CN109359179A - Message treatment method, device, terminal device and computer storage medium - Google Patents

Message treatment method, device, terminal device and computer storage medium Download PDF

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Publication number
CN109359179A
CN109359179A CN201811089693.0A CN201811089693A CN109359179A CN 109359179 A CN109359179 A CN 109359179A CN 201811089693 A CN201811089693 A CN 201811089693A CN 109359179 A CN109359179 A CN 109359179A
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China
Prior art keywords
question
message
answer
answer message
type
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CN201811089693.0A
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Chinese (zh)
Inventor
高雪
陈喆
孙昊
莫智慧
陈志宇
毛书宇
张梓丹
王亚军
杨茜
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Alibaba China Co Ltd
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Guangzhou Shenma Mobile Information Technology Co Ltd
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Priority to CN201811089693.0A priority Critical patent/CN109359179A/en
Publication of CN109359179A publication Critical patent/CN109359179A/en
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Abstract

The embodiment of the invention provides a kind of message treatment method, device, terminal device and computer storage mediums, wherein message treatment method includes: the type of message for obtaining the question and answer message in question and answer interactive window;According to the type of message and the received operation information to the question and answer message, judge whether the question and answer message has been handled by message receiver;According to judging result, processing is marked to the question and answer message, and feed back corresponding processing label to the sender of the question and answer message.Through the embodiment of the present invention, whether the question and answer message that can accurately understand transmission has been handled by other side.

Description

Message treatment method, device, terminal device and computer storage medium
Technical field
The present embodiments relate to field of computer technology more particularly to a kind of message treatment method, device, terminal devices And computer storage medium.
Background technique
Socialization question and answer website is also referred to as " social question and answer website " or " Ask-Answer Community ", is between encyclopaedia and traditional question and answer Question and answer class SNS (social networking service) website, be a public knowledge platform.It proposes problem or sight by some user Viewpoint is answered a question or replied or commented on to point, other users, is interacted in the form of community, rebuilds the pass of people and information System.
Existing Ask-Answer Community mostly uses the mode of conventional comment community to realize, realizes interaction by comment between user. But using this interactive mode, if certain user has issued problem or viewpoint, and other users are not grasped accordingly Make, such as do not carry out comment reply or thumb up or pay close attention to operation, then the user of RELEASE PROBLEM or viewpoint is difficult to understand other use Whether family has known the content of oneself publication, can not obtain accurately with the content of publication for information about, also, but also question and answer Community not can be carried out accurate data statistics, to provide foundation for subsequent operation.
Summary of the invention
In view of this, the embodiment of the present invention provides a kind of Message Processing scheme of Ask-Answer Community, to solve the above problems.
According to a first aspect of the embodiments of the present invention, a kind of message treatment method is provided, comprising: obtain question and answer interaction window The type of message of question and answer message in mouthful;According to the type of message and the received operation information to the question and answer message, sentence Whether the question and answer message of breaking has been handled by message receiver;According to judging result, processing is marked to the question and answer message, And corresponding processing label is fed back to the sender of the question and answer message.
According to a second aspect of the embodiments of the present invention, a kind of message processing apparatus is provided, comprising: obtain module, be used for Obtain the type of message of the question and answer message in question and answer interactive window;Judgment module, for according to the type of message and received To the operation information of the question and answer message, judge whether the question and answer message has been handled by message receiver;Mark module is used for According to judging result, processing is marked to the question and answer message, and feed back corresponding place to the sender of the question and answer message Reason label.
According to a third aspect of the embodiments of the present invention, a kind of terminal device is provided, comprising: processor, memory, communication Interface and communication bus, the processor, the memory and the communication interface are completed mutual by the communication bus Communication;For the memory for storing an at least executable instruction, the executable instruction makes the processor execute such as the The corresponding operation of message treatment method described in one side.
According to a fourth aspect of the embodiments of the present invention, a kind of computer storage medium is provided, computer is stored thereon with Program realizes message treatment method as described in relation to the first aspect when the program is executed by processor.
