Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
The embodiment of the present invention propose a kind of order processing method, referring to Figure 1, this method specifically includes the following steps:
S101, receives pending target order, the target order include target product mark and pending mesh
Mark file.
Target order, which can be, is committed to either one or two of server by terminal by user (such as sales force, business personnel)
Service order, service order herein can include but is not limited to product sales order, carry out installation service for certain product
Apply for order etc..Target product can be any product involved in service order, and product herein is according to actual fortune
Battalion it needs to be determined that, it may include but be not limited to: mobile product (such as mobile phone, telephone expenses set meal), credit product (such as salesman borrows, it is small borrow,
Peasant borrow etc.), vehicles product (such as motorcycle/electric car product), education product (such as books, Internet education).Often
Service order corresponding to kind product can all have corresponding quality standard, such as: the requirement of service order corresponding to mobile product
Including mobile group customer online enquiries screenshot, IPHONE (the smart phone series of American Apple Inc's research and development) mobile phone IMEI
The files such as (International Mobile Equipment Identity, international mobile equipment identification number) code;Another example is:
Salesman borrow the corresponding service order of product require to include work prove, files such as identity card, etc..Server is according to every kind of product
Quality standard come to corresponding service order carry out quality examination.In step s101, user can submit target to order by terminal
It is single, in the specific implementation, terminal can be the equipment such as mobile phone, tablet computer, it is mountable in the terminal to have business APP
(Application, application program), user run business APP and submit target order in the interactive interface of business APP;
Mark and pending file destination in the target order including target product.
S102 obtains corresponding aimed quality standard according to the mark of the target product.
S103 carries out quality examination to the file destination according to the aimed quality standard.
In step s102-s103, a kind of mark of product corresponds to a kind of quality standard;Quality standard herein includes following
At least one of it is required that: quantity of documents requirement, the requirement of file content quality requirement, file attribute.Each product identification with
Its corresponding quality standard is previously stored into the memory space of server or database, and server can be empty from itself storage
Between or from database obtain target product the corresponding aimed quality standard of mark, and according to aimed quality standard to target text
Part carries out quality examination.It is specific as follows:
(1) quantity of documents that quantity of documents requires regulation target order that should include, such as: if target product is mobile produces
Product, aimed quality standard requirements include mobile two files of group customer online enquiries screenshot and IPHONE mobile phone IMEI code;I.e.
Quantity of documents requires to be 2;Server according to this document quantitative requirement check target order in include file destination quantity whether
More than or equal to 2, meet quantity of documents requirement if it is larger than or equal to 2 determining file destinations, the quality inspection of target order is qualified;Otherwise mesh
It is unqualified to mark order quality inspection.
(2) file content quality requirement provides the condition that file content should meet, such as: if target product is salesman's loan
Product, file content quality requirement provide the dimensions of identity card picture, clarity;Server is examined according to file content quality requirement
Look into whether the identity card picture for including in target order meets the requirement for stating size and clarity, the file destination if meeting
Meet the requirement of aimed quality standard, the quality inspection of target order is qualified;The target text if being unsatisfactory for (as oversized, not clear enough)
Part is unsatisfactory for the requirement of aimed quality standard, and the target order quality inspection is unqualified.
(3) file attribute comprises at least one of the following: file class, file name and file size.File attribute requirement
The condition that regulation file attribute should meet, such as: if target product is that salesman borrows product, file attribute requires to include file life
Name rule;Server requires to check whether each file destination title meets above-mentioned file life in target order according to this file attribute
Name rule, file destination meets the requirement of aimed quality standard if meeting, and the quality inspection of target order is qualified;Otherwise the target order
Quality inspection is unqualified.
It is understood that if aimed quality standard includes quantity of documents requirement, content quality requires and file attribute
It is required that three, server then detects the requirement whether file destination is all satisfied above three standard respectively, if being all satisfied
The quality inspection of target order is qualified;Otherwise the quality inspection of target order is unqualified.
S104 carries out air control processing to the target order according to the result of the quality examination.
