CN109405175B

CN109405175B - Fault clearing method and device, storage medium, equipment unit and terminal

Info

Publication number: CN109405175B
Application number: CN201811230747.0A
Authority: CN
Inventors: 陈思民; 李硕; 王晓峰; 顾健锋
Original assignee: Gree Electric Appliances Inc of Zhuhai
Current assignee: Gree Electric Appliances Inc of Zhuhai
Priority date: 2018-10-22
Filing date: 2018-10-22
Publication date: 2021-03-12
Anticipated expiration: 2038-10-22
Also published as: CN109405175A

Abstract

The invention provides a fault clearing method, a fault clearing device, a storage medium, an equipment set and a terminal, wherein the method comprises the following steps: when the equipment unit breaks down and is in a shutdown state, corresponding fault information is sent to the terminal; receiving a fault clearing instruction sent by the terminal; and when the fault clearing instruction sent by the terminal is received, executing fault clearing operation. The scheme provided by the invention can realize that the unit can continuously operate by shielding the fault when the equipment unit fails.

Description

Fault clearing method and device, storage medium, equipment unit and terminal

Technical Field

The present invention relates to the field of control, and in particular, to a method and an apparatus for clearing a fault, a storage medium, an equipment set, and a terminal.

Background

The air conditioning unit usually has a fault detection function so as to stop the operation of the air conditioning unit in time when the air conditioning unit breaks down and prevent damage to the unit. However, the types of faults are various, some serious faults (such as phase loss and step loss of a compressor) can cause the unit to be incapable of operating, other faults (such as temperature sensing bulb faults, overvoltage protection and overload protection of the compressor) cannot affect the normal operation of the unit, and the unit can be automatically restored to a normal state after the faults occur. The heating air conditioning unit in the northern cold area can sometimes have such recoverable faults due to environmental reasons, and at the moment, if the air conditioning unit is shut down due to faults, the heating problem of users can be greatly influenced.

Disclosure of Invention

The main purpose of the present invention is to overcome the above-mentioned defects in the prior art, and provide a fault clearing method, device, storage medium, equipment unit and terminal, so as to solve the problem that when a fault occurs in the prior art, the equipment unit is shut down due to the fault, which may affect the use of the user.

One aspect of the present invention provides a fault clearing method, used on a device side, including: when the equipment unit breaks down, receiving a fault clearing instruction; and when the fault clearing instruction is received, executing fault clearing operation.

Optionally, the method further comprises: when the equipment unit breaks down, corresponding fault information is sent to the terminal; the receiving a clear fault instruction includes: and receiving a fault clearing instruction sent by the terminal.

Optionally, performing a fault clearing operation, comprising: determining whether the fault is a first preset fault; if the fault is the first preset fault, clearing the fault; if the fault is not the first predetermined fault, the fault is not cleared.

Optionally, the method further comprises: if the fault is the first preset fault, sending a fault clearing success message to the terminal after the fault is cleared; and if the fault is not the first preset fault, sending a fault clearing failure message to the terminal.

Optionally, the fault clearing success message includes: the fault clearing success flag bit and/or the fault clearing failure message comprise: the fault clears the failed flag bit.

Optionally, the method further comprises: and if the fault is the first preset fault and causes the equipment unit to be shut down for protection, controlling the equipment unit to operate according to the operation state before shutdown after the fault is cleared.

Optionally, the method further comprises: if the fault is the first preset fault and causes the equipment unit to be shut down for protection, receiving a starting instruction sent by the terminal after the fault is cleared; and responding to the received starting instruction, controlling the equipment unit to start and operate according to the operation state before the shutdown.

Optionally, the method further comprises: within a preset time after the equipment unit operates according to the operation state before the shutdown, if the equipment unit generates the first preset fault again, the equipment is enabled to continue to operate; and/or after the equipment set operates for a preset time according to the operation state before the equipment set is stopped, if the equipment set has a fault which causes the equipment set to be stopped and protected again, the equipment set is in the stopped state, and/or corresponding fault information is sent to the terminal.

Another aspect of the present invention provides a fault clearing method, used in a terminal side, including: when an equipment unit breaks down, receiving corresponding fault information sent by the equipment unit; receiving a user instruction for clearing faults after receiving the fault information sent by the equipment set; and when the user instruction for clearing the fault is received, sending a fault clearing instruction to the equipment set, and executing fault clearing operation by the equipment set.

Optionally, the device performs a fault clearing operation, comprising: if the fault is the first preset fault, clearing the fault; if the fault is not the first preset fault, not clearing the fault; the first preset fault is a preset fault which has no influence on equipment operation.

Optionally, receiving a user instruction to clear the fault includes: displaying a preset fault interface, and receiving a user instruction for clearing the fault sent by a user on the displayed preset fault interface.

Optionally, receiving a user instruction for clearing the fault from the user on the displayed preset fault interface, where the user instruction includes: and displaying a fault clearing button on the fault interface, and receiving the trigger of a user on the fault clearing button.

Optionally, the method further comprises: and displaying the fault code and/or fault information of the fault.

Optionally, the method further comprises: receiving a fault clearing success message or a fault clearing failure message sent by the equipment unit; if the fault causes the equipment set to be shut down for protection, when the fault clearing success message is received, sending a starting instruction to the equipment set, and/or switching a current interface to a preset equipment control interface; and/or when the fault clearing failure message is received, displaying corresponding prompt information on the fault interface.

Optionally, it is determined whether the number of times the fault is cleared exceeds a predetermined number threshold, and if the number of times exceeds the predetermined number threshold, a corresponding prompt message is displayed.

In another aspect, the present invention provides a fault clearing apparatus for an equipment side, including: the first receiving unit is used for receiving a fault clearing instruction when the equipment unit breaks down; and the first execution unit is used for executing fault clearing operation when the first receiving unit receives a fault clearing instruction.

Optionally, the method further comprises: the first sending unit is used for sending corresponding fault information to the terminal when the equipment unit fails; the first receiving unit is further configured to: and receiving a fault clearing instruction sent by the terminal.

Optionally, the execution unit executes a fault clearing operation, including: determining whether the fault is a first preset fault; if the fault is the first preset fault, clearing the fault; if the fault is not the first predetermined fault, the fault is not cleared.

