CN108959646A - Method, system, equipment and the storage medium of automatic verifying communicating number - Google Patents
Method, system, equipment and the storage medium of automatic verifying communicating number Download PDFInfo
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- CN108959646A CN108959646A CN201810853313.XA CN201810853313A CN108959646A CN 108959646 A CN108959646 A CN 108959646A CN 201810853313 A CN201810853313 A CN 201810853313A CN 108959646 A CN108959646 A CN 108959646A
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- communicating number
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
Abstract
The present invention provides method, system, equipment and the storage mediums of automatic verifying communicating number, it is scanned in the target website using keyword using crawler technology, crawl communicating number in search result and with the associated multiple number feature fields of communicating number, number feature field includes the text field；The communicating number crawled is called and obtains response voice；Response voice is converted into speech text, the text field in number feature field is matched with speech text, judge that communicating number is correct if successful match, communicating number exception is judged if it fails to match, judging result is exported, realization is automatically verified communicating number, improved efficiency, it quickly finds the problem, reduces human cost.
Description
Technical field
The present invention relates to technical field of information processing, specifically, be related to verifying automatically the method for communicating number, system,
Equipment and storage medium.
Background technique
Current many companies can all launch the customer service number of oneself company's related service on all kinds of well-known websites.But it is some
With the extension of own service, the number of dispensing also can be more and more for major company, just will appear some numbers this when and update
Not in time, the problems such as launching number error, number and inconsistent dispensing description.Currently, such issues that will often find that not in time,
It is all often equal clients' discovery, user's impression is poor.In the prior art, usually pass through manual verification's communicating number, however as
Launch increasing for website and number, the mode low efficiency and a large amount of manpower and material resources of waste of manual verification.
Summary of the invention
The problems in view of the above technology, in order to solve the above technical problems, The present invention provides a kind of automatic verifying is logical
Method, system, equipment and the storage medium of signal code crawl communicating number by crawler technology, by calling automatically
And speech recognition, it matches to content is launched with number actual content, examines problematic customer service number automatically to realize
It measures and, related personnel is notified to be updated perhaps number in launching in time.
The first aspect of the present invention provides a kind of method of automatic verifying communicating number, comprising the following steps: S10, use
Crawler technology is scanned for using keyword in the target website, crawls communicating number and and communicating number in search result
Associated multiple number feature fields, number feature field includes the text field；S30, the communicating number crawled is called
And obtain response voice；S40, response voice is converted into speech text, by the text field and voice in number feature field
Text is matched, and S50 is executed if successful match, thens follow the steps S60 if it fails to match；S50, judge communicating number just
Really；S60, judge communicating number exception, export judging result.
Preferably, step S10 is included: S11, is scanned in the target website using keyword；S12, it is tied according to search
The type of the label Semantic judgement search result of the hypertext markup language of fruit；S13, correspondence is used according to the type of search result
Preset content crawls communicating number and number feature field in schema extraction search result.
Preferably, step S11 includes: to obtain keyword from webpage jettison system.
Preferably, step S50 includes judging that communicating number is correct, the communicating number in storing step S40 after successful match
And number feature field.
Preferably, number feature field includes timestamp, and S21 is further comprised the steps of: after step S10, is looked into storing data
The communicating number crawled is looked for, if not finding communicating number thens follow the steps S30, is thened follow the steps if finding communicating number
S22；Whether the difference of the corresponding timestamp of communicating number is more than threshold value in S22, the timestamp that crawls of calculating and storing data, if not
It is such as more than to then follow the steps S30 more than S50 is thened follow the steps.
Preferably, step S30 includes: the communicating number for reading and crawling, and communicates exhalation communicating number using ip voice and opens
Begin to record, stops recording after detecting on-hook prompt tone.
Preferably, whether step S40 includes: S41, by including voice frequency in audible spectrum analytical judgment response voice
Section, such as comprising thening follow the steps S42, not comprising thening follow the steps S60；S42, response voice is carried out to text conversion acquisition voice
Text；S43, extract speech text in feature noun, by number feature field the text field and feature noun carry out
Match.
