CN109597601A - A kind of kitchen display system for supporting voice operating - Google Patents

A kind of kitchen display system for supporting voice operating Download PDF

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Publication number
CN109597601A
CN109597601A CN201811466615.8A CN201811466615A CN109597601A CN 109597601 A CN109597601 A CN 109597601A CN 201811466615 A CN201811466615 A CN 201811466615A CN 109597601 A CN109597601 A CN 109597601A
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order
module
information
display system
local device
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Chinese (zh)
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徐浩君
史华瑜
黄烁文
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Some Mdt Infotech Ltd In Suzhou
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Some Mdt Infotech Ltd In Suzhou
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/16Sound input; Sound output
    • G06F3/167Audio in a user interface, e.g. using voice commands for navigating, audio feedback
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Theoretical Computer Science (AREA)
  • General Health & Medical Sciences (AREA)
  • Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • General Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Human Resources & Organizations (AREA)
  • General Business, Economics & Management (AREA)
  • Primary Health Care (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Multimedia (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • General Engineering & Computer Science (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

This application discloses a kind of kitchen display systems for supporting voice operating, including local device unit, it is characterized in that, the local device unit includes local order management module, speech recognition engine and operational order execution module, the speech recognition engine is used for the received natural language recognition of audio frequency apparatus into text information, the operational order execution module receives the text information of the speech recognition engine identification, and command information corresponding with the text information is matched from the instruction set of backstage configuration according to the text information identified, then corresponding instruction is carried out according to matched command information to operate, the present invention, which is realized, carries out human-computer interaction by natural language, tedious steps needed for solving conventional keyboard operation, adaptation range is extensive, effectively improve the service life of equipment.

