CN109461030A - A kind of O2O evaluation method and device based on block chain - Google Patents
A kind of O2O evaluation method and device based on block chain Download PDFInfo
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- CN109461030A CN109461030A CN201811315211.9A CN201811315211A CN109461030A CN 109461030 A CN109461030 A CN 109461030A CN 201811315211 A CN201811315211 A CN 201811315211A CN 109461030 A CN109461030 A CN 109461030A
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- G—PHYSICS
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Abstract
The present invention relates to intelligent business technical field, in particular to a kind of O2O evaluation method and device based on block chain.This method comprises: obtaining user to the evaluation details of order on line, the evaluation details is stored in order contract；Order contract address is obtained, and is saved into the set for having evaluated order of service provider contract；According to the evaluation details and Incentive contract, the reward points of the attendant of the order are obtained, and the reward points are saved into the address of the attendant of the order；Update the overall merit number and total satisfactory grade attribute of service provider contract.Evaluation information is stored in block chain by the present invention, solves that security risks caused by existing O2O platform, monopolization, flexibility are poor, and data easily distort incomplete disadvantage.
Description
Technical field
The present invention relates to that the present invention relates to intelligent business technical field, in particular to a kind of evaluation sides O2O based on block chain
Method and device.
Background technique
O2O is the commercial activity using information network technique as means, centered on Service Matching: i.e. (Online) is obtained on line
Flow is taken, it is the electronization of each link of traditional commerce activity that (Offline), which provides service, under line, and networking is information-based.
By O2O mode, the user after commodity, service and experience under line opens up the evaluation of goods and services
Show, provide on-line payment reservation consumption, this has not only widened the leeway of selection for consumers, can also be by line
The service of comparison selection most desirable, and the regional more suitable service enjoying businessman and providing according to consumer.Disappear
The person of expense is most for the selection of commodity under line or service dependent on evaluation of the user to goods and services after experience, existing O2O
In system, evaluation information is stored in the server of centralization, uniformly carries out information management by a certain platform.
But the server of centralization is easy to be tampered, and there are the risks of loss of data, it may modify to evaluation,
Accurately evaluation, which can not be obtained, so as to cause consumer makes correct selection.
Summary of the invention
Based on this, the present invention is directed to above-mentioned problem, provides a kind of O2O evaluation method and device based on block chain, institute
It is as follows to state technical solution:
A kind of O2O evaluation method based on block chain, which is characterized in that the described method includes:
User is obtained to the evaluation details of order on line, the evaluation details is stored in order contract；
Order contract address is obtained, and is saved into the set for having evaluated order of service provider contract；
According to the evaluation details and Incentive contract, the reward points of the attendant of the order are obtained, and by the reward
Integral is saved into the address of the attendant of the order；
Update the overall merit number and total satisfactory grade attribute of service provider contract.
The evaluation details includes: evaluation time, evaluation satisfaction grade, evaluation label, evaluation description or the instrument of evidence
At least one of.
The Incentive contract specifically includes: employee's type, staff attendance and obtaining the reward by evaluation details and accumulates
The algorithm divided.
A kind of O2O evaluating apparatus based on block chain, which is characterized in that specifically include:
Memory module is inputted, for obtaining user to the evaluation details of order on line, the evaluation details is stored in order and is closed
In about；
Relating module obtains order contract address, and saves into the set for having evaluated order of service provider contract；
Excitation module obtains the reward points of the attendant of the order according to the evaluation details and reward contract, and turns
It moves on in the address of the attendant of the order；And
Update module, for updating the overall merit number and total satisfactory grade attribute of service provider contract.
The embodiment of the invention also provides a kind of computer equipment, including memory and processor, deposited in the memory
Contain computer program, when the computer program is executed by the processor so that the processor perform claim require 1 to
The step of O2O evaluation method described in any one of 3 claims based on block chain.
Technical solution provided by the invention includes following the utility model has the advantages that the present invention is by the way that the evaluation information of user to be stored in
In order contract, and order contract address is saved into the set for having evaluated order of service provider contract, has used and be based on
The distributed electronic business platform of block chain, it is poor to solve security risks caused by existing O2O platform, monopolization, flexibility, number
According to easily distorting incomplete disadvantage；Meanwhile by increase Incentive contract, the integral of employee is combined with user's evaluation, thus
It solves employee inspiration estimation inaccuracy, needs the problem of spending extra cost.
