CN109299796A - The nine core intelligence operation management systems based on water purification industry - Google Patents
The nine core intelligence operation management systems based on water purification industry Download PDFInfo
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- CN109299796A CN109299796A CN201811110272.1A CN201811110272A CN109299796A CN 109299796 A CN109299796 A CN 109299796A CN 201811110272 A CN201811110272 A CN 201811110272A CN 109299796 A CN109299796 A CN 109299796A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0208—Trade or exchange of goods or services in exchange for incentives or rewards
Abstract
The nine core intelligence operation management systems provided by the invention based on water purification industry, server includes difference quotient city unit, businessman's administrative unit and integration managing unit；Difference quotient city unit is equipped with difference quotient city；Businessman's administrative unit increases for businessman, deletes or edits product information；Integral list is equipped in integration managing unit, the corresponding reward on total mark value of each behavior event is set out in integral list, the behavior event of real-time monitoring user increases corresponding reward on total mark value when user executes the behavior event in integral list in the points account of user；User side is for accessing difference quotient city purchase purifier.System businessman's administrative unit facilitates businessman to manage commodity on sale, facilitates businessman's restocking, undercarriage or editor's product information, convenient, sound commodity management system is provided to businessman.This has the function of difference quotient city to the system, and user directly can buy purifier in difference quotient city, easy to use, while also adding integrating function, improves the enthusiasm of user, functional diversities.
Description
Technical field
The invention belongs to water purification industry technology fields, and in particular to the nine core intelligence operation management systems based on water purification industry
System.
Background technique
The development of water purification enterprise be unable to do without user, and user demand is exactly the enterprise product technology upgrading side perfect with service
To.According to authoritative institution correlation investigation, consumer for use the pain spot of water purification product specifically include that cannot prompt to change core,
After sale not in time, leak.From finding as can be seen that user is for the side such as water flow, state of filter element and daily maintenance
The demand in face is strong.
Other than product, for overall market, 2016 start, and water purification industry slowdown in growth, on the one hand having can not
The macro environment evaded influences, but more has the inherence of industry self-growth to keep in check: purchase is in the form of a single, and most of purchasing channel is also
It is solid shop/brick and mortar store or electric business platform, solid shop/brick and mortar store purchase is cumbersome.Existing electric business platform lacks sound commodity management system, convenient
Businessman manages commodity, and platform feature is single.
Summary of the invention
For the defects in the prior art, the present invention provides the nine core intelligence operation management systems based on water purification industry,
Convenient, sound commodity management system is provided to businessman, increases purchase integrating function, functional diversities.
A kind of nine core intelligence operation management systems based on water purification industry, including user terminal and server；
The server includes difference quotient city unit, businessman's administrative unit and integration managing unit；
Difference quotient city unit is preset with the commodity page, and the commodity page is equipped with different product informations；
Items list is equipped in businessman's administrative unit；The product information of restocking, businessman's administrative unit are shown in items list
For receiving the edit instruction of businessman, increase, delete or edit product information in items list；Businessman's administrative unit uses
EXCEL exports the items list；
It is equipped with integral list in the integration managing unit, integrates in list and each corresponding product of behavior event is set out
Point reward value, the behavior event of integration managing unit real-time monitoring user, when user executes the behavior event in integral list,
Increase corresponding reward on total mark value in the points account of user；
The user terminal is used to receive the difference quotient city access instruction of user, accesses the commodity page；User terminal, which receives, to be used
The commodity selection at family instructs, and product information is selected on the commodity page, and generate purchase order；It is also used to receive the payment of user
After instruction, the payment of purchase order is completed, is bought successfully.
Further, the user terminal is also used to receive the apparatus bound instruction of user, increases new purifier, and with
User account is bound；It is also used to receive the equipment edit instruction of user, updates the information for the purifier bound；
It is also used to receive the equipment unbundlings instruction of user, the purifier bound is unbinded.
Further, what the integration managing unit was also used to receive administrative staff checks and writes off instruction, to user integral account
Score value settled accounts or nullified；The integration managing unit is also used to the score value using EXCEL export user integral account.
