CN108965095A - Mail analytic method, mail resolution system, electronic equipment and readable storage medium storing program for executing - Google Patents
Mail analytic method, mail resolution system, electronic equipment and readable storage medium storing program for executing Download PDFInfo
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- CN108965095A CN108965095A CN201710346730.0A CN201710346730A CN108965095A CN 108965095 A CN108965095 A CN 108965095A CN 201710346730 A CN201710346730 A CN 201710346730A CN 108965095 A CN108965095 A CN 108965095A
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- mailbox
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/42—Mailbox-related aspects, e.g. synchronisation of mailboxes
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/214—Monitoring or handling of messages using selective forwarding
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
- H04L67/1097—Protocols in which an application is distributed across nodes in the network for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
- H04L67/62—Establishing a time schedule for servicing the requests
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Information Transfer Between Computers (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Abstract
The present invention provides a kind of mail analytic method, mail resolution system, electronic equipment and readable storage medium storing program for executing.The mail analytic method includes: to receive mail by each mailbox in multiple first mailboxes；According to mailbox mapping relations, by email relaying server by the mail distribution from each first mailbox to one or more second mailboxes, to carry out mail parsing in second mailbox, wherein first mailbox and second mailbox are associated by the mailbox mapping relations；A corresponding thread is distributed respectively to each second mailbox, and then each second mailbox is parsed simultaneously in a parallel fashion；And the parsing result according to the parsing, to configure the mailbox mapping relations.
Description
Technical field
The present invention relates to a kind of mail analytic method, mail resolution system, electronic equipment and readable storage medium storing program for executing, it is specific and
Speech, by realizing that configurable mail is parsed based on timer-triggered scheduler and cloud storage.
Background technique
Large-scale e-commerce website, is especially directly facing the B2C business web site of individual consumer, can all receive daily
A large amount of Email.And Email has been the important means for communicating with each other between employee, conveying order, reporting the work.
Company is equipped with various enterprise's mailboxes to realize the different division of labor, and if customer service mailbox specially receives Customer mail, unbundlings mailbox is special
Receive the unbundlings request of customer accounting code and cell-phone number.A large amount of mails are handled in order to solve collaboration between several customer services.The prior art
It is middle to complete to use javaMail to the real time scan of mail in specified mailbox using Clover2.0 distributed timing task system
Technology parses mail.
Clover2.0 distributed timing task system is a kind of enterprise servers bus, by SOA Services Integration with
Scheduling makes system have lower coupling, and preferably extended capability etc..Dispatch service is realized by Worker.Each
Worker is equivalent to a dispatch service, and each Worker uses web as home server, while allowing Clover is unified to manage
Reason, such as scheduler task Thread Count, runing time, open and close etc..
Mail is converted into mail requests input database, then different requests is distributed to different customer services.It realizes more
Collaboration handles the different mail in same mailbox between name customer service, and sender is same mailbox again when sending mail.
For business web site, when a certain business increases a mailbox newly every time, such as it is used for receiving client
Mail, then business web site will increase a Worker timed task to parse more.And the business increment of enterprise and different
Business scenario is changed constantly again, in this way since, if increasing a mailbox newly often it is necessary to develop the parsing of mailbox again
Task, which not only adds workloads, also extend the on-line time of new demand.
In realizing process of the present invention, at least there are the following problems in the prior art for inventor's discovery:
1) single thread parses, and processing speed is slow.
Since mail does not have fragment number, if multithreading parses a mailbox simultaneously and can bring mail parsing repetition, data
The problems such as repeating typing.
2) increasing mailbox newly needs exploitation code again
With the extension of business scenario, mailbox is increased newly every time, will develop a mail again automatically parses service.And
And the multiplicity of code is high, not only causes extra work to bear to engineer, more influence job schedule.
3) server disk occupied space is big.
The attachment of mail is saved directly on every application server, can occupy a large amount of disk space.
