CN109472652A - Management method, device, electronic equipment and the computer storage medium of wisdom shops - Google Patents
Management method, device, electronic equipment and the computer storage medium of wisdom shops Download PDFInfo
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Abstract
The embodiment of the invention discloses management method, device, electronic equipment and the computer storage mediums of a kind of wisdom shops, this method comprises: obtaining the identification information of each commodity on the shelf of shops according to prefixed time interval, and obtain the volume of the flow of passengers of shops；According to the identification information of each commodity and the commodity statistics condition of pre-configuration, the current quantity for meeting the commodity of commodity statistics condition is determined, commodity statistics condition is what the identification information based on commodity configured；Based on the volume of the flow of passengers and current quantity, the first notification information is generated；First notification information is pushed to the terminal device of the first specified salesman of shops.Scheme through the invention, it can be based on the current quantity of the commodity in the volume of the flow of passengers and shelf of shops, generate the first notification information, the salesman of shops is based on the first notification information, the variation of the quantity of the commodity on the flow of the people and shelf of shops can be grasped in time, it is replenished in time based on the variation of the volume of the flow of passengers to the commodity on shelf, improves the buying experience of user.
Description
Technical Field
The embodiment of the invention relates to the technical field of information processing, in particular to a management method and device of an intelligent store, electronic equipment and a computer storage medium.
Background
In the prior art, various commodities in a store are placed on corresponding shelves for being selected by customers, in order to facilitate a plurality of customers to select the commodities at the same time, usually a plurality of commodities of the same style are placed on the shelves at the same time, however, when the commodities on the shelves are sold or tried out by the customers, that is, there is no commodity on the shelves for being selected by the customers who come into the store, if the customers who come into the store want to select the money commodity, only a salesperson is informed to replenish the commodity or give up selecting the commodity, that is, in the prior art, the commodities on the shelves can be replenished only when the salesperson finds that the commodity on the shelves needs replenishing, or the salesperson checks the quantity of the commodities on the shelves according to a predetermined time to determine whether the replenishing is needed, based on the above-mentioned manner of manually finding whether the commodity on the shelves needs to replenish, the goods on the goods shelf with enough quantity can not be ensured in time to be selected by customers, and the purchasing experience of the customers is influenced.
In the specific implementation process, the inventor finds that the problem that in the prior art, the purchase experience of customers is influenced due to the fact that goods on a goods shelf of a store are not timely replenished is solved.
Disclosure of Invention
In view of this, embodiments of the present invention provide a method and an apparatus for managing an intelligent store, an electronic device, and a computer storage medium, which can implement a function of improving an offline purchasing experience of a user.
In order to solve the above problems, embodiments of the present invention mainly provide the following technical solutions:
in a first aspect, an embodiment of the present invention provides a method for managing an intelligent store, where the method includes:
according to a preset time interval, acquiring identification information of each commodity on a shelf of a store, and acquiring the passenger flow of the store;
determining the current number of commodities meeting the commodity counting conditions according to the identification information of each commodity and the pre-configured commodity counting conditions, wherein the commodity counting conditions are configured based on the identification information of the commodities;
generating first notification information based on the passenger flow volume and the current number;
and pushing the first notification information to a terminal device of a first designated store employee of the store.
In a second aspect, an embodiment of the present invention further provides an apparatus for managing an intelligent store, where the apparatus includes:
the information acquisition module is used for acquiring identification information of each commodity on a goods shelf of the store according to a preset time interval and acquiring the passenger flow of the store;
the commodity quantity determining module is used for determining the current quantity of commodities meeting the commodity counting condition according to the identification information of each commodity and the pre-configured commodity counting condition, and the commodity counting condition is configured based on the identification information of the commodities;
the notification information generation module is used for generating first notification information based on the passenger flow and the current quantity;
the information pushing module is used for pushing the first notification information to terminal equipment of a first appointed store clerk of the store.
In a third aspect, an embodiment of the present invention further provides an electronic device, where the electronic device includes a processor;
and a memory, a bus connected with the processor; wherein,
the processor and the memory complete mutual communication through the bus;
the processor is arranged to call program instructions in the memory to perform the method as shown in the embodiments of the first aspect of the invention.
