CN109118051A - The identification of risk trade company and method of disposal, device and server based on network public-opinion - Google Patents
The identification of risk trade company and method of disposal, device and server based on network public-opinion Download PDFInfo
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- CN109118051A CN109118051A CN201810783263.2A CN201810783263A CN109118051A CN 109118051 A CN109118051 A CN 109118051A CN 201810783263 A CN201810783263 A CN 201810783263A CN 109118051 A CN109118051 A CN 109118051A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0635—Risk analysis of enterprise or organisation activities
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
- G06Q20/401—Transaction verification
- G06Q20/4016—Transaction verification involving fraud or risk level assessment in transaction processing
Abstract
This specification embodiment provides a kind of risk trade company recognition methods based on network public-opinion, trade company to be identified is obtained by the attribute of managing of supervision trade company according to multiple, it is monitored by the network public-opinion to trade company to be identified, the risk trade company that third party service provider is failed to judge can be identified as early as possible, foundation is provided to trade company's management of collaboration for third party service provider, improves the control ability of third party service provider.
Description
Technical field
This specification embodiment is related to Internet technical field, and in particular to a kind of risk trade company knowledge based on network public-opinion
Other and method of disposal, device and server.
Background technique
Network public-opinion refers in certain social space, and generation, the development of intermediary social event are surrounded by network
And variation, society and politics attitude, conviction and the values that the common people generate and hold to common problem and social governor.Net
Network public sentiment is formed rapidly, huge to social influence.With the rapid development of internet in the world, the network media is public
" fourth media " being considered after newspaper, broadcast, TV, network become one of the main carriers of reflection social public opinion.
Service provider pattern, which refers to, pointedly provides the associated support of network trading and e-commerce initiative for user
Sex service, such as commercial matters information service, payment services, logistics service and for enterprise establishes comprehensive support that e-commerce system provides
Service etc..When trade company and user generate dispute, query third party's service can be transferred after user, which appeals to trade company, to be solved and mentioned
For quotient, for the management of trade company, there are problems.Therefore, in order to ensure the conjunction rule of trade company and Sustainable Operation, third party's service is mentioned
It will recognise that risk trade company when cooperating with trade company for quotient, risk trade company disposed accordingly.However for various reasons,
Such as trade company conceals illegal use purpose or trade company when accessing third party service provider with legal scope of operation
Legal but there is a problem in business process when accessing third party service provider, third party service provider can fail to judge one
A little risk trade companies.
Trade company once goes wrong, and that usually influence is all batch user, causes Mass disturbance, these Mass disturbances
Negative network public-opinion can be generated.Network public-opinion monitoring is carried out for trade company, helps to identify the risk trade company to fail to judge as early as possible.
Summary of the invention
This specification embodiment provides a kind of identification of risk trade company and method of disposal, device and service based on network public-opinion
Device.
In a first aspect, this specification embodiment provides a kind of risk trade company recognition methods based on network public-opinion, comprising:
Attribute is managed by supervision trade company according to multiple, obtains trade company to be identified；
Acquire initial network public feelings information associated with the risk behavior of the trade company to be identified；
The initial network public feelings information is filtered, active block public feelings information is obtained；
The corresponding trade company to be identified of the active block public feelings information is determined as risk trade company.
Second aspect, this specification embodiment provide a kind of risk trade company method of disposal based on network public-opinion, comprising:
Risk trade company is determined according to the risk trade company recognition methods based on network public-opinion；
According to the corresponding active block public feelings information of the risk trade company, the risk behavior class of the risk trade company is obtained
Type；
According to the risk behavior type of the risk trade company, to the association quotient of the risk trade company and the risk trade company
It is disposed accordingly at family.
The third aspect, this specification embodiment provide another risk trade company method of disposal based on network public-opinion, comprising:
Risk trade company is determined according to the risk trade company recognition methods based on network public-opinion；
When the risk trade company is by customer complaint, using the corresponding active block public feelings information of the risk trade company as place
Manage the reference frame of complaint event.
Fourth aspect, this specification embodiment provide a kind of risk trade company identification device based on network public-opinion, comprising:
Trade company to be identified obtains module, for managing attribute by supervision trade company according to multiple, obtains trade company to be identified；
Initial network public feelings information acquisition module, it is associated with the risk behavior of the trade company to be identified first for acquiring
Beginning network public sentiment information；
Filtering module obtains active block public feelings information for being filtered to the initial network public feelings information；
Risk trade company determining module, for the corresponding trade company to be identified of the active block public feelings information to be determined as risk
Trade company.
5th aspect, this specification embodiment provide a kind of risk trade company disposal plant based on network public-opinion, comprising:
The risk trade company identification device based on network public-opinion；
Risk behavior type obtains module, for obtaining according to the corresponding active block public feelings information of the risk trade company
The risk behavior type of the risk trade company；
Module is disposed, for the risk behavior type according to the risk trade company, to the risk trade company and the wind
The association trade company of dangerous trade company is disposed accordingly.
