CN109522388A - A kind of creation method and device of intelligence worksheet processing rule - Google Patents
A kind of creation method and device of intelligence worksheet processing rule Download PDFInfo
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Abstract
The embodiment of the present invention discloses the creation method and device of a kind of intelligent worksheet processing rule, is related to artificial intelligence field, can analyze the reasonability and efficiency of worksheet processing rule, promotes the performance and effect of worksheet processing rule.This method comprises: obtaining the warning information and processing information of the failure document of caching；Feature extraction is carried out to the warning information, obtains at least one alarm feature item collection；Feature extraction is carried out to failure document processing information, obtains at least one processing feature item collection；Wherein, include at least one alarm feature value in each alarm feature item collection, include at least one processing feature value in each processing feature item collection；At least one described alarm feature item collection and at least one described processing feature item collection are associated analysis；According to association analysis as a result, the degree of association to be met to the alarm feature item collection and the intelligent worksheet processing rule model of processing feature item collection input of predetermined condition, the intelligent worksheet processing rule of generation.
Description
Technical field
The embodiment of the present invention is related to artificial intelligence field more particularly to a kind of creation method and dress of intelligent worksheet processing rule
It sets.
Background technique
With the business and equipment centralized management of network, the warning information of full profession full-service has also been carried out in Unified Set
Management, for the alarm that business and network operation have an impact, will do it the worksheet processing of alarm, at the personalization in order to adapt to alarm
It manages and automatically processes, all kinds of alarm worksheet processing rules can be customized.
The customization of current main worksheet processing rule, be by the business experience of business professional, in conjunction with professional knowledge into
Row customization, after the completion of customization, all kinds of alarms and worksheet processing rule are carried out matching treatment by alarming processing process, according to alarm and worksheet processing
The worksheet processing that rule match result is alerted.The program in the early stage, relative to artificial worksheet processing early period, can save a large amount of manpowers, by
Machine worksheet processing speed and efficiency are relatively high.But as network, equipment, number of services are increased sharply, new alarm and new processing mould
Formula continues to bring out, and alerts worksheet processing rule by Manual definition, it is difficult to guarantee that rule can agree with network and service feature completely.
The customization of current this worksheet processing rule, there are regular reasonability to be difficult to assess: with the expansion of network service scale,
Alarm worksheet processing rule quantity greatly increases, and the reasonability of worksheet processing rule is difficult to effectively be assessed.Policy Updates are slow: regular
Creation, update all rely on rule creation people, and rational assessment, which relies on, manually to be carried out, Policy Updates lag, and can not
Accurately judge which rule needs to update, how to update relatively rationally.Worksheet processing data are idle: with the accumulation of time, worksheet processing
Amount adds up year by year, and largely worksheet processing data are idle, can not form due value.
Summary of the invention
The embodiment of the present invention provides the creation method and device of a kind of intelligent worksheet processing rule, can analyze worksheet processing rule
Reasonability and efficiency promote the performance and effect of worksheet processing rule.
In a first aspect, providing a kind of creation method of intelligent worksheet processing rule, comprising: obtain the alarm of the failure document of caching
Information and processing information；Feature extraction is carried out to warning information, obtains at least one alarm feature item collection；To the processing of failure document
Information carries out feature extraction, obtains at least one processing feature item collection；It wherein, include at least one in each alarm feature item collection
Alarm feature value includes at least one processing feature value in each processing feature item collection；By at least one alarm feature item collection with
At least one processing feature item collection is associated analysis；According to association analysis as a result, the degree of association to be met to the announcement of predetermined condition
Alert feature item collection and processing feature item collection input intelligent worksheet processing rule model, generate intelligent worksheet processing rule.
Optionally, feature extraction is carried out to warning information, obtains at least one alarm feature item collection, comprising: by announcement
Alert information is segmented, at least one alarm feature item is obtained；By at least one alarm feature item, frequency is higher than the first frequency
The alarm feature item of numerous threshold value is as alarm feature value；At least one alarm feature value is combined at least one alarm feature item
Collection.Feature extraction is carried out to failure document processing information, obtains at least one processing feature item collection, comprising: by believing processing
Breath is segmented, at least one processing feature item is obtained；By at least one processing feature item, frequency is higher than the second frequent threshold
The processing feature item of value is as processing feature value；At least one processing feature value is combined at least one processing feature item collection.
Optionally, at least one alarm feature item collection and at least one processing feature item collection are associated analysis, comprising:
At least one alarm feature item collection is ranked up according to the frequency of alarm feature item collection；According to the frequent of processing feature item collection
Degree is ranked up at least one processing feature item collection；According to ranking results, by alarm feature item collection and processing feature item collection into
Row association generates at least one set of degree of association；Wherein, degree of association P=α/β, α are that any alarm feature item collection is right in processing information
The number that the processing feature item collection answered occurs, β are the number that any alarm feature item collection occurs in warning information；The degree of association is full
Sufficient predetermined condition includes that degree of association result is greater than predetermined value.