In a fourth aspect, the embodiments of the present invention also provide a computer-readable storage medium, which stores computer instructions, the computer instructions causing a computer to execute the method shown in the embodiments of the first aspect of the present invention.
By the technical scheme, the technical scheme provided by the embodiment of the invention at least has the following advantages:
according to the management method, device, electronic equipment and computer-readable storage medium of the intelligent store, the current number of commodities on the shelf of the store can be obtained through statistics based on the identification information of the commodities, the first notification information is generated based on the passenger flow volume of the store and the current number of the commodities on the shelf, a salesperson of the store can timely master the change of the passenger flow volume of the store and the number of the commodities on the shelf based on the first notification information, and timely replenishment is carried out on the commodities on the shelf based on the change of the passenger flow volume so as to avoid influencing normal selling of the commodities, so that the purchasing experience of a user can be improved.
The foregoing description is only an overview of the technical solutions of the embodiments of the present invention, and the embodiments of the present invention can be implemented according to the content of the description in order to make the technical means of the embodiments of the present invention more clearly understood, and the detailed description of the embodiments of the present invention is provided below in order to make the foregoing and other objects, features, and advantages of the embodiments of the present invention more clearly understandable.
Drawings
Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the embodiments of the invention. Also, like reference numerals are used to refer to like parts throughout the drawings. In the drawings:
fig. 1 is a schematic flow chart illustrating a method for managing an intelligent store according to an embodiment of the present invention;
fig. 2 is a schematic structural diagram illustrating a management apparatus for a smart store according to an embodiment of the present invention;
fig. 3 shows a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.
An embodiment of the present invention provides a management method for an intelligent store, as shown in fig. 1, the method provided by the embodiment of the present invention may include:
step S110, according to a preset time interval, obtaining the identification information of each commodity on the shelf of the store, and obtaining the passenger flow of the store.
The preset time interval may be configured based on an actual demand, for example, if the preset time interval is 30 minutes, the identification information of each commodity on the shelf of the store is obtained every 30 minutes, each commodity has unique identification information, and the identification information may include attribute information of the corresponding commodity, for example, style information to which the commodity belongs.
One way of acquiring the passenger flow volume of the store may be: the image is collected based on an image collecting device installed at a designated place of a store, and the passenger flow volume within a time period corresponding to a preset time interval can be determined based on the number of users included in the collected image.
Step S120, determining the current quantity of the commodities meeting the commodity counting condition according to the identification information of each commodity and the preset commodity counting condition, wherein the commodity counting condition is configured based on the identification information of the commodities.
The commodity statistical conditions may be configured based on different attributes of the commodities, for example, the commodities of the same type may be classified based on colors and sizes of the commodities in the commodities of the same type, if the commodity statistical conditions are the commodities of the same type, the current number of the commodities of the same type is determined, and if the commodity statistical conditions are the commodities of the same commodity type in the commodities of the same type, the current number of the commodities of the same commodity type in the commodities of the same type is determined.
Step S130, based on the passenger flow volume and the current amount, generates first notification information.
Based on different passenger flow volumes and the current number of commodities on the shelf, different notification information can be configured correspondingly, the same notification information can also be configured, the first notification information can be characters or voice, and the specific implementation form of the first notification information is not limited in the invention.
Step S140, the first notification information is pushed to the terminal device of the first designated store clerk in the store.
The first designated clerk can be configured based on actual needs, for example, all clerks of a store, or one or some of them, and it can be understood that the terminal device refers to a device having a communication function, and is not limited to a mobile phone, a computer, a smart watch, a smart band, an earphone, and other terminal devices.
According to the scheme in the embodiment of the invention, the current quantity of the commodities on the goods shelf of the store can be obtained through statistics based on the identification information of the commodities, the first notification information is generated based on the passenger flow quantity of the store and the current quantity of the commodities on the goods shelf, a salesperson of the store can timely master the change of the passenger flow quantity of the store and the quantity of the commodities on the goods shelf based on the first notification information, and timely replenishment is carried out on the commodities on the goods shelf based on the change of the passenger flow quantity so as to avoid influencing the normal selling of the commodities, so that the purchasing experience of a user can be improved.
