CN108959647A - Automobile help information query method and device, controller and automobile - Google Patents

Automobile help information query method and device, controller and automobile Download PDF

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Publication number
CN108959647A
CN108959647A CN201810859916.0A CN201810859916A CN108959647A CN 108959647 A CN108959647 A CN 108959647A CN 201810859916 A CN201810859916 A CN 201810859916A CN 108959647 A CN108959647 A CN 108959647A
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China
Prior art keywords
help information
user
automobile
input
electronic documentation
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CN201810859916.0A
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Chinese (zh)
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苏伟
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Beijing Electric Vehicle Co Ltd
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Beijing Electric Vehicle Co Ltd
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Priority to CN201810859916.0A priority Critical patent/CN108959647A/en
Publication of CN108959647A publication Critical patent/CN108959647A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance

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  • Quality & Reliability (AREA)
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  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

The invention provides a method, a device, a controller and an automobile for inquiring automobile help information, wherein the method comprises the following steps: when the automobile breaks down, acquiring the fault type of the automobile; according to the fault type, inquiring help information matched with the fault type in a pre-stored electronic manual, wherein the electronic manual comprises help information for guiding a user to solve the automobile fault; and displaying the inquired help information. Therefore, the scheme of the invention can automatically inquire the help information when the automobile breaks down, thereby solving the problem that a user is very inconvenient to search the help information in the paper specification and the electronic document in the prior art when the user encounters a problem in the use process of the automobile.

