CN108876640A - A kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence - Google Patents

A kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence Download PDF

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Publication number
CN108876640A
CN108876640A CN201810740266.8A CN201810740266A CN108876640A CN 108876640 A CN108876640 A CN 108876640A CN 201810740266 A CN201810740266 A CN 201810740266A CN 108876640 A CN108876640 A CN 108876640A
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unit
image
estimation
user
information
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CN201810740266.8A
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冯韩
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BEIJING JINGYOU CENTURY SOFTWARE TECHNOLOGY Co Ltd
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BEIJING JINGYOU CENTURY SOFTWARE TECHNOLOGY Co Ltd
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Priority to CN201810740266.8A priority Critical patent/CN108876640A/en
Publication of CN108876640A publication Critical patent/CN108876640A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V20/00Scenes; Scene-specific elements
    • G06V20/50Context or environment of the image
    • G06V20/56Context or environment of the image exterior to a vehicle by using sensors mounted on the vehicle
    • G06V20/58Recognition of moving objects or obstacles, e.g. vehicles or pedestrians; Recognition of traffic objects, e.g. traffic signs, traffic lights or roads
    • G06V20/584Recognition of moving objects or obstacles, e.g. vehicles or pedestrians; Recognition of traffic objects, e.g. traffic signs, traffic lights or roads of vehicle lights or traffic lights

Abstract

The invention discloses the loss assessment systems that a kind of image recognition based on artificial intelligence and maintenance program are estimated, mainly include information examination module, image capture module, maintenance estimation block and cloud platform center;The information examination module includes that time and place verification unit and user and vehicle check unit;Described image acquisition module includes voice recognition unit, collection analysis unit, acquisition suggestion unit, image collection unit, image processing unit and image analyzing unit;The maintenance estimation block includes intelligent estimation unit, artificial evaluation unit and accessory query unit;The cloud platform center includes accessory database, image information data library, intelligent estimation database, cloud computing center, cloud notice center.In short, present system setting loss result is accurate, and it is easy to operate, user's setting loss can be improved from resolution ability.