The second aspect of the present invention provides a kind of system of automatic verifying communicating number, comprising: crawler module, crawler module
Scanned in the target website using keyword using crawler technology, crawl communicating number in search result and with communication
Multiple number feature fields of number-associated, number feature field includes the text field；Calling module, calling module are used for climbing
The communicating number taken is called and obtains response voice；Voice conversion module, speech analysis module turn for that will reply voice
It is changed to speech text；Matching analysis module, matching analysis module are used for the text field and voice text in number feature field
This is matched, and judges that communicating number is correct if successful match, and communicating number exception, output judgement are judged if it fails to match
As a result
The third aspect of the present invention also provides a kind of automatic verifying communicating number equipment, comprising: processor；Memory,
In be stored with the executable instruction of processor；Wherein, processor is configured to execute above-mentioned first via executable instruction is executed
The step of method of the automatic verifying communicating number of aspect.
The fourth aspect of the present invention also provides a kind of computer readable storage medium, and for storing program, program is performed
The step of method of the automatic verifying communicating number of the above-mentioned first aspect of Shi Shixian.
Method, system, equipment and the storage medium of automatic verifying communicating number provided by the present invention pass through crawler technology
Communicating number is crawled, by calling automatically and speech recognition, matches, sentences with number actual content to content is launched
Whether open close signal code is correct, to automatically verify communicating number, improves efficiency, quickly finds the problem, and reduces human cost.
Detailed description of the invention
Upon reading the detailed description of non-limiting embodiments with reference to the following drawings, other feature of the invention,
Objects and advantages will become more apparent upon.
Fig. 1 is the flow chart of the method for the automatic verifying communicating number of the embodiment of the present invention one；
Fig. 2 is the detail flowchart of step S10 in Fig. 1；
Fig. 3 is the flow chart of the method for the automatic verifying communicating number of the embodiment of the present invention two；
Fig. 4 is the module diagram of the system including automatic verifying communicating number of one embodiment of the invention；
Fig. 5 is the structural schematic diagram of the equipment of the automatic verifying communicating number of one embodiment of the invention；And
Fig. 6 is the structural schematic diagram of the computer readable storage medium of one embodiment of the invention.
Specific embodiment
Example embodiment is described more fully with reference to the drawings.However, example embodiment can be with a variety of shapes
Formula is implemented, and is not understood as limited to embodiment set forth herein.On the contrary, thesing embodiments are provided so that the present invention will
Fully and completely, and by the design of example embodiment comprehensively it is communicated to those skilled in the art.It is identical attached in figure
Icon note indicates same or similar structure, thus will omit repetition thereof.
Launch and examine for customer service number, the prior art usually using manually being verified, however as dispensing website with
And number increases, the prior art has a low efficiency, discovery not in time, the problems such as waste of manpower resource.
The present invention crawls communicating number by crawler technology, by calling automatically and speech recognition, in dispensing
Appearance is matched with number actual content, so that realize detected problematic customer service number automatically, and then can be timely
Notify related personnel to launch in perhaps number be updated, improve detection efficiency, can quickly find the problem, reduce manpower at
This.
Fig. 1 is the flow chart of the method for the automatic verifying communicating number of the embodiment of the present invention one.As shown in Figure 1, this hair
The method of bright automatic verifying communicating number, comprising the following steps:
S10, it is scanned in the target website using keyword using crawler technology, crawls the messenger in search result
Code and with the associated multiple number feature fields of communicating number, number feature field includes the text field.
Targeted website is default website, and targeted website can usually choose search engine, such as Baidu
(www.baidu.com).Keyword is the relevant business description word of communicating number for needing to verify, such as takes journey service calls.
Keyword can be by manually presetting.Keyword is obtained from webpage jettison system in this example, and webpage jettison system is used for
The webpages of specific transactions is launched, and webpage jettison system predetermined keyword when webpage is launched marks, when needing to carry out the specific industry
When the communicating number verifying of business, keyword is grabbed from webpage jettison system by keyword tag.It is by Baidu of targeted website
Example, obtains a plurality of search result after scanning for using keyword.
Search result is obtained after scanning in the target website using keyword, and communicating number is extracted from search result
And with the associated multiple number feature fields of communicating number.The mode for extracting communicating number can be used by numerical character
The detection of string, the digit strings that extraction meets preset format are communicating number.The mode for extracting communicating number also can be used
By the label of the detection combination hypertext markup language (HTML) to digit strings, such as read label<dd></dd>it
Between digit strings be communicating number.The mode of communicating number is taken to be also possible to the combination of above two mode.In other realities
Applying can also be in such a way that other extracts communicating number in example.