Summary of the invention
In view of this, the one aspect of the embodiment of the present invention provides a kind of mail analytic method comprising: by multiple
Each mailbox in first mailbox receives mail；It, will be from each by email relaying server according to mailbox mapping relations
The mail distribution of first mailbox is to one or more second mailboxes, to carry out mail parsing in second mailbox, wherein
First mailbox and second mailbox are associated by the mailbox mapping relations；Each second mailbox is distinguished
A corresponding thread is distributed, and then each second mailbox is parsed simultaneously in a parallel fashion；And according to described
The parsing result of parsing, to configure the mailbox mapping relations.
Further, the mail analytic method further include: if parsing result is shown in the multiple first mailbox
At least one mailbox volume of mail increase, then extend the number of the second mailbox corresponding at least one mailbox.
Further, the mail analytic method further include: if parsing result is shown in the multiple first mailbox
At least one mailbox volume of mail reduce, then reduce the number of the second mailbox corresponding at least one mailbox.
Further, the mail analytic method further include: during being parsed to mail, to second postal
Each mailbox in case individually distributes a thread, to execute mail parsing.
Further, the mail analytic method further include: pass through cloud storage mode, the attachment of the mail after being resolved
It is uniformly stored in cloud storage service device, while the path for the attachment being saved being saved in database.
Further, the mail analytic method further include: the mail after will be resolved is converted into mail requests and creates
Mail requests table is built, in the mail requests table, preserves the title and text of the mail.
The embodiment of the present invention another aspect provides a kind of mail resolution systems comprising: mail server, packet
Containing multiple first mailboxes and multiple second mailboxes, first mailbox is for receiving the mail from the exterior；Mail
Forwarding server, be used for will the mail distribution from first mailbox to second mailbox；Task scheduling server,
For parsing the mail in second mailbox；And mailbox configurations portion, it is used to configure about first mailbox and institute
Mailbox message in each of the second mailbox is stated, and includes the mailbox mapping pass of first mailbox and second mailbox
System, wherein according to mailbox mapping relations, arrived the mail distribution from each first mailbox by email relaying server
One or more of described second mailbox is serviced with carrying out mail parsing in second mailbox by the task schedule
Device parses each second mailbox；And by the mailbox configurations portion, according to the parsing result of the parsing,
To configure the mailbox mapping relations.
Further, in the mail resolution system, if parsing result is shown in the multiple first mailbox
The volume of mail of at least one mailbox increases, then the mailbox configurations portion extends the second mailbox corresponding at least one mailbox
Number.
Further, in the mail resolution system, if parsing result is shown in the multiple first mailbox
The volume of mail of at least one mailbox is reduced, then the mailbox configurations portion reduces the second mailbox corresponding at least one mailbox
Number.
Further, in the mail resolution system, the task scheduling server is to every in second mailbox
A mailbox individually distributes a thread, to execute mail parsing.
Further, in the mail resolution system, the mail resolution system further includes cloud storage service device,
In, it is uniformly stored in the cloud storage service device by the attachment of cloud storage mode, the mail after being resolved, while will be attached
The path of part is saved in database.
Further, in the mail resolution system, the mail resolution system further includes mail text server,
In, the task scheduling server is also used to: the mail after will be resolved is converted into mail requests and creates mail requests table,
And the mail requests table is stored in the mail text server, in the mail requests table, preserve the mail
Title and text.
The embodiment of the present invention another aspect provides a kind of electronic equipment comprising: one or more processors；It deposits
Storage device, for storing one or more programs, when one or more of programs are executed by one or more of processors,
So that one or more of processors realize the method as described in above-mentioned various aspects.
The embodiment of the present invention another aspect provides a kind of computer-readable mediums, be stored thereon with computer journey
Sequence realizes the method as described in above-mentioned various aspects when described program is executed by processor.
The embodiment of the present invention has the following advantages that or beneficial effect.Specifically, since parsing mailbox is configurable,
Therefore every time newly-increased mailbox when do not have to again exploitation code again, without application server deployment and restart.In addition, passing through mapping
And the single mailbox of multiple threads is realized indirectly, the fast throughput of big data quantity mail parsing is improved, and then improve
Resolution speed.By realizing Quick-return to mail, and customer experience is improved indirectly.Further, it is deposited by using cloud
Storage technology realizes the effect outstanding for saving the occupancy of server disk.In addition, by mailbox list visualization management,
Being able to use additions and deletions changes the operation looked into carry out page management to mailbox.