6th aspect, this specification embodiment provide another risk trade company disposal plant based on network public-opinion, comprising:
The risk trade company identification device based on network public-opinion；
Event processing module is complained, is used for when the risk trade company is by customer complaint, the risk trade company is corresponding
Reference frame of the active block public feelings information as processing complaint event.
7th aspect, this specification embodiment provide a kind of server, including memory, processor and are stored in memory
Computer program that is upper and can running on a processor, the processor realize base described in any of the above-described when executing described program
In the risk trade company recognition methods of network public-opinion or the risk trade company method of disposal based on network public-opinion the step of.
Eighth aspect, this specification embodiment provide a kind of computer readable storage medium, are stored thereon with computer journey
Sequence realizes the recognition methods of risk trade company or base described in any of the above-described based on network public-opinion when the program is executed by processor
In the risk trade company method of disposal of network public-opinion the step of.
This specification embodiment has the beneficial effect that:
Since the risk trade company to be failed to judge by third party service provider is after going wrong, it will usually generate negative network
Public sentiment can identify the risk trade company to be failed to judge by third party service provider by being monitored to network public-opinion.Therefore exist
In this specification embodiment, by acquiring initial network public feelings information associated with the risk behavior of trade company to be identified, and lead to
It crosses to be filtered the initial network public feelings information and obtains active block public feelings information, by the active block public feelings information pair
The trade company to be identified answered is determined as risk trade company.Known by the risk trade company based on network public-opinion that this specification embodiment provides
Other and method of disposal, device and server, can identify the risk trade company that third party service provider is failed to judge as early as possible, be third
Square service provider provides foundation to trade company's management of collaboration, improves the control ability of third party service provider.
Further, due to trade company's enormous amount with third party service provider cooperation, if to all by supervision trade company
A large amount of resource can be consumed by carrying out network public-opinion monitoring, and the efficiency of operation of identification risk trade company also can be very low, thus this specification
Embodiment first can carry out primary dcreening operation to the trade company of high-magnitude by the attribute of managing of supervision trade company according to each, and occurrence risk behavior is general
The higher trade company of rate screens, and obtains the trade company to be identified, carries out network public-opinion prison by target of the trade company to be identified
Control improves the efficiency of operation of identification risk trade company while reducing resource loss.
Detailed description of the invention
Fig. 1 is the application scenarios schematic diagram that this specification embodiment is identified based on the risk trade company of network public-opinion；
Fig. 2 is the flow diagram of risk trade company recognition methods of this specification embodiment based on network public-opinion；
Fig. 3 is the flow diagram that this specification embodiment obtains trade company to be identified；
Fig. 4 is that this specification embodiment is obtained by the flow diagram of the risk score value of supervision trade company；
Fig. 5 is the flow diagram that this specification embodiment obtains initial network public feelings information；
Fig. 6 is the structural schematic diagram of risk trade company identification device of this specification embodiment based on network public-opinion；
Fig. 7 is the structural schematic diagram that this specification embodiment identifies server based on the risk trade company of network public-opinion.
Specific embodiment
In order to better understand the above technical scheme, below by attached drawing and specific embodiment to this specification embodiment
Technical solution be described in detail, it should be understood that the specific features in this specification embodiment and embodiment are to this explanation
The detailed description of book embodiment technical solution, rather than the restriction to this specification technical solution, in the absence of conflict,
Technical characteristic in this specification embodiment and embodiment can be combined with each other.
Referring to Figure 1, show for the risk trade company recognition methods application scenarios based on network public-opinion of this specification embodiment
It is intended to.For third party service provider when cooperating with trade company, failing to judge for various reasons, some there are the risks of Operation problems
Trade company.Risk trade company is after going wrong, it will usually generate negative network public-opinion.In server 100 based on network public-opinion
Risk trade company identification device 101 be used for by with third party service provider cooperation trade company (hereinafter referred to as by supervision quotient
Family) network public-opinion be monitored, identify the risk trade company to be failed to judge by third party service provider.
In a first aspect, this specification embodiment provides a kind of risk trade company recognition methods based on network public-opinion, please refer to
Fig. 2, including step S201- step S204.
S201: attribute is managed by supervision trade company according to multiple, obtains trade company to be identified.
The usually described quantity by supervision trade company reaches millions, if to all network public-opinion prison is carried out by supervision trade company
Control can consume a large amount of resource, and the efficiency of operation of identification risk trade company also can be very low.In this specification embodiment, according to more
A attribute of managing by supervision trade company is screened, and the higher trade company of occurrence risk behavior probability is screened and carries out network carriage
Feelings monitoring.Wherein, it is described manage attribute to it is described related by supervision trade company's operation risk, pass through the attribute of managing
Attribute value can embody described by supervision trade company's operation risk height, the risk behavior including but not limited to fraud class
Risk behavior, baseline class risk behavior manage class risk behavior and financial class risk behavior.