Description

A kind of querying method, device, controller and the automobile of automobile help information
Technical field
The present invention relates to technical field of automobile control more particularly to a kind of querying methods of automobile help information, device, control Device and automobile processed.
Background technique
Automobile is the extremely complex article for integrating mechanical, electrical, hydraulic etc..When driving vehicle, or When person has just bought vehicle, can all there be the problem on many drive.Wherein, present vehicle is all equipped with the explanation of papery Book, although explanation is clear, access gets up to need to spend many times, it is not easy to find required problem, and papery Specification capacity is limited.
In addition, being integrated with an electronic document in some automobiles, which can mention when user encounters problems For some help informations.Wherein, although electronic description is still needed without the medium of papery when user encounters problems User is wanted to inquire one by one manually.
It can be seen from the above, when user encounters problems in the use process to automobile, it is very inconvenient in the prior art Help information is searched in papery specification and electronic document.
Summary of the invention
The embodiment provides querying method, device, controller and the automobiles of a kind of automobile help information, with solution When certainly user encounters problems in the use process to automobile, very inconvenient papery specification and electronics text in the prior art The problem of help information is searched in shelves.
The embodiment provides a kind of querying methods of automobile help information, comprising:
When automobile breaks down, the fault type of automobile is obtained;
According to the fault type, the help to match with the fault type is inquired in pre-stored electronic documentation Information includes the help information for guiding user to solve vehicle failure in the electronic documentation;
Show the help information inquired.
Wherein, further include in the electronic documentation for guide user drive a car help information;
The method also includes:
When automobile does not break down, the inquiry instruction of user's input is obtained;
The help information to match with the inquiry instruction is inquired in the electronic documentation;
Show the help information inquired.
Wherein, the step of inquiry instruction for obtaining user's input, comprising:
The voice messaging that user issues is obtained, and inquiry instruction is generated according to the voice messaging;
Or
The predetermined registration operation of user's input is obtained, and inquiry instruction is generated according to the predetermined registration operation.
Wherein, after described the step of showing the help information inquired, the method also includes:
The help information inquired is converted into voice signal, and the voice signal is carried out by the loudspeaker of automobile Casting.
Wherein, after described the step of showing the help information inquired, the method also includes:
Whether detection receives the confirmation instruction of user's input within a preset period of time;
When not receiving the confirmation instruction of user's input in the preset time period, continue in the electronic documentation The help information that inquiry matches with the fault type, the confirmation instruction until getting user's input.
Wherein, after described the step of showing the help information inquired, the method also includes:
Whether detection receives the confirmation instruction of user's input within a preset period of time;
When not receiving the confirmation instruction of user's input in the preset time period, continue in the electronic documentation The help information that inquiry matches with the inquiry instruction, the confirmation instruction until getting user's input.
Wherein, the help information in the electronic documentation stores in the multimedia form.
The embodiments of the present invention also provide a kind of inquiry units of automobile help information, comprising:
Fault type obtains module, for obtaining the fault type of automobile when automobile breaks down;
First enquiry module, for according to the fault type, being inquired in pre-stored electronic documentation and the event Hinder the help information that type matches, includes the help information for guiding user to solve vehicle failure in the electronic documentation;
Display module, the help information inquired for showing first enquiry module.
Wherein, further include in the electronic documentation for guide user drive a car help information;Described device is also wrapped It includes:
Instruction acquisition module, for obtaining the inquiry instruction of user's input when automobile does not break down;
Second enquiry module, for inquiring the help information to match with the inquiry instruction in the electronic documentation;
The display module is also used to show the help information that second enquiry module inquires.
Wherein, described instruction obtains module and is specifically used for:
The voice messaging that user issues is obtained, and inquiry instruction is generated according to the voice messaging;
Or
The predetermined registration operation of user's input is obtained, and inquiry instruction is generated according to the predetermined registration operation.
Wherein, when the display module shows the help information inquired, it is specifically used for:
The help information inquired is converted into voice signal, and the voice signal is carried out by the loudspeaker of automobile Casting.
Wherein, described device further include:
First detection module, for detecting the confirmation instruction for whether receiving user's input within a preset period of time;
First execution module, for when do not received in the preset time period user input confirmation instruction when, Continue the help information that inquiry matches with the fault type, the confirmation until getting user's input in the electronic documentation Instruction.
Wherein, described device further include:
Second detection module, for detecting the confirmation instruction for whether receiving user's input within a preset period of time;
Second execution module, for when do not received in the preset time period user input confirmation instruction when, Continue the help information that inquiry matches with the inquiry instruction, the confirmation until getting user's input in the electronic documentation Instruction.
Wherein, the help information in the electronic documentation stores in the multimedia form.
The embodiments of the present invention also provide a kind of controller, including memory, processor and it is stored in the memory Computer program that is upper and can running on the processor, the processor read the program in the memory, execute such as Step in the querying method of automobile help information described above.