Detailed description of the invention
Attached drawing for a better understanding of the present invention, does not constitute an undue limitation on the present invention.Wherein:
Fig. 1 is the schematic diagram of the mail analytic method of the prior art；
Fig. 2 is the schematic diagram that mail analytic method according to an embodiment of the present invention is constructed；
Fig. 3 is to show the block diagram for the mail resolution system that mail analytic method according to an embodiment of the present invention is constructed；
Fig. 4 is the schematic diagram for showing mailbox mapping configuration according to an embodiment of the present invention；
Fig. 5 is the schematic diagram for showing mail analytical center according to an embodiment of the present invention；
Fig. 6 is adapted for the structural representation of the computer system for the terminal device or server of realizing the embodiment of the present invention
Figure.
Specific embodiment
Below in conjunction with attached drawing, an exemplary embodiment of the present invention will be described, including the various of the embodiment of the present invention
Details should think them only exemplary to help understanding.Therefore, those of ordinary skill in the art should recognize
It arrives, it can be with various changes and modifications are made to the embodiments described herein, without departing from scope and spirit of the present invention.Together
Sample, for clarity and conciseness, descriptions of well-known functions and structures are omitted from the following description.
Referring to attached drawing 1, the prior art uses Worker as timer-triggered scheduler means to automatically parse mail, and mail is literary
This (title, content) is saved in database.The prior art is directed to multiple and different special email boxes, i.e. mailbox 1 is adopted to mailbox N
With multiple Worker, i.e. Worker1 to Work N is parsed respectively.
Also, the attachment of mail is stored directly under the particular category of application server disk, and uses mount order
Magnetic disc shares are done to particular category.In this way when checking Email attachment, no matter attachment is in which disk, can be carried out downloading.
But there are many defects for the prior art.For example, due to being parsed using single thread, so processing speed is slow.By
There is no fragment number in mail, if multithreading parses a mailbox simultaneously and can bring mail parsing repetition, Data duplication typing etc.
Problem.In addition, every time when newly-increased mailbox, will develop a mail again automatically parses clothes with the extension of business scenario
Business.And the multiplicity of code is high, not only causes extra work to bear to engineer, more influence job schedule.Also, due to
The attachment of mail is saved directly on every application server, can occupy a large amount of disk space.
Fig. 2 is schematic diagram according to the system in the embodiment of the present invention.
In Fig. 2, mailbox A and mailbox B are shown, as external mailbox (the first mailbox).Note that externally mailbox quantity is unlimited
In two.In addition, Fig. 2 also shows multiple internal mailbox (the second mailbox) A1, A2, A3 and B1 etc..Note that internal mailbox quantity
It is not limited to four.
By email relaying server by the mail distribution in the external mailbox into corresponding internal mailbox, at this
Mail parsing is carried out in internal mailbox, wherein the external mailbox and the internal mailbox by the mailbox mapping relations come
It is associated.Using task scheduling server, periodically internal mailbox (A1, A2, A3) is parsed simultaneously in a parallel fashion.By right
The analysis feature of mail in internal mailbox is analyzed, and the reception amount based on current mail and the following growth trend can be sentenced
It is disconnected whether mail mapping relations to be configured, for example, judgement is to increase or reduce the quantity of the internal mailbox.
If external mailbox --- for example, it is assumed that the volume of mail for mailbox A increases, corresponding to expansible mailbox A
Internal mailbox number, to realize fast resolving.Conversely, for example, this can be reduced if externally the volume of mail of mailbox A is reduced
Mailbox number in inside corresponding to mailbox A.Specifically, distribution one is right respectively for each internal mailbox A2, A3, A4 etc.
The thread answered is parsed, and is carried out so that the parsing of these internal mailboxes is parallel simultaneously.In addition, for each internal mailbox,
Task scheduling server can distribute a thread, and periodically, for example, carrying out poll parsing should in a manner of every few minutes
All mails in internal mailbox.