The Message Processing scheme provided according to embodiments of the present invention, according to the type of message of question and answer message and user to question and answer The operation information of message, to determine whether question and answer message has been handled by message receiver, and according to judging result to question and answer message It is marked.Accordingly, for send question and answer message user, can accurately understand oneself transmission question and answer message whether by Other side's processing, such as whether being read by other side;And for Ask-Answer Community, it can also accurately know which question and answer message is The message handled by message receiver, which is the message not handled by message receiver, thus realize accurate data statistics, It further provides and accurately refers to and foundation for subsequent Ask-Answer Community data manipulation.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this The some embodiments recorded in inventive embodiments can also obtain according to these attached drawings for those of ordinary skill in the art Obtain other attached drawings.
Fig. 1 is the step flow chart according to a kind of message treatment method of the embodiment of the present invention one;
Fig. 2 is the step flow chart according to a kind of message treatment method of the embodiment of the present invention two;
Fig. 3 is the interface schematic diagram of the processing label of one of embodiment illustrated in fig. 2 question and answer message;
Fig. 4 is the structural block diagram according to a kind of message processing apparatus of the embodiment of the present invention three;
Fig. 5 is the structural block diagram according to a kind of message processing apparatus of the embodiment of the present invention four;
Fig. 6 is the structural schematic diagram according to a kind of terminal device of the embodiment of the present invention five.
Specific embodiment
In order to make those skilled in the art more fully understand the technical solution in the embodiment of the present invention, below in conjunction with the present invention Attached drawing in embodiment, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described reality Applying example only is a part of the embodiment of the embodiment of the present invention, instead of all the embodiments.Based on the implementation in the embodiment of the present invention The range of protection of the embodiment of the present invention all should belong in example, those of ordinary skill in the art's every other embodiment obtained.
Below with reference to attached drawing of the embodiment of the present invention the embodiment of the present invention will be further explained specific implementation.
Embodiment one
Referring to Fig.1, a kind of step flow chart of according to embodiments of the present invention one message treatment method is shown.
The message treatment method of the present embodiment the following steps are included:
Step S102: the type of message of the question and answer message in question and answer interactive window is obtained.
In the embodiment of the present invention, for Ask-Answer Community, question and answer interactive window is provided, it is one-to-one or one-to-many to carry out The interaction of user's question and answer.When user carry out question and answer interaction by question and answer interactive window, various ways can be used and interact, Such as, text mode, video mode, audible etc..Have by the question and answer message that different interactive modes is sent corresponding Type of message, e.g., literal type, video type, audio types, etc..The embodiment of the present invention, with the angle of question and answer message receiver Degree carries out Message Processing to the question and answer message in question and answer interactive window, obtains the corresponding message of question and answer message to be processed first Type.
Step S104: according to the type of message and the received operation information to question and answer message, judge that question and answer message is It is no to be handled by message receiver.
By taking the interaction of one-to-one question and answer as an example, if people's equipment side is putd question to send question and answer message, message receiver is to answer Inscribe people's equipment;If answer people's equipment side sends question and answer message, message receiver is to put question to people's equipment.When question and answer interaction includes When more than two users, if a certain user sends message, message receiver is its in addition to the user of the transmission message He is user, in such cases, because processing of the different message receivers to message may be different, then can carry out respectively subsequent Label processing.
The operation information of question and answer message is used to indicate to which kind of operation is question and answer message carried out, including but not limited to: clear Look at operation, play operation, draw Rendering operations, etc..
Step S106: according to judging result, processing is marked to question and answer message, and feed back to the sender of question and answer message Corresponding processing label.
Wherein, it is any appropriate to be used according to actual needs by those skilled in the art to the label processing of question and answer message Mode realize, e.g., different processing is marked using the different icons of setting, alternatively, using setting different literals Different processing is marked, alternatively, by using different format analysis processings to question and answer message to carry out the mark of different disposal Note, etc..It is handled by label, the information whether message has been handled by message receiver is accurately obtained convenient for message sender, It is also convenient for Ask-Answer Community and accurate statistics is carried out to corresponding data.
Wherein, the feedback of processing label can be realized by those skilled in the art by any appropriate ways, e.g., is passed through Server feed back or directly feed back etc., and question and answer message sender is after receiving the feedback, according to the place of feedback Reason label carries out corresponding displaying processing in the question and answer interactive window of sender, e.g., carries out icon displaying, text is shown, lattice Formula variation displaying, etc..