In an optional embodiment of the present invention, in step S130, generating the first notification information based on the passenger flow volume and the current number may include:
and when the passenger flow volume meets a first preset condition and the current quantity meets a second preset condition, generating first notification information based on the passenger flow volume and the current quantity.
The first preset condition and the second preset condition can be configured based on actual requirements, when more current customers of the store are available, enough commodities on the shelves are required to be selected by the customers, the number of the commodities on the shelves needs to be monitored while the passenger flow is monitored, when the passenger flow meets the first preset condition, if more current customers of the store are indicated, at the moment, if the current number of the commodities on the shelves meets the second preset condition, the current number of the commodities on the shelves is too small and is not enough for the customers to select, the first notification information can be generated based on the passenger flow and the current number.
In an alternative embodiment of the invention, the first preset condition comprises at least one of:
the passenger flow volume is greater than a first threshold value;
the proportion of the passenger flow volume to the number of the shop staff is larger than a second threshold value;
the ratio of the passenger flow volume to the preconfigured base passenger flow volume is greater than a third threshold value.
The second preset condition includes at least one of:
the current number is smaller than a first set value;
the proportion of the current quantity to the total number of the commodities which are tried on by the customer and meet the commodity statistical conditions is smaller than a second set value.
In practical application, the first threshold value can be a positive integer, the second threshold value and the third threshold value can be numerical values larger than 1, the basic passenger flow volume can be configured based on the actual conditions of the store, and when the passenger flow volume is larger than the first threshold value, or the proportion of the passenger flow volume to the number of the store employees is larger than the second threshold value, or the proportion of the passenger flow volume to the number of the preconfigured basic passenger flow volume is larger than the third threshold value, the passenger flow volume can be determined to meet the first preset condition.
The first setting value and the second setting value can be configured based on actual requirements, the first setting value is usually a positive integer, and the second setting value is usually a number greater than 0 and less than 1. The total number of the same-style commodities tried by the customer refers to the total number of the commodities on the shelf on the current day, or the number of the sold commodities is subtracted from the commodities on the shelf on the current day, and the number of the sold commodities can be obtained through statistics when the customer pays for the commodities.
In an optional embodiment of the invention, a commodity identification tag is carried on a commodity, and the commodity identification tag comprises identification information; in step S110, acquiring the identification information of each commodity on the shelf of the store may include:
the identification information of each commodity on the goods shelf of the store is acquired through a commodity label identification device arranged on the goods shelf of the store, and the commodity label identification device is used for scanning the commodity identification label of each commodity on the goods shelf so as to acquire the identification information in the commodity identification label.
The commodity identification tag comprises an RFID tag, the commodity identification tag can be a SKU (stock keeping unit) identification code, and the concrete expression form of the SKU identification code can be a one-dimensional code or a two-dimensional code. The product tag identification device includes, but is not limited to, an RFID identification device, and in order to acquire identification information of each product on the shelf, the product identification tag on the product is identified by the product tag identification device provided on the shelf, and the identification information of each product on the shelf is acquired by the product identification tag.
In an optional embodiment of the invention, the method may further comprise:
the method comprises the steps that commodity information of a commodity to be tried on is obtained through electronic equipment arranged in each fitting room of a store, and the electronic equipment in the fitting rooms is used for scanning commodity identification labels of the commodity to be tried on so as to obtain identification information in the commodity identification labels;
and displaying the commodity information of the commodity matched with the tried-on commodity on the electronic equipment of the fitting room according to the identification information of the tried-on commodity.
The electronic equipment arranged in each fitting room has a function of identifying a commodity identification tag, when the electronic equipment identifies the commodity identification tag of the commodity to be fitted, the electronic equipment can correspondingly acquire the identification information of the commodity to be fitted, and based on the identification information of the commodity to be fitted, the electronic equipment can be pushed with the commodity information of some commodities matched with the commodity to be fitted, for example, the matched commodities can be commodities with other sizes and other colors in the same style as the commodity to be fitted, and can also be commodities in styles similar to the style of the commodity to be fitted.
