CN109472616A - Method of servicing and device based on shops's order - Google Patents
Method of servicing and device based on shops's order Download PDFInfo
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- CN109472616A CN109472616A CN201811071782.2A CN201811071782A CN109472616A CN 109472616 A CN109472616 A CN 109472616A CN 201811071782 A CN201811071782 A CN 201811071782A CN 109472616 A CN109472616 A CN 109472616A
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- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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Abstract
This application discloses a kind of method of servicing based on shops's order, comprising: searches user in shops's order of shops according to the characteristic information of the user of acquisition；Target consumer position of the user carried according to shops's order in shops generates the path that user goes to the target consumer position；The target consumer position is gone to according to the Route guiding user；Shops's product of shops's order record is dispensed to the target consumer position；According to the consumption of shops's order as a result, recommending and the matched supplement consumption policy of consumption result for user.The method of servicing based on shops's order consumes user in shops in shops's order of shops around user and provides Integrated service, improves user in the consumption experience of shops.
Description
Technical field
This application involves Internet technical fields, and in particular to a kind of method of servicing based on shops's order.The application is same
When be related to a kind of service unit and a kind of electronic equipment based on shops's order.
Background technique
With the rapid development of the technologies such as Internet of Things, big data, various technologies relevant to Internet of Things, big data have been goed deep into
Different social sectors are applied to, with user's the accelerating rhythm of life, pressure is also increasing, and user participates in KTV, wine
The activity of equal public places of entertainment has become the common mode that releases stress, but the public places of entertainment such as KTV, bar in different links by phase
The staff answered services, and shops user can not be entered according to user to shops is left and forms Integrated service.
A kind of method based on the offer service of user's order that the prior art (CN 105224170A) provides, comprising: working as
User's order is shown in the preceding page；User's order to be processed is determined in user's order of displaying；In the current page
It has adjusted and has needed to provide the application program of service, provide clothes will pass through the application program as user's order to be processed
Business.
What the above-mentioned prior art provided provides the method for service based on user's order, although clothes can be provided based on user's order
Business, but lack the implementation that Integrated service is carried out for shops user, it is seen then that for the clothes of the public places of entertainment such as KTV, bar
It is engaged in for provider, how to enter shops user according to user and form Integrated service to shops is left, become urgently to be resolved
Problem.
Summary of the invention
The application provides a kind of method of servicing based on shops's order, to solve defect of the existing technology.The application
It is related to a kind of service unit and a kind of electronic equipment based on shops's order simultaneously.
The application provides a kind of method of servicing based on shops's order, comprising: is looked into according to the characteristic information of the user of acquisition
Look for user in shops's order of shops；Target consumer position of the user carried according to shops's order in shops, generates
User goes to the path of the target consumer position；The target consumer position is gone to according to the Route guiding user；To institute
State shops's product that target consumer position dispenses shops's order record；According to the consumption of shops's order as a result, to use
Recommend and the matched supplement consumption policy of consumption result at family.
Optionally, the consumption according to shops's order for user as a result, recommend matched with the consumption result
Supplement consumption policy, comprising: that detects shops's product of shops's order record and/or the shops of customer consumption prestores product
It whether there is alcohol type product in the middle, and if it exists, produce according to shops's product and/or the alcohol type prestored in product
Product, analysis user drink probability；If user drinks, probability is greater than given threshold, judges whether user uses the mode of driving to go to door
Shop, it is pre- for user based on network trip platform according to the home address in the geographical location of shops and user according to the mode of driving
The generation of the home address is about gone to drive personnel；If not using mode of driving, according to the residence in the geographical location of shops and user
Address is the riding vehicles that the home address is gone in user's reservation based on network trip platform.
Optionally, the consumption according to shops's order for user as a result, recommend matched with the consumption result
Supplement consumption policy, comprising: the exercise data of user is obtained based on the terminal device that user carries；According in the exercise data
The walking data for including generate the run trace and paces characteristic information of user；By the run trace and paces characteristic information
It is compared with the benchmark run trace of user and benchmark paces feature, and judges whether user drinks according to comparison result, if
It is then to judge whether user uses the mode of driving to go to shops, according to the mode of driving, according to the geographical location of shops and user
Home address, based on network trip platform be user reservation go to the home address generation drive personnel；It drives if not using
Mode is to live described in user's reservation is gone to based on network trip platform according to the home address in the geographical location of shops and user
The riding vehicles of institute address.
Optionally, the consumption according to shops's order for user as a result, recommend matched with the consumption result
Supplement consumption policy, comprising: the motion profile of user is determined according to the user's real-time position information detected；By the movement rail
Mark goes to the path of the target consumer position to be compared with user；If comparison result is the motion profile to application
The departure behavior at family, then judge whether user uses the mode of driving to go to shops, according to the mode of driving, according to the geography of shops
The home address of position and user is that user's reservation goes to the generation of the home address to drive personnel based on network trip platform；If
It is user's reservation based on network trip platform according to the home address in the geographical location of shops and user not using mode of driving
Go to the riding vehicles of the home address.
Optionally, if described go to the path of the target consumer position to compare the motion profile and user
The comparison result of sub-paragraphs is the motion profile and the departure behavior of non-corresponding user, then performs the following operations: judgement is used
Whether family is in except shops, if so, judging whether user uses the mode of driving to go to shops, according to the mode of driving, root
It is that the home address is gone in user's reservation based on network trip platform according to the geographical location of shops and the home address of user
In generation, drives personnel；If not using mode of driving, according to the home address in the geographical location of shops and user, based on network trip platform
The riding vehicles of the home address are gone to for user's reservation.
