CN109189050A - Troubleshooting methodology, calculates equipment and computer storage medium at device - Google Patents
Troubleshooting methodology, calculates equipment and computer storage medium at device Download PDFInfo
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- CN109189050A CN109189050A CN201811228338.7A CN201811228338A CN109189050A CN 109189050 A CN109189050 A CN 109189050A CN 201811228338 A CN201811228338 A CN 201811228338A CN 109189050 A CN109189050 A CN 109189050A
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0208—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the configuration of the monitoring system
- G05B23/0213—Modular or universal configuration of the monitoring system, e.g. monitoring system having modules that may be combined to build monitoring program; monitoring system that can be applied to legacy systems; adaptable monitoring system; using different communication protocols
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Abstract
The invention discloses a kind of troubleshooting methodology, device, calculate equipment and computer storage medium.Wherein, method includes: the error code for obtaining and triggering when vehicle breaks down；The vehicle maintenance case library learnt in advance is inquired according to error code, obtains the corresponding vehicle maintenance scheme of error code；Vehicle maintenance scheme is pushed to processing end, end for processing repairs processing to vehicle according to vehicle maintenance scheme.The vehicle maintenance case library that scheme provided by the invention is learnt based on big data, the corresponding vehicle maintenance scheme of error code can quickly be navigated to, to improve maintenance technician's vehicle maintenance efficiency, eliminate time-consuming malfunction elimination process, to reduce the requirement to maintenance technician, and it can be realized disposable solution vehicle trouble.
Description
Technical field
The present invention relates to vehicle trouble technical fields, and in particular to a kind of troubleshooting methodology, calculates equipment and meter at device
Calculation machine storage medium.
Background technique
Increasingly deepen now with auto electricization is intelligentized, electronic apparatus on vehicle using more and more extensive,
While numerous electronic apparatus brings user's ultimate attainment experience and one double-edged sword, and failure problems are also increasing, how high
The discovery failure cause of effect, debugging problem are maintenance station or the serious problem that maintenance technician faces.
Traditional maintenance mode by service experience cannot face the future the electric appliance framework complexity of automobile, maintenance
The servicing manual that the experience of technician seems very powerless while traditional in face of a large amount of problems, cured troubleshooting process can not
It efficiently solves the problems, such as, maintenance technician is caused to waste the plenty of time in the discovery of the source of trouble.
Traditional troubleshooting process is often maintenance technician using diagnostic software read failure code DTC, then by experience or
The troubleshooting step of person's servicing manual executes step by step, finds failure components, solves event by updating software or replacement hardware
Barrier problem, this mode have the following problems: first is that the greatly operating time of waste maintenance technician；Second is that being wanted to maintenance technician
Ask higher, maintenance technician needs to be familiar with various tools, skilled to use；Third is that tend not to settle at one go solves the problems, such as, cause
Client complains；Fourth is that the excavation to big data could not be lacked using the data edge of net connection automobile.
Summary of the invention
In view of the above problems, it proposes on the present invention overcomes the above problem or at least be partially solved in order to provide one kind
It states the troubleshooting methodology of problem, device, calculate equipment and computer storage medium.
According to an aspect of the invention, there is provided a kind of troubleshooting methodology, method include:
Obtain the error code triggered when vehicle breaks down；
The vehicle maintenance case library learnt in advance is inquired according to error code, obtains the corresponding vehicle maintenance scheme of error code；
Vehicle maintenance scheme is pushed to processing end, end for processing repairs place to vehicle according to vehicle maintenance scheme
Reason.
According to another aspect of the present invention, a kind of fault removal device is provided, device includes:
Module is obtained, suitable for obtaining the error code triggered when vehicle breaks down；
It is corresponding to obtain error code suitable for inquiring the vehicle maintenance case library learnt in advance according to error code for enquiry module
Vehicle maintenance scheme；
Pushing module, suitable for vehicle maintenance scheme is pushed to processing end, end for processing is according to vehicle maintenance scheme pair
Vehicle repairs processing.
According to another aspect of the invention, provide a kind of calculating equipment, comprising: processor, memory, communication interface and
Communication bus, the processor, the memory and the communication interface complete mutual communication by the communication bus；
For the memory for storing an at least executable instruction, it is above-mentioned that the executable instruction executes the processor
The corresponding operation of troubleshooting methodology.
