CN109102340A - Service evaluation method, apparatus, electronic equipment and medium based on block chain - Google Patents

Service evaluation method, apparatus, electronic equipment and medium based on block chain Download PDF

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Publication number
CN109102340A
CN109102340A CN201810959026.7A CN201810959026A CN109102340A CN 109102340 A CN109102340 A CN 109102340A CN 201810959026 A CN201810959026 A CN 201810959026A CN 109102340 A CN109102340 A CN 109102340A
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service
block chain
service data
evaluation
target object
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李夫路
常谦
宁静
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Taikang Insurance Group Co Ltd
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Taikang Insurance Group Co Ltd
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    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q30/0282Rating or review of business operators or products

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Abstract

This disclosure relates to a kind of service evaluation method, apparatus, electronic equipment and computer-readable medium based on block chain.This method comprises: obtaining the service data of target object by block chain;Determine time window effective range;The service data in the block chain is screened in the time window effective range;And the target object service is generated according to the service data after screening and is scored.This disclosure relates to service evaluation method, apparatus, electronic equipment and the computer-readable medium based on block chain, it being capable of Automatic analysis service evaluation, it identifies mistake that may be present or misleading feedback information and identification, and promotes block chain technical application in effective popularization of endowment management aspect.

Description

Service evaluation method, apparatus, electronic equipment and medium based on block chain
Technical field
This disclosure relates to computer information processing field, in particular to a kind of service evaluation side based on block chain Method, device, electronic equipment and medium.
Background technique
Currently, service trade is in occupation of the biggish ratio in market, people are also more and more fastidious to the requirement of service quality, therefore It is the key that be related to Business survival that how manager, which is managed service quality, and Service Quality Management can be specific to every The service quality of a employee is supervised, and therefore, urgently develops the system of the service quality of automatic management employee at present.
E-commerce is using information network technique as means, and in e-commerce platform, user can very easily be obtained To the personal information of service provider, and then select the server for being suitble to itself.But under being online due to most service It is provided in environment, the platform for providing service can not learn the true effect of service.So currently, through frequently with method be, After the service that server provides terminates, the user for receiving service can in real time be evaluated specific service item, and mention It can also implement to obtain the evaluation of user for the management backstage of service, and then the concrete condition that understanding services.
In traditional centralization electronic information, evaluation information is stored in centralized server, is easy to be tampered, and There are the risks of loss of data.Moreover, because the evaluation criterion disunity of user, is especially being related to user's own health In medical services, since user itself state of an illness is different, therapeutic effect responding time is different, and the evaluation result that user provides can not The true horizon of reaction doctor completely, moreover, this service evaluation unilaterally provided by sole user can not show comprehensively The actual services of service provider are horizontal, are biased.
Therefore, it is necessary to a kind of new the service evaluation method, apparatus based on block chain, electronic equipment and computer-readable Jie Matter.
Above- mentioned information are only used for reinforcing the understanding to the background of the disclosure, therefore it disclosed in the background technology part It may include the information not constituted to the prior art known to persons of ordinary skill in the art.
Summary of the invention
In view of this, the disclosure provides a kind of service evaluation method, apparatus, electronic equipment and computer based on block chain Readable medium, can Automatic analysis service evaluation, identify it is that may be present mistake or misleading feedback information and identification, And promote block chain technical application in effective popularization of endowment management aspect.
Other characteristics and advantages of the disclosure will be apparent from by the following detailed description, or partially by the disclosure Practice and acquistion.
According to the one side of the disclosure, a kind of service evaluation method based on block chain is proposed, this method comprises: passing through area The service data of block chain acquisition target object;Determine time window effective range;To institute in the time window effective range The service data stated in block chain is screened;And the target object is generated according to the service data after screening Service scoring.
In a kind of exemplary embodiment of the disclosure, the service evaluation method based on block chain further include: according to The target object service, which is scored, determines the accuracy of user's evaluation.
In a kind of exemplary embodiment of the disclosure, the service evaluation method based on block chain further include: obtain The service data of target object, and the service data is stored into the block chain.
In a kind of exemplary embodiment of the disclosure, before the service data for obtaining target object by block chain, The service evaluation method based on block chain further include: obtain the service data of target object;And by every group of service data It is stored in the block chain as a block;Wherein, the service data includes: service content, service time and user Evaluation.
In a kind of exemplary embodiment of the disclosure, the block is stored in using every group of service data as a block It include: that the block chain stores the service data to predetermined position in chain;Obtain the access link in predetermined position;And institute It states block chain and exports the access link and access public key.
In a kind of exemplary embodiment of the disclosure, time window effective range is determined further include: determine preset time Node;First time point before determining the preset time node;The second time point after determining the preset time node;It will The first time point and second time point are as the time window effective range.