In addition, the electronic device can display the commodity information of all commodities of the store and the online store corresponding to the store, and based on the electronic device, the commodity information of the commodity can be displayed to the user through the electronic device based on a commodity inquiry request of the user for a certain commodity.
In an optional embodiment of the invention, the method may further comprise:
receiving a commodity replacement request sent by electronic equipment of a fitting room, wherein the commodity replacement request comprises commodity information of a commodity to be replaced;
generating second notification information based on the commodity replacement request;
and pushing the second notification information to the terminal device of a second designated store employee of the store.
Wherein, in order to facilitate the user to realize the function of changing the goods in the fitting rooms, an electronic device can be arranged in each fitting room, the electronic device has the function of identifying the goods identification label, when the customer tries on the goods, if the customer wants to change the goods to be tried on, the customer can identify the goods identification label of the goods to be tried on through the electronic device of the fitting room to obtain the identification information of the goods to be tried on, the identification information can comprise style information, goods color information and goods size information, the goods information of the goods to be tried on can be correspondingly displayed on the electronic device of the fitting room, because the goods information of all goods in the store can be displayed on the electronic device based on the configuration, the goods information of the goods matched with the goods to be tried on can be displayed on the terminal device based on the identification information of the goods to be tried on the electronic device, for example, the information of commodities with different colors in the same type of commodities, and/or the information of commodities with different sizes in the same type of commodities, and/or the commodity information of commodities with a style similar to that of the commodities tried on; based on the commodity information of the matched commodity displayed on the electronic equipment, a customer can send a commodity replacing request through the electronic equipment in the fitting room, second notification information is generated based on the commodity information of the commodity to be replaced in the commodity replacing request, the second notification information can include the requirement information of the commodity to be replaced by the customer, for example, the color of the commodity to be replaced and/or the size of the commodity, and a second designated shop assistant acquires the second notification information through the terminal equipment of the second designated shop assistant and replaces the corresponding commodity for the customer according to the commodity information of the commodity to be replaced in the commodity replacing request. The commodity to be replaced is a commodity which the customer wants to replace, the second designated clerk can be configured based on actual requirements, and the second designated clerk can be a clerk configured to be the same as the first designated clerk or a different clerk.
In this way, when a customer tries on clothes in a fitting room, if the customer wants to change the commodity to be tried on, the customer can change the commodity on the goods shelf without coming out from the fitting room, but the shop assistant helps the customer to change the commodity to be tried on.
The commodity identification function of the terminal device arranged in the fitting room includes, but is not limited to, an RFID identification function, the commodity identification tag includes an RFID tag, the commodity identification tag may be a SKU (stock keeping unit) identification code, and a concrete expression form of the SKU identification code may be a one-dimensional code or a two-dimensional code. The second notification information may be a text or a voice, and the specific implementation form of the second notification information is not limited in the present invention.
In an optional embodiment of the present invention, if there is no product in accordance with the replacement product in other products of the same style as the product to be tried on, the fourth notification information may be generated and sent to the electronic device in the fitting room, and the customer is notified in time through the fourth notification information.
In an optional embodiment of the present invention, the identification information further includes price information of the commodity, and the method may further include:
acquiring price information of the tried-on product according to the identification information of the tried-on product, wherein the price information comprises the price information of the tried-on product in a store and the price information of an online store corresponding to the store;
sending the price information of the tried-on goods to the electronic equipment of the fitting room.
The price information of the commodity can be acquired based on the identification information of the commodity, the price information comprises the price information of the commodity in the store and the corresponding online store, and due to the fact that the prices of the same-style commodity in the online store are possibly different from those of the online store, a customer can compare the prices based on the price information of the online store and the online store, and through the price comparison mode, better shopping experience can be provided for a user.