Optionally, the method further comprises: a second sending unit, configured to send a fault clearing success message to the terminal after the fault is cleared if the fault is the first preset fault; and if the fault is not the first preset fault, sending a fault clearing failure message to the terminal.

Optionally, the method further comprises: and the first control unit is used for controlling the equipment unit to operate according to the operation state before shutdown after the fault is cleared if the fault is the first preset fault and causes the equipment unit to be shutdown for protection.

Optionally, the method further comprises: the second receiving unit is used for receiving a starting instruction sent by the terminal after the fault is cleared if the fault is the first preset fault and causes the equipment unit to be shut down and protected; and the first control unit is used for responding to the starting instruction received by the second receiving unit, controlling the equipment unit to start and operate according to the operation state before the shutdown.

Optionally, the first control unit is further configured to: within a preset time after the equipment unit operates according to the operation state before the shutdown, if the equipment unit generates the first preset fault again, the equipment is enabled to continue to operate; and/or the first control unit is further configured to: after the equipment unit operates for a preset time according to the operation state before the shutdown, if the equipment unit has a fault which causes the shutdown protection of the equipment unit again, the equipment unit is in the shutdown state; and/or, the device further comprises: and a third sending unit, configured to send corresponding fault information to the terminal if the equipment unit fails to cause the equipment unit to stop for protection again after the equipment unit runs for a predetermined time according to the running state before the equipment unit stops.

Still another aspect of the present invention provides a fault clearing apparatus for a terminal side, including: the first receiving unit is used for receiving corresponding fault information sent by the equipment unit when the equipment unit breaks down; the second receiving unit is used for receiving a user instruction for clearing the fault after the first receiving unit receives the fault information sent by the equipment set; and the first sending unit is used for sending a fault clearing instruction to the equipment set when the second receiving unit receives the fault clearing user instruction, and the equipment set executes fault clearing operation.

Optionally, the device performs a fault clearing operation, comprising: if the fault is the first preset fault, clearing the fault; if the fault is not the first predetermined fault, the fault is not cleared.

Optionally, the method further comprises: the first display unit is used for displaying a preset fault interface after the first receiving unit receives the fault information sent by the equipment unit; a second receiving unit, further configured to: and receiving a user instruction for clearing the fault sent by a user on the preset fault interface displayed by the first display unit.

Optionally, the first display unit is further configured to: displaying a fault clearing button on the fault interface; the second receiving unit is further configured to: and receiving the trigger of the user to the fault clearing button.

Optionally, the first display unit is further configured to: and displaying the fault code and/or fault information of the fault.

Optionally, the method further comprises: a third receiving unit, configured to receive a fault clearing success message or a fault clearing failure message sent by the equipment group; the second sending unit is used for sending a starting instruction to the equipment unit when the third receiving unit receives the fault clearing success message if the fault causes the equipment unit to be shut down and protected; and/or the interface switching unit is used for switching the current interface into a preset equipment control interface when the third receiving unit receives the fault clearing success message; and/or the second display unit is used for displaying corresponding prompt information on the fault interface when the third receiving unit receives the fault clearing failure message.

Optionally, the method further comprises: a judging unit configured to judge whether the number of times the fault is cleared exceeds a predetermined number threshold; and the prompting unit is used for displaying corresponding prompting information if the judging unit judges that the times exceed the preset times threshold.

A further aspect of the invention provides a storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of any of the methods described above.

A further aspect of the present invention provides an apparatus assembly comprising a processor, a memory, and a computer program stored in the memory and executable on the processor, wherein the processor executes the computer program to implement any of the steps of the method for the apparatus side described above.

In a further aspect, the invention provides an equipment assembly comprising any one of the fault clearing devices for the equipment side.

A further aspect of the present invention provides a terminal comprising a processor, a memory, and a computer program stored on the memory and operable on the processor, wherein the processor executes the program to implement any of the steps of the method for the terminal side described above.

In still another aspect, the present invention provides a terminal including any one of the above-mentioned fault clearing apparatuses for a terminal side.

According to the technical scheme of the invention, when the equipment unit breaks down and is in a shutdown state, if a fault clearing instruction is received, fault clearing operation is executed, so that when the equipment unit breaks down, the unit can continue to operate for a period of time by shielding the fault; further, corresponding fault information is sent to the terminal, the terminal sends a fault clearing instruction to the equipment set according to a user instruction after receiving the fault information, and the equipment set executes fault clearing operation when receiving the fault clearing instruction sent by the terminal, so that a user can control the equipment set to execute the fault clearing operation when the equipment set breaks down. By adopting the technical scheme of the invention, a buffer time can be provided for a user to contact maintenance personnel or search other solutions when equipment fails, and better user experience is provided for the user of the heating and air conditioning unit in a cold area.

Drawings

The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the invention and not to limit the invention. In the drawings:

FIG. 1 is a method diagram of one embodiment of a fault clearing method for a device side provided by the present invention;

FIG. 2 is a method diagram of another embodiment of a fault clearing method for the device side provided by the present invention;

FIG. 3 is a method diagram of yet another embodiment of a fault clearing method for the device side provided by the present invention;

FIG. 4 is a method diagram of yet another embodiment of a fault clearing method for the device side provided by the present invention;

FIG. 5 is a method diagram of one embodiment of a fault clearing method for a terminal side provided by the present invention;

FIG. 6 is a method diagram of another embodiment of a fault clearing method for a terminal side provided by the present invention;

FIG. 7 is a method diagram illustrating one embodiment of a fault clearing method provided by the present invention;

FIG. 8 is a schematic structural diagram of an embodiment of a fault clearing apparatus for an equipment side provided by the present invention;

FIG. 9 is a schematic structural diagram of another embodiment of a fault clearing apparatus for an equipment side provided by the present invention;

FIG. 10 is a schematic structural diagram of a further embodiment of a fault clearing apparatus for an equipment side provided by the present invention;

fig. 11 is a schematic structural diagram of an embodiment of a fault clearing apparatus for a terminal side provided in the present invention;

fig. 12 is a schematic structural diagram of another embodiment of the fault clearing apparatus for a terminal side provided in the present invention.

Detailed Description

In order to make the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be clearly and completely described below with reference to the specific embodiments of the present invention and the accompanying drawings. It is to be understood that the described embodiments are merely exemplary of the invention, and not restrictive of the full scope of the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.