In a kind of exemplary embodiment of the disclosure, determine that preset time node includes: to obtain in the user's evaluation Opinion rating;And the opinion rating described in the user's evaluation less than the second grade when, according to less than the second grade User's evaluation corresponding service time determines the determining preset time node.
In a kind of exemplary embodiment of the disclosure, by the time window effective range in the block chain It includes: the service time obtained in the block chain in each block that the service data, which carries out screening,;According to the time window Mouth effective range and service time screen the service data.
In a kind of exemplary embodiment of the disclosure, the target object is generated by the service data after screening Service scoring includes: to generate the target object service with service valuation model by the service data after screening to score.
In a kind of exemplary embodiment of the disclosure, the service valuation model includes:
Wherein, SjFor jth time service scoring, XnTo evaluate impact factor, anFor the scoring in the user's evaluation of the n-th user.
According to the one side of the disclosure, propose that a kind of service evaluation device based on block chain, the device include: data mould Block, for obtaining the service data of target object by block chain;Time module, for determining time window effective range;Sieve Modeling block, for being screened in the time window effective range to the service data in the block chain;And Grading module scores for generating the target object service according to the service data after screening.
In a kind of exemplary embodiment of the disclosure, the service evaluation device based on block chain further include: block chain mould Block is stored for obtaining the service data of target object, and by the service data into the block chain.
According to the one side of the disclosure, a kind of electronic equipment is proposed, which includes: one or more processors; Storage device, for storing one or more programs;When one or more programs are executed by one or more processors, so that one A or multiple processors realize such as above-mentioned method as described in the examples.
According to the one side of the disclosure, it proposes a kind of computer-readable medium, is stored thereon with computer program, the program The method in as described in above-described embodiment is realized when being executed by processor.
According to service evaluation method, apparatus, electronic equipment and the computer-readable medium based on block chain of the disclosure, energy Enough Automatic analysis service evaluations identify mistake that may be present or misleading feedback information and identification, and promote block Effective popularization of the chain technical application in endowment management aspect.
It should be understood that the above general description and the following detailed description are merely exemplary, this can not be limited It is open.
Detailed description of the invention
Its example embodiment is described in detail by referring to accompanying drawing, above and other target, feature and the advantage of the disclosure will It becomes more fully apparent.Drawings discussed below is only some embodiments of the present disclosure, for the ordinary skill of this field For personnel, without creative efforts, it is also possible to obtain other drawings based on these drawings.
Fig. 1 is a kind of system of service evaluation method and device based on block chain shown according to an exemplary embodiment Block diagram.
Fig. 2 is a kind of flow chart of service evaluation method based on block chain shown according to an exemplary embodiment.
Fig. 3 is a kind of flow chart of the service evaluation method based on block chain shown according to another exemplary embodiment.
Fig. 4 is a kind of schematic diagram of the service evaluation method based on block chain shown according to another exemplary embodiment.
Fig. 5 is a kind of flow chart of service evaluation method based on block chain shown according to an exemplary embodiment.
Fig. 6 is a kind of block diagram of service evaluation device based on block chain shown according to an exemplary embodiment.
Fig. 7 is a kind of block diagram of the service evaluation device based on block chain shown according to another exemplary embodiment.
Fig. 8 is the block diagram of a kind of electronic equipment shown according to an exemplary embodiment.
Fig. 9 is that a kind of computer readable storage medium schematic diagram is shown according to an exemplary embodiment.
Specific embodiment
Example embodiment is described more fully with reference to the drawings.However, example embodiment can be real in a variety of forms It applies, and is not understood as limited to embodiment set forth herein;On the contrary, thesing embodiments are provided so that the disclosure will be comprehensively and complete It is whole, and the design of example embodiment is comprehensively communicated to those skilled in the art.Identical appended drawing reference indicates in figure Same or similar part, thus repetition thereof will be omitted.
In addition, described feature, structure or characteristic can be incorporated in one or more implementations in any suitable manner In example.In the following description, many details are provided to provide and fully understand to embodiment of the disclosure.However, It will be appreciated by persons skilled in the art that can with technical solution of the disclosure without one or more in specific detail, Or it can be using other methods, constituent element, device, step etc..In other cases, it is not shown in detail or describes known side Method, device, realization or operation are to avoid fuzzy all aspects of this disclosure.
Block diagram shown in the drawings is only functional entity, not necessarily must be corresponding with physically separate entity. I.e., it is possible to realize these functional entitys using software form, or realized in one or more hardware modules or integrated circuit These functional entitys, or these functional entitys are realized in heterogeneous networks and/or processor device and/or microcontroller device.