Further, further include O&M end:
The user terminal is also used to receive the instruction of reporting for repairment of user's input, and the service work order is arranged in generation service work order
State be it is untreated, be sent to O&M end；
The O&M end is used to check service work order for maintenance personal, and receives the processing information of maintenance personal's input, repairs
Changing the state that state is untreated service work order is in processing；Signature is additionally provided on O&M end, O&M end is also used to receive
Maintenance personal receives the signing messages of user's input for the submission work order instruction that state is that the service work order in processing inputs,
O&M end adds signature information in the signature of respective service work order, and it is processed that the state of the service work order, which is arranged,；
What the server was also used to receive purifier upload reports information, it is described report information include state of filter element and
Address information；Map, the filter of server corresponding address information mark purifier on map are additionally provided on the server
Wick-like state.
Further, the O&M end is also used to after work order instruction is submitted in input, receives the evaluation information of user's input,
Evaluation information is added in respective service work order.
Further, the evaluation information includes pleasantly surprised, satisfied and dissatisfied；
It is evaluation information in processed service work order that the O&M end, which is also used to statistic behavior, calculates separately every kind of evaluation
The service work order quantity summation percentage of information, and score all service work orders.
Further, the O&M end is equipped with list and processed list in untreated list, processing；
The untreated list includes that state is untreated service work order；It is processing that list, which includes state, in the processing
In service work order；The processed list includes that state is processed service work order.
It further, further include service type in the service work order；Service type includes repairing, installing, cleaning, changing
Core；
It is service type in processed service work order that the O&M end, which is also used to statistic behavior, calculates separately every kind of service
The service work order quantity summation percentage of type, and score all service work orders.
Further, the server further includes service management unit, staff's benefits unit, device management unit and agency
Quotient's administrative unit；
The service management unit is used to input the essential information of user；The user's operation for being also used to receive administrative staff refers to
It enables, adds, deletes and check the essential information of user；
The staff's benefits unit is used to input the essential information of maintenance personal；It is also used to receive the employee behaviour of administrative staff
It instructs, adds, deletes and check the essential information of maintenance personal；
The agent administration unit is for inputting agential essential information；It is also used to receive the agent of administrative staff
Operational order adds agential essential information；
The device management unit is used to input the essential information of purifier.
Further, the service management unit, staff's benefits unit and agent administration unit are also used to receive management
The operational order of personnel exports the user, maintenance personal and agential essential information using EXCEL；
The device management unit is also used to import the SN and IMEI of each purifier using EXCEL.
As shown from the above technical solution, the nine core intelligence operation management systems provided by the invention based on water purification industry,
Businessman's administrative unit facilitates businessman to manage commodity on sale, facilitates businessman's restocking, undercarriage or editor's product information, provides to businessman
Convenient, sound commodity management system.This has the function of difference quotient city to the system, and user can directly set in the purchase water purification of difference quotient city
It is standby, it is easy to use, while integrating function is also added, improve the enthusiasm of user, functional diversities.
Detailed description of the invention
It, below will be to specific in order to illustrate more clearly of the specific embodiment of the invention or technical solution in the prior art
Embodiment or attached drawing needed to be used in the description of the prior art are briefly described.In all the appended drawings, similar element
Or part is generally identified by similar appended drawing reference.In attached drawing, each element or part might not be drawn according to actual ratio.
Fig. 1 is the frame diagram for the system that embodiment one provides.
The module frame chart of server in the system that Fig. 2 provides for embodiment one.
Specific embodiment
It is described in detail below in conjunction with embodiment of the attached drawing to technical solution of the present invention.Following embodiment is only used for
Clearly illustrate technical solution of the present invention, therefore be only used as example, and cannot be used as a limitation and limit protection model of the invention
It encloses.It should be noted that unless otherwise indicated, technical term or scientific term used in this application are should be belonging to the present invention
The ordinary meaning that field technical staff is understood.