Number feature field is the feature description to the communicating number of crawl, including the text field.Text in the present embodiment
Field includes the keyword crawled, webpage title and web page contents.In this example, webpage title and web page contents are needed
Make further screening and filtering, first includes irrelevant information, error message or illegal information in filtering number.
In other embodiments, other crawler technology realizations also can be used and crawl communicating number and and communicating number
Associated multiple number feature fields.
Preferably, default plurality of kinds of contents crawls mode, uses different contents respectively according to different search result types
Mode is crawled, to be suitable for crawling for the type of webpage of all search results in targeted website, versatility with higher is improved
Crawl accuracy.
Fig. 2 is the detail flowchart of step S10 in Fig. 1, and step S10 is described in detail below with reference to Fig. 2.As shown in Fig. 2,
Before executing step S11, plurality of kinds of contents is preset according to the type of webpage for being related to communicating number first and crawls mode, in this example,
It includes number frame mode, such as Baidu's safety certification number frame, phone icon mode, such as online webpage visitor that content, which crawls mode,
Clothes, question and answer webpage mode, such as Baidu knows and other modes.Different contents crawls mode by reading different surpass
The label and label semanteme of text mark up language (HTML) obtain communicating number and with the associated multiple numbers of communicating number
Feature field.
It such as step S11, is scanned in the target website using keyword, to obtain search result.Such as step S12, root
According to the type of the label Semantic judgement search result of the hypertext markup language of search result.Such as step S13, according to search result
Type crawl schema extraction communicating number and number feature field using the preset content of correspondence, and by communicating number and
Number feature field is stored in message queue.
It continues to refer to figure 1, S30, the communicating number crawled is called and obtains response voice.
Specifically, reading the communicating number in message queue, exhalation communicating number is communicated using ip voice.Ip voice is logical
Letter method can use existing communication mode, such as connect interchanger, interchanger converting analogue telephone communication by client
System, to breathe out communicating number.Start to record to Content of Communication while exhalation.On-hook prompt tone is detected, is being examined
Stop recording after measuring on-hook prompt tone, recording file is response voice.
S40, response voice is converted into speech text, the text field in number feature field is carried out with speech text
Matching, S50 is executed if successful match, thens follow the steps S60 if it fails to match.Specifically, step S41 is first carried out, lead to
It crosses audible spectrum to analyze and determine whether comprising voice frequency range in response voice, if not including voice frequency range, i.e., in response voice only
Comprising telephone prompts sound, then it fails to match for judgement, directly execution step S60.Judgement includes voice frequency range, thens follow the steps S42,
Response voice is subjected to speech recognition to be converted into text, to obtain speech text.Specific language identification can be used existing
Some speech recognitions.Then step S43 is executed, the feature noun in speech text is extracted, that is, filters preset unrelated letter
Breath, such as " welcome " extract noun as feature noun.By in number feature field the text field and feature noun carry out
Match, in this embodiment feature noun and the text field, that is, three in the keyword crawled, webpage title and web page contents are equal
Matching is then judged as successful match, is otherwise determined as that it fails to match.
S50, judge that communicating number is correct.
S60, judge communicating number exception, export judging result.
According to the matching result of step S40, successful match then judges that communicating number is normal, and it fails to match then judges the communication
Number is abnormal.In the present embodiment, judging result is just only exported outward when judging communicating number exception, that is, judge communicating number
Judging result is not exported when normal, in order to which related personnel is updated perhaps number in launching, redundant information is reduced, improves
Efficiency.In other embodiments, judging result can also be exported in step s 50.
Fig. 3 is the flow chart of the method for the automatic verifying communicating number of another embodiment of the present invention.The present embodiment with it is above-mentioned
Embodiment is roughly the same, difference in this case is that in step s 50, judge that communicating number is correct, in storing step S40
With the communicating number and number feature field after success, i.e., successful match judges that communicating number is correct in step s 40
When, communicating number and number feature field are read from message queue and are stored.Wherein, number feature field includes the time
Stamp.It in this implementation, only saves and verifies correct communicating number, do not save the abnormal communicating number of verifying, to save memory space,
It improves efficiency.Preferably, identical communicating number only saves a record in the present embodiment, i.e., after the same communication number that saves
Number feature field can cover and update the number feature field that is previously saved and improved efficiency to save memory space.
It preferably, further include step S21 and step S22 after step S10.