Optionally, before obtaining warning information, failure document processing information, further includes: obtain failure in sample data
The warning information of document, the characteristic value for handling information and worksheet processing rule, the alarm of failure document is analyzed by machine learning algorithm
The incidence relation of the characteristic value of information, processing information and worksheet processing rule generates intelligent worksheet processing rule model.
In above scheme, due to the warning information and processing information of the failure document of available caching；To warning information
Feature extraction is carried out, at least one alarm feature item collection is obtained；Feature extraction is carried out to failure document processing information, is obtained at least
One processing feature item collection；It wherein, include at least one alarm feature value, each processing feature item in each alarm feature item collection
Concentrating includes at least one processing feature value；At least one alarm feature item collection and at least one processing feature item collection are closed
Connection analysis；According to association analysis as a result, by the degree of association meet predetermined condition alarm feature item collection and processing feature item collection it is defeated
Enter intelligent worksheet processing rule model, generates intelligent worksheet processing rule.By this method can reasonability effectively to worksheet processing rule into
Row assessment, reduces the dependence of Policy Updates, reduces human intervention, can accurately be judged the reasonability of worksheet processing rule,
And quickly and effectively worksheet processing rule can be updated, the data that can also be left unused according to history carry out excavation performance, and it should have
Value, improve the performance and effect of worksheet processing rule.
Second aspect provides a kind of creating device of intelligent worksheet processing rule, comprising: acquiring unit, for obtaining caching
The warning information and processing information of failure document；Acquiring unit is also used to carry out feature extraction to warning information, obtains at least one
A alarm feature item collection；Feature extraction is carried out to failure document processing information, obtains at least one processing feature item collection；Wherein,
Include at least one alarm feature value in each alarm feature item collection, includes at least one processing spy in each processing feature item collection
Value indicative；Processing unit, for will acquire at least one alarm feature item collection and at least one processing feature item that unit is got
Collection is associated analysis；Generation unit, association analysis for being obtained according to processing unit as a result, the degree of association is met predetermined
The alarm feature item collection and processing feature item collection of condition input intelligent worksheet processing rule model, generate intelligent worksheet processing rule.
Optionally, acquiring unit, specifically for obtaining at least one alarm feature by segmenting to warning information
?；By at least one alarm feature item, frequency is higher than the alarm feature item of the first frequent threshold value as alarm feature value；It will
At least one alarm feature value is combined at least one alarm feature item collection；Acquiring unit is specifically used for by processing information
It is segmented, obtains at least one processing feature item；By at least one processing feature item, frequency is higher than the second frequent threshold value
Processing feature item as processing feature value；At least one processing feature value is combined at least one processing feature item collection.
Optionally, processing unit, specifically for the frequency according to alarm feature item collection at least one alarm feature item
Collection is ranked up；At least one processing feature item collection is ranked up according to the frequency of processing feature item collection；It is tied according to sequence
Alarm feature item collection and processing feature item collection are associated by fruit, generate at least one set of degree of association；Wherein, degree of association P=α/β,
α is any alarm feature item collection number that corresponding processing feature item collection occurs in processing information, and β is any alarm feature item
Collect the number occurred in warning information；It includes that degree of association result is greater than predetermined value that the degree of association, which meets predetermined condition,.
Optionally, acquiring unit is also used to obtain the warning information of failure document in sample data, processing information and worksheet processing
The characteristic value of rule；Processing unit, be also used to by machine learning algorithm analyze failure document warning information, processing information and
The incidence relation of the characteristic value of worksheet processing rule generates intelligent worksheet processing rule model.
The third aspect, provides a kind of creating device of intelligent worksheet processing rule, including communication interface, processor, memory, always
Line；Memory is for storing computer executed instructions, and processor is connect with memory by bus, when the wound of intelligent worksheet processing rule
When building device operation, processor executes the computer executed instructions of memory storage, so that the creating device of intelligent worksheet processing rule
Execute the creation method of the intelligent worksheet processing rule such as first aspect.
Fourth aspect, provides a kind of computer storage medium, including instruction, which is characterized in that when instruction on computers
When operation, so that computer executes the creation method of the intelligent worksheet processing rule of first aspect.
5th aspect provides a kind of computer program product, and computer program product includes instruction code, and instruction code is used
In the creation method for executing the intelligent worksheet processing rule such as first aspect.
It is to be appreciated that creating device, computer storage medium or the meter of any intelligent worksheet processing rule of above-mentioned offer
Calculation machine program product is used to execute the corresponding method of first aspect presented above, and therefore, institute is attainable beneficial to effect
Fruit can refer to the beneficial effect of corresponding scheme in the method and following detailed description of first aspect above, herein no longer
It repeats.
Detailed description of the invention
In order to illustrate the technical solution of the embodiments of the present invention more clearly, below will be in embodiment or description of the prior art
Required attached drawing is briefly described, it should be apparent that, the accompanying drawings in the following description is only some realities of the invention
Example is applied, it for those of ordinary skill in the art, without creative efforts, can also be according to these attached drawings
Obtain other attached drawings.
