CN109192215A - A kind of voice-based net about vehicle monitoring and managing method and system - Google Patents
A kind of voice-based net about vehicle monitoring and managing method and system Download PDFInfo
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- CN109192215A CN109192215A CN201811075640.3A CN201811075640A CN109192215A CN 109192215 A CN109192215 A CN 109192215A CN 201811075640 A CN201811075640 A CN 201811075640A CN 109192215 A CN109192215 A CN 109192215A
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- 238000012544 monitoring process Methods 0.000 title claims abstract description 20
- 230000005236 sound signal Effects 0.000 claims abstract description 7
- 230000035899 viability Effects 0.000 claims abstract description 4
- 238000012546 transfer Methods 0.000 claims description 4
- 238000013518 transcription Methods 0.000 description 2
- 230000035897 transcription Effects 0.000 description 2
- 238000009412 basement excavation Methods 0.000 description 1
- 230000007812 deficiency Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000002996 emotional effect Effects 0.000 description 1
- 239000010903 husk Substances 0.000 description 1
- 230000036651 mood Effects 0.000 description 1
- 230000001360 synchronised effect Effects 0.000 description 1
Classifications
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
- H04M1/656—Recording arrangements for recording a message from the calling party for recording conversations
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
- H04M1/658—Means for redirecting recorded messages to other extensions or equipment
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- Audiology, Speech & Language Pathology (AREA)
- Human Computer Interaction (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
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Abstract
The present invention provides a kind of voice-based net about vehicle monitoring and managing method, comprising: the dialogic voice between passenger and net Yue Che driver passes through voice signal processor respectively and net about vehicle voice assistant apparatus platform is sent to speech recognition server；After dialogic voice is identified as speech text content by speech recognition server, and speech text content and dialogic voice are sent to early warning platform；Whether early warning platform judges in speech text content to include alert, and is intervened according to the timely notification platform customer service of the severity of alert or police.The present invention also provides a kind of systems of voice-based net about vehicle supervision, including microphone, audio signal processor, net about vehicle voice assistant device, loudspeaker, speech recognition server and early warning platform.The present invention is monitored the dialogue between the passenger, driver of net about vehicle viability, greatly improves safety that passenger rides, resolves a dispute for net about vehicle platform and provide evidence, improves net about vehicle supervision intelligence.
Description
Technical field
The present invention relates to a kind of monitoring and managing method, especially a kind of voice-based net about vehicle monitoring and managing method and system.
Background technique
For a long time, net about vehicle is supervised by net about vehicle platform software GPS running track, for driver agaainst the law and passenger
Deterrent force is insufficient, especially takes place frequently in the recent period for the hitch case of murder of women passenger, the deficiency of the above supervision method
It is aobvious.
With the development of science and technology occurring using face recognition technology, the video supervision of related driver and passenger also take off grain husk
And go out, still, the face recognition technology of use, the device is complicated and due to video monitoring for passenger and driver privacy violation compared with
Greatly, it is easy to appear and mismatches phenomenon, realize that difficulty is big, at high cost.
Summary of the invention
Aiming at the shortcomings existing in the above problems, the present invention provide it is a kind of can to net about the passenger of vehicle viability,
Dialogue between driver is monitored, and is greatly improved safety that passenger rides, is resolved a dispute for net about vehicle platform and provide assistant
Card improves a kind of voice-based net about vehicle monitoring and managing method and the system of net about vehicle supervision intelligence.
To achieve the above object, the present invention provides a kind of voice-based net about vehicle monitoring and managing method, in the net about vehicle period of service
Between, when passenger and net Yue Che driver engage in the dialogue when, comprising the following steps:
Dialogic voice between step 1, passenger and net Yue Che driver passes through voice signal processor and net about vehicle language respectively
Sound assistant devices platform is sent to speech recognition server；
After dialogic voice is identified as speech text content by step 2, speech recognition server, and by speech text content with
Dialogic voice is sent to early warning platform；
Whether step 3, early warning platform judge in speech text content to include alert, and according to the severity of alert and
When notification platform customer service or police intervention.
