CN109408374A - Application exception is remotely located method, system, computer equipment and medium - Google Patents

Application exception is remotely located method, system, computer equipment and medium Download PDF

Info

Publication number
CN109408374A
CN109408374A CN201811123899.0A CN201811123899A CN109408374A CN 109408374 A CN109408374 A CN 109408374A CN 201811123899 A CN201811123899 A CN 201811123899A CN 109408374 A CN109408374 A CN 109408374A
Authority
CN
China
Prior art keywords
terminal
application program
application
page
remote assistance
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201811123899.0A
Other languages
Chinese (zh)
Inventor
肖伟平
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Ping An Puhui Enterprise Management Co Ltd
Original Assignee
Ping An Puhui Enterprise Management Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ping An Puhui Enterprise Management Co Ltd filed Critical Ping An Puhui Enterprise Management Co Ltd
Priority to CN201811123899.0A priority Critical patent/CN109408374A/en
Publication of CN109408374A publication Critical patent/CN109408374A/en
Pending legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/36Preventing errors by testing or debugging software
    • G06F11/3668Software testing
    • G06F11/3672Test management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/36Preventing errors by testing or debugging software
    • G06F11/3664Environments for testing or debugging software

Abstract

This application involves a kind of, and the application exception based on basic O&M is remotely located method, system, computer equipment and medium.The remote assistance of application program is requested the described method includes: being sent to first terminal;Receive the authorized application page that the first terminal is returned according to remote assistance request;The authorized application page includes Synchronous option;Obtain the selected operation in the authorized application page;When selecting the Synchronous option, calls first assembly to carry out screen recording based on the page operation process of the application program to user, recorded information is synchronized to the first terminal, first terminal is made to carry out abnormal positioning according to the recorded information.Application exception can be improved using this method and be remotely located efficiency.