As shown in figure 3, execute step S21 after executing step S10, the communicating number crawled is searched in storing data,
Judge whether the communicating number currently crawled is once verified correctly, if not finding communicating number, then judgement is currently climbed
The communicating number taken be not verified correctly, then entered step the verifying for the communicating number that S30 is currently crawled.If finding
The communicating number then judges that the communicating number currently crawled was once verified correctly, then enters step S22 and further judge.
Execute step S22, calculate the corresponding timestamp of communicating number in the timestamp crawled and storing data difference whether
More than threshold value, that is, judge the corresponding timestamp of the communicating number currently crawled compared to timestamp when verifying correct before whether
Already exceed preset threshold.Such as it is no more than threshold value, then no longer executes the verifying of the communicating number currently crawled, directly jump execution
Step S50 judges that communicating number is correct, it is noted, however, that at this time due to not by the matching step of S40, no
The communicating number that currently crawls and number feature field are stored, i.e., the corresponding timestamp of communicating number will not be by storing data
It updates.It is more than such as threshold value, thens follow the steps the verifying for the communicating number that S30 is currently crawled.Such setting ensure that number
According to accuracy, the verifying again only skipped within certain time with the communicating number of verifying ensure that, improving operation can
By property.
The present embodiment is by the laissezpasser in certain time threshold value of the communicating number for having verified that, thus guaranteeing
Under the premise of accuracy, the efficiency that communicating number is verified automatically is further increased.
By the description of the above-mentioned method to automatic verifying communicating number of the invention it is found that provided by the present invention automatic
Method, system, equipment and the storage medium of verifying communicating number crawl communicating number by crawler technology, by automatic
Calling and speech recognition match with number actual content to content is launched, whether correct communicating number are judged, thus automatically
Communicating number is verified on ground, is had found the problem of launching customer service number on current all kinds of websites in time, is improved the use of user
Impression, on the other hand, automatic crawler number detection also release originally through artificial detection bring workload, improve work
Efficiency reduces human cost, also ensures enterprise to the quality of user service.
The present invention is according to the type of the label Semantic judgement search result of the hypertext markup language of search result, for not
The search result of same type crawls mode using different contents, to be suitable for the web page class of all search results in targeted website
Type crawls, versatility with higher, and raising crawls accuracy.
Present invention storage has verified that correct communicating number, and judges by searching for storing data and timestamp, one
The repeated authentication for exempting communicating number in the threshold range fixed time further increases communication under the premise of guaranteeing accuracy
The efficiency that number is verified automatically.
The present invention also provides a kind of system of automatic verifying communicating number, which is used for
For the prior art for communicating number detection usually using manually verifying, the application for being unable to satisfy the more numbers of multi-site is asked
Topic, crawls communicating number using by crawler technology, by calling automatically and speech recognition, to dispensing content and number
Actual content is matched, so that realize detected problematic customer service number automatically, and then can notify correlation in time
Personnel are updated perhaps number in launching, and improve detection efficiency, can quickly find the problem, and reduce human cost.
Fig. 4 is the module diagram of the system including automatic verifying communicating number of one embodiment of the invention.Such as Fig. 4 institute
To show, the system 10 of automatic verifying communicating number of the invention includes crawler module 11, calling module 12, voice conversion module 13,
Matching analysis module 14.
Crawler module 11 is scanned for using keyword in the target website using crawler technology, is crawled in search result
Communicating number and with the associated multiple number feature fields of the communicating number, the number feature field includes text word
Section.
Targeted website is default website, and targeted website can usually choose search engine, such as Baidu
(www.baidu.com).Keyword is the relevant business description word of communicating number for needing to verify, such as takes journey service calls.
Keyword can be by manually presetting.Crawler module 11 is connect with external webpage jettison system in this example, keyword from
It is obtained in webpage jettison system, webpage of the webpage jettison system for specific transactions is launched, and webpage jettison system is launched in webpage
When predetermined keyword mark, when need to carry out the specific transactions communicating number verify when, pass through key from webpage jettison system
Word label crawl keyword.By taking targeted website is Baidu as an example, a plurality of search result is obtained after scanning for using keyword.
Calling module 12 is for calling the communicating number crawled and obtaining response voice.
Speech analysis module 13 is used to the response voice being converted to speech text.