It should be appreciated that ought use in this specification and in the appended claims, term " includes " instruction is described special
Sign, entirety, step, operation, the presence of element and/or component, but be not precluded one or more of the other feature, entirety, step,
Operation, the presence or addition of element, component and/or its set.
It is also understood that mesh of the term used in this description of the invention merely for the sake of description specific embodiment
And be not intended to limit the present invention.As description of the invention and it is used in the attached claims, unless on
Other situations are hereafter clearly indicated, otherwise " one " of singular, "one" and "the" are intended to include plural form.
It will be further appreciated that the term "and/or" used in description of the invention and the appended claims is
Refer to any combination and all possible combinations of one or more of associated item listed, and including these combinations.
As used in this specification and in the appended claims, term " if " can be according to context quilt
Be construed to " when ... " or " once " or " in response to determination " or " in response to detecting ".Similarly, phrase " if it is determined that " or
" if detecting [described condition or event] " can be interpreted to mean according to context " once it is determined that " or " in response to true
It is fixed " or " once detecting [described condition or event] " or " in response to detecting [described condition or event] ".
Embodiment one:
Referring to Fig. 1,2, a kind of nine core intelligence operation management systems based on water purification industry, including user terminal and service
Device；
The server (server) includes difference quotient city unit, businessman's administrative unit and integration managing unit；
Difference quotient city unit is preset with the commodity page, and the commodity page is equipped with different product information (on-product
information)；
Specifically, product information includes product type (productmodel), price (price), performance introduction, related ginseng
Number (parameter), packing list (packinglist), after sale inventory (Aftersale list) etc..Relevant parameter includes face
Color (colour), filtering level (Filter level), classification (category), drinking way, products characteristics, application scenarios
(applicationscenarios), purposes, mounting means, work principle of filter, water quality requirement, range hydraulic pressure, specified water purification amount, temperature
Spend range, product size, leaving water temperature, net water flux and pressure pot etc..
Items list (Product list) is equipped in businessman's administrative unit；The product letter of restocking is shown in items list
Breath, businessman's administrative unit are used to receive the edit instruction of businessman, increase, delete or edit product information in items list；Quotient
Family's administrative unit exports the items list using EXCEL；
Specifically, items list is used to enumerate the product information of restocking, and the product of restocking refers to product just in print.
The edit instruction of businessman includes increasing product instruction, deleting the instruction of product Command And Edit product.It is newly produced when businessman wants restocking
When product, input increases product instruction and increases product information.When businessman wants to remove the product sold, product is deleted in input
The product sold is deleted in instruction.When businessman wants the product information that modification is being sold, the instruction of input editing product is compiled
Collect product information.Businessman's administrative unit exports the items list using EXCEL, and businessman is facilitated to check and manage.
It is equipped with integral list (integrallist) in the integration managing unit, integrates in list and each row is set out
For the corresponding reward on total mark value of event, the behavior event (events) of integration managing unit real-time monitoring user, when user executes
When integrating the behavior event in list, increase corresponding reward on total mark value in the points account of user；
Specifically, behavior event includes registering (registered) for the first time, purchase machine (recommend), timing being recommended to overhaul
(Overhaul), healthy (focus on health), user feedback etc. are paid close attention to.List is integrated to be arranged by administrative staff or businessman.
The behavior event that integration managing unit executes in integral list is to increase corresponding reward on total mark in the points account of user
Value.It is motivated by the way of reward on total mark, improves the enthusiasm of user.
The user terminal (userside) is used to receive the difference quotient city access instruction of user, accesses the commodity page；With
Family end receives the commodity selection instruction of user, product information is selected on the commodity page, and generate purchase order (order)；Also
After payment instruction for receiving user, the payment of purchase order is completed, is bought successfully.
Specifically, the user terminal can refer to wechat public platform, and the commodity page is difference quotient city.Purchase order includes ProductName
Claim (name), quantity (number), contact information (contactinformation), installation addresses (add) etc..User can be with
Direct payment either looks for people to pay out.Two dimensional code can be generated when people being looked for pay out, paying agent can be by sweeping two dimensional code payment.