Optionally, the characteristic information, including at least one of following: the mobile terminal that face characteristic information, user carry
Device identification.
Optionally, if the characteristic information is face characteristic information, the characteristic information of the user according to acquisition is looked into
Look for user in shops's order of shops, comprising: the Intelligent service terminal based on shops's setting obtains the face characteristic information of user；
The corresponding user identifier of the face characteristic information is identified using face recognition algorithms；Described in being searched in shops's order database
Shops's order under user identifier.
Optionally, the method for servicing based on shops's order is realized based on the Intelligent service terminal that the shops is arranged,
Correspondingly, the characteristic information of the user according to acquisition searches user after shops's order step of shops executes, and institute
Target consumer position of the user carried according to shops's order in shops is stated, user is generated and goes to the target consumer position
It before the path step set executes, performs the following operations: the inventory information that prestores product of the inquiry user in shops；In the intelligence
Shops's order and the inventory information for prestoring product can be shown on service terminal；According to user's input for described
The consumption order for prestoring product prestores product delivery to the target consumer position for what the consumption order was chosen.
The application also provides a kind of service unit based on shops's order, comprising:
Shops's order searching unit, the characteristic information lookup user for the user according to acquisition order in the shops of shops
It is single；
Coordinates measurement unit, target consumer position of the user in shops for being carried according to shops's order are raw
The path of the target consumer position is gone at user；
Route guiding unit, for going to the target consumer position according to the Route guiding user；
Shops's product delivery unit, the shops for dispensing shops's order record to the target consumer position produce
Product；
Supplement consumption policy matching unit, for according to the consumption of shops's order as a result, for user recommend with it is described
Consume the matched supplement consumption policy of result.
Optionally, the supplement consumption policy matching unit, comprising:
Product testing subelement, for detecting shops's product of shops's order record and/or the shops of customer consumption
Prestore and whether there is alcohol type product in product, and if it exists,
Probability analysis subelement of drinking is run, for according to shops's product and/or the wine prestored in product
Smart class product, analysis user drink probability；Whether if user drinks, probability is greater than given threshold, judge user using mode of driving
Shops is gone to, according to the mode of driving, operation generation drives personnel and reserves subelement；If not running riding traffic using mode of driving
Tool reserves subelement；
In the generation, drives personnel and reserves subelement, for being based on net according to the geographical location of shops and the home address of user
Network trip platform is that user's reservation goes to the generation of the home address to drive personnel；
The riding vehicles reserve subelement, for according to the geographical location of shops and the home address of user, base
The riding vehicles of the home address are gone to for user's reservation in network trip platform.
Optionally, the supplement consumption policy matching unit, comprising:
Motion capture subelement, the terminal device for being carried based on user obtain the exercise data of user；
Characteristic information generates subelement, for generating the row of user according to the walking data for including in the exercise data
Walk track and paces characteristic information；
Feature comparison subunit, for by the benchmark run trace of the run trace and paces characteristic information and user and
Benchmark paces feature is compared, and judges whether user drinks according to comparison result, drives if so, judging whether user uses
Vehicle mode goes to shops, according to the mode of driving, runs the second generation and drives personnel's reservation subelement；If not using mode of driving, fortune
The riding vehicles of row second reserve subelement；
The second generation drives personnel and reserves subelement, for according to the geographical location of shops and the home address of user, base
It is that user's reservation goes to the generation of the home address to drive personnel in network trip platform；
The second riding vehicles reserve subelement, for the residence according to the geographical location of shops and user
Location is the riding vehicles that the home address is gone in user's reservation based on network trip platform.
Optionally, the supplement consumption policy matching unit, comprising:
Motion profile determines subelement, for determining the movement rail of user according to the user's real-time position information detected
Mark；
Motion profile comparison subunit, for going to the motion profile and user described in the target consumer position
Path is compared；If comparison result is the departure behavior that the motion profile corresponds to user, judges whether user uses and drive
Vehicle mode goes to shops, according to the mode of driving, runs the third generation and drives personnel's reservation subelement；If not using mode of driving, fortune
The riding vehicles of row third reserve subelement；
The third generation drives personnel and reserves subelement, for according to the geographical location of shops and the home address of user, base
It is that user's reservation goes to the generation of the home address to drive personnel in network trip platform；
The riding vehicles of the third reserve subelement, for the residence according to the geographical location of shops and user
Location is the riding vehicles that the home address is gone in user's reservation based on network trip platform.
The application also provides a kind of electronic equipment, comprising: memory and processor；The memory is for storing computer
Executable instruction, the processor is for executing the computer executable instructions: being looked into according to the characteristic information of the user of acquisition
Look for user in shops's order of shops；Target consumer position of the user carried according to shops's order in shops, generates
User goes to the path of the target consumer position；The target consumer position is gone to according to the Route guiding user；To institute
State shops's product that target consumer position dispenses shops's order record；According to the consumption of shops's order as a result, to use
Recommend and the matched supplement consumption policy of consumption result at family.
Compared with prior art, the application has the advantages that
The method of servicing based on shops's order provided by the present application, comprising: according to the characteristic information of the user of acquisition
User is searched in shops's order of shops；Target consumer position of the user carried according to shops's order in shops, it is raw
The path of the target consumer position is gone at user；The target consumer position is gone to according to the Route guiding user；To
The target consumer position dispenses shops's product of shops's order record；According to the consumption of shops's order as a result, being
User recommends and the matched supplement consumption policy of consumption result.