The invention provides a fault clearing method, which is used on an equipment side and can be specifically executed by a controller mainboard of the equipment. The device comprises an electrical appliance, such as an air conditioner. The method comprises the following steps: when the equipment unit breaks down, receiving a fault clearing instruction; and when the fault clearing instruction is received, executing fault clearing operation.

Fig. 1 is a method schematic diagram of an embodiment of a fault clearing method for an apparatus side provided by the present invention. As shown in fig. 1, according to an embodiment of the present invention, the fault clearing method includes at least step S110, step S120, and step S130.

And step S110, when the equipment unit breaks down, corresponding fault information is sent to the terminal.

The equipment set may particularly comprise an electrical appliance, such as an air conditioner. The equipment unit has a fault detection function, each fault has a fixed detection mode and a preset fault code, the internal code of the unit can distinguish each fault according to the fault code, and when the fault is detected, the equipment unit is in a shutdown state and sends fault information of the fault to the terminal. And a control client (App) for controlling the equipment is installed on the terminal, namely, the fault information is sent to the control client on the terminal. The fault information may specifically comprise a fault type and/or a fault code. The fault code may indicate a fault type.

And step S120, receiving a fault clearing instruction sent by the terminal.

The method comprises the steps that after receiving fault information sent by an equipment unit, a terminal (App) displays a preset fault interface, receives a fault clearing user instruction sent by a user on the preset fault interface, and sends the fault clearing instruction to the equipment unit (controller mainboard) when receiving the fault clearing user instruction. Specifically, a fault clearing button may be displayed on the fault interface, a trigger of the user to the fault clearing button is received (for example, a "fault clearing" button is clicked), that is, a user instruction for clearing the fault is received, and after the user instruction is received, the terminal (App) sends a fault clearing instruction to the equipment set.

Step S130, when receiving the fault clearing instruction sent by the terminal, executing a fault clearing operation.

In a specific embodiment, determining whether the fault is a first preset fault, where the first preset fault is a preset fault that does not affect the operation of the unit; if the fault is the first preset fault, clearing the fault; if the fault is not the first predetermined fault, the fault is not cleared.

Specifically, all the types of faults of the equipment unit are divided into two types, one is a fault which affects the operation of the unit, the other is a fault which does not affect the operation of the unit, namely, the fault can be automatically recovered, such as pipeline anti-freezing protection caused by too low temperature, fan overheating protection caused by too high temperature, voltage protection caused by unstable voltage, overload protection and the like, and when the external environment is recovered to a normal state, the fault can be automatically removed. The first preset fault is a fault which has no influence on the operation of the unit. When the fault clearing operation is performed, only faults having no influence on the operation of the unit can be cleared (temporarily determined as normal), and if the faults currently occurring in the equipment unit are faults having influence on the operation (such as communication faults, compressor phase loss, step loss and the like), the faults cannot be cleared. If the fault is the first preset fault, clearing the fault, specifically setting the current fault state as a normal state, namely, shielding the fault, so that the unit can normally operate; if the fault is not the first predetermined fault, the fault is not cleared. The fault clearing operation is to ignore the occurrence of the fault, that is, detect the occurrence of the cleared fault, and not stop the operation of the unit.

Optionally, the method may further include: if the fault is the first preset fault, sending a fault clearing success message to the terminal after the fault is cleared; and if the fault is not the first preset fault, sending a fault clearing failure message to the terminal.

The fault clearing success message may include a fault clearing success flag bit and/or the fault clearing failure message may include a fault clearing failure flag bit. For example, after the fault is cleared, the controller motherboard sends a fault clearing success flag bit to the terminal app. If the fault cannot be cleared (the fault is a fault which affects the operation of the unit), the controller main board sends a fault clearing failure zone bit to the terminal app, and the terminal app displays a prompt message that the current fault cannot be manually cleared on a fault interface.

Fig. 2 is a method schematic diagram of another embodiment of the fault clearing method for the device side provided by the present invention. As shown in fig. 2, according to another embodiment of the present invention, the fault clearing method further includes step S140 according to any of the above embodiments.

And step S140, if the fault is the first preset fault and causes the equipment unit to be shut down for protection, after the fault is cleared, controlling the equipment unit to operate according to the operation state before shutdown.

Specifically, after the fault is cleared, the unit automatically recovers to the running state before the fault shutdown, at this time, the terminal side (APP) can synchronize the running state of the unit, execute the startup operation, switch from the current fault interface to the normal equipment control interface, and the user can perform the normal equipment control operation on the equipment control interface.

Fig. 3 is a method diagram of another embodiment of the fault clearing method for the device side according to the present invention. As shown in fig. 3, according to any of the above embodiments, the fault clearing method further includes step S150 and step S160.

And S150, if the fault is the first preset fault and causes the equipment set to be in shutdown protection, receiving a starting instruction sent by the terminal after the fault is cleared.

Specifically, the terminal sends the boot instruction to the device group after receiving the fault clearing success message, for example, after receiving the fault clearing success message, the terminal (App) may display a "reboot" button on an interface, and the user clicks the "reboot" button, so that the terminal sends the boot instruction to the device group, or the terminal (App) may switch to a device control interface, and the user may click the "boot" button on the device control interface, so that the terminal sends the boot instruction to the device group.

And step S160, responding to the received starting instruction, controlling the equipment unit to start and operate according to the operation state before the shutdown.

And after a received starting-up instruction sent by the terminal, controlling the equipment set to operate according to the operation state before the equipment set is stopped due to failure.

Fig. 4 is a method diagram of a further embodiment of the fault clearing method for the device side provided by the present invention. As shown in fig. 4, according to any of the above embodiments, the fault clearing method further includes step S170 and step S180.

Step S170, in a preset time after the equipment set is restored to the running state before the shutdown, if the first preset fault occurs again, the equipment set is kept running.

Specifically, after the equipment unit is restored to the operation state before the shutdown, a timer is started, and if a fault (a first preset fault) which does not affect the operation of the unit still occurs within a preset time period, the unit state is still considered to be normal at the time, and even if the equipment unit maintains the current operation state, the fault which does not affect the operation of the unit within the preset time period is shielded. In order to protect the service life of the unit, the predetermined time period is not more than 5 minutes, and may be set to 3-5 minutes, for example.