System businessman's administrative unit facilitates businessman to manage commodity on sale, facilitates businessman's restocking, undercarriage or editor's product
Information provides convenient, sound commodity management system to businessman.This has the function of difference quotient city to the system, and user can directly exist
Purifier is bought in difference quotient city, easy to use, while also adding integrating function, improves the enthusiasm of user, functional diversities.
Further, the user terminal is also used to receive the apparatus bound instruction of user, increases new purifier, and with
User account is bound (Binding)；It is also used to receive the equipment edit instruction of user, updates the water purification bound and set
Standby information；It is also used to receive equipment unbundlings (Untie) instruction of user, the purifier bound is unbinded.
Specifically, user terminal is also used to bind, unbinds and edit purifier.User terminal can bind purifier, side
Just it manages.When user replaces new equipment, the equipment bound can be unbinded.When user needs to modify facility information, again
The information for the purifier bound is edited so that it is convenient to which user is managed equipment.
Further, what the integration managing unit was also used to receive administrative staff checks and writes off instruction, to user integral account
Score value settled accounts or nullified；The integration managing unit is also used to the score value using EXCEL export user integral account.
Specifically, integration managing unit is also used to check and write off integral, such as user uses when integrating consumption, needs to deduct corresponding
Integral.Either when reaching the validity period of integral, corresponding integral is checked and write off.The integral of all users is exported using EXCEL,
Using more convenient.
Embodiment two:
The system that embodiment two provides, on the basis of example 1, also increase the following contents: the system further includes O&M
End:
The user terminal is used to receive the instruction of reporting for repairment of user's input, and the shape of the service work order is arranged in generation service work order
State be it is untreated, be sent to O&M end；
Specifically, the user terminal can by APP (abbreviation of Accelerated Parallel Processing),
Wechat public platform or wechat small routine are realized.It reports instruction for repairment and can be operated on user terminal by user and obtained, it can be defeated when reporting for repairment
Enter to report for repairment address (add), report equipment, failure cause (cause of issue) etc. for repairment, such maintenance personal can understand more in detail
Thin failure cause is more convenient maintenance.The state of service work order is that untreated expression user has reported for repairment, waits maintenance personal's dimension
It repairs.
It is also provided with a key report barrier function on user terminal, instruction is reported for repairment by customer service reception.For example, can be in user terminal
Any interface on a key be set report key for repairment, when client needs customer service (Customer service), directly press next key
It reports key for repairment, reports instruction described in generation for repairment and be transferred to backstage customer service, backstage client after receiving and reporting instruction for repairment, give by telephone redialing
Client arranges to make house calls.
The O&M end is used to check service work order for maintenance personal, and receives the processing information of maintenance personal's input, repairs
Changing the state that state is untreated service work order is in processing；Signature is additionally provided on O&M end, O&M end is also used to receive
Maintenance personal receives the signing messages of user's input for the submission work order instruction that state is that the service work order in processing inputs,
O&M end adds signature information in the signature of respective service work order, and it is processed that the state of the service work order, which is arranged,；
Specifically, maintenance personal checks that state is untreated service work order, and carries out processing maintenance in time.Handle information
The key that immediately treats that can be clicked in service work order by maintenance personal obtains.The state for servicing work order is that maintenance is indicated in processing
Personnel are being handled.After maintenance personal has repaired, work order instruction is submitted in input.It submits work order instruction to be clicked by maintenance personal to service
Submission work order key in work order obtains.O&M end receives the signing messages of user's input, is added in maintenance work order.A.L.S.
Breath can be user and sign electronically manually or digital signature.By the way of user's signature, the function of environmental protection is played
Can, it saves paper and uses.User indicates to have examined the maintenance work of maintenance personal by signing simultaneously.
The server is used to receive reporting information (Report information) for purifier upload, described to report
Information includes state of filter element and address information；Map, server corresponding address letter on map are additionally provided on the server
The state of filter element of breath mark purifier.
