CN109034949A - A kind of food management system and Catering Management method - Google Patents

A kind of food management system and Catering Management method Download PDF

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Publication number
CN109034949A
CN109034949A CN201810694410.9A CN201810694410A CN109034949A CN 109034949 A CN109034949 A CN 109034949A CN 201810694410 A CN201810694410 A CN 201810694410A CN 109034949 A CN109034949 A CN 109034949A
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CN
China
Prior art keywords
information
server
terminal
food
catering
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Pending
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CN201810694410.9A
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Chinese (zh)
Inventor
欧阳亮
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Individual
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Individual
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Priority to CN201810694410.9A priority Critical patent/CN109034949A/en
Publication of CN109034949A publication Critical patent/CN109034949A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0282Rating or review of business operators or products
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

Abstract

The invention discloses a kind of food management system and Catering Management method, the food management system, including server, waiter's terminal and cook's terminal;Waiter's terminal is used to obtain the demand information of a person sponging on an aristocrat, and the demand information is sent to server;The demand information includes dish information;The dish information is sent to cook's terminal by the server;Cook's terminal is used to obtain corresponding cooking operation information according to the dish information;The server is also used to collect Catering Management information, and carries out statistics storage;The Catering Management information is the information of generation during Catering Management.The present invention is by being that each role is equipped with intelligent terminal in food and drink activity, and the data of management are collected during Catering Management, it is instructed by the way that management of the big data to food and drink is further, promote the experience of a person sponging on an aristocrat, to realize the intelligence and digitlization of Catering Management, the efficiency of management of industry is effectively improved.