Fig. 1 is a kind of overall architecture schematic diagram for intelligent worksheet processing system that the embodiment of the present invention provides；
Fig. 2 is a kind of intelligent worksheet processing system totality worksheet processing flow diagram that the embodiment of the present invention provides；
Fig. 3 is a kind of creation method schematic diagram for intelligent worksheet processing rule that the embodiment of the present invention provides；
Fig. 4 is a kind of creation method schematic diagram for intelligent worksheet processing rule model that the embodiment of the present invention provides；
Fig. 5 is a kind of structural schematic diagram of the creating device for intelligent worksheet processing rule that the embodiment of the present invention provides；
Fig. 6 is a kind of structural schematic diagram of the creating device for intelligent worksheet processing rule that another embodiment of the present invention provides.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
Currently, the warning information of full profession full-service also carries out with the business and equipment centralized management of connection network
Unified centralized management will do it the worksheet processing of alarm for the alarm having an impact to business and network operation, in order to adapt to accuse
It alert personalisation process and automatically processes, all kinds of alarm worksheet processings rules can be customized.The customization of worksheet processing rule, passes through business professional people
The business experience of member, is customized in conjunction with professional knowledge, and after the completion of customization, alarming processing process is regular by all kinds of alarms and worksheet processing
Matching treatment is carried out, the worksheet processing alerted according to matching result at rule.
As shown in Figure 1, the overall architecture for providing a kind of worksheet processing system includes: alarm management device 11, workflow management dress
Set 12, service ability managing device 13,15 5 creating device 14 of intelligent worksheet processing rule, service bus parts.
Alarm management device 11 has following functional module: being alarm collection module 111 respectively, mainly realize Trouble ticket
According to warning information acquisition；Data loading module 112, the adaptation storage of the main warning information for realizing failure document；Data
Adaptation module 113 is mainly responsible for the worksheet processing rule of failure document and being adapted to for warning information；Logic judgment module 114 is responsible for announcement
The judgement of alert worksheet processing interrelated logic；Rule cache module 115, what the responsible creating device 14 for caching intelligent worksheet processing rule was created
Worksheet processing rule；Operating maintenance module 116, the Operation and Maintenance before being mainly responsible for worksheet processing.Alarm management device needs total by service
The abilities such as the worksheet processing rule of 15 call flow managing device 12 of line, worksheet processing service complete the processing of warning information.
Process management device 12, including several piths are process design module 121 respectively, are mainly responsible for alarm group
The design of single process and troubleshooting process；Rule configuration module 122 is responsible for creation, the update, storage of worksheet processing rule；Scheduling
Engine modules 123 are responsible for worksheet processing regular drive worksheet processing；Policy management module 124 is responsible for worksheet processing rule, process, work order information
Management；General parameterized program 125 and parameter adaptation module 126 are responsible for carrying out worksheet processing regular drive in scheduling engine module 123
In the process, the service ability pond ability of service ability managing device 13 is called by service bus 15, realizes warning information processing
And logic judgment, decide whether to need worksheet processing with worksheet processing rule match.After worksheet processing, policy management module 124 will handle information and return
It writes in the alarm library of alarm management device.
Service ability managing device 13, including several piths are at alarming processing service module 131 and data respectively
Service module 132 is managed, is responsible for integrating the function package of alarm management device 11 and process management device 12 and other external systems
At service ability and it is registered to service ability pond, is called for each application system；Operation and Maintenance service module 133 is responsible for service energy
The Operation and Maintenance of power management device 13；Logic judgment service module 134 is responsible for carrying out worksheet processing rule in scheduling engine module 123
During driving, service ability pond ability is called by service bus 15, alarming processing and logic judgment is realized, decides whether
Worksheet processing is needed with worksheet processing rule match；Worksheet processing service module 135 can be carried out in the judgement of logic judgment service module 134 when worksheet processing
Worksheet processing；Timing services module 136, be responsible for press self defined time, go poll can worksheet processing, then go execute and trigger relevant operation.
The creating device 14 of intelligent worksheet processing rule, it is main to realize for the intellectual analysis and feedback for having distributed document, it is this
The main contents of application.
Service bus 15 realizes the publication and shared, the interaction of data and application between realization device of service ability.
Based on above-mentioned system architecture, referring to shown in Fig. 2, worksheet processing overall procedure includes the following steps:
Alarming processing and judgement movement are subjected to modularized encapsulation, form service ability, these service ability, which are published to, is
Bus of uniting is used for the external systems device such as process management device, and process management device is called by service ability and realizes worksheet processing logic
Judgement.
Whole worksheet processing process is as follows: first process management device carry out worksheet processing rule and troubleshooting process creation,
It updates, storage.Form worksheet processing rule and failure document process flow.Alarm treatment device carries out the slow of worksheet processing rule in operation
It deposits to promote treatment effeciency, then acquires warning information and worksheet processing rule is matched, the notification streams if worksheet processing rule match
Thread management device carries out worksheet processing, and process management device distributes document to corresponding processing terminal.After processing terminal receives document, adjust
It being handled and is repaired with troubleshooting process, feedback and update in the process will be reacted to alarm data and failure forms data,
Related document is filed after the completion of processing, the storage of relevant information is also carried out after alarm clearing.