In addition, saving Email attachment using cloud storage referring to attached drawing 2.Specifically, will it is resolved after mail it is attached
Part is uniformly stored in cloud storage service device, while the path for the attachment being saved being saved in database.By by attachment
Path be saved in database, passage path quickly can search and download attachment.The unified management of attachment has been achieved.
Fig. 3 is block diagram according to the system in the embodiment of the present invention.
In Fig. 3, shown system includes mail server 31, mailbox configurations center (mailbox configurations portion) 32, mail
Analytical center (mail analysis unit) 33, text storage server 34 and attachment storage server 35.Mail server 31 is at least
With the following functions: external mailbox is responsible for receiving all Outside Mails；And by mailbox mapping relations, by mail distribution to pair
In the worker parsing mailbox answered.By mail server 31, single externally mailbox multithreading is parsed to realize indirectly.
Fig. 4 is the schematic diagram for showing mailbox mapping configuration according to an embodiment of the present invention.Referring to attached drawing 4, numbered in upper figure
40,41,42,43 and n respectively represents a mailbox, and n is the natural number greater than 0.
Mailbox 40 is used as external mailbox, is specifically used to receive various Outside Mails.External mailbox can be multiple, such as customer service
Mailbox, unbundlings mailbox etc..All postals that client's mailbox is sent out commonly used to receive client to the contact staff of such as business web site
Part, and unbinding mailbox is usually the mailbox that customer requirement releases cell-phone number binding.One can be arranged generally directed to each business
A special external mailbox.
Mailbox 41,42,43 etc. is the inside mailbox of Worker parsing, is only used to parse, the reception work of not responsible mail
Make.
Mail server 31 is also responsible for other than being responsible for receiving mail according to the mapping between mailbox as shown in Fig. 4
Mail in external mailbox 40 is balancedly distributed in internal mailbox 41 to 43 by relationship.For example, when in an external mailbox
There are 10000 envelope mails, and the inside mailbox of an external mailbox mapping has 10, then can be distributed in each internal mailbox
1000 envelope mails.
Mailbox configurations center 32 is at least with the following functions: configuring internal mailbox and external mailbox message, wherein the letter
Breath includes but is not limited to such as user name, password, email address information；And configure the mapping of external mailbox and internal mailbox
Relationship.Herein it should be noted that being, when the username and password etc. of mailbox to be saved in data, data here can be more
Data, every data represent a mail parsing task, carry out mail parsing by Worker timing allocation thread.
Fig. 5 is the schematic diagram for showing operation performed by mail analytical center 33.
Mail analytical center 33 is at least with the following functions: a thread is individually distributed to each internal mailbox distribution, it should
Thread is used to realize the work of mailbox parsing.
Referring to attached drawing 5,41 to 43 respectively represent the inside mailbox for doing mail parsing in figure.For each internal mailbox
It is provided with a fragment number.
When database builds table, a field is defined as fragment number, which is used to realize that multithreading is distributed
Handle data.Usually 0-63 is circuited sequentially.For example, it is assumed that there is 2 threads, wherein the thread crawl of thread number 0, which is numbered, is
0,2,4,6,8 ... 62 row record, thread number be 1 thread crawl 1,3,5,7,9 ... .63 row record.Change speech
It, the fragment number that per thread is distributed is fragment sum divided by the obtained value of Thread Count.For example, when fragment sum be 64 and
When Thread Count is 4, the available 64/4=16 fragment number of per thread.
Each mailbox can distribute a thread to each task, execute mail parsing as a processing task, Worker.
By this mapping and email relaying, the mail of multiple thread process one external mailbox can be realized indirectly, to accelerate postal
The resolution speed of part.