This specification embodiment provides the concrete methods of realizing of step S201 a kind of, referring to FIG. 3, including step S301-
Step S303.
S301: determine it is described by supervision trade company it is N number of manage attribute and it is each manage the corresponding attribute value of attribute,
In, N is the integer not less than 2.
In this specification embodiment, the attribute of managing includes static attribute and/or dynamic attribute.The static attribute
It is the attribute determined in the access third party service provider by supervision trade company, including the affiliated industry of trade company, trade company are managed
Any one or more in content and merchant type combines, wherein the attribute value of the affiliated industry of trade company for example can be
Catering trade, insurance, tourist industry, financial circles etc., the attribute value of trade company's scope of operation can be for example sale of foodstuffs, sale
Dress ornament etc., the attribute value of the merchant type can be for example personal trade company, entity trade company and network trade company etc.；The dynamic
Attribute is the attribute that can be changed in business process by supervision trade company, including trade company's transaction amount, trade company's trading frequency, pass
Join trade company, history complains situation and interface calls any one or more combination in situation, wherein trade company's transaction amount
Attribute value for example can be historical trading total amount, the average amount traded every time etc., the category of trade company's trading frequency
Property value for example can for daily transaction count lower than 10 times, daily transaction count be higher than 10 times and lower than 50 times, daily transaction time
Number be higher than it is 50 inferior, the attribute value of the association trade company for example can for described by associated trade company of supervision trade company, it is described
History complains the attribute value of situation for example can be lower than 50 to be complained in total 10 times or less, in total complained 10 times or more
It is secondary, be complained 50 times in total with first-class, the interface calls situation for example can be to be described by the supervision legal calling third of trade company
Interface, described interface for illegally calling third party service provider to provide by supervision trade company that square service provider provides etc..
It should be noted that described managed attribute and each managed the corresponding attribute value of attribute by the N number of of supervision trade company
The merchant information database that can come from third party service provider maintenance, can be obtained by transferring the merchant information database
Described managed attribute by the N number of of supervision trade company and each managed the corresponding attribute value of attribute.
S302: according to it is described it is each manage the corresponding attribute value of attribute to it is described by supervision trade company's operation risk into
Row is estimated point, and the risk score value for being supervised trade company is obtained.
By the attribute value for managing attribute can embody it is described by supervision trade company's operation risk height, because
This, can be quantified described by supervision trade company's operation risk height by the way of estimating point, and score value is higher
It is screened by supervision trade company and carries out network public-opinion monitoring.This specification embodiment provides the specific implementation side of step S302 a kind of
Method, referring to FIG. 4, including step S401- step S403.
S401: the quilt is determined by supervision trade company's operation risk degree of correlation with described according to each attribute value
Supervise the corresponding score value of each attribute value of trade company.
It is different for attribute value it is same manage attribute, what is embodied is described by supervision trade company's operation risk
Height is not also identical.It is for history complains situation by the attribute of managing, attribute value is the quilt for being complained 50 times or more in total
Trade company's operation risk is supervised, it is below by supervision trade company's operation risk to be complained 10 times in total to be higher than attribute value
Property.Therefore, trade company's operation risk degree of correlation can be supervised with described according to each attribute value, determines described supervised
The corresponding score value of each attribute value of pipe trade company.
As a specific implementation, overall risk score value can be set to 100 points, if the operation by supervision trade company
Attribute is 10, i.e. N is 10, then can set 10 points for each corresponding total score of attribute of managing.It is with the attribute of managing
Merchant type, the merchant type attribute value be personal trade company, entity trade company and network trade company for, due to entity trade company
Risk be higher than the risk of personal trade company, and the risk of personal trade company is higher than the risk of network trade company, thus can will
The corresponding score value of people trade company is set as 4 points, sets 2 points for the corresponding score value of entity trade company, by the corresponding score value of network trade company
It is set as 6 points.It should be noted that the mode for carrying out quantization marking to each attribute value is not limited to the above-mentioned method enumerated,
This specification embodiment is not construed as limiting this.
S402: according to described by the corresponding score value of the supervision each attribute value of trade company and described by each operation category of supervision trade company
Property corresponding attribute value, obtain that described trade company is each manages the corresponding score value of attribute by supervision.
Still by taking implementation cited in step S401 as an example, if the merchant type by supervision trade company is personal quotient
Family, then the corresponding score value of merchant type by supervision trade company is 4 points.
S403: being summed to described by the supervision each corresponding score value of attribute of managing of trade company, obtains described by supervision quotient
The risk score value at family.