In an optional embodiment of the invention, the method may further comprise:
scanning a commodity identification label of a commodity to be paid through checkout terminal equipment arranged in a store to acquire identification information of the commodity to be paid;
generating a payment information label based on the identification information of the commodity to be paid and displaying the payment information label on checkout terminal equipment;
and receiving payment information returned based on the payment information label.
If a customer selects a commodity of his own mood at a store and decides to buy the commodity, the identification information of the commodity to be paid can be acquired based on the commodity identification tag of the commodity to be paid, the identification information comprises price information of the commodity, then a payment information tag is generated based on the identification information of the commodity to be paid and displayed on a checkout terminal device, the customer completes online payment through the terminal device of the customer based on the payment information tag, and the checkout terminal device receives payment information returned based on the payment information tag after the payment is completed.
The checkout terminal device can be a self-checkout terminal device arranged in a store, the checkout terminal device has a function of identifying the commodity identification label, and when in checkout, a customer can scan the commodity identification label of the commodity to be paid through the checkout terminal device so as to obtain price information of the commodity to be paid. The checkout terminal device may be a terminal device of the customer, an application program for checkout in the store may be installed in advance on the terminal device, and price information of the product to be paid may be acquired by a product identification tag recognition function of the application program.
By the self-service checkout mode, the time of waiting for checkout of the customer in the store can be saved, and the shopping experience of the user is further improved.
In an optional embodiment of the invention, the method may further comprise:
acquiring a face image to be recognized of a customer in a store;
determining member information of a target customer in the facial image to be recognized according to the facial image to be recognized and a customer information database, wherein the customer information database comprises a corresponding relation between the facial image of the customer and the member information;
generating third notification information according to the member information of the target customer;
and pushing the third notification information to the terminal equipment of a third appointed store clerk of the store.
The face image to be recognized refers to an image containing a face, and the face image to be recognized may include face images of a plurality of customers at the same time or may include only a face image of a customer. The customer information database is a database which is constructed in advance and can be updated continuously, and relevant information of customers, such as historical shopping information, member information and the like, can be stored in the database; the third notification information may be voice or text, and the specific implementation form of the third notification information is not limited in the present invention. The third designated clerk can be configured based on actual needs, for example, the store manager of the store, the star clerk of the store, and the like, and when the member arrives at the store, the third notification information can timely notify the relevant clerk, so that the clerk can provide better shopping guide service for the member customer, and the online shopping experience of the customer is further improved.
In an alternative embodiment of the present invention, acquiring a facial image to be recognized of a customer in a store may include:
acquiring an original image acquired by an image acquisition device installed at a designated place of a store;
and determining the face image in the original image as the face image to be recognized.
The designated place can be any place in the store, and specifically can be configured based on actual requirements, for example, the door of the store, and if the designated place is the door of the store, the face image to be recognized is determined through an original image acquired by an image acquisition device installed at the door of the store. The number of the image acquisition devices can be configured based on actual requirements, and the number of the image acquisition devices is not limited in the invention.
The original image acquired by the image acquisition device may or may not include a face image, and for the face image, one image may include a face of a client or faces of a plurality of clients, and only the face image in the original image is determined as the face image to be recognized.
In an optional embodiment of the present invention, determining a face image in an original image as a face image to be recognized may include:
extracting the face characteristics of each customer in the face image in the original image;
carrying out duplication removal processing on the extracted face features of each customer to obtain duplication removed face features;
and determining the face image corresponding to the face features after the duplication removal as the face image to be recognized.
The original images collected by the image collection device are usually continuous images with a large number of frames in time, or multi-frame images extracted from a video stream collected by the image collection device according to a preset extraction rule, and the preset extraction rule can be configured based on actual requirements, for example, one frame of image is extracted every 10 frames, the same face image may be simultaneously contained in the multi-frame images, and the client in the face images can be subjected to deduplication processing based on the face features of each client in the face images.
In an alternative embodiment of the present invention, if the target customer leaves the store, the method may further comprise:
acquiring the offline information of a target customer in a store, and storing the offline information and the information corresponding to the target customer in a customer information database in an associated manner;
the offline information comprises information of commodities which are tried on by the target customer in the store and/or information of purchased commodities.