Specifically, state of filter element includes that filter core is to be replaced, filter core is to be cleaned and filter core is normal.It is marked out on map all net
The state of filter element of wetting system facilitates the state of filter element of all purifiers of administrative staff's real-time monitoring.It can also be with not in map
The purifier of different conditions is identified with color, for example, the purifier mark filter core for plugging red penoncel is to be replaced, is plugged
The purifier mark filter core of flag is to be cleaned, and the purifier mark filter core for plugging blue penoncel is normal.
Further, if exceeding the time limit occurs in the filter core of purifier, water quality is unqualified, it is to be replaced or to be cleaned when, automatically
Guan Shui stops purifier and uses, it is ensured that client's drinking water safety, while server is issued automatically, it is repaired by server arrangement
Personnel make house calls, and are repaired or replaced in time.
Further, purifier also has the problem of leak water detdction, when purifier detects leak, generates leak
Instruction is sent to server, and server arrangement maintenance personal makes house calls, is repaired or replaced in time.
Further, user terminal also has cleaning detection function, user terminal one cleaning frequency (such as 3 months) of every arrival
When, the clear instruction of cleaning detection is automatically generated, server is sent to, after server receives the instruction, arranges maintenance in time
Personnel make house calls, it is ensured that a monitoring user's water quality.
The system user can submit service work order by user terminal, and maintenance personal checks and accepts reporting of user by O&M end
Work order is serviced, and the maintenance requirements in the work order of processing service in time.Server is used to monitor in real time the filter core of each purifier
State guarantees the safe operation of all purifiers.The intelligent O&M system after sale based on water purification industry, can help to use
Reporting for repairment for purifier is rapidly completed in family, improves the experience sense of user.
Embodiment three:
The system provided in embodiment three, increases the following contents on the basis of example 2:
The user terminal is also used to after receiving submission work order instruction, is received the evaluation information of user's input, is sent to
O&M end；
The evaluation information received is added in respective service work order by the O&M end.
Specifically, user can evaluate for this maintenance, and evaluation information is added in service work order by O&M end,
Maintenance personal or administrative staff is facilitated to check.
Further, the evaluation information includes pleasantly surprised (surprise), satisfied (satisfy) and is unsatisfied with
(unsatisfy)；
It is evaluation information in processed service work order that the O&M end, which is also used to statistic behavior, respectively every kind of evaluation information
Service work order quantity summation percentage, and score all service work orders, wherein pleasantly surprised 100 points, be satisfied with 60
Divide, is 0 point dissatisfied.
Specifically, it can also monthly count, such as can be counted in 6 months when statistics, pleasantly surprised service work order quantity summation
Percentage, satisfied service work order quantity summation percentage, percentage shared by unsatisfied service work order quantity summation
Than, and scoring.Maintenance personal is facilitated to check the workload in each month, and work degree of recognition at any time in this way.If maintenance
The average mark of personnel service's work order illustrates that maintenance personal services unqualified (unqualified) lower than satisfied score value (60 points).
Example IV:
The system that example IV provides, increases the following contents on the basis of embodiment two or three:
The O&M end is equipped with list and processed list in untreated list, processing；
The untreated list includes that state is untreated service work order；It is processing that list, which includes state, in the processing
In service work order；The processed list includes that state is processed service work order.
Specifically, it is checked in order to facilitate maintenance personal, is respectively equipped with untreated list, list and processed column in processing
Table, for distinguishing service work order, the service work order that maintenance personal is accurately checked under each state.
It further, further include service type in the service work order；Service type includes maintenance, installation
(installation), it cleans (Cleaning), change core (changing)；
It is service type in processed service work order that the O&M end, which is also used to statistic behavior, respectively every kind of service type
Service work order quantity summation percentage, and score all service work orders.
Specifically, O&M end, which counts, services work order quantity summation percentage under various service types, can also use
Monthly count.Such as: it can count in 6 months, the service work order quantity summation percentage of installation, the service work order number of cleaning
Summation percentage is measured, the service work order quantity summation percentage of core is changed.