In accordance with a further aspect of the present invention, provide a kind of computer storage medium, be stored in the storage medium to
A few executable instruction, the executable instruction make processor execute such as the corresponding operation of above-mentioned troubleshooting methodology.
The scheme provided according to the present invention obtains the error code triggered when vehicle breaks down；It is inquired according to error code
The vehicle maintenance case library learnt in advance obtains the corresponding vehicle maintenance scheme of error code；Vehicle maintenance scheme is pushed to place
End is managed, end for processing repairs processing to vehicle according to vehicle maintenance scheme.Scheme provided by the invention is based on big data
Learn obtained vehicle maintenance case library, the corresponding vehicle maintenance scheme of error code can be quickly navigated to, to improve dimension
Technician's vehicle maintenance efficiency is repaired, time-consuming malfunction elimination process is eliminated, to reduce the requirement to maintenance technician, and can
Realize disposable solution vehicle trouble.
The above description is only an overview of the technical scheme of the present invention, in order to better understand the technical means of the present invention,
And it can be implemented in accordance with the contents of the specification, and in order to allow above and other objects of the present invention, feature and advantage can
It is clearer and more comprehensible, the followings are specific embodiments of the present invention.
Detailed description of the invention
By reading the following detailed description of the preferred embodiment, various other advantages and benefits are common for this field
Technical staff will become clear.The drawings are only for the purpose of illustrating a preferred embodiment, and is not considered as to the present invention
Limitation.And throughout the drawings, the same reference numbers will be used to refer to the same parts.In the accompanying drawings:
Fig. 1 shows the flow diagram of troubleshooting methodology according to an embodiment of the invention；
Fig. 2 shows the flow diagrams of troubleshooting methodology in accordance with another embodiment of the present invention；
Fig. 3 shows the structural schematic diagram of fault removal device according to an embodiment of the invention；
Fig. 4 shows the structural schematic diagram according to an embodiment of the invention for calculating equipment.
Specific embodiment
Exemplary embodiments of the present disclosure are described in more detail below with reference to accompanying drawings.Although showing the disclosure in attached drawing
Exemplary embodiment, it being understood, however, that may be realized in various forms the disclosure without should be by embodiments set forth here
It is limited.On the contrary, these embodiments are provided to facilitate a more thoroughly understanding of the present invention, and can be by the scope of the present disclosure
It is fully disclosed to those skilled in the art.
Fig. 1 shows the flow diagram of troubleshooting methodology according to an embodiment of the invention.As shown in Figure 1, should
Method the following steps are included:
Step S100 obtains the error code triggered when vehicle breaks down.
Error code for indicating vehicle happens is which kind of failure, is the failure for indicating vehicle with form of identification and being occurred,
When vehicle breaks down, the TBOX of vehicle can be acquired and be returned the error code triggered when vehicle breaks down, server-side
Obtain the error code of the TBOX passback of vehicle.
Step S101 inquires the vehicle maintenance case library learnt in advance according to error code, obtains the corresponding vehicle of error code
Maintenance program.
Vehicle maintenance case library is to learn to obtain in advance based on big data, and vehicle maintenance case library stores study and obtains
Error code and vehicle maintenance scheme corresponding with error code, for example, storage form can be with are as follows: error code A- vehicle maintenance scheme
A is merely illustrative of here, does not have any restriction effect.
After getting the error code of fault car, the vehicle maintenance case learnt in advance can be inquired according to error code
Library obtains the corresponding vehicle maintenance scheme of the error code, can be obtained based on the vehicle maintenance case library learnt in advance more smart
Quasi- ground vehicle maintenance scheme, and it is no longer rely on the service experience of vehicle maintenance technician.
Vehicle maintenance scheme is pushed to processing end by step S102, and end for processing is according to vehicle maintenance scheme to vehicle
Repair processing.
In the present embodiment, processing end is that vehicle maintenance technician can after obtaining the corresponding vehicle maintenance scheme of error code
Corresponding vehicle maintenance scheme is pushed to vehicle maintenance technician, vehicle maintenance technician after receiving vehicle maintenance scheme,
Processing can be repaired to fault car according to vehicle maintenance scheme, so as to avoid vehicle maintenance technician by experience or
The troubleshooting step of servicing manual is executed step by step and is taken considerable time, also reduces the requirement to vehicle maintenance technician.