Description

Application exception is remotely located method, system, computer equipment and medium
Technical field
This application involves field of computer technology, more particularly to a kind of application exception be remotely located method, system, Computer equipment and medium.
Background technique
With the development of computer technology, terminal device is used widely, the application program being mounted in terminal device Type is also more and more abundant.The process of user's application program in using terminal equipment, application program is it is possible that some different Often, for example, interface display blank screen, application program compulsory withdrawal etc..In order to preferably use application program, user can carry out different Often feedback.However, user needs for application exception to be reflected to contact staff in traditional approach, then will be abnormal by contact staff It reports to developer, occurs these abnormal concrete reasons when finding out application program operation by developer, i.e., to using journey Sequence carries out abnormal positioning.But developer is generally difficult to carry out abnormal accurate positionin according to once reporting for contact staff, needs It gets in touch again with user, non-conformance description is repeated by user, so that abnormal location efficiency substantially reduces.
Summary of the invention
Based on this, it is necessary to which abnormal in view of the above technology, providing one kind can be improved application exception long range positioning effect The application exception of rate is remotely located method, system, computer equipment and medium.
A kind of application exception long range positioning method, which comprises send to first terminal to application program Remote assistance request;Receive the authorized application page that the first terminal is returned according to remote assistance request;The authorization Application page face includes Synchronous option;Obtain the selected operation in the authorized application page;When selecting the Synchronous When option, calls first assembly to carry out screen recording based on the page operation process of the application program to user, believe recording Breath is synchronized to the first terminal, and first terminal is made to carry out abnormal positioning according to the recorded information.
Described send to first terminal requests the remote assistance of application program in one of the embodiments, comprising: to Server, which is sent, requests the remote assistance of application program;It is forwarded to the server by remote assistance request preset Multiple first terminals, and detect and respond the remote assistance request with the presence or absence of first terminal within a preset time;If so, receiving The remote connection request of the first terminal establishes connection based on the remote connection request and the first terminal, to connection First terminal send the remote assistance of application program requested;Otherwise, the screen recording request that the server returns is received, When getting the Authorized operation to screen recording request, the first assembly is called to be based on the application program to user Page operation process carry out screen recording, recorded information is sent to the server and is stored.
The authorized application page further includes remote control option in one of the embodiments,;The method also includes: When selecting the remote control option, the second component is called to show window synchronization where the application program described first Terminal makes first terminal carry out abnormal positioning by manipulating to the application program remote.
It is described when selected Synchronous option in one of the embodiments, call first assembly to be based on institute to user The page operation process for stating application program carries out screen recording, comprising: when selecting the Synchronous option, shows and records model Enclose the configuration page;Obtain the screen recording range information in the recording range configuration page configuration;Call the first assembly Screen recording is carried out based on the screen recording range information.
A kind of application exception is remotely located method, which comprises receive that second terminal sends to applying journey The remote assistance of sequence is requested;It is requested to return to the authorized application page to the second terminal according to the remote assistance, makes described the Two terminals call first assembly to user when getting to the selected operation of Synchronous option in the authorized application page Page operation process based on the application program carries out screen recording;Receive the recorded information that the second terminal returns;Root According to the recorded information, abnormal positioning is carried out to the application program.
The remote assistance request includes version information and its place of the application program in one of the embodiments, The type and operation system information of terminal;It is described that the abnormal positioning of application program progress is wrapped according to the recorded information It includes: according to the type and operation system information of terminal where the application program, disposing corresponding test machine;According to the application The version information of program installs corresponding application program on the test machine;According to the recorded information, by the survey Application program on test-run a machine carries out map operation and realizes compatible sexual abnormality positioning.
It is described according to the recorded information in one of the embodiments, abnormal positioning, packet are carried out to the application program It includes: obtaining the execution code of the application program, the execution code is split as multiple code blocks;Obtain abnormal positioning table; The exception positioning table has recorded multiple target characters and the associated code description lack of standardization of each target character and property It can description;Multiple code blocks are scanned respectively according to the abnormal positioning table, target character is extracted in code block, according to The associated code description lack of standardization of target character judges whether the code block standardizes;If it is not, being based on the target character Associated performance description carries out performance indicia to respective code block;According to the recorded information, the property of the application program is determined It can be abnormal;According to the abnormal performance and the performance indicia executed in code, in the execution code described in positioning The corresponding code position of abnormal performance.
A kind of application exception long-range positioning system (Loran), described device include: the system comprises: first terminal is used for It receives the remote assistance to application program that second terminal is sent to request, be requested according to the remote assistance to the second terminal Return to the authorized application page;The second terminal, for getting to Synchronous option in the authorized application page When selected operation, first assembly is called to carry out screen recording based on the page operation process of the application program to user, and will Recorded information is back to the second terminal;The second terminal is also used to according to the recorded information, to the application program Carry out abnormal positioning.
A kind of computer equipment, including memory and processor, the memory are stored with computer program, the processing Device realizes the application exception long range positioning side provided in any one embodiment of the application when executing the computer program The step of method.
A kind of computer readable storage medium, is stored thereon with computer program, and the computer program is held by processor The step of application exception provided in any one embodiment of the application is remotely located method is realized when row.
Above-mentioned application exception is remotely located method, system, computer equipment and medium, and second terminal at any time can be to First terminal, which is sent, requests the remote assistance of application program;It is requested according to the remote assistance, first terminal can be to second Terminal returns to the authorized application page;Selected operation according to user to different options in the authorized application page, can use Different abnormal positioning strategies;When selecting the Synchronous option, abnormal positioning strategy, which can be, calls first assembly pair User carries out screen recording based on the page operation process of the application program, and recorded information is synchronized to the first terminal, First terminal is set to carry out abnormal positioning according to the recorded information.Since user only need to be in the second terminal of oneself to using journey Sequence, which carries out operation, to be in real time presented in application exception in face of developer, eliminate user and non-conformance description is repeated It is cumbersome, also improve developer carry out positioning problems efficiency and accuracy rate.
Detailed description of the invention
Fig. 1 is the application scenario diagram that application exception is remotely located method in one embodiment;
Fig. 2 is the flow diagram that application exception is remotely located method in one embodiment;