A kind of above-mentioned voice-based net about vehicle monitoring and managing method, wherein in step 1, passenger and net Yue Che driver it
Between dialogic voice pass through microphone, voice signal processor and net about vehicle voice assistant apparatus platform respectively and be sent to voice
Identify server
Above-mentioned a kind of voice-based net about vehicle monitoring and managing method, wherein before step 1 implementation, net Yue Che driver and multiply
Visitor is registered on early warning platform by net about vehicle voice assistant device or net about vehicle software platform.
A kind of above-mentioned voice-based net about vehicle monitoring and managing method, wherein logon mode include voiceprint registration, user name and
Identification number register.
Above-mentioned a kind of voice-based net about vehicle monitoring and managing method, wherein in step 3, early warning platform is to speech text
Whether content is analyzed, to judge in speech text content to include alert, and classify to speech text content, will be pre-
Early warning result is fed back to net about vehicle voice assistant device by original route to platform customer service or police by alert automatic transfer.
The present invention also provides a kind of voice-based net about vehicle supervision system, including microphone, audio signal processor,
Net about vehicle voice assistant device, loudspeaker, speech recognition server and early warning platform, the microphone is successively and at audio signal
Reason device, net about vehicle voice assistant device and loudspeaker are connected, the net about vehicle voice assistant device by network successively with
Speech recognition server and early warning platform are connected；
Dialogic voice between passenger and net Yue Che driver passes through voice signal processor and net about vehicle voice assistant respectively
Apparatus platform is sent to speech recognition server；
After dialogic voice is identified as speech text content by speech recognition server, and by speech text content and to language
Sound is sent to early warning platform；
Whether early warning platform judges in speech text content to include alert, and is notified in time according to the severity of alert
Platform customer service or police's intervention.
Above-mentioned system, wherein the microphone uses the microphone with pickup noise reduction technology.
Compared with prior art, the invention has the following advantages that
The present invention can remotely record to car dialogue, and carry out quick transcription, record to conversation content, to talk
Both sides' mood is monitored, and synchronous transfer carries out alert excavation to early warning platform, is formed early warning decision and is fed back implementation, can answer
For the nets such as taxi, special train, windward driving about vehicle vehicle environment；Significantly reduce the supervision of backstage customer service staff
It measures, compared with traditional net about monitoring of vehicle platform software GPS track, there is this method early warning to react efficient, resolving a dispute has evidence can
The advantages such as look into.
Detailed description of the invention
Fig. 1 is the flow chart of method part in the present invention；
Fig. 2 is the structure chart of components of system as directed in the present invention.
Main appended drawing reference is described as follows:
1- microphone；2- audio signal processor；3- net about vehicle voice assistant device；4- loudspeaker；5- speech recognition clothes
Business device；6- early warning platform；7- platform customer service；8- police
Specific embodiment
As shown in Figure 1, the present invention provides a kind of voice-based net about vehicle monitoring and managing method, net about vehicle viability, when
When passenger and net Yue Che driver engage in the dialogue, comprising the following steps:
Dialogic voice between step 1, passenger and net Yue Che driver passes through voice signal processor and net about vehicle language respectively
Sound assistant devices platform is sent to speech recognition server.
Wherein, the dialogic voice between passenger and net Yue Che driver passes through microphone, voice signal processor and net respectively
About vehicle voice assistant apparatus platform is sent to speech recognition server.
Before step 1 implementation, net Yue Che driver and passenger pass through net about vehicle voice assistant device or net about vehicle software platform
It is registered on early warning platform.
Wherein, logon mode includes voiceprint registration, user name and identification number register.
After dialogic voice is identified as speech text content by step 2, speech recognition server, and by speech text content with
Dialogic voice is sent to early warning platform.
Whether step 3, early warning platform judge in speech text content to include alert, and according to the severity of alert and
When notification platform customer service or police intervention.
Wherein, in step 3, early warning platform analyzes speech text content, to judge to be in speech text content
No includes alert, and is classified to speech text content, by early warning automatic transfer to platform customer service or police, while will be pre-
Alert result feeds back to net about vehicle voice assistant device by original route.
Early warning platform predicts alert according to transcription result and emotional change, makes for alert and reports decision and former road feedback
Prompt information is to net about vehicle voice assistant with the bad idea of play cuing information fright part driver agaainst the law and rider.
