CN109218501A - A kind of auto dialing presses for payment of the method and device of the electricity charge - Google Patents
A kind of auto dialing presses for payment of the method and device of the electricity charge Download PDFInfo
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- CN109218501A CN109218501A CN201811045601.9A CN201811045601A CN109218501A CN 109218501 A CN109218501 A CN 109218501A CN 201811045601 A CN201811045601 A CN 201811045601A CN 109218501 A CN109218501 A CN 109218501A
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/27467—Methods of retrieving data
- H04M1/2748—Methods of retrieving data by matching character strings
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/27453—Directories allowing storage of additional subscriber data, e.g. metadata
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/27453—Directories allowing storage of additional subscriber data, e.g. metadata
- H04M1/27457—Management thereof, e.g. manual editing of data
Abstract
The present invention relates to the method and devices that a kind of auto dialing presses for payment of the electricity charge, wherein a kind of method that auto dialing presses for payment of the electricity charge, including, prefabricated code name data are obtained, and identify the prefabricated code name data；When the code name Data Matching prefabricated type data mode, the target user of connection and the code name Data Matching；When the code data mismatches prefabricated type data mode, adjusts to the code data and form plus sige data, according to the target user of the plus sige data connection and the code name Data Matching.In the present invention, code name data are identified first, it is adjusted to code data when code name data mismatch prefabricated type data mode to form plus sige data, such mode can avoid the case where strange land phone number can not be dialed, strange land telephone number i.e. for 40% -60%, it can realize that auto dialing dials the function of strange land phone by above-mentioned technical approach, auto dialing success rate greatly improves.
Description
Technical field
The present invention relates to a kind of dial system fields, and in particular to a kind of auto dialing presses for payment of the method and device of the electricity charge.
Background technique
Tariff recovery is the core work of the marketing, is that electric power enterprise maintains simple reproduction and development to expand regeneration
Produce, realize the important guarantee of electric power enterprise economic benefit.Power industry, which mainly passes through, manually makes a phone call expense of urging, but passes through pumping
It looks into data statistics to show, dialing time average value about 13 seconds, notifies the average holding time of client's electricity charge information up to 98 seconds, manually
It makes a phone call and urges the time of expense up to 111 seconds, phone urges time-consuming length, low efficiency.
Expense efficiency is urged in order to improve, home communications industry has been provided with auto dialing, realizes that automatic speech urges expense at present
Technology, but there are still as following drawbacks for this technology: and drawback one, existing auto dialing technology temporarily cannot achieve strange land phone, hand
The identification of machine number is only capable of automatic dialing local user, but in the telephone number of client, there are about 40% -60% belong to it is different
Ground number leads to not dial strange land phone by auto dialing, and auto dialing success rate is lower, phone urge expense success rate compared with
Low, whether drawback two, auto dialing technology can only distinguish user and answer or busy tone in the dialing result of output, but for
Strange land user, because cannot achieve dialing, so always with busy tone information feedback, such feedback is actually meaningless, for example, when user's
When contact method is other provinces and towns' number, auto dialing information only feeds back busy tone, and with this vicious circle, expense result text is urged in output
Part is not helped with the update work of the telephone number of client subsequent.Drawback three urges expense speech synthesis to be only able to achieve standard
Mandarin pronunciation casting, but for part population, can not be exchanged based on mandarin, the mandarin pronunciation being automatically synthesized is urged
Expense urges the no practicability of expense for the phone in Guangdong language area.
Summary of the invention
In order to overcome above-mentioned auto dialing to realize, automatic speech urges the presence of expense technology that can not identify strange land phone and mobile phone
The technological deficiency of number.The present invention proposes a kind of method that auto dialing presses for payment of the electricity charge, the technical solution adopted by the present invention is that:
A kind of method that auto dialing presses for payment of the electricity charge, comprising the following steps:
Prefabricated code name data are obtained, and identify the prefabricated code name data；
When the code name Data Matching prefabricated type data mode, the target user of connection and the code name Data Matching；
When the code data mismatches prefabricated type data mode, adjusts to the code data and form plus sige number
According to according to the target user of the plus sige data connection and the code name Data Matching.
Preferably, further includes:
Connection receives the feedback information of target user, according to the feedback letter with after the target user of the code name Data Matching
Breath does mark processing to the matched code data of target user to form an identification-state.