The method provided according to that above embodiment of the present invention obtains the error code triggered when vehicle breaks down；According to
Error code inquires the vehicle maintenance case library learnt in advance, obtains the corresponding vehicle maintenance scheme of error code；By vehicle maintenance side
Case is pushed to processing end, and end for processing repairs processing to vehicle according to vehicle maintenance scheme.Scheme provided by the invention
Based on the vehicle maintenance case library that big data learns, the corresponding vehicle maintenance scheme of error code can be quickly navigated to, from
And maintenance technician's vehicle maintenance efficiency is improved, time-consuming malfunction elimination process is eliminated, to reduce to maintenance technician's
It is required that and can be realized disposable solution vehicle trouble.
Fig. 2 shows the flow diagrams of troubleshooting methodology in accordance with another embodiment of the present invention.As shown in Fig. 2,
Method includes the following steps:
Step S200 acquires the vehicle status data of the vehicle of preset quantity.
Specifically, before carrying out artificial intelligence study, need first to get learning sample, learning sample packet here
It includes: vehicle status data, wherein vehicle status data shows vehicle's current condition, for example, being in malfunction.In order to
It realizes intelligent troubleshooting, needs to obtain a large amount of sample data.
In the present embodiment, can obtain vehicle status data in the following manner: the TBOX of net connection vehicle can be with the period
Property information such as parameter, error code of each ECU in collecting vehicle, and by the collected information back of institute to server-side, service termination
The information for receiving TBOX passback, as vehicle status data.For example, event can be passed through for the partial fault that vehicle occurs
When hindering indicator light form to embody, such as breaking down, malfunction indicator lamp is lighted, and when not breaking down, malfunction indicator lamp is
It does not work, therefore, error code here can be presented as DTC flag bit, be indicated in failure with 1, with 0 table when not breaking down
Show, be merely illustrative of here do not have any restriction effect.Wherein, ECU parameter includes: voltage, electric current etc..
Step S201 obtains vehicle corresponding vehicle service record file in maintenance process.
Learning sample in the present embodiment is other than including vehicle status data, it is also necessary to including vehicle service record text
Part, wherein the file of maintenance program, vehicle service record here are recorded when vehicle service record file breaks down for vehicle
File includes: vehicle claim records, software upgrading log, the vehicle claim records essential record claim information of vehicle hardware
(for example, hardware replacement, hardware maintenance situation), software upgrading log mainly describes software refreshing situation, for example, having recorded soft
Part updates version information.
Vehicle maintenance technician requires to be recorded in maintenance process and has done which aspect helpdesk to vehicle in maintenance vehicle
Reason, that is, record corresponding maintenance program, the available vehicle service record text recorded to vehicle maintenance technician of the present embodiment
Part, using accessed vehicle service record file as learning sample.
Obtaining learning sample:, can be according to vehicle status data after vehicle status data and vehicle service record file
And vehicle service record file is learnt, and vehicle maintenance case library is obtained.Here study is to learn which kind of occurs in vehicle
When failure, uses which kind of maintenance program and carry out vehicle maintenance, with debugging, for example, be software upgrading or hardware replacement,
Hardware replacement is which kind of hardware etc. of replacement again, and study obtains the vehicle maintenance case about error code and vehicle maintenance scheme
Library.
It in the present embodiment, is that intelligent troubleshooting is carried out based on big data, therefore, it is necessary to elder generations to carry out artificial intelligence according to big data
It can learn, after obtaining learning sample, the method that can use in step S202- step S203 is learnt:
Step S202, based on fault time, maintenance time, vehicle identification code by vehicle status data and vehicle service record
File association generates basic vehicle maintenance case file.
Specifically, each vehicle has unique vehicle identification code, and the vehicle identification code of different vehicle is different, according to vehicle
Identification code can identify corresponding vehicle.
Vehicle maintenance technician needs to record maintenance time and the vehicle identification code of vehicle when repairing to vehicle,
That is, record has maintenance time, vehicle identification code in vehicle service record file, in order to which determination is at what time to which
Vehicle has carried out any maintenance.
TBOX is when by information backs such as collected ECU parameter, error code to server-side in the present embodiment, also by vehicle
Identification code returns to server-side so that server-side know be passback which vehicle information.Server-side also will record vehicle simultaneously
Fault time broken down.
It therefore, can be based on fault time, maintenance time, vehicle identification code by vehicle status data and vehicle service record
File association generates basic vehicle maintenance case file, by the way that vehicle status data is associated with vehicle service record file,
It is convenient for learning.