Flow chart shown in the drawings is merely illustrative, it is not necessary to including all content and operation/step, It is not required to execute by described sequence.For example, some operation/steps can also decompose, and some operation/steps can close And or part merge, therefore the sequence actually executed is possible to change according to the actual situation.
It should be understood that although herein various assemblies may be described using term first, second, third, etc., these groups Part should not be limited by these terms.These terms are to distinguish a component and another component.Therefore, first group be discussed herein below Part can be described as the second component without departing from the teaching of disclosure concept.As used herein, term " and/or " include associated All combinations for listing any of project and one or more.
It will be understood by those skilled in the art that attached drawing is the schematic diagram of example embodiment, module or process in attached drawing Necessary to not necessarily implementing the disclosure, therefore it cannot be used for the protection scope of the limitation disclosure.
Fig. 1 is a kind of system of service evaluation method and device based on block chain shown according to an exemplary embodiment Block diagram.
As shown in Figure 1, system architecture 100 may include terminal device 101,102,103, network 104 and server 105. Network 104 between terminal device 101,102,103 and server 105 to provide the medium of communication link.Network 104 can be with Including various connection types, such as wired, wireless communication link or fiber optic cables etc..
User can be used terminal device 101,102,103 and be interacted by network 104 with server 105, to receive or send out Send message etc..Various telecommunication customer end applications, such as the application of shopping class, net can be installed on terminal device 101,102,103 The application of page browsing device, searching class application, instant messaging tools, mailbox client, social platform software etc..
Terminal device 101,102,103 can be the various electronic equipments with display screen and supported web page browsing, packet Include but be not limited to smart phone, tablet computer, pocket computer on knee and desktop computer etc..
Server 105 can be to provide the server of various services, such as utilize terminal device 101,102,103 to user The endowment site for service browsed provides the background server supported.Server 105 can be to the number such as user's evaluation received According to carrying out the processing such as analyzing, and generate processing result.
Server 105 can for example obtain the service data of target object by block chain;When server 105 can be determined for example Between window effective range;Server 105 can be for example by the time window effective range to the clothes in the block chain Business data are screened;Server 105 for example can generate the target object service by the service data after screening and comment Point.
Server 105 can be the server of an entity, also may be, for example, that multiple servers form, in server 105 A part for obtaining the service data of target object, and the behavior can be stored for example as the block chain in the disclosure Data;And it is stored in the block chain using each service data with the corresponding time as a block.
It should be noted that can be by taking based on the service evaluation method based on block chain provided by the embodiment of the present disclosure Business device 105 executes, and correspondingly, the service evaluation processing unit based on block chain can be set in server 105.And it obtains and uses The webpage or application end of family evaluation data are normally in terminal device 101,102,103.
Information exchange on internet, almost require by can standing bad third party credit institution handle related letter Breath.This kind of system is limited by " fiduciary mode " still endogenously.Block chain technology is building bit coin block link network The basic technology of network and Transaction Information encrypted transmission.It is based on Cryptography Principles and is not based on credit, so that any reach an agreement Both sides' direct payment, without the participation of third party intermediary.From the perspective of data: block chain be it is a kind of hardly The distributed data base that may be modified.Here " distribution " is not only presented as the distributed storage of data, is also embodied in number According to distributed recording (being safeguarded jointly by system participant).In the most of application scenarios of block chain technology, block is utilized Hash calculation and encryption that the chain transaction data structure of chain Hash pointer and encryption are learned learn the mechanism of digital signature, can be realized area Thus multi-level evidence in block chain process of exchange trusts each other problem between Different Individual counterparty to realize.In view of This, the service data of target object is stored in block chain by present inventor, the data that can be provided by block chain Safety guarantee then reaches acquisition accurately, the purpose for the user data being not tampered with.
According to the service evaluation method and device based on block chain of the disclosure, commenting for target object is obtained by block chain Valence mumber evidence can obtain and accurately and effectively evaluate data;According to the service evaluation method and device based on block chain of the disclosure, Evaluation data are also extracted by time window, and comprehensive analysis is carried out to evaluation data according to the time range of time window, most Eventually determine evaluation score the case where, can Automatic analysis service evaluation information, and can position and identify there may be Mistake or misleading feedback information, thus promote block chain technical application endowment management aspect effective popularization.
Fig. 2 is a kind of flow chart of service evaluation method based on block chain shown according to an exemplary embodiment.Base Step S202 to S208 is included at least in the service evaluation method 20 of block chain.
As shown in Fig. 2, obtaining the service data of target object by block chain in S202.Wherein service data can wrap It includes: service content, service time and user's evaluation;When the service data of service data nest egg community, the service data is also Can for example, every endowment community server and attendee by service or serviced subject, time, place, service With by attendant, evaluation feedback, improvement idea etc..