It is described to be summed to described by the supervision each corresponding score value of attribute of managing of trade company, it can directly be supervised to described
The each corresponding score value of attribute of managing of pipe trade company is added, can also by supervision trade company, each to manage attribute corresponding by described
Score value is summed multiplied by described by the supervision each corresponding weight of attribute of managing of trade company again, and this specification embodiment does not limit this
It is fixed.
S303: if the risk score value is greater than default score value, it is determined that the trade company that supervised is the trade company to be identified.
The default score value can be configured according to actual needs: the default score value is arranged bigger, be confirmed as to
It identifies that the quantity of trade company is fewer, identifies that the efficiency of risk trade company is higher；The default score value is arranged smaller, is confirmed as wait know
The quantity of other trade company is more, more accurate to the recognition result of risk trade company.
S202: acquisition initial network public feelings information associated with the risk behavior of the trade company to be identified.
In a kind of optional way, acquired by following step associated with the risk behavior of the trade company to be identified first
Beginning network public sentiment information: the network information in acquisition internet；According to the network information acquired in preset period of time, institute is obtained
State initial network public feelings information.
Web crawlers is the program or script for automatically extracting webpage, it is search engine support grid above and below WWW
Page document, is the important composition of search engine.In a kind of optional way, the network information in the acquisition internet can be
Crawl the network information of default internet information spreading platform in real time using web crawlers, the default internet information spreading is flat
Platform includes but is not limited to Baidu, microblogging, 21 poly- complaints, wechat public platform, discussion bar etc..
The preset period of time can divide as follows:, can be by time discrete since time attribute is successive value
Change, i.e., will be segmented the time.For example, being segmented according to natural day, the preset period of time can be one day or several days；According to certainly
Right moon segmentation, the preset period of time can be one month or some months.The preset period of time can as the case may be depending on,
This specification embodiment is not construed as limiting this.For example, under an application scenarios, according to the network information acquired in three days, really
Fixed initial network public feelings information associated with the risk behavior of the trade company to be identified.By adjusting the length of the preset period of time
It is short, it can control the timeliness of identification risk trade company.This specification embodiment provides a kind of acquisition initial network public sentiment letter
The concrete methods of realizing of breath, referring to FIG. 5, including step S501 and step S502.
S501: judge whether the network information includes member in element and risk identification set in identity set
Element, the element in the identity set are the identity of the trade company to be identified, the member in the risk identification set
Element is the keyword of the risk behavior.
In the preset period of time, web crawlers can crawl a large amount of network information.In these network informations, only
Subnetwork information is initial network public feelings information associated with the risk behavior of the trade company to be identified.In the present embodiment
In, determine that the initial network public sentiment is believed by the identity of the trade company to be identified and the keyword of the risk behavior
Breath.Specifically, it for each network information acquired in the preset period of time, whether searches in the network information comprising described
Whether the element in element and the risk identification set in identity set is searched in the network information comprising institute
State the identity of trade company to be identified and the keyword of the risk behavior.The identity of the trade company to be identified can be institute
State one of ProductName of the full name of trade company to be identified, the alias of the trade company to be identified and the trade company to be identified or
Any several combinations.It is complete entitled " company A " for example, by taking the trade company to be identified is A trade company as an example, alias be " A1 ",
" A2 ", " A3 " perhaps " A4 " its product entitled " B1 ", " B2 " or " B3 ", then the identity set can for company A,
A1, A2, A3, A4, B1, B2, B3 }.According to several classifications of the risk behavior, the risk identification set for example can be
{ fraud, gambling, multiple level marketing are closed down, debt }.
S502: if the network information is comprising in the element and the risk identification set in the identity set
Element, it is determined that the network information is the initial network public feelings information.
If the network information includes the element in element and the risk identification set in the identity set,
Show that the network information is associated with the trade company to be identified and may be the network public sentiment information of risk behavior, thus really
The fixed network information is the initial network public feelings information.
S203: being filtered the initial network public feelings information, obtains active block public feelings information.
Although some initial network public feelings informations contain the identity and the risk behavior of the trade company to be identified
Keyword, but it is not an effective public feelings information, it may be possible to which certain advertising informations are right in order to improve itself correlation
The identity of the trade company to be identified and the keyword of the risk behavior have carried out malice and have added, it is also possible to described initial
Network public sentiment information is not a negative public feelings information, it is also possible to which although the initial network public feelings information is a negative carriage
Feelings information but be not unfavorable ratings to the trade company to be identified, thus need to carry out the initial network public feelings information
Filtering, filter advertising information in the initial network public feelings information, non-negative public feelings information and with the trade company to be identified
Risk behavior the degree of correlation be lower than preset percentage public feelings information.
The advertising information in the initial network public feelings information is filtered, can first determine and exclude set of words.The exclusion word
Element in set is the keyword of advertising information, the element excluded in set of words include but is not limited to " Macao's gambling ",
The relative words such as " wholesale price " and " search notice ".For each initial network public feelings information, the initial network carriage is searched
Whether include the element in the exclusion set of words in feelings information.If the initial network public feelings information includes the exclusion word set
Element in conjunction, then the initial network public feelings information is filtered.
