CN109361557A - A kind of control method and control device that monitoring browser is stuck - Google Patents
A kind of control method and control device that monitoring browser is stuck Download PDFInfo
- Publication number
- CN109361557A CN109361557A CN201811527315.6A CN201811527315A CN109361557A CN 109361557 A CN109361557 A CN 109361557A CN 201811527315 A CN201811527315 A CN 201811527315A CN 109361557 A CN109361557 A CN 109361557A
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- CN
- China
- Prior art keywords
- thread
- stuck
- information
- tested
- browser
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
- H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/3003—Monitoring arrangements specially adapted to the computing system or computing system component being monitored
- G06F11/3006—Monitoring arrangements specially adapted to the computing system or computing system component being monitored where the computing system is distributed, e.g. networked systems, clusters, multiprocessor systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/3003—Monitoring arrangements specially adapted to the computing system or computing system component being monitored
- G06F11/302—Monitoring arrangements specially adapted to the computing system or computing system component being monitored where the computing system component is a software system
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/3055—Monitoring arrangements for monitoring the status of the computing system or of the computing system component, e.g. monitoring if the computing system is on, off, available, not available
Abstract
A kind of stuck control method of monitoring browser includes the following steps: i, judges whether receive the feedback information from tested thread in unit time t for being monitored to whether browser is stuck；If ii, not receiving the feedback information, then current stuck relevant information is sent to server, the present invention provides a kind of control methods and control device that monitoring browser is stuck, by the feedback information for obtaining tested thread within the unit time, if not receiving the feedback information of tested thread within the unit time, then current stuck relevant information is sent to server, to confirm stuck concrete reason, operation of the present invention is simple, it is easy to use, it is practical, there is high commercial value.
Description
Technical field
The invention belongs to the stuck monitoring field of browser, in particular to a kind of control method and control that monitoring browser is stuck
Device processed.
Background technique
With the continuous development of computer technology and network technology, internet is in people's lives, study, work, scientific research
In play indispensable role, people will complete various affairs by internet nearly every day, obtain
Various information.The either service of information provided by different websites is different, when user needs to obtain news,
Needing to browse news website may browse through special shopping website when user needs to buy thing.
Nowadays, internet has become one of people's life habit, and still, people are when browsing webpage, always
Browser can be caused stuck due to various factors, but specific stuck reason is no to be reported in time, to make clear
The device developer that lookes at can not efficiently solve the stuck problem of webpage, lead to not effectively solve the problems, such as that browser is stuck, just at present
For, when browser is in the presence of stuck, people would generally terminate by force process in task management menu, or occur
The interface that the website can not access, but these can not effectively prevent the later period from occurring stuck problem again when accessing,
Because being only aware of there is no the effective ways that the stuck problem of browser can be collected and be reported by one kind
The stuck concrete reason of browser can suit the remedy to the case, the stuck problem of the effective solution page.
And currently, there is no a kind of method that can effectively solve the problem that the above problem, especially a kind of monitoring browsings in the market
The stuck control method of device and control device.
Summary of the invention
For technological deficiency of the existing technology, the object of the present invention is to provide a kind of controls that monitoring browser is stuck
Method and control device, according to an aspect of the present invention, a kind of control method that monitoring browser is stuck, for browser
Whether it is stuck be monitored, include the following steps:
I, judge the feedback information from tested thread whether is received in unit time t；
If ii, not receiving the feedback information, current stuck relevant information is sent to server.
Preferably, the tested thread includes any of following thread or appoints multiple:
- IO thread；And
- UI thread.
Preferably, observer's thread sends test information to the tested thread, the feedback information with it is described
It is corresponding to test information.
Preferably, observer's thread periodically sends test information to the tested thread.
Preferably, the step i includes the following steps:
I1. judge whether third party's thread receives the feedback information from the tested thread in unit time t,
Wherein, third party's thread is the scene communicated with the tested thread.
Preferably, the range of the unit time t are as follows: 2s≤t≤16s.
Preferably, the current stuck relevant information includes at least any one of following information or appoints a variety of:
Active user's system environmental information；
Proceeding internal memory SNAPSHOT INFO；And
Browser process log.
Preferably, further include following steps:
Iii, server record the current stuck relevant information.
According to another aspect of the present invention, a kind of control device that monitoring browser is stuck is provided, for browsing
Whether device is stuck to be monitored, comprising:
First judgment means: judge the feedback information from tested thread whether is received in unit time t；
First processing unit: if not receiving the feedback information, current stuck relevant information is sent to server.
Preferably, first judgment means further include:
Second judgment means: judge whether third party's thread is received in unit time t from the tested thread
Feedback information, wherein third party's thread is the scene communicated with the tested thread.
Preferably, further includes:
Second processing device: server records the current stuck relevant information.