The method of servicing based on shops's order provided by the present application, it is true by the characteristic information for obtaining user in shops
The shops's order for determining user, around user in shops's order of shops, the information based on the carrying of shops's order is to user in shops
The guidance and service that interior consumptive link is refined, and corresponding supplement service is carried out after shops's consumption to user, from
And Integrated service is provided in shops's consumption for user, user is improved in the consumption experience of shops.
Detailed description of the invention
Attached drawing 1 is a kind of process flow diagram of method of servicing embodiment based on shops's order provided by the present application；
Attached drawing 2 is a kind of schematic diagram of service unit embodiment based on shops's order provided by the present application；
Attached drawing 3 is the schematic diagram of a kind of electronic equipment provided by the present application.
Specific embodiment
Many details are explained in the following description in order to fully understand the application.But the application can be with
Much it is different from other modes described herein to implement, those skilled in the art can be without prejudice to the application intension the case where
Under do similar popularization, therefore the application is not limited by following public specific implementation.
The application provides a kind of method of servicing based on shops's order, and the application also provides a kind of clothes based on shops's order
Business device and a kind of electronic equipment.It is described in detail one by one below in conjunction with the attached drawing of embodiment provided by the present application,
And each step of method is illustrated.
A kind of method of servicing embodiment based on shops's order provided by the present application is as follows:
Referring to attached drawing 1, it illustrates a kind of processing of the method for servicing embodiment based on shops's order provided by the present application
Flow chart.
Step S101 searches user in shops's order of shops according to the characteristic information of the user of acquisition.
Currently, service for life class, which is widely used, to be used by a user, and life is passed through under the fast-developing overall situation of new retail
The recommendation of class is serviced, user would know that essential information, service evaluation, the shops's environmental evaluation etc. of the related all kinds of shops of life, and
The service for life class application can be used to be paid.Especially KTV, bar, food and drink, hotel, Entertainment, beauty, massage,
The characteristics of industries such as sport and body-building, this kind of industry is that consumption number of times are more frequent, therefore, for the shops of this kind of industry, such as
What preferably services user around the online service function that the application of service for life class provides, and becomes the pass for promoting the business revenue of shops
Key, for example, KTV shops not only needs service platform on tie-in line (application of service for life class), it is also necessary to flat based on online service
Platform provides integrated service experience for user.
The method of servicing based on shops's order provided by the embodiments of the present application, is realized based on the application of service for life class,
Shops's order in the generation being treated in journey to shops user is applied around service for life class, is carried according to shops's order
Information guidance and service that user is refined in the process of consumption of shops, and it is corresponding for user after shops's consumption
Supplement service, to provide integrated service in shops's order of shops according to user for user, improves user in shops
Consumption experience.
In a kind of preferred embodiment provided by the embodiments of the present application, the method for servicing based on shops's order is based on door
The Intelligent service terminal being arranged in shop is realized, and service for life class application is equipped on Intelligent service terminal, and/or, Intellectual garment
The terminal device that the application of service for life class is equipped in business terminal and shops is connected to.Correspondingly, if described be based on shops's order
Method of servicing realized based on the Intelligent service terminal that is arranged in shops, then all steps of method of servicing based on shops's order
Suddenly the service for life class application execution based on Intelligent service terminal installation；If the method for servicing and intelligence based on shops's order
The terminal device that the application of service for life class is equipped in energy service terminal and shops is connected to, then the service based on shops's order
Service for life class application execution of all steps of method based on installing terminal equipment；Furthermore, it is also possible to exist described based on shops
The service for life class application execution that a part of step of the method for servicing of order is installed based on Intelligent service terminal, another part step
Service for life class application execution based on installing terminal equipment.
In practical application, different service links in shops's user oriented service process, for example, KTV shops foreground or door
Mouth meet user's link, user place an order pay link, guidance user go to subscribe parlor link, dispatching shops's product link and
The riding vehicles are called for user after consumption or generation drives personnel's link etc..When it is implemented, above-mentioned different service rings
The Intelligent service terminal for saving settable different service types, can be by playing the part of the Intelligent service terminal of different role towards different services
The user of link services, for example, KTV shops foreground or doorway meet user's link to provide service by Men Ying robot,
Guidance user goes to reservation parlor link to provide guide service by guided robot, dispenses shops's product link by dispensing machine people
Delivery service is provided, the riding vehicles is called after consumption for user or generation drives personnel's link and provided by robot after sale
Service.
Further, it is also possible to Intelligent service terminal be unitized according to multi-functional mode is assigned, after unitizing
Each Intelligent service terminal can be in face of user oriented all service links in shops, in the difference of different service links
It is that Intelligent service terminal plays the part of different service roles, for example, each parlor of KTV shops distributes an exclusive server
Device people is completed to meet user's link, user to place an order on KTV shops foreground or doorway paying link, draw by the service robot
Lead user go to subscribe parlor link, dispatching shops's product link and consumption after for user call the riding vehicles or
Person drives the service of all service links such as personnel's link generation.
Alternatively, above two mode can also be combined, according to user shops consumption, for different use
Family carries out differentiated service, for example, user A is the advanced member of KTV shops, then it is the parlor where user A or user A point
It is serviced with exclusive service robot in all service links；If user B is the ordinary user of KTV shops, in difference
The artificial user B of service-delivery machine that service link is randomly assigned the service link provides service.