It should be understood that above general description and following detailed description be only it is exemplary and explanatory, not
The disclosure can be limited.
Detailed description of the invention
The drawings herein are incorporated into the specification and forms part of this specification, and shows the implementation for meeting the disclosure
Example, and together with specification for explaining the principles of this disclosure.
Fig. 1 is a kind of flow chart for O2O evaluation method based on block chain that embodiment one provides.
Fig. 2 is a kind of structural schematic diagram for O2O evaluating apparatus based on block chain that embodiment two provides.
Fig. 3 is a kind of structural schematic diagram for O2O evaluating apparatus based on block chain that embodiment three provides.
Fig. 4 is a kind of structural schematic diagram for O2O evaluating apparatus based on block chain that example IV provides.
Fig. 5 is a kind of Incentive contract template that embodiment five provides.
Fig. 6 is that a kind of O2O based on block chain that embodiment six provides evaluates mechanism timing diagram.
Specific embodiment
In order to make the objectives, technical solutions, and advantages of the present invention clearer, with reference to the accompanying drawings and embodiments, right
The present invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, and
It is not used in the restriction present invention.
Term is explained:
Block chain: being substantially the database of a decentralization, is that a succession of use cryptography method generates associated number
According to block, the information that the whole network is traded in a period of time is contained in each data block, for verifying the validity and production of its information
Raw next block.A kind of technology of whole people's book keeping operation of block chain can be understood as a kind of distributed general ledger technology in other words.
Intelligent contract: a set of promise defined in digital form can execute the association of these promises including contract participant
View, can execute the computer program of agreement terms automatically, can be realized intelligent contract on block chain, intelligent contract not still by
What code was defined, and enforced by code, it is fully automated and can not intervene.May include: includes system contract,
Service provider contract, contract in business, employee's contract, order contract, Incentive contract etc..
Fig. 1 shows a kind of flow chart of the O2O evaluation method based on block chain provided in the embodiment of the present invention, is described in detail
It is as follows:
In step s101, user is obtained to the evaluation details of order on line, and the evaluation details is stored in order contract.
In embodiments of the present invention, user carries out on line the order according to the satisfaction of the service to the order
Evaluation, selects corresponding satisfaction rank, while the service of the order can also be described, uploads corresponding file,
Such as photo, unsatisfied situation can also be complained if it exists.After user submits evaluation details, which is saved in
In order contract, store into block chain.
In embodiments of the present invention, evaluation details may include evaluation time, evaluation satisfaction grade, evaluation label, comment
Valence description or at least one of the instrument of evidence, user client can be browser or multipad, can also be with
It is cell phone application etc., for showing the order data of user, and provides user interface.
In step s 102, it obtains order contract address, and saves to the order of having evaluated of service provider contract
In set.
In embodiments of the present invention, after user's evaluation, the address for having evaluated order contract is obtained, and by the ground
Location is saved in service provider contract and has evaluated in the set of order, is stored on block chain, by nexus come automatic running, and
All orders evaluated are formed into an intersection.
In step s 103, according to the evaluation details and Incentive contract, the reward of the attendant of the order is obtained
Integral, and the reward points are saved into the address of the attendant of the order.
In embodiments of the present invention, in employee inspiration system, the service institute done using Incentive contract and in conjunction with employee
Obtained evaluation calculates the reward points of employee, and the reward points is saved in the address of corresponding employee.
In embodiments of the present invention, Incentive contract may include employee's classification, staff attendance and be obtained by evaluation details
The algorithm of the reward points.Reward points are the evaluations by being serviced employee's classification score value, staff attendance score value, employee
Obtained by adduction according to the score value of Rule.
In step S104, the overall merit number and total satisfactory grade attribute of service provider contract are updated.
In an embodiment of the present invention, after order evaluation is submitted, new evaluation is produced to service provider, evaluation is thin
Section is combined with the evaluation done before this to same service provider, operation is summed up to overall merit number, to entirety
Satisfaction perform corresponding processing acquisition this evaluation after resulting total satisfactory grade, update service provider contract in general comment
Valence number and total satisfactory grade attribute.
Above-mentioned evaluation method by the way that the evaluation information of user is stored in order contract, by order contract address save to
In the set for having evaluated order of service provider contract, and update the overall merit number and total satisfactory grade category of service provider contract
Property, the contract is stored on block chain, by network node come automatic running, solves safety caused by existing O2O platform
Property risk, monopolization, flexibility are poor, and data easily distort incomplete disadvantage；Meanwhile by increasing Incentive contract, by the product of employee
Divide and combined with user's evaluation, to solve employee inspiration estimation inaccuracy, needs the problem of spending extra cost.