The present invention provides a kind of control methods and control device that monitoring browser is stuck, by obtaining within the unit time
The feedback information of tested thread is taken, if not receiving the feedback information of tested thread within the unit time, to server
Current stuck relevant information is sent, to confirm stuck concrete reason, operation of the present invention is simple, easy to use, practicability
By force, there is high commercial value.
Detailed description of the invention
Upon reading the detailed description of non-limiting embodiments with reference to the following drawings, other feature of the invention,
Objects and advantages will become more apparent upon:
Fig. 1 shows a specific embodiment of the invention, a kind of specific stream for the control method that monitoring browser is stuck
Journey schematic diagram；
Fig. 2 shows the first embodiment of the present invention, judges whether third party's thread receives in unit time t and come
From the idiographic flow schematic diagram of the feedback information of the tested thread；
Fig. 3 shows the second embodiment of the present invention, and server records the specific of the SNAPSHOT INFO of the current process
Flow diagram；And
Fig. 4 shows another embodiment of the present invention, a kind of mould for the control device that monitoring browser is stuck
Block connection schematic diagram.
Specific embodiment
In order to preferably technical solution of the present invention be made clearly to show, the present invention is made into one with reference to the accompanying drawing
Walk explanation.
Fig. 1 shows a specific embodiment of the invention, a kind of specific stream for the control method that monitoring browser is stuck
Journey schematic diagram specifically includes the following steps:
Firstly, entering step S101, judge the feedback letter from tested thread whether is received in unit time t
Breath, terminal observer's thread is based on terminal behavior and sends test information to test thread, if the tested thread is in unit
The interior feedback information that tested thread is sent to observer's thread, then prove that the terminal is interacted with user and belong to normal shape
State, if the tested thread does not send the feedback letter of tested thread not within the unit time to observer's thread
Breath, thens follow the steps S102, it will be understood by those skilled in the art that, this step is judgment step.
Further, the tested thread includes any of following thread or appoints multiple: IO thread and UI line
Journey, it will be appreciated by those skilled in the art that the IO thread is all threads opened in the terminal, and the UI thread is
For the thread that current page is shown, the tested thread can carry out the test of one or more threads according to actual needs.
Further, observer's thread sends test information, the feedback information and institute to the tested thread
State test information it is corresponding, in such embodiments, the terminal creates observer's thread in the browser, together
When, observer's thread sends test information to the tested thread, and the tested thread is receiving the test
When information, feedback information corresponding with the test information is sent to observer's thread within the unit time, it is preferable that
If there are multiple threads in the terminal browser, multiple observer's threads can be created simultaneously to multiple threads and send test
Information.
Further, observer's thread periodically sends test information, those skilled in the art to the tested thread
Member understands that observer's thread can be by the unit time of setting test interval, and the unit time based on test interval is fixed
Phase sends test information to the tested thread, correspondingly, can also observer's thread be set to real-time testing, and institute
State feedback information also Real-time Feedback.
Further, the range of the unit time t are as follows: 2s≤t≤16s, it will be appreciated by those skilled in the art that the observation
Person's thread sends test request to the tested thread, when the tested thread sends feedback information, then it is anti-to record this
It presents the time that time and observer's thread send test request to the tested thread, time difference of the two, that is, settable
For the unit time, it is preferable that multiple interval time can be obtained, and using the maximum duration in interval time as when unit
Between.
Finally, entering step S102, if not receiving the feedback information, current stuck related letter is sent to server
Breath, observer's thread sends test request to the tested thread, if the tested thread does not have within the unit time
Oriented observer's thread sends feedback information, then can assert that the webpage is in stuck state, and to the terminal service
Device sends current stuck information, and the current stuck relevant information includes at least any one of following information or appoints a variety of: when
Preceding user system environment information, proceeding internal memory SNAPSHOT INFO and browser process log, specifically, active user's system
Environmental information includes whether the browser version is compatible with accession page, it is preferable that and it further include the hardware information of the terminal,
The terminal hardware information includes system version, storage space and running space of terminal etc., meanwhile, the active user
System environments further includes whether network connection is normal.
Further, the proceeding internal memory SNAPSHOT INFO includes the snapshot letter in the proceeding internal memory in the browser
Breath, the SNAPSHOT INFO are that the stack information of current browser process, register information and other available mode information are stored
Get off, it will be appreciated by those skilled in the art that current stuck scene, the stuck reason of assistant analysis can be restored by SNAPSHOT INFO.
It further, include the log and stuck log operated normally, those skilled in the art in the process log
Member understands, in the browser, the whether operation information of user and the display information of the webpage, feedback information, line
Journey information can all be recorded, and form browser process log, the process log further includes the Webpage card
Concrete reason when dead situation.