In one embodiment, the review number of target object can be obtained immediately after target object is to user service According to.Can also for example, after target object is to user service, periodically by scheduled application software to user's PUSH message, To obtain user to the service evaluation data of target object.
In one embodiment, endowment community doctors and nurses A provides a routine inspection service for community-dwelling elder B, then For this service behavior, a new block is generated in block chain, the information that should be inputted in block includes: the name of old man B The entitled routine inspection of XXX, service item, detailed programs content (blood pressure heart rate measurement etc.), service time 2018.01.06.10:00, place Community Service Center, open code key, other historical informations of the signature of attendant A, A and B Deng;Output is the storage links of service profile, and visitor discloses code key etc., this time annotation of service can for " it is outstanding/good/ Generally/to be modified ".All records open the visitor of different rights or the graduation of endowment community, and block chain is made full use of to believe Open and clear, retrospective feature is ceased, top quality service is provided to community-dwelling elder using historical information to greatest extent, cultivates work Make the service awareness of personnel, improves endowment community service quality.
In S204, time window effective range is determined.The effective range of time window is for determining that this service is commented Valence mumber according to extraction time range.The service data in predetermined amount of time can be extracted according to the effective range of time window.
In one embodiment, determine that time window effective range comprises determining that preset time node;It determines described default First time point before timing node;The second time point after determining the preset time node;By the first time point with Second time point is as the time window effective range.It can be for example, determining that preset timing node is May 1 in 2018 Day, the first time node before preset time node is two weeks, then first time node is on April 15th, 2018;It is default The second timing node after timing node is 1 month, then the second timing node is on June 1st, 2018.In subsequent processing, By to target object on June 1,15 days to 2018 April in 2018 service data within the scope of this carry out subsequent processing.
In one embodiment, determine that time window effective range includes: the opinion rating obtained in the user's evaluation; And the opinion rating described in the user's evaluation less than the second grade when, it is corresponding according to the user's evaluation less than the second grade Service time determine the determining preset time node.Can for example, when the opinion rating in user's evaluation be " to be modified " when, At this time it is believed that serious careless mistake existing for the service of target object, in this case, can using the user's evaluation time as Preset time, and then determine time window effective range.
In one embodiment, in different scenes, the effective range of time window can carry out different settings, such as In normal customary scoring, time window setting be may range from one month, and exists in target object service and seriously become unwoven or untiwisted In the case where leakage, the effective range of time window be may be configured as one week.
In S206, the service data in the block chain is sieved by the time window effective range Choosing.It can be for example, determining time window effective range;Obtain the time of the act in the block chain in each block;According to described Time window effective range and time of the act screen the behavioral data.
In S208, the target object service is generated by the service data after screening and is scored.After screening The service data and service valuation model generate the target object service and score.Existed according to the related personnel in block chain Endowment community service and the information that is serviced and behavior feedback historical data (complained, is commended), system search automatically with It identifies mistake that may be present or misleading feedback information and identifies and need improved service field, for example, endowment community clothes Business personnel A provides a routine inspection service for community-dwelling elder B, and after service, the feedback opinion that B is presented is " wait change Into ", attendant A is complained.System is directed to this service behavior, with time Window match and recognition methods, gives attendant Quantitative marking.
In one embodiment, the service valuation model includes:
Wherein, SjFor jth time service scoring, XnFor evaluate impact factor, may be, for example, service content, service time, Point, the complained frequency, by the commendation frequency, by the complaint frequency of attendant, by commendation frequency of attendant etc., anIt is n-th Scoring in the user's evaluation of user.
In one embodiment, score 0 < S < 10, S more high quality-of-service are better.X indicates the impact factor of evaluation of estimate, respectively Impact factor can at any time recursion change and impact factor between have the relationship mutually restricted.It is assumed that for A to B's Service behavior, it is 9.5 that management system, which finally scores, indicates that the service quality of attendant A is outstanding, mechanism can give appropriate drum It encourages;Otherwise management system finally score for 6 or hereinafter, expression attendant A service urgently improve, mechanism should give centainly Punitive measures and related training, improve service quality.
In one embodiment, also it can this time feed back with the presence or absence of mistake or misleading information and be marked according to scoring judgement Note.It can be for example, the comprehensive score of the target object be 9 points, and user is to the target object in time window effective range Service evaluation in service data is poor, can be temporarily not to target pair at this time it is believed that the evaluation of the user may be biased As carrying out subsequent processing.Can also be for example, poor in user's evaluation, and the higher situation of service valuation model score of target object Under, to the target object and this with being labeled per family, according to the post-service data of target object and user.