Filter the non-negative public feelings information in the initial network public feelings information and the risk with the trade company to be identified
The degree of correlation of behavior is lower than the public feelings information of preset percentage, can be believed using natural language processing the initial network public sentiment
Breath carries out content analysis.Specifically, determine whether the initial network public feelings information is negative public feelings information by sentiment analysis,
Determine that the initial network public feelings information is related to the risk behavior of the trade company to be identified by keyword relevancies analysis
Whether degree is lower than the preset percentage.How emotion is carried out to the initial network public feelings information as known to those skilled in the art
Analysis and keyword relevancies analysis, details are not described herein.
It should be noted that described be filtered the initial network public feelings information, it can also be using machine learning
Mode is realized, i.e., obtains training sample by the model training data collected in advance, is carried out model training by training sample and is obtained
Filtering model is obtained, when needing to be filtered the initial network public feelings information, the initial network public feelings information is imported
The filtering model is gone to export filter result automatically by the filtering model.
S204: the corresponding trade company to be identified of the active block public feelings information is determined as risk trade company.
Since the active block public feelings information contains the identity of the trade company to be identified, thus according to it is described to
The identity of identification trade company can determine the corresponding trade company to be identified of the active block public feelings information, by the active block
The corresponding trade company to be identified of public feelings information is determined as the risk trade company.
In this specification embodiment, by acquiring initial network carriage associated with the risk behavior of the trade company to be identified
Feelings information, and active block public feelings information is obtained by being filtered to the initial network public feelings information, by effective net
The corresponding trade company to be identified of network public feelings information is determined as risk trade company, to identify what third party service provider was failed to judge as early as possible
Risk trade company provides foundation to trade company's management of collaboration for third party service provider, improves third party service provider
Control ability.
Second aspect, based on the same inventive concept, this specification embodiment provide a kind of risk quotient based on network public-opinion
Family method of disposal, comprising:
Risk trade company is determined according to the risk trade company recognition methods based on network public-opinion；
According to the corresponding active block public feelings information of the risk trade company, the risk behavior class of the risk trade company is obtained
Type；
According to the risk behavior type of the risk trade company, to the association quotient of the risk trade company and the risk trade company
It is disposed accordingly at family.
Specifically, due to the keyword that the active block public feelings information includes risk behavior, and the risk behavior
Keyword is the risk behavior for determining according to risk behavior type, thus can including by the active block public feelings information
Keyword determine the risk behavior type of the risk trade company.For example, if the risk that the active block public feelings information includes
Keyword is to close down, then can determine the risk behavior type of the risk trade company to manage class risk behavior.Certainly, the wind
The determination of the risk behavior type of dangerous trade company can also pass through text classification algorithm independent of the keyword of the risk behavior
Or textual classification model is also it was determined that this specification embodiment is not construed as limiting this.According to the risk of the risk trade company
Behavior type is different, uses different disposal options to the association trade company of the risk trade company and the risk trade company.
Further, after the risk behavior type for obtaining the risk trade company, warning information can also be generated, postal is passed through
The warning information is sent to risk manager by the one or more mode such as part, short message, instant messaging, wherein described
Warning information includes the risk behavior type of the risk trade company and the risk trade company.
The third aspect, based on the same inventive concept, this specification embodiment provide another risk based on network public-opinion
Trade company's method of disposal, comprising:
Risk trade company is determined according to the risk trade company recognition methods based on network public-opinion；
When the risk trade company is by customer complaint, using the corresponding active block public feelings information of the risk trade company as place
Manage the reference frame of complaint event.
Specifically, when third party service provider tries complained trade company, the risk quotient can be referred to
The corresponding active block public feelings information in family looks for whether same batch event to complain case as starting point, introduces
Reference of the corresponding active block public feelings information of the risk trade company as processing complaint event.Further, third party's service mentions
The timesharing of trade company's health is assessed for quotient, the corresponding active block public feelings information of the risk trade company can also be introduced as it and integrally beaten
One of the reference factor divided.
Fourth aspect, based on the same inventive concept, this specification embodiment provide a kind of risk quotient based on network public-opinion
Family identification device, referring to FIG. 6, including:
Trade company to be identified obtains module 601, for managing attribute by supervision trade company according to multiple, obtains quotient to be identified
Family；
Initial network public feelings information acquisition module 602, it is associated with the risk behavior of the trade company to be identified for acquiring
Initial network public feelings information；
Filtering module 603 obtains active block public feelings information for being filtered to the initial network public feelings information；
Risk trade company determining module 604, for the corresponding trade company to be identified of the active block public feelings information to be determined as
Risk trade company.