Step S180, after the operation state of the equipment set before the equipment set is restored to the shutdown state reaches a predetermined time, if the equipment set fails again, the equipment set is in the shutdown state, and/or corresponding failure information is sent to the terminal.

Specifically, after the equipment unit is restored to the operation state before shutdown and a predetermined time period is reached, if a fault causing shutdown protection of the equipment unit occurs again, the equipment unit is stopped in response to the fault, and/or corresponding fault information is sent to a terminal (app), that is, the step S110 is returned to and the downward execution is continued.

Another aspect of the present invention provides a fault clearing method for a terminal side. The terminal comprises a mobile terminal, such as a mobile phone, a tablet computer and the like. The method can be specifically executed by a control client (App) installed on the terminal and controlling the device. The method of the user terminal side comprises the steps that when an equipment set breaks down, corresponding fault information sent by the equipment set is received; receiving a user instruction for clearing faults after receiving the fault information sent by the equipment set; and when the user instruction for clearing the fault is received, sending a fault clearing instruction to the equipment set, and executing fault clearing operation by the equipment set.

Fig. 5 is a method schematic diagram of an embodiment of a fault clearing method for a terminal side provided by the present invention. As shown in fig. 5, according to an embodiment of the present invention, the fault clearing method includes at least step S210, step S220, step S230, and step S240.

Step S210, when the equipment set breaks down, corresponding fault information sent by the equipment set is received.

The equipment set has a fault detection function, each fault has a fixed detection mode and a preset fault code, the code inside the set can distinguish each fault according to the fault code, when the fault is detected, the equipment set is in a shutdown state, and fault information of the fault is sent to a terminal, namely a control client (App) which is installed on the terminal and controls the equipment. The fault information may specifically comprise a fault type and/or a fault code. The fault code may indicate a fault type.

And step S220, after the fault information sent by the equipment unit is received, displaying a preset fault interface.

Specifically, after receiving fault information sent by the equipment unit, a preset fault interface is displayed to prompt a user that the equipment unit fails. A fault code and/or fault information for the fault may also be displayed on the fault interface.

Step S230 receives a user instruction for clearing the fault from the user on the displayed preset fault interface.

Specifically, a clear failure button may be displayed on the failure interface, and a user trigger to clear the failure button (e.g., clicking a "clear failure" button) is received, that is, a user instruction to clear the failure is received.

Step S240, when receiving the user instruction for clearing the fault, sending a fault clearing instruction to the equipment set, and executing a fault clearing operation by the equipment set.

For example, after receiving a user instruction of clearing the fault, which is sent by a user through triggering a 'clear fault' button, a clear fault instruction is sent to the equipment set. The equipment unit determines whether the fault is a first preset fault or not, and if the fault is the first preset fault, the fault is cleared; if the fault is not the first preset fault, not clearing the fault; the first preset fault is a preset fault which has no influence on the operation of the unit.

Specifically, all the types of faults of the equipment unit are divided into two types, one is a fault which affects the operation of the unit, the other is a fault which does not affect the operation of the unit, namely, the fault can be automatically recovered, such as pipeline anti-freezing protection caused by too low temperature, fan overheating protection caused by too high temperature, voltage protection caused by unstable voltage, overload protection and the like, and when the external environment is recovered to a normal state, the fault can be automatically removed. The first preset fault is a fault which has no influence on the operation of the unit. When the equipment unit executes the fault clearing operation, only faults which have no influence on the operation of the unit can be cleared (temporarily determined to be normal), and if faults which currently occur in the equipment unit have influence on the operation (such as communication faults, compressor phase loss, step loss and the like), the faults cannot be cleared. If the fault is the first preset fault, the equipment unit clears the fault, and specifically, the current fault state can be set to be a normal state, that is, the fault is shielded, so that the unit can normally operate; and if the fault is not the first preset fault, the equipment unit does not clear the fault. The fault clearing operation is to ignore the occurrence of the fault, that is, detect the occurrence of the cleared fault, and not stop the operation of the unit.

Fig. 6 is a method diagram of another embodiment of the fault clearing method for the terminal side according to the present invention. As shown in fig. 6, based on the above embodiments, the fault clearing method further includes step S250, step S260, and step S270.

And step S250, receiving a fault clearing success message or a fault clearing failure message sent by the equipment set.

The fault clearing success message may include a fault clearing success flag bit and/or the fault clearing failure message may include a fault clearing failure flag bit. For example, after the fault is cleared, a fault clearing success flag bit sent by a controller main board of the equipment group is received. And if the fault cannot be cleared (the fault is a fault which affects the operation of the unit), receiving a fault clearing failure flag bit sent by a controller main board of the equipment unit.

Step S260, if the fault causes the equipment set to be shut down and protected, when the fault clearing success message is received, sending a starting instruction to the equipment set, and/or switching a current interface to a preset equipment control interface;

specifically, if the fault causes the shutdown protection of the equipment set, the terminal sends a power-on instruction to the equipment set after receiving the fault clearing success message, for example, after receiving the fault clearing success message, a "reboot" button may be displayed on the interface, and the user clicks the "reboot" button, so that the terminal sends the power-on instruction to the equipment set, or the current fault page may be switched to the equipment control interface, and the user may normally control the equipment set on the equipment control interface, or the user clicks the "power-on" button, so that the terminal sends the power-on instruction to the equipment set.

And step S270, when the failure clearing message is received, displaying corresponding prompt information on the failure interface.

For example, when a fault clearing failure flag bit sent by a controller main board of the equipment set is received, a prompt message that "the current fault cannot be manually cleared" is displayed on a fault interface.

Optionally, the method for clearing the fault at the terminal side further includes: and judging whether the number of times of fault removal exceeds a preset number threshold, and if the number of times exceeds the preset number threshold, displaying prompt information for prompting a user to carry out fault maintenance. For example, there should be a limit to the number of times, such as 20 times, that fault clearing operations are continuously performed, and a prompt to the user "if the fault occurs again, it contacts the after-sales service personnel for repair" should the fault be cleared successfully each time or should the number of times the fault is cleared reach the limit number of times (i.e., the predetermined number threshold).

For clearly illustrating the technical solution of the present invention, the following describes an execution flow of the fault clearing method provided by the present invention with a specific embodiment.