According to the service evaluation method based on block chain of the disclosure, is also extracted by time window and evaluate data, and according to Comprehensive analysis is carried out to evaluation data according to the time range of time window, final the case where determining evaluation score, can be divided automatically Analysis processing service evaluation information, and can position and identify mistake that may be present or misleading feedback information, to promote Effective popularization of the time zone block chain technical application in endowment management aspect.
It will be clearly understood that the present disclosure describes how to form and use particular example, but the principle of the disclosure is not limited to These exemplary any details.On the contrary, the introduction based on disclosure disclosure, these principles can be applied to many other Embodiment.
Fig. 3 is a kind of flow chart of the service evaluation method based on block chain shown according to another exemplary embodiment. Service evaluation method 30 based on block chain as shown in Figure 3 is " to pass through area in the service evaluation method 20 based on block chain The detailed description of block chain building in the service data of block chain acquisition target object ".
In S302, the service data of target object is obtained, can for example obtain the service content, the service time, The user's evaluation is as service data.As described above, can for example target object for user provide endowment community service it Afterwards, the service data is obtained.
In S304, using the service data as block data.In the block chain that service data is constituted, each area Block is all made of build and block body.Build is used to be linked to the address of a block, and provides for block chain database The guarantee of whole property.Block body then contains Transaction Details or other data records by verifying, occurring during block creation.
The data storage method of block chain guarantees the integrality and preciseness of database by two modes.First, often All exchange of value that the transaction recorded on one block is after a upper block is formed, the block occurs before being created are living Dynamic, this feature ensure that the integrality of data.Second, in most cases, once it is added into after the completion of new block Block chain finally, then the data record of this block just again cannot change or delete.This feature ensure that the rigorous of data Property, i.e., it can not be tampered.
It is chained up between block and block by the data block header information between each block, block is a kind of note Record the data structure of transaction.Each block is made of block head and block main body, and block main body is only responsible for record for the previous period Most of function of interior All Activity information, block chain is all realized by block head.Specifically can for example header information it have recorded The HASH value of HASH value (hashed value converted by hash function) and this block of one block, the HASH of this block, and It is recorded in next new block, this completes the information chains of each block.
In S306, block is stored in the block chain.After this block data is linked with a upper block, by block Data are issued on block chain to complete block data uplink operation.
Further, common recognition mechanism confirmation is carried out by algorithm of knowing together between block data.Show in one kind of the disclosure In example property embodiment, the common recognition algorithm includes: Byzantine failure tolerance algorithm.Wherein, PBFT is Practical Byzantine The abbreviation of Fault Tolerance means Byzantine failure tolerance algorithm.The basic ideas of PBFT algorithm are as follows: Client can be sent A series of requests execute corresponding operation to each replicas node, and PBFT is this to utilize copy replication (replication) method solves the problems, such as Byzantine failure tolerance, and can allow algorithm work in asynchronous environment, and sound Answer performance boost an order of magnitude or more.
In S308, the block chain stores the service data to predetermined position.Due to including in each block The data resource of the historical data of all blocks, occupancy is more.It can be for example, when being accounted in service data comprising video or audio etc. When with the data of larger space, service data is stored into book server, which is only provided to the tile system Service interface, to guarantee the safety of the data.
In S310, the access link in predetermined position is obtained.In the server, the physics of this service content storage is obtained Address date, can be storage address date, and the access as the secondary service content links.
In S312, the block chain exports the access link and access public key.
In the embodiment of the present application, in block chain, a block chain can be opened for each target object, for the mesh Each service data of mark object can be linked in upper a behavioral data block of the target object.New block can be added Once entering to record finally, the behavioral data of target object is written into block chain, just again it cannot change and delete.Each area Block has recorded all events occurred before it is created.The block structure of one block is as follows:
As shown in figure 4, each block is a transaction, after the transaction reached by scheduled mechanism, area can be written to Between block, each block content contain (block ID, block father ID, chaincodeID (index value), Transaction Information, etc.). The mark of each block is chaincodeID value, and chaincodeID value is the legal registration code of traffic contract, it was demonstrated that this area Block transaction is after being successfully processed by current scheduled mechanism, to be written among block chain.
Wherein, block chain node and block chain network building, can for example using certain base of company operating agency as minimum node, One or more branch companies participate in insurance transaction block chain network building.In the embodiment of the present application, the data structure of block can Such as shown in following table:
According to the user behavior data processing method based on block chain of the disclosure, by the service number for obtaining target object According to, and the service data is uploaded in block chain can automatically analyze place in a manner of through block chain store-service data Service evaluation is managed, identifies mistake that may be present or misleading feedback information and identification, and block chain technical application is promoted to exist Effective popularization of endowment management aspect.
Fig. 5 is a kind of flow chart of service evaluation method based on block chain shown according to an exemplary embodiment.Such as Service evaluation method 50 shown in fig. 5 based on block chain is " to determine the time in the service evaluation method 20 based on block chain The detailed description of window effective range ".