The customer information database stores the historical line descending information of the customer at the store, when the customer leaves the store, the current line descending information of the customer at the store can be stored in the customer information database, the current line descending information is the historical line descending information when the target customer enters the store for shopping next time, and the information in the customer information database can be continuously updated based on the user behavior of the customer.
In an optional embodiment of the present invention, to facilitate management of the store, a plurality of image capturing devices may be disposed in the store, each image capturing device may be a camera, and the installation position of each camera may be set according to the placement position of a shelf in the store, so that the shooting range of the camera covers each area of the store, and the behavior of the customer and the clerk in the store, including behavior of the clerk serving the customer, behavior of the customer selecting clothes in the store, behavior of trying on clothes, behavior of purchasing clothes, behavior of queuing to pay, etc., may be tracked and collected in real time by the cameras of the store, and the data of each dimension is collected for analysis, which may help to improve the service quality of the store.
In an optional embodiment of the present invention, the customer information of the target customer in the facial image to be recognized may be determined based on the facial image to be recognized and the customer information database collected by the image collecting device, where the customer information database includes a corresponding relationship between the facial image of the customer and the customer information, and the customer information includes relevant information of the customer, such as interested commodity information, member information, and the like, and then the information to be pushed may be generated based on the customer information of the target customer, and the information to be pushed may be pushed to a terminal device of the target customer, and the information to be pushed combines with the customer information of the target customer, so that the content in the information to be pushed may be pushed based on the favorite commodities of the target customer, and the purpose of performing personalized recommendation for the customer is achieved.
In an optional embodiment of the present invention, different store clerks may perform voice interaction through respective terminal devices, so as to facilitate communication between the store clerks, the terminal devices of the store clerks are further configured to receive various notification information, the terminal devices of the store clerks may store related information of all the commodities in the store, and the store clerks may also search for the inventory of the commodities through the respective terminal devices.
In an alternative embodiment of the present invention, an image capturing device may be installed at a designated location of the fitting room, for example, at a doorway of the fitting room, and the image capturing device installed at the designated location of the fitting room captures fitting information of a customer, for example, information about which product is fitted.
In an optional embodiment of the invention, if a customer does not want to try on clothes in person, virtual fitting can be performed on intelligent fitting equipment of a store, the intelligent fitting equipment has a function of identifying a commodity identification tag, and the body type data of the customer can be stored in a customer information database, the body type data of the customer can be acquired in the customer information database on the basis of a face image of the customer through the intelligent fitting equipment, and the to-be-tried commodity selected by the customer can be displayed in a fitting manner through the intelligent fitting equipment on the basis of the body type data of the customer, so that fitting time is saved for the customer, and off-line shopping experience of the customer is further improved.
In an optional embodiment of the invention, the collected relevant information of the customer can be stored in a customer information database, and the customer information database can be stored in a local server or a cloud server.
Based on the same principle as the management method of the intelligent store shown in fig. 1, an alternative embodiment of the present invention further provides a management apparatus 20 of the intelligent store, as shown in fig. 2, the apparatus provided in the embodiment of the present invention may include an information obtaining module 210, a product quantity determining module 220, a notification information generating module 230, and an information pushing module 240, wherein,
the information acquisition module 210 is configured to acquire identification information of each commodity on a shelf of a store according to a preset time interval, and acquire a passenger flow volume of the store;
a commodity number determining module 220, configured to determine, according to the identification information of each commodity and a pre-configured commodity statistical condition, a current number of commodities that satisfy the commodity statistical condition, where the commodity statistical condition is configured based on the identification information of the commodities;
a notification information generation module 230 configured to generate first notification information based on the passenger flow volume and the current amount;
and the information pushing module 240 is configured to push the first notification information to a terminal device of a first designated store clerk of the store.