Wherein in the prior art, the customization of current main worksheet processing rule is passed through by the business of business professional
It tests, is customized in conjunction with professional knowledge, after the completion of customization, alarming processing process carries out all kinds of alarms and worksheet processing rule at matching
Reason, the worksheet processing alerted according to alarm and worksheet processing rule match result.The program in the early stage, relative to artificial worksheet processing early period,
A large amount of manpowers can be saved, it is relatively high by machine worksheet processing speed and efficiency.But as network, equipment, number of services are increased sharply, new
Alarm and new tupe continue to bring out, and alert worksheet processing rule by Manual definition, it is difficult to guarantee that rule can agree with net completely
Network and service feature.The customization of current this worksheet processing rule, there are regular reasonability to be difficult to assess: with network service scale
Expand, alarm worksheet processing rule quantity greatly increases, and the reasonability of worksheet processing rule is difficult to effectively be assessed.Policy Updates are slow:
Creation, the update of rule all rely on rule creation people, and rational assessment, which relies on, manually to be carried out, Policy Updates lag, and
And can not accurately judge which rule needs to update, how to update relatively rationally.Worksheet processing data are idle: with tiring out for time
Product, worksheet processing amount add up year by year, and largely worksheet processing data are idle, can not form due value.
Therefore to solve the problems, such as the creating device for increasing intelligent worksheet processing rule in worksheet processing system architecture in this application,
Specifically, the creation method for the intelligent worksheet processing rule implemented according to the creating device of intelligent worksheet processing rule, referring to shown in Fig. 3, tool
Body includes the following steps:
301, the warning information and processing information of the failure document of caching are obtained.
302, feature extraction is carried out to warning information, obtains alarm feature item collection；Failure document processing information is carried out special
Sign is extracted, and processing feature item collection is obtained.
Firstly, segmenting to warning information and processing information, at least one alarm feature and at least one processing are obtained
The method of feature can be, and be carried out the warning information of failure document and processing information by NLP participle and part-of-speech tagging technology
Feature participle: on the basis of Chinese and English basis participle, being analyzed by service feature, will communicate relevant specialized vocabulary and number is added
According to dictionary, such as (tail optical fiber, optical fiber, SDH, DWDM, PORT, loopback, optical power, flow congestion, equipment restart, change plate, route connects
It is continuous ...).System is superimposed the proprietary word data dictionary of communication speciality by default participle dictionary, to warning information and Trouble ticket processing letter
Breath is segmented.
Secondly, frequency is higher than the alarm feature item of the first frequent threshold value as announcement by least one alarm feature item
Alert characteristic value；At least one alarm feature value is combined at least one alarm feature item collection；It is specifically as follows and extracts alarm
All participles or phrase are gathered as one in each sentence of information, and wherein each noun or phrase are special as an alarm
Value indicative carries out frequency operation to alarm feature value, is ranked up by the frequency, and the frequency for obtaining limited range is higher than first frequently
The Frequent Set of threshold value forms alarm feature item collection, for example, being directed to provincial communication network, range is configured within 1000.
By at least one processing feature item, frequency is higher than the processing feature item of the second frequent threshold value as processing feature
Value；At least one processing feature value is combined at least one processing feature item collection；It is specifically as follows and extracts processing information
All participles or phrase are gathered as one in each sentence, and wherein each noun or phrase as a processing feature value,
Frequency operation is carried out to processing feature value, is ranked up by the frequency, the frequency for obtaining limited range is higher than the second frequent threshold value
Frequent Set form processing feature item collection, for example, be directed to provincial communication network, range configure within 1000.The appearance of Frequent Set
Amount supports dynamic configuration, and the smaller then feature of configuration capacity is more distinct effective, but the appropriate configuration capacity that expands can expand intelligence
The covering surface of worksheet processing rule.
Finally, carrying out manual intervention analysis for the Frequent Set that generates, deletion is not the Frequent Set of Feature Words.Thus
The Feature Words for getting the higher warning information of frequency and document processing information handle information in this, as warning information, document
Associated foundation characteristic value.
303, alarm feature item collection and processing feature item collection are associated analysis.
Firstly, before analysis, determining whether alarm feature item collection needs to analyze with processing feature item collection.The method of determination is
The support of definition association item collection: it is defined as ratio shared by the record in all item collections comprising the item collection.So needing first to determine
An adopted minimum support, and only retain the association item collection for meeting minimum support, for example, minimum support is defined as 0.001,
That is the ratio of certain two feature association can be used more than the 1/1000 of worksheet processing sum and be analyzed.
Secondly, being ranked up according to the frequency of alarm feature item collection at least one alarm feature item collection；Analysis alarm
Feature entry value which be often together, if transmission profession R_LOS and ais alarm, such as the flow congestion of data profession
With equipment occupancy height etc., these features are when worksheet processing, it can be found that often while occurring, frequent degree is higher
Alarm feature item collection, which analyzes, to be come.Then extract alarm feature item collection is in the top.For example, it is assumed that alarm feature value is extracted
Afterwards, R_LOS, AIS, flow congestion, CPU high, cell move back clothes, cutting off rate height, call failure, light hair module damage, optical power
Low feature, document quantity are 10000, high-frequency characteristic number of combinations such as the following table 1, then the conduct frequent episode that item collection is in the top
Collection.