Characteristic information described in the embodiment of the present application, including at least one of following: the movement that face characteristic information, user carry
The device identification of terminal.It is following to be illustrated by taking face characteristic information as an example, a kind of preferred implementation provided by the embodiments of the present application
In mode, the facial image for entering the user of shops is obtained by the image acquiring device that Intelligent service terminal is arranged, it is then sharp
The corresponding user identifier of facial image (User ID) got is identified with face recognition algorithms, finally (is used according to user identifier
Family ID) lookup active user identifies shops's order under (User ID) in shops's order database, and the as User ID is corresponding
Shops's order of user.
In addition to this, the device identification (hardware ID) of the portable mobile terminal of user can be also detected by NFC, or
The device identification (hardware ID) of the portable mobile terminal of user is detected by bluetooth, then according in pre-stored hardware
The corresponding User ID of the hardware ID currently got is searched in ID and the mapping relations of User ID, finally according to User ID in shops
Shops's order that the User ID corresponds to user is searched in order database.
Step S102, target consumer position of the user carried according to shops's order in shops, before generating user
Toward the path of the target consumer position.
In practical application, often there is the situation that user prestores shops's product in shops, for example user will be in the past in KTV
Shops's drinks that perhaps bar is not consumed completely deposited or by purchased from other shops drinks be deposited in KTV shops or
Person bar is consumed to subsequent to KTV shops or bar.In response to this, one kind provided by the embodiments of the present application is excellent
It selects in embodiment, user is found after shops's order of shops according to the face characteristic information of user, and in basis
User generates user and goes to the target consumer in target consumer position of the user in shops that shops's order of shops carries
It before the path of position, performs the following operations, inquires user in the inventory information for prestoring product of shops, and at intelligent Service end
User is shown simultaneously in shops's order of shops on end and prestores the inventory information of product, further, the needle inputted according to user
To the consumption order for prestoring product, product delivery is prestored to the target consumer position by what the consumption order was chosen.
Step S103 goes to the target consumer position according to the Route guiding user.
User needs the Intelligent service terminal being arranged by shops to direct the user to corresponding mesh in shops after entering shops
Mark consumption position carries out the consumption of shops's product, for example, being guided user from foregrounding by guided robot in KTV shops
Sing to scheduled parlor and drinks consumption, and in the process, Intelligent service terminal be gone to according to user it is described
The path of target consumer position guides user, this path is the position being presently according to user and user in shops
Target consumer position is calculated, for example, the foregrounding and user being presently according to user are scheduled in KTV shops
Parlor, planning department go to the path of predetermined parlor from current foreground position, and guided robot is shown according to the path by screen
Or the mode of voice prompting guides user to go to predetermined parlor.
Step S104, Xiang Suoshu target consumer position dispenses shops's product of shops's order record.
After the path planned is directed the user to the target consumer position by above-mentioned steps S102, existed according to user
Shops's product of shops's order record of shops, the shops that Xiang Suoshu target consumer position dispenses shops's order record of user produce
Product, for example, the drinks recorded on shops's order are distributed to user by dispensing machine people in shops's order of KTV for user
The parlor at place, so that user consumes.
Step S105, according to the consumption of shops's order as a result, recommending and the matched benefit of the consumption result for user
Fill consumption policy.
Above-mentioned steps S104 by user shops's order record of shops shops's products configuration to target consumer position it
Afterwards, shops's product of target consumer position is distributed to by customer consumption, and after this process of consumption terminates, i.e. the shops of user orders
Shops's product of unirecord is consumed finish after, can also for shops's order consumption as a result, for user recommend disappear with described
The supplement consumption policy that expense result matches, referring specifically to following three kinds of preferred embodiments provided by the present application:
In the first preferred embodiment provided by the embodiments of the present application, detection user remembers in shops's order of shops first
Prestoring for the shops of shops's product and/or customer consumption of record whether there is alcohol type product in product, and if it exists, then into one
Step analyzes user and drinks probability according to shops's product and/or the alcohol type product prestored in product；If user drinks
Wine probability is greater than given threshold, judges whether user uses the mode of driving to go to shops, according to the mode of driving, according to shops
The home address in geographical location and user is that user's reservation goes to the generation of the home address to drive people based on network trip platform
Member；If being user based on network trip platform according to the home address in the geographical location of shops and user not using mode of driving
The riding vehicles of the home address are gone in reservation.
In second of preferred embodiment provided by the embodiments of the present application, the terminal device for being primarily based on user's carrying is obtained
The exercise data of user；Then according to the walking data for including in the exercise data, the run trace and paces of user are generated
Characteristic information, and further by the benchmark run trace of the run trace and paces characteristic information and active user, (reference is worked as
Preceding history walking data analysis obtains) and benchmark paces feature (referring to current history walking data analysis acquisition) compared
It is right, it may be assumed that by the benchmark of the current run trace of user and paces characteristic information and previous user under normal (not drinking) state
Run trace and benchmark paces feature are compared, if the similarity of the two is lower, show user there is a strong possibility that property is drunk,
Its run trace and paces have deviated from normal condition, then judge whether user goes to shops using the mode of driving, according to driving
Vehicle mode is described in user's reservation is gone to based on network trip platform according to the home address in the geographical location of shops and user
In the generation of home address, drives personnel；If not being based on net according to the home address in the geographical location of shops and user using mode of driving
Network trip platform is the riding vehicles that the home address is gone in user's reservation.If the similarity of the two is higher, table
A possibility that bright user drinks very little, user voluntarily can drive or reserve the riding vehicles, not deal with.