Description

A kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence
Technical field
The present invention relates to car damage identification technical fields, are specifically related to a kind of image recognition and maintenance based on artificial intelligence The loss assessment system of schematic design estimate.
Background technique
Currently, the Image Acquisition of car damage identification is usually to carry out acquisition of taking pictures by operating personnel scene, then according to scene The photo of shooting carries out car damage identification processing.
Setting loss for vehicle, Image Acquisition can specifically reflect the position of damaged vehicle, the component of damage and damage Condition of the injury condition etc., and for the acquisition of image generally require profession setting loss take pictures personnel carry out Image Acquisition, if car owner is not having The acquisition of car damage identification image is carried out in the case where having any guidance, these image informations are often not meet wanting for setting loss processing It asks.
Simultaneously because the particularity of car damage identification, if often will appear some uses without operations such as information examinations The case where person's malice carries out setting loss, virtually will increase the burden of system, and loss assessment system is made to generate congestion, handle the feelings such as slow Condition influences the setting loss demand of normal users, and in setting loss, user is often blank for the estimation of maintenance price, is not had There is the guidance of profession, often therefore generate bigger dispute etc., but traditional passes through artificial setting loss and maintenance price estimation The problems such as often efficiency is lower, and workload is huge is estimated therefore, it is necessary to a kind of image recognition of artificial intelligence and maintenance program Loss assessment system solves these problems.
Summary of the invention
In order to solve the above technical problems, the present invention provides a kind of image recognitions based on artificial intelligence and maintenance program to estimate The loss assessment system of calculation.
The technical scheme is that:A kind of setting loss system of image recognition and maintenance program estimation based on artificial intelligence System, the loss assessment system mainly include information examination module, image capture module, maintenance estimation block and cloud platform center;
The information examination module includes that time and place verification unit and user and vehicle check unit;The time with The location information that generates checks user access time place and setting loss when place verification unit is for according to mobile terminal accessing Whether debatable time place coincide;The user and vehicle verification unit be used for access user and register vehicle user information into Row verification;
Described image acquisition module includes voice recognition unit, collection analysis unit, acquisition suggestion unit, image collection list Member, image processing unit and image analyzing unit;The voice recognition unit for identification adopt by user speech information and being sent to Set analysis unit is analyzed, and the collection analysis unit is used to describe the analysis and suggestion being acquired according to user, described to adopt Collection suggests that unit is used to be prompted and be guided user to carry out by mobile terminal the analysis and suggestion that collection analysis unit is analyzed The acquisition of setting loss demand image;Described image collector unit is collected and classifies for that will acquire image, described image processing Unit is handled for will acquire image, and described image analytical unit is used for according to image processing unit treated acquisition figure As carrying out impaired deciding grade and level;
The maintenance estimation block includes intelligent estimation unit, artificial evaluation unit and accessory query unit;The intelligence Evaluation unit is used for according to user's vehicle, setting loss situation and carries out carrying out intelligence to maintenance price in conjunction with intelligent estimation database information It can estimation;The artificial evaluation unit is used to be linked to maintenance provider and repairs the estimation of price by specialized maintenance personnel; The accessory query unit is used to provide the inquiry of vehicle accessory dynamic price information for user;
The cloud platform center include accessory database, image information data library, intelligent estimation database, in cloud computing The heart, cloud notify center;The accessory database is used to carry out real-time update to vehicle accessory information;Described image information database For storing information after image analyzing unit is handled and being stored under different impaired classifications;The intelligent estimation database is for depositing The maintenance price of storage various types vehicle part maintenance simultaneously carries out real-time update;The cloud computing center is used for image information number Car damage identification image, which is selected, according to acquisition image in library and vehicle is provided and is damaged description is sent to maintenance estimation block;The cloud is logical Know that the maintenance estimation block received is repaired estimation information by center and image processing unit setting loss deciding grade and level is transmitted to the shifting of user Dynamic terminal.
Further, the user images license plate by mobile terminal with vehicle verification unit and needs user bright License plate is read to carry out the verification of information of vehicles.The matching that vehicle and user information are carried out in such a way that voice+video combines is true It is fixed, the operations such as setting loss deception are avoided, system is reduced and carries out useless setting loss processing, improve the treatment effeciency of system.
Further, described image processing unit includes timestamp intelligently supplement, pixel correction and tone correcting.Pass through Acquisition image is further processed in image processing unit, improves the identification etc. of subsequent cell processing, improves setting loss grade Other accuracy for assert accuracy and maintenance estimation.
Further, the mobile terminal refers specifically to mobile phone and tablet computer with camera function.
Further, the intelligent estimation unit priority is higher than artificial evaluation unit, is carried out by intelligent estimation unit Artificial evaluation unit may be selected in the case that user is unsatisfied with intelligent estimation unit and carry out artificial estimation on line for preferential estimation. Since intelligent estimation needs continuous study increasingly precisely sometimes can also could generate the inaccurate situation of estimation, cause At this moment the query etc. of user can be corrected and be supplemented by manually estimating, while intelligent estimation unit being made to estimate day strengthening the essence The purpose of standard improves the accuracy of maintenance estimation, and intelligent estimation unit priority is higher than artificial evaluation unit is in order to as far as possible Reduce artificial estimated work.