Fig. 2 shows the first embodiment of the present invention, judges whether third party's thread receives in unit time t and come
Specifically include the following steps: from the idiographic flow schematic diagram of the feedback information of the tested thread
Firstly, entering step S201, judge whether third party's thread is received in unit time t from described tested
The feedback information of thread, wherein third party's thread is the scene communicated with the tested thread, in such reality
Apply in example, if occur jumping to the connection of third-party server or third party application in the webpage, by into
Whether the communication scene for entering the third party and the tested thread, obtain the feedback information of the tested thread in unit
Time internal feedback is into third party's thread.
In a preferred embodiment, user initiates browse request, while institute to a certain webpage by terminal browser
The solicited message that terminal server sends tested thread to the web page server is stated, however, jumping in the webpage
Turn link, and jump to a certain application program in user terminal, open the application program, the tested thread enters institute
The data interaction scene of application program and the webpage is stated, and by the feedback information in unit time internal feedback to the third
Square thread.
It will be appreciated by those skilled in the art that the step S202 in described Fig. 2 can refer to the step S102 in described Fig. 1,
It will not go into details for this.
Fig. 3 shows the second embodiment of the present invention, and server records the specific of the SNAPSHOT INFO of the current process
Flow diagram specifically includes the following steps:
It will be appreciated by those skilled in the art that the step S301 and step S302 in described Fig. 3 can be with reference to the steps in described Fig. 1
Rapid S101 and step S102, it will not be described here.
Finally, entering step S303, server records the stuck relevant information of the process, it will be appreciated by those skilled in the art that
When stuck situation occurs in the browser, by obtaining the SNAPSHOT INFO of current process, then it can be confirmed that the webpage is stuck
Fundamental cause, the SNAPSHOT INFO recorded by the terminal server, in combination with the custom system of server record
Environmental information and browser log can analyze and stuck concrete reason occur, and the clothes finally are recorded in stuck reason
It is engaged in the stuck database of device, it is preferable that if occurring current stuck and network and server in the SNAPSHOT INFO of the current process
Unrelated, then the terminal server can carry out the investigation of terminal hardware or browser execution environment by exclusive method, and finally will
The stuck reason is recorded and is shown.
In a preferred embodiment, on the server that stuck relevant information reports after, server is to each stuck
Analyzed, by these it is stuck classify according to stuck reason, and arranged according to the stuck several descendings of the stuck reason of every class, exploitation
Personnel analyze one by one and repair these collapses, are placed in the next version of browser.Customer upgrade browser obtains these reparations.
In an extremely special change case, after the terminal server is confirmed the stuck reason, in institute
Stating will appear the link for solving the stuck reason in terminal display interface, user completes to repair by clickthrough, such as described
In terminal the stuck reason of webpage be because current browser version is too low and caused by, then while showing stuck reason,
A link can be generated, user is upgraded the version of browser by clickthrough.
Fig. 4 shows another embodiment of the present invention, a kind of mould for the control device that monitoring browser is stuck
Block connection schematic diagram, it will be appreciated by those skilled in the art that being used for the present invention provides a kind of control device that monitoring browser is stuck
It is whether stuck to browser to be monitored, comprising: the first judgment means: to judge whether receive from quilt in unit time t
The feedback information of thread is tested, the terminal server is based on access webpage and sends test thread to the access web page server
Solicited message, if the web page server sends the feedback letter of tested thread within the unit time to the terminal service system
Breath, then prove that the terminal and the data interaction of the webpage belong to normal condition, first judgment means and described first
Processing unit and second judgment means connection.
Further, further include the first processing unit: if not receiving the feedback information, being sent to server current
Stuck relevant information, observer's thread sends test request to the tested thread, if the tested thread is in list
It can then not assert that the webpage is in stuck state to terminal server transmission feedback information in the time of position, and to institute
State terminal server and send current stuck information, the current stuck relevant information include at least any one of following information or
Appoint a variety of: active user's system environmental information, proceeding internal memory SNAPSHOT INFO and browser process log, the first processing dress
It sets and is connect with first judgment means and the second processing device.
Further, further include the second judgment means: judging whether third party's thread receives in unit time t and come from
The feedback information of the tested thread, wherein third party's thread is the scene communicated with the tested thread,
If occur jumping to the connection of third-party server or third party application in the webpage, by entering described the
Whether the communication scene of tripartite and the tested thread, the feedback information for obtaining the tested thread are anti-within the unit time
It is fed in third party's thread.