Through this embodiment, according to the type of message of question and answer message and user to the operation information of question and answer message, to determine Whether question and answer message has been handled by message receiver, and question and answer message is marked according to judging result.Accordingly, for transmission The user of question and answer message, whether the question and answer message that can accurately understand oneself transmission has been handled by other side, such as whether by other side It reads;And for Ask-Answer Community, it can also accurately know which question and answer message is to have been disappeared by what message receiver was handled Breath, it is further subsequent question and answer society to realize accurate data statistics which, which is not by the message of message receiver processing, Data manipulation offer in area's accurately refers to and foundation.
The message treatment method of the present embodiment can be executed by any suitable terminal device with data-handling capacity, Including but not limited to: mobile terminal (such as tablet computer, mobile phone) and PC machine.
Embodiment two
Referring to Fig. 2, a kind of step flow chart of according to embodiments of the present invention two message treatment method is shown.
The message treatment method of the present embodiment the following steps are included:
Step S202: question and answer interactive instruction is received;According to question and answer interactive instruction, the information of at least two users is obtained.
Wherein, the question and answer interactive instruction is used to indicate progress question and answer interactive operation between at least two users.For example, one Question and answer interactive operation is carried out between a enquirement people and an answer people, alternatively, multiple (two and two or more) put question to people and one Question and answer interactive operation is carried out between a answer people, alternatively, carrying out question and answer interactive operation between multiple participants.
In the embodiment of the present invention, if a certain user proposes problem or publication viewpoint in Ask-Answer Community, answer people is needed to return Multiple question and answer, or need multiple when discussing together for the viewpoints of publication, it can be asked by any suitable operation transmission Answer interactive instruction, Ask-Answer Community obtains after receiving the question and answer interactive instruction and needs to participate in question and answer and reply or viewpoint discussion The information of all users.Wherein, the information includes but is not limited to: the identification information (such as ID, title or the pet name) of user is used Any suitable information such as the icon information (such as head portrait) at family, the embodiment of the present invention can to the information of at least two user The specifying information that can include is with no restriction.
It should be noted that puing question to people's equipment side to may be that people is putd question to carry out certain by taking the interaction of one-to-one question and answer as an example Kind operation is as clicked " question and answer interaction " button, or " question and answer request " button etc. similar to setting, so that question and answer interactive instruction is initiated, Then put question to people's equipment side that can obtain corresponding user information according to the instruction;It and then may be that reception mentions in answer people's equipment side It asks the question and answer interactive instruction that people's side apparatus is sent, such as puts question to people's equipment side while obtaining user information, which is sent out Server is given, the instruction is sent to answer people's equipment by server, at this point, answer people equipment is receiving question and answer interaction It is same to obtain the information for participating in the user of interaction of instruction instruction after instruction.One-to-many question and answer are interactive to be handed over one-to-one question and answer Mutually similar, a side obtains the information of all participation users as initiator, and other each side connect as recipient by server After the question and answer interactive instruction for receiving initiator's transmission, the same information for obtaining all participation users.That is, the embodiment of the present invention Message Processing scheme is suitable for question and answer interactive instruction initiator, is applied equally to question and answer interactive instruction recipient.
Step S204: showing question and answer interactive window, provides question and answer at least two user by question and answer interactive window Interactive operation.
When user in Ask-Answer Community needs interactive, Ask-Answer Community provides a user question and answer interactive window, for participating in using Family carries out question and answer interaction in same interactive interface.Wherein, the question and answer interactive operation may include at least one of: text Interactive operation, image interactive operation, speech enabled operation, video interactive operation.
By step S202 and S204, realizes in Ask-Answer Community and provide dedicated question and answer interactive window for user, with reality Existing multiple users promote user experience for a certain problem or viewpoint interaction prefecture.In addition, being based on the question and answer interactive window, also A variety of question and answer interactive operations are provided, e.g., text interactive operation, speech enabled operation, video interactive operation enrich as a result, Ask-Answer Community interactive operation type, improves interactive operation efficiency, also further improves the usage experience of user.