Table 1
At least one processing feature item collection is ranked up according to the frequency of processing feature item collection；Carrying out warning information
Troubleshooting when, many processing be all need multiple processing feature values to be combined processing, and similar warning information with
The processing of failure is usually all using identical processing combination, for example, interrupting alarm usually by groups such as loopback test, route connectings
Closing operation processing, equipment fault is by restarting, changing the combination operations such as plate processing.By the analysis to processing feature item collection, will locate
It manages feature item collection and carries out frequent item set analysis, analyze alarm and the failure handling set of architecture, such as the following table 2.
| Item collection title | Processing feature item collection | Occurrence frequency | Ranking |
| Processing feature item collection one | Loopback, route connect | 20 | 3 |
| Processing feature item collection two | Veneer restarts, changes plate | 90 | 1 |
| Processing feature item collection three | Route dilatation | 40 | 2 |
| … | … | … | |
| … | … | … |
Table 2
Again, according to ranking results, alarm feature item collection and processing feature item collection are associated, generate at least one set of close
Connection degree；Wherein, degree of association P=α/β, α are that any alarm feature item collection corresponding processing feature item collection in processing information occurs
Number, β is the number that occurs in warning information of any alarm feature item collection；It includes the degree of association that the degree of association, which meets predetermined condition,
As a result it is greater than predetermined value.Specifically, the degree of association refers to appearance " some alarm feature item collection " corresponding " some processing occurred afterwards
The number that the number of feature item collection " occurs in warning information totality divided by the alarm feature item collection, being equivalent to P is (at some
Manage feature item collection/some alarm feature item collection) conditional probability, be then ranked up, be greater than again according to the size of probability
The alarm feature item collection and processing feature item collection that the maximum probability of predetermined value occurs.
304, according to association analysis as a result, alarm feature item collection and processing feature item collection are inputted intelligent worksheet processing rule mould
Type generates intelligent worksheet processing rule.
In above scheme, due to the warning information and processing information of the failure document of available caching；To the alarm
Information carries out feature extraction, obtains at least one alarm feature item collection；Feature extraction is carried out to failure document processing information, is obtained
At least one processing feature item collection；It wherein, include at least one alarm feature value, Mei Gesuo in each alarm feature item collection
It states in processing feature item collection comprising at least one processing feature value；By at least one described alarm feature item collection and at least one institute
It states processing feature item collection and is associated analysis；According to association analysis as a result, the degree of association to be met to the alarm feature of predetermined condition
Item collection and processing feature item collection input intelligent worksheet processing rule model, generate intelligent worksheet processing rule.It by this method can be effective
The reasonability of worksheet processing rule is assessed, the dependence of Policy Updates is reduced, reduces human intervention, it can be to worksheet processing rule
Reasonability is accurately judged, and can be quickly and effectively updated to worksheet processing rule, can also be according to the idle number of history
Its due value is played according to excavate, improves the performance and effect of worksheet processing rule.
The method of the creation of intelligent worksheet processing rule model specifically comprises the following steps: referring to shown in Fig. 4
401, it obtains the warning information of failure document, handle the characteristic value of information and worksheet processing rule.
A part in history buffer data is obtained, such as the alarm letter of 50% failure document in history buffer data
Breath, the processing information of failure document and worksheet processing rule etc..
402, the warning information of failure document analyzed by machine learning algorithm, handle the characteristic value of information and worksheet processing rule
Incidence relation.
Wherein machine learning algorithm can be Apriori machine learning algorithm.Analyze alarm feature and processing feature it
Between incidence relation after, then analyze alarm feature and worksheet processing rule between incidence relation, can be obtained by this way worksheet processing rule
In which feature and alarm feature, processing feature correlation comparison it is close.
403, intelligent worksheet processing rule model is generated.
According to association analysis as a result, high to the frequency of occurrences, raw with the strongly connected alarm feature of worksheet processing rule, processing feature
At intelligent worksheet processing rule model.
After generating intelligent worksheet processing rule model, the application can be got to the announcement that the degree of association meets predetermined condition
Alert feature item collection and processing feature item collection input intelligent worksheet processing rule model, generate intelligent worksheet processing rule.In intelligent worksheet processing rule
Use process in, intelligent worksheet processing rule model can also be tested and be optimized.