The embodiments of the present invention also provide a kind of automobiles, including controller described above.
The beneficial effect of the embodiment of the present invention is:
The embodiment of the present invention can be deposited automatically according to the fault type occurred in advance when automobile breaks down It searches in the electronic documentation of storage for guiding user to solve the help information of the failure, and is shown, in time be user The help information for solving failure is provided, consults electronic documentation or papery specification manually in person without user.It follows that The querying method of the automobile help information of the embodiment of the present invention, even if automobile breaks down in the process of moving, user can also be with It is resolved the help information of failure in time, to improve travel safety.Therefore, the embodiment of the present invention solves user When encountering problems in the use process to automobile, looked into very inconvenient papery specification and electronic document in the prior art The problem of looking for help information.
Detailed description of the invention
In order to illustrate the technical solution of the embodiments of the present invention more clearly, below by institute in the description to the embodiment of the present invention Attached drawing to be used is needed to be briefly described, it should be apparent that, the accompanying drawings in the following description is only some implementations of the invention Example, for those of ordinary skill in the art, without any creative labor, can also be according to these attached drawings Obtain other attached drawings.
Fig. 1 shows the flow charts of the querying method of the automobile help information of the embodiment of the present invention;
Fig. 2 indicates the flow chart of the specific real-time mode of the querying method of the automobile help information of the embodiment of the present invention;
Fig. 3 indicates one of the structural block diagram of inquiry unit of the automobile help information of the embodiment of the present invention;
Fig. 4 indicates the two of the structural block diagram of the inquiry unit of the automobile help information of the embodiment of the present invention;
Fig. 5 indicates operation principle schematic diagram of the automobile of the embodiment of the present invention when carrying out the inquiry of automobile help information.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete Site preparation description, it is clear that described embodiments are some of the embodiments of the present invention, instead of all the embodiments.Based on this hair Embodiment in bright, every other implementation obtained by those of ordinary skill in the art without making creative efforts Example, shall fall within the protection scope of the present invention.
The embodiment provides a kind of querying methods of automobile help information, as shown in Figure 1, this method comprises:
Step 101: when automobile breaks down, obtaining the fault type of automobile.
It wherein, can be by vehicle bus by generation when problem occurs for the controller of automobile, or when quoting error message Problem or error message are sent to middle control information entertainment host, and are parsed by bus signals, so that it is determined that going out event Hinder type.
Step 102: according to the fault type, inquiry and the fault type phase in pre-stored electronic documentation The help information matched.
Wherein, include in the electronic documentation for guide user solve vehicle failure help information.It is i.e. of the invention In embodiment, the help information for corresponding to different faults type is stored in electronic documentation in advance.Wherein, which can To be integrated in the middle control information entertainment of automobile.In addition, electronic documentation is the application program for being pre-designed completion, it It may operate on a variety of middle control hosts, and corresponding input be provided, query interface and a variety of output interfaces, and can use Display, the peripheral hardwares such as loudspeaker show relevant help information.
Step 103: showing the help information inquired.
It in an embodiment of the present invention, can be automatically according to the fault type occurred pre- when automobile breaks down It searches in the electronic documentation first stored for guiding user to solve the help information of the failure, and is shown, to be in time User provides the help information for solving failure, consults electronic documentation or papery specification manually in person without user.
It follows that the querying method of the automobile help information of the embodiment of the present invention, even if automobile goes out in the process of moving Existing failure, user can also be resolved in time the help information of failure, to improve travel safety.Therefore, of the invention Embodiment when solving user and encountering problems in the use process to automobile, very inconvenient papery in the prior art is said The problem of help information is searched in bright book and electronic document.
Further, after described the step of showing the help information inquired, the method also includes:
Whether detection receives the confirmation instruction of user's input within a preset period of time;
When not receiving the confirmation instruction of user's input in the preset time period, continue in the electronic documentation The help information that inquiry matches with the fault type, the confirmation instruction until getting user's input.
Wherein, it when being inquired in electronic documentation according to fault type, is started to query from the homepage of electronic documentation, only When inquiring a help information to match with the fault type, then this help information is shown.And user looks into After seeing this help information, it is found that it can solve failure occurred, then input validation instructs within a preset period of time; If can not go to operate it was found that it not can solve failure occurred, query process is waited to continue, until inquiring Until the help information for meeting user's requirement.It follows that carrying out help letter according to fault type in the embodiment of the present invention When the inquiry of breath, a closed-loop control is established if the help information inquired not can solve failure and returns to initial shape State carries out other and judges and provide immediate help information, until user is satisfied, and shutoff stroke closed loop.
Preferably, further include in the electronic documentation for guide user drive a car help information;The method is also Include:
When automobile does not break down, the inquiry instruction of user's input is obtained;
The help information to match with the inquiry instruction is inquired in the electronic documentation;
Show the help information inquired.
I.e. in an embodiment of the present invention, electronic documentation can not only provide the side for guiding user to solve vehicle failure Supplementary information can be provided for the help information of guidance user's driving.
In addition, in an embodiment of the present invention, when automobile breaks down, automobile can be automatically according to the failure classes of generation Type accesses electronic documentation, to inquire the help information for solving the failure;And when automobile does not break down, it can also pass through The inquiry instruction of user accesses electronic documentation, to inquire institute it is to be understood that the help information for being used to solve certain failure, Huo Zheyong In the help information of guidance user's driving.Therefore, it in the embodiment of the present invention, when automobile is in non-driving condition, uses Family has the condition of active inquiry help information, then in order to meet the requirement of user's active inquiry, user can be actively entered and look into Instruction is ask, automobile is allowed to remove access electronic documentation according to inquiry instruction.For example, user can with input inquiry keyword, with Convenient for being inquired in electronic documentation according to searching keyword.
Further, after described the step of showing the help information inquired, the method also includes:
Whether detection receives the confirmation instruction of user's input within a preset period of time;
When not receiving the confirmation instruction of user's input in the preset time period, continue in the electronic documentation The help information that inquiry matches with the inquiry instruction, the confirmation instruction until getting user's input.
Wherein, it when being inquired in electronic documentation according to inquiry instruction, is started to query from the homepage of electronic documentation, only When inquiring a help information to match with the inquiry instruction, then this help information is shown.And user looks into After seeing this help information, it is found that it can solve problem encountered, then input validation instructs within a preset period of time; If can not go to operate it was found that it not can solve problem encountered, query process is waited to continue, until inquiring Until the help information for meeting user's requirement.It follows that carrying out help letter according to inquiry instruction in the embodiment of the present invention When the inquiry of breath, it equally can establish a closed-loop control and returned to if the help information inquired not can solve problem Original state carries out other and judges and provide immediate help information, until user is satisfied, and shutoff stroke closed loop.
Preferably, the step of inquiry instruction for obtaining user's input, comprising:
The voice messaging that user issues is obtained, and inquiry instruction is generated according to the voice messaging;
Or
The predetermined registration operation of user's input is obtained, and inquiry instruction is generated according to the predetermined registration operation.Specifically, described default Operation is the operation of input inquiry keyword.
I.e. in an embodiment of the present invention, user can access electronic documentation by voice utterance, can also lead to The mode for crossing manual operation accesses electronic documentation.Wherein, electronic documentation is accessed by voice utterance, so that user is driving Also it can use electronic documentation inquiry help information during sailing automobile.
Preferably, after the step of help information that above-mentioned display inquires, the method also includes:
The help information inquired is converted into voice signal, and the voice signal is carried out by the loudspeaker of automobile Casting.
Wherein, the help information inquired is broadcasted by loudspeaker so that user only can with the mode listened i.e. It although it is understood that specific help content, greatly facilitate user and obtain help information when driving, to improve driving The safety of help information is inquired in the process.
Preferably, the help information in the electronic documentation stores in the multimedia form.Wherein, multimedia form includes sound Frequently, picture, video etc..Therefore, in the help information that display inquires, the mode that can carry out acousto-optic and animation is many-sided complete The displaying in orientation, and be more than and show some uninteresting texts, increase the viewing experience of user.
In conclusion the access for electronic documentation, can be grasped manually using failure triggering, user speech inquiry, user Make to inquire these three modes.Wherein, can be not limited to failure for the priority of these three modes preferential, that is, is not limited to occurring When failure, by the way of failure triggering, and when not breaking down, using user speech inquiry or the manual action queries of user Mode.
Wherein, also settable one switch inquired for controlling failure triggering, when the switch is in the open state, only It breaks down, then electronic documentation is accessed according to fault type, carry out the inquiry of help information;When the switch is in close state When, even if automobile breaks down, access electronic documentation will not be removed according to fault type, then can be made by closing the switch User when automobile breaks down can also oneself active inquiry help information, meet the more query demands of user.
Specifically, as shown in Fig. 2, the specific embodiment of the querying method for the automobile help information of the embodiment of the present invention Flow chart:
First, it is determined that user whether manual queries, it is crucial according to inquiry if so, in user input query keyword Word carries out the inquiry of help information in electronic documentation, if it is not, then judging whether automobile breaks down;
Secondly, fault type is determined when automobile breaks down, so that the inquiry of help information is carried out in electronic documentation, When automobile does not break down, judge user whether input speech signal;
Again, when user's input speech signal, voice signal is parsed, to be helped in electronic documentation The inquiry of information;When the non-input speech signal of user, process terminates.