In S502, preset time node is determined.Can be for example, specified preset time node, or obtain the user's evaluation In opinion rating;And the opinion rating described in the user's evaluation less than the second grade when, according to less than the second grade User's evaluation corresponding service time determine the determining preset time node.
First time point in S504, before determining the preset time node.
The second time point in S506, after determining the preset time node.
In S508, using the first time point and second time point as the time window effective range.
In the most of application scenarios of block chain technology, the chain transaction data structure and encryption of block chain Hash pointer are utilized It is Bu Tong a to realize that the mechanism that digital signature is learned in Hash calculation and encryption realizes the multi-level evidence approval in process of exchange Trust problem between body counterparty.According to the service evaluation method based on block chain of the disclosure, one kind is proposed in block In chain network effectively realize endowment community service feedback management system and device, every endowment community server and serviced Person is by the subject for servicing or being serviced, time, place, service and by attendant, evaluation feedback, the real-time upload such as improvement idea To block chain, according to the related endowment community service of block chain storage with it is open and clear, retrospective by service feedback information etc. Feature, the invention proposes (needed to significant information based on endowment community service with by service feedback information, more people's real-time confirmations Two or more personnel's confirmations on the scene) and time window matches and recognition methods, is being supported parents according to the related personnel in block chain Community service and the information serviced and behavior feedback historical data (be complained, commended), system is searched and is identified automatically Mistake that may be present or misleading feedback information simultaneously identifies the improved service field of needs, to effectively promote block chain skill Art applies effective popularization in endowment management aspect.As block chain technology is in endowment management, medical treatment, insurance, finance, logistics etc. The extensive use of multiple fields, the invention will bring considerable economic benefit and social benefit.
It will be appreciated by those skilled in the art that realizing that all or part of the steps of above-described embodiment is implemented as being executed by CPU Computer program.When the computer program is executed by CPU, above-mentioned function defined by the above method that the disclosure provides is executed Energy.The program can store in a kind of computer readable storage medium, which can be read-only memory, magnetic Disk or CD etc..
Further, it should be noted that above-mentioned attached drawing is only the place according to included by the method for disclosure exemplary embodiment Reason schematically illustrates, rather than limits purpose.It can be readily appreciated that above-mentioned processing shown in the drawings is not indicated or is limited at these The time sequencing of reason.In addition, be also easy to understand, these processing, which can be, for example either synchronously or asynchronously to be executed in multiple modules.
Following is embodiment of the present disclosure, can be used for executing embodiments of the present disclosure.It is real for disclosure device Undisclosed details in example is applied, embodiments of the present disclosure is please referred to.
Fig. 6 is a kind of block diagram of service evaluation device based on block chain shown according to an exemplary embodiment.It is based on The service evaluation device 60 of block chain includes: data module 602, time module 604, screening module 606 and grading module 608。
Data module 602 is used to obtain the service data of target object by block chain;Wherein service data can include: clothes Business content;Service time;User's evaluation;When the service data of service data nest egg community, which can also be such as It include: the server of every endowment community and subject, time, place, service and bedding and clothing that attendee will service or be serviced Business personnel, evaluation feedback, improvement idea etc..
Time module 604 is for determining time window effective range;The effective range of time window is for determining this The time range that service evaluation data are extracted.The service number in predetermined amount of time can be extracted according to the effective range of time window According to.Time module 604 can be specifically included for example: timing node module, for determining preset time node;First node module, For determining the first time point before the preset time node;Second node module, for determining the preset time node The second time point afterwards;Window module, for using the first time point and second time point as the time window Effective range.
Screening module 606 be used for by the time window effective range to the service data in the block chain into Row screening.
Time module 604 can be specifically included for example: effective range module, for determining time window effective range;Time Module, for obtaining the time of the act in the block chain in each block;And screening module, for according to the time window Mouth effective range and time of the act screen the behavioral data.
Grading module 608 is used to generate the target object service scoring by the service data after screening.Pass through The service data and service valuation model after screening generate the target object service and score.
According to the service evaluation device based on block chain of the disclosure, is also extracted by time window and evaluate data, and according to Comprehensive analysis is carried out to evaluation data according to the time range of time window, final the case where determining evaluation score, can be divided automatically Analysis processing service evaluation information, and can position and identify mistake that may be present or misleading feedback information, to promote Effective popularization of the time zone block chain technical application in endowment management aspect.
Fig. 7 is a kind of block diagram of the service evaluation device based on block chain shown according to another exemplary embodiment.Such as It is shown in Fig. 7 also to be wrapped on the basis of the service evaluation device 60 based on block chain based on the service evaluation device 70 of block chain It includes: block chain module 702.