Step S203 is learnt according to basic vehicle maintenance case file and variable parameter, obtains vehicle maintenance case
Library.
Wherein, variable parameter includes one of following information or a variety of: vehicle model information, vehicle manufacture date, vehicle make
With region, driving behavior habits information.
In real life, identical failure occurs for the vehicle of different automobile types, and corresponding maintenance program is possible and endless
Exactly the same, for example, vehicle: Audi A4 and public Magotan, after corresponding vehicle breaks down, vehicle maintenance scheme may not phase
Together；The identical event of vehicle generation on different vehicle manufacture date, different vehicle using areas, driving behavior habits information
Barrier, corresponding maintenance program may be not fully identical, for example, vehicle is the vehicle of Audi A4, production vehicles in 2018 and
The vehicle of production in 2016, after corresponding vehicle breaks down, vehicle maintenance scheme may be not identical, no longer says one by one here
It is bright.
Therefore, when being learnt, not only to consider vehicle status data and basic vehicle maintenance case file, it is also necessary to
In view of above-mentioned variable parameter, integrated learning obtains vehicle maintenance case library.For example, can according to variable parameter and error code into
Row divides, and learning sample is divided into multiple groups, is then learnt, vehicle maintenance case library is obtained.It is available by learning
For the general maintenance program of certain failure.
Step S204 obtains the error code triggered when vehicle breaks down.
Error code for indicating vehicle happens is which kind of failure, is the failure for indicating vehicle with form of identification and being occurred,
When vehicle breaks down, the TBOX of vehicle can be acquired and be returned the error code triggered when vehicle breaks down, server-side
Obtain the error code of the TBOX passback of vehicle.
Step S205 inquires the vehicle maintenance case library learnt in advance according to error code, obtains the corresponding vehicle of error code
Maintenance program.
After study obtains vehicle maintenance case library, the vehicle maintenance case library that can be obtained based on study carries out vehicle event
The exclusion of barrier.
Specifically, after getting the error code of fault car, the vehicle maintenance case learnt in advance is inquired according to error code
Example library can be obtained to obtain the corresponding vehicle maintenance scheme of the error code based on the vehicle maintenance case library learnt in advance
More accurately vehicle maintenance scheme, and it is no longer rely on the service experience of vehicle maintenance technician.
When carrying out troubleshooting, variable parameter can also be obtained, is repaired based on variable parameter and error code enquiring vehicle
Case library, to obtain more accurately vehicle maintenance scheme.Wherein it is possible to be inquired to obtain corresponding variable according to vehicle identification code
Parameter.
Vehicle maintenance scheme is pushed to processing end by step S206, and end for processing is according to vehicle maintenance scheme to vehicle
Repair processing.
In the present embodiment, processing end is that vehicle maintenance technician can after obtaining the corresponding vehicle maintenance scheme of error code
Corresponding vehicle maintenance scheme is pushed to vehicle maintenance technician, vehicle maintenance technician after receiving vehicle maintenance scheme,
Processing can be repaired to fault car according to vehicle maintenance scheme, so as to avoid vehicle maintenance technician by experience or
The troubleshooting step of servicing manual is executed step by step and is taken considerable time, also reduces the requirement to vehicle maintenance technician.
In real life, when vehicle breaks down, car owner is due to the time or vehicle reason and can not arrive vehicle
Maintenance center repairs, at this time, it may be necessary to which vehicle maintenance technician, which visits, provides vehicle maintenance service, and is determined according to the method
Vehicle maintenance scheme can make vehicle maintenance technician visit provide vehicle maintenance service more precision, can accurately prepare
Components improve disposable repair rate to reduce logistics cost.
In a kind of optional embodiment of the present invention, in fact it could happen that the case where partial circuit is short-circuit in vehicle or opens a way, because
This, can be associated with electrical schematic diagram by error code, if error code indicates short circuit or open circuit, malfunctioning node is shown in electricity
On gas schematic diagram, and the three dimensional arrangement figure of harness is called, components are replaced at end for processing.
Step S207, according to error code count component failure frequency, in order to carry out components improve processing and/
Or stock processing.
In the present embodiment, it is available to vehicle trouble when corresponding error code therefore can be united according to error code
Component failure frequency is counted, is broken down number by counting components, problem point can be carried out to corresponding components
Analysis, so that components are carried out with the R & D design of quality improvement and guiding vehicle, or before the outburst of large-scale problem,
Effective market measure is taken to avoid the life and property loss of client.