In the present invention, the attachment of mail is stored by way of cloud storage.Specifically, every envelope mail all may packet
Containing attachment.When being parsed to mail, the attachment of mail institute band is compressed, and then is uniformly saved in cloud storage.Pressure
Contracting file uses requested ID (identifier), and at the same time assigning a unique attribute to the compressed file.The request
ID increases ID from database table certainly.For Email attachment before being saved to cloud storage, database table can first create a row
Record, the request ID is the major key of this row record, after being then saved into cloud storage, generates an attachment url, can be same
Step, which updates, arrives this line of the request ID of database.About the request ID, it is database table from major key is increased, has in table
Global uniqueness.Assuming that receiving an envelope mail, while a mailing lists can be provided in database table.Thus, it is possible to postal
Part table row ID is used as looking into from cloud storage as the file storage key assignments that request ID, this request ID are as cloud storage
Look for the parameter of file.
It by using the mode of cloud storage, avoids and mail is saved directly in resolution server, to not only reduce
The occupancy of disk, moreover it is possible to attachment is managed collectively by cloud storage, avoid for attachment being distributed on multiple servers.
The system of embodiment according to the present invention also has email text data library.It is asked by converting mail for mail
It asks, creates mail requests table, and then save the title and text of mail.And newly-built Email attachment table, and then it is attached to save mail
The cloud storage path of part.
Fig. 6 is adapted for the structural representation of the computer system for the terminal device or server of realizing the embodiment of the present invention
Figure.
Below with reference to Fig. 6, it illustrates the computer systems 600 for the terminal device for being suitable for being used to realize the embodiment of the present invention
Structural schematic diagram.Terminal device shown in Fig. 6 is only an example, function to the embodiment of the present invention and should not use model
Shroud carrys out any restrictions.
As shown in fig. 6, computer system 600 includes central processing unit (CPU) 601, it can be read-only according to being stored in
Program in memory (ROM) 602 or be loaded into the program in random access storage device (RAM) 603 from storage section 608 and
Execute various movements appropriate and processing.In RAM 603, also it is stored with system 600 and operates required various programs and data.
CPU 601, ROM 602 and RAM 603 are connected with each other by bus 604.Input/output (I/O) interface 605 is also connected to always
Line 604.
I/O interface 605 is connected to lower component: the importation 606 including keyboard, mouse etc.；It is penetrated including such as cathode
The output par, c 607 of spool (CRT), liquid crystal display (LCD) etc. and loudspeaker etc.；Storage section 608 including hard disk etc.；
And the communications portion 609 of the network interface card including LAN card, modem etc..Communications portion 609 via such as because
The network of spy's net executes communication process.Driver 610 is also connected to I/O interface 605 as needed.Detachable media 611, such as
Disk, CD, magneto-optic disk, semiconductor memory etc. are mounted on as needed on driver 610, in order to read from thereon
Computer program be mounted into storage section 608 as needed.
Particularly, disclosed embodiment according to the present invention, above mail solution according to an embodiment of the present invention as shown in Figure 2
Analysis method may be implemented as computer software programs.For example, embodiment disclosed by the invention includes a kind of computer program production
Product comprising carry computer program on a computer-readable medium, which includes for executing as shown in Figure 2
Method program code.In such embodiments, the computer program can by communications portion 609 from network by under
It carries and installs, and/or be mounted from detachable media 611.It is executed in the computer program by central processing unit (CPU) 601
When, execute the above-mentioned function of limiting in system of the invention.
It should be noted that computer-readable medium shown in the present invention can be computer-readable signal media or meter
Calculation machine readable storage medium storing program for executing either the two any combination.Computer readable storage medium for example can be --- but not
Be limited to --- electricity, magnetic, optical, electromagnetic, infrared ray or semiconductor system, device or device, or any above combination.Meter
The more specific example of calculation machine readable storage medium storing program for executing can include but is not limited to: have the electrical connection, just of one or more conducting wires
Taking formula computer disk, hard disk, random access storage device (RAM), read-only memory (ROM), erasable type may be programmed read-only storage
Device (EPROM or flash memory), optical fiber, portable compact disc read-only memory (CD-ROM), light storage device, magnetic memory device,
Or above-mentioned any appropriate combination.In the present invention, computer readable storage medium can be it is any include or storage journey
The tangible medium of sequence, the program can be commanded execution system, device or device use or in connection.And at this
In invention, computer-readable signal media may include in a base band or as carrier wave a part propagate data-signal,
Wherein carry computer-readable program code.The data-signal of this propagation can take various forms, including but unlimited
In electromagnetic signal, optical signal or above-mentioned any appropriate combination.Computer-readable signal media can also be that computer can
Any computer-readable medium other than storage medium is read, which can send, propagates or transmit and be used for
By the use of instruction execution system, device or device or program in connection.Include on computer-readable medium
Program code can transmit with any suitable medium, including but not limited to: wireless, electric wire, optical cable, RF etc. are above-mentioned
Any appropriate combination.