Description

A kind of kitchen display system for supporting voice operating
Technical field
This application involves display system more particularly to a kind of kitchen display systems for supporting voice operating.
Background technique
Kitchen display system (KDS-kitchen display system) is a kind of applies in shops, food and beverage enterprise kitchen Professional software application system, main function is kitchen operation is information-based, digitlization, by order information with more reasonably side Formula is shown in kitchen, and software operation interface can be provided for kitchen work personnel, help kitchen promoted efficiency of operation and Production capacity, to finally enterprise be helped to promote achievement.
Kitchen display system usually passes through keyboard or touch screen and realizes human-computer interaction, these interactions include order, prepare for a meal, It eats out, disappear the operations such as single, inquiry, in which:
Keyboard operation is a kind of traditional man-machine interaction mode, and system is determined firstly the need of by the button progress function of keyboard Then a series of operation key is combined to complete a certain function by justice, it is therefore desirable to carry out training on operation to operator. Simultaneously in order to adapt to high-temperature, high humility, the complex environment of heavy wool cigarette needs the waterproof industry keyboard of profession, at high cost.
Touch screen is a kind of new interactive mode, and operator is directly clicked on the touchscreen to complete to operate, phase For keyboard mutuality mode, operation is more convenient efficiently, but in the case where the high oil smoke of high humility, touch screen is easy to be out of order. There is certain hygienic requirements in kitchen simultaneously, and staff is operated with hand, there is certain hygienic risk.
Summary of the invention
The application technical problems to be solved are to provide a kind of kitchen display system for supporting voice operating, by the way that language is arranged Sound identifies engine, realizes and carries out human-computer interaction by natural language, and tedious steps needed for solving conventional keyboard operation are fitted It answers in extensive range, effectively improves the service life of equipment.
In order to solve the above-mentioned technical problem, this application provides a kind of kitchen display systems for supporting voice operating, including Local device unit, the local device unit include that local order management module, speech recognition engine and operational order execute Module, the speech recognition engine are used for the received natural language recognition of audio frequency apparatus into text information, the operational order Execution module receives the text information of the speech recognition engine identification, and configured according to the text information identified from backstage Command information corresponding with the text information is matched in instruction set, and corresponding instruction is then carried out according to matched command information and is grasped Make.
Further, the text information identified every time includes at least a command information, the inspection in the display system of kitchen Text information that unit can identify same batch when detect comprising multiple instruction information is surveyed as a command information packet, Described instruction packet is stored in pending Queue module by the operational order execution module, then notifies background thread asynchronous It executes, returns to implementing result after the completion of executing, then operator's operating result is notified by audio frequency apparatus.
It further, further include cloud administrative unit, the cloud administrative unit includes cloud order management center and control Configuration module processed, the control configuration module by the cloud administration interface of cloud administrative unit to the kitchen display system into Row configuration and management, the cloud administrative unit manage the configuration information of local device unit according to the control configuration module, Cloud order management center is used to manage concentratedly the state of all orders and orders outside for accessing API by order Received external order information is simultaneously transferred to this with state processing API by order push by single information access order management center Ground unit.
Further, the local device unit further includes configuration read module and UI boundary layer, and mould is read in the configuration Block obtains the configuration information by configuration information interface API, and the configuration information that will acquire is shown in the UI boundary layer, institute Stating local device unit further includes cache module, and upon power-up of the system, the configuration read module can read phase from administrative unit The configuration information of the configuration information of pass, reading can be buffered in local device unit, so that the kitchen display system exists It still can be used normally when offline.
Further, the local device unit includes local order management module, and the local order management module is used In receive cloud order management center by order push with state processing API push external order information and for by The external order information received is shown in the UI boundary layer of local device unit, and the local order management module is also used to connect Receive the implementing result that the operational order execution module returns and by the implementing result received by order push and state at API is managed by update as the result is shown in the UI boundary layer.
It further, further include quick number module, the quick number module is aobvious in the UI boundary layer according to order Storage is numbered in the position shown, and the operational order execution module is operated according to the number that quick number module records.
Further, the local device unit includes natural language SDK packet, for speech recognition engine in suspension from Line identifies the natural language that the audio frequency apparatus is collected.
Further, the control configuration module includes the sequence of local device for the content of kitchen display system management Number, the shops of deployment, connection the control of quantity and voice operating that shows of the layout that show of printer, UI boundary layer and order System instruction;The configuration information interface API reads configuration information for local device;The order access API is used for and outside POS system or Self-service ordering system connect the order of client is passed to cloud order management center.
Further, the configuration information interface API, order access API, order push are equal with state processing API For the RESTFUL API based on http protocol.
Further, the audio frequency apparatus is microphone or bluetooth headset.
The beneficial effect of the application is:
1) the application, which passes through, introduces speech recognition engine i.e. introducing speech recognition, realizes and passes through certainly in catering industry Right language carries out human-computer interaction, solves tedious steps needed for conventional keyboard operation in catering industry, and conventional keyboard operation needs Want special waiter's training, natural language interaction hardly needs training, improve efficiency and reduce the recruitment of enterprise at This, moreover, natural-sounding operation does not need waiter and contacts with any of equipment, solves touch screen in high oil, high humidity Environment in manual dexterity difference problem, meanwhile, by above-mentioned setting so that UI boundary layer may be mounted at apart from operator Farther position.Therefore adaptation range is wider, can be used for Chinese fast food, western fast food, tea-drinking of gently eating, a variety of meal such as restaurant restaurant Drink industry;
2) by introducing quick number, discrimination and and processing speed be can effectively improve.Through order in screen The position of display is operated, and discrimination and service speed can be improved by numbering quickly processing;
3) identification engine is directly waken up by the command information of backstage configuration, increases interactive convenient degree;
4) this system supports Batch orders operation, and operator can assign that multiple instruction batch operation is multiple to be ordered simultaneously It is single;
5) it supports identified off-line, network interaction is not necessarily to when identification, so that system response is faster, while adapting to different food and drink The unstable Network status in kitchen promotes user experience.
The above description is only an overview of the technical scheme of the present invention, in order to better understand the technical means of the present invention, And can be implemented in accordance with the contents of the specification, the following is a detailed description of the preferred embodiments of the present invention and the accompanying drawings.
Detailed description of the invention
Fig. 1 is the schematic diagram of the application.
Wherein:
001 it is cloud administrative unit, 002 be control configuration module, 003 be configuration read module, 004 is that operational order is held Row module, 005 be local device unit, 006 be audio frequency apparatus, 007 be UI boundary layer, 008 be local order management module.
Specific embodiment
The application is described further in the following with reference to the drawings and specific embodiments, so that those skilled in the art can be with It more fully understands the application and can be practiced, but illustrated embodiment is not as the restriction to the application.
Referring to attached drawing 1, a kind of kitchen display system for supporting voice operating described in one preferred embodiment of this explanation, including Cloud administrative unit 001 and local device unit 005, cloud administrative unit 001 are mainly used to manage local device list beyond the clouds The configuration information of the equipment of member 005, configuration information are transferred to setting for local device unit 005 by the interface API of configuration information Standby, cloud administrative unit 001 accesses API for external POS system or the received visitor of Self-service ordering system by order simultaneously The order at family is passed to cloud order management center, and the local device unit 005 includes local order management module 008, voice Identify engine and operational order execution module 004, the speech recognition engine is used for the received natural language of audio frequency apparatus 006 It is identified as text information, the operational order execution module 004 receives the text information of the speech recognition engine identification, and root Command information corresponding with the text information is matched from the instruction set of backstage configuration according to the text information identified, wherein refer to Enabling the instruction in collection includes that order is prepared for a meal completions, and order disappears list, and vegetable is prepared for a meal completion, then according to the progress of matched command information Corresponding instruction operation supports more order batch operations to realize, the text information identified every time includes at least an instruction Information, the text information with batch identification is as a command information packet, and the operational order execution module 004 is by described instruction Packet is stored in pending Queue module, then notifies background thread asynchronous execution, and implementing result is returned after the completion of executing, then Operator's operating result is notified by audio frequency apparatus 006, is achieved in for example, showing that it includes three after text information identification Command information, such as: " prepare for a meal completion No. 1, No. 2 No. 3 orders ", the detection unit in this system detect be for multiple orders into Capable operation is then packaged as a command information packet and is put into pending Queue module successively holding by way of asynchronous thread Row.Batch instruction operation can promote the efficiency of operation.The local device unit 005 further includes configuration 003 He of read module UI boundary layer 007, the configuration read module 003 obtain the configuration information by configuration information interface API, and will acquire Configuration information is shown in the UI boundary layer 007, and the local device unit 005 further includes cache module, upon power-up of the system, The configuration read module 003 can read relevant configuration information from administrative unit, and the configuration information of reading can be buffered in this Ground unit 005, so that the kitchen display system still can be used normally when offline.
Wherein, the cloud administrative unit 001 includes cloud order management center and control configuration module 002, the control Configuration module 002 processed is configured and is managed to the kitchen display system by the cloud administration interface of cloud administrative unit 001 Reason, the cloud administrative unit 001 manage the configuration information of local device unit 005, institute according to the control configuration module 002 Cloud order management center is stated for managing the state of all orders concentratedly and for accessing API for external order by order Received external order information is simultaneously transferred to local with state processing API by order push by information access order management center Unit 005, the control configuration module 002 include the sequence of local device for the content of kitchen display system management Number, the quantity that shows of the layout that shows of the shops of deployment, the printer of connection, UI boundary layer 007 and order and voice operating Control instruction;The configuration information interface API reads configuration information for local device;Order access API be used for External POS system or Self-service ordering system is connected so that the order of client is passed to cloud order management center.It is described The state of order is managed at cloud order management center concentratedly, includes whether whether printing, vegetable prepare for a meal completion, order Disappear single etc..
The local device unit 005 includes local order management module 008, and the local order management module 008 is used In receive cloud order management center by order push with state processing API push external order information and for by The external order information received is shown in the UI boundary layer 007 of local device unit 005, the local order management module 008 is also used to receive the implementing result that the operational order execution module 004 returns and by the implementing result received by ordering Single to push update with state processing API as the result is shown in the UI boundary layer 007, operator is by the interface UI and originally The operational order execution module 004 of invention carries out processing operation to order, and primary operational includes that vegetable is prepared for a meal completion, and order is prepared for a meal It completes, disappear the relevant operations such as single.
Discrimination and service speed are improved in order to realize, the invention also includes quick number module, the quick number moulds Storage, 004 basis of operational order execution module is numbered in the position that the UI boundary layer 007 is shown according to order in root tuber The number of quick number module record is operated, it may be assumed that a usual screen can show 8-12 order, pass through fast number mould The mode of block carries out there was only two bit numbers when quick encoding operation, and an O/No. is typically at least 3-6 bit digital.If Single vegetable is handled, single vegetable generally comprises 6 or more Chinese characters or other characters, and knowledge can be improved by fast number operation Not rate and service speed.
Identified off-line when in order to realize suspension, improves the availability of system, and the local device unit 005 includes nature language SDK packet is sayed, for the speech recognition engine natural language that audio frequency apparatus 006 described in identified off-line is collected in suspension.
Above-mentioned configuration information interface API, order access API, order push and state processing API are based on HTTP The RESTFUL API of agreement.The audio frequency apparatus 006 is microphone or bluetooth headset, and rear kitchen waiter can be set by these Standby transmitting phonetic order and listen to instruction execution as a result, order can be shown to by UI boundary layer 007 according to the format of setting The operations such as on screen, rear kitchen waiter can prepare for a meal according to the order of display, and pin is single.
The present invention does not need contact keyboard or screen when realizing attendant operation, reduce the risk of food safety, eats Enterprise is drunk since Employee Turnover Rate is high, and the training cost after New Hire Onboarding is very high.Natural language operation very it is intuitive simultaneously Understood by waiter, the training cost for the waiter that enterprise can be helped to save, this system can allow screen installation site cleverer (being remotely operated when voice operating, so that UI boundary layer 007 may be mounted at the farther away place with a distance from operator) living, so that Its adaptation range is wider, has known to above system setting:
This system directly can wake up identification engine by the operation word of backstage configuration, increase interactive convenient degree. In traditional interactive voice, it is necessary to it first wakes up, then besides goes out the operation needed, such as:
Operator: hi Siri
Machine: may I ask needs, what is helped?
Operator: xxx please be phone.
Machine: xxx is being called
However in the present system, it is only necessary to directly say operation can a step complete:
Operator: it prepares for a meal and completes No. 101 orders.
Machine: No. 101 orders are prepared for a meal completion.
Embodiment described above is only the preferred embodiment lifted to absolutely prove the application, the protection model of the application It encloses without being limited thereto.Those skilled in the art made equivalent substitute or transformation on the basis of the application, in the application Protection scope within.The protection scope of the application is subject to claims.