In addition, being broken down number by counting components, can accurately get ready the goods in order to cargo department, to avoid zero
The case where part shortage of stock, while can also precisely arrive the components stock quantity in each region.
The method provided according to that above embodiment of the present invention, based on the vehicle maintenance case library that big data learns, energy
It is enough quickly and accurately positioned the corresponding vehicle maintenance scheme of error code, provided side vehicle maintenance scheme is more accurate, thus
Vehicle maintenance technician's maintenance vehicle efficiency can be improved, eliminate time-consuming malfunction elimination process, to reduce to maintenance skill
The requirement of teacher, and can be realized it is disposable solve vehicle trouble, broken down number by counting components, can be to corresponding
Components carry out case study, to carry out quality improvement and components stock to components.
Fig. 3 shows the structural schematic diagram of fault removal device according to an embodiment of the invention.As shown in figure 3, should
Device includes: to obtain module 300, enquiry module 310, pushing module 320.
Module 300 is obtained, suitable for obtaining the error code triggered when vehicle breaks down；
It is corresponding to obtain error code suitable for inquiring the vehicle maintenance case library learnt in advance according to error code for enquiry module 310
Vehicle maintenance scheme；
Pushing module 320, suitable for vehicle maintenance scheme is pushed to processing end, end for processing is according to vehicle maintenance scheme
Processing is repaired to vehicle.
Optionally, device further include: acquisition module, the vehicle status data of the vehicle suitable for acquiring preset quantity, wherein
Vehicle status data includes: error code；
Module is obtained, is suitable for obtaining vehicle corresponding vehicle service record file in maintenance process, wherein vehicle maintenance
Record file records the file of maintenance program when breaking down for vehicle；
Study module obtains vehicle maintenance suitable for being learnt according to vehicle status data and vehicle service record file
Case library.
Optionally, study module is further adapted for: based on fault time, maintenance time, vehicle identification code by vehicle-state
Data and vehicle service record file association generate basic vehicle maintenance case file；
Learnt according to basic vehicle maintenance case file and variable parameter, obtains vehicle maintenance case library.
Optionally, device further include: display module shows malfunctioning node if being suitable for error code indicates short circuit or open circuit
Show on electrical schematic diagram, and show the three dimensional arrangement figure of harness, components are replaced at end for processing.
Optionally, device further include: statistical module is suitable for counting component failure frequency according to error code, so as to
Processing and/or stock processing are improved in carrying out components.
Optionally, variable parameter includes one of following information or a variety of: vehicle model information, vehicle manufacture date, vehicle
Using area, driving behavior habits information.
The device provided according to that above embodiment of the present invention obtains the error code triggered when vehicle breaks down；According to
Error code inquires the vehicle maintenance case library learnt in advance, obtains the corresponding vehicle maintenance scheme of error code；By vehicle maintenance side
Case is pushed to processing end, and end for processing repairs processing to vehicle according to vehicle maintenance scheme.Scheme provided by the invention
Based on the vehicle maintenance case library that big data learns, the corresponding vehicle maintenance scheme of error code can be quickly navigated to, from
And maintenance technician's vehicle maintenance efficiency is improved, time-consuming malfunction elimination process is eliminated, to reduce to maintenance technician's
It is required that and can be realized disposable solution vehicle trouble.
The embodiment of the present application also provides a kind of nonvolatile computer storage media, the computer storage medium storage
There is an at least executable instruction, which can be performed the troubleshooting side in above-mentioned any means embodiment
Method.
Fig. 4 shows the structural schematic diagram according to an embodiment of the invention for calculating equipment, the specific embodiment of the invention
The specific implementation for calculating equipment is not limited.
As shown in figure 4, the calculating equipment may include: processor (processor) 402, communication interface
(Communications Interface) 404, memory (memory) 406 and communication bus 408.
Wherein:
Processor 402, communication interface 404 and memory 406 complete mutual communication by communication bus 408.
Communication interface 404, for being communicated with the network element of other equipment such as client or other servers etc..
Processor 402 can specifically execute the correlation in above-mentioned troubleshooting methodology embodiment for executing program 410
Step.
Specifically, program 410 may include program code, which includes computer operation instruction.
Processor 402 may be central processor CPU or specific integrated circuit ASIC (Application
Specific Integrated Circuit), or be arranged to implement the integrated electricity of one or more of the embodiment of the present invention
Road.The one or more processors that equipment includes are calculated, can be same type of processor, such as one or more CPU；It can also
To be different types of processor, such as one or more CPU and one or more ASIC.