Matching analysis module 14 is for matching the text field in number feature field with the speech text, such as
Successful match then judges that communicating number is correct, and communicating number exception is judged if it fails to match, exports judging result.The present embodiment
Middle matching analysis module 14 is connect with external communicating number processing system, and matching analysis module 14 passes through communicating number processing system
Uniting, it is abnormal to notify communicating number to occur to contact staff, so that contact staff handles abnormal communicating number in time.
It is understood that the system 10 of this automatic verifying communicating number further includes that other support automatic verifying communicating number
System 10 run existing capability module.The system 10 for the automatic verifying communicating number that Fig. 4 is shown is only an example, no
The function and use scope for coping with the embodiment of the present invention bring any restrictions.
The system 10 of automatic verifying communicating number in the present embodiment is for realizing above-mentioned automatic verifying communicating number
Method, thus the specific implementation step of the system 10 for verifying communicating number automatically be referred to it is above-mentioned to automatic verifying communication
The description of the method for number, details are not described herein again.
The system of automatic verifying communicating number provided by the present invention crawls communicating number by crawler technology, leads to
Automatic calling and speech recognition are crossed, is matched to content is launched with number actual content, judges whether communicating number is correct, from
And communicating number is automatically verified, it is had found the problem of launching customer service number on current all kinds of websites in time, improves user
Use feeling, on the other hand, the detection of automatic crawler number also releases originally through artificial detection bring workload, improves
Working efficiency reduces human cost, also ensures the enterprise to the quality of user service.
The embodiment of the present invention also provides a kind of automatic verifying communicating number equipment, including processor.Memory, wherein storing
There is the executable instruction of processor.Wherein, processor is configured to above-mentioned test automatically via executing executable instruction and be performed
The step of demonstrate,proving the method for communicating number.
As above, which crawls communicating number by crawler technology, right by calling automatically and speech recognition
Content is launched to be matched with number actual content, so that realize detected problematic customer service number automatically, Jin Erneng
It is enough that related personnel is notified to be updated perhaps number in launching in time, detection efficiency is improved, can quickly be found the problem, is reduced
Human cost.
Person of ordinary skill in the field it is understood that various aspects of the invention can be implemented as system, method or
Program product.Therefore, various aspects of the invention can be embodied in the following forms, it may be assumed that complete hardware embodiment, complete
The embodiment combined in terms of full Software Implementation (including firmware, microcode etc.) or hardware and software, can unite here
Referred to as " circuit ", " module " or " platform ".
Fig. 5 is the structural schematic diagram of the automatic verifying communicating number equipment of one embodiment of the invention.It is retouched referring to Fig. 5
State the automatic verifying communicating number equipment 600 of this embodiment according to the present invention.The automatic verifying communicating number that Fig. 5 is shown
Equipment 600 is only an example, should not function to the embodiment of the present invention and use scope bring any restrictions.
As shown in figure 5, verifying communicating number equipment 600 is showed in the form of universal computing device automatically.Automatic verifying is logical
The component of signal decoding apparatus 600 can include but is not limited to: at least one processing unit 610, at least one storage unit 620,
Connect bus 630, the display unit 640 etc. of different platform component (including storage unit 620 and processing unit 610).
Wherein, storage unit is stored with program code, and program code can be executed with unit 610 processed, so that processing is single
Member 610 executes various exemplary implementations according to the present invention described in this specification above-mentioned electronic prescription circulation processing method part
The step of mode.For example, processing unit 610 can execute step as shown in fig. 1.
Storage unit 620 may include the readable medium of volatile memory cell form, such as Random Access Storage Unit
(RAM) 6201 and/or cache memory unit 6202, it can further include read-only memory unit (ROM) 6203.
Storage unit 620 can also include program/utility with one group of (at least one) program module 6205
6204, such program module 6205 includes but is not limited to: operating system, one or more application program, other program moulds
It may include the realization of network environment in block and program data, each of these examples or certain combination.
Bus 630 can be to indicate one of a few class bus structures or a variety of, including storage unit bus or storage
Cell controller, peripheral bus, graphics acceleration port, processing unit use any bus structures in a variety of bus structures
Local bus.