Further, the O&M end is also used to calculate the service amount of money of every kind of service type；Each service type
It services the amount of money and is equal to the service unit price of the service type multiplied by the service work order quantity of the service type.
Specifically, for example, service type be installation service unit price be 20 yuan, service work order quantity be 31, then service gold
Volume is 620.Work order quantity summation percentage is serviced under various service types can be used pie chart expression.
Further, the user terminal is also used to show the state of filter element of the purifier of binding；
The state of filter element includes filter core residue dosage, purifier runing time and/or purifier water yield.
Specifically, if purifier has multiple filter cores, such as: activator appliance, ultrafiltration core, active carbon, energy stone etc..So
State of each filter core, including remaining dosage etc. are shown respectively.Purifier runing time is longer, purifier water yield more
Greatly, filter core residue dosage is fewer.
Embodiment five:
The system that embodiment five provides, increases the following contents on the basis of other embodiments: server includes user's pipe
Manage unit, staff's benefits unit, device management unit and agent administration unit；
The service management unit is used to input the essential information of user；The user's operation for being also used to receive administrative staff refers to
It enables, adds, deletes and check the essential information of user；
Specifically, user refers to the user of purchase purifier, and the essential information of user includes name name, phone number
Phone, address address, device model, maintenance times, Times of Feedback etc..The administrative staff of server can real time inspection in this way
The case where each user, and user is managed.User operation instruction includes addition user instruction, deletes user instruction, looks into
See user instruction etc..Service management unit also adds query function, by inputting keyword, such as name, phone number, equipment type
Number etc., it can query-related information.
The staff's benefits unit is used to input the essential information of maintenance personal；It is also used to receive the employee behaviour of administrative staff
It instructs, adds, deletes and check the essential information of maintenance personal；
Specifically, the essential information of maintenance personal includes work number (Job number), name, cell-phone number, password
(password), permanent address (add), open the date etc..Server can monitor the basic condition of all employees in real time in this way, and
Employee is managed.Employee's operational order includes addition employee instruction, deletes employee's instruction and check that employee instructs.Employee's pipe
Reason unit also adds query function, and the essential information of relevant employee is inquired by input employee name or work number.
The agent administration unit is used to input the essential information of agent (Agents)；It is also used to receive administrative staff
(manager) agent's operational order, adds agential essential information；
Specifically, agent is to provide the businessman of purifier.Agential essential information include name, rank, address,
Responsible person, contact method, record date and state.It can be realized the function of automatic administration agent quotient in this way.Agent administration list
Member also adds query function, and the essential information of related proxy quotient is inquired by input agent's name or rank.Agent's operation
Instruction includes increasing agent's instruction.
The device management unit is used to input the essential information of purifier.
Specifically, the essential information of purifier includes equipment SN code, equipment IMEI, ownership dealer, device model, goes out
Factory's date, equipment state and connection state.Device management unit also adds query function, passes through input ownership dealer and equipment
Model inquires the essential information of related purifier.Facilitate the management of purifier in this way.
The server can be realized the automatic management to user, employee, agent and purifier, using e-management
Mode simplifies management process, improves user, maintenance personal, agential management system, manages more sound.
Embodiment six:
The system that embodiment six provides increases following functions on the basis of embodiment five:
The service management unit, staff's benefits unit and agent administration unit are also used to receive the operation of administrative staff
Instruction exports the user, maintenance personal and agential essential information using EXCEL；
The device management unit is also used to import the SN (contracting of SerialNumber of each purifier using EXCEL
Write) and IMEI (abbreviation of International Mobile Equipment Identity).
Specifically, data are imported and exported using EXCEL, using more convenient.SN refers to that sequence number, IMEI refer to international mobile device
Identity code.
Further, the service management unit is additionally provided with suggestion feedback list；Service management unit is also used to receive use
The feedback opinion that family end uploads, and be added in suggestion feedback list；
Specifically, user terminal upload feedback opinion include the opinion to purifier, the feedback opinion to repair,
To agential opinion, to opinion of after-sale service etc..Suggestion feedback list understands user convenient for administrative staff or agent
Opinion.