Further, further include second processing device: server records the current stuck relevant information, when the browsing
When stuck situation occurs in device, by the SNAPSHOT INFO of acquisition current process, then the stuck fundamental cause of the webpage can be confirmed,
The SNAPSHOT INFO is recorded by the terminal server, in combination with the user system environment information and clear of server record
It lookes at device log, can analyze and stuck concrete reason occur, and the doomed dead evidence of the server card finally is recorded in stuck reason
In library, after the terminal server is confirmed the stuck reason, it will appear in the terminal display interface and solve institute
The link of stuck reason is stated, user completes to repair by clickthrough, as the stuck reason of webpage in the terminal is because working as
Preceding browser version it is too low and caused by, then while showing stuck reason, a link can be generated, user is by clicking chain
It connects and upgrades the version of browser.
Specific embodiments of the present invention are described above.It is to be appreciated that the invention is not limited to above-mentioned
Particular implementation, those skilled in the art can make various deformations or amendments within the scope of the claims, this not shadow
Ring substantive content of the invention.
Claims (11)
1. a kind of control method that monitoring browser is stuck, for being monitored to whether browser is stuck, which is characterized in that packet
Include following steps:
I, judge the feedback information from tested thread whether is received in unit time t；
If ii, not receiving the feedback information, current stuck relevant information is sent to server.
2. control method according to claim 1, which is characterized in that the tested thread includes appointing in following thread
One or appoint it is multiple:
IO thread；And
UI thread.
3. control method according to claim 1 or 2, which is characterized in that observer's thread is to the tested line
Journey sends test information, and the feedback information is corresponding with the test information.
4. control method according to any one of claim 1 to 3, which is characterized in that observer's thread periodically to
The tested thread sends test information.
5. control method according to claim 1 or 2, which is characterized in that the step i includes the following steps:
I1. judge whether third party's thread receives the feedback information from the tested thread in unit time t,
In, third party's thread is the scene communicated with the tested thread.
6. control method according to any one of claim 1 to 5, which is characterized in that the range of the unit time t
Are as follows: 2s≤t≤16s.
7. control method according to any one of claim 1 to 6, which is characterized in that the current stuck relevant information
Including at least any one of following information or appoint a variety of:
Active user's system environmental information；
Proceeding internal memory SNAPSHOT INFO；And
Browser process log.
8. control method according to any one of claim 1 to 7, which is characterized in that further include following steps:
Iii, server record the current stuck relevant information.
9. a kind of control device that monitoring browser is stuck, for being monitored to whether browser is stuck, which is characterized in that packet
It includes:
First judgment means (1): judge the feedback information from tested thread whether is received in unit time t；
First processing unit (2): if not receiving the feedback information, current stuck relevant information is sent to server.
10. control device according to claim 9, which is characterized in that first judgment means further include:
Second judgment means (11): judge whether third party's thread is received in unit time t from the tested thread
Feedback information, wherein third party's thread is the scene communicated with the tested thread.
11. control device according to claim 9 or 10, which is characterized in that further include:
Second processing device (3): server records the current stuck relevant information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811527315.6A CN109361557B (en) | 2018-12-13 | 2018-12-13 | Control method and control device for monitoring browser jamming |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811527315.6A CN109361557B (en) | 2018-12-13 | 2018-12-13 | Control method and control device for monitoring browser jamming |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN109361557A true CN109361557A (en) | 2019-02-19 |
| CN109361557B CN109361557B (en) | 2022-05-06 |
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ID=65328667
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201811527315.6A Active CN109361557B (en) | 2018-12-13 | 2018-12-13 | Control method and control device for monitoring browser jamming |
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Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104899108A (en) * | 2014-12-26 | 2015-09-09 | 北京奇虎科技有限公司 | Browser restoring method and browser restoring system |
| CN105740326A (en) * | 2016-01-21 | 2016-07-06 | 腾讯科技（深圳）有限公司 | Thread state monitoring method and device for browser |
| CN107861826A (en) * | 2017-10-31 | 2018-03-30 | 努比亚技术有限公司 | Freeze screen monitoring with solving method, mobile terminal and computer-readable recording medium |
| CN108021496A (en) * | 2016-10-28 | 2018-05-11 | 腾讯科技（深圳）有限公司 | Thread-data processing method and processing device |
-
2018
- 2018-12-13 CN CN201811527315.6A patent/CN109361557B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104899108A (en) * | 2014-12-26 | 2015-09-09 | 北京奇虎科技有限公司 | Browser restoring method and browser restoring system |
| CN105740326A (en) * | 2016-01-21 | 2016-07-06 | 腾讯科技（深圳）有限公司 | Thread state monitoring method and device for browser |
| CN108021496A (en) * | 2016-10-28 | 2018-05-11 | 腾讯科技（深圳）有限公司 | Thread-data processing method and processing device |
| CN107861826A (en) * | 2017-10-31 | 2018-03-30 | 努比亚技术有限公司 | Freeze screen monitoring with solving method, mobile terminal and computer-readable recording medium |
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| CN109361557B (en) | 2022-05-06 |
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