In an embodiment of the present invention, when the reward points and updated overall merit number and entirety that obtain employee are full
After meaning degree attribute, by reward points, overall merit number and total satisfactory grade attribute display to the page, the page refers to client
End page face, to clearly show that the evaluation and the integral situation of each employee of service provider, the customer that is more convenient for is to service provider and is
Its employee serviced selects, and employee is also clearer to know oneself integral situation with other employees, to play excitation
Employee improves the service quality of itself.
Fig. 2 shows a kind of structural representations of the O2O evaluating apparatus based on block chain provided in the embodiment of the present invention two
Figure, details are as follows:
It inputs memory module 210 and the evaluation details is stored in order for obtaining user to the evaluation details of order on line
In contract.
As a kind of embodiment of the invention, which can provide the interface that can input evaluation for user, use
Family evaluate on line to the order, selects corresponding satisfaction rank, together according to the satisfaction of the service to the order
When the service of the order can also be described, upload corresponding file, such as photo, if it exists unsatisfied situation
It can be complained.After user submits evaluation details, which is saved in order contract, is stored into block chain.
Relating module 220 obtains order contract address, and saves to the collection for having evaluated order of service provider contract
In conjunction.
It include to have evaluated order, serviced and ordering in all order contracts as a kind of embodiment of the invention
Single, non-Service Order has serviced and has not evaluated order, and after user evaluates order and saves to block chain, which is obtained
The address for having evaluated the order contract of order is taken, and is saved into the set for having evaluated order of service provider contract, it will
All order contract storages evaluated are into a set.
Excitation module 230 obtains the reward product of the attendant of the order according to the evaluation details and reward contract
Point, and be transferred in the address of attendant of the order.
As a kind of embodiment of the invention, the reward points of the acquisition of employee have excitation module unified calculation to realize, main
It will be according to employee's type, staff attendance and the order evaluation obtained of employee service in Incentive contract, wherein employee
Type and employee attendance determine employee basic integral, employee service order obtain opinion rating determine its bonus point item,
The more high bonus point Xiang Yue obtained of service satisfactory degree is more, if satisfaction is that dissatisfied or user is complained, carries out
Corresponding deduction of points, finally obtains the employee and integrates accordingly, and the integral is saved into the address of employee.
Update module 240, for updating the overall merit number and total satisfactory grade attribute of service provider contract.
As a kind of embodiment of the invention, after user submits its evaluation to service, the module will evaluate details with
The evaluation done before this to same service provider is combined, and is summed up operation to overall merit number, is expired to entirety
Meaning degree performs corresponding processing resulting total satisfactory grade after this evaluation of acquisition, updates the overall merit in service provider contract
Several and total satisfactory grade attribute.
Fig. 3 shows a kind of structural representation of the O2O evaluating apparatus based on block chain provided in the embodiment of the present invention three
Figure, details are as follows:
Excitation module 310 obtains the reward points of the attendant of the order according to the evaluation details and reward contract,
And it is transferred in the address of attendant of the order.
Display module 320, the reward points of the attendant for obtaining the order are integrated, and are shown to the page.
As a kind of embodiment of the invention, integrate display module, according to employee's reward points obtained, customer,
The reward points of the employee are shown in the used terminal of employee and service provider, to clearly show that the service feelings of employee
Condition, customer can be selected as the object of oneself service according to the integral situation of employee, and employee is recognized that the integral shape of oneself
Condition improves the service of oneself.
Fig. 4 shows a kind of structural representation of the O2O evaluating apparatus based on block chain provided in the embodiment of the present invention three
Figure, details are as follows:
Update module 410, for updating the overall merit number and total satisfactory grade attribute of service provider contract.
Overall merit display module 420 obtains the evaluation number and total satisfactory grade attribute of the service provider contract, by institute
Commentary valence number and total satisfactory grade attribute display are to the page.
As a kind of embodiment of the invention, overall merit display module is according to the overall merit number of service provider contract and whole
The two, is shown the top layer evaluated in the service provider by body satisfaction attribute, and customer enters the interface of the service provider
Its overall merit number and total satisfactory grade attribute are seen, to know that the customer quantity of the service provider and customer are satisfied with journey to it
Degree, decides whether to be further appreciated that.