Firstly, the process of the test of intelligent worksheet processing rule model is: obtaining worksheet processing sample (the i.e. Trouble ticket of worksheet processing
According to) warning information, processing information and worksheet processing rule；The warning information of worksheet processing sample, processing information input are intelligently sent
Single rule model generates Intelligent target worksheet processing rule；If it is determined that the worksheet processing rule of Intelligent target worksheet processing rule and worksheet processing sample is not
Matching regenerates intelligent worksheet processing rule mould after then correcting Intelligent target worksheet processing rule according to the worksheet processing rule of worksheet processing sample
Type.Wherein, worksheet processing sample data is preferably carried out by intelligent algorithm and hand picking two ways.Intelligent algorithm determines
The characteristic range of worksheet processing sample, first carry out the calculating of feature association degree out of this part range, and selected characteristic correlation degree is strong
Part data select important service, processing reasonably has as worksheet processing sample data, while by way of hand picking
The representative alarm data of worksheet processing is as worksheet processing sample data.The union of two parts data be exactly preferably after worksheet processing sample
Notebook data.After worksheet processing sample data is preferred, by the Intelligent target worksheet processing rule in worksheet processing sample data according to intelligent worksheet processing
Rule carries out the matching of rule, then analyzes the result after matching, whether the matched result of analysis rule is according to feature
The strong association of value carries out, and whether failure document processing feature value meets expected requirement.During the test, discovery rule has deviation
When, rule and intelligent algorithm can be modified, promote the reasonability of rule.
Secondly, to the optimization of intelligent worksheet processing rule model being carried out by machine learning, existing net real-time report will be utilized
Alarm and intelligent worksheet processing rule carry out alarm simulation worksheet processing, and and practical final document implementing result be compared study,
Parameter, the feature etc. of intelligent worksheet processing rule model are optimized during comparative learning, form final reasonable intelligence group
Single rule model, and by the intelligence worksheet processing rule model feedback to production system carry out using.
Referring to Figure 5, a kind of creating device of intelligent worksheet processing rule is provided, comprising:
Acquiring unit 51, for obtaining the warning information and processing information of the failure document of caching；Acquiring unit 51, is also used
In carrying out feature extraction to warning information, at least one alarm feature item collection is obtained；Feature is carried out to failure document processing information
It extracts, obtains at least one processing feature item collection；It wherein, include at least one alarm feature value in each alarm feature item collection,
It include at least one processing feature value in each processing feature item collection；Processing unit 52 is got for will acquire unit 51
At least one alarm feature item collection and at least one processing feature item collection are associated analysis；Generation unit 53, for according to place
The obtained association analysis of reason unit 52 as a result, the degree of association to be met to the alarm feature item collection and processing feature item collection of predetermined condition
Intelligent worksheet processing rule model is inputted, intelligent worksheet processing rule is generated.
Optionally, acquiring unit 51, specifically for obtaining at least one alarm feature by segmenting to warning information
?；By at least one alarm feature item, frequency is higher than the alarm feature item of the first frequent threshold value as alarm feature value；It will
At least one alarm feature value is combined at least one alarm feature item collection；Acquiring unit 51 is specifically used for by believing processing
Breath is segmented, at least one processing feature item is obtained；By at least one processing feature item, frequency is higher than the second frequent threshold
The processing feature item of value is as processing feature value；At least one processing feature value is combined at least one processing feature item collection.
Optionally, processing unit 52, specifically for the frequency according to alarm feature item collection at least one alarm feature
Item collection is ranked up；At least one processing feature item collection is ranked up according to the frequency of processing feature item collection；According to sequence
As a result, alarm feature item collection and processing feature item collection are associated, at least one set of degree of association is generated；Wherein, degree of association P=α/
β, α are any alarm feature item collection number that corresponding processing feature item collection occurs in processing information, and β is any alarm feature
The number that item collection occurs in warning information；It includes that degree of association result is greater than predetermined value that the degree of association, which meets predetermined condition,.
Optionally, acquiring unit 51 are also used to obtain the warning information of failure document in sample data, processing information and group
The characteristic value of single gauge then；Processing unit 52 is also used to analyze warning information, the processing letter of failure document by machine learning algorithm
The incidence relation of the characteristic value of breath and worksheet processing rule generates intelligent worksheet processing rule model.
Wherein, all related contents for each step that above method embodiment is related to can quote corresponding function module
Function description, effect details are not described herein.
Using integrated module, the creating device of intelligent worksheet processing rule includes: storage unit, processing unit
And interface unit.Processing unit is used to carry out control management to the movement of the creating device of intelligent worksheet processing rule, for example, processing
Unit is for supporting the creating device of intelligent worksheet processing rule to execute the process 303 in Fig. 1；Interface unit is for supporting intelligent worksheet processing
The creating device of rule and the information exchange of other equipment, such as obtain data from other equipment or send number to other equipment
According to.Storage unit, the program code and data of the creating device for storing intelligent worksheet processing rule.
Wherein, using processing unit as processor, storage unit is memory, and interface unit is for communication interface.Wherein,
The creating device of intelligent worksheet processing rule referring to fig. 6, including communication interface 601, processor 602, memory 603 and bus
604, communication interface 601, processor 602 are connected by bus 604 with memory 603.
Processor 602 can be a general central processor (Central Processing Unit, CPU), micro process
Device, application-specific integrated circuit (Application-Specific Integrated Circuit, ASIC) or one or more
A integrated circuit executed for controlling application scheme program.