According to the scheme in the embodiment of the invention, the current quantity of the commodities on the goods shelf of the store can be obtained through statistics based on the identification information of the commodities, the first notification information is generated based on the passenger flow quantity of the store and the current quantity of the commodities on the goods shelf, a salesperson of the store can timely master the change of the passenger flow quantity of the store and the quantity of the commodities on the goods shelf based on the first notification information, and timely replenishment is carried out on the commodities on the goods shelf based on the change of the passenger flow quantity so as to avoid influencing the normal selling of the commodities, so that the purchasing experience of a user can be improved.
In an optional embodiment of the invention, a commodity identification tag is carried on a commodity, and the commodity identification tag comprises identification information; when acquiring the identification information of each commodity on the shelf of the store, the information acquisition module 210 is specifically configured to:
the identification information of each commodity on the goods shelf of the store is acquired through a commodity label identification device arranged on the goods shelf of the store, and the commodity label identification device is used for scanning the commodity identification label of each commodity on the goods shelf so as to acquire the identification information in the commodity identification label.
In an alternative embodiment of the present invention, the apparatus may further include:
the system comprises a commodity information pushing module, a commodity information acquiring module and a commodity information analyzing module, wherein the commodity information pushing module is used for acquiring commodity information of a commodity to be tried through electronic equipment arranged in each fitting room of a store, and the electronic equipment in the fitting room is used for scanning a commodity identification label of the commodity to be tried so as to acquire identification information in the commodity identification label; and displaying the commodity information of the commodity matched with the tried-on commodity on the electronic equipment of the fitting room according to the identification information of the tried-on commodity.
In an alternative embodiment of the present invention, the apparatus may further include:
the commodity replacing module is used for receiving a commodity replacing request sent by electronic equipment of the fitting room, wherein the commodity replacing request comprises commodity information of commodities to be replaced; generating second notification information based on the commodity replacement request; and pushing the second notification information to the terminal device of a second designated store employee of the store.
In an optional embodiment of the present invention, the identification information further includes price information of the commodity, and the apparatus may further include:
the commodity price information acquisition module is used for acquiring the price information of the tried-on commodity according to the identification information of the tried-on commodity, wherein the price information comprises the price information of the tried-on commodity in a store and the price information of an online store corresponding to the store; sending the price information of the tried-on goods to the electronic equipment of the fitting room.
In an alternative embodiment of the present invention, the apparatus may further include:
the commodity payment module is used for scanning a commodity identification label of a commodity to be paid through checkout terminal equipment arranged in a store to acquire identification information of the commodity to be paid; generating a payment information label based on the identification information of the commodity to be paid and displaying the payment information label on checkout terminal equipment; and receiving payment information returned based on the payment information label.
In an alternative embodiment of the present invention, the apparatus may further include:
the member information processing module is used for acquiring a face image to be recognized of a customer in a store; determining member information of a target customer in the facial image to be recognized according to the facial image to be recognized and a customer information database, wherein the customer information database comprises a corresponding relation between the facial image of the customer and the member information; generating third notification information according to the member information of the target customer; and pushing the third notification information to the terminal equipment of a third appointed store clerk of the store.
It can be understood that, since the management apparatus of the smart store described in the embodiment is an apparatus capable of executing the management method of the smart store in the embodiment of the present invention, based on the management method of the smart store described in the embodiment of the present invention, a person skilled in the art can understand a specific implementation manner of the management apparatus of the smart store of the embodiment and various modifications thereof, and therefore, a detailed description of how the management apparatus of the smart store realizes the management method of the smart store in the embodiment of the present invention is not provided herein. The device used by the person skilled in the art to implement the method for managing intelligent stores in the embodiment of the present invention is within the scope of the present invention.
An embodiment of the present invention provides an electronic device, as shown in fig. 3, including: at least one processor (processor) 41; and at least one memory (memory)42, a bus 43 connected to the processor 41; wherein,
the processor 41 and the memory 42 complete mutual communication through the bus 43;
the processor 41 is arranged to call program instructions in the memory 42 to perform the steps in the above-described method embodiments.