Step S206: the type of message of the question and answer message in question and answer interactive window is obtained.
As previously mentioned, the question and answer interactive operation includes text interactive operation, image interaction behaviour in the embodiment of the present invention One of work, speech enabled operation and video interactive operation are a variety of.Different text interactive operations can produce different Question and answer type of message.With question and answer interactive operation correspondingly, in the present embodiment, the type of message also may include it is following at least One of: text type, image type, audio types, video type.
The present embodiment carries out at message the question and answer message in question and answer interactive window with the angle of question and answer message receiver Reason, obtains the corresponding type of message of question and answer message to be processed.For question and answer message sender, can directly it disappear to question and answer It ceases recipient to send message or send message to message receiver by server, can carry and disappear in the question and answer message of transmission The information of type is ceased, message sink can therefrom directly acquire type of message;It can not also carry and disappear in the question and answer message of transmission The information for ceasing type transfers to message receiver to obtain the type of message for determining question and answer message.
Step S208: according to type of message and the received operation information to question and answer message, judge question and answer message whether It is handled by message receiver.
In specific implementation, this step may include at least one of following implementations:
Mode one: if whether question and answer message is text type, according to question and answer message in the displaying of question and answer interactive window Show in range, judges whether question and answer message has been handled by message receiver.
For the question and answer message of text type, if it showed in the window visible range of question and answer interactive window, It is believed that it is processed;Otherwise, it is believed that not yet processed.For example, message receiver opens the question and answer interactive window page, protect Card content of text is presented in current window i.e. it is believed that processed.The question and answer message data volume of text type is small, is easy to show, By this kind of mode, can quickly and efficiently judge whether question and answer message is processed.
Mode two: if question and answer message is image type, it is according to the file header data of question and answer message and end-of-file data It is no to show within the scope of the displaying of question and answer interactive window, judge whether question and answer message has been handled by message receiver.
Image is by way of being expressed as image file, therefore, in the present embodiment, if file header data and end-of-file data Show in question and answer interactive window, that is, all data of image completely show in question and answer interactive window, then it is believed that It is processed;Otherwise, it is believed that not yet processed.The question and answer message of image type needs to render ability by complete draw All information is expressed, therefore, when file header data and end-of-file data have showed, it is believed that image shows completely, according to Whether this, can processed with the question and answer message of accurate judgement image type.
Mode three plays the audio of question and answer message according to whether receiving user if question and answer message is audio types Operational order, judges whether question and answer message has been handled by message receiver.
After the question and answer message of audio types is only played, can just it think processed.Optionally, in a kind of feasible pattern In, if message receiver clicks speech message, broadcasting is produced, disregards play time length, that is, may be set to processed.But It is without being limited thereto, in practical applications, it can also be determined just true after current voice message is completely played by any appropriate ways It is processed to determine it.By judging whether speech message is played, whether the question and answer message that audio types may be implemented is processed Accurate judgement.
Mode four, if question and answer message is video type, according to whether receiving user to the video playing of question and answer message Operational order, judges whether question and answer message has been handled by message receiver.
It is similar with the question and answer message of audio types, after the question and answer message of video type is also only played, can just it think It is processed.Optionally, in a kind of feasible pattern, if message receiver clicks video messaging, broadcasting is produced, disregards broadcasting Length of time may be set to processed.But not limited to this, in practical applications, it can also be determined by any appropriate ways Current video message just determines that it is processed after completely being played.By judging whether video messaging is played, may be implemented The whether processed accurate judgement of the question and answer message of video type.
Step S210: according to judging result, processing is marked to question and answer message, and feed back to the sender of question and answer message Corresponding processing label.
In a kind of feasible pattern, this step be may be implemented are as follows: if the judging result indicates question and answer message not by message Recipient's processing then carries out non-read flag to question and answer message, and feeds back the non-read flag to the sender of question and answer message;If institute It states judging result instruction question and answer message to be handled by message receiver, then read flag is carried out to question and answer message, and disappear to question and answer The sender of breath feeds back read flag.By read flag and non-read flag, can clearly mark current message whether by Message receiver is read, and realizes simple and clear.But not limited to this, in realizing application, those skilled in the art can also Processing according to actual needs, to be marked using any suitable other way, such as icon mode or format mode, etc. Deng.