Claims (10)

1. a kind of kitchen display system for supporting voice operating, including local device unit, which is characterized in that the local device Unit includes that local order management module, speech recognition engine and operational order execution module, the speech recognition engine are used for By the received natural language recognition of audio frequency apparatus at text information, the operational order execution module receives the speech recognition and draws The text information of identification is held up, and is matched and the text information pair from the instruction set of backstage configuration according to the text information identified Then the command information answered carries out corresponding instruction according to matched command information and operates.
2. the kitchen display system according to claim 1 for supporting voice operating, which is characterized in that the text identified every time Information include at least a command information, when the detection unit in the display system of kitchen detect comprising multiple instruction information when The text information that same batch can be identified is waited as a command information packet, the operational order execution module believes described instruction Breath packet is stored in pending Queue module, then notifies background thread asynchronous execution, returns to implementing result after the completion of executing, then lead to It crosses audio frequency apparatus and notifies operator's operating result.
3. the kitchen display system according to claim 1 for supporting voice operating, which is characterized in that further include cloud management Unit, the cloud administrative unit include cloud order management center and control configuration module, and the control configuration module passes through The cloud administration interface of cloud administrative unit is configured and is managed to the kitchen display system, the cloud administrative unit root According to the configuration information of the control configuration module management local device unit, cloud order management center is for managing concentratedly The state of all orders and for by order access API by external order information access order management center and will be received External order information is transferred to local device unit with state processing API by order push.
4. the kitchen display system according to claim 3 for supporting voice operating, which is characterized in that the local device list Member further includes configuration read module and UI boundary layer, and the configuration read module described in configuration information interface API acquisition by matching Confidence breath, and the configuration information that will acquire is shown in the UI boundary layer, the local device unit further includes cache module, when When system starts, the configuration read module can read relevant configuration information from administrative unit, and the configuration information of reading can quilt It is buffered in local device unit, so that the kitchen display system still can be used normally when offline.
5. the kitchen display system according to claim 3 for supporting voice operating, which is characterized in that the local device list Member includes local order management module, and the local order management module is for receiving cloud order management center by ordering Single push is set with the state processing API external order information pushed and for showing the external order information received locally The UI boundary layer of standby unit, the local order management module are also used to receive the execution that the operational order execution module returns As a result it and by the implementing result received by order pushes update with state processing API as the result is shown in the interface UI Layer.
6. the kitchen display system according to claim 4 for supporting voice operating, which is characterized in that further include fast numbering Storage is numbered in the position that the UI boundary layer is shown according to order in module, the quick number module, and the operation refers to Execution module is enabled to be operated according to the number of quick number module record.
7. the kitchen display system according to claim 4 for supporting voice operating, which is characterized in that the local device list Member includes natural language SDK packet, for the speech recognition engine natural language that audio frequency apparatus described in identified off-line is collected in suspension Speech.
8. the kitchen display system according to claim 4 for supporting voice operating, which is characterized in that the control configures mould Block for the content of kitchen display system management include the sequence number of local device, the shops of deployment, connection printer, UI circle The control instruction of quantity and voice operating that the layout and order that surface layer is shown are shown;The configuration information interface API is used for Local device reads configuration information;Order access API be used to connect with external POS system or Self-service ordering system with The order of client is passed to cloud order management center.
9. the kitchen display system according to claim 4 for supporting voice operating, which is characterized in that the configuration information connects Mouth API, order access API, order push and state processing API are the RESTFUL API based on http protocol.
10. the kitchen display system according to claim 1 for supporting voice operating, which is characterized in that the audio frequency apparatus For microphone or bluetooth headset.
CN201811466615.8A 2018-12-03 2018-12-03 A kind of kitchen display system for supporting voice operating Pending CN109597601A (en)

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CN113127105A (en) * 2021-03-18 2021-07-16 福建马恒达信息科技有限公司 Excel automatic voice tool calling method
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Application publication date: 20190409