Memory 406, for storing program 410.Memory 406 may include high speed RAM memory, it is also possible to further include
Nonvolatile memory (non-volatile memory), for example, at least a magnetic disk storage.
Program 410 specifically can be used for so that processor 402 executes the troubleshooting side in above-mentioned any means embodiment
Method.The specific implementation of each step may refer to right in corresponding steps and unit in above-mentioned troubleshooting embodiment in program 410
The description answered, this will not be repeated here.It is apparent to those skilled in the art that for convenience and simplicity of description, on
The equipment of description and the specific work process of module are stated, can refer to corresponding processes in the foregoing method embodiment description, herein
It repeats no more.
Algorithm and display are not inherently related to any particular computer, virtual system, or other device provided herein.
Various general-purpose systems can also be used together with teachings based herein.As described above, it constructs required by this kind of system
Structure be obvious.In addition, the present invention is also not directed to any particular programming language.It should be understood that can use various
Programming language realizes summary of the invention described herein, and the description done above to language-specific is to disclose this hair
Bright preferred forms.
In the instructions provided here, numerous specific details are set forth.It is to be appreciated, however, that implementation of the invention
Example can be practiced without these specific details.In some instances, well known method, structure is not been shown in detail
And technology, so as not to obscure the understanding of this specification.
Similarly, it should be understood that in order to simplify the disclosure and help to understand one or more of the various inventive aspects,
Above in the description of exemplary embodiment of the present invention, each feature of the invention is grouped together into single implementation sometimes
In example, figure or descriptions thereof.However, the disclosed method should not be interpreted as reflecting the following intention: i.e. required to protect
Shield the present invention claims features more more than feature expressly recited in each claim.More precisely, as following
Claims reflect as, inventive aspect is all features less than single embodiment disclosed above.Therefore,
Thus the claims for following specific embodiment are expressly incorporated in the specific embodiment, wherein each claim itself
All as a separate embodiment of the present invention.
Those skilled in the art will understand that can be carried out adaptively to the module in the equipment in embodiment
Change and they are arranged in one or more devices different from this embodiment.It can be the module or list in embodiment
Member or component are combined into a module or unit or component, and furthermore they can be divided into multiple submodule or subelement or
Sub-component.Other than such feature and/or at least some of process or unit exclude each other, it can use any
Combination is to all features disclosed in this specification (including adjoint claim, abstract and attached drawing) and so disclosed
All process or units of what method or apparatus are combined.Unless expressly stated otherwise, this specification is (including adjoint power
Benefit require, abstract and attached drawing) disclosed in each feature can carry out generation with an alternative feature that provides the same, equivalent, or similar purpose
It replaces.
In addition, it will be appreciated by those of skill in the art that although some embodiments described herein include other embodiments
In included certain features rather than other feature, but the combination of the feature of different embodiments mean it is of the invention
Within the scope of and form different embodiments.For example, in the following claims, embodiment claimed is appointed
Meaning one of can in any combination mode come using.
Various component embodiments of the invention can be implemented in hardware, or to run on one or more processors
Software module realize, or be implemented in a combination thereof.It will be understood by those of skill in the art that can be used in practice
Microprocessor or digital signal processor (DSP) come realize some in troubleshooting equipment according to an embodiment of the present invention or
The some or all functions of person's whole component.The present invention is also implemented as one for executing method as described herein
Point or whole device or device programs (for example, computer program and computer program product).Such this hair of realization
Bright program can store on a computer-readable medium, or may be in the form of one or more signals.It is such
Signal can be downloaded from an internet website to obtain, and is perhaps provided on the carrier signal or is provided in any other form.
It should be noted that the above-mentioned embodiments illustrate rather than limit the invention, and ability
Field technique personnel can be designed alternative embodiment without departing from the scope of the appended claims.In the claims,
Any reference symbol between parentheses should not be configured to limitations on claims.Word "comprising" does not exclude the presence of not
Element or step listed in the claims.Word "a" or "an" located in front of the element does not exclude the presence of multiple such
Element.The present invention can be by means of including the hardware of several different elements and being come by means of properly programmed computer real
It is existing.In the unit claims listing several devices, several in these devices can be through the same hardware branch
To embody.The use of word first, second, and third does not indicate any sequence.These words can be explained and be run after fame
Claim.