Memory 603 can be read-only memory (Read-Only Memory, ROM) or can store static information and instruction
Other kinds of static storage device, random access memory (Random Access Memory, RAM) or letter can be stored
The other kinds of dynamic memory of breath and instruction, is also possible to Electrically Erasable Programmable Read-Only Memory (Electrically
Erasable Programmable Read-only Memory, EEPROM), CD-ROM (Compact Disc Read-
OnlyMemory, CD-ROM) or other optical disc storages, optical disc storage (including compression optical disc, laser disc, optical disc, digital universal light
Dish, Blu-ray Disc etc.), magnetic disk storage medium or other magnetic storage apparatus or can be used in carrying or storing that there is instruction
Or data structure form desired program code and can by any other medium of computer access, but not limited to this.It deposits
Reservoir, which can be, to be individually present, and is connected by bus with processor.Memory can also be integrated with processor.
Wherein, memory 603 is used to store the application code for executing application scheme, and is controlled by processor 602
System executes.Communication interface 601 is used to carry out information exchange with other equipment, for example, support intelligent worksheet processing rule creating device and
The information exchange of other equipment, such as obtain data from other equipment or send data to other equipment.Processor 602 is used for
The application code stored in memory 603 is executed, to realize method described in the embodiment of the present application.
In addition, a kind of calculating storage media (or medium) is also provided, including carrying out in above-described embodiment when executed
The instruction for the method operation that the creating device of intelligent worksheet processing rule executes.In addition, a kind of computer program product is also provided, including
Above-mentioned calculating stores media (or medium).
Wherein, all related contents for each step that above method embodiment is related to can quote corresponding function module
Function description, effect details are not described herein.
It should be understood that in various embodiments of the present invention, magnitude of the sequence numbers of the above procedures are not meant to execute suitable
Sequence it is successive, the execution of each process sequence should be determined by its function and internal logic, the implementation without coping with the embodiment of the present invention
Process constitutes any restriction.
Those of ordinary skill in the art may be aware that list described in conjunction with the examples disclosed in the embodiments of the present disclosure
Member and algorithm steps can be realized with the combination of electronic hardware or computer software and electronic hardware.These functions are actually
It is implemented in hardware or software, the specific application and design constraint depending on technical solution.Professional technician
Each specific application can be used different methods to achieve the described function, but this realization is it is not considered that exceed
The scope of the present invention.
It is apparent to those skilled in the art that for convenience and simplicity of description, the system of foregoing description,
The specific work process of device and unit, can refer to corresponding processes in the foregoing method embodiment, and details are not described herein.
In several embodiments provided herein, it should be understood that disclosed system, apparatus and method, it can be with
It realizes by another way.For example, apparatus embodiments described above are merely indicative, for example, the unit
It divides, only a kind of logical function partition, there may be another division manner in actual implementation, such as multiple units or components
It can be combined or can be integrated into another system, or some features can be ignored or not executed.Another point, it is shown or
The mutual coupling, direct-coupling or communication connection discussed can be through some interfaces, the indirect coupling of equipment or unit
It closes or communicates to connect, can be electrical property, mechanical or other forms.
The unit as illustrated by the separation member may or may not be physically separated, aobvious as unit
The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple
In network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme
's.
It, can also be in addition, the functional units in various embodiments of the present invention may be integrated into one processing unit
It is that each unit physically exists alone, can also be integrated in one unit with two or more units.
It, can be with if the function is realized in the form of SFU software functional unit and when sold or used as an independent product
It is stored in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially in other words
The part of the part that contributes to existing technology or the technical solution can be embodied in the form of software products, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be a
People's computer, server or network equipment etc.) it performs all or part of the steps of the method described in the various embodiments of the present invention.
And storage medium above-mentioned includes: USB flash disk, mobile hard disk, read-only memory (full name in English: read-only memory, English letter
Claim: ROM), random access memory (full name in English: random access memory, English abbreviation: RAM), magnetic disk or light
The various media that can store program code such as disk.
The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any
Those familiar with the art in the technical scope disclosed by the present invention, can easily think of the change or the replacement, and should all contain
Lid is within protection scope of the present invention.Therefore, protection scope of the present invention should be based on the protection scope of the described claims.
Claims (11)
1. a kind of creation method of intelligence worksheet processing rule, which is characterized in that
Obtain the warning information and processing information of the failure document of caching；
Feature extraction is carried out to the warning information, obtains at least one alarm feature item collection；To failure document handle information into
Row feature extraction obtains at least one processing feature item collection；Wherein, at least one announcement is included in each alarm feature item collection
Characteristic value is warned, includes at least one processing feature value in each processing feature item collection；
At least one described alarm feature item collection and at least one described processing feature item collection are associated analysis；
According to association analysis as a result, the degree of association to be met to the alarm feature item collection and processing feature item collection input intelligence of predetermined condition
Energy worksheet processing rule model generates intelligent worksheet processing rule.