In the third preferred embodiment provided by the embodiments of the present application, by detecting the real-time position information of user, root
The motion profile and user are gone to the target by the motion profile that user is determined according to the user's real-time position information detected
The path of consumption position is compared；If comparison result is that the motion profile corresponds to the departure behavior of user and (for example uses
Foreground is gone to from parlor position in KTV in family), then judge whether user uses the mode of driving to go to shops, according to the side of driving
Formula is that the residence is gone in user's reservation based on network trip platform according to the home address in the geographical location of shops and user
In the generation of address, drives personnel；If not gone out according to the home address in the geographical location of shops and user based on network using mode of driving
Row platform is the riding vehicles that the home address is gone in user's reservation；
If comparison result is motion profile described in user and the departure behavior of non-corresponding user, further judge that user is
No except shops (for example user leaves shops from other paths except above-mentioned path), if so, whether judging user
Shops is gone to using the mode of driving, net is based on according to the home address in the geographical location of shops and user according to the mode of driving
Network trip platform is that user's reservation goes to the generation of the home address to drive personnel；If not using mode of driving, according to the ground of shops
The home address for managing position and user is the riding traffic work that the home address is gone in user's reservation based on network trip platform
Tool.
The service process based on shops's order is illustrated below by a complete example:
Herein by taking KTV industry as an example, around user KTV shops shops's order, for user in KTV shops,
KTV shops foreground or doorway meet link, guidance that reservation parlor link, dispatching shops's product link and consumption is gone to terminate
After call the riding vehicles or generation drive personnel's link provide Integrated service.It should be noted that removing KTV provided herein
Except industry, it can also implement in other industry, such as the row such as food and drink, hotel, Entertainment, beauty, massage, sport and body-building
Industry, referring to the process provided herein for carrying out the recommendation of KTV shops by geographical location, the application no longer repeats one by one.
Specifically, meeting user by the Men Ying robot on shops foreground or doorway, and draw when user enters KTV shops
Leading user selects parlor and drinks to carry out lower single operation.Shops is generated after completion door meets link service, after placing an order according to user to order
The position that the location of parlor of unirecord and user are presently in plans that packet is gone in the position being presently in from user
Between the most short shortest path of perhaps distance of position time-consuming from guided robot to user show the path or issue voice
The mode of prompt guides user to go to parlor.User is successfully booted to parlor, is ordered the shops of user by dispensing machine people
The drinks recorded in list are all distributed to parlor where user.Finally, when detecting that user leaves parlor and leaves KTV shops
Afterwards, it need to further test and analyze user to drink probability, if determining that user drinks according to user's probability of drinking, and learn user
It is to drive current KTV shops before, then calls generation for user and drive personnel.
In conclusion the method for servicing based on shops's order provided by the present application, by obtaining user's in shops
Characteristic information determines shops's order of user, shops's order around user in shops, the information pair carried based on shops's order
The guidance and service that consumptive link of the user in shops is refined, and user is accordingly mended after shops's consumption
The service of filling improves user in the consumption experience of shops to provide Integrated service in shops's consumption for user.
A kind of service unit embodiment based on shops's order provided by the present application is as follows:
In the above-described embodiment, a kind of method of servicing based on shops's order, corresponding, the application are provided
A kind of service unit based on shops's order is additionally provided, is illustrated with reference to the accompanying drawing.Referring to attached drawing 2, it illustrates this
A kind of schematic diagram of the service unit embodiment based on shops's order provided is provided.Due to the Installation practice side of being substantially similar to
Method embodiment, so describing fairly simple, relevant part refers to the corresponding explanation of the embodiment of the method for above-mentioned offer i.e.
It can.Installation practice described below is only schematical.
The application provides a kind of service unit based on shops's order, comprising:
Shops's order searching unit 201, the characteristic information for the user according to acquisition search user in the shops of shops
Order；
Coordinates measurement unit 202, target consumer position of the user in shops for being carried according to shops's order,
Generate the path that user goes to the target consumer position；
Route guiding unit 203, for going to the target consumer position according to the Route guiding user；
Shops's product delivery unit 204, for dispensing the shops of shops's order record to the target consumer position
Product；
Consumption policy matching unit 205 is supplemented, for the consumption according to shops's order as a result, for user's recommendation and institute
State the consumption matched supplement consumption policy of result.
Optionally, the supplement consumption policy matching unit 205, comprising:
Product testing subelement, for detecting shops's product of shops's order record and/or the shops of customer consumption
Prestore and whether there is alcohol type product in product, and if it exists,
Probability analysis subelement of drinking is run, for according to shops's product and/or the wine prestored in product
Smart class product, analysis user drink probability；Whether if user drinks, probability is greater than given threshold, judge user using mode of driving
Shops is gone to, according to the mode of driving, operation generation drives personnel and reserves subelement；If not running riding traffic using mode of driving
Tool reserves subelement；
In the generation, drives personnel and reserves subelement, for being based on net according to the geographical location of shops and the home address of user
Network trip platform is that user's reservation goes to the generation of the home address to drive personnel；
The riding vehicles reserve subelement, for according to the geographical location of shops and the home address of user, base
The riding vehicles of the home address are gone to for user's reservation in network trip platform.