Fig. 3 is the flow diagram that application exception is remotely located method in another embodiment;
Fig. 4 is the structural block diagram of application exception long-range positioning system (Loran) in one embodiment;
Fig. 5 is the structural block diagram of application exception long-range positioning system (Loran) in another embodiment;
Fig. 6 is the internal structure chart of computer equipment in one embodiment.
Specific embodiment
It is with reference to the accompanying drawings and embodiments, right in order to which the objects, technical solutions and advantages of the application are more clearly understood The application is further elaborated.It should be appreciated that specific embodiment described herein is only used to explain the application, not For limiting the application.
Application exception provided by the present application is remotely located method, can be applied in application environment as shown in Figure 1. Wherein, first terminal 102 is communicated with server 104 by network.Second terminal 106 and server 104 by network into Row communication.Wherein, first terminal 102 and second terminal 104 can be, but not limited to be various personal computers, notebook electricity respectively Brain, smart phone, tablet computer and portable wearable device.Server 104 can be either multiple with independent server The server cluster of server composition is realized.First terminal 102 can be the terminal that the developer of application program uses.The Two terminals 106 can be the terminal that the user of application program uses.Second terminal 106 is equipped with application program.In application program It is integrated with first assembly in advance.When user find application program deposit when abnormal, can be based on the application journey in second terminal 106 Sequence sends to server 104 and requests the remote assistance of application program.Remote assistance request is forwarded to preset by server 104 Multiple first terminals 102, and detect and respond remote assistance request with the presence or absence of first terminal 102 within a preset time.If default Time memory responds remote assistance request in first terminal 102, and the first terminal 102 for responding remote assistance request at first can be to the Two terminals 106 send remote connection request.Second terminal 106 is based on remote connection request and first terminal 102 establishes connection, to The first terminal 102 of connection, which is sent, requests the remote assistance of application program.First terminal 102 requests to return according to remote assistance The authorized application page.The authorized application page includes Synchronous option and remote control option.User can be in the application The authorized application page of displaying selects multiple options.When user selectes Synchronous option, second terminal 106 is called First assembly carries out screen recording based on the page operation process of application program to user in application program, and recorded information is synchronous To first terminal 102, developer is allow to carry out abnormal positioning to application program according to recorded information in first terminal 102. Above-mentioned application exception is remotely located process, and user need to only operate application program in the second terminal of oneself Application exception is presented in face of developer in real time, user is eliminated and the cumbersome of non-conformance description is repeated, also improve Developer carries out the efficiency and accuracy rate of positioning problems.
In one embodiment, as shown in Fig. 2, providing a kind of application exception long range positioning method, in this way Applied to being illustrated for the second terminal in Fig. 1, comprising the following steps:
Step 202, it is sent to first terminal and the remote assistance of application program is requested.
User second terminal use application program process, when application program is abnormal, can by application program to The corresponding first terminal of preset one or more developer sends remote assistance request.In another embodiment, user Application program is based in second terminal and sends remote assistance request to server, and remote assistance request is forwarded to finger by server Fixed first terminal.
In one embodiment, it is sent to first terminal and the remote assistance of application program is requested, comprising: sent out to server Send the remote assistance request to application program;Make server that remote assistance request is forwarded to preset multiple first terminals, and Detection is within a preset time with the presence or absence of first terminal response remote assistance request;If so, receiving the long-range connection of first terminal Request is established connection based on remote connection request and first terminal, is sent to the first terminal of connection to the long-range of application program Assist request;Otherwise, receive server return screen recording request, when get to screen recording request Authorized operation When, it calls first assembly to carry out screen recording based on the page operation process of application program to user, recorded information is sent to Server is stored.
If developer is the remote assistance request of relative users triggering for a long time, user needs in other times weight It is new to initiate remote assistance request, and user may forget abnormal problem at this time, so that abnormal location efficiency reduces.In order to The remote assistance request for timely responding to user's triggering, the forwarding of remote assistance request is carried out by server.Server will be assisted remotely After helping request to be forwarded to the corresponding first terminal of preset one or more developers, detection whether there is within a preset time First terminal responds remote assistance request.Preset time can freely be set according to actual needs, such as 10 minutes.If when default Interior without first terminal response remote assistance request, then server timely responds to remote assistance request, to second terminal transmission Screen recording request.When user is when second terminal authorizes screen recording request, second terminal calls first assembly pair User carries out screen recording based on the page operation process of application program, and recorded information is sent to server and is stored, after Continuous developer can read recorded information from server by first terminal, and then carry out abnormal positioning, and it is more to avoid user It is secondary fed back extremely it is cumbersome.
Step 204, the authorized application page that first terminal is returned according to remote assistance request is received;Authorized application page packet Include Synchronous option.
Remote assistance request carries the corresponding application program account of user.When have developer based on first terminal respond When remote assistance is requested, first terminal sends remote connection request to second terminal according to application program account, is remotely connecting First terminal sends the authorized application page to second terminal afterwards.The authorized application page includes Synchronous option and remote control choosing ?.
Step 206, the selected operation in the authorized application page is obtained.
Step 208, when selected Synchronous option, page operation of the first assembly to user based on application program is called Process carries out screen recording, and recorded information is synchronized to first terminal, and first terminal is made to carry out abnormal positioning according to recorded information.
User can select option in second terminal, and then authorize developer to application program in second terminal Operating status synchronize observation or remote control.Second terminal captures user in the selected operation of the authorized application page, and Corresponding abnormal positioning strategy is taken according to selected information.Specifically, first assembly is integrated in application program in advance.First group Part is shielded user based on the page operation process of application program for the selected operation according to user to Synchronous option Curtain is recorded, and by the synchronous displaying of recorded information in first terminal.Connection is established between first terminal and second terminal, so that opening Hair personnel can view the process of user's operation application program in real time, at the same the process of checking can be to recorded information screenshot And storage, to check repeatedly.
In another embodiment, the second component is also integrated in application program in advance.Second component is used for according to user Selected operation to remote control option shows window synchronization where application program in first terminal, makes first terminal can be with To application program remote control, and then carry out abnormal positioning.If developer is the discovery that caused by operating process mistake using journey Sequence is abnormal, can initiate authorized application to second terminal again, can carry out remote control to second terminal, and then to user Operating Guideline is carried out, abnormal solution efficiency is improved.