It should be pointed out that schematic diagram and block diagram in each attached drawing, illustrate and are according to various embodiments of the invention
The architecture, function and operation in the cards of system, method and computer program product.In this regard, each schematic diagram or frame
Each box in figure can represent a part of a module, program segment or code, above-mentioned module, program segment or code
A part includes one or more executable instructions for implementing the specified logical function.It should also be noted that in some conducts
In the realization of replacement, function marked in the box can also occur in a different order than that indicated in the drawings.For example, two
The box succeedingly indicated can actually be basically executed in parallel, they can also be executed in the opposite order sometimes, this according to
Depending on related function.It is also noted that the side in each box and block diagram or flow chart in block diagram or flow chart
The combination of frame can be realized with the dedicated hardware based system for executing defined functions or operations, or can be used special
It is realized with the combination of hardware and computer instruction.
Being set forth in unit involved in the embodiment of the present invention can be realized by way of software, can also pass through hardware
Mode realize.Described unit also can be set in the processor, for example, can be described as: a kind of processor includes
Mail server unit, it includes multiple first mailboxes and multiple second mailboxes, first mailbox is for receiving from described
The mail of exterior；Email relaying server unit, be used for will the mail distribution from first mailbox to described
Two mailboxes；Task scheduling server unit is used to parse the mail in second mailbox；And mailbox configurations portion unit,
It is used to configure the mailbox message in each of first mailbox and second mailbox, and includes described first
The mailbox mapping relations of mailbox and second mailbox.Wherein, the title of these units is not constituted to this under certain conditions
The restriction of unit itself.
As on the other hand, the present invention also provides a kind of computer-readable medium, which be can be
Included in equipment described in above-described embodiment；It is also possible to individualism, and without in the supplying equipment.Above-mentioned calculating
Machine readable medium carries one or more program, when said one or multiple programs are executed by the equipment, makes
It obtains the equipment and executes following each operation: mail is received by each mailbox in multiple first mailboxes；It is mapped according to mailbox
Relationship, by email relaying server by the mail distribution from each first mailbox to one or more second mailboxes,
To carry out mail parsing in second mailbox, wherein first mailbox and second mailbox are mapped by the mailbox
Relationship is associated；A corresponding thread is distributed respectively to each second mailbox, and then in a parallel fashion to each institute
It states the second mailbox while being parsed；And the parsing result according to the parsing, to configure the mailbox mapping relations.
Method provided by the embodiment of the present invention can be performed in the said goods, has the corresponding functional module of execution method and has
Beneficial effect.The not technical detail of detailed description in the present embodiment, reference can be made to method provided by the embodiment of the present invention.
Technical solution according to an embodiment of the present invention, the beneficial effect that can be realized.
(1) parsing mailbox is configurable, therefore does not have to again exploitation code again when each newly-increased mailbox.
(2) the single mailbox of multiple threads is realized by mapping indirectly, improves resolution speed.And then it realizes to mail
Quick-return, to promote customer experience indirectly.
(3) occupancy of web server disk is saved using cloud storage technology.
(4) mailbox list visualization management is changed using additions and deletions and looks into operation to mailbox progress page management.
Above-mentioned specific embodiment, does not constitute a limitation on the scope of protection of the present invention.Those skilled in the art should be bright
It is white, design requirement and other factors are depended on, various modifications, combination, sub-portfolio and substitution can occur.It is any
Made modifications, equivalent substitutions and improvements etc. within the spirit and principles in the present invention, should be included in the scope of the present invention
Within.