Preferably, the identification-state includes busy tone state, ring unanswered's state, puts through success status.
Preferably, further includes:
It is described to read the identification-state after forming identification-state, it, will be in the case that the identification-state is busy tone state
Request connects and the matched target user of the identification-state again after predetermined time；The identification-state is ring unanswered's state
In the case where, continue directly to request connection and the matched target user of the identification-state.
Preferably, further includes:
Connection reads the geographic position data of the code name Data Matching with after the target user of the code name Data Matching；Root
According to geographic position data output and the matched voice signal of the geographic position data.
The present invention also provides a kind of auto dialings based on above method to press for payment of electricity charge device simultaneously, comprising:
Import unit for obtaining prefabricated code name data, and identifies the prefabricated code name data；
Dialing unit, when the code name Data Matching prefabricated type data mode, the target of connection and the code name Data Matching
User；When the code data mismatches prefabricated type data mode, adjusts to the code data and forms plus sige data,
According to the target user of the plus sige data connection and the code name Data Matching.
Preferably, further includes:
Unit is identified, receives the feedback information of target user, according to the feedback information pair and the matched code number of target user
It handles according to mark is done to form an identification-state.
Preferably, further includes: reading unit, for reading the identification-state,
In the case that the identification-state is busy tone state, the dialing unit requests connection and institute again after the predetermined time
State the matched target user of identification-state；
In the case that the identification-state is ring unanswered's state, the dialing unit continues directly to request connection and the mark
The matched target user of state.
Preferably, further includes: voice output unit reads the geographic position data of the code name Data Matching；According to institute
State geographic position data output and the matched voice signal of the geographic position data.
Compared with the prior art, the advantages of the present invention are as follows:
In the present invention, code name data are identified first, when code name data mismatch prefabricated type data mode to generation
Code data adjust to form plus sige data, and such mode can avoid the case where strange land phone number can not be dialed, i.e., for
40% -60% strange land phone number can realize that auto dialing dials the function of strange land phone by above-mentioned technical approach, automatically
Dialing success rate greatly improves.
Detailed description of the invention
Fig. 1 is the flow diagram for the method that one of embodiment of the present invention auto dialing presses for payment of the electricity charge；
Fig. 2 is a kind of process signal of the preferred embodiment for the method justice that one of embodiment of the present invention auto dialing presses for payment of the electricity charge
Figure.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, only for illustration, Bu Nengli
Solution is the limitation to this patent.Based on the embodiments of the present invention, those of ordinary skill in the art are not making creative labor
Every other embodiment obtained under the premise of dynamic, shall fall within the protection scope of the present invention.
The following further describes the technical solution of the present invention with reference to the accompanying drawings and examples.
Embodiment one
As shown in Figure 1, on the one hand, the present invention provides a kind of method that auto dialing presses for payment of the electricity charge, in which: including,
Step S101. obtains prefabricated code name, and identifies the prefabricated code name data；Wherein code name can be by excel table shape
At can be made by oneself according to different Excel tables for example, by using excel table-form making or storage code name or corresponding data
Adopted format imports, and the importing of code name data carries out on backstage, without waiting.The code name or corresponding of multiple batches can be imported every time
Data, code name can be telephone number, can also be CUSTOMER ID or the corresponding account number of user.
It, can the Direct Recognition telephone number when the code name of importing is telephone number.When the code name of importing is user's identification
It, can be according to the CUSTOMER ID, the corresponding account number of user or account name when code, the corresponding account number of user or account name
Identify the telephone number of the user.
Described in step S102. when code name Data Matching prefabricated type data mode, connection and the code name Data Matching
Target user；Prefabricated type data can be that local number data type can be dialled directly when code data is local number type
Beat the number.
When the code data mismatches prefabricated type data mode, adjusts to the code data and form plus sige number
According to according to the target user of the plus sige data connection and the code name Data Matching.When code data mismatches prefabricated type
When data mode, it can determine that the code data is strange land telephone number, first special number can be added with shape the telephone number at this time
At a plus sige data so that the plus sige data can connect with the matched user of the code data, such as when code data be river
Soviet Union's number, but the data type of local number is Guangdong, can form a plus sige number to Plus "0" before code data at this time
According to " 0+ code data ".