As shown in Fig. 2, the present invention provides a kind of system of voice-based net about vehicle supervision, including microphone 1, audio letter
Number processor 2, net about vehicle voice assistant device 3, loudspeaker 4, speech recognition server 5 and early warning platform 6, the microphone 1
Successively it is connected with audio signal processor 2, net about vehicle voice assistant device 3 and loudspeaker 4, the net about vehicle voice helps
Arm device 3 is successively connected with speech recognition server 5 and early warning platform 6 by network.
Dialogic voice between passenger and net Yue Che driver passes through voice signal processor and net about vehicle voice assistant respectively
3 platform of device is sent to speech recognition server 5.
After dialogic voice is identified as speech text content by speech recognition server 5, and by speech text content and talk with
Voice is sent to early warning platform 6.
Whether early warning platform 6 judges in speech text content to include alert, and is led in time according to the severity of alert
Know that platform customer service 7 or police 8 intervene.
Wherein, microphone 1 is using the microphone with pickup noise reduction technology.
It is enterprising in early warning platform by net about vehicle voice assistant device or net about vehicle software platform with passenger to net Yue Che driver
Row registration.Wherein, logon mode includes voiceprint registration, user name and identification number register.
The foregoing is merely presently preferred embodiments of the present invention, is merely illustrative and not restrictive for the invention.
Those skilled in the art understand that many changes can be carried out in the spirit and scope defined by invention claim to it, modify,
It is even equivalent, but fall in protection scope of the present invention.
Claims (7)
1. a kind of voice-based net about vehicle monitoring and managing method, net about vehicle viability, carry out pair as passenger and net Yue Che driver
When words, comprising the following steps:
Dialogic voice between step 1, passenger and net Yue Che driver passes through voice signal processor and net about vehicle voice respectively to be helped
Arm device platform is sent to speech recognition server；
After dialogic voice is identified as speech text content by step 2, speech recognition server, and by speech text content and talk with
Voice is sent to early warning platform；
Whether step 3, early warning platform judge in speech text content to include alert, and are led in time according to the severity of alert
Know platform customer service or police's intervention.
2. a kind of voice-based net according to claim 1 about vehicle monitoring and managing method, which is characterized in that in step 1, multiply
Dialogic voice between visitor and net Yue Che driver passes through microphone, voice signal processor and net about vehicle voice assistant device respectively
Platform is sent to speech recognition server.
3. a kind of voice-based net according to claim 2 about vehicle monitoring and managing method, which is characterized in that implement in step 1
Before, net Yue Che driver is infused on early warning platform with passenger by net about vehicle voice assistant device or net about vehicle software platform
Volume.
4. a kind of voice-based net according to claim 3 about vehicle monitoring and managing method, which is characterized in that logon mode includes
Voiceprint registration, user name and identification number register.
5. a kind of voice-based net according to claim 1 about vehicle monitoring and managing method, which is characterized in that in step 3, in advance
Whether alert platform analyzes speech text content, to judge in speech text content to include alert, and to speech text
Content is classified, and feeds back to net by original route by early warning automatic transfer to platform customer service or police, while by early warning result
About vehicle voice assistant device.
6. a kind of system for implementing a kind of voice-based net about vehicle monitoring and managing method described in claim 1, which is characterized in that packet
Include microphone, audio signal processor, net about vehicle voice assistant device, loudspeaker, speech recognition server and early warning platform, institute
It states microphone to be successively connected with audio signal processor, net about vehicle voice assistant device and loudspeaker, the net about vehicle language
Sound assistant devices are successively connected with speech recognition server and early warning platform by network；
Dialogic voice between passenger and net Yue Che driver passes through voice signal processor and net about vehicle voice assistant device respectively
Platform is sent to speech recognition server；
After dialogic voice is identified as speech text content by speech recognition server, and speech text content and dialogic voice are sent out
It send to early warning platform；
Whether early warning platform judge in speech text content to include alert, and according to the timely notification platform of the severity of alert
Customer service or police's intervention.