The purpose of air control processing is to reduce the quantity of wrong order, the smooth execution of guarantee follow-up business treatment process.
According to foregoing teachings it is found that quality examination result can include: the quality inspection of target order is qualified or target order quality inspection is unqualified;That
, the process handled according to air control performed by different quality examination results is not also identical, specifically: if target order quality inspection
Qualification, then the process of air control processing can include but is not limited to following any one or more: the target order is recorded and stores,
The successful prompt information of the bill of lading is sent to the terminal, executes business processing etc. according to target order;If target order quality inspection
Unqualified, then the process of air control processing may include following any one or more: recording the underproof target order, marks mesh
The mistake for marking file sends the prompt information etc. that the bill of lading fails and carries mistake guide to terminal.
In the embodiment of the present invention, server receives pending target order, and the target order includes target product
Mark and pending file destination;Corresponding aimed quality standard is obtained according to the mark of the target product;According to described
Aimed quality standard carries out quality examination to the file destination;According to the result of the quality examination to the target order into
Row air control processing;As it can be seen that implementing the embodiment of the present invention, the quality of order can be improved, reduce the quantity of wrong order, guarantee to order
Single reliability and safety, to be conducive to the smooth execution of business procession.
The embodiment of the present invention proposes another order processing method, refers to Fig. 2, and this method specifically includes following steps
S201-s205:
S201 stores quality inspection table, in the quality inspection table.The quality mark of mark and various products comprising at least one product
Standard, a kind of mark of product correspond to a kind of quality standard.
Quality inspection table can be preset by server and be stored in the memory space or network data base (such as cloud data of server
Library etc.) in, quality inspection table is using the mark of product as index, for storing the corresponding quality standard of each product identification.Wherein,
The mark of product is used for a kind of product of unique identification, and the mark of the product may include but be not limited to: name of product, product IDs
(Identity, identification number) coding etc.,.The quality standard includes at least one of claimed below: quantity of documents requires, is literary
Part content quality mark, file attribute requirement;File attribute comprises at least one of the following: file class, file name and file
Size.Fig. 3 shows the content for quality inspection table of having anticipated, which may include file class, file name, appropriate products, quality mark
Note, type of error, supplementary explanation and error correction are guided.
Wherein, type of error is that the severity of the influence according to mistake to business processing is divided, it may include is closed
Key error or noncritical error, influence of influence of the fatal error to business processing compared with noncritical error to business processing are more tight
Weight;For example, the IPHONE mobile phone IMEI code photo of certain order submission is unqualified, (such as IMEI code photo is non-original, IMEI code photograph
Piece is imperfect etc.), can determine this order according to quality inspection table, there are mistakes, and the type of error belongs to fatal error;If the order
The IPHONE mobile phone IMEI code photo of submission is qualified but fuzzy, then the type of error is noncritical error.Supplementary explanation is used for
The content of quality annotation is improved, such as: supplementary explanation is for illustrating that IMEI code photo belongs to qualification in what situations, what situation
Under belong to it is unqualified;Etc..Error correction, which is guided, to be used to indicate and how to modify to the file destination that there is mistake, example
As in above-mentioned example: if the IMEI photo submitted is unqualified, it can be " to provide again effective and qualified that error correction, which is guided,
IPHONE mobile phone IMEI photo ";If the IMEI photo submitted is qualified but fuzzy, it can be " to provide again that error correction, which is guided,
Clearly IPHONE mobile phone IMEI photo ";Etc..
S202, receives pending target order, the target order include target product mark and pending mesh
Mark file.The step s202 of the present embodiment can refer to step s101 shown in FIG. 1, and this will not be repeated here.
S203 obtains aimed quality standard according to the mark of the target product.
In the specific implementation, step s203, which can comprise the following steps that, reads the quality inspection table;Institute is inquired from the quality inspection table
State the corresponding aimed quality standard of mark of target product.It has been observed that a kind of mark of product corresponds to a kind of quality in quality inspection table
Standard, server can inquire corresponding aimed quality standard according to the mark of the target product in this step s203.