Claims (14)
1. a kind of troubleshooting methodology, which is characterized in that the described method includes:
Obtain the error code triggered when vehicle breaks down；
The vehicle maintenance case library learnt in advance is inquired according to the error code, obtains the corresponding vehicle maintenance side of the error code
Case；
The vehicle maintenance scheme is pushed to processing end, vehicle is tieed up according to the vehicle maintenance scheme in end for processing
Repair processing.
2. the method according to claim 1, wherein when obtaining vehicle and breaking down and the error code that triggers it
Before, the method also includes:
Acquire the vehicle status data of the vehicle of preset quantity, wherein the vehicle status data includes: error code；
Obtain vehicle corresponding vehicle service record file in maintenance process, wherein vehicle service record file is vehicle hair
The file of maintenance program is recorded when raw failure；
Learnt according to the vehicle status data and the vehicle service record file, obtains vehicle maintenance case library.
3. according to the method described in claim 2, it is characterized in that, described tie up according to the vehicle status data and the vehicle
Repair record file carry out study further comprise:
Based on fault time, maintenance time, vehicle identification code by vehicle status data and vehicle service record file association, generate
Basic vehicle maintenance case file；
Learnt according to the basic vehicle maintenance case file and variable parameter, obtains vehicle maintenance case library.
4. method according to any one of claim 1-3, which is characterized in that be pushed to by the vehicle maintenance scheme
After processing end, the method also includes: if error code indicates short circuit or open circuit, malfunctioning node is shown in electrical schematic diagram
On, and the three dimensional arrangement figure of harness is called, components are replaced at end for processing.
5. method according to any one of claim 1-3, which is characterized in that the method also includes:
Component failure frequency is counted according to error code, improves processing and/or stock processing in order to carry out components.
6. according to the method described in claim 3, it is characterized in that, the variable parameter includes one of following information or more
Kind: vehicle model information, vehicle manufacture date, vehicle using area, driving behavior habits information.
7. a kind of fault removal device, which is characterized in that described device includes:
Module is obtained, suitable for obtaining the error code triggered when vehicle breaks down；
Enquiry module obtains the error code pair suitable for inquiring the vehicle maintenance case library learnt in advance according to the error code
The vehicle maintenance scheme answered；
Pushing module, suitable for the vehicle maintenance scheme is pushed to processing end, end for processing is according to the vehicle maintenance side
Case repairs processing to vehicle.
8. device according to claim 7, which is characterized in that described device further include:
Acquisition module, the vehicle status data of the vehicle suitable for acquiring preset quantity, wherein the vehicle status data includes:
Error code；
Module is obtained, is suitable for obtaining vehicle corresponding vehicle service record file in maintenance process, wherein vehicle service record
The file of maintenance program is recorded when file breaks down for vehicle；
Study module obtains vehicle suitable for being learnt according to the vehicle status data and the vehicle service record file
Maintenance Cases library.
9. device according to claim 8, which is characterized in that the study module is further adapted for:
Based on fault time, maintenance time, vehicle identification code by vehicle status data and vehicle service record file association, generate
Basic vehicle maintenance case file；
Learnt according to the basic vehicle maintenance case file and variable parameter, obtains vehicle maintenance case library.
10. the device according to any one of claim 7-9, which is characterized in that described device further include: display module,
If indicating short circuit or open circuit suitable for error code, malfunctioning node is shown on electrical schematic diagram, and show the three-dimensional cloth of harness
Figure is set, components are replaced at end for processing.
11. the device according to any one of claim 7-9, which is characterized in that described device further include:
Statistical module, be suitable for according to error code count component failure frequency, in order to carry out components improve processing and/
Or stock processing.
12. device according to claim 9, which is characterized in that the variable parameter include one of following information or
It is a variety of: vehicle model information, vehicle manufacture date, vehicle using area, driving behavior habits information.
13. a kind of calculating equipment, comprising: processor, memory, communication interface and communication bus, the processor, the storage
Device and the communication interface complete mutual communication by the communication bus；
The memory executes the processor as right is wanted for storing an at least executable instruction, the executable instruction
Ask the corresponding operation of troubleshooting methodology described in any one of 1-6.
14. a kind of computer storage medium, an at least executable instruction, the executable instruction are stored in the storage medium
Processor is set to execute such as the corresponding operation of troubleshooting methodology of any of claims 1-6.
Priority Applications (1)
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