CN109451434A - A kind of data processing method and system - Google Patents
A kind of data processing method and system Download PDFInfo
- Publication number
- CN109451434A CN109451434A CN201811481872.9A CN201811481872A CN109451434A CN 109451434 A CN109451434 A CN 109451434A CN 201811481872 A CN201811481872 A CN 201811481872A CN 109451434 A CN109451434 A CN 109451434A
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- China
- Prior art keywords
- target position
- target
- operation personnel
- audio
- target operation
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/021—Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V20/00—Scenes; Scene-specific elements
- G06V20/50—Context or environment of the image
- G06V20/52—Surveillance or monitoring of activities, e.g. for recognising suspicious objects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/18—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
Abstract
The embodiment of the invention discloses a kind of data processing method and systems, this method comprises: whether the current location for judging target operation personnel is one at least one target position;If it is one at least one target position, the corresponding target position in the current location is determined;According to target position and audio-frequency information corresponding relationship, the audio frequency apparatus carried to the target operation personnel exports corresponding first audio-frequency information in the target position, through the above way, advantageously reduce action probability not in place, and be conducive to that any target operation personnel is made to provide the probability of unified service content or unified inspection content in same target position, to be conducive to improve the job standardization of target operation personnel.
Description
Technical field
The present invention relates to field of computer technology, and in particular to a kind of data processing method and system.
Background technique
For certain scenes, such as the safety patrol inspection of office block, the safety patrol inspection of public place and offer counseling services
Mobile service point is needed largely manually to complete work requirements, for some staff, be needed suitable according to inspection
Sequence or the sequence of service point successively carry out inspection or provide service, and in inspection or service process, different inspection points or
There is also differences for the content that service point needs to do, to there is a situation where that action is not in place, for example, a certain inspection point exists
The case where missing inspection, alternatively, a certain service point does not provide a full set of service.
By taking the safety patrol inspection of office block as an example, when staff's inspection to fire prevention tools area when, need to check fire prevention
Whether tool complete and the contents such as filler tools table, but during manual work, due to the anti-firer for needing to check
The type of tool is more, it is thus possible to there are problems that missing inspection is a certain or certain fire prevention tools.
In conclusion conventionally, as inspection or service are in inspection or to provide service by manually providing
There is a situation where that action is not in place in the process.
Summary of the invention
The embodiment of the present invention is designed to provide a kind of data processing method and system, exists in the prior art to solve
There is a problem of that action is not in place during inspection or offer service.
To achieve the above object, the embodiment of the present invention provides a kind of data processing method, comprising:
Whether the current location for judging target operation personnel is one at least one target position;
If it is one at least one target position, the corresponding target position in the current location is determined;
According to target position and audio-frequency information corresponding relationship, the audio frequency apparatus output that Xiang Suoshu target operation personnel carry should
Corresponding first audio-frequency information in target position.
Optionally, whether the current location for judging target operation personnel is one at least one target position packet
It includes:
Obtain the coverage area of each target position;
Judge whether the current location is located in the coverage area of target position;
If be located in the coverage area of target position, it is determined that the current location is at least one described target position
In one.
Optionally, the method also includes:
The video capture device of the target operation personnel carrying is obtained in the collected video data in the target position;
The video data is analyzed, judges to reach default with the presence or absence of with pre-set image in the video data
Image with degree;
If it does, exporting the information for indicating work quality qualification.
Optionally, the method also includes:
Obtain collected second audio-frequency information of the audio frequency apparatus;
Second audio-frequency information is analyzed, is judged in second audio-frequency information with the presence or absence of in default word library
At least one word;
If it does not exist, then exporting the information for indicating service quality qualification.
Optionally, the method also includes:
By the path of the target operation personnel, judge whether the target operation personnel have passed through all target positions
It sets;
If have passed through all target positions, output is used to indicate the information for completing job requirement.
To achieve the above object, the embodiment of the present invention provides a kind of data processing system, comprising:
Judging unit, for judge target operation personnel current location whether be at least one target position one
It is a;
Determination unit, for determining the corresponding mesh in the current location if it is one at least one target position
Cursor position;
Output unit, for what is carried according to target position and audio-frequency information corresponding relationship, Xiang Suoshu target operation personnel
Audio frequency apparatus exports corresponding first audio-frequency information in the target position.
Optionally, the judging unit is for judging whether the current location of target operation personnel is at least one target position
When one in setting, it is used for:
Obtain the coverage area of each target position;
Judge whether the current location is located in the coverage area of target position;
If be located in the coverage area of target position, it is determined that the current location is at least one described target position
In one.