In the present embodiment, second terminal can send to first terminal request the remote assistance of application program at any time;Root It is requested according to remote assistance, first terminal can return to the authorized application page to second terminal;According to user to the authorized application page The selected operation of middle different options can use different abnormal positioning strategies;It is abnormal to position when selected Synchronous option Strategy, which can be, calls first assembly to carry out screen recording based on the page operation process of application program to user, by recorded information It is synchronized to first terminal, first terminal is made to carry out abnormal positioning according to recorded information.Due to user only need to oneself second eventually On end application program is operated, application exception can be presented in face of developer in real time, eliminates user repeatedly The cumbersome of non-conformance description is carried out, efficiency and accuracy rate that developer carries out positioning problems are also improved.
In one embodiment, when selected Synchronous option, call first assembly to user based on application program Page operation process carries out screen recording, comprising: when selected Synchronous option, shows that recording range configures the page;It obtains In the screen recording range information for recording range configuration page configuration;First assembly is called to carry out based on screen recording range information Screen recording.
User is often not intended to second terminal whole interface content being exposed to developer.In order to protect the privacy of user Data, second terminal are receiving the authorized application page of second terminal transmission and are getting choosing of the user to Synchronous option Fixed operation, or in the screen recording request for receiving server return, show that recording range configures the page.By recording model The configuration page is enclosed, user can limit the window ranges for needing to record in second terminal current interface, such as record range configuration Page input can record the pixel transverse and longitudinal coordinate of range or directly take in current interface picture.Second terminal is recognizing recording Range configuration finishes, and is covered in other regions according to the window ranges that user limits to current interface, calls first assembly base Screen recording is carried out in the window ranges of restriction.
In the present embodiment, user is allowed to carry out the restriction of screen recording range, allows user in the feelings of protection private data Abnormal feedback is carried out under condition, improves information security.
In one embodiment, as shown in figure 3, providing a kind of application exception long range positioning method, in this way Applied to being illustrated for the first terminal in Fig. 1, comprising the following steps:
Step 302, the remote assistance to application program that second terminal is sent is received to request.
Step 304, it is requested to return to the authorized application page to second terminal according to remote assistance, is getting second terminal To in the authorized application page when the selected operation of Synchronous option, calling the page of the first assembly to user based on application program Operating process carries out screen recording.
Step 306, the recorded information that second terminal returns is received.
Step 308, according to recorded information, abnormal positioning is carried out to application program.
In one embodiment, remote assistance request include application program version information and its place terminal type and Operation system information;According to recorded information, abnormal positioning is carried out to application program, comprising: according to terminal where application program Type and operation system information dispose corresponding test machine;According to the version information of application program, installation is corresponded on a testing machine Application program;According to recorded information, realize that compatible sexual abnormality is fixed by carrying out map operation to the application program on test machine Position.
Some application exceptions only just will appear in specific model, i.e., the reason that exception occurs in application program may be right Corresponding type is incompatible.When developer's predicted anomaly reason is incompatible, compatibility test can be sent to server and asked It asks.The test machine that server requests the type and operating system of automatic deployment and second terminal all the same according to compatibility test, It is denoted as the first test machine.Meanwhile one or more tests that server disposition is different from the type of second terminal or operating system Machine is denoted as the second test machine.In addition, server is according to the version information of application program on the first test machine and the second test machine The application program for installing same version respectively will deploy the test machine mark of the first test machine and the second test machine of application program Knowledge is back to first terminal respectively.
Developer can be according to recorded information, and the application program on the first test machine and the second test machine repeats respectively Operation of the user in second terminal to application program, to judge whether the application exception is that this type just will appear.Hold Readily understood, if same application program operation, there is exception on the first test machine in application program, and does not go out in the second test machine It is now normal, then it represents that application program is incompatible to the corresponding type of second terminal or operating system, can carry out to application program Compatibility processing, to solve exception reported by the second terminal.
In the present embodiment, the corresponding test environment of compatibility test request automatic deployment based on first terminal is improved and is surveyed Efficiency is tried, and then abnormal solution efficiency can be improved.
In one embodiment, according to recorded information, abnormal positioning is carried out to application program, comprising: obtain application program Execution code, by execute code be split as multiple code blocks;Obtain abnormal positioning table;Abnormal positioning table has recorded multiple targets Character and the associated code description lack of standardization of each target character and performance description;According to abnormal positioning table to multiple code blocks It is scanned respectively, target character is extracted in code block, code is judged according to the associated code description lack of standardization of target character Whether block standardizes;If it is not, carrying out performance indicia to respective code block based on the associated performance description of target character;Believe according to recording Breath, determines the abnormal performance of application program;It is fixed in executing code according to the performance indicia in abnormal performance and execution code The corresponding code position of position abnormal performance.
Code performance checking tool is mounted on first terminal in advance.Developer is according to recorded information tentative prediction to different It, can be by code performance checking tool executions code progress performance indicia corresponding to application program, i.e., to holding after normal reason The application program capacity that different code may influence in line code is labeled, and the abnormal cause of prediction is combined convenient for developer It carries out code position quickly to position, abnormal solution efficiency can be improved.
In one embodiment, code will be executed and is split as multiple code blocks, comprising: traversed, know to code is executed It Zhi Hang not function keyword in code;Function keyword has corresponding priority level;It is corresponding to obtain each function keyword Fractionation expression formula;According to the priority level of function keyword, object code is repeatedly torn open using the corresponding expression formula that splits Point, obtain multiple code segments;Code segment is traversed, identifies the fractionation character in each code segment;Split character have pair The priority level answered;Obtain the corresponding fractionation expression formula of each fractionation character;According to the priority level for splitting character, correspondence is utilized It splits expression formula repeatedly to split code segment, obtains multiple code blocks.
In one embodiment, performance indicia, packet are carried out to respective code block based on the associated performance description of target character Include: identification target character is executing the location information in code;Based on location information and the associated detection logic of target character It is described with performance, generates performance label;By the way that performance label is added to the position executed in code where respective objects character, Performance indicia is carried out to respective code block.
In the present embodiment, it is labeled on the application program capacity that different code may influence in code is executed, works as exploitation When personnel predict abnormal cause, performance indicia can carry out the corresponding code position of abnormal cause with auxiliary development personnel quick Positioning, and then improve abnormal solution efficiency.