The agent administration unit is used to receive the setting operational order of administrative staff, and setting agent is divided into ratio；
Agent administration unit is additionally provided with commission list (Commission list)；The agent administration unit is for calculating separately
Each agential commission, and be added in commission list；The agent administration unit is also used to export commission using EXCEL
List.
Specifically, agent be divided into ratio can be refer to agent and server be divided into ratio.Commission list is used for sieve
Arrange each agential commission collected.Commission list is exported using EXCEL, it is more convenient to use.
It further, further include statistic unit；
The statistic unit is also used to count monthly purifier un-activation quantity and has activated quantity, counts monthly water purification
The purchase order quantity of equipment counts the service work order quantity of different service types.
Specifically, statistic unit can be indicated using bar chart or pie chart.Purifier un-activation quantity and swash
Quantity living is used to indicate the service condition of equipment.Purchase order quantity is used to indicate the sales volume of equipment.Different service types
It is high to understand the frequency which failure occurs for counting the case where equipment breaks down for service work order quantity.
It further, further include priority assignation unit；
The priority assignation unit is for being respectively set user, maintenance personal or agential permission (Authority).
Specifically, store administration authority, equipment management permission, system setting permission can also be arranged in priority assignation unit
Deng.The access authority and operating right of each role are set.
Those of ordinary skill in the art may be aware that list described in conjunction with the examples disclosed in the embodiments of the present disclosure
Member and algorithm steps, can be realized with electronic hardware, computer software, or a combination of the two, in order to clearly demonstrate hardware
With the interchangeability of software, each exemplary composition and step are generally described according to function in the above description.This
A little functions are implemented in hardware or software actually, the specific application and design constraint depending on technical solution.Specially
Industry technical staff can use different methods to achieve the described function each specific application, but this realization is not
It is considered as beyond the scope of this invention.
In several embodiments provided herein, it should be understood that disclosed system, it can be by others side
Formula is realized.For example, the apparatus embodiments described above are merely exemplary, for example, the division of the unit, only one
Kind of logical function partition, there may be another division manner in actual implementation, for example, multiple units or components can combine or
It is desirably integrated into another system, or some features can be ignored or not executed.In addition, shown or discussed is mutual
Coupling, direct-coupling or communication connection can be through some interfaces, the indirect coupling or communication connection of device or unit,
It is also possible to electricity, mechanical or other form connections.
Finally, it should be noted that the above embodiments are only used to illustrate the technical solution of the present invention., rather than its limitations；To the greatest extent
Pipe present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that: its according to
So be possible to modify the technical solutions described in the foregoing embodiments, or to some or all of the technical features into
Row equivalent replacement；And these are modified or replaceed, various embodiments of the present invention technology that it does not separate the essence of the corresponding technical solution
The range of scheme should all cover within the scope of the claims and the description of the invention.
Claims (10)
1. a kind of nine core intelligence operation management systems based on water purification industry, which is characterized in that including user terminal and server；
The server includes difference quotient city unit, businessman's administrative unit and integration managing unit；
Difference quotient city unit is preset with the commodity page, and the commodity page is equipped with different product informations；
Items list is equipped in businessman's administrative unit；The product information of restocking is shown in items list, businessman's administrative unit is used for
The edit instruction for receiving businessman increases in items list, deletes or edits product information；Businessman's administrative unit uses EXCEL
Export the items list；
It is equipped with integral list in the integration managing unit, integrates and the corresponding integral prize of each behavior event is set out in list
Encourage value, the behavior event of integration managing unit real-time monitoring user, when user executes the behavior event in integral list, with
Increase corresponding reward on total mark value in the points account at family；
The user terminal is used to receive the difference quotient city access instruction of user, accesses the commodity page；User terminal receives user's
Commodity selection instruction, selects product information, and generate purchase order on the commodity page；It is also used to receive the payment instruction of user
Afterwards, the payment for completing purchase order, buys successfully.