Block chain module 702 is used to obtain the service data of target object, and the service data is stored to the area In block chain.It specifically can be for example, obtaining the service data of target object;It is stored in using every group of service data as a block described In block chain.
Fig. 8 is the block diagram of a kind of electronic equipment shown according to an exemplary embodiment.
The electronic equipment 200 of this embodiment according to the disclosure is described referring to Fig. 8.The electronics that Fig. 8 is shown Equipment 200 is only an example, should not function to the embodiment of the present disclosure and use scope bring any restrictions.
As shown in figure 8, electronic equipment 200 is showed in the form of universal computing device.The component of electronic equipment 200 can wrap It includes but is not limited to: at least one processing unit 210, at least one storage unit 220, (including the storage of the different system components of connection Unit 220 and processing unit 210) bus 230, display unit 240 etc..
Wherein, the storage unit is stored with program code, and said program code can be held by the processing unit 210 Row, so that the processing unit 210 executes described in this specification above-mentioned electronic prescription circulation processing method part according to this The step of disclosing various illustrative embodiments.For example, the processing unit 210 can be executed such as Fig. 2, Fig. 3, shown in Fig. 5 The step of.
The storage unit 220 may include the readable medium of volatile memory cell form, such as random access memory Unit (RAM) 2201 and/or cache memory unit 2202 can further include read-only memory unit (ROM) 2203.
The storage unit 220 can also include program/practical work with one group of (at least one) program module 2205 Tool 2204, such program module 2205 includes but is not limited to: operating system, one or more application program, other programs It may include the realization of network environment in module and program data, each of these examples or certain combination.
Bus 230 can be to indicate one of a few class bus structures or a variety of, including storage unit bus or storage Cell controller, peripheral bus, graphics acceleration port, processing unit use any bus structures in a variety of bus structures Local bus.
Electronic equipment 200 can also be with one or more external equipments 300 (such as keyboard, sensing equipment, bluetooth equipment Deng) communication, can also be enabled a user to one or more equipment interact with the electronic equipment 200 communicate, and/or with make Any equipment (such as the router, modulation /demodulation that the electronic equipment 200 can be communicated with one or more of the other calculating equipment Device etc.) communication.This communication can be carried out by input/output (I/O) interface 250.Also, electronic equipment 200 can be with By network adapter 260 and one or more network (such as local area network (LAN), wide area network (WAN) and/or public network, Such as internet) communication.Network adapter 260 can be communicated by bus 230 with other modules of electronic equipment 200.It should Understand, although not shown in the drawings, other hardware and/or software module can be used in conjunction with electronic equipment 200, including but unlimited In: microcode, device driver, redundant processing unit, external disk drive array, RAID system, tape drive and number According to backup storage system etc..
Through the above description of the embodiments, those skilled in the art is it can be readily appreciated that example described herein is implemented Mode can also be realized by software realization in such a way that software is in conjunction with necessary hardware.Therefore, according to the disclosure The technical solution of embodiment can be embodied in the form of software products, which can store non-volatile at one Property storage medium (can be CD-ROM, USB flash disk, mobile hard disk etc.) in or network on, including some instructions are so that a calculating Equipment (can be personal computer, server or network equipment etc.) executes the above method according to disclosure embodiment.
Fig. 9 schematically shows a kind of computer readable storage medium schematic diagram in disclosure exemplary embodiment.
Refering to what is shown in Fig. 9, describing the program product for realizing the above method according to embodiment of the present disclosure 400, can using portable compact disc read only memory (CD-ROM) and including program code, and can in terminal device, Such as it is run on PC.However, the program product of the disclosure is without being limited thereto, in this document, readable storage medium storing program for executing can be with To be any include or the tangible medium of storage program, the program can be commanded execution system, device or device use or It is in connection.
Described program product can be using any combination of one or more readable mediums.Readable medium can be readable letter Number medium or readable storage medium storing program for executing.Readable storage medium storing program for executing for example can be but be not limited to electricity, magnetic, optical, electromagnetic, infrared ray or System, device or the device of semiconductor, or any above combination.The more specific example of readable storage medium storing program for executing is (non exhaustive List) include: electrical connection with one or more conducting wires, portable disc, hard disk, random access memory (RAM), read-only Memory (ROM), erasable programmable read only memory (EPROM or flash memory), optical fiber, portable compact disc read only memory (CD-ROM), light storage device, magnetic memory device or above-mentioned any appropriate combination.