Fig. 7 is a method diagram of an embodiment of a fault clearing method provided by the present invention. The embodiment shown in fig. 7 includes steps S301 to S307.

Step S301, when the equipment unit breaks down, the unit stops running, and the terminal APP jumps to a fault page.

Step S302, a user clicks a 'clear fault' button on a fault interface, and the APP sends a fault clear instruction to the equipment controller main board.

In step S303, the device controller motherboard receives a fault clearing instruction.

Step S304, the device controller motherboard determines whether the current fault affects the unit operation, if so, step S305 is executed, and if not, step S306 is executed.

Step S305, a 'failure clearing failure' message is returned to the terminal APP.

Step S306, the current fault is set to be normal, and a timer is started.

In step S307, it is determined whether the timer has expired, if so, step S308 is executed, and if not, step S309 is executed.

Step S308, re-detecting whether there is a fault, if yes, returning to step S301, and if not, executing step S309.

And step S309, switching the APP back to the equipment control interface, and entering a normal use state.

For a heating air conditioning unit in a northern cold area, recoverable faults can occur sometimes due to environmental reasons, such as pipeline anti-freezing protection caused by too low temperature, fan overheating protection caused by too high temperature, voltage protection caused by unstable voltage, overload protection and the like, and the heating problem of a user can be greatly influenced by the shutdown of the air conditioning unit.

The invention also provides a fault clearing device used on the equipment side. The device comprises: the first receiving unit is used for receiving a fault clearing instruction when the equipment unit breaks down; and the first execution unit is used for executing fault clearing operation when the first receiving unit receives the fault clearing instruction. Further, the apparatus further comprises: the first sending unit is used for sending corresponding fault information to the terminal when the equipment unit fails; the first receiving unit is further configured to: and receiving a fault clearing instruction sent by the terminal.

Fig. 8 is a schematic structural diagram of an embodiment of the fault clearing apparatus for an equipment side provided by the present invention. As shown in fig. 8, the apparatus-side fault clearing device 100 includes: a first sending unit 110, a first receiving unit 120 and a first executing unit 130.

The first sending unit 110 is configured to send corresponding fault information to the terminal when the equipment unit fails; the first receiving unit 120 is configured to receive a fault clearing instruction sent by the terminal; the first executing unit 130 is configured to execute a fault clearing operation when the first receiving unit receives the fault clearing instruction sent by the terminal.

The first sending unit 110 sends corresponding failure information to the terminal when the equipment set fails and is in a shutdown state. The equipment set may particularly comprise an electrical appliance, such as an air conditioner. The equipment unit has a fault detection function, each fault has a fixed detection mode and a preset fault code, the internal code of the unit can distinguish each fault according to the fault code, and when the fault is detected, the equipment unit is in a shutdown state and sends fault information of the fault to the terminal. And a control client (App) for controlling the equipment is installed on the terminal, namely, the fault information is sent to the control client on the terminal. The fault information may specifically comprise a fault type and/or a fault code. The fault code may indicate a fault type.

The first receiving unit 120 receives a fault clearing instruction sent by the terminal. Specifically, the terminal (App) displays a preset fault interface after receiving fault information sent by the equipment unit, receives a fault clearing user instruction sent by a user on the preset fault interface, and sends the fault clearing instruction to the equipment unit (controller mainboard) when receiving the fault clearing user instruction. Specifically, a fault clearing button may be displayed on the fault interface, a trigger of the user to the fault clearing button is received (for example, a "fault clearing" button is clicked), that is, a user instruction for clearing the fault is received, and after the user instruction is received, the terminal (App) sends a fault clearing instruction to the equipment set.

When the first receiving unit 120 receives the fault clearing instruction sent by the terminal, the first executing unit 130 executes a fault clearing operation. In a specific embodiment, determining whether the fault is a first preset fault, where the first preset fault is a preset fault that does not affect the operation of the unit; if the fault is the first preset fault, clearing the fault; if the fault is not the first predetermined fault, the fault is not cleared.

Optionally, the apparatus 100 for clearing a fault on the device side further includes a second sending unit (not shown in the figure) configured to send a fault clearing success message to the terminal after clearing the fault if the fault is the first preset fault; and if the fault is not the first preset fault, sending a fault clearing failure message to the terminal. The fault clearing success message may include a fault clearing success flag bit and/or the fault clearing failure message may include a fault clearing failure flag bit. For example, after the fault is cleared, the controller motherboard sends a fault clearing success flag bit to the terminal app. If the fault cannot be cleared (the fault is a fault which affects the operation of the unit), the controller main board sends a fault clearing failure zone bit to the terminal app, and the terminal app displays a prompt message that the current fault cannot be manually cleared on a fault interface.

Fig. 9 is a schematic structural diagram of another embodiment of the fault clearing device for the equipment side provided by the invention. As shown in fig. 9, the apparatus-side fault clearing device 100 further includes a first control unit 140.

The first control unit 140 is configured to, if the fault is the first preset fault and causes the equipment set to perform shutdown protection, control the equipment set to operate according to an operation state before shutdown after the fault is cleared.

Fig. 10 is a schematic structural diagram of a further embodiment of the fault clearing apparatus for an equipment side provided by the present invention. As shown in fig. 10, the apparatus-side fault clearing device 100 further includes a second receiving unit 150 and a first control unit 140.

The second receiving unit 150 is configured to receive a start-up instruction sent by the terminal after the fault is cleared if the fault is the first preset fault and causes the equipment unit to perform shutdown protection; the first control unit 140 is configured to control the equipment set to start up and operate according to an operation state before shutdown in response to the start-up instruction received by the second receiving unit.

Specifically, the terminal sends the boot instruction to the device group after receiving the fault clearing success message, for example, after receiving the fault clearing success message, the terminal (App) may display a "reboot" button on an interface, and the user clicks the "reboot" button, so that the terminal sends the boot instruction to the device group, or the terminal (App) may switch to a device control interface, and the user may click the "boot" button on the device control interface, so that the terminal sends the boot instruction to the device group. After the second receiving unit 150 receives the power-on instruction sent by the terminal, the first control unit 140 controls the equipment set to operate according to the operation state before the shutdown due to the fault occurs.

In an optional embodiment, the first control unit 140 is further configured to, within a predetermined time period after the equipment set operates according to the operation state before shutdown, enable the equipment to continue to operate if the equipment set generates the first preset fault again.