Wherein, when carrying out the inquiry of help information in electronic documentation, if inquiring help information, language is on the one hand carried out Whether sound casting, is on the one hand shown, then met the requirements by the help information that user's judgement inquires.When user's input is true When recognizing instruction, then process terminates;When the non-input validation instruction of user, continue to carry out looking into for help information in electronic documentation It askes.
The embodiments of the present invention also provide a kind of inquiry units of automobile help information, as shown in figure 3, the automobile helps The inquiry unit 300 of information includes:
Fault type obtains module 301, for obtaining the fault type of automobile when automobile breaks down;
First enquiry module 302, for according to the fault type, in pre-stored electronic documentation inquiry with it is described The help information that fault type matches includes that help for guiding user to solve vehicle failure is believed in the electronic documentation Breath;
Display module 303, the help information inquired for showing first enquiry module 302.
Preferably, further include in the electronic documentation for guide user drive a car help information;As shown in figure 4, Described device further include:
Instruction acquisition module 304, for obtaining the inquiry instruction of user's input when automobile does not break down;
Second enquiry module 305 is believed for inquiring the help to match with the inquiry instruction in the electronic documentation Breath;
The display module 303 is also used to show the help information that second enquiry module 305 inquires.
Preferably, described instruction obtains module 304 and is specifically used for:
The voice messaging that user issues is obtained, and inquiry instruction is generated according to the voice messaging;
Or
The predetermined registration operation of user's input is obtained, and inquiry instruction is generated according to the predetermined registration operation.
Preferably, when the display module 303 shows the help information inquired, it is specifically used for:
The help information inquired is converted into voice signal, and the voice signal is carried out by the loudspeaker of automobile Casting.
Preferably, as shown in figure 4, described device further include:
First detection module 306, for detecting the confirmation instruction for whether receiving user's input within a preset period of time;
First execution module 307, for when do not received in the preset time period user input confirmation instruction when, Continue the help information that inquiry matches with the fault type in the electronic documentation, until getting user's input really Recognize instruction.
Preferably, as shown in figure 4, described device further include:
Second detection module 308, for detecting the confirmation instruction for whether receiving user's input within a preset period of time;
Second execution module 309, for when do not received in the preset time period user input confirmation instruction when, Continue the help information that inquiry matches with the inquiry instruction in the electronic documentation, until getting user's input really Recognize instruction.
Preferably, the help information in the electronic documentation stores in the multimedia form.
It can be seen from the above, the embodiment of the present invention, it can be when automobile breaks down, automatically according to the failure classes occurred Type is searched in pre-stored electronic documentation for guiding user to solve the help information of the failure, and is shown, thus The help information for solving failure is provided in time for user, consults electronic documentation or papery explanation manually in person without user Book.It follows that the querying method of the automobile help information of the embodiment of the present invention, even if there is event in the process of moving in automobile Barrier, user can also be resolved in time the help information of failure, to improve travel safety.Therefore, reality of the invention When applying example and solving user and encounter problems in the use process to automobile, very inconvenient papery specification in the prior art The problem of with help information is searched in electronic document.
The embodiments of the present invention also provide a kind of controller, including memory, processor and it is stored in the memory Computer program that is upper and can running on the processor, the processor read the program in the memory, execute such as Step in the querying method of automobile help information described above.
The embodiments of the present invention also provide a kind of automobiles, including controller described above.Specifically, which can Think the middle control information entertainment host of automobile, then when the controller is the middle control information entertainment host of automobile, vapour Operation principle schematic diagram of the vehicle when carrying out the inquiry of automobile help information is as shown in Figure 5.
Specifically, as shown in figure 5, one co-exists in for being integrated in the middle electronic documentation controlled in information entertainment host Three kinds of operating modes can access, and provide corresponding help information:
Mode one: it if driver has any problem used automobile, can be mentioned by voice utterance It asks, the identification of voice and semanteme is carried out by speech recognition mould group, i.e., the problem of driver is converted into letter signal, and pass through Interface passes to electronic documentation, the inquiry for trade association's supplementary information of going forward side by side.
Mode two: being controlled by vehicle itself, if problem or error message occur for controller, just passes through vapour Vehicle controller local area network (CAN) bus is sent to middle control information entertainment host, and by the parsing of bus signals, determines Fault type, to carry out the inquiry of fault message in electronic documentation according to fault type.
Mode three: driver is inquired by manually mode, i.e., needed for inquiry is searched directly in electronic documentation Help information.
Wherein, no matter electronic documentation is accessed for above-mentioned any mode, the help information inquired passes through two kinds of sides Formula is sent outward, is by letter signal being converted to voice signal, and by raising from Text To Speech (TTS) mould group all the way Sound device broadcasts.It in addition is that corresponding animation or pictorial information are shown by display screen all the way.
The above is a preferred embodiment of the present invention, it is noted that for those skilled in the art For, without departing from the principles of the present invention, it can also make several improvements and retouch, these improvements and modifications It should be regarded as protection scope of the present invention.