Optionally, the system also includes:
First acquisition unit is adopted for obtaining the video capture device that the target operation personnel carry in the target position
The video data collected;
The judging unit is also used to analyze the video data, judges to whether there is in the video data
Reach the image of preset matching degree with pre-set image;
The output unit is also used to if it does, exporting the information for indicating work quality qualification.
Optionally, the system also includes:
Second acquisition unit, for obtaining collected second audio-frequency information of the audio frequency apparatus;
The judging unit is also used to analyze second audio-frequency information, judge in second audio-frequency information
With the presence or absence of at least one word in default word library;
The output unit is also used to if it does not exist, then exporting the information for indicating service quality qualification.
Optionally,
The judging unit is also used to the path by the target operation personnel, judges that the target operation personnel are
It is no to have passed through all target positions;
The output unit, if being also used to have passed through all target positions, output, which is used to indicate, completes job requirement
Information.
The embodiment of the present invention has the advantages that
In embodiments of the present invention, when the current location of target operation personnel is a target position, to target operation
The audio frequency apparatus that personnel carry exports corresponding first audio-frequency information in the target position, which can be to need target work
The action for making personnel's execution, by taking tools area is prevented fires in inspection as an example, when target operation personnel inspection to fire prevention tools area
When, the audio frequency apparatus output that can be carried to target operation personnel is for indicating the first audio letter of which fire prevention tool of inspection
The contents such as points for attention when breath and inspection, so that target operation personnel can carry out according to the content of the first audio-frequency information
The inspection of the target position, by taking the mobile service point for providing counseling services as an example, as target operation personnel service to a certain service
When region, the audio frequency apparatus output that can be carried to target operation personnel provides the first sound of which service content for indicating
Frequency information, and the contents such as the place needed to pay attention to when service are provided, so that target operation personnel are according to the first audio-frequency information
Content catering service, by the above-mentioned means, target operation personnel at target position, can provide the mesh to target operation personnel
Cursor position needs the action done, to advantageously reduce action probability not in place, and is conducive to make any mesh
Mark staff provides the probability of unified service content or unified inspection content in same target position, to be conducive to improve
The job standardization of target operation personnel.
Detailed description of the invention
Fig. 1 is a kind of flow diagram for data processing method that the embodiment of the present invention 1 provides;
Fig. 2 is a kind of flow diagram for data processing method that the embodiment of the present invention 2 provides;
Fig. 3 is a kind of flow diagram for data processing method that the embodiment of the present invention 3 provides;
Fig. 4 is a kind of flow diagram for data processing method that the embodiment of the present invention 4 provides;
Fig. 5 is a kind of flow diagram for data processing method that the embodiment of the present invention 5 provides;
Fig. 6 is a kind of structural schematic diagram for data processing system that the embodiment of the present invention 6 provides;
Fig. 7 is the structural schematic diagram for another data processing system that the embodiment of the present invention 6 provides;
Fig. 8 is the structural schematic diagram for another data processing system that the embodiment of the present invention 6 provides;
Fig. 9 is the structural schematic diagram for another data processing system that the embodiment of the present invention 6 provides.
Specific embodiment
Embodiments of the present invention are illustrated by particular specific embodiment below, those skilled in the art can be by this explanation
Content disclosed by book is understood other advantages and efficacy of the present invention easily.
Embodiment 1
Fig. 1 is a kind of flow diagram for data processing method that the embodiment of the present invention 1 provides, as shown in Figure 1, this method
The following steps are included:
101, whether the current location for judging target operation personnel is one at least one target position.
Specifically, can judge multiple staff in the same time, wherein each staff can make
For target operation personnel, for example, the staff is target operation when the current location to a certain staff judges
Personnel can be judged that is, in the embodiment of the present invention by the current location at least one target operation personnel.
The current location of target operation personnel can be the equipment of target operation personnel carrying after positioning, and will determine
Position to current location be sent to data processing system, or can there is data processing system to carry target operation personnel
Equipment carries out positioning in real time and determines to obtain, and when current location is one at least one target position, indicates target work
Make personnel currently on a target position, 102 is thened follow the steps, if current location is not at least one target position
At one, indicate that target operation personnel currently not on any one target position, then terminate process.
It should be noted that the specific acquisition pattern about current location can be set according to actual needs, herein
It is not specifically limited.
It should be noted that judge current location whether one specific judgment mode at least one target position and
Standard can be set according to actual needs, be not specifically limited herein.