S204 carries out quality examination to the file destination according to the aimed quality standard.
In the specific implementation, step s204 can comprise the following steps that
A1, check whether the file destination meets the requirement of the aimed quality standard;
A2, if satisfied, then determining that the file destination quality inspection is qualified;
A3, if not satisfied, then determine that the file destination quality inspection is unqualified, be the file destination marked erroneous.
In a kind of feasible embodiment, the aimed quality standard includes quantity of documents requirement;Then above-mentioned steps a1
It specifically includes:
Count the quantity of the file destination;
Judge whether the quantity of the file destination reaches quantity of documents requirement included by the aimed quality standard;
If reaching, the file destination meets the requirement of the aimed quality standard.
In present embodiment, the quantity of documents that quantity of documents requires regulation target order that should include, such as: if target produces
Product are mobile product, and aimed quality standard requirements include mobile group customer online enquiries screenshot and IPHONE mobile phone IMEI code two
A file;I.e. quantity of documents requires to be 2;Server checks the file destination for including in target order according to this document quantitative requirement
Whether quantity is more than or equal to 2, meets quantity of documents requirement if it is larger than or equal to 2 determining file destinations, target order quality inspection is closed
Lattice;Otherwise the quality inspection of target order is unqualified.
In another feasible embodiment, the aimed quality standard includes file content quality requirement;The text
Part content quality requires to include following at least one: image name requires, image definition requires, image size requirements, image
Content requirement;Then above-mentioned steps a1 is specifically included: the content for parsing the file destination obtains target image information;
Judge whether the target image information meets the file content quality requirement;
If satisfied, the file destination meets the requirement of the aimed quality standard.
In the present embodiment, file content quality requirement provides the condition that file content should meet, and specifically provides
The requirement that image file should meet;Such as: if target product is that salesman borrows product, file content quality requirement provides identity
Size, the clarity of license piece;Server checks the identity card picture for including in target order according to file content quality requirement
Whether the requirement of stating size and clarity is met, and file destination meets the requirement of aimed quality standard, target if meeting
Order quality inspection is qualified;File destination is unsatisfactory for the requirement of aimed quality standard if being unsatisfactory for (as oversized, not clear enough),
The target order quality inspection is unqualified.
In another feasible embodiment, the aimed quality standard includes file attribute requirement;The step a1 tool
Body includes:
Analyze the file attribute of the file destination;
Judge whether the file attribute of the file destination meets the file attribute requirement;
If satisfied, the file destination meets the requirement of the aimed quality standard.
In present embodiment, file attribute is comprised at least one of the following: file class, file name and file size.Text
Part attribute specification provides the condition that file attribute should meet, such as: if target product is that salesman borrows product, file attribute requirement
Including file designation rule;Server requires to check whether each file destination title meets in target order according to this file attribute
Above-mentioned file designation rule, file destination meets the requirement of aimed quality standard if meeting, and the quality inspection of target order is qualified;Otherwise
The target order quality inspection is unqualified.
It can flexibly any embodiment in above-mentioned three kinds of embodiments be executed in practical application, execution, example can also be combined
Such as, if aimed quality standard includes that quantity of documents requirement, content quality require and file attribute requirement three, server if, is needed
The requirement whether file destination is all satisfied above three standard is detected in conjunction with above-mentioned various embodiments, if being all satisfied
The quality inspection of target order is qualified;Otherwise the quality inspection of target order is unqualified.
S205 carries out air control processing to the target order according to the result of the quality examination.
In one embodiment, the aimed quality standard further include: error correction is guided;Step s205 is specifically included:
If b1, the target order quality inspection are qualified, the target order is executed at business according to the file destination
Reason;
If b2, the target order quality inspection are unqualified, according to the file destination marked mistake it is corresponding mistake more
Positive guide is modified.