Optionally, the supplement consumption policy matching unit 205, comprising:
Motion capture subelement, the terminal device for being carried based on user obtain the exercise data of user；
Characteristic information generates subelement, for generating the row of user according to the walking data for including in the exercise data
Walk track and paces characteristic information；
Feature comparison subunit, for by the benchmark run trace of the run trace and paces characteristic information and user and
Benchmark paces feature is compared, and judges whether user drinks according to comparison result, drives if so, judging whether user uses
Vehicle mode goes to shops, according to the mode of driving, runs the second generation and drives personnel's reservation subelement；If not using mode of driving, fortune
The riding vehicles of row second reserve subelement；
The second generation drives personnel and reserves subelement, for according to the geographical location of shops and the home address of user, base
It is that user's reservation goes to the generation of the home address to drive personnel in network trip platform；
The second riding vehicles reserve subelement, for the residence according to the geographical location of shops and user
Location is the riding vehicles that the home address is gone in user's reservation based on network trip platform.
Optionally, the supplement consumption policy matching unit 205, comprising:
Motion profile determines subelement, for determining the movement rail of user according to the user's real-time position information detected
Mark；
Motion profile comparison subunit, for going to the motion profile and user described in the target consumer position
Path is compared；If comparison result is the departure behavior that the motion profile corresponds to user, judges whether user uses and drive
Vehicle mode goes to shops, according to the mode of driving, runs the third generation and drives personnel's reservation subelement；If not using mode of driving, fortune
The riding vehicles of row third reserve subelement；
The third generation drives personnel and reserves subelement, for according to the geographical location of shops and the home address of user, base
It is that user's reservation goes to the generation of the home address to drive personnel in network trip platform；
The riding vehicles of the third reserve subelement, for the residence according to the geographical location of shops and user
Location is the riding vehicles that the home address is gone in user's reservation based on network trip platform.
Optionally, if the comparison result of motion profile comparison subunit output is the motion profile and non-corresponding is used
The departure behavior at family, judges whether user is in except shops, if so, judging whether user uses the mode of driving to go to door
Shop runs forth generation and drives personnel's reservation subelement according to the mode of driving；If not running the 4th riding friendship using mode of driving
Logical tool reserves subelement；
The forth generation drives personnel and reserves subelement, for according to the geographical location of shops and the home address of user, base
It is that user's reservation goes to the generation of the home address to drive personnel in network trip platform；
The 4th riding vehicles reserve subelement, for the residence according to the geographical location of shops and user
Location is the riding vehicles that the home address is gone in user's reservation based on network trip platform.
Optionally, the characteristic information, including at least one of following: the mobile terminal that face characteristic information, user carry
Device identification.
Optionally, if the characteristic information is face characteristic information, shops's order searching unit 201, comprising:
Face characteristic information obtains subelement, and the face that the Intelligent service terminal for being arranged based on shops obtains user is special
Reference breath；
User identifier identifies subelement, for identifying the corresponding user of the face characteristic information using face recognition algorithms
Mark；
Shops's order searches subelement, orders for searching the shops under the user identifier in shops's order database
It is single.
Optionally, the full-time Intelligent service terminal operation based on shops setting of the service based on shops's order,
Correspondingly, the service unit of shops's order, comprising:
Inventory information query unit, for inquiring user in the inventory information for prestoring product of shops；
Inventory information display unit, for showing shops's order on the Intelligent service terminal and described prestoring
The inventory information of product；
Product delivery unit is prestored, the consumption order that product is prestored for described in for inputting according to user will be described
What consumption order was chosen prestores product delivery to the target consumer position.
A kind of electronic equipment embodiment provided by the present application is as follows:
In the above-described embodiment, a kind of method of servicing based on shops's order is provided, in addition, present invention also provides
A kind of electronic equipment for realizing the method for servicing based on shops's order, is illustrated with reference to the accompanying drawing.Referring to attached
Fig. 3, it illustrates the schematic diagrames of a kind of electronic equipment provided in this embodiment.The electronic equipment embodiment provided by the present application
Describe fairly simple, relevant part refers to pair of the method for servicing embodiment based on shops's order of above-mentioned offer
It should illustrate.Embodiment described below is only schematical.
The application provides a kind of electronic equipment, comprising: memory 301 and processor 302；The memory 301 is for depositing
Computer executable instructions are stored up, the processor 302 is for executing following computer executable instructions: according to the user's of acquisition
Characteristic information searches user in shops's order of shops；Target consumer of the user carried according to shops's order in shops
Position generates the path that user goes to the target consumer position；The target consumer is gone to according to the Route guiding user
Position；Shops's product of shops's order record is dispensed to the target consumer position；According to the consumption of shops's order
As a result, recommending and the matched supplement consumption policy of consumption result for user.
Optionally, the consumption according to shops's order for user as a result, recommend matched with the consumption result
Supplement consumption policy, comprising: that detects shops's product of shops's order record and/or the shops of customer consumption prestores product
It whether there is alcohol type product in the middle, and if it exists, produce according to shops's product and/or the alcohol type prestored in product
Product, analysis user drink probability；If user drinks, probability is greater than given threshold, judges whether user uses the mode of driving to go to door
Shop, it is pre- for user based on network trip platform according to the home address in the geographical location of shops and user according to the mode of driving
The generation of the home address is about gone to drive personnel；If not using mode of driving, according to the residence in the geographical location of shops and user
Address is the riding vehicles that the home address is gone in user's reservation based on network trip platform.
Optionally, the consumption according to shops's order for user as a result, recommend matched with the consumption result
Supplement consumption policy, comprising: the exercise data of user is obtained based on the terminal device that user carries；According in the exercise data
The walking data for including generate the run trace and paces characteristic information of user；By the run trace and paces characteristic information
It is compared with the benchmark run trace of user and benchmark paces feature, and judges whether user drinks according to comparison result, if
It is then to judge whether user uses the mode of driving to go to shops, according to the mode of driving, according to the geographical location of shops and user
Home address, based on network trip platform be user reservation go to the home address generation drive personnel；It drives if not using
Mode is to live described in user's reservation is gone to based on network trip platform according to the home address in the geographical location of shops and user
The riding vehicles of institute address.