Description

A kind of food management system and Catering Management method
Technical field
The present invention relates to Catering Management fields, and in particular to a kind of food management system and Catering Management method.
Background technique
Food management system in the prior art, is typically only capable to unidirectional completion and orders dishes task, and client passes through end point Dish, corresponding receipt of ordering dishes is printed in dining room gives dining room personnel processing, this kind of way to manage efficiency is lower, workload It is larger.And the service data of catering industry is not also counted, it is limited to the managerial promotion of catering industry.
Summary of the invention
The present invention a kind of food management system and Catering Management method are provided, it can be achieved that Catering Management digitization, intelligence Energyization effectively promotes the movable efficiency of Catering Management.
To achieve the above object, first part of the present invention provides a kind of food management system, including server, waiter Terminal and cook's terminal;Waiter's terminal is used to obtain the demand information of a person sponging on an aristocrat, and the demand information is sent to Server;The demand information includes dish information;The dish information is sent to cook's terminal by the server; Cook's terminal is used to obtain corresponding cooking operation information according to the dish information;The server is also used to collect Catering Management information, and carry out statistics storage;The Catering Management information is the information of generation during Catering Management.
Alternatively, the food management system further includes garnishes terminal, and the garnishes terminal is used for from institute It states server and obtains dish information, and garnishes information is sent to server;Cook's terminal is also used to obtain from server Garnishes information, to prepare cooking operation.
Alternatively, the food management system further includes person sponging on an aristocrat's terminal, and person sponging on an aristocrat's terminal is used for a person sponging on an aristocrat Demand information is set, and the demand information is sent to the server.
Alternatively, person sponging on an aristocrat's terminal is also used to obtain food and drink progress msg, the food and drink progress msg Including vegetable Ranking Information, estimated vegetable deadline.
Alternatively, the food management system further includes administrator terminal, and the administrator terminal can be set Set vegetable processing priority.
Alternatively, the server includes local server and director server;The local server is LAN server, for the data service inside Catering Pubs;The director server is Internet Server, can be with food and drink Data information interaction is carried out outside shop, to realize the data statistics of entire catering industry, storage or shared.
Alternatively, the demand information further includes vegetable cook information or/and seats in a restaurant information.
Alternatively, the Catering Management information includes garnishes time, cooking time, the edible vegetable of a person sponging on an aristocrat Time or information of waiter, the information of waiter include the service state and customer evaluation of waiter in the daily work Information.
Second part of the present invention provides a kind of Catering Management method, comprising the following steps: obtains person sponging on an aristocrat's demand information;Institute Stating demand information includes dish information;Corresponding cooking operation information is obtained according to the dish information;Collect Catering Management letter Breath, and carry out statistics storage;The management information is the information of generation during Catering Management.
Alternatively, the Catering Management information includes garnishes time, cooking time, the edible vegetable of a person sponging on an aristocrat Time or information of waiter, the information of waiter include the service state and customer evaluation of waiter in the daily work Information.
The present invention has the advantages that the present invention is by being that each role is equipped with intelligent terminal, and is eating in food and drink activity Straw is collected the data of management during managing, and is instructed by the way that management of the big data to food and drink is further, is promoted The experience of a person sponging on an aristocrat effectively improves the efficiency of management of industry to realize the intelligence and digitlization of Catering Management.
Detailed description of the invention
Fig. 1 is a kind of composition schematic diagram of food management system provided in an embodiment of the present invention;
Fig. 2 is a kind of schematic diagram of Catering Management method provided in an embodiment of the present invention;
Specific embodiment
With reference to the accompanying drawings and in conjunction with specific embodiments, the present invention is described in further detail.
Embodiment one
The present embodiment provides a kind of food management system, a kind of composition signals of food management system as shown in Figure 1 Figure, including server, waiter's terminal and cook's terminal;Waiter's terminal is used to obtain the demand information of a person sponging on an aristocrat, and will The demand information is sent to server;The demand information includes dish information;The dish information is sent to the kitchen by the server Teacher's terminal;Cook's terminal is used to obtain corresponding cooking operation information according to the dish information;The server is also used to collect Catering Management information, and carry out statistics storage;The Catering Management information is the information of generation during Catering Management.
Cook's terminal in the present embodiment is divided into complementary terminal and full-automatic terminal, and complementary cook's terminal can be with Auxiliary completes cooking operation, and full-automatic terminal then can complete independently cooking operation.When table steward receives a person sponging on an aristocrat, according to The requirement of a person sponging on an aristocrat inputs person sponging on an aristocrat's demand information using waiter's terminal, and demand information is sent to server, demand letter It include dish information in breath, dish information is forwarded to cook's terminal by server, and cook's terminal is after obtaining dish information System is automatically converted into data needed for cook's terminal operates, such as cooking step, spice proportion etc., and full-automatic cook is whole Its achievable task replaces cook to cook vegetable after end receives corresponding dish information.