Automatic verifying communicating number equipment 600 (such as keyboard, can also be directed toward and set with one or more external equipments 700
Standby, bluetooth equipment etc.) communication, it can also enable a user to hand over the automatic verifying communicating number equipment 600 with one or more
Mutual equipment communication, and/or with enable the automatic verifying communicating number equipment 600 and one or more of the other calculating equipment into
Any equipment (such as router, modem etc.) communication of row communication.This communication can pass through input/output (I/
O) interface 650 carries out.Also, automatic verifying communicating number equipment 600 can also be by network adapter 660 and one or more
A network (such as local area network (LAN), wide area network (WAN) and/or public network, such as internet) communication.Network adapter 660
It can be communicated by bus 630 with other modules of automatic verifying communicating number equipment 600.It should be understood that although not showing in figure
Out, other hardware and/or software module can be used in conjunction with automatic verifying communicating number equipment 600, including but not limited to: micro- generation
Code, device driver, redundant processing unit, external disk drive array, RAID system, tape drive and data backup are deposited
Store up platform etc..
The embodiment of the present invention also provides a kind of computer readable storage medium, and for storing program, program is performed reality
The step of method of automatic verifying communicating number in existing above-described embodiment.In some possible embodiments, of the invention
Various aspects are also implemented as a kind of form of program product comprising program code, when program product on the terminal device
When operation, program code is for executing terminal device described in this specification above-mentioned electronic prescription circulation processing method part
The step of various illustrative embodiments according to the present invention.
As it appears from the above, the program of the computer readable storage medium of the embodiment is when being executed, by crawler technology to logical
Signal code is crawled, and by calling automatically and speech recognition, is matched to content is launched with number actual content, thus reality
Problematic customer service number detected automatically now, and then related personnel can be notified to carry out perhaps number in launching in time
It updates, improves detection efficiency, can quickly find the problem, reduce human cost.
Fig. 6 is the structural schematic diagram of the computer readable storage medium of one embodiment of the invention.Refering to what is shown in Fig. 6, description
The program product 800 for realizing the above method of embodiment according to the present invention, can use portable compact disc
Read-only memory (CD-ROM) and including program code, and can be run on terminal device, such as PC.However, this
The program product of invention is without being limited thereto, in this document, readable storage medium storing program for executing can be it is any include or storage program it is tangible
Medium, the program can be commanded execution system, device or device use or in connection.
Program product can be using any combination of one or more readable mediums.Readable medium can be readable signal Jie
Matter or readable storage medium storing program for executing.Readable storage medium storing program for executing for example can be but be not limited to electricity, magnetic, optical, electromagnetic, infrared ray or partly lead
System, device or the device of body, or any above combination.More specific example (the non exhaustive column of readable storage medium storing program for executing
Table) it include: the electrical connection with one or more conducting wires, portable disc, hard disk, random access memory (RAM), read-only storage
Device (ROM), erasable programmable read only memory (EPROM or flash memory), optical fiber, portable compact disc read only memory (CD-
ROM), light storage device, magnetic memory device or above-mentioned any appropriate combination.
Computer readable storage medium may include in a base band or as carrier wave a part propagate data-signal,
In carry readable program code.The data-signal of this propagation can take various forms, including but not limited to electromagnetic signal,
Optical signal or above-mentioned any appropriate combination.Readable storage medium storing program for executing can also be any readable Jie other than readable storage medium storing program for executing
Matter, the readable medium can send, propagate or transmit for by instruction execution system, device or device use or and its
The program of combined use.The program code for including on readable storage medium storing program for executing can transmit with any suitable medium, including but not
It is limited to wireless, wired, optical cable, RF etc. or above-mentioned any appropriate combination.
The program for executing operation of the present invention can be write with any combination of one or more programming languages
Code, programming language include object oriented program language-Java, C++ etc., further include conventional process
Formula programming language-such as " C " language or similar programming language.Program code can be calculated fully in user
It executes in equipment, partly execute on a user device, executing, as an independent software package partially in user calculating equipment
Upper part executes on a remote computing or executes in remote computing device or server completely.It is being related to remotely counting
In the situation for calculating equipment, remote computing device can pass through the network of any kind, including local area network (LAN) or wide area network
(WAN), it is connected to user calculating equipment, or, it may be connected to external computing device (such as utilize ISP
To be connected by internet).
Method, system, equipment and the storage medium of automatic verifying communicating number of the invention are by crawler technology to communication
Number is crawled, and by calling automatically and speech recognition, is matched to content is launched with number actual content, to realize
Problematic customer service number detected automatically, and then related personnel can be notified to carry out more perhaps number in launching in time
Newly, detection efficiency is improved, can quickly be found the problem, human cost is reduced.