Evaluate details display module 430, obtain user to the evaluation time of order, evaluation satisfaction grade, evaluation label,
Evaluation description and the instrument of evidence are shown to the page.
As a kind of embodiment of the invention, details display module is evaluated, mainly by the evaluation time to order, satisfaction
Grade, evaluation label, evaluation description and the relevant instrument of evidence are shown to terminal used by a user, in order to which customer recognizes
The actual conditions of all kinds of services of the service provider, such as the service provider in a dining room, the taste of the type of its vegetable, vegetable
Road, the environment in dining room, attitude of waiter etc., to make a choice.
As another embodiment of the invention, Fig. 5 shows the Incentive contract template of the offer of the embodiment of the present invention 5.In detail
It states as follows:
Evaluation details 510, employee's integral 520, employee welfare 530 are specifically included in Incentive contract template.According to evaluation details
And the satisfaction of different label details, corresponding integral is carried out to the corresponding attendant of each details and is increased or decreased,
For example the environment in dining room is evaluated in evaluation details, according to the satisfaction of evaluation, satisfied or more to correspondence
Cleanup crew carry out integral increase, satisfaction is when general and following, to the reduction that corresponding cleanup crew is integrated,
And final integral is stored into corresponding attendant address.In different integral levels, businessman is provided with different employees
Welfare, may include equity, bonus, tourism, preferential qualification, pay rise etc., the calculating of the integral level can be tied according to per time
It calculates, such as 1 week or January, when employee reaches a certain integral level when integrating clearing, employee can exchange and integrate with it
The corresponding welfare of grade.
The Incentive contract module appropriates corresponding integral according to these evaluations and is given to specific post by big data analysis
Attendant, while incentive action is played to employee.
It is further described below with a specific application example, Fig. 6 shows a kind of O2O evaluation machine based on block chain
Timing diagram processed.Details are as follows:
S1, when an order terminates (call a taxi arrive at the destination, end of having dinner, clean-keeping service terminate), consumer customer1
According to the satisfaction to order placement service, satisfaction evaluation details, order order1 are inputted, service provider is
ServiceOffering1 sends a transaction to block chain at this time, which calls the evaluation order method of order contract, will
The satisfaction evaluation of consumer entering is deposited into the property file of order order1.
S2, service provider call the bonusing method of Incentive contract, obtain corresponding reward points, and by bonus points according to
Treaty conditions are transferred to attendant.
S3, all order texts evaluated that the property file of order order1 is added to serviceOffering1
In part set, the overall merit number and whole satisfaction attribute of serviceOffering1 are obtained.
When S4, user browse serviceOffering1 overview, client sends the message for checking overall merit to block chain,
The overall merit number of serveceOffering1 and whole satisfaction attribute in intelligent contract are read, by different satisfactions
Number and complaint number are shown in the page.
When S5, user check the evaluation details of serviceOffering1, message is sent to block chain and is checked
The property file set of the evaluation details of serviceOffering1 shows all evaluation details of serviceOffering1
Show the page.
The embodiments described above only express several embodiments of the present invention, and the description thereof is more specific and detailed, but simultaneously
Limitations on the scope of the patent of the present invention therefore cannot be interpreted as.It should be pointed out that for those of ordinary skill in the art
For, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to guarantor of the invention
Protect range.Therefore, the scope of protection of the patent of the invention shall be subject to the appended claims.
Those skilled in the art after considering the specification and implementing the invention disclosed here, will readily occur to its of the disclosure
Its embodiment.This application is intended to cover any variations, uses, or adaptations of the disclosure, these modifications, purposes or
Person's adaptive change follows the general principles of this disclosure and including the undocumented common knowledge in the art of the disclosure
Or conventional techniques.The description and examples are only to be considered as illustrative, and the true scope and spirit of the disclosure are wanted by right
It asks and points out.
Although should be understood that various embodiments of the present invention flow chart in each step according to arrow instruction successively
It has been shown that, but these steps are not that the inevitable sequence according to arrow instruction successively executes.Unless expressly state otherwise herein,
There is no stringent sequences to limit for the execution of these steps, these steps can execute in other order.Moreover, each embodiment
In at least part step may include that perhaps these sub-steps of multiple stages or stage are not necessarily multiple sub-steps
Completion is executed in synchronization, but can be executed at different times, the execution in these sub-steps or stage sequence is not yet
Necessarily successively carry out, but can be at least part of the sub-step or stage of other steps or other steps in turn
Or it alternately executes.