Question and answer message sender can be shown accordingly after the processing label for receiving feedback.
As shown in figure 3, in Fig. 3, question and answer interactive window works as prezone at a kind of displaying interface of the processing label of question and answer message Face shows word message (i.e. the question and answer message of text type), image message (i.e. image that user A is sent to user B simultaneously The question and answer message of type), (i.e. the question and answer of video type disappear for audio message (i.e. the question and answer message of audio types) and video messaging Breath), as can be seen from Fig. 3, because word message and image message have all completely been shown in the side user B, therefore in the side user A quilt Labeled as "read", indicate that user B has read the word message and image message;And audio message and video messaging are not It is played by user B, therefore is marked as "unread" in the side user A, instruction user B not yet reads the audio message and video disappears Breath.
Through this embodiment, according to the type of message of question and answer message and user to the operation information of question and answer message, to determine Whether question and answer message has been handled by message receiver, and question and answer message is marked according to judging result.Accordingly, for transmission The user of question and answer message, whether the question and answer message that can accurately understand oneself transmission has been handled by other side, such as whether by other side It reads;And for Ask-Answer Community, it can also accurately know which question and answer message is to have been disappeared by what message receiver was handled Breath, it is further subsequent question and answer society to realize accurate data statistics which, which is not by the message of message receiver processing, Data manipulation offer in area's accurately refers to and foundation.
The message treatment method of the present embodiment can be executed by any suitable terminal device with data-handling capacity, Including but not limited to: mobile terminal (such as tablet computer, mobile phone) and PC machine.
Embodiment three
Referring to Fig. 4, a kind of structural block diagram of according to embodiments of the present invention three message processing apparatus is shown.
The message processing apparatus of the present embodiment includes: to obtain module 302, is disappeared for obtaining the question and answer in question and answer interactive window The type of message of breath;Judgment module 304, for sentencing according to the type of message and the received operation information to question and answer message Whether disconnected question and answer message has been handled by message receiver;Mark module 306, for being carried out to question and answer message according to judging result Label processing, and corresponding processing label is fed back to the sender of question and answer message.
The message processing apparatus of the present embodiment for realizing corresponding message treatment method in aforesaid plurality of embodiment of the method, And the beneficial effect with corresponding embodiment of the method, details are not described herein.
Example IV
Referring to Fig. 5, a kind of structural block diagram of according to embodiments of the present invention four message processing apparatus is shown.
The message processing apparatus of the present embodiment includes: to obtain module 402, is disappeared for obtaining the question and answer in question and answer interactive window The type of message of breath;Judgment module 404, for being believed according to the type of message and the received operation to the question and answer message Breath, judges whether the question and answer message has been handled by message receiver;Mark module 406 is used for according to judging result, to described Processing is marked in question and answer message, and feeds back corresponding processing label to the sender of the question and answer message.
Optionally, the type of message includes at least one of: text type, image type, audio types, video class Type.
Optionally, the judgment module 404 includes: the first judging submodule 4042, if being text for the question and answer message Whether this type has then showed within the scope of the displaying of the question and answer interactive window according to the question and answer message, has asked described in judgement Answer whether message has been handled by message receiver;And/or second judgment submodule 4044, if being figure for the question and answer message As type, then according to the file header data of the question and answer message and end-of-file data whether in the exhibition of the question and answer interactive window Demonstration shows in enclosing, and judges whether the question and answer message has been handled by message receiver;And/or third judging submodule 4046, If being audio types for the question and answer message, according to whether receiving user to the audio player operation of the question and answer message Instruction, judges whether the question and answer message has been handled by message receiver;And/or the 4th judging submodule 4048, if being used for institute Stating question and answer message is video type, then instructs, sentence to the video play operation of the question and answer message according to whether receiving user Whether the question and answer message of breaking has been handled by message receiver.
Optionally, the mark module 406, if indicating the question and answer message not by the message for the judging result Recipient's processing then carries out non-read flag to the question and answer message, and does not read to the sender of question and answer message feedback is described Label;If the judging result indicates that the question and answer message is handled by the message receiver, to the question and answer message into Capable read flag, and the read flag is fed back to the sender of the question and answer message.