Optionally, the consumption according to shops's order for user as a result, recommend matched with the consumption result
Supplement consumption policy, comprising: the motion profile of user is determined according to the user's real-time position information detected；By the movement rail
Mark goes to the path of the target consumer position to be compared with user；If comparison result is the motion profile to application
The departure behavior at family, then judge whether user uses the mode of driving to go to shops, according to the mode of driving, according to the geography of shops
The home address of position and user is that user's reservation goes to the generation of the home address to drive personnel based on network trip platform；If
It is user's reservation based on network trip platform according to the home address in the geographical location of shops and user not using mode of driving
Go to the riding vehicles of the home address.
Optionally, if described go to the path of the target consumer position to compare the motion profile and user
Comparison result to instruction is the motion profile and the departure behavior of non-corresponding user, the processor 302 are also used to execute
Whether following computer executable instructions: judging whether user is in except shops, if so, judging user using mode of driving
Shops is gone to, according to the mode of driving, according to the home address in the geographical location of shops and user, is based on network trip platform
User's reservation goes to the generation of the home address to drive personnel；If not using mode of driving, according to the geographical location of shops and user
Home address, be that the riding vehicles of the home address are gone in user's reservation based on network trip platform.
Optionally, the characteristic information, including at least one of following: the mobile terminal that face characteristic information, user carry
Device identification.
Optionally, if the characteristic information is face characteristic information, the characteristic information of the user according to acquisition is looked into
Look for user in shops's order of shops, comprising: the Intelligent service terminal based on shops's setting obtains the face characteristic information of user；
The corresponding user identifier of the face characteristic information is identified using face recognition algorithms；Described in being searched in shops's order database
Shops's order under user identifier.
Optionally, the computer executable instructions are executed based on the Intelligent service terminal that the shops is arranged, correspondingly,
The characteristic information of the user according to acquisition searches user after shops's order instruction execution of shops, and described according to institute
Target consumer position of the user of shops's order carrying in shops is stated, the path that user goes to the target consumer position is generated
Before instruction execution, the processor 302 is also used to execute following computer executable instructions: inquiry user's prestoring in shops
The inventory information of product；Shops's order and the inventory's letter for prestoring product are shown on the Intelligent service terminal
Breath；According to user's input for the consumption order for prestoring product, product delivery is prestored by what the consumption order was chosen
To the target consumer position.
Although the application is disclosed as above with preferred embodiment, it is not for limiting the application, any this field skill
Art personnel are not departing from spirit and scope, can make possible variation and modification, therefore the guarantor of the application
Shield range should be subject to the range that the claim of this application defined.
In a typical configuration, calculating equipment includes that one or more processors, input/output interface, network connect
Mouth and memory.
Memory may include the non-volatile memory in computer-readable medium, random access memory (RAM) and/or
The forms such as Nonvolatile memory, such as read-only memory (ROM) or flash memory (flash RAM).Memory is computer-readable medium
Example.
Computer-readable medium includes permanent and non-permanent, removable and non-removable media can be by any method
Or technology come realize information store.Information can be computer readable instructions, data structure, the module of program or other data.
The example of the storage medium of computer includes, but are not limited to phase change memory (PRAM), static random access memory (SRAM), moves
State random access memory (DRAM), other kinds of random access memory (RAM), read-only memory (ROM), electric erasable
Programmable read only memory (EEPROM), flash memory or other memory techniques, read-only disc read only memory (CD-ROM) (CD-ROM),
Digital versatile disc (DVD) or other optical storage, magnetic cassettes, tape magnetic disk storage or other magnetic storage devices
Or any other non-transmission medium, can be used for storage can be accessed by a computing device information.As defined in this article, it calculates
Machine readable medium does not include non-temporary computer readable media (transitory media), such as the data-signal and carrier wave of modulation.
It will be understood by those skilled in the art that embodiments herein can provide as method, system or computer program product.
Therefore, complete hardware embodiment, complete software embodiment or embodiment combining software and hardware aspects can be used in the application
Form.It is deposited moreover, the application can be used to can be used in the computer that one or more wherein includes computer usable program code
The shape for the computer program product implemented on storage media (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.)
Formula.
Claims (10)
1. a kind of method of servicing based on shops's order characterized by comprising
User is searched in shops's order of shops according to the characteristic information of the user of acquisition；
Target consumer position of the user carried according to shops's order in shops generates user and goes to the target consumer
The path of position；
The target consumer position is gone to according to the Route guiding user；
Shops's product of shops's order record is dispensed to the target consumer position；
According to the consumption of shops's order as a result, recommending and the matched supplement consumption policy of consumption result for user.
2. the method for servicing according to claim 1 based on shops's order, which is characterized in that described to be ordered according to the shops
Single consumption for user as a result, recommend and the matched supplement consumption policy of consumption result, comprising:
It detects shops's product of shops's order record and/or prestoring for the shops of customer consumption whether there is wine in product
Smart class product, and if it exists, according to shops's product and/or the alcohol type product prestored in product, analyze user's drink
Wine probability；
If user drinks, probability is greater than given threshold, judges whether user uses the mode of driving to go to shops, according to the side of driving
Formula is that the residence is gone in user's reservation based on network trip platform according to the home address in the geographical location of shops and user
In the generation of address, drives personnel；
If being to use based on network trip platform according to the home address in the geographical location of shops and user not using mode of driving
Reserve the riding vehicles for going to the home address in family.