It should be understood that although each step in the flow chart of Fig. 2 and Fig. 3 is successively shown according to the instruction of arrow, But these steps are not that the inevitable sequence according to arrow instruction successively executes.Unless expressly state otherwise herein, these There is no stringent sequences to limit for the execution of step, these steps can execute in other order.Moreover, in Fig. 2 and Fig. 3 At least part step may include that perhaps these sub-steps of multiple stages or stage are not necessarily same to multiple sub-steps One moment executed completion, but can execute at different times, and the execution in these sub-steps or stage sequence is also not necessarily Be successively carry out, but can at least part of the sub-step or stage of other steps or other steps in turn or Alternately execute.
In one embodiment, as shown in figure 4, providing a kind of application exception long-range positioning system (Loran), comprising: first Terminal 402 and second terminal 404, in which:
First terminal 402, the remote assistance to application program for receiving the transmission of second terminal 404 is requested, according to remote Journey assists request to return to the authorized application page to second terminal 404.
Second terminal 404, for calling when getting to the selected operation of Synchronous option in the authorized application page First assembly carries out screen recording based on the page operation process of application program to user, and recorded information is back to first eventually End 402.
Second terminal 404, is also used to according to recorded information, carries out abnormal positioning to application program.
As shown in figure 5, in another embodiment, which further includes server 406.Server 406 is for receiving the The remote assistance to application program that two terminals 404 are sent is requested, and remote assistance request is forwarded to preset multiple first Terminal 402, and detect and respond remote assistance request with the presence or absence of first terminal 402 within a preset time.If preset time memory Remote assistance request is responded in first terminal 402, then first terminal 402 sends remote connection request to second terminal 404.Second Terminal 404 is based on remote connection request and first terminal 402 establishes connection, sends to the first terminal 402 of connection to using journey The remote assistance of sequence is requested.If preset time in there is no first terminal 402 respond remote assistance request, server 406 to Second terminal 404 returns to screen recording request.Second terminal 404 is adjusted when getting the Authorized operation to screen recording request Screen recording is carried out based on the page operation process of application program to user with first assembly, recorded information is sent to server 406 are stored.
In one embodiment, the authorized application page further includes remote control option;Second terminal 404 is also used to when selected When remote control option, calls the second component to show window synchronization where application program in first terminal 402, make first terminal 402 by carrying out abnormal positioning to application program remote control.
In one embodiment, second terminal 402 is used for when selected Synchronous option, is shown and is recorded range configuration page Face;It obtains in the screen recording range information for recording range configuration page configuration;First assembly is called to be based on screen recording range Information carries out screen recording.
In one embodiment, remote assistance request include application program version information and its place terminal type and Operation system information;Server 406 is also used to type and operation system information according to terminal where application program, and deployment corresponds to Test machine;And according to the version information of application program, corresponding application program is installed on a testing machine;First terminal 402 is also For realizing compatible sexual abnormality positioning by carrying out map operation to the application program on test machine according to recorded information.
In one embodiment, first terminal 402 is also used to obtain the execution code of application program, will execute code and splits For multiple code blocks;Obtain abnormal positioning table;Abnormal positioning table has recorded multiple target characters and the association of each target character Code lack of standardization description and performance description;Multiple code blocks are scanned respectively according to abnormal positioning table, in code block Target character is extracted, judges whether code block standardizes according to the associated code description lack of standardization of target character;If it is not, being based on target The performance description of character association carries out performance indicia to respective code block;According to recorded information, determine that the performance of application program is different Often;According to the performance indicia in abnormal performance and execution code, the extremely corresponding code bit of positioning performance in executing code It sets.
Specific restriction about application exception long-range positioning system (Loran) may refer to above for application exception The restriction of long range positioning method, details are not described herein.Modules in above-mentioned application exception long-range positioning system (Loran) can be complete Portion or part are realized by software, hardware and combinations thereof.Above-mentioned each module can be embedded in the form of hardware or independently of calculating In processor in machine equipment, it can also be stored in a software form in the memory in computer equipment, in order to processor It calls and executes the corresponding operation of the above modules.
In one embodiment, a kind of computer equipment is provided, which can be terminal, internal structure Figure can be as shown in Figure 6.The computer equipment includes processor, the memory, network interface, display connected by system bus Screen and input unit.Wherein, the processor of the computer equipment is for providing calculating and control ability.The computer equipment is deposited Reservoir includes non-volatile memory medium, built-in storage.The non-volatile memory medium is stored with operating system and computer journey Sequence.The built-in storage provides environment for the operation of operating system and computer program in non-volatile memory medium.The calculating The network interface of machine equipment is used to communicate with external terminal by network connection.When the computer program is executed by processor with Realize that a kind of application exception is remotely located method.The display screen of the computer equipment can be liquid crystal display or electronics Ink display screen, the input unit of the computer equipment can be the touch layer covered on display screen, are also possible to computer and set Key, trace ball or the Trackpad being arranged on standby shell, can also be external keyboard, Trackpad or mouse etc..
It will be understood by those skilled in the art that structure shown in Fig. 6, only part relevant to application scheme is tied The block diagram of structure does not constitute the restriction for the computer equipment being applied thereon to application scheme, specific computer equipment It may include perhaps combining certain components or with different component layouts than more or fewer components as shown in the figure.
A kind of computer readable storage medium is stored thereon with computer program, when computer program is executed by processor Realize the step of application exception provided in any one embodiment of the application is remotely located method.
Those of ordinary skill in the art will appreciate that realizing all or part of the process in above-described embodiment method, being can be with Instruct relevant hardware to complete by computer program, computer program to can be stored in a non-volatile computer readable It takes in storage medium, the computer program is when being executed, it may include such as the process of the embodiment of above-mentioned each method.Wherein, this Shen Please provided by any reference used in each embodiment to memory, storage, database or other media, may each comprise Non-volatile and/or volatile memory.Nonvolatile memory may include read-only memory (ROM), programming ROM (PROM), electrically programmable ROM (EPROM), electrically erasable ROM (EEPROM) or flash memory.Volatile memory may include Random access memory (RAM) or external cache.By way of illustration and not limitation, RAM is available in many forms, Such as static state RAM (SRAM), dynamic ram (DRAM), synchronous dram (SDRAM), double data rate sdram (DDRSDRAM), enhancing Type SDRAM (ESDRAM), synchronization link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM (RDRAM), direct memory bus dynamic ram (DRDRAM) and memory bus dynamic ram (RDRAM) etc..
Each technical characteristic of above embodiments can be combined arbitrarily, for simplicity of description, not to above-described embodiment In each technical characteristic it is all possible combination be all described, as long as however, the combination of these technical characteristics be not present lance Shield all should be considered as described in this specification.
Above embodiments only express the several embodiments of the application, and the description thereof is more specific and detailed, but can not Therefore it is construed as limiting the scope of the patent.It should be pointed out that for those of ordinary skill in the art, Under the premise of not departing from the application design, various modifications and improvements can be made, these belong to the protection scope of the application. Therefore, the scope of protection shall be subject to the appended claims for the application patent.