The computer readable storage medium may include in a base band or the data as the propagation of carrier wave a part are believed Number, wherein carrying readable program code.The data-signal of this propagation can take various forms, including but not limited to electromagnetism Signal, optical signal or above-mentioned any appropriate combination.Readable storage medium storing program for executing can also be any other than readable storage medium storing program for executing Readable medium, the readable medium can send, propagate or transmit for by instruction execution system, device or device use or Person's program in connection.The program code for including on readable storage medium storing program for executing can transmit with any suitable medium, packet Include but be not limited to wireless, wired, optical cable, RF etc. or above-mentioned any appropriate combination.
Above-mentioned computer-readable medium carries one or more program, when said one or multiple programs are by one When the equipment executes, so that the computer-readable medium implements function such as: obtaining the service number of target object by block chain According to;Determine time window effective range;By the time window effective range to the service data in the block chain It is screened;And the target object service is generated by the service data after screening and is scored.
It will be appreciated by those skilled in the art that above-mentioned each module can be distributed in device according to the description of embodiment, it can also Uniquely it is different from one or more devices of the present embodiment with carrying out corresponding change.The module of above-described embodiment can be merged into One module, can also be further split into multiple submodule.
By the description of above embodiment, those skilled in the art is it can be readily appreciated that example embodiment described herein It can also be realized in such a way that software is in conjunction with necessary hardware by software realization.Therefore, implemented according to the disclosure The technical solution of example can be embodied in the form of software products, which can store in a non-volatile memories In medium (can be CD-ROM, USB flash disk, mobile hard disk etc.) or on network, including some instructions are so that a calculating equipment (can To be personal computer, server, mobile terminal or network equipment etc.) it executes according to the method for the embodiment of the present disclosure.
It is particularly shown and described the exemplary embodiment of the disclosure above.It should be appreciated that the present disclosure is not limited to Detailed construction, set-up mode or implementation method described herein;On the contrary, disclosure intention covers included in appended claims Various modifications and equivalence setting in spirit and scope.

Claims (10)

1. a kind of service evaluation method based on block chain characterized by comprising
The service data of target object is obtained by block chain;
Determine time window effective range;
The service data in the block chain is screened in the time window effective range;And
The target object service scoring is generated according to the service data after screening.
2. the method as described in claim 1, which is characterized in that further include:
It is scored according to the target object service and determines the accuracy of user's evaluation.
3. the method as described in claim 1, which is characterized in that by block chain obtain target object service data it Before, the method also includes:
Obtain the service data of target object;And
It is stored in every group of service data as a block in the block chain;
Wherein, the service data includes service content, service time and user's evaluation.
4. method as claimed in claim 3, which is characterized in that be stored in the area for every group of service data as a block In block chain, comprising:
It will store between every group of service data to the predetermined position of block chain;
Obtain the access link in predetermined position;And
The access link and access public key are exported by block chain.
5. the method as described in claim 1, which is characterized in that determine that time window effective range includes:
Determine preset time node;
First time point before determining the preset time node;
The second time point after determining the preset time node;And
Using the first time point and second time point as the time window effective range.
6. method as claimed in claim 5, which is characterized in that determine that preset time node includes:
Obtain the opinion rating in the user's evaluation;And
It is corresponding according to the user's evaluation less than the second grade when the opinion rating described in the user's evaluation is less than the second grade Service time determine the preset time node.
7. the method as described in claim 1, which is characterized in that generate the target pair according to the service data after screening As service is scored, comprising:
According to the service data and the service valuation model generation target object service scoring after screening;
Wherein, the service valuation model includes:
Wherein, SjFor jth time service scoring, XnTo evaluate impact factor, anFor the scoring in the user's evaluation of the n-th user.
8. a kind of service evaluation device based on block chain characterized by comprising
Data module, for obtaining the service data of target object by block chain;
Time module, for determining time window effective range;
Screening module, for being sieved in the time window effective range to the service data in the block chain Choosing;And
Grading module scores for generating the target object service according to the service data after screening.
9. a kind of electronic equipment characterized by comprising
One or more processors;
Storage device, for storing one or more programs;
When one or more of programs are executed by one or more of processors, so that one or more of processors are real The now method as described in any in claim 1-7.
10. a kind of computer-readable medium, is stored thereon with computer program, which is characterized in that described program is held by processor The method as described in any in claim 1-7 is realized when row.
CN201810959026.7A 2018-08-22 2018-08-22 Service evaluation method, apparatus, electronic equipment and medium based on block chain Pending CN109102340A (en)

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CN110020800A (en) * 2019-04-04 2019-07-16 泰康保险集团股份有限公司 Information processing method, device, medium and electronic equipment based on block chain
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CN111178705A (en) * 2019-12-17 2020-05-19 腾讯云计算(北京)有限责任公司 Item evaluation method, item evaluation device, item evaluation apparatus, and storage medium
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CN111274110A (en) * 2020-01-20 2020-06-12 四川万物数创科技有限公司 Block chain-based edge device performance evaluation method, management method and medium
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