Those of ordinary skill in the art will appreciate that realizing all or part of the process in above-described embodiment method, being can be with
Relevant hardware is instructed to complete by computer program, the program can be stored in a non-volatile computer and can be read
In storage medium, the program is when being executed, it may include such as the process of the embodiment of above-mentioned each method.Wherein, provided herein
Each embodiment used in any reference to memory, storage, database or other media, may each comprise non-volatile
And/or volatile memory.Nonvolatile memory may include that read-only memory (ROM), programming ROM (PROM), electricity can be compiled
Journey ROM(EPROM), electrically erasable ROM(EEPROM) or flash memory.Volatile memory may include random access memory
(RAM) or external cache.By way of illustration and not limitation, RAM is available in many forms, such as static state RAM
(SRAM), dynamic ram (DRAM), synchronous dram (SDRAM), double data rate sdram (DDRSDRAM), enhanced SDRAM
(ESDRAM), synchronization link (Synchlink) DRAM(SLDRAM), memory bus (Rambus) direct RAM(RDRAM), it is straight
Connect memory bus dynamic ram (DRDRAM) and memory bus dynamic ram (RDRAM) etc..
Each technical characteristic of embodiment described above can be combined arbitrarily, for simplicity of description, not to above-mentioned reality
It applies all possible combination of each technical characteristic in example to be all described, as long as however, the combination of these technical characteristics is not deposited
In contradiction, all should be considered as described in this specification.
Claims (10)
1. a kind of O2O evaluation method based on block chain, which is characterized in that the described method includes:
User is obtained to the evaluation details of order on line, the evaluation details is stored in order contract；
Order contract address is obtained, and is saved into the set for having evaluated order of service provider contract；
According to the evaluation details and Incentive contract, the reward points of the attendant of the order are obtained, and by the reward
Integral is saved into the address of the attendant of the order；
Update the overall merit number and total satisfactory grade attribute of service provider contract.
2. the O2O evaluation method according to claim 1 based on block chain, which is characterized in that order described in the acquisition
After the step of reward points of single attendant, further includes:
The reward points of the attendant of the order are shown to the page.
3. the O2O evaluation method according to claim 1 based on block chain, which is characterized in that in the more new demand servicing master
After the step of overall merit number and total satisfactory grade attribute of body contract, further includes:
By the evaluation number and total satisfactory grade attribute display to the page.
4. the O2O evaluation method according to claim 1 based on block chain, which is characterized in that the evaluation details includes:
At least one of evaluation time, evaluation satisfaction grade, evaluation label, evaluation description or instrument of evidence.
5. the O2O evaluation method according to claim 1 based on block chain, which is characterized in that the Incentive contract is specific
Include:
Employee's type, staff attendance and the algorithm that the reward points are obtained by evaluating details.
6. a kind of O2O evaluating apparatus based on block chain, which is characterized in that specifically include:
Memory module is inputted, for obtaining user to the evaluation details of order on line, the evaluation details is stored in order and is closed
In about；
Relating module obtains order contract address, and saves into the set for having evaluated order of service provider contract；
Excitation module obtains the reward points of the attendant of the order according to the evaluation details and reward contract, and turns
It moves on in the address of the attendant of the order；And
Update module, for updating the overall merit number and total satisfactory grade attribute of service provider contract.
7. the O2O evaluating apparatus according to claim 6 based on block chain, which is characterized in that described device further include:
Display module, the reward points of the attendant for obtaining the order are integrated, and are shown to the page.
8. the O2O evaluating apparatus according to claim 6 based on block chain, which is characterized in that described device further include:
Overall merit display module obtains the evaluation number and total satisfactory grade attribute of the service provider contract, by the evaluation
Number and total satisfactory grade attribute display are to the page.
9. the O2O evaluating apparatus according to claim 6 based on block chain, which is characterized in that described device further include:
Details display module is evaluated, user is obtained and the evaluation time of order, evaluation satisfaction grade, evaluation label, evaluation is retouched
It states and is shown to the page with the instrument of evidence.
10. a kind of computer equipment, which is characterized in that including memory and processor, be stored with computer in the memory
Program, when the computer program is executed by the processor, so that the processor perform claim requires any one of 1 to 3
The step of O2O evaluation method described in claim based on block chain.
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