Optionally, the message processing apparatus of the present embodiment further include: command reception module 408, in the acquisition mould Before block 402 obtains the type of message of the question and answer message in question and answer interactive window, question and answer interactive instruction is received, wherein described to ask It answers interactive instruction and is used to indicate progress question and answer interactive operation between at least two users;According to the question and answer interactive instruction, obtain The information of at least two user;Window display module 410 passes through the question and answer for showing the question and answer interactive window Interactive window provides question and answer interactive operation at least two user.
Optionally, the question and answer interactive operation includes at least one of: text interactive operation, image interactive operation, sound Frequency interactive operation, video interactive operation.
The message processing apparatus of the present embodiment for realizing corresponding message treatment method in aforesaid plurality of embodiment of the method, And the beneficial effect with corresponding embodiment of the method, details are not described herein.
Embodiment five
Referring to Fig. 6, a kind of structural schematic diagram of according to embodiments of the present invention five terminal device is shown, the present invention is specific Embodiment does not limit the specific implementation of terminal device.
As shown in fig. 6, the terminal device may include: processor (processor) 502, communication interface (Communications Interface) 504, memory (memory) 506 and communication bus 508.
Wherein:
Processor 502, communication interface 504 and memory 506 complete mutual communication by communication bus 508.
Communication interface 504, for being communicated with other terminal devices or server.
Processor 502 can specifically execute the correlation in above-mentioned message treatment method embodiment for executing program 510 Step.
Specifically, program 510 may include program code, which includes computer operation instruction.
Processor 502 may be central processor CPU or specific integrated circuit ASIC (Application Specific Integrated Circuit), or be arranged to implement the integrated electricity of one or more of the embodiment of the present invention Road.The one or more processors that terminal device includes can be same type of processor, such as one or more CPU;It can also To be different types of processor, such as one or more CPU and one or more ASIC.
Memory 506, for storing program 510.Memory 506 may include high speed RAM memory, it is also possible to further include Nonvolatile memory (non-volatile memory), for example, at least a magnetic disk storage.
Program 510 specifically can be used for so that processor 502 executes following operation: obtain the question and answer in question and answer interactive window The type of message of message;According to the type of message and the received operation information to the question and answer message, the question and answer are judged Whether message has been handled by message receiver;According to judging result, processing is marked to the question and answer message, and ask to described The sender for answering message feeds back corresponding processing label.
In a kind of optional embodiment, the type of message includes at least one of: text type, image class Type, audio types, video type.
In a kind of optional embodiment, program 510 be also used to so that processor 502 according to the type of message and The received operation information to the question and answer message, when judging whether the question and answer message is handled by message receiver, if institute Whether stating question and answer message is text type, then opened up within the scope of the displaying of the question and answer interactive window according to the question and answer message It is existing, judge whether the question and answer message has been handled by message receiver;And/or if the question and answer message is image type, root Whether opened up within the scope of the displaying of the question and answer interactive window according to the file header data and end-of-file data of the question and answer message It is existing, judge whether the question and answer message has been handled by message receiver;And/or if the question and answer message is audio types, root According to whether audio player operation instruction of the user to the question and answer message is received, judge the question and answer message whether by message Recipient's processing;And/or if the question and answer message is video type, according to whether receiving user to the question and answer message Video play operation instruction, judge whether the question and answer message has been handled by message receiver.
In a kind of optional embodiment, program 510 is also used to so that processor 502 is according to judging result, to institute When stating question and answer message processing is marked, if the judging result indicates the question and answer message not by the message receiver Reason then carries out non-read flag to the question and answer message;If the judging result indicates that the question and answer message is connect by the message Debit's processing, then carry out read flag to the question and answer message.
In a kind of optional embodiment, program 510 is also used to so that processor 502 is in obtaining question and answer interactive window Question and answer message type of message before, also reception question and answer interactive instruction, wherein the question and answer interactive instruction is used to indicate at least Question and answer interactive operation is carried out between two users;According to the question and answer interactive instruction, the information of at least two user is obtained; It shows the question and answer interactive window, provides question and answer interactive operation at least two user by the question and answer interactive window.