In another embodiment, the aimed quality standard further includes type of error, and the type of error includes crucial wrong
Mistake or noncritical error;Then after above-mentioned steps b2, further includes:
If b3, correcting successfully, it is determined that the target order quality inspection is qualified, and according to the target order to the target
Product executes business processing;
If b4, amendment failure, obtain and record type of error belonging to the mistake that the file destination is marked.
In above-mentioned b3-b4, the requirement that the file destination after successfully referring to amendment meets aimed quality standard is corrected;Modification
Unsuccessfully refer to that the file destination after amendment still remains mistake, is unsatisfactory for the requirement of aimed quality standard.For example, file destination
For mobile group customer online enquiries screenshot, the mistake that the file destination before amendment is marked is mobile group customer online enquiries
System mobile phone number and application form Client handset number are inconsistent, after file destination guides amendment according to corresponding error correction, weight
The revised file destination newly submitted includes to cut with the consistent mobile group customer online enquiries of application form Client handset number
Figure, then correct success, and the quality inspection of target order is qualified;For another example: file destination is mobile group customer online enquiries screenshot, before modification
The mistake that is marked of file destination be mobile group customer Web Enquiry System customer information without " group's qualification mark ", target
After file guides modification according to the corresponding error correction, the mobile group customer online enquiries screenshot photo resubmited is still
Do not include so " group's qualification mark ", then corrects failure, server will mark underproof file destination, and record file destination
Type of error be noncritical error.
Additionally optionally, server can also regular (such as daily, monthly) counting user bill of lading record, including statistics mentions
The type of error of the order of the quantity and bill of lading failure of single successfully quantity and bill of lading failure;The result of statistics is also provided to
Operating administration is to carry out corresponding performance appraisal to user.
In the embodiment of the present invention, server receives pending target order, and the target order includes target product
Mark and pending file destination;Corresponding aimed quality standard is obtained according to the mark of the target product;According to described
Aimed quality standard carries out quality examination to the file destination;According to the result of the quality examination to the target order into
Row air control processing;As it can be seen that implementing the embodiment of the present invention, the quality of order can be improved, reduce the quantity of wrong order, guarantee to order
Single reliability and safety, to be conducive to the smooth execution of business procession.
The description of embodiment based on the above order processing method, the embodiment of the present invention provide a kind of order processing device,
The device can be operate in a computer program in server, can be applied to above-mentioned Fig. 1-order shown in Fig. 2
In processing method, for the corresponding steps in execution of order processing method.Fig. 4 is referred to, the device can include:
Order reception unit 101, for receiving the pending target order, the target order includes target product
Mark and pending file destination;
Acquiring unit 102, for obtaining aimed quality standard according to the mark of the target product;
Quality inspection unit 103, for carrying out quality examination to the file destination according to the aimed quality standard;
Order processing unit 104, for carrying out air control processing to the target order according to the result of the quality examination.
In a kind of embodiment, described device further include:
Storage unit 105 includes the mark and various productions of at least one product for storing quality inspection table, in the quality inspection table
The quality standard of product, a kind of mark of product correspond to a kind of quality standard;
Wherein, the quality standard includes at least one of claimed below: quantity of documents requires, file content quality is wanted
It asks, file attribute requirement;
File attribute comprises at least one of the following: file class, file name and file size.
In another embodiment, the acquiring unit 102 is specifically used for:
Read the quality inspection table;
The corresponding aimed quality standard of mark of the target product is inquired from the quality inspection table.
In another embodiment, the quality inspection unit 103 is specifically used for:
Check whether the file destination meets the requirement of the aimed quality standard;
If satisfied, then determining that the target order quality inspection is qualified;
It is the file destination marked erroneous if not satisfied, then determining that the target order quality inspection is unqualified.
In another embodiment, the aimed quality standard includes quantity of documents requirement;The quality inspection unit 103 has
Body is used for:
Count the quantity of the file destination;
Judge whether the quantity of the file destination reaches quantity of documents requirement included by the aimed quality standard;
If reaching, the file destination meets the requirement of the aimed quality standard.