In the process, various data can be uploaded to server, and the type of server based on data carries out statistic of classification simultaneously Storage, so that Catering Management person optimizes trade management according to data.
Each role is equipped with intelligent terminal by being in food and drink activity, thus realize Catering Management intelligence and High efficiency, and the data of management are collected during Catering Management, it is done by management of the big data to food and drink into one The guidance of step promotes the experience of a person sponging on an aristocrat, effectively improves the efficiency of management of industry
As an alternative embodiment, the food management system further include garnishes terminal, the garnishes terminal be used for from The server obtains dish information, and garnishes information is sent to server;Cook's terminal, which is also used to obtain from server, matches Dish information, to prepare cooking operation.
For terminal of garnishing food after receiving the demand information of a person sponging on an aristocrat, server chooses the dish information in demand information, transmission pair The garnishes terminal that the garnishes information answered is used to garnishes person, garnishes person are cook according to garnishes information required by garnishes terminal Or/and cook's terminal prepares raw material needed for cooking.It is given after ingredient using the garnishes ready information of terminal feedback batching Server, and corresponding cook or/and cook's terminal are given according to server scheduling, or voluntarily scheduling information is passed after scheduling To server.Certainly, garnishes terminal also can choose full-automatic terminal, fully achieve the function of automatic dish collocation, and will match Dish information real-time Transmission is to server, so that the progress of cook's terminal garnishes is informed, to prepare cooking operation.
As an alternative embodiment, the food management system further includes person sponging on an aristocrat's terminal, person sponging on an aristocrat's terminal is for eating Visitor's setting demand information, and the demand information is sent to the server.
As an alternative embodiment, person sponging on an aristocrat's terminal is also used to obtain food and drink progress msg, food and drink progress letter Breath includes vegetable Ranking Information, estimated vegetable deadline.
As an alternative embodiment, the demand information further includes vegetable cook information or/and seats in a restaurant information.
Person sponging on an aristocrat's terminal can be intelligent mobile phone terminal, the vegetable pair on the vegetable inputted and the menu for showing a person sponging on an aristocrat It answers, and allows a person sponging on an aristocrat within the scope of authority according to oneself taste, adjustment parameters or cooking prompting information, cook and the kitchen such as hobby Teacher receives corresponding informance and the ready vegetable raw material of garnishes person with terminal, and food materials can be cooked into the dish of flavor needed for a person sponging on an aristocrat Product.
Person sponging on an aristocrat's terminal can be convenient a person sponging on an aristocrat and order dishes, and is included in dining room and orders dishes, and pass through the total service of remotely connection Device point is taken out, predetermined seats in a restaurant etc..Person sponging on an aristocrat's terminal can be with calling service person, and listed common service, waiter may be selected It then just can provide required service for the first time.There is an information trace due to serving overall process from ordering dishes vegetable, in daily service It is known that the time needed for each vegetable, which can be uploaded to server and carry out statistic of classification storage.To Which serve time and the put vegetable that put vegetable after customer orders dishes can more accurately be estimated walk to, garnishes is lined up, under queuing Pot is still situations such as passing in dish.Person sponging on an aristocrat's terminal can also be according to daily eating habit, dining record and taste preference etc. Information recommends suitable vegetable.
As an alternative embodiment, the food management system further includes administrator terminal, which can Vegetable processing priority is set.
Administrator terminal belongs to high level waiter's terminal, possesses higher administration authority than waiter terminal, can be with Handle waiter's situation to be treated, for example order for a person sponging on an aristocrat, also can handle general service person cannot handle it is special Client's transmission override requests of vegetable are badly in need of in situation, such as side, send information that the vegetable is allowed to jump the queue by server priority, preferentially It works it out.
As an alternative embodiment, the server includes local server and director server;The local server For LAN server, for the data service inside Catering Pubs;The director server is Internet Server, can be with food and drink Data information interaction is carried out outside shop, to realize the data statistics of entire catering industry, storage or shared.
The local area network in waiter's terminal, cook's terminal composition dining room inside local server and dining room, local area Transmitting of the information between each post personnel is completed in net.Person sponging on an aristocrat's terminal, administrator can connect director server with terminal.This Ground server connects director server, and local server may make to receive and send messages from director server, and local server completes local appoint Receive and dispatch a small amount of necessary data from director server while business, reduce the processing pressure of director server, and can with connect director server Person sponging on an aristocrat's information interaction.Administrator can remotely manage, access data.Director server can mentioning for no local server condition For local server function, above-mentioned repertoire can be equally completed.