The present invention is according to the type of the label Semantic judgement search result of the hypertext markup language of search result, for not
The search result of same type crawls mode using different contents, to be suitable for the web page class of all search results in targeted website
Type crawls, versatility with higher, and raising crawls accuracy.
Present invention storage has verified that correct communicating number, and judges by searching for storing data and timestamp, one
The repeated authentication for exempting communicating number in the threshold range fixed time further increases communication under the premise of guaranteeing accuracy
The efficiency that number is verified automatically.
The above content is a further detailed description of the present invention in conjunction with specific preferred embodiments, and it cannot be said that
Specific implementation of the invention is only limited to these instructions.For those of ordinary skill in the art to which the present invention belongs, exist
Under the premise of not departing from present inventive concept, a number of simple deductions or replacements can also be made, all shall be regarded as belonging to of the invention
Protection scope.
Claims (10)
1. a kind of method of automatic verifying communicating number, which comprises the following steps:
S10, scanned in the target website using keyword using crawler technology, crawl the communicating number in search result with
And with the associated multiple number feature fields of the communicating number, the number feature field includes the text field；
S30, the communicating number crawled is called and obtains response voice；
S40, the response voice is converted into speech text, by the text field and the speech text in number feature field
It is matched, S50 is executed if successful match, then follow the steps S60 if it fails to match；
S50, judge that communicating number is correct；
S60, judge communicating number exception, export judging result.
2. the method for verifying communicating number as described in claim 1 automatic, which is characterized in that the step S10 includes:
S11, it is scanned in the target website using keyword；
S12, the type according to the label Semantic judgement search result of the hypertext markup language of search result；
S13, it is crawled in schema extraction described search result according to the type of described search result using the preset content of correspondence
Communicating number and number feature field.
3. the method for automatic verifying communicating number as claimed in claim 2, which is characterized in that the step S11 includes: from net
The keyword is obtained in page jettison system.
4. the method for automatic verifying communicating number as described in claim 1, which is characterized in that
The step S50 includes judging that communicating number is correct, the communicating number in storing step S40 after successful match and
Number feature field.
5. the method for verifying communicating number as claimed in claim 4 automatic, which is characterized in that the number feature field includes
Timestamp further comprises the steps of: after step S10
S21, the communicating number crawled is searched in storing data, then follow the steps if not finding the communicating number
S30, if finding the communicating number thens follow the steps S22；
Whether the difference of the corresponding timestamp of communicating number is more than threshold value in S22, the timestamp that crawls of calculating and storing data, if not
It is such as more than to then follow the steps S30 more than S50 is thened follow the steps.
6. the method for automatic verifying communicating number as described in claim 1, which is characterized in that the step S30 includes: to read
The communicating number crawled breathes out the communicating number using ip voice communication and starts to record, stops after detecting on-hook prompt tone
Only record.
7. the method for automatic verifying communicating number as described in claim 1, which is characterized in that step S40 includes: S41, passes through
Whether it includes voice frequency range that audible spectrum analyzes and determines in response voice, such as comprising thening follow the steps S42, not comprising then executing step
Rapid S60；S42, the response voice is carried out to text conversion acquisition speech text；Feature in S43, the extraction speech text
Noun matches the text field in number feature field with the feature noun.
8. a kind of system of automatic verifying communicating number, characterized by comprising:
Crawler module, the crawler module are scanned for using keyword in the target website using crawler technology, crawl search
As a result communicating number in and with the associated multiple number feature fields of the communicating number, the number feature field includes
The text field；
Calling module, the calling module is for calling the communicating number crawled and obtaining response voice；
Voice conversion module, the speech analysis module are used to the response voice being converted to speech text；
Matching analysis module, the matching analysis module are used for the text field and the speech text in number feature field
It is matched, judges that communicating number is correct if successful match, communicating number exception, output judgement knot are judged if it fails to match
Fruit.
9. a kind of equipment of automatic verifying communicating number characterized by comprising
Processor；
Memory, wherein being stored with the executable instruction of the processor；
Wherein, the processor is configured to come any one of perform claim requirement 1 to 7 institute via the execution executable instruction
The step of stating the method for automatic verifying communicating number.
10. a kind of computer readable storage medium, for storing program, which is characterized in that described program is performed realization power
Benefit require any one of 1 to 7 described in the step of verifying the method for communicating number automatically.
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| CN112615965A (en) * | 2020-12-01 | 2021-04-06 | 北京皮尔布莱尼软件有限公司 | Communication number verification method and system and computing device |
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