Claims (10)

1. a kind of application exception is remotely located method, which comprises
It is sent to first terminal and the remote assistance of application program is requested;
Receive the authorized application page that the first terminal is returned according to remote assistance request;The authorized application page packet Include Synchronous option;
Obtain the selected operation in the authorized application page;
When selecting the Synchronous option, page operation process of the first assembly to user based on the application program is called Screen recording is carried out, recorded information is synchronized to the first terminal, carries out first terminal according to the recorded information abnormal Positioning.
2. the method according to claim 1, wherein the long-range association sent to first terminal to application program Help request, comprising:
It is sent to server and the remote assistance of application program is requested;It is forwarded to the server by remote assistance request Preset multiple first terminals, and detect and respond the remote assistance request with the presence or absence of first terminal within a preset time;
If so, receiving the remote connection request of the first terminal, built based on the remote connection request and the first terminal Vertical connection sends to the first terminal of connection and requests the remote assistance of application program;
Otherwise, the screen recording request that the server returns is received, the authorization of screen recording request is grasped when getting When making, calls the first assembly to carry out screen recording based on the page operation process of the application program to user, will record Information is sent to the server and is stored.
3. the method according to claim 1, wherein the authorized application page further includes remote control option; The method also includes:
When selecting the remote control option, the second component is called to show window synchronization where the application program described First terminal makes first terminal carry out abnormal positioning by manipulating to the application program remote.
4. the method according to claim 1, wherein described when selected Synchronous option, first group of calling Part carries out screen recording based on the page operation process of the application program to user, comprising:
When selecting the Synchronous option, show that recording range configures the page;
Obtain the screen recording range information in the recording range configuration page configuration;
It calls the first assembly to be based on the screen recording range information and carries out screen recording.
5. a kind of application exception is remotely located method, which comprises
The remote assistance to application program that second terminal is sent is received to request;
It is requested to return to the authorized application page to the second terminal according to the remote assistance, is getting the second terminal It is described using journey to when the selected operation of Synchronous option, calling first assembly to be based on user in the authorized application page The page operation process of sequence carries out screen recording;
Receive the recorded information that the second terminal returns;
According to the recorded information, abnormal positioning is carried out to the application program.
6. according to the method described in claim 5, it is characterized in that, remote assistance request includes the version of the application program The type and operation system information of this information and its place terminal;It is described according to the recorded information, to the application program into The abnormal positioning of row, comprising:
According to the type and operation system information of terminal where the application program, corresponding test machine is disposed;
According to the version information of the application program, corresponding application program is installed on the test machine;
According to the recorded information, realize that compatible sexual abnormality is fixed by carrying out map operation to the application program on the test machine Position.
7. according to the method described in claim 5, it is characterized in that, described according to the recorded information, to the application program Carry out abnormal positioning, comprising:
The execution code is split as multiple code blocks by the execution code for obtaining the application program;
Obtain abnormal positioning table;The exception positioning table has recorded multiple target characters and each target character is associated Code description and performance description lack of standardization;
Multiple code blocks are scanned respectively according to the abnormal positioning table, target character are extracted in code block, according to institute It states the associated code description lack of standardization of target character and judges whether the code block standardizes;
If it is not, carrying out performance indicia to respective code block based on the associated performance description of the target character;
According to the recorded information, the abnormal performance of the application program is determined;
According to the abnormal performance and the performance indicia executed in code, the performance is positioned in the execution code Abnormal corresponding code position.
8. a kind of application exception long-range positioning system (Loran), the system comprises:
First terminal, the remote assistance to application program for receiving second terminal transmission is requested, according to the remote assistance It requests to return to the authorized application page to the second terminal;
The second terminal, for adjusting when getting to the selected operation of Synchronous option in the authorized application page Screen recording is carried out based on the page operation process of the application program to user with first assembly, and recorded information is back to The second terminal;
The second terminal is also used to according to the recorded information, carries out abnormal positioning to the application program.
9. a kind of computer equipment, including memory and processor, the memory are stored with computer program, feature exists In the processor realizes the step of any one of Claims 1-4 or 5 to 7 the method when executing the computer program Suddenly.
10. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the computer program The step of method described in any one of Claims 1-4 or 5 to 7 is realized when being executed by processor.
CN201811123899.0A 2018-09-26 2018-09-26 Application exception is remotely located method, system, computer equipment and medium Pending CN109408374A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201811123899.0A CN109408374A (en) 2018-09-26 2018-09-26 Application exception is remotely located method, system, computer equipment and medium