In addition, director server is also used to count the Catering Management information that multiple local servers upload, pass through big data Analysis statistics provides the Managed Solution of optimization for industry.
As an alternative embodiment, the Catering Management information is edible including garnishes time, cooking time, a person sponging on an aristocrat Vegetable time or information of waiter, the information of waiter include that waiter's service state in the daily work and client comment Valence information.
Server eats the conventional Catering Management information such as vegetable time in addition to statistics garnishes time, cooking time, a person sponging on an aristocrat Outside, it can also be one independent ID of each waiter's correspondence establishment, the working condition in catering industry of waiter is carried out Track record statistics, so that the employer in industry refers to when employing to waiter.
The embodiment of the present invention can realize that auxiliary food and beverage enterprise completes routine work, improve efficiency, and can produce to daily management Raw information data is made full use of, and additional information value is generated.Additional information value includes counting each link It works deadline, number, employing unit can be facilitated to examine staff, and improve electronic record, Personnel Who Left is looked for Apply for the service level of work and employing unit assessment job candidates, experience etc. in dining room.A person sponging on an aristocrat can be facilitated to obtain more accurately It is expected that the time serviced, reduce because etc. generation to be serviced unhealthy emotion and blindly urge, and system transmitting tool can be passed through For body service request to waiter, service needed for attendant directly provides improves effective service time of service staff. A person sponging on an aristocrat can correspond to which cook cooks to the evaluation of vegetable, dining room can be facilitated to examine the supervision and evaluation of cook's service With instruct other persons sponging on an aristocrat consume and selection.
Embodiment two
A kind of food and drink pipe provided in an embodiment of the present invention as shown in Figure 2 is the following steps are included: obtain person sponging on an aristocrat's demand letter Breath;The demand information includes dish information;Corresponding cooking operation information is obtained according to the dish information;Collect Catering Management Information, and carry out statistics storage;The management information is the information of generation during Catering Management.
As a kind of optional embodiment, which includes garnishes time, cooking time, the edible dish of a person sponging on an aristocrat Product time or information of waiter, the information of waiter include the service state and customer evaluation of waiter in the daily work Information.
The present invention is by recording all steps during Catering Management, including garnishes, culinary art and other services And it uploads.Cook's terminal can record each vegetable and take the dish that garnishes person prepares from cook, to the cooked time to take the dish out of the pot, and Statistical data is obtained, estimates the cooking time that the current cook of every course needs.Garnishes person's terminal can record each vegetable from garnishes Member, which receives information and starts garnishes, gives the time of cook to preparing corresponding vegetable, and makes statistical data, and estimate that every course is worked as Preceding garnishes person completes the time of garnishes need of work.After a person sponging on an aristocrat orders dishes system can calculate estimate out that vegetable serves it is specific when Between, and interact inform person sponging on an aristocrat's vegetable before be lined up how much, it is contemplated that queuing time, it is contemplated that take the dish out of the pot the time, foreseeable upper meal Time can reduce the negative emotions that a person sponging on an aristocrat generates by waiting, can also apply jumping the queue as administrator if you need to urgent processing, administrator Customer demand is handled according to itself standing rules.Client orders dishes finally by which cook cooks it is known that client can be right The vegetable of culinary art is evaluated, and evaluation is not only to dining room but can correspond to which cook, and upload server records, can be with Obtain that statistical data is convenient to assess cook, can show-and-tell restaurant service it is horizontal, instruct a person sponging on an aristocrat to consume.Waiter couple The service of client how client can also carry out evaluating even by system give tips beat appreciate.Due to there are various data records, eat Room administrative staff can be examined according to performance of the quantized data that system provides to each post personnel and the ginseng of emolument granting It examines.Due to each personnel's independent ID, the personnel of leaving office want to look for new restaurant operation, and system can provide him in restaurant operation Electronic record, can use electronics resume form, content may include averagely fry within one day how many dish, each vegetable averages out Dish/garnishes speed, corresponding vegetable customer evaluation can provide the evaluation of quantization as how, to help the assessment of employment dining room to answer Engage personnel.
The course of work of the present embodiment can refer to embodiment one, and details are not described herein.
Above-mentioned technical proposal provided in an embodiment of the present invention and attached drawing, for further explanation of the invention rather than limit System, in addition it should be noted that those of ordinary skill in the art are it is to be understood that still can be to documented by previous embodiment Technical solution is modified, and is perhaps equivalently replaced and these modifications or is replaced to part of or all technical features It changes, the range for technical solution of the present invention that it does not separate the essence of the corresponding technical solution.