Claims (16)

1. a kind of querying method of automobile help information characterized by comprising
When automobile breaks down, the fault type of automobile is obtained;
According to the fault type, the help to match with the fault type is inquired in pre-stored electronic documentation and is believed It ceases, includes the help information for guiding user to solve vehicle failure in the electronic documentation;
Show the help information inquired.
2. the method according to claim 1, wherein further including for guiding user to drive in the electronic documentation The help information of automobile;
The method also includes:
When automobile does not break down, the inquiry instruction of user's input is obtained;
The help information to match with the inquiry instruction is inquired in the electronic documentation;
Show the help information inquired.
3. according to the method described in claim 2, it is characterized in that, described the step of obtaining the inquiry instruction that user inputs, packet It includes:
The voice messaging that user issues is obtained, and inquiry instruction is generated according to the voice messaging;
Or
The predetermined registration operation of user's input is obtained, and inquiry instruction is generated according to the predetermined registration operation.
4. method according to claim 1 or 2, which is characterized in that it is described show inquire help information the step of it Afterwards, the method also includes:
The help information inquired is converted into voice signal, and the voice signal is broadcast by the loudspeaker of automobile Report.
5. the method according to claim 1, wherein it is described show inquire help information the step of after, The method also includes:
Whether detection receives the confirmation instruction of user's input within a preset period of time;
When not receiving the confirmation instruction of user's input in the preset time period, continue to inquire in the electronic documentation The help information to match with the fault type, the confirmation instruction until getting user's input.
6. according to the method described in claim 2, it is characterized in that, it is described show inquire help information the step of after, The method also includes:
Whether detection receives the confirmation instruction of user's input within a preset period of time;
When not receiving the confirmation instruction of user's input in the preset time period, continue to inquire in the electronic documentation The help information to match with the inquiry instruction, the confirmation instruction until getting user's input.
7. the method according to claim 1, wherein the help information in the electronic documentation is in the multimedia form Storage.
8. a kind of inquiry unit of automobile help information characterized by comprising
Fault type obtains module, for obtaining the fault type of automobile when automobile breaks down;
First enquiry module, for being inquired and the failure classes in pre-stored electronic documentation according to the fault type The help information that type matches includes the help information for guiding user to solve vehicle failure in the electronic documentation;
Display module, the help information inquired for showing first enquiry module.
9. device according to claim 8, which is characterized in that further include for guiding user to drive in the electronic documentation The help information of automobile;Described device further include:
Instruction acquisition module, for obtaining the inquiry instruction of user's input when automobile does not break down;
Second enquiry module, for inquiring the help information to match with the inquiry instruction in the electronic documentation;
The display module is also used to show the help information that second enquiry module inquires.
10. device according to claim 9, which is characterized in that described instruction obtains module and is specifically used for:
The voice messaging that user issues is obtained, and inquiry instruction is generated according to the voice messaging;
Or
The predetermined registration operation of user's input is obtained, and inquiry instruction is generated according to the predetermined registration operation.
11. device according to claim 8 or claim 9, which is characterized in that the display module shows the help information inquired When, it is specifically used for:
The help information inquired is converted into voice signal, and the voice signal is broadcast by the loudspeaker of automobile Report.
12. device according to claim 8, which is characterized in that described device further include:
First detection module, for detecting the confirmation instruction for whether receiving user's input within a preset period of time;
First execution module, for when do not received in the preset time period user input confirmation instruction when, described Continue the help information that inquiry matches with the fault type in electronic documentation, the confirmation until getting user's input refers to It enables.
13. device according to claim 9, which is characterized in that described device further include:
Second detection module, for detecting the confirmation instruction for whether receiving user's input within a preset period of time;
Second execution module, for when do not received in the preset time period user input confirmation instruction when, described Continue the help information that inquiry matches with the inquiry instruction in electronic documentation, the confirmation until getting user's input refers to It enables.
14. device according to claim 8, which is characterized in that the help information in the electronic documentation is with multimedia shape Formula storage.
15. a kind of controller, including memory, processor and it is stored on the memory and can runs on the processor Computer program, which is characterized in that the processor reads the program in the memory, executes as in claim 1 to 7 Step in the querying method of described in any item automobile help informations.
16. a kind of automobile, which is characterized in that including controller as claimed in claim 15.
CN201810859916.0A 2018-08-01 2018-08-01 Automobile help information query method and device, controller and automobile Pending CN108959647A (en)

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Cited By (5)

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CN109753558A (en) * 2018-12-26 2019-05-14 出门问问信息科技有限公司 Method, apparatus and system based on user's manual building question answering system
CN110843796A (en) * 2019-10-23 2020-02-28 上海能塔智能科技有限公司 Interactive voice recognition method and device for vehicle, terminal and vehicle
CN112084380A (en) * 2019-06-14 2020-12-15 上海博泰悦臻电子设备制造有限公司 Vehicle use help realization method and terminal
CN114915959A (en) * 2021-02-10 2022-08-16 丰田自动车株式会社 Information processing apparatus, information processing method, and program
CN114973599A (en) * 2021-02-24 2022-08-30 丰田自动车株式会社 Information processing device, vehicle, information processing method, and program

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Application publication date: 20181207