In a kind of optional implementation, the trade company to be identified obtains module 601 and includes:
Attribute and attribute value determination unit, for determine it is described by supervision the N number of of trade company manage attribute and each operation
The corresponding attribute value of attribute, wherein N is the integer not less than 2；
Risk score value obtaining unit, for according to it is described it is each manage the corresponding attribute value of attribute to it is described by supervision trade company
Operation risk estimate point, obtains the risk score value by supervision trade company；
Trade company's determination unit to be identified, it is described by supervision quotient for determining when the risk score value is greater than default score value
Family is the trade company to be identified.
In a kind of optional implementation, the risk score value obtaining unit includes:
Attribute value score value determination unit, for being supervised trade company's operation risk phase with described according to each attribute value
Pass degree determines described by the corresponding score value of the supervision each attribute value of trade company；
Attribute score value obtaining unit, for by the corresponding score value of the supervision each attribute value of trade company and described being supervised according to described
Pipe trade company is each to manage the corresponding attribute value of attribute, obtains that described trade company is each manages the corresponding score value of attribute by supervision；
Summation unit, for being summed to described by the supervision each corresponding score value of attribute of managing of trade company, described in acquisition
By the risk score value of supervision trade company.
In a kind of optional implementation, the initial network public feelings information acquisition module 602 includes:
Network information gathering unit, for acquiring the network information in internet；
Initial network public feelings information obtaining unit, for obtaining institute according to the network information acquired in preset period of time
State initial network public feelings information.
In a kind of optional implementation, the initial network public feelings information obtaining unit includes:
Judging unit, for judging whether the network information includes element and risk identification collection in identity set
Element in conjunction, the element in the identity set are the identity of the trade company to be identified, the risk identification collection
Element in conjunction is the keyword of the risk behavior；
Initial network public feelings information determination unit, for including the member in the identity set in the network information
When element in the plain and described risk identification set, determine that the network information is the initial network public feelings information.
5th aspect, based on the same inventive concept, this specification embodiment provides a kind of risk quotient based on network public-opinion
Family disposal plant, comprising:
The above-mentioned risk trade company identification device based on network public-opinion；
Risk behavior type obtains module, for obtaining according to the corresponding active block public feelings information of the risk trade company
The risk behavior type of the risk trade company；
Module is disposed, for the risk behavior type according to the risk trade company, to the risk trade company and the wind
The association trade company of dangerous trade company is disposed accordingly.
In a kind of optional implementation, the risk trade company disposal plant based on network public-opinion further include:
Warning information generation module, for generating warning information, the warning information includes the risk trade company and institute
State the risk behavior type of risk trade company；
Sending module, for the warning information to be sent to risk manager.
6th aspect, based on the same inventive concept, this specification embodiment provides a kind of risk quotient based on network public-opinion
Family identification device, comprising:
The above-mentioned risk trade company identification device based on network public-opinion；
Event processing module is complained, is used for when the risk trade company is by customer complaint, the risk trade company is corresponding
Reference frame of the active block public feelings information as processing complaint event.
7th aspect, based on invention structure same as the risk trade company recognition methods in previous embodiment based on network public-opinion
Think, the present invention also provides a kind of server, as shown in fig. 7, comprises memory 704, processor 702 and being stored in memory 704
Computer program that is upper and can running on processor 702, the processor 702 realize aforementioned any base when executing described program
In the risk trade company recognition methods of network public-opinion or the risk trade company method of disposal based on network public-opinion the step of.
Wherein in Fig. 7, bus architecture (is represented) with bus 700, and bus 700 may include any number of interconnection
Bus and bridge, the storage that bus 700 will include the one or more processors represented by processor 702 and memory 704 represents
The various circuits of device link together.Bus 700 can also will such as peripheral equipment, voltage-stablizer and management circuit or the like
Various other circuits link together, these are all it is known in the art, therefore, is no longer further retouched to it herein
It states.Bus interface 706 provides interface between bus 700 and receiver 701 and transmitter 703.Receiver 701 and transmitter
703 can be the same element, i.e. transceiver, provide the unit for communicating over a transmission medium with various other devices.Place
It manages device 702 and is responsible for management bus 700 and common processing, and memory 704 can be used for storage processor 802 and execute behaviour
Used data when making.
Eighth aspect, based on the risk trade company recognition methods in previous embodiment based on network public-opinion or based on network
The same inventive concept of risk trade company method of disposal of public sentiment, the present invention also provides a kind of computer readable storage mediums, thereon
It is stored with computer program, which realizes aforementioned any identification side of risk trade company based on network public-opinion when being executed by processor
The step of method or risk trade company method of disposal based on network public-opinion.