7. system according to claim 6, which is characterized in that the microphone uses the Mike with pickup noise reduction technology
Wind.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811075640.3A CN109192215A (en) | 2018-09-14 | 2018-09-14 | A kind of voice-based net about vehicle monitoring and managing method and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811075640.3A CN109192215A (en) | 2018-09-14 | 2018-09-14 | A kind of voice-based net about vehicle monitoring and managing method and system |
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| CN109192215A true CN109192215A (en) | 2019-01-11 |
Family
ID=64911388
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201811075640.3A Pending CN109192215A (en) | 2018-09-14 | 2018-09-14 | A kind of voice-based net about vehicle monitoring and managing method and system |
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| Country | Link |
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| CN (1) | CN109192215A (en) |
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110458604A (en) * | 2019-07-17 | 2019-11-15 | 中国第一汽车股份有限公司 | A kind of net about driver's evaluation method, device, equipment and storage medium |
| CN111627448A (en) * | 2020-05-15 | 2020-09-04 | 公安部第三研究所 | System and method for realizing trial and talk control based on voice big data |
| CN111933145A (en) * | 2020-10-09 | 2020-11-13 | 广州宸祺出行科技有限公司 | Intelligent stroke safety monitoring method and system based on voice AI |
| CN112750275A (en) * | 2020-12-24 | 2021-05-04 | 汉海信息技术(上海)有限公司 | Riding safety reminding method and device, electronic equipment and storage medium |
| CN113053386A (en) * | 2019-12-27 | 2021-06-29 | 沈阳新松机器人自动化股份有限公司 | Network appointment safety early warning system |
| CN113766180A (en) * | 2020-06-05 | 2021-12-07 | 汉海信息技术(上海)有限公司 | Travel monitoring method, server, monitoring terminal, electronic device and storage medium |
| CN113780850A (en) * | 2021-09-16 | 2021-12-10 | 广州宸祺出行科技有限公司 | Method and device for realizing network taxi appointment, driver and passenger guidance based on intelligent assistant |
| CN116543770A (en) * | 2023-07-05 | 2023-08-04 | 北京龙驹易行科技有限公司 | Method, device, equipment and storage medium for detecting span conflict |
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| CN107332875A (en) * | 2017-05-27 | 2017-11-07 | 上海与德科技有限公司 | A kind of net about car monitoring method and system, cloud server |
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Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110458604A (en) * | 2019-07-17 | 2019-11-15 | 中国第一汽车股份有限公司 | A kind of net about driver's evaluation method, device, equipment and storage medium |
| CN113053386A (en) * | 2019-12-27 | 2021-06-29 | 沈阳新松机器人自动化股份有限公司 | Network appointment safety early warning system |
| CN111627448A (en) * | 2020-05-15 | 2020-09-04 | 公安部第三研究所 | System and method for realizing trial and talk control based on voice big data |
| CN113766180A (en) * | 2020-06-05 | 2021-12-07 | 汉海信息技术(上海)有限公司 | Travel monitoring method, server, monitoring terminal, electronic device and storage medium |
| CN113766180B (en) * | 2020-06-05 | 2024-05-14 | 汉海信息技术(上海)有限公司 | Stroke monitoring method, server side, monitoring side, electronic equipment and storage medium |
| CN111933145A (en) * | 2020-10-09 | 2020-11-13 | 广州宸祺出行科技有限公司 | Intelligent stroke safety monitoring method and system based on voice AI |
| CN111933145B (en) * | 2020-10-09 | 2021-01-22 | 广州宸祺出行科技有限公司 | Intelligent stroke safety monitoring method and system based on voice AI |
| CN112750275A (en) * | 2020-12-24 | 2021-05-04 | 汉海信息技术(上海)有限公司 | Riding safety reminding method and device, electronic equipment and storage medium |
| CN113780850A (en) * | 2021-09-16 | 2021-12-10 | 广州宸祺出行科技有限公司 | Method and device for realizing network taxi appointment, driver and passenger guidance based on intelligent assistant |
| CN116543770A (en) * | 2023-07-05 | 2023-08-04 | 北京龙驹易行科技有限公司 | Method, device, equipment and storage medium for detecting span conflict |
| CN116543770B (en) * | 2023-07-05 | 2023-09-22 | 北京龙驹易行科技有限公司 | Method, device, equipment and storage medium for detecting span conflict |
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| CB03 | Change of inventor or designer information | ||
| CB03 | Change of inventor or designer information |
Inventor after: Agent construction payment Inventor after: Wang Shiyi Inventor before: Ma Yiping Inventor before: Xu Zhaohui Inventor before: Wang Shiyi |
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| RJ01 | Rejection of invention patent application after publication | ||
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Application publication date: 20190111 |