102, if it is one at least one target position, the corresponding target position in the current location is determined.
103, according to target position and audio-frequency information corresponding relationship, the audio frequency apparatus that Xiang Suoshu target operation personnel carry is defeated
Corresponding first audio-frequency information in the target position out.
Specifically, determining that present position is (current due to having different actions on different target positions
The target position at place) after, corresponding first audio-frequency information in the target position can be sent to target operation personnel carrying
Audio frequency apparatus, so that audio frequency apparatus exports first audio-frequency information, the content of first audio-frequency information can be the target position
Action and/or points for attention etc., which work should be done on the target position in order to provide target operation personnel.
In embodiments of the present invention, when the current location of target operation personnel is a target position, to target operation
The audio frequency apparatus that personnel carry exports corresponding first audio-frequency information in the target position, which can be to need target work
The action for making personnel's execution, by taking tools area is prevented fires in inspection as an example, when target operation personnel inspection to fire prevention tools area
When, the audio frequency apparatus output that can be carried to target operation personnel is for indicating the first audio letter of which fire prevention tool of inspection
The contents such as points for attention when breath and inspection, so that target operation personnel can carry out according to the content of the first audio-frequency information
The inspection of the target position, by taking the mobile service point for providing counseling services as an example, as target operation personnel service to a certain service
When region, the audio frequency apparatus output that can be carried to target operation personnel provides the first sound of which service content for indicating
Frequency information, and the contents such as the place needed to pay attention to when service are provided, so that target operation personnel are according to the first audio-frequency information
Content catering service, by the above-mentioned means, target operation personnel at target position, can provide the mesh to target operation personnel
Cursor position needs the action done, to advantageously reduce action probability not in place, and is conducive to make any mesh
Mark staff provides the probability of unified service content or unified inspection content in same target position, to be conducive to improve
The job standardization of target operation personnel.
Embodiment 2
Fig. 2 is a kind of flow diagram for data processing method that the embodiment of the present invention 2 provides, as shown in Fig. 2, executing
When step 101, it can be realized by step once:
201, the coverage area of each target position is obtained.
202, judge whether the current location is located in the coverage area of target position.
If 203, in the coverage area of target position, it is determined that the current location is at least one described target
One in position.
Specifically, presetting the coverage area of each target position, it is located at certain in the current location of target operation personnel
When in the coverage area of one target position, then it is assumed that target operation personnel are located on the target position, and indicate the target
The corresponding action in the target position can be implemented in staff, behind the current location for determining target operation personnel, really
Whether the staff that sets the goal currently is located in the coverage area of target position, if be located in the coverage area of target position,
It then indicates that target operation personnel are located on a certain target position, then can determine the covering for being particularly located at which target position
In range, specific target position may thereby determine that out, in order to provide corresponding first audio-frequency information.
Embodiment 3
Fig. 3 is a kind of flow diagram for data processing method that the embodiment of the present invention 3 provides, as shown in figure 3, this method
It is further comprising the steps of:
301, the video capture device of the target operation personnel carrying is obtained in the collected video counts in the target position
According to.
302, the video data is analyzed, judging, which whether there is in the video data, reaches pre- with pre-set image
If the image of matching degree.
303, if it does, exporting the information for indicating work quality qualification.
Specifically, after target operation personnel reach a certain target position, in order to determine whether target operation personnel press
It works according to the suggestion content of the first audio-frequency information, and determines whether the work of target operation personnel is qualified, needs to obtain
The video capture device for taking target operation personnel to carry is in the collected video data in the target position, then by video counts
According to being analyzed, judge there is the image for reaching preset matching degree with pre-set image whether video data, if it is present indicating
The work of target operation personnel is qualified, if it does not exist, then indicating that the work of target operation personnel is unqualified, through the above way
The workload for advantageously reducing manual review is conducive to improve working efficiency.
It should be noted that setting when the specific value about preset matching degree can carry out according to actual needs, herein
It is not specifically limited.
Embodiment 4
Fig. 4 is a kind of flow diagram for data processing method that the embodiment of the present invention 4 provides, as shown in figure 4, this method
It is further comprising the steps of:
401, collected second audio-frequency information of audio frequency apparatus is obtained.
402, second audio-frequency information is analyzed, is judged in second audio-frequency information with the presence or absence of default word
At least one word in library.
403, if it does not exist, then exporting the information for indicating service quality qualification.