Further, the intelligent estimation database is used to carry out the data letter that record storage user repairs estimation Breath, and intelligent estimation database is carried out by the long-time service of users to supplement perfect study.Can lead to makes intelligent estimation list Metaevaluation is increasingly accurate, improves the accuracy of intelligent maintaining estimation,
Further, the loss assessment system is realized and is accessed by wechat small routine.The popularity rate of wechat is quite wide It is general, the operation and installation that user uses can simplify by the realization that wechat small routine carries out loss assessment system.
Further, the mobile terminal, information examination module, image capture module, maintenance estimation block and cloud platform Information transmission protocol is using mixing ARQ between center.Carried out data transmission by mixing ARQ agreement, can be passed to avoid in data Occurs situations such as breakpoint sends failure, the efficiency between improve data transfer in defeated.
Further, the cloud platform center is equipped with dynamic communication center, and the dynamic communication center is between user It asks for help and online exchange online.User by dynamic communication center can inquire etc. and ask for help, while can also To carry out the exchange of the information such as traffic information, promote the communication between vehicle family, improves from resolution ability.
A kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence, damage identification method includes following Step:
S1:User carries out setting loss access verifying by mobile terminal, and it is single by time and place verification that information checks module Member and user and vehicle verification unit carry out setting loss authenticity to user and carry out verifying judgement;
S2:After information is checked, user carries out voice by mobile terminal and describes damaged vehicle situation, is known by voice Other unit carries out identification conversion, is acquired analysis by collection analysis unit, then suggest that unit executes acquisition point by acquisition Analysis carries out the acquisition of more accurate setting loss image by mobile terminal prompt user;
S3:After the completion of Image Acquisition, image procossing is carried out to acquisition image by image processing unit, then receive by image Collect unit according to damaged part, damage situations carry out categorised collection, the image information data of image analyzing unit combination later library into The impaired deciding grade and level of row;
S4:Cloud platform center receives impaired deciding grade and level information and acquisition image, by cloud computing center by image information number Car damage identification image, which is selected, according to acquisition image in library and vehicle is provided and is damaged deciding grade and level is sent to maintenance estimation block;
S5:The information for repairing estimation block combination car damage identification image, vehicle and impaired deciding grade and level, accessory database, passes through Intelligent estimation unit repairs estimation;
S6:Notify maintenance estimation information and image processing unit setting loss are defined the level in center to be transmitted to the movement of user by cloud Terminal;
S7:User can inquire parts price according to accessory query unit, if dissatisfied to calculation price, user It can apply manually estimating, manually be estimated by artificial evaluation unit.
The beneficial effects of the invention are as follows:
(1) present invention suggests that unit carries out image to user and adopts by voice recognition unit, collection analysis unit and acquisition The guidance of collection helps user to carry out the acquisition of sharp picture, improves user and acquires the professional of setting loss image, it is accurate to improve setting loss Degree.
(2) present invention is further processed acquisition image by image processing unit, improves subsequent cell processing Identification etc., the accuracy that the identifications accuracy and maintenance for improving setting loss rank are estimated.
(3) present invention checks module by information and carries out setting loss Information Proofreading, avoids the feelings such as setting loss deception or malicious operation Condition, reduction system carry out the burden of useless setting loss processing, improve the treatment effeciency of system.
(4) present invention passes through the combination of intelligent estimation unit and artificial evaluation unit, and user can also pass through accessory cargo tracer Member carries out parts price inquiry, improves the reasonability of maintenance estimation and the acceptability of user.
(5) information transmission protocol is carried out data transmission using mixing ARQ by mixing ARQ agreement between module of the present invention, Situations such as failing can be sent to avoid occurring breakpoint in the data transmission, the efficiency between improve data transfer.
(6) exchange between user may be implemented by dynamic communication center in the present invention, and user can be by dynamic communication The heart inquire etc. and is asked for help, while can also carry out the exchange of the information such as traffic information, promotes the ditch between vehicle family It is logical, it improves from resolution ability.
Detailed description of the invention
Fig. 1 is present system structure chart.
Specific embodiment
As shown in Figure 1, a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence, loss assessment system It mainly include information examination module, image capture module, maintenance estimation block and cloud platform center;Loss assessment system is small by wechat Program is realized and is accessed.The popularity rate of wechat is quite extensive, can be with by the realization that wechat small routine carries out loss assessment system Simplify the operation and installation that user uses.Mobile terminal, information examination module, image capture module, maintenance estimation block and cloud Information transmission protocol is using mixing ARQ between Platform center.Carried out data transmission by mixing ARQ agreement, it can be to avoid in number Situations such as failing is sent according to occurring breakpoint in transmission, the efficiency between improve data transfer.
Information examination module includes that time and place verification unit and user and vehicle check unit;Time and place are checked The location information that generates checks user access time place and setting loss debatable time when unit is for according to mobile terminal accessing Whether place coincide;User is used to check access user and vehicle registration user information with vehicle verification unit;User License plate is imaged by mobile terminal with vehicle verification unit and user is needed to read aloud license plate to carry out the core of information of vehicles It is right.The matching that vehicle and user information are carried out in such a way that voice+video combines determines, avoids the operations such as setting loss deception, subtracts Few system carries out useless setting loss processing, improves the treatment effeciency of system.