3. the method for servicing according to claim 1 based on shops's order, which is characterized in that described to be ordered according to the shops
Single consumption for user as a result, recommend and the matched supplement consumption policy of consumption result, comprising:
The exercise data of user is obtained based on the terminal device that user carries；
According to the walking data for including in the exercise data, the run trace and paces characteristic information of user are generated；
The run trace and paces characteristic information are compared with the benchmark run trace of user and benchmark paces feature, and
Judge whether user drinks according to comparison result, if so, judge whether user goes to shops using the mode of driving, according to driving
Vehicle mode is described in user's reservation is gone to based on network trip platform according to the home address in the geographical location of shops and user
In the generation of home address, drives personnel；
If being to use based on network trip platform according to the home address in the geographical location of shops and user not using mode of driving
Reserve the riding vehicles for going to the home address in family.
4. the method for servicing according to claim 1 based on shops's order, which is characterized in that described to be ordered according to the shops
Single consumption for user as a result, recommend and the matched supplement consumption policy of consumption result, comprising:
The motion profile of user is determined according to the user's real-time position information detected；
The path of the target consumer position is gone to be compared with user the motion profile；
If comparison result is the departure behavior that the motion profile corresponds to user, judge whether user is gone to using the mode of driving
Shops goes on a journey platform based on network according to the home address in the geographical location of shops and user according to the mode of driving as user
Reservation goes to the generation of the home address to drive personnel；
If being to use based on network trip platform according to the home address in the geographical location of shops and user not using mode of driving
Reserve the riding vehicles for going to the home address in family.
5. the method for servicing according to claim 4 based on shops's order, which is characterized in that if described by the movement rail
Mark goes to the path of the target consumer position that the comparison result of sub-step is compared as the motion profile with user
And the departure behavior of non-corresponding user, then it performs the following operations:
Judge whether user is in except shops, if so, judge whether user goes to shops using the mode of driving, according to driving
Vehicle mode is described in user's reservation is gone to based on network trip platform according to the home address in the geographical location of shops and user
In the generation of home address, drives personnel；
If being to use based on network trip platform according to the home address in the geographical location of shops and user not using mode of driving
Reserve the riding vehicles for going to the home address in family.
6. the method for servicing according to claim 1 based on shops's order, which is characterized in that the characteristic information, including
It is at least one of following: the device identification for the mobile terminal that face characteristic information, user carry.
7. the method for servicing according to claim 6 based on shops's order, which is characterized in that if the characteristic information is behaved
Face characteristic information, then the characteristic information of the user according to acquisition searches user in shops's order of shops, comprising:
Intelligent service terminal based on shops's setting obtains the face characteristic information of user；
The corresponding user identifier of the face characteristic information is identified using face recognition algorithms；
Shops's order under the user identifier is searched in shops's order database.
8. the method for servicing according to claim 1 based on shops's order, which is characterized in that described based on shops's order
Method of servicing is realized based on the Intelligent service terminal that the shops is arranged, correspondingly, the feature of the user according to acquisition is believed
Breath searches user after shops's order step of shops executes, and the user carried according to shops's order is in shops
Interior target consumer position generates user and goes to before the path step execution of the target consumer position, performs the following operations:
User is inquired in the inventory information for prestoring product of shops；
Shops's order and the inventory information for prestoring product are shown on the Intelligent service terminal；
According to user's input for the consumption order for prestoring product, product delivery is prestored by what the consumption order was chosen
To the target consumer position.
9. a kind of service unit based on shops's order characterized by comprising
Shops's order searching unit, the characteristic information for the user according to acquisition search user in shops's order of shops；
Coordinates measurement unit, target consumer position of the user in shops for being carried according to shops's order generate and use
The path of the target consumer position is gone at family；
Route guiding unit, for going to the target consumer position according to the Route guiding user；
Shops's product delivery unit, for dispensing shops's product of shops's order record to the target consumer position；
Consumption policy matching unit is supplemented, for the consumption according to shops's order as a result, recommending and the consumption for user
As a result matched supplement consumption policy.
10. a kind of electronic equipment characterized by comprising
Memory and processor；
The memory is for storing computer executable instructions, and for executing, the computer is executable to be referred to the processor
It enables:
User is searched in shops's order of shops according to the characteristic information of the user of acquisition；
Target consumer position of the user carried according to shops's order in shops generates user and goes to the target consumer
The path of position；
The target consumer position is gone to according to the Route guiding user；
Shops's product of shops's order record is dispensed to the target consumer position；
According to the consumption of shops's order as a result, recommending and the matched supplement consumption policy of consumption result for user.
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| CN201811071782.2A CN109472616A (en) | 2018-09-14 | 2018-09-14 | Method of servicing and device based on shops's order |
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| CN201811071782.2A CN109472616A (en) | 2018-09-14 | 2018-09-14 | Method of servicing and device based on shops's order |
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| CN108197990A (en) * | 2017-12-29 | 2018-06-22 | 深圳正品创想科技有限公司 | A kind of commodity method for pushing, device and unmanned shop |
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| CN111046287B (en) * | 2019-12-12 | 2020-09-11 | 北京星选科技有限公司 | User production content pushing method and server |
| CN111240320A (en) * | 2019-12-31 | 2020-06-05 | 福建凯米网络科技有限公司 | Robot meal delivery method, device and medium for audio-visual place |
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