Specifically, in order to determine whether target operation personnel provide customer satisfaction system service on target position, with
And judge whether target operation personnel have used appropriate vocabulary, preset lexicon, include in the lexicon it is all can
The inappropriate vocabulary that can occur, it is right after obtaining collected second audio-frequency information of audio frequency apparatus that target operation personnel carry
Second audio-frequency information is analyzed, judge vocabulary in the second audio-frequency information whether there is also in preset word library, such as
Fruit occurs, then illustrates that target operation personnel have used inappropriate vocabulary, indicates that target operation personnel may be to user
Satisfied service is provided, if do not occurred, illustrates that inappropriate vocabulary is not used in target operation personnel, indicates target operation people
The probability that member provides the user with satisfactory service is larger, and when inappropriate vocabulary is not used in target operation personnel, output is used for table
The information for showing service quality qualification is conducive to the quality for improving target operation personnel offer service, and have by the above method
Difficulty and workload when conducive to reduction manual review.
Embodiment 5
Fig. 5 is a kind of flow diagram for data processing method that the embodiment of the present invention 5 provides, such as
Shown in Fig. 5, this method is further comprising the steps of:
501, by the path of the target operation personnel, judge whether the target operation personnel have passed through all targets
Position.
If 502, have passed through all target positions, output is used to indicate the information for completing job requirement.
Specifically, judging target to determine whether target operation personnel provide service on all target positions
Whether staff have passed through all target positions, need to obtain the path of target operation personnel, by the path, judge target
Whether staff have passed through all target positions, i.e., whether the path includes all target positions, if having passed through all
Target position, then illustrate target operation personnel guarantor amount completes action, i.e. target operation personnel complete job requirement,
And relevant information is exported, by the above method, be conducive to the job requirement completeness for improving target operation personnel, and advantageous
Workload when reducing manual review.
Embodiment 6
Fig. 6 is a kind of structural schematic diagram for data processing system that the embodiment of the present invention 6 provides, as shown in fig. 6, the system
Include:
Judging unit 61, for judge target operation personnel current location whether be at least one target position one
It is a;
Determination unit 62, for determining that the current location is corresponding if it is one at least one target position
Target position;
Output unit 63, for according to target position and audio-frequency information corresponding relationship, Xiang Suoshu target operation personnel to be carried
Audio frequency apparatus export corresponding first audio-frequency information in the target position.
In a feasible embodiment, the judging unit 61 is used to judge that the current location of target operation personnel to be
It is no for one at least one target position when, be used for:
Obtain the coverage area of each target position;
Judge whether the current location is located in the coverage area of target position;
If be located in the coverage area of target position, it is determined that the current location is at least one described target position
In one.
In a feasible embodiment, Fig. 7 is the knot for another data processing system that the embodiment of the present invention 6 provides
Structure schematic diagram, as shown in fig. 7, the system also includes:
First acquisition unit 64, for obtaining the video capture device of the target operation personnel carrying in the target position
Collected video data;
The judging unit 62 is also used to analyze the video data, judges whether deposit in the video data
In the image for reaching preset matching degree with pre-set image;
The output unit 63 is also used to if it does, exporting the information for indicating work quality qualification.
In a feasible embodiment, Fig. 8 is the knot for another data processing system that the embodiment of the present invention 6 provides
Structure schematic diagram, as shown in figure 8, the system also includes:
Second acquisition unit 65, for obtaining collected second audio-frequency information of the audio frequency apparatus;
The judging unit 62 is also used to analyze second audio-frequency information, judges second audio-frequency information
In with the presence or absence of at least one word in default word library;
The output unit 63 is also used to if it does not, exporting the information for indicating service quality qualification.
In a feasible embodiment, Fig. 9 is the knot for another data processing system that the embodiment of the present invention 6 provides
Structure schematic diagram, as shown in figure 9, the judging unit 61, is also used to judge the mesh by the path of the target operation personnel
Whether mark staff have passed through all target positions;
The output unit 63, if being also used to have passed through all target positions, output is used to indicate completion work and wants
The information asked.
It should be noted that can refer to embodiment one and embodiment five about being discussed in detail for data processing system, herein
No longer it is described in detail.