Image capture module include voice recognition unit, collection analysis unit, acquisition suggest unit, image collection unit, Image processing unit and image analyzing unit;Voice recognition unit user speech information and is sent to collection analysis list for identification Member is analyzed, and collection analysis unit is used to describe the analysis and suggestion being acquired according to user, and acquisition suggestion unit is used for will The analysis and suggestion of collection analysis unit analysis is prompted and is guided user to carry out adopting for setting loss demand image by mobile terminal Collection;Image collection unit is collected and classifies for that will acquire image, and image processing unit will be for that will acquire at image Reason, image analyzing unit be used for according to image processing unit treated acquisition image carry out impaired deciding grade and level;Image procossing list Member includes timestamp intelligently supplement, pixel correction and tone correcting.Acquisition image is carried out into one by image processing unit The processing of step improves the identification etc. of subsequent cell processing, improves the identification accuracy of setting loss rank and repairs the accurate of estimation Property.
Repairing estimation block includes intelligent estimation unit, artificial evaluation unit and accessory query unit;Intelligent estimation unit For carrying out according to user's vehicle, setting loss situation and in conjunction with intelligent estimation database information to maintenance price progress intelligent estimation; The estimation that artificial evaluation unit is used to be linked to maintenance provider and repair price by specialized maintenance personnel;Accessory query unit For providing the inquiry of vehicle accessory dynamic price information for user;Intelligent estimation unit priority is higher than artificial evaluation unit, It is preferentially estimated by intelligent estimation unit, artificial pro form bill may be selected in the case that user is unsatisfied with intelligent estimation unit Member carries out artificial estimation on line.Since intelligent estimation needs continuous study increasingly precisely sometimes can could also generate The inaccurate situation of estimation, causes the query etc. of user, at this moment can be corrected and be supplemented by manually estimating, while make intelligence Evaluation unit estimation is increasingly accurate, improves the accuracy of maintenance estimation, and intelligent estimation unit priority is higher than artificial evaluation unit Purpose is to reduce artificial estimated work as far as possible.
Cloud platform center includes accessory database, image information data library, intelligent estimation database, cloud computing center, cloud Notice center;Accessory database is used to carry out real-time update to vehicle accessory information;Image information data library is for storing image It information and is stored under different impaired classifications after analytical unit processing;Intelligent estimation database is for storing various types vehicle portion The maintenance price of part maintenance simultaneously carries out real-time update;Cloud computing center, which is used to that image will to be acquired in image information data library, selects vehicle Setting loss image simultaneously provides vehicle and impaired description is sent to maintenance estimation block;Cloud notifies center to estimate the maintenance received Module maintenance estimation information and image processing unit setting loss deciding grade and level are transmitted to the mobile terminal of user.Mobile terminal refers specifically to band and takes the photograph As the mobile phone and tablet computer of function.Intelligent estimation database is also used to carry out the data that record storage user repairs estimation Information, and intelligent estimation database is carried out by the long-time service of users to supplement perfect study.Can lead to makes intelligent estimation Unit estimation is increasingly accurate, improves the accuracy of intelligent maintaining estimation.Cloud platform center is equipped with dynamic communication center, dynamic communication Center is used between user ask for help online and online exchange.User by dynamic communication center can inquire etc. and seek Help is asked, while the exchange of the information such as traffic information can also be carried out, promotes the communication between vehicle family, is improved from resolution ability.
A kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence, damage identification method includes following Step:
S1:User carries out setting loss access verifying by mobile terminal, and it is single by time and place verification that information checks module Member and user and vehicle verification unit carry out setting loss authenticity to user and carry out verifying judgement;
S2:After information is checked, user carries out voice by mobile terminal and describes damaged vehicle situation, is known by voice Other unit carries out identification conversion, is acquired analysis by collection analysis unit, then suggest that unit executes acquisition point by acquisition Analysis carries out the acquisition of more accurate setting loss image by mobile terminal prompt user;
S3:After the completion of Image Acquisition, image procossing is carried out to acquisition image by image processing unit, then receive by image Collect unit according to damaged part, damage situations carry out categorised collection, the image information data of image analyzing unit combination later library into The impaired deciding grade and level of row;
S4:Cloud platform center receives impaired deciding grade and level information and acquisition image, by cloud computing center by image information number Car damage identification image, which is selected, according to acquisition image in library and vehicle is provided and is damaged deciding grade and level is sent to maintenance estimation block;
S5:The information for repairing estimation block combination car damage identification image, vehicle and impaired deciding grade and level, accessory database, passes through Intelligent estimation unit repairs estimation;
S6:Notify maintenance estimation information and image processing unit setting loss are defined the level in center to be transmitted to the movement of user by cloud Terminal;
S7:User can inquire parts price according to accessory query unit, if dissatisfied to calculation price, user It can apply manually estimating, manually be estimated by artificial evaluation unit.
Finally it should be noted that:The above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations;Although Present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that:It still may be used To modify to technical solution documented by previous embodiment or equivalent replacement of some of the technical features;And These are modified or replaceed, the spirit and model of technical solution of the embodiment of the present invention that it does not separate the essence of the corresponding technical solution It encloses.