2. the nine core intelligence operation management systems based on water purification industry according to claim 1, which is characterized in that
The user terminal is also used to receive the apparatus bound instruction of user, increases new purifier, and carry out with user account
Binding；It is also used to receive the equipment edit instruction of user, updates the information for the purifier bound；It is also used to receive use
The equipment at family unbinds instruction, unbinds to the purifier bound.
3. the nine core intelligence operation management systems based on water purification industry according to claim 1, which is characterized in that
What the integration managing unit was also used to receive administrative staff checks and writes off instruction, settles accounts to the score value of user integral account
Or it nullifies；The integration managing unit is also used to the score value using EXCEL export user integral account.
4. the nine core intelligence operation management systems based on water purification industry described in any claim in -3 according to claim 1,
It is characterized in that, further including O&M end:
The user terminal is also used to receive the instruction of reporting for repairment of user's input, and the state of the service work order is arranged in generation service work order
Be it is untreated, be sent to O&M end；
The O&M end is used to check service work order for maintenance personal, and receives the processing information of maintenance personal's input, modifies shape
State is that the state of untreated service work order is in processing；Signature is additionally provided on O&M end, O&M end is also used to receive maintenance
Personnel receive the signing messages of user's input, O&M for the submission work order instruction that state is that the service work order in processing inputs
End adds signature information in the signature of respective service work order, and it is processed that the state of the service work order, which is arranged,；
What the server was also used to receive purifier upload reports information, and described to report information include state of filter element and address
Information；Map, the filter core shape of server corresponding address information mark purifier on map are additionally provided on the server
State.
5. the nine core intelligence operation management systems based on water purification industry according to claim 4, which is characterized in that
The O&M end is also used to after work order instruction is submitted in input, receives the evaluation information of user's input, evaluation information is added
It is added in respective service work order.
6. the nine core intelligence operation management systems based on water purification industry according to claim 5, which is characterized in that
The evaluation information includes pleasantly surprised, satisfied and dissatisfied；
It is evaluation information in processed service work order that the O&M end, which is also used to statistic behavior, calculates separately every kind of evaluation information
Service work order quantity summation percentage, and score all service work orders.
7. the nine core intelligence operation management systems based on water purification industry according to claim 4, which is characterized in that
The O&M end is equipped with list and processed list in untreated list, processing；
The untreated list includes that state is untreated service work order；It is in processing that list, which includes state, in the processing
Service work order；The processed list includes that state is processed service work order.
8. the nine core intelligence operation management systems based on water purification industry according to claim 4, which is characterized in that
It further include service type in the service work order；Service type includes repairing, installing, cleaning, changing core；
It is service type in processed service work order that the O&M end, which is also used to statistic behavior, calculates separately every kind of service type
Service work order quantity summation percentage, and score all service work orders.
9. the nine core intelligence operation management systems based on water purification industry described in any claim in -3 according to claim 1,
It is characterized in that,
The server further includes service management unit, staff's benefits unit, device management unit and agent administration unit；
The service management unit is used to input the essential information of user；It is also used to receive the user operation instruction of administrative staff,
Add, delete and check the essential information of user；
The staff's benefits unit is used to input the essential information of maintenance personal；The employee's operation for being also used to receive administrative staff refers to
It enables, adds, deletes and check the essential information of maintenance personal；
The agent administration unit is for inputting agential essential information；It is also used to receive agent's operation of administrative staff
Instruction, adds agential essential information；
The device management unit is used to input the essential information of purifier.
10. the nine core intelligence operation management systems based on water purification industry according to claim 9, which is characterized in that
The operation that the service management unit, staff's benefits unit and agent administration unit are also used to receive administrative staff refers to
It enables, the user, maintenance personal and agential essential information is exported using EXCEL；
The device management unit is also used to import the SN and IMEI of each purifier using EXCEL.
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| CN201811110272.1A CN109299796A (en) | 2018-09-21 | 2018-09-21 | The nine core intelligence operation management systems based on water purification industry |
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