In another embodiment, the aimed quality standard includes file content quality requirement;The file content quality
Require to include following at least one: image names requirement, image definition requirement, the requirement of image size requirements, presentation content;Institute
Quality inspection unit 103 is stated to be specifically used for:
The content for parsing the file destination obtains target image information;
Judge whether the target image information meets the file content quality requirement;
If satisfied, the file destination meets the requirement of the aimed quality standard.
In another embodiment, the aimed quality standard includes file attribute requirement;The quality inspection unit 103 has
Body is used for:
Analyze the file attribute of the file destination;
Judge whether the file attribute of the file destination meets the file attribute requirement;
If satisfied, the file destination meets the requirement of the aimed quality standard.
In another embodiment, the aimed quality standard further include: error correction is guided;The order processing unit
104 are specifically used for:
If the target order quality inspection is qualified, business processing is executed to the target order according to the file destination;
If the target order quality inspection is unqualified, the corresponding error correction of mistake marked according to the file destination refers to
Draw and is modified.
In another embodiment, the aimed quality standard further includes type of error, and the type of error includes crucial wrong
Mistake or noncritical error;The order processing unit 104 is also used to:
If correcting successfully, it is determined that the target order quality inspection is qualified, and is produced according to the target order to the target
Product execute business processing;
If amendment failure, obtains and records type of error belonging to the mistake that the file destination is marked.
In the embodiment of the present invention, server receives pending target order, and the target order includes target product
Mark and pending file destination;Corresponding aimed quality standard is obtained according to the mark of the target product;According to described
Aimed quality standard carries out quality examination to the file destination;According to the result of the quality examination to the target order into
Row air control processing;As it can be seen that implementing the embodiment of the present invention, the quality of order can be improved, reduce the quantity of wrong order, guarantee to order
Single reliability and safety, to be conducive to the smooth execution of business procession.
The description of embodiment based on the above order processing method and processing device, the embodiment of the present invention also provide a kind of service
Device can be applied in above-mentioned Fig. 1-order processing method shown in Fig. 2, for corresponding in execution of order processing method
Step.Fig. 5 is referred to, the internal structure of the server may include processor, network interface and computer storage medium.Wherein,
Processor, communication interface and computer storage medium in server can be connected by bus or other modes, of the invention real
It applies in Fig. 5 shown in example for being connected by bus.
Communication interface is to realize the medium interacted between server and external equipment with information exchange.Processor (or
Claim CPU (Central Processing Unit, central processing unit)) be server calculating core and control core, fit
In realizing one or one or more instruction, it is particularly adapted to load and execute one or one or more instructs to realize correlation method
Process or corresponding function;Computer storage medium (Memory) is the memory device in server, for storing program and data.
It is understood that computer storage medium herein both may include the built-in storage medium of server, naturally it is also possible to wrap
Include the expansion storage medium that server is supported.Computer storage medium provides memory space, which stores service
The operating system of device.Also, in the memory space also house be suitable for by processor loads and one executed or one with
On instruction, these instructions can be one or more computer program (including program code).It should be noted that
Computer storage medium herein can be high speed RAM memory, be also possible to non-labile memory (non-volatile
Memory), a for example, at least magnetic disk storage;It optionally can also be that at least one is located remotely from the calculating of aforementioned processor
Machine storage medium.
In one embodiment, the computer storage medium is stored with one or one or more instruction, processor load
And one stored in computer storage medium or one or more instruction are executed, to realize method flow shown in above-mentioned Fig. 1 or Fig. 2
In corresponding steps;In the specific implementation, one in computer storage medium or one or more instruction are loaded and are held by processor
Row following steps:
Receive pending target order, the target order include target product mark and pending target text
Part;
Aimed quality standard is obtained according to the mark of the target product;
Quality examination is carried out to the file destination according to the aimed quality standard;
Air control processing is carried out to the target order according to the result of the quality examination.