Further, the first control unit 140 is further configured to, after the equipment set operates according to the operation state before shutdown for a predetermined time, if the equipment set generates a failure causing shutdown protection of the equipment set again, enable the equipment set to be in a shutdown state, and/or the apparatus further includes: a third sending unit (not shown in the figure), configured to send corresponding fault information to the terminal if the equipment unit fails to cause the equipment unit to stop protection again after the equipment unit operates for a predetermined time according to the operation state before the equipment unit stops.

Specifically, after the equipment unit recovers to the running state before the shutdown and reaches the predetermined time, if the fault occurs again, the first control unit 140 responds to the fault, controls the unit to stop running, and sends corresponding fault information to the terminal (app) through the third sending unit.

The invention also provides a fault clearing device for the terminal side. The terminal comprises a mobile terminal, such as a mobile phone, a tablet computer and the like. The device comprises: the first receiving unit is used for receiving corresponding fault information sent by the equipment unit when the equipment unit breaks down and is in a shutdown state; the second receiving unit is used for receiving a user instruction for clearing the fault after the first receiving unit receives the fault information sent by the equipment set; and the first sending unit is used for sending a fault clearing instruction to the equipment set when the second receiving unit receives the fault clearing user instruction, and the equipment set executes fault clearing operation. Further, the apparatus further comprises: the first display unit is used for displaying a preset fault interface after the first receiving unit receives the fault information sent by the equipment unit; a second receiving unit, further configured to: and receiving a user instruction for clearing the fault sent by a user on the preset fault interface displayed by the first display unit.

Fig. 11 is a schematic structural diagram of an embodiment of the fault clearing apparatus for a terminal side provided in the present invention. As shown in fig. 11, the terminal-side fault clearing apparatus 200 includes: a first receiving unit 210, a first display unit 220, a second receiving unit 230, and a first transmitting unit 240.

The first receiving unit 210 is configured to receive, when an equipment unit fails, corresponding failure information sent by the equipment unit; the first display unit 220 is configured to display a preset fault interface when the first receiving unit 210 receives the fault information sent by the equipment unit; the second receiving unit 230 is configured to receive a user instruction for clearing a fault, which is sent by a user, on the preset fault interface displayed by the first display unit 220; the first sending unit 240 is configured to send a fault clearing instruction to the equipment set when the second receiving unit receives the fault clearing user instruction, and the equipment set performs a fault clearing operation. The fault clearing operation is to ignore the occurrence of the fault, that is, detect the occurrence of the cleared fault, and not stop the operation of the unit.

When an equipment unit fails, the first receiving unit 210 receives corresponding failure information sent by the equipment unit. The equipment set has a fault detection function, each fault has a fixed detection mode and a preset fault code, the code inside the set can distinguish each fault according to the fault code, when the fault is detected, the equipment set is in a shutdown state, and fault information of the fault is sent to a terminal, namely a control client (App) which is installed on the terminal and controls the equipment. The fault information may specifically comprise a fault type and/or a fault code. The fault code may indicate a fault type.

The first display unit 220 is configured to display a preset fault interface when the first receiving unit 210 receives the fault information sent by the equipment set. Specifically, after the first receiving unit 210 receives the fault information sent by the equipment set, a preset fault interface is displayed to prompt the user that the equipment set is faulty. A fault code and/or fault information for the fault may also be displayed on the fault interface.

The second receiving unit 230 receives a user instruction for clearing the fault from the user on the preset fault interface displayed on the first display unit 220. Specifically, the first display unit 220 may display a clear failure button on the failure interface, and the second receiving unit 230 receives a user trigger (e.g., clicking a "clear failure" button) to the clear failure button, that is, receives a user instruction to clear the failure.

When the second receiving unit 230 receives the user instruction for clearing the fault, the first sending unit 240 sends a fault clearing instruction to the equipment group, and the equipment group performs a fault clearing operation.

Specifically, all the types of faults of the equipment unit are divided into two types, one is a fault which affects the operation of the unit, the other is a fault which does not affect the operation of the unit, namely, the fault can be automatically recovered, such as pipeline anti-freezing protection caused by too low temperature, fan overheating protection caused by too high temperature, voltage protection caused by unstable voltage, overload protection and the like, and when the external environment is recovered to a normal state, the fault can be automatically removed. The first preset fault is a fault which has no influence on the operation of the unit. When the equipment unit executes the fault clearing operation, only faults which have no influence on the operation of the unit can be cleared (temporarily determined to be normal), and if faults which currently occur in the equipment unit have influence on the operation (such as communication faults, compressor phase loss, step loss and the like), the faults cannot be cleared. If the fault is the first preset fault, the equipment unit clears the fault, and specifically, the current fault state can be set to be a normal state, that is, the fault is shielded, so that the unit can normally operate; and if the fault is not the first preset fault, the equipment unit does not clear the fault.

Fig. 12 is a schematic structural diagram of another embodiment of the fault clearing apparatus for a terminal side provided in the present invention. As shown in fig. 12, based on the above-described embodiment, the terminal-side fault clearing apparatus 200 further includes: the third receiving unit 250 further includes a second sending unit 260, an interface switching unit 270 and/or a second display unit 280.

The third receiving unit 250 is configured to receive a fault clearing success message or a fault clearing failure message sent by the device group. The fault clearing success message may include a fault clearing success flag bit and/or the fault clearing failure message may include a fault clearing failure flag bit. For example, after the fault is cleared, a fault clearing success flag bit sent by a controller main board of the equipment group is received. And if the fault cannot be cleared (the fault is a fault which affects the operation of the unit), receiving a fault clearing failure flag bit sent by a controller main board of the equipment unit.

The second sending unit 260 is configured to send a power-on instruction to the equipment set when the third receiving unit receives the fault clearing success message if the fault causes the equipment set to perform shutdown protection. Specifically, if the fault causes the shutdown protection of the equipment set, the terminal sends a power-on instruction to the equipment set after receiving the fault clearing success message, for example, after receiving the fault clearing success message, the terminal (App) may display a "reboot" button on an interface, and the user clicks the "reboot" button, so that the terminal sends the power-on instruction to the equipment set.