In a kind of optional embodiment, the question and answer interactive operation includes at least one of: text interactive operation, Image interactive operation, speech enabled operation, video interactive operation.
In program 510 specific implementation of each step may refer to corresponding steps in above-mentioned message treatment method embodiment and Corresponding description in unit, this will not be repeated here.It is apparent to those skilled in the art that for description convenience and Succinctly, the specific work process of the equipment and module of foregoing description, can refer to corresponding processes in the foregoing method embodiment and retouch It states, details are not described herein.
Terminal device through this embodiment believes the operation of question and answer message according to the type of message of question and answer message and user Breath, to determine whether question and answer message has been handled by message receiver, and is marked question and answer message according to judging result.By This, for sending the user of question and answer message, whether the question and answer message that can accurately understand oneself transmission has been handled by other side, such as Whether read by other side;And for Ask-Answer Community, it can also accurately know which question and answer message is by message sink The message just handled, it is further rear to realize accurate data statistics which, which is not by the message of message receiver processing, Continuous Ask-Answer Community data manipulation offer accurately refers to and foundation.
It may be noted that all parts/step described in the embodiment of the present invention can be split as more according to the needs of implementation The part operation of two or more components/steps or components/steps can also be combined into new component/step by multi-part/step Suddenly, to realize the purpose of the embodiment of the present invention.
It is above-mentioned to be realized in hardware, firmware according to the method for the embodiment of the present invention, or be implemented as being storable in note Software or computer code in recording medium (such as CD ROM, RAM, floppy disk, hard disk or magneto-optic disk), or it is implemented through net The original storage of network downloading in long-range recording medium or nonvolatile machine readable media and will be stored in local recording medium In computer code, so that method described herein can be stored in using general purpose computer, application specific processor or can compile Such software processing in journey or the recording medium of specialized hardware (such as ASIC or FPGA).It is appreciated that computer, processing Device, microprocessor controller or programmable hardware include can store or receive software or computer code storage assembly (for example, RAM, ROM, flash memory etc.), when the software or computer code are by computer, processor or hardware access and execute, realize Message treatment method described herein.In addition, when general purpose computer accesses for realizing the message treatment method being shown here When code, general purpose computer is converted to the dedicated computing for being used for executing the message treatment method being shown here by the execution of code Machine.
Those of ordinary skill in the art may be aware that list described in conjunction with the examples disclosed in the embodiments of the present disclosure Member and method and step can be realized with the combination of electronic hardware or computer software and electronic hardware.These functions are actually It is implemented in hardware or software, the specific application and design constraint depending on technical solution.Professional technician Each specific application can be used different methods to achieve the described function, but this realization is it is not considered that exceed The range of the embodiment of the present invention.
Embodiment that the above embodiments are only used to illustrate the present invention, and the limitation not to the embodiment of the present invention, related skill The those of ordinary skill in art field can also make various in the case where not departing from the spirit and scope of the embodiment of the present invention Variation and modification, therefore all equivalent technical solutions also belong to the scope of the embodiment of the present invention, the patent of the embodiment of the present invention Protection scope should be defined by the claims.

Claims (14)

1. a kind of message treatment method, comprising:
Obtain the type of message of the question and answer message in question and answer interactive window;
According to the type of message and the received operation information to the question and answer message, judge the question and answer message whether by Message receiver processing;
According to judging result, processing is marked to the question and answer message, and feed back and correspond to the sender of the question and answer message Processing label.
2. according to the method described in claim 1, wherein, the type of message includes at least one of: text type, image Type, audio types, video type.
3. described according to the type of message and received to the question and answer message according to the method described in claim 2, wherein Operation information, judge whether the question and answer message has been handled by message receiver, comprising:
If whether the question and answer message is text type, according to the question and answer message in the displaying of the question and answer interactive window Show in range, judges whether the question and answer message has been handled by message receiver;
And/or
If whether the question and answer message is image type, according to the file header data of the question and answer message and end-of-file data Show within the scope of the displaying of the question and answer interactive window, judges whether the question and answer message has been handled by message receiver;
And/or
If the question and answer message is audio types, according to whether receiving user to the audio player operation of the question and answer message Instruction, judges whether the question and answer message has been handled by message receiver;
And/or
If the question and answer message is video type, according to whether receiving user to the video play operation of the question and answer message Instruction, judges whether the question and answer message has been handled by message receiver.