In embodiments of the present invention, when the current location of target operation personnel is a target position, to target operation
The audio frequency apparatus that personnel carry exports corresponding first audio-frequency information in the target position, which can be to need target work
The action for making personnel's execution, by taking tools area is prevented fires in inspection as an example, when target operation personnel inspection to fire prevention tools area
When, the audio frequency apparatus output that can be carried to target operation personnel is for indicating the first audio letter of which fire prevention tool of inspection
The contents such as points for attention when breath and inspection, so that target operation personnel can carry out according to the content of the first audio-frequency information
The inspection of the target position, by taking the mobile service point for providing counseling services as an example, as target operation personnel service to a certain service
When region, the audio frequency apparatus output that can be carried to target operation personnel provides the first sound of which service content for indicating
Frequency information, and the contents such as the place needed to pay attention to when service are provided, so that target operation personnel are according to the first audio-frequency information
Content catering service, by the above-mentioned means, target operation personnel at target position, can provide the mesh to target operation personnel
Cursor position needs the action done, to advantageously reduce action probability not in place, and is conducive to make any mesh
Mark staff provides the probability of unified service content or unified inspection content in same target position, to be conducive to improve
The job standardization of target operation personnel.
Although above having used general explanation and specific embodiment, the present invention is described in detail, at this
On the basis of invention, it can be made some modifications or improvements, this will be apparent to those skilled in the art.Therefore,
These modifications or improvements without departing from theon the basis of the spirit of the present invention are fallen within the scope of the claimed invention.
Claims (10)
1. a kind of data processing method characterized by comprising
Whether the current location for judging target operation personnel is one at least one target position;
If it is one at least one target position, the corresponding target position in the current location is determined;
According to target position and audio-frequency information corresponding relationship, the audio frequency apparatus that Xiang Suoshu target operation personnel carry exports the target
Corresponding first audio-frequency information in position.
2. the method as described in claim 1, which is characterized in that the current location for judging target operation personnel whether be to
One in a few target position includes:
Obtain the coverage area of each target position;
Judge whether the current location is located in the coverage area of target position;
If be located in the coverage area of target position, it is determined that the current location is at least one described target position
One.
3. the method as described in claim 1, which is characterized in that the method also includes:
The video capture device of the target operation personnel carrying is obtained in the collected video data in the target position;
The video data is analyzed, judging, which whether there is in the video data, reaches preset matching degree with pre-set image
Image;
If it does, exporting the information for indicating work quality qualification.
4. the method as described in claim 1, which is characterized in that the method also includes:
Obtain collected second audio-frequency information of the audio frequency apparatus;
Second audio-frequency information is analyzed, judges to whether there is in second audio-frequency information in default word library extremely
A few word;
If it does not exist, then exporting the information for indicating service quality qualification.
5. the method as described in claim 1, which is characterized in that the method also includes:
By the path of the target operation personnel, judge whether the target operation personnel have passed through all target positions;
If have passed through all target positions, output is used to indicate the information for completing job requirement.
6. a kind of data processing system characterized by comprising
Judging unit, for judging whether the current location of target operation personnel is one at least one target position;
Determination unit, for determining the corresponding target position in the current location if it is one at least one target position
It sets;
Output unit, the audio for being carried according to target position and audio-frequency information corresponding relationship, Xiang Suoshu target operation personnel
Equipment exports corresponding first audio-frequency information in the target position.
7. system as claimed in claim 6, which is characterized in that the judging unit is for judging that target operation personnel's is current
When whether position is one at least one target position, it is used for:
Obtain the coverage area of each target position;
Judge whether the current location is located in the coverage area of target position;
If be located in the coverage area of target position, it is determined that the current location is at least one described target position
One.
8. system as claimed in claim 6, which is characterized in that the system also includes:
First acquisition unit is collected for obtaining the video capture device that the target operation personnel carry in the target position
Video data;
The judging unit is also used to analyze the video data, judge in the video data with the presence or absence of with it is pre-
If image reaches the image of preset matching degree;
The output unit is also used to if it does, exporting the information for indicating work quality qualification.
9. system as claimed in claim 6, which is characterized in that the system also includes:
Second acquisition unit, for obtaining collected second audio-frequency information of the audio frequency apparatus;
The judging unit is also used to analyze second audio-frequency information, judge in second audio-frequency information whether
There are at least one words in default word library;
The output unit is also used to if it does not exist, then exporting the information for indicating service quality qualification.
10. system as claimed in claim 6, which is characterized in that
The judging unit is also used to the path by the target operation personnel, judges whether the target operation personnel pass through
All target positions are crossed;
The output unit, if being also used to have passed through all target positions, output is used to indicate the information for completing job requirement.
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WO2010105186A1 (en) * | 2009-03-13 | 2010-09-16 | Qualcomm Incorporated | Human assisted techniques for providing local maps and location-specific annotated data |
CN103561182A (en) * | 2013-11-13 | 2014-02-05 | 潍坊菱业电梯空调有限公司 | Elevator maintenance monitoring method and system based on call center and positioning services |
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