In of the invention, code name data are identified first, when code name data mismatch prefabricated type data mode
Pair it is adjusted to code data to form plus sige data, such mode can avoid the case where strange land phone number can not be dialed, i.e.,
In 40% -60% strange land number, it can realize that auto dialing dials the function of strange land phone, automatic poking by above-mentioned technical approach
Number success rate greatly improves.
It should be understood that the concurrent real-time calls in 32 tunnels may be implemented in the present invention, it is equivalent to 32 seat personnels simultaneously
Carry out artificial outgoing call.It further improves and self-service urges expense efficiency.
As further preferred embodiment, method that above-mentioned auto dialing presses for payment of the electricity charge, wherein further include: step
S103. after connecting the target user with the code name Data Matching, receive the feedback information of target user, according to the feedback letter
Breath does mark processing to the matched code data of target user to form an identification-state.The flag states include at least busy
Sound-like state, puts through success status at ring unanswered's state.The self-service dialing of acquisition can be facilitated to press for payment of feelings according to the identification-state of feedback
Condition, pressing for payment of situation based on the self-service dialing can carry out secondary pressing for payment of movement.
Further, on the basis of above-mentioned technical proposal, wherein further include,
Described in step S104. after forming identification-state, the identification-state is read, the flag states include at least busy tone shape
State, puts through success status at ring unanswered's state.
In the case that identification-state described in step S105. is the first prefabrication state, the request connection again after the predetermined time
With the matched target user of the identification-state；It, can be after a period of time again when first prefabrication state can be ring unanswered's state
Secondary to put through, the predetermined time can be differed for 5 hours, 24 hours, and the predetermined time can be set by the user himself, and not do specific limit herein
System.
In the case that identification-state described in step S106. is the second prefabrication state, request connection and the mark are continued directly to
The matched target user of knowledge state.Second prefabrication state can be busy tone state, i.e. the corresponding user of the code name data is in possible
The state being switched on, then the local put through it is invalid in the state of can put through again, herein directly can be regarded as redialing this number
Code, also be understood as being spaced every 15 minutes puts through again.
Embodiment two
The existing mandarin pronunciation casting for urging expense speech synthesis to be only able to achieve standard, but for part population, Wu Faji
It is exchanged in mandarin, the mandarin pronunciation being automatically synthesized urges expense to urge the no practicability of expense for the phone in Guangdong language area, is based on this
One defect, the present invention provide a kind of method that auto dialing presses for payment of the electricity charge again, as shown in Figure 2:
Step S201. obtains prefabricated code name, and identifies the prefabricated code name data；
After the target user of step S202. connection and the code name Data Matching, the geographical position of the code name Data Matching is read
Set data；According to geographic position data output and the matched voice signal of the geographic position data；Wherein, voice signal
There can be the voice of local dialect will more affinity with user's voluntarily recorded speech information, recorded speech information；It can be directed to
Different business records different voices, is suitble to multi-service notice；It can be closed in real time according to data content using TTS synthesis
At casting (supporting Guangdong language), the two can be used in mixed way.
Described in step S203. when code name Data Matching prefabricated type data mode, connection and the code name Data Matching
Target user；Prefabricated type data can be that local number data type can be dialled directly when code data is local number type
Beat the number.
Further, it should be noted that a kind of method that auto dialing presses for payment of the electricity charge can also form blacklist and white name
Single, wherein blacklist is to exempt to urge code name data, and white list is must to urge code name data, can also periodically press for payment of setting and time segment
Exempt to urge setting.
Embodiment three
The present invention provides a kind of auto dialing again and presses for payment of electricity charge device, in which: including,
Import unit for obtaining prefabricated code name data, and identifies the prefabricated code name data；
Dialing unit, when the code name Data Matching prefabricated type data mode, the target of connection and the code name Data Matching
User；When the code data mismatches prefabricated type data mode, adjusts to the code data and forms plus sige data,
According to the target user of the plus sige data connection and the code name Data Matching.
Preferably, above-mentioned auto dialing presses for payment of electricity charge device, wherein further include:
Unit is identified, for receiving the feedback information of target user, according to the feedback information pair and target user's matched generation
Code data do mark processing to form an identification-state.
As further preferred embodiment, above-mentioned auto dialing presses for payment of electricity charge device, wherein further include,
Reading unit, for reading the identification-state,
The identification-state be the first prefabrication state in the case where, the dialing unit after the predetermined time again request connection with
The matched target user of identification-state；
In the case that the identification-state is the second prefabrication state, the dialing unit continues directly to request connection and the mark
The matched target user of state.