This specification is referring to the method, equipment (system) and computer program product according to this specification embodiment
Flowchart and/or the block diagram describes.It should be understood that can be realized by computer program instructions every in flowchart and/or the block diagram
The combination of process and/or box in one process and/or box and flowchart and/or the block diagram.It can provide these computers
Processor of the program instruction to general purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices
To generate a machine, so that generating use by the instruction that computer or the processor of other programmable data processing devices execute
In setting for the function that realization is specified in one or more flows of the flowchart and/or one or more blocks of the block diagram
It is standby.
These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing devices with spy
Determine in the computer-readable memory that mode works, so that it includes referring to that instruction stored in the computer readable memory, which generates,
Enable the manufacture of equipment, the commander equipment realize in one box of one or more flows of the flowchart and/or block diagram or
The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device, so that counting
Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, thus in computer or
The instruction executed on other programmable devices is provided for realizing in one or more flows of the flowchart and/or block diagram one
The step of function of being specified in a box or multiple boxes.
Although the preferred embodiment of this specification has been described, once a person skilled in the art knows basic wounds
The property made concept, then additional changes and modifications may be made to these embodiments.So the following claims are intended to be interpreted as includes
Preferred embodiment and all change and modification for falling into this specification range.
Obviously, those skilled in the art can carry out various modification and variations without departing from this specification to this specification
Spirit and scope.In this way, if these modifications and variations of this specification belong to this specification claim and its equivalent skill
Within the scope of art, then this specification is also intended to include these modifications and variations.
Claims (24)
1. a kind of risk trade company recognition methods based on network public-opinion, comprising:
Attribute is managed by supervision trade company according to multiple, obtains trade company to be identified；
Acquire initial network public feelings information associated with the risk behavior of the trade company to be identified；
The initial network public feelings information is filtered, active block public feelings information is obtained；
The corresponding trade company to be identified of the active block public feelings information is determined as risk trade company.
2. according to the method described in claim 1, the attribute of managing includes static attribute and/or dynamic attribute, wherein described
Static attribute includes that any one or more in the affiliated industry of trade company, trade company's scope of operation and merchant type combines, described dynamic
State attribute includes that trade company's transaction amount, trade company's trading frequency, association trade company, history complaint situation and interface call in situation and appoints
It anticipates one or more combinations.
3. obtaining trade company to be identified according to the method described in claim 1, described manage attribute by supervision trade company according to multiple
Include:
It determines and described managed attribute by the N number of of supervision trade company and each managed the corresponding attribute value of attribute, wherein N is not small
In 2 integer；
According to it is described it is each manage the corresponding attribute value of attribute and estimate point by supervision trade company's operation risk to described, obtain
Obtain the risk score value by supervision trade company；
If the risk score value is greater than default score value, it is determined that the trade company that supervised is the trade company to be identified.
4. according to the method described in claim 3, described each manage the corresponding attribute value of attribute and supervised to described according to described
The risk of pipe trade company operation estimate point, and obtaining the risk score value by supervision trade company includes:
It is determined described every by supervision trade company with described by supervision trade company's operation risk degree of correlation according to each attribute value
The corresponding score value of a attribute value；
According to described by the corresponding score value of the supervision each attribute value of trade company and described by supervision trade company, each to manage attribute corresponding
Attribute value, obtains that described trade company is each manages the corresponding score value of attribute by supervision；
It is summed to described by the supervision each corresponding score value of attribute of managing of trade company, obtains the risk point by supervision trade company
Value.
5. according to the method described in claim 1, the acquisition is associated with the risk behavior of the trade company to be identified initial
Network public sentiment information includes:
Acquire the network information in internet；
According to the network information acquired in preset period of time, the initial network public feelings information is obtained.
6. acquisition is described just according to the method described in claim 5, described according to the network information acquired in preset period of time
Beginning network public sentiment information includes:
Judge whether the network information includes element in element and risk identification set in identity set, the body
Element in part logo collection is the identity of the trade company to be identified, and the element in the risk identification set is the wind
The keyword of dangerous behavior；
If the network information includes the element in element and the risk identification set in the identity set, really
The fixed network information is the initial network public feelings information.
7. according to the method described in claim 6, the identity of the trade company to be identified be the trade company to be identified full name,
One of the alias of the trade company to be identified and the ProductName of the trade company to be identified or any several combinations.
8. obtaining active block according to the method described in claim 1, described be filtered the initial network public feelings information
Public feelings information includes:
Filter advertising information in the initial network public feelings information, non-negative public feelings information and with the trade company to be identified
The degree of correlation of risk behavior is lower than the public feelings information of preset percentage.
9. a kind of risk trade company method of disposal based on network public-opinion, comprising:
Method according to any one of claims 1 to 8 determines risk trade company；
According to the corresponding active block public feelings information of the risk trade company, the risk behavior type of the risk trade company is obtained；
According to the risk behavior type of the risk trade company, to the association trade company of the risk trade company and the risk trade company into
The corresponding disposition of row.