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201811123899.0A CN109408374A (en) 2018-09-26 2018-09-26 Application exception is remotely located method, system, computer equipment and medium

Publications (1)

Publication Number Publication Date
CN109408374A true CN109408374A (en) 2019-03-01

Family

ID=65465232

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201811123899.0A Pending CN109408374A (en) 2018-09-26 2018-09-26 Application exception is remotely located method, system, computer equipment and medium

Country Status (1)

Country Link
CN (1) CN109408374A (en)

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110780956A (en) * 2019-09-16 2020-02-11 平安科技(深圳)有限公司 Intelligent remote assistance method and device, computer equipment and storage medium
CN110929249A (en) * 2019-11-22 2020-03-27 北京博睿宏远数据科技股份有限公司 Screen recording method, device, equipment and storage medium for automatic test
CN112565703A (en) * 2020-12-09 2021-03-26 深圳市锐驰曼科技发展有限公司 Repair reporting method, system, device and storage medium for vehicle-mounted terminal
CN112612690A (en) * 2020-11-30 2021-04-06 北京达佳互联信息技术有限公司 User interface information processing method and device, electronic equipment and storage medium
CN114756317A (en) * 2022-04-12 2022-07-15 统信软件技术有限公司 Remote access method, computing device and readable storage medium
CN115994098A (en) * 2023-03-22 2023-04-21 成都大前研软件开发有限公司 Analysis method and system for software operation abnormality based on artificial intelligence