As further preferred embodiment, above-mentioned auto dialing presses for payment of electricity charge device, wherein further include: sound is defeated
Unit out reads the geographic position data of the code name Data Matching；According to geographic position data output and the geography
The matched voice signal of position data.
Obviously, the above embodiment of the present invention be only to clearly illustrate example of the present invention, and not be pair
The restriction of embodiments of the present invention.For those of ordinary skill in the art, may be used also on the basis of the above description
To make other variations or changes in different ways.There is no necessity and possibility to exhaust all the enbodiments.It is all this
Made any modifications, equivalent replacements, and improvements etc., should be included in the claims in the present invention within the spirit and principle of invention
Protection scope within.
Claims (9)
1. a kind of method that auto dialing presses for payment of the electricity charge, it is characterised in that: the following steps are included:
Prefabricated code name data are obtained, and identify the prefabricated code name data；When the code name Data Matching prefabricated type number
When according to state, the target user of connection and the code name Data Matching；When the code data mismatches prefabricated type data shape
When state, adjusts to the code data and form plus sige data, according to the plus sige data connection and the code name data
The target user matched.
2. the method that auto dialing according to claim 1 presses for payment of the electricity charge, which is characterized in that further comprising the steps of:
Connection receives the feedback information of target user, according to the feedback letter with after the target user of the code name Data Matching
Breath does mark processing to the matched code data of target user to form an identification-state.
3. the method that auto dialing according to claim 2 presses for payment of the electricity charge, which is characterized in that the identification-state includes
Busy tone state, puts through success status at ring unanswered's state.
4. the method that auto dialing according to claim 3 presses for payment of the electricity charge, which is characterized in that further comprising the steps of:
It is described to read the identification-state after forming identification-state, it, will be in the case that the identification-state is busy tone state
Request connects and the matched target user of the identification-state again after predetermined time；The identification-state is ring unanswered's state
In the case where, continue directly to request connection and the matched target user of the identification-state.
5. the method that auto dialing according to claim 1 presses for payment of the electricity charge, which is characterized in that further comprising the steps of:
Connection reads the geographic position data of the code name Data Matching with after the target user of the code name Data Matching；Root
According to geographic position data output and the matched voice signal of the geographic position data.
6. a kind of auto dialing presses for payment of electricity charge device characterized by comprising
Import unit for obtaining prefabricated code name data, and identifies the prefabricated code name data；
Dialing unit, when the code name Data Matching prefabricated type data mode, the target of connection and the code name Data Matching
User；When the code data mismatches prefabricated type data mode, adjusts to the code data and forms plus sige data,
According to the target user of the plus sige data connection and the code name Data Matching.
7. auto dialing according to claim 6 presses for payment of electricity charge device, which is characterized in that further include:
Unit is identified, for receiving the feedback information of target user, according to the feedback information pair and target user's matched generation
Code data do mark processing to form an identification-state.
8. auto dialing according to claim 7 presses for payment of electricity charge device, which is characterized in that further include:
Reading unit, for reading the identification-state, in the case that the identification-state is busy tone state, the dialing unit
Request connects and the matched target user of the identification-state again after the predetermined time；The identification-state is ring unanswered's shape
In the case where state, the dialing unit continues directly to request connection and the matched target user of the identification-state.
9. auto dialing according to claim 5 presses for payment of electricity charge device, which is characterized in that further include: voice output unit,
For reading the geographic position data of the code name Data Matching；According to geographic position data output and the geographical location
The voice signal of Data Matching.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201811045601.9A CN109218501A (en) | 2018-09-07 | 2018-09-07 | A kind of auto dialing presses for payment of the method and device of the electricity charge |
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| CN201811045601.9A CN109218501A (en) | 2018-09-07 | 2018-09-07 | A kind of auto dialing presses for payment of the method and device of the electricity charge |
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Cited By (1)
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| CN111653264A (en) * | 2020-05-29 | 2020-09-11 | 北京思特奇信息技术股份有限公司 | Arrearage payment urging outbound method and system |
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| CN105260160A (en) * | 2015-09-25 | 2016-01-20 | 百度在线网络技术（北京）有限公司 | Voice information output method and apparatus |
| CN105376380A (en) * | 2015-11-24 | 2016-03-02 | 国网安徽省电力公司芜湖供电公司 | Voice dial control system and control method thereof |
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