The interface switching unit 270 is configured to switch the current interface to a preset device control interface when the third receiving unit receives the fault clearing success message. For example, the current fault page may be switched to the device control interface, and the user may perform normal control on the device group on the device control interface, or the user clicks a "power on" button, so that the terminal sends a power on instruction to the device group.

The second display unit 280 is configured to display a corresponding prompt message on the fault interface when the third receiving unit receives the fault clearing failure message. For example, when a fault clearing failure flag bit sent by a controller main board of the equipment set is received, a prompt message that "the current fault cannot be manually cleared" is displayed on a fault interface.

In an optional embodiment, the fault clearing apparatus on the terminal side may further include a judging unit and a prompting unit (not shown).

A judging unit configured to judge whether the number of times the fault is cleared exceeds a predetermined number threshold; and the prompting unit is used for displaying prompting information for prompting a user to carry out fault maintenance if the judging unit judges that the times exceed the preset times threshold.

For example, there should be a limit to the number of times, such as 20 times, that fault clearing operations are continuously performed, and a prompt to the user "if the fault occurs again, it contacts the after-sales service personnel for repair" should the fault be cleared successfully each time or should the number of times the fault is cleared reach the limit number of times (i.e., the predetermined number threshold).

The invention also provides a storage medium corresponding to the fault clearing method, on which a computer program is stored, which program, when being executed by a processor, carries out the steps of any of the methods described above.

The invention also provides an equipment assembly corresponding to the fault clearing method for the equipment side, which comprises a processor, a memory and a computer program stored in the memory and capable of running on the processor, wherein the processor executes the computer program to realize any one of the steps of the method for the equipment side.

The invention also provides an equipment unit corresponding to the fault clearing device for the equipment side, which comprises any one of the fault clearing devices for the equipment side.

The present invention also provides a terminal corresponding to the fault clearing method for the terminal side, comprising a processor, a memory and a computer program stored in the memory and operable on the processor, wherein the processor executes the program to implement any of the steps of the method for the terminal side.

The invention also provides a terminal corresponding to the fault clearing device for the terminal side, which comprises the fault clearing device for the equipment side.

Therefore, according to the scheme provided by the invention, when the equipment unit breaks down and is in a shutdown state, if a fault clearing instruction is received, fault clearing operation is executed, so that when the equipment unit breaks down, the unit can continue to operate for a period of time by shielding the fault; further, corresponding fault information is sent to the terminal, the terminal sends a fault clearing instruction to the equipment set according to a user instruction after receiving the fault information, and the equipment set executes fault clearing operation when receiving the fault clearing instruction sent by the terminal, so that a user can control the equipment set to execute the fault clearing operation when the equipment set breaks down. By adopting the technical scheme of the invention, a buffer time can be provided for a user to contact maintenance personnel or search other solutions when equipment fails, and better user experience is provided for the user of the heating and air conditioning unit in a cold area.

The functions described herein may be implemented in hardware, software executed by a processor, firmware, or any combination thereof. If implemented in software executed by a processor, the functions may be stored on or transmitted over as one or more instructions or code on a computer-readable medium. Other examples and implementations are within the scope and spirit of the invention and the following claims. For example, due to the nature of software, the functions described above may be implemented using software executed by a processor, hardware, firmware, hardwired, or a combination of any of these. In addition, each functional unit may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit.

In the embodiments provided in the present application, it should be understood that the disclosed technology can be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units may be a logical division, and in actual implementation, there may be another division, for example, multiple units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, units or modules, and may be in an electrical or other form.

The units described as separate parts may or may not be physically separate, and the parts serving as the control device may or may not be physical units, may be located in one place, or may be distributed on a plurality of units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.

The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.

The above description is only an example of the present invention, and is not intended to limit the present invention, and it is obvious to those skilled in the art that various modifications and variations can be made in the present invention. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the scope of the claims of the present invention.

Claims

1. A fault clearing method, comprising:

when the equipment set breaks down, receiving a fault clearing instruction sent by a terminal;

when the fault clearing instruction is received, executing fault clearing operation;

determining whether the fault is a first preset fault;

if the fault is the first preset fault, sending a fault clearing success message to the terminal after the fault is cleared;

if the fault is not the first preset fault, not clearing the fault; and sending a failure clearing message to the terminal.

2. The method of claim 1, further comprising:

when the equipment unit breaks down, corresponding fault information is sent to the terminal;

the receiving a clear fault instruction includes: and receiving a fault clearing instruction sent by the terminal.

3. The method of claim 1, wherein the fault clearing success message comprises: the fault clearing success flag bit and/or the fault clearing failure message comprise: the fault clears the failed flag bit.

4. The method of claim 2, further comprising:

and if the fault is the first preset fault and causes the equipment unit to be shut down for protection, controlling the equipment unit to operate according to the operation state before shutdown after the fault is cleared.

5. The method of claim 2, further comprising:

if the fault is the first preset fault and causes the equipment unit to be shut down for protection, receiving a starting instruction sent by a terminal after the fault is cleared;

and responding to the received starting instruction, controlling the equipment unit to start and operate according to the operation state before the shutdown.

6. The method of claim 5, further comprising:

within a preset time after the equipment unit operates according to the operation state before the shutdown, if the equipment unit generates the first preset fault again, the equipment is enabled to continue to operate;

and/or the presence of a gas in the gas,

and after the equipment unit operates for a preset time according to the operation state before the shutdown, if the equipment unit has a fault which causes the shutdown protection of the equipment unit again, enabling the equipment unit to be in the shutdown state, and/or sending corresponding fault information to a terminal.

7. A fault clearing method, comprising:

when an equipment unit breaks down, receiving corresponding fault information sent by the equipment unit;

receiving a user instruction for clearing faults after receiving the fault information sent by the equipment set;

when receiving the user instruction for clearing the fault, sending a fault clearing instruction to the equipment set, and executing fault clearing operation by the equipment set;

receiving a user instruction to clear a fault, comprising: displaying a preset fault interface, and receiving a user instruction for clearing the fault sent by a user on the displayed preset fault interface.

8. The method of claim 7, wherein the device performs a fault clearing operation comprising:

determining whether the fault is a first preset fault;

if the fault is the first preset fault, clearing the fault;

if the fault is not the first predetermined fault, the fault is not cleared.