2. the creation method of intelligent worksheet processing rule according to claim 1, which is characterized in that
It is described that feature extraction is carried out to the warning information, obtain at least one alarm feature item collection, comprising:
By segmenting to the warning information, at least one alarm feature item is obtained；
By at least one described alarm feature item, frequency is higher than the alarm feature item of the first frequent threshold value as alarm feature
Value；
At least one described alarm feature value is combined at least one alarm feature item collection；
It is described that feature extraction is carried out to failure document processing information, obtain at least one processing feature item collection, comprising:
By segmenting to the processing information, at least one processing feature item is obtained；
By at least one described processing feature item, frequency is higher than the processing feature item of the second frequent threshold value as processing feature
Value；
At least one described processing feature value is combined at least one processing feature item collection.
3. the creation method of intelligent worksheet processing rule according to claim 1, which is characterized in that
It is described that at least one described alarm feature item collection and at least one described processing feature item collection are associated analysis, it wraps
It includes:
At least one alarm feature item collection is ranked up according to the frequency of alarm feature item collection；
At least one processing feature item collection is ranked up according to the frequency of processing feature item collection；
According to ranking results, the alarm feature item collection and the processing feature item collection are associated, generate at least one set of close
Connection degree；Wherein, the degree of association P=α/β, α are the corresponding processing in the processing information of any alarm feature item collection
The number that feature item collection occurs, β are the number that any alarm feature item collection occurs in the warning information；
It includes that the degree of association result is greater than predetermined value that the degree of association, which meets predetermined condition,.
4. the creation method of intelligent worksheet processing rule according to claim 1, which is characterized in that obtaining warning information, failure
Document is handled before information, further includes:
The characteristic value for obtaining the warning information of failure document in sample data, handling information and worksheet processing rule, passes through machine learning
Algorithm analyzes the incidence relation of the characteristic value of the warning information of the failure document, processing information and worksheet processing rule, described in generation
Intelligent worksheet processing rule model.
5. a kind of creating device of intelligence worksheet processing rule characterized by comprising
Acquiring unit, for obtaining the warning information and processing information of the failure document of caching；
The acquiring unit is also used to carry out feature extraction to the warning information, obtains at least one alarm feature item collection；It is right
Failure document handles information and carries out feature extraction, obtains at least one processing feature item collection；Wherein, each alarm feature item
Concentrating includes at least one alarm feature value, includes at least one processing feature value in each processing feature item collection；
Processing unit, at least one described alarm feature item collection for getting the acquiring unit and at least one described in
Processing feature item collection is associated analysis；
Generation unit, association analysis for being obtained according to the processing unit as a result, the degree of association is met predetermined condition
Alarm feature item collection and processing feature item collection input intelligent worksheet processing rule model, generate intelligent worksheet processing rule.
6. the creating device of intelligence worksheet processing rule according to claim 5, which is characterized in that
The acquiring unit, specifically for obtaining at least one alarm feature item by segmenting to the warning information；It will
In at least one described alarm feature item, frequency is higher than the alarm feature item of the first frequent threshold value as alarm feature value；It will
At least one described alarm feature value is combined at least one alarm feature item collection；
The acquiring unit, specifically for obtaining at least one processing feature item by segmenting to the processing information；It will
In at least one described processing feature item, frequency is higher than the processing feature item of the second frequent threshold value as processing feature value；It will
At least one described processing feature value is combined at least one processing feature item collection.
7. the creating device of intelligence worksheet processing rule according to claim 5, which is characterized in that
The processing unit, specifically for being arranged according to the frequency of alarm feature item collection at least one alarm feature item collection
Sequence；At least one processing feature item collection is ranked up according to the frequency of processing feature item collection；It, will be described according to ranking results
Alarm feature item collection is associated with the processing feature item collection, generates at least one set of degree of association；Wherein, the degree of association P=
α/β, α are any alarm feature item collection number that corresponding processing feature item collection occurs in the processing information, and β is to appoint
The number that the one alarm feature item collection occurs in the warning information；It includes the pass that the degree of association, which meets predetermined condition,
Connection degree result is greater than predetermined value.
8. the creating device of intelligence worksheet processing rule according to claim 5, which is characterized in that
The acquiring unit is also used to obtain the warning information of failure document in sample data, processing information and worksheet processing rule
Characteristic value；
The processing unit, be also used to analyze by machine learning algorithm the failure document warning information, processing information and
The incidence relation of the characteristic value of worksheet processing rule generates the intelligent worksheet processing rule model.
9. a kind of creating device of intelligence worksheet processing rule, which is characterized in that including communication interface, processor, memory, bus；
For storing computer executed instructions, the processor is connect with the memory by the bus memory, works as institute
When stating the creating device operation of intelligent worksheet processing rule, the processor executes the computer executed instructions of the memory storage,
So that the creating device of the intelligence worksheet processing rule executes the creation of intelligent worksheet processing rule according to any one of claims 1-4
Method.
10. a kind of computer storage medium, including instruction, which is characterized in that when described instruction is run on computers, so that
The computer executes the creation method of intelligent worksheet processing rule according to any one of claims 1-4.
11. a kind of computer program product, which is characterized in that the computer program product includes instruction code, described instruction
Code is used to execute the creation method of intelligent worksheet processing rule according to any one of claims 1-4.
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