4. method according to claim 1-3, wherein it is described according to judging result, to the question and answer message into Line flag processing, comprising:
If the judging result indicates that the question and answer message is not handled by the message receiver, the question and answer message is carried out Non- read flag;
If the judging result indicates that the question and answer message is handled by the message receiver, the question and answer message is carried out Read flag.
5. method according to claim 1-3, wherein the question and answer message in the acquisition question and answer interactive window Type of message before, the method also includes:
Receive question and answer interactive instruction, wherein the question and answer interactive instruction is used to indicate progress question and answer friendship between at least two users Interoperability;
According to the question and answer interactive instruction, the information of at least two user is obtained;
It shows the question and answer interactive window, provides question and answer interaction behaviour at least two user by the question and answer interactive window Make.
6. according to the method described in claim 5, wherein, the question and answer interactive operation includes at least one of: text interaction Operation, image interactive operation, speech enabled operation, video interactive operation.
7. a kind of message processing apparatus, comprising:
Module is obtained, for obtaining the type of message of the question and answer message in question and answer interactive window;
Judgment module, for being asked described in judgement according to the type of message and the received operation information to the question and answer message Answer whether message has been handled by message receiver;
Processing is marked to the question and answer message for according to judging result in mark module, and to the hair of the question and answer message Feed back corresponding processing label in the side of sending.
8. device according to claim 7, wherein the type of message includes at least one of: text type, image Type, audio types, video type.
9. device according to claim 8, wherein the judgment module includes:
First judging submodule, if being text type for the question and answer message, according to the question and answer message whether in institute It states and shows within the scope of the displaying of question and answer interactive window, judge whether the question and answer message has been handled by message receiver;
And/or
Second judgment submodule, if being image type for the question and answer message, according to the file header number of the question and answer message Whether show within the scope of the displaying of the question and answer interactive window according to end-of-file data, whether to have judged the question and answer message It is handled by message receiver;
And/or
Third judging submodule is asked according to whether receiving user described if being audio types for the question and answer message The audio player operation instruction for answering message, judges whether the question and answer message has been handled by message receiver;
And/or
4th judging submodule is asked according to whether receiving user described if being video type for the question and answer message The video play operation instruction for answering message, judges whether the question and answer message has been handled by message receiver.
10. according to the described in any item devices of claim 7-39, wherein the mark module, if being used for the judging result It indicates that the question and answer message is not handled by the message receiver, then non-read flag is carried out to the question and answer message, and to described The sender of question and answer message feeds back the non-read flag;If the judging result indicates that the question and answer message is connect by the message Debit's processing then carries out read flag to the question and answer message, and has read to mark to the sender of question and answer message feedback is described Note.
11. according to the described in any item devices of claim 7-39, wherein described device further include:
Command reception module, for it is described acquisition module obtain question and answer interactive window in question and answer message type of message it Before, receive question and answer interactive instruction, wherein the question and answer interactive instruction, which is used to indicate between at least two users, carries out question and answer interaction Operation;According to the question and answer interactive instruction, the information of at least two user is obtained;
Window display module, for showing the question and answer interactive window, by the question and answer interactive window to described at least two User provides question and answer interactive operation.
12. device according to claim 11, wherein the question and answer interactive operation includes at least one of: pen friends Interoperability, image interactive operation, speech enabled operation, video interactive operation.
13. a kind of terminal device, comprising: processor, memory, communication interface and communication bus, the processor, the storage Device and the communication interface complete mutual communication by the communication bus;
The memory executes the processor as right is wanted for storing an at least executable instruction, the executable instruction Ask the corresponding operation of message treatment method described in any one of 1-6.
14. a kind of computer storage medium, is stored thereon with computer program, such as right is realized when which is executed by processor It is required that any message treatment method in 1-6.
CN201811089693.0A 2018-09-18 2018-09-18 Message treatment method, device, terminal device and computer storage medium Pending CN109359179A (en)

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