The present embodiments provide a non-transitory computer-readable storage medium storing computer instructions that cause a computer to perform the methods provided by the method embodiments described above.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). The memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in the process, method, article, or apparatus that comprises the element.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The above are merely examples of the present application and are not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
Claims (10)
1. A management method of an intelligent store is characterized by comprising the following steps:
according to a preset time interval, acquiring identification information of each commodity on a shelf of a store, and acquiring the passenger flow of the store;
determining the current number of commodities meeting the commodity statistical conditions according to the identification information of each commodity and the preconfigured commodity statistical conditions, wherein the commodity statistical conditions are configured on the basis of the identification information of the commodities;
generating first notification information based on the passenger flow volume and the current number;
and pushing the first notification information to a terminal device of a first appointed store employee of the store.
2. The method of claim 1, wherein a product carries a product identification tag, the product identification tag including the identification information; the acquiring of the identification information of each commodity on the shelf of the store comprises:
the identification information of each commodity on the shelf of the store is acquired through a commodity label identification device arranged on the shelf of the store, and the commodity label identification device is used for scanning the commodity identification label of each commodity on the shelf so as to acquire the identification information in the commodity identification label.
3. The method of claim 2, further comprising:
acquiring commodity information of a commodity to be tried through electronic equipment arranged in each fitting room of the store, wherein the electronic equipment in the fitting room is used for scanning a commodity identification label of the commodity to be tried so as to acquire identification information in the commodity identification label;
and displaying the commodity information of the commodity matched with the tried-on commodity on the electronic equipment of the fitting room according to the identification information of the tried-on commodity.
4. The method of claim 3, further comprising:
receiving a commodity replacement request sent by electronic equipment of the fitting room, wherein the commodity replacement request comprises commodity information of a commodity to be replaced;
generating second notification information based on the commodity replacement request;
and pushing the second notification information to a terminal device of a second designated store employee of the store.
5. The method of claim 3, wherein the identification information further includes price information of the item, the method further comprising:
acquiring price information of the tried-on product according to the identification information of the tried-on product, wherein the price information comprises the price information of the tried-on product in the store and the price information of the on-line store corresponding to the store;
and sending the price information of the tried-on goods to the electronic equipment of the fitting room.
6. The method according to any one of claims 1 to 5, further comprising:
scanning a commodity identification label of a commodity to be paid through checkout terminal equipment arranged in the store to acquire identification information of the commodity to be paid;
generating a payment information label based on the identification information of the commodity to be paid and displaying the payment information label on the checkout terminal equipment;
and receiving payment information returned based on the payment information label.
7. The method according to any one of claims 1 to 5, further comprising:
acquiring a face image to be recognized of a customer in the store;
determining member information of a target customer in the facial image to be recognized according to the facial image to be recognized and a customer information database, wherein the customer information database comprises a corresponding relation between the facial image of the customer and the member information;
generating third notification information according to the member information of the target customer;
and pushing the third notification information to a terminal device of a third appointed store clerk of the store.
8. A management device of an intelligent store, comprising:
the information acquisition module is used for acquiring identification information of each commodity on a goods shelf of a store according to a preset time interval and acquiring the passenger flow of the store;
the commodity quantity determining module is used for determining the current quantity of the commodities meeting the commodity counting condition according to the identification information of each commodity and a pre-configured commodity counting condition, and the commodity counting condition is configured based on the identification information of the commodities;
the notification information generation module is used for generating first notification information based on the passenger flow and the current number;
and the information pushing module is used for pushing the first notification information to terminal equipment of a first appointed store employee of the store.
9. An electronic device, comprising:
at least one processor;
and at least one memory, bus connected with the processor; wherein,
the processor and the memory complete mutual communication through the bus;
the processor is configured to invoke program instructions in the memory to perform the method of any one of claims 1 to 7.
10. A computer-readable storage medium storing computer instructions that cause a computer to perform the method of any one of claims 1 to 7.
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| CN201811628663.2A CN109472652A (en) | 2018-12-28 | 2018-12-28 | Management method, device, electronic equipment and the computer storage medium of wisdom shops |
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| CN201811628663.2A CN109472652A (en) | 2018-12-28 | 2018-12-28 | Management method, device, electronic equipment and the computer storage medium of wisdom shops |
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