In one embodiment, one in computer storage medium or one or more instruction are loaded and are executed by processor
Before described the step of receiving pending target order, also execute the following steps:
Quality inspection table is stored, the quality standard of mark and various products in the quality inspection table comprising at least one product, one
The mark of kind product corresponds to a kind of quality standard;
Wherein, the quality standard includes at least one of claimed below: quantity of documents requires, file content quality is wanted
It asks, file attribute requirement;
File attribute comprises at least one of the following: file class, file name and file size.
In another embodiment, one in computer storage medium or one or more instruction are loaded and are executed by processor
In described the step of obtaining aimed quality standard according to the mark of the target product, following steps are specifically executed:
Read the quality inspection table;
The corresponding aimed quality standard of mark of the target product is inquired from the quality inspection table.
In another embodiment, one in computer storage medium or one or more instruction are loaded and are executed by processor
During described the step of carrying out quality examination to the file destination according to the aimed quality standard, specific execution is as follows
Step:
Check whether the file destination meets the requirement of the aimed quality standard;
If satisfied, then determining that the target order quality inspection is qualified;
It is the file destination marked erroneous if not satisfied, then determining that the target order quality inspection is unqualified.
In another embodiment, the aimed quality standard includes quantity of documents requirement;One in computer storage medium
Item or one or more instruction are loaded by processor and execute whether the inspection file destination meets the aimed quality mark
During the step of requirement of standard, following steps are specifically executed:
Count the quantity of the file destination;
Judge whether the quantity of the file destination reaches quantity of documents requirement included by the aimed quality standard;
If reaching, the file destination meets the requirement of the aimed quality standard.
In another embodiment, the aimed quality standard includes file content quality requirement;The file content quality
Require to include following at least one: image names requirement, image definition requirement, the requirement of image size requirements, presentation content;Meter
One in calculation machine storage medium or one or more instruction loads by processor and whether execute the inspection file destination
During the step of meeting the requirement of the aimed quality standard, following steps are specifically executed:
The content for parsing the file destination obtains target image information;
Judge whether the target image information meets the file content quality requirement;
If satisfied, the file destination meets the requirement of the aimed quality standard.
In another embodiment, the aimed quality standard includes file attribute requirement;One in computer storage medium
Item or one or more instruction are loaded by processor and execute whether the inspection file destination meets the aimed quality mark
During the step of requirement of standard, following steps are specifically executed:
Analyze the file attribute of the file destination;
Judge whether the file attribute of the file destination meets the file attribute requirement;
If satisfied, the file destination meets the requirement of the aimed quality standard.
In another embodiment, the aimed quality standard further include: error correction is guided;In computer storage medium
One or one or more instruction are loaded by processor and execute the result according to the quality examination to the target order
During the step of carrying out air control processing, following steps are specifically executed:
If the target order quality inspection is qualified, business processing is executed to the target order according to the file destination;
If the target order quality inspection is unqualified, the corresponding error correction of mistake marked according to the file destination refers to
Draw and is modified.
In another embodiment, the aimed quality standard further includes type of error, and the type of error includes crucial wrong
Mistake or noncritical error;One in computer storage medium or one or more instruction load by processor and described in executing according to
After the step of corresponding error correction guide of the mistake that the file destination is marked is modified, also execute the following steps:
If correcting successfully, it is determined that the target order quality inspection is qualified, and is produced according to the target order to the target
Product execute business processing;
If amendment failure, obtains and records type of error belonging to the mistake that the file destination is marked.
In the embodiment of the present invention, server receives pending target order, and the target order includes target product
Mark and pending file destination;Corresponding aimed quality standard is obtained according to the mark of the target product;According to described
Aimed quality standard carries out quality examination to the file destination;According to the result of the quality examination to the target order into
Row air control processing;As it can be seen that implementing the embodiment of the present invention, the quality of order can be improved, reduce the quantity of wrong order, guarantee to order
Single reliability and safety, to be conducive to the smooth execution of business procession.
The above disclosure is only the preferred embodiments of the present invention, cannot limit the right model of the present invention with this certainly
It encloses, therefore equivalent changes made in accordance with the claims of the present invention, is still within the scope of the present invention.