Claims (10)

1. a kind of food management system, which is characterized in that the food management system includes server, waiter's terminal and kitchen Teacher's terminal;
Waiter's terminal is used to obtain the demand information of a person sponging on an aristocrat, and the demand information is sent to server;The need Seeking information includes dish information;
The dish information is sent to cook's terminal by the server;
Cook's terminal is used to obtain corresponding cooking operation information according to the dish information;
The server is also used to collect Catering Management information, and carries out statistics storage;The Catering Management information is food and drink pipe The information generated during reason.
2. food management system according to claim 1, which is characterized in that the food management system further includes that garnishes are whole End, the garnishes terminal is used to obtain dish information from the server, and garnishes information is sent to server;
Cook's terminal is also used to obtain garnishes information from server, to prepare cooking operation.
3. food management system according to claim 2, which is characterized in that the food management system further includes person sponging on an aristocrat's end End, demand information is arranged for a person sponging on an aristocrat in person sponging on an aristocrat's terminal, and the demand information is sent to the server.
4. food management system according to claim 3, which is characterized in that person sponging on an aristocrat's terminal be also used to obtain food and drink into Information is spent, the food and drink progress msg includes vegetable Ranking Information, estimated vegetable deadline.
5. food management system according to claim 4, which is characterized in that the food management system further includes administrator Terminal, the settable vegetable processing priority of administrator terminal.
6. food management system according to any one of claims 1 to 5, which is characterized in that the server includes local Server and director server;The local server is LAN server, for the data service inside Catering Pubs;
The director server is Internet Server, can be interacted with data information is carried out outside Catering Pubs, to realize entire meal Drink statistics, the storage or shared of the data of industry.
7. food management system according to any one of claims 1 to 5, which is characterized in that the demand information further includes Vegetable cook information or/and seats in a restaurant information.
8. food management system according to claim 2, which is characterized in that when the Catering Management information includes garnishes Between, cooking time, a person sponging on an aristocrat eat vegetable time or information of waiter, the information of waiter include waiter in the daily work Service state and customer evaluation information.
9. a kind of Catering Management method, which comprises the following steps:
Obtain person sponging on an aristocrat's demand information;The demand information includes dish information;
Corresponding cooking operation information is obtained according to the dish information;
Catering Management information is collected, and carries out statistics storage;The management information is the information of generation during Catering Management.
10. Catering Management method according to claim 9, the Catering Management information include the garnishes time, cooking time, A person sponging on an aristocrat eats vegetable time or information of waiter, the information of waiter include the service state of waiter in the daily work with And customer evaluation information.
CN201810694410.9A 2018-06-29 2018-06-29 A kind of food management system and Catering Management method Pending CN109034949A (en)

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Application Number Priority Date Filing Date Title
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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113037860A (en) * 2021-03-25 2021-06-25 中国联合网络通信集团有限公司 Catering data processing method and device
CN113032460A (en) * 2021-03-24 2021-06-25 中国长江电力股份有限公司 Dining room ordering and preparing system with overall process data analysis and data analysis method
CN113094380A (en) * 2021-03-25 2021-07-09 中国联合网络通信集团有限公司 Operation data processing method and storage server
CN113726620A (en) * 2021-11-02 2021-11-30 深圳市发掘科技有限公司 Management method, device and system of intelligent cooking device

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CN102867279A (en) * 2012-09-26 2013-01-09 苏州德佳物联科技有限公司 Intelligent food and beverage cloud-management system and intelligent food and beverage cloud-management method
CN202771481U (en) * 2012-04-19 2013-03-06 刘志龙 Kitchen wireless intelligent communication display system
CN103186839A (en) * 2013-04-15 2013-07-03 深圳市惠想科技有限责任公司 Data processing method and data processing system for performance management on catering service workers
CN103679585A (en) * 2013-12-31 2014-03-26 牛占峰 Catering service management system

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Publication number Priority date Publication date Assignee Title
CN202771481U (en) * 2012-04-19 2013-03-06 刘志龙 Kitchen wireless intelligent communication display system
CN102867279A (en) * 2012-09-26 2013-01-09 苏州德佳物联科技有限公司 Intelligent food and beverage cloud-management system and intelligent food and beverage cloud-management method
CN103186839A (en) * 2013-04-15 2013-07-03 深圳市惠想科技有限责任公司 Data processing method and data processing system for performance management on catering service workers
CN103679585A (en) * 2013-12-31 2014-03-26 牛占峰 Catering service management system

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113032460A (en) * 2021-03-24 2021-06-25 中国长江电力股份有限公司 Dining room ordering and preparing system with overall process data analysis and data analysis method
CN113037860A (en) * 2021-03-25 2021-06-25 中国联合网络通信集团有限公司 Catering data processing method and device
CN113094380A (en) * 2021-03-25 2021-07-09 中国联合网络通信集团有限公司 Operation data processing method and storage server
CN113726620A (en) * 2021-11-02 2021-11-30 深圳市发掘科技有限公司 Management method, device and system of intelligent cooking device

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Application publication date: 20181218