Claims (10)

1. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence, which is characterized in that the setting loss System mainly includes information examination module, image capture module, maintenance estimation block, cloud platform center;
The information examination module includes that time and place verification unit and user and vehicle check unit;The time and place The location information generated when verification unit is for according to mobile terminal accessing is impaired to check user access time place and setting loss Whether time and location coincide;The user and vehicle verification unit are used to carry out core to access user and vehicle registration user information It is right;
Described image acquisition module include voice recognition unit, collection analysis unit, acquisition suggest unit, image collection unit, Image processing unit and image analyzing unit;The voice recognition unit for identification user speech information and be sent to acquisition point Analysis unit is analyzed, and the collection analysis unit is used to describe the analysis and suggestion being acquired according to user, and the acquisition is built View unit is used to be prompted and be guided user to carry out setting loss by mobile terminal the analysis and suggestion that collection analysis unit is analyzed The acquisition of demand image;Described image collector unit is collected and classifies for that will acquire image, described image processing unit Handled for image will to be acquired, described image analytical unit be used for according to image processing unit treated acquisition image into The impaired deciding grade and level of row;
The maintenance estimation block includes intelligent estimation unit, artificial evaluation unit and accessory query unit;The intelligent estimation Unit is used to estimate maintenance price progress intelligence according to user's vehicle, setting loss situation and in conjunction with intelligent estimation database information It calculates;The artificial evaluation unit is used to be linked to maintenance provider and repairs the estimation of price by specialized maintenance personnel;It is described Accessory query unit is used to provide the inquiry of vehicle accessory dynamic price information for user;
The cloud platform center includes accessory database, image information data library, intelligent estimation database, cloud computing center, cloud Notice center;The accessory database is used to carry out real-time update to vehicle accessory information;Described image information database is used for It stores information after image analyzing unit is handled and is stored under different impaired classifications;The intelligent estimation database is each for storing The maintenance price of type of vehicle parts for maintenance simultaneously carries out real-time update;The cloud computing center is used for image information data library Interior acquisition image, which selects car damage identification image and provides vehicle and be damaged description, is sent to maintenance estimation block;In the cloud notice The maintenance estimation block received is repaired estimation information to the heart and image processing unit setting loss deciding grade and level is transmitted to the mobile end of user End.
2. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence according to claim 1, It is characterized in that, the user and vehicle verification unit image license plate by mobile terminal and user are needed to read aloud license plate To carry out the verification of information of vehicles.
3. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence according to claim 1, It is characterized in that, described image processing unit includes timestamp intelligently supplement, pixel correction and tone correcting.
4. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence according to claim 1, It is characterized in that, the mobile terminal refers specifically to mobile phone and tablet computer with camera function.
5. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence according to claim 1, It is characterized in that, the intelligent estimation unit priority is higher than artificial evaluation unit, preferentially estimated by intelligent estimation unit It calculates, artificial evaluation unit may be selected in the case that user is unsatisfied with intelligent estimation unit and carry out artificial estimation on line.
6. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence according to claim 1, It is characterized in that, the intelligent estimation database repairs the data information of estimation for carrying out record storage user, and lead to The long-time service for crossing users carries out intelligent estimation database to supplement perfect study.
7. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence according to claim 1, It is characterized in that, the loss assessment system is realized and is accessed by wechat small routine.
8. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence according to claim 1, It is characterized in that, the mobile terminal, information examination module, image capture module, maintenance estimation block and cloud platform center it Between information transmission protocol using mixing ARQ.
9. a kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence according to claim 1, It is characterized in that, the mobile terminal includes mobile phone and tablet computer, the mobile phone and tablet computer need to have camera.
10. a kind of image recognition and maintenance program estimation based on artificial intelligence described in -9 any one according to claim 1 Loss assessment system, which is characterized in that damage identification method includes the following steps:
S1:User carries out setting loss access verifying by mobile terminal, information check module by time and place check unit and User and vehicle verification unit carry out setting loss authenticity to user and carry out verifying judgement;
S2:After information is checked, user carries out voice by mobile terminal and describes damaged vehicle situation, passes through speech recognition list Member carries out identification conversion, is acquired analysis by collection analysis unit, then suggest that unit executes collection analysis by acquisition, leads to Cross the acquisition that mobile terminal prompt user carries out more accurate setting loss image;
S3:After the completion of Image Acquisition, image procossing is carried out to acquisition image by image processing unit, then pass through image collection list Member according to damaged part, damage situations carry out categorised collection, the image information data of image analyzing unit combination later library carry out by The deciding grade and level of damage;
S4:Cloud platform center receives impaired deciding grade and level information and acquisition image, by cloud computing center by image information data library Interior acquisition image, which selects car damage identification image and provides vehicle and be damaged deciding grade and level, is sent to maintenance estimation block;
S5:The information for repairing estimation block combination car damage identification image, vehicle and impaired deciding grade and level, accessory database, passes through intelligence Evaluation unit repairs estimation;
S6:Notify maintenance estimation information and image processing unit setting loss are defined the level in center to be transmitted to the mobile end of user by cloud End;
S7:User can inquire parts price according to accessory query unit, if dissatisfied to calculation price, user Ke Shen Artificial estimation is manually estimated by artificial evaluation unit.
CN201810740266.8A 2018-07-07 2018-07-07 A kind of loss assessment system of image recognition and maintenance program estimation based on artificial intelligence Pending CN108876640A (en)

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