Claims (14)
1. a kind of mail analytic method comprising:
Mail is received by each mailbox in multiple first mailboxes；
According to mailbox mapping relations, by email relaying server by the mail distribution from each first mailbox to one
Or multiple second mailboxes, to carry out mail parsing in second mailbox, wherein first mailbox and second mailbox are logical
The mailbox mapping relations are crossed to be associated；
A corresponding thread is distributed respectively to each second mailbox, and then in a parallel fashion to each second mailbox
It is parsed simultaneously；And
According to the parsing result of the parsing, to configure the mailbox mapping relations.
2. mail analytic method according to claim 1, further includes:
If the volume of mail that parsing result shows at least one mailbox in the multiple first mailbox increases, this is extended extremely
The number of second mailbox corresponding to a few mailbox.
3. mail analytic method according to claim 1, further includes:
If the volume of mail that parsing result shows at least one mailbox in the multiple first mailbox is reduced, reduce this extremely
The number of second mailbox corresponding to a few mailbox.
4. mail analytic method according to claim 4, further includes:
During parsing to mail, a thread is individually distributed to each mailbox in second mailbox, to hold
The parsing of row mail.
5. mail analytic method described in any one of -4 according to claim 1, further includes:
It is uniformly stored in cloud storage service device, while will be protected by the attachment of cloud storage mode, the mail after being resolved
The path for the attachment deposited is saved in database.
6. mail analytic method according to claim 5, further includes:
Mail after will be resolved is converted into mail requests and creates mail requests table, in the mail requests table, saves
There are the title and text of the mail.
7. a kind of mail resolution system comprising:
Mail server, it includes multiple first mailboxes and multiple second mailboxes, first mailbox is for receiving from described
The mail of exterior；
Email relaying server, be used for will the mail distribution from first mailbox to second mailbox；
Task scheduling server is used to parse the mail in second mailbox；And
Mailbox configurations portion is used to configure the mailbox message in each of first mailbox and second mailbox,
And it include the mailbox mapping relations of first mailbox and second mailbox,
Wherein,
According to mailbox mapping relations, by email relaying server by the mail distribution from each first mailbox to described
One or more of second mailbox, to carry out mail parsing in second mailbox,
By the task scheduling server, each second mailbox is parsed；And
By the mailbox configurations portion, according to the parsing result of the parsing, to configure the mailbox mapping relations.
8. mail resolution system according to claim 7, in which:
If the volume of mail that parsing result shows at least one mailbox in the multiple first mailbox increases, the mailbox
Configuration section extends the number of the second mailbox corresponding at least one mailbox.
9. mail resolution system according to claim 7, in which:
If the volume of mail that parsing result shows at least one mailbox in the multiple first mailbox is reduced, the mailbox
Configuration section reduces the number of the second mailbox corresponding at least one mailbox.
10. mail resolution system according to claim 9, in which:
The task scheduling server individually distributes a thread to each mailbox in second mailbox, to execute mail solution
Analysis.
11. the mail resolution system according to any one of claim 7-10,
The mail resolution system further includes cloud storage service device,
Wherein,
It is uniformly stored in the cloud storage service device by the attachment of cloud storage mode, the mail after being resolved, simultaneously will
The path of attachment is saved in database.
12. mail resolution system according to claim 11,
The mail resolution system further includes mail text server,
Wherein,
The task scheduling server is also used to: the mail after will be resolved is converted into mail requests and creates mail requests
Table, and the mail requests table is stored in the mail text server, in the mail requests table, preserve the postal
The title and text of part.
13. a kind of electronic equipment characterized by comprising
One or more processors；
Storage device, for storing one or more programs,
When one or more of programs are executed by one or more of processors, so that one or more of processors are real
Now such as method as claimed in any one of claims 1 to 6.
14. a kind of computer-readable medium, is stored thereon with computer program, which is characterized in that described program is held by processor
Such as method as claimed in any one of claims 1 to 6 is realized when row.
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