10. according to the method for claim 11, also being wrapped after the risk behavior type for obtaining the risk trade company
It includes:
Warning information is generated, the warning information includes the risk behavior type of the risk trade company and the risk trade company；
The warning information is sent to risk manager.
11. a kind of risk trade company method of disposal based on network public-opinion, comprising:
According to any of claims 1 to 10, the method determines risk trade company；
When the risk trade company is by customer complaint, thrown the corresponding active block public feelings information of the risk trade company as processing
Tell the reference frame of event.
12. a kind of risk trade company identification device based on network public-opinion, comprising:
Trade company to be identified obtains module, for managing attribute by supervision trade company according to multiple, obtains trade company to be identified；
Initial network public feelings information acquisition module, for acquiring original net associated with the risk behavior of the trade company to be identified
Network public feelings information；
Filtering module obtains active block public feelings information for being filtered to the initial network public feelings information；
Risk trade company determining module, for the corresponding trade company to be identified of the active block public feelings information to be determined as risk quotient
Family.
13. device according to claim 12, the attribute of managing includes static attribute and/or dynamic attribute, wherein institute
Stating static attribute includes that any one or more in the affiliated industry of trade company, trade company's scope of operation and merchant type combines, described
Dynamic attribute includes that trade company's transaction amount, trade company's trading frequency, association trade company, history complaint situation and interface call in situation
Any one or more combination.
14. device according to claim 12, the trade company to be identified obtains module and includes:
Attribute and attribute value determination unit described managed attribute and each are managed attribute for determining by the N number of of supervision trade company
Corresponding attribute value, wherein N is the integer not less than 2；
Risk score value obtaining unit, for according to it is described it is each manage the corresponding attribute value of attribute to it is described by supervision trade company manage
Behaviorist risk estimate point, obtains the risk score value by supervision trade company；
Trade company's determination unit to be identified described is by supervision trade company for determining when the risk score value is greater than default score value
The trade company to be identified.
15. device according to claim 14, the risk score value obtaining unit include:
Attribute value score value determination unit, for being supervised the related journey of trade company's operation risk with described according to each attribute value
Degree determines described by the corresponding score value of the supervision each attribute value of trade company；
Attribute score value obtaining unit, for according to described by the corresponding score value of the supervision each attribute value of trade company and described by supervision quotient
Family is each to manage the corresponding attribute value of attribute, obtains that described trade company is each manages the corresponding score value of attribute by supervision；
Summation unit obtains described supervised for being summed to described by the supervision each corresponding score value of attribute of managing of trade company
The risk score value of pipe trade company.
16. device according to claim 12, the initial network public feelings information acquisition module include:
Network information gathering unit, for acquiring the network information in internet；
Initial network public feelings information obtaining unit, for obtaining described first according to the network information acquired in preset period of time
Beginning network public sentiment information.
17. device according to claim 16, the initial network public feelings information obtaining unit include:
Judging unit, for judging whether the network information includes in element and risk identification set in identity set
Element, the element in the identity set is the identity of the trade company to be identified, in the risk identification set
Element be the risk behavior keyword；
Initial network public feelings information determination unit, for the network information include the identity set in element and
When element in the risk identification set, determine that the network information is the initial network public feelings information.
18. device according to claim 17, the identity of the trade company to be identified is the complete of the trade company to be identified
One of name, the alias of the trade company to be identified and ProductName of the trade company to be identified or any several combinations.
19. device according to claim 12, the filtering module is also used to filter in the initial network public feelings information
Advertising information, non-negative public feelings information and be lower than preset percentage with the degree of correlation of the risk behavior of the trade company to be identified
Public feelings information.
20. a kind of risk trade company disposal plant based on network public-opinion, comprising:
The described in any item risk trade company identification devices based on network public-opinion of claim 12 to 19；
Risk behavior type obtains module, for according to the corresponding active block public feelings information of the risk trade company, described in acquisition
The risk behavior type of risk trade company；
Module is disposed, for the risk behavior type according to the risk trade company, to the risk trade company and the risk quotient
The association trade company at family is disposed accordingly.
21. device according to claim 20, further includes:
Warning information generation module, for generating warning information, the warning information includes the risk trade company and the wind
The risk behavior type of dangerous trade company；
Sending module, for the warning information to be sent to risk manager.
22. a kind of risk trade company disposal plant based on network public-opinion, comprising:
The described in any item risk trade company identification devices based on network public-opinion of claim 12 to 19；
Event processing module is complained, is used for when the risk trade company is by customer complaint, the risk trade company is corresponding effectively
Reference frame of the network public sentiment information as processing complaint event.
23. a kind of server including memory, processor and stores the computer that can be run on a memory and on a processor
The step of program, the processor realizes any one of claim 1-11 the method when executing described program.
24. a kind of computer readable storage medium, is stored thereon with computer program, power is realized when which is executed by processor
Benefit requires the step of any one of 1-11 the method.
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