9. The method of claim 8, wherein receiving a user instruction to clear a fault from a user on the displayed default fault interface comprises:

and displaying a fault clearing button on the fault interface, and receiving the trigger of a user on the fault clearing button.

10. The method of claim 7, further comprising:

and displaying the fault code and/or fault information of the fault.

11. The method of claim 8, further comprising:

receiving a fault clearing success message or a fault clearing failure message sent by the equipment unit;

if the fault causes the equipment set to be shut down for protection, when the fault clearing success message is received, sending a starting instruction to the equipment set, and/or switching a current interface to a preset equipment control interface; and/or the presence of a gas in the gas,

and when the failure clearing message is received, displaying corresponding prompt information on the failure interface.

12. The method of claim 11,

the fault clearing success message includes: a fault clear success flag, and/or

The failure to clear message includes: the fault clears the failed flag bit.

13. The method of claim 11,

and judging whether the number of times of the fault removal exceeds a preset number threshold, and if the number of times exceeds the preset number threshold, displaying prompt information for prompting a user to carry out fault maintenance.

14. A fault clearing apparatus, comprising:

the first receiving unit is used for receiving a fault clearing instruction when the equipment unit breaks down;

a first execution unit, configured to execute a fault clearing operation when the first receiving unit receives the fault clearing instruction;

the execution unit, which executes a fault clearing operation, includes: determining whether the fault is a first preset fault;

a second sending unit, configured to send a fault clearing success message to the terminal after the fault is cleared if the fault is the first preset fault;

and if the fault is not the first preset fault, sending a fault clearing failure message to the terminal.

15. The apparatus of claim 14, further comprising:

the first sending unit is used for sending corresponding fault information to the terminal when the equipment unit fails;

the first receiving unit is further configured to: and receiving a fault clearing instruction sent by the terminal.

16. The apparatus of claim 14, wherein the execution unit is to perform a fault clearing operation comprising:

determining whether the fault is a first preset fault;

if the fault is the first preset fault, clearing the fault;

if the fault is not the first predetermined fault, the fault is not cleared.

17. The apparatus of claim 14, wherein the fault clearing success message comprises: the fault clearing success flag bit and/or the fault clearing failure message comprise: the fault clears the failed flag bit.

18. The apparatus of claim 14, further comprising:

and the first control unit is used for controlling the equipment unit to operate according to the operation state before shutdown after the fault is cleared if the fault is the first preset fault and causes the equipment unit to be shutdown for protection.

19. The apparatus of claim 14, further comprising:

the second receiving unit is used for receiving a starting instruction sent by a terminal after the fault is cleared if the fault is the first preset fault and causes the equipment unit to be shut down and protected;

and the first control unit is used for responding to the starting instruction received by the second receiving unit, controlling the equipment unit to start and operate according to the operation state before the shutdown.

20. The apparatus of claim 19,

the first control unit is further configured to: within a preset time after the equipment unit operates according to the operation state before the shutdown, if the equipment unit generates the first preset fault again, the equipment is enabled to continue to operate;

and/or the presence of a gas in the gas,

the first control unit is further configured to: after the equipment unit operates for a preset time according to the operation state before the shutdown, if the equipment unit has a fault which causes the shutdown protection of the equipment unit again, the equipment unit is in the shutdown state; and/or the presence of a gas in the gas,

the device further comprises: and the third sending unit is used for sending corresponding fault information to the terminal if the equipment unit has a fault which causes the equipment unit to stop for protection again after the equipment unit runs for a preset time according to the running state before the equipment unit stops.

21. A fault clearing apparatus, comprising:

the first receiving unit is used for receiving corresponding fault information sent by the equipment unit when the equipment unit breaks down;

the second receiving unit is used for receiving a user instruction for clearing the fault after the first receiving unit receives the fault information sent by the equipment set;

the first sending unit is used for sending a fault clearing instruction to the equipment set when the second receiving unit receives the fault clearing user instruction, and the equipment set executes fault clearing operation;

the first display unit is used for displaying a preset fault interface after the first receiving unit receives the fault information sent by the equipment unit;

a second receiving unit, further configured to: and receiving a user instruction for clearing the fault sent by a user on the preset fault interface displayed by the first display unit.

22. The apparatus of claim 21, wherein the device performs a fault clearing operation comprising:

determining whether the fault is a first preset fault;

if the fault is the first preset fault, clearing the fault;

if the fault is not the first predetermined fault, the fault is not cleared.

23. The apparatus of claim 21,

the first display unit is further configured to: displaying a fault clearing button on the fault interface;

the second receiving unit is further configured to: and receiving the trigger of the user to the fault clearing button.

24. The apparatus of claim 21, wherein the first display unit is further configured to: and displaying the fault code and/or fault information of the fault.

25. The apparatus of claim 21, further comprising:

a third receiving unit, configured to receive a fault clearing success message or a fault clearing failure message sent by the equipment group;

the second sending unit is used for sending a starting instruction to the equipment unit when the third receiving unit receives the fault clearing success message if the fault causes the equipment unit to be shut down and protected; and/or the presence of a gas in the gas,

the interface switching unit is used for switching the current interface to a preset equipment control interface when the third receiving unit receives the fault clearing success message; and/or the presence of a gas in the gas,

and the second display unit is used for displaying corresponding prompt information on the fault interface when the third receiving unit receives the fault clearing failure message.

26. The apparatus of claim 21,

the fault clearing success message includes: a fault clear success flag, and/or

The failure to clear message includes: the fault clears the failed flag bit.

27. The apparatus of claim 21, further comprising:

a judging unit configured to judge whether the number of times the fault is cleared exceeds a predetermined number threshold;

and the prompting unit is used for displaying corresponding prompting information if the judging unit judges that the times exceed the preset times threshold.

28. A storage medium having stored thereon a computer program which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 6 or carries out the steps of the method of any one of claims 7 to 13.

29. An apparatus assembly comprising a processor, a memory, and a computer program stored on the memory and executable on the processor, the processor implementing the steps of the method of any of claims 1-6 when executing the program.

30. An equipment assembly comprising a fault clearing device according to any one of claims 14 to 20.

31. A terminal comprising a processor, a memory, and a computer program stored on the memory and operable on the processor, the processor when executing the program implementing the steps of the method of any of claims 7 to 13.

32. A terminal, characterized in that it comprises a fault clearing arrangement according to any of claims 21-27.