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104350775A (en) * 2012-04-05 2015-02-11 艾斯兰股份有限公司 System, method, apparatus, and computer program product for providing mobile device support services
US20150319178A1 (en) * 2014-05-05 2015-11-05 Citrix Systems, Inc. Remote assistance for managed mobile devices
CN108021494A (en) * 2017-12-27 2018-05-11 广州优视网络科技有限公司 A kind of method for recording of application operating, back method and related device
CN108563445A (en) * 2018-03-30 2018-09-21 平安科技(深圳)有限公司 Application code detection method and server

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104350775A (en) * 2012-04-05 2015-02-11 艾斯兰股份有限公司 System, method, apparatus, and computer program product for providing mobile device support services
US20150319178A1 (en) * 2014-05-05 2015-11-05 Citrix Systems, Inc. Remote assistance for managed mobile devices
CN108021494A (en) * 2017-12-27 2018-05-11 广州优视网络科技有限公司 A kind of method for recording of application operating, back method and related device
CN108563445A (en) * 2018-03-30 2018-09-21 平安科技(深圳)有限公司 Application code detection method and server

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110780956A (en) * 2019-09-16 2020-02-11 平安科技(深圳)有限公司 Intelligent remote assistance method and device, computer equipment and storage medium
CN110929249A (en) * 2019-11-22 2020-03-27 北京博睿宏远数据科技股份有限公司 Screen recording method, device, equipment and storage medium for automatic test
CN110929249B (en) * 2019-11-22 2023-03-24 北京博睿宏远数据科技股份有限公司 Screen recording method, device, equipment and storage medium for automatic test
CN112612690A (en) * 2020-11-30 2021-04-06 北京达佳互联信息技术有限公司 User interface information processing method and device, electronic equipment and storage medium
CN112565703A (en) * 2020-12-09 2021-03-26 深圳市锐驰曼科技发展有限公司 Repair reporting method, system, device and storage medium for vehicle-mounted terminal
CN114756317A (en) * 2022-04-12 2022-07-15 统信软件技术有限公司 Remote access method, computing device and readable storage medium
CN115994098A (en) * 2023-03-22 2023-04-21 成都大前研软件开发有限公司 Analysis method and system for software operation abnormality based on artificial intelligence
CN115994098B (en) * 2023-03-22 2024-01-16 天翼安全科技有限公司 Analysis method and system for software operation abnormality based on artificial intelligence

Similar Documents

Publication Publication Date Title
CN109408374A (en) Application exception is remotely located method, system, computer equipment and medium
CN109672741B (en) Micro-service monitoring method and device, computer equipment and storage medium
CN110008118B (en) Page data testing method and device, computer equipment and storage medium
CN107832206A (en) Method of testing, device, computer-readable recording medium and computer equipment
CN110290212A (en) Service call recording method, device, computer equipment and storage medium
CN108848000B (en) Network request testing method and device, computer equipment and storage medium
CN110119352A (en) UI adjustment method, device, computer equipment and the storage medium of application program
CN110008117A (en) Page test method, device, computer equipment and storage medium
CN109960633A (en) A kind of data visualization buries point methods, storage medium and intelligent terminal
CN110413922A (en) Page info display methods, device, computer equipment and storage medium
CN109144487A (en) Into part business development method, apparatus, computer equipment and storage medium
CN108399124A (en) Application testing method, device, computer equipment and storage medium
CN110888709A (en) Intelligent operation method and device of monitoring screen, computer equipment and storage medium
CN110135140A (en) Information protecting method, device, computer equipment and storage medium
CN110134656A (en) Page control method, device, computer readable storage medium and computer equipment
CN110362341B (en) Business management method, device, equipment and storage medium based on micro-service architecture
CN103812982B (en) A kind of cross operating system realizes the method and system of computer monitoring testing mobile phone client
US11113385B2 (en) Communicating trace information between security zones
CN112637008B (en) Link simulation test method, device, system, computer equipment and storage medium
CN111414309B (en) Automatic test method of application program, computer equipment and storage medium
CN109885484A (en) Application page test method, device, computer equipment and storage medium
CN110232018A (en) Interface test method, device, computer equipment
CN105718796B (en) A kind of system call level monitoring method of Android privacy of user data access
CN111176986A (en) Thread script debugging method and device, computer equipment and storage medium
CN112328333B (en) Built-in program operating method and device, computer equipment and storage medium

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination