CN108876400A - A kind of business activity management information processing system of the platform based on customer account management - Google Patents
A kind of business activity management information processing system of the platform based on customer account management Download PDFInfo
- Publication number
- CN108876400A CN108876400A CN201810520237.0A CN201810520237A CN108876400A CN 108876400 A CN108876400 A CN 108876400A CN 201810520237 A CN201810520237 A CN 201810520237A CN 108876400 A CN108876400 A CN 108876400A
- Authority
- CN
- China
- Prior art keywords
- unit
- conducting wire
- electrically
- information processing
- client
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
Landscapes
- Business, Economics & Management (AREA)
- Finance (AREA)
- Accounting & Taxation (AREA)
- Strategic Management (AREA)
- Economics (AREA)
- Marketing (AREA)
- Development Economics (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses a kind of business activities to manage information processing system of the platform based on customer account management, it is logged in including client, original user units and order number enquiry module, the client logs in electrically to input by conducting wire and new subscriber unit and connect, by conducting wire and secondary login unit, electrically input connects the registering unit, the original user units log in electrically output by conducting wire and client and connect, by conducting wire and original user units, electrically output connects the order number enquiry module, it is described it is several mould signal conversion unit by conducting wire and processing unit, electrically input is connected.The business activity manages information processing system of the platform based on customer account management, compared with existing general information processing system, the operation of client is refined more while increasing more multipaths, reduce the autonomous operation time of client, improve the working efficiency of information processing, it is more comprehensive for the processing of information, effectively meet the use demand of people.
Description
Technical field
The present invention relates to customer information processing technology field, specially a kind of business activity management platform is based on customer account management
Information processing system.
Background technique
Business activity management platform system is the management system of a shop dynamic analysis, has order, commodity, Hui Yuanguan
The functions such as reason.Simple consistency operation process, comprehensive leader's back-stage management, humanized management process are easily and efficiently grasped
Make mode, intelligence, comprehensive customer resources are planned as a whole, clear, clear statistical analysis.
Existing information processing system entire operation process is too simple, and the service performance in use process is not complete enough
Face, it is incomplete in terms of the processing to information, it operates not clear quick enough, can not meet well for the customer
The use demand of people carries out technological innovation for above situation on the basis of existing information processing system.
Summary of the invention
The purpose of the present invention is to provide a kind of business activities to manage information processing system of the platform based on customer account management, with
It solves to propose that general information processing system entire operation process is too simple in above-mentioned background technique, make in use process
It is not comprehensive enough with performance, it is incomplete in terms of the processing to information, it operates for the customer not clear quick enough, nothing
Method meets the use demand problem of people well.
To achieve the above object, the present invention provides the following technical solutions：A kind of business activity management platform is based on client's pipe
The information processing system of reason, including client logs in, original user units and order number enquiry module, the client are logged in by leading
Electrically input connects for line and new subscriber unit, and by conducting wire and registering unit, electrically input connects new subscriber unit, the note
By conducting wire and secondary login unit, electrically input connects volume unit, and the original user units log in electricity by conducting wire and client
Property output connection, and client logs in and logs in electrically input by conducting wire and member user and connect, and the order number enquiry module is logical
Crossing conducting wire and original user units, electrically output connects, and order number enquiry module is electrically defeated by conducting wire and logic judgment module
Enter connection, electrically input connects the logic judgment module by conducting wire and microprocessing unit, and logic judgment module is by leading
Line and number mould signal conversion unit electrically input connects, it is described it is several mould signal conversion unit it is electrical by conducting wire and processing unit
Input connection, and by conducting wire and signal transmitting unit, electrically input connects processing unit.
Preferably, electrically in parallel by conducting wire between the new subscriber unit, original user units and member user's login
Connection, and original user units and member user log in and are electrically connected in series by conducting wire and order number enquiry module.
Preferably, the order number enquiry module includes phone number input unit, order number input unit and client's message
Module, and be electrically connected in parallel between phone number input unit, order number input unit and client's message module by conducting wire, and
And phone number input unit and order number input unit pass through between conducting wire and logic judgment module and are electrically connected in series.
Preferably, the logic judgment module is electrically connected in series by conducting wire and microprocessing unit, and microprocessing unit
It is electrically connected in series by conducting wire and order number enquiry module.
Preferably, the processing unit includes information receiving unit, information process unit and information integral unit, and information
Receiving unit is electrically connected in series by conducting wire and information process unit, and information process unit is integrated by conducting wire and information
It is to be electrically connected in series between unit.
Preferably, the signal transmitting unit includes network signal interface and local serial interface, and network signal interface
It is electrically connected in parallel between local serial interface by conducting wire.
Compared with prior art, the beneficial effects of the invention are as follows：The business activity manages letter of the platform based on customer account management
Processing system is ceased, compared to common customer information processing system, also makes the operation of client more while increasing more multipaths
Refinement, reduces the autonomous operation time of client, improves the working efficiency of information processing, more comprehensive for the processing of information,
Effectively meet the use demand of people；The setting logged in by new subscriber unit, original user units and member user, can
Suitable operating unit can be selected to carry out register according to itself when user logs in, the system login behaviour of client is improved
Make efficiency；The system has a variety of modes of operation when carrying out order inquiries operation, has more comprehensive query capability, and
Tone information operation can be carried out in client's message module by going wrong in inquiry operation；It can be to visitor by logic judgment module
The information processing at family carries out the judgement operation of logicality, and the operating process of next step is carried out according to the result of judgement；Processing unit
Can search operation result to user carry out data record and processing, signal are received by information receiving unit first, then
Information process unit handles signal, is handled information using the modern information processing technology, operation, information integration
Unit saves information；Signal transmitting unit is sent a signal to by signal converting technology, utilizes information transmitting unit
Data are carried out transmission operation by internal network signal interface or local serial interface.
Detailed description of the invention
Fig. 1 is main view flow diagram of the present invention；
Fig. 2 is order number enquiry module flow diagram of the present invention；
Fig. 3 is processing unit flowage structure schematic diagram of the present invention.
In figure：1, client logs in, 2, new subscriber unit, 3, registering unit, 4, secondary login unit, 5, original user list
Member, 6, member user's login, 7, order number enquiry module, 8, phone number input unit, 9, order number input unit, 10, client
Leave a message module, 11, logic judgment module, 12, microprocessing unit, 13, number mould signal conversion unit, 14, processing unit, 15, letter
Breath receiving unit, 16, information process unit, 17, information integral unit, 18, signal transmitting unit, 19, network signal interface,
20, local serial interface.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
Fig. 1-3 is please referred to, the present invention provides a kind of technical solution：A kind of business activity management platform is based on customer account management
Information processing system, including client log in 1, original user units 5 and order number enquiry module 7, client log in 1 by conducting wire with
The new electrically input connection of subscriber unit 2, and by conducting wire and registering unit 3, electrically input connects new subscriber unit 2, registering unit
3 log in 1 electrically output by conducting wire and client by conducting wire and the electrically input connection of secondary login unit 4, original user units 5
Connection, and client logs in 1 and passes through conducting wire and the electrically input connection of member user's login 6, new subscriber unit 2, original user units 5
And member user logs in and is electrically connected in parallel between 6 by conducting wire, and original user units 5 and member user log in 6 and pass through
Conducting wire is electrically connected in series with order number enquiry module 7, is logged in by new subscriber unit 2, original user units 5 and member user
6 setting can select suitable operating unit to carry out register, improve client's when user logs according to itself
System login operating efficiency, by conducting wire and original user units 5, electrically output connects order number enquiry module 7, and order number
By conducting wire and logic judgment module 11, electrically input connects enquiry module 7, and order number enquiry module 7 includes that phone number input is single
Member 8, order number input unit 9 and client's message module 10, and phone number input unit 8, order number input unit 9 and client stay
It is electrically connected in parallel between speech module 10 by conducting wire, and phone number input unit 8 and order number input unit 9 are by leading
It is electrically connected in series between line and logic judgment module 11, which has a variety of operation sides when carrying out order inquiries operation
Formula has more comprehensive query capability, and goes wrong in inquiry operation and can carry out voice in client's message module 10
Message operation, by conducting wire and microprocessing unit 12, electrically input connects logic judgment module 11, and logic judgment module 11 is logical
Cross conducting wire and number mould signal conversion unit 13 electrically input connects, logic judgment module 11 passes through conducting wire and microprocessing unit 12
It is electrically connected in series, and microprocessing unit 12 is electrically connected in series by conducting wire with order number enquiry module 7, and logic judgment is passed through
The judgement that module 11 can carry out logicality to the information processing of client operates, and the operation of next step is carried out according to the result of judgement
Process, number mould signal conversion unit 13 by conducting wire and processing unit 14, electrically input is connected, and processing unit 14 passes through conducting wire
Electrically input connects with signal transmitting unit 18, and processing unit 14 includes information receiving unit 15, information process unit 16 and letter
Integral unit 17 is ceased, and information receiving unit 15 is electrically connected in series by conducting wire with information process unit 16, and at information
Reason unit 16 passes through to be electrically connected in series between conducting wire and information integral unit 17, and processing unit 14 can look into user
Operating result progress data record and processing, signal is looked for be received first by information receiving unit 15, then information process unit 16
Signal is handled, is handled information using the modern information processing technology, operation, information integral unit 17 is by information
It is saved, signal transmitting unit 18 includes network signal interface 19 and local serial interface 20, and 19 He of network signal interface
It is electrically connected in parallel between local serial interface 20 by conducting wire, signal is sent a signal to by signal converting technology and sends list
Member 18, using information transmitting unit 18 inside network signal interface 19 or local serial interface 20 data are subjected to transmission behaviour
Make.
Working principle：Using the business activity management platform based on customer account management information processing system when, first into
Row user logs in 1 operation, corresponding operating unit is selected according to different users, after new user can be by registering unit 3
Logon operation is realized into secondary login unit 4, and original user or member user can be directly according to corresponding log-in modules
Realization logs in, secondly can by phone number input unit 8 inside order number enquiry module 9 and order number input unit 9 into
The autonomous information processing operation of row, tone information operation can be carried out in client's message module 10 by going wrong in inquiry operation, be looked into
The result of inquiry can carry out data judgement according to logic judgment module 11, can be by micro- when logicality operating mistake occur in data
Reason unit 12 be back to previous action, confirm successful data can by it is several mould signal conversion unit 13 carry out conversion operation, import
Signal integration is realized inside to processing unit 14, is finally issued by signal transmitting unit 18, and it is flat that here it is the business activity management
Stylobate is in the working principle of the information processing system of customer account management.
It although an embodiment of the present invention has been shown and described, for the ordinary skill in the art, can be with
A variety of variations, modification, replacement can be carried out to these embodiments without departing from the principles and spirit of the present invention by understanding
And modification, the scope of the present invention is defined by the appended.
Claims (6)
1. a kind of business activity manages information processing system of the platform based on customer account management, including client logs in (1), original user
Unit (5) and order number enquiry module (7), it is characterised in that：The client logs in (1) and passes through conducting wire and new subscriber unit (2)
Electrically input connection, and by conducting wire and registering unit (3), electrically input connects new subscriber unit (2), the registering unit (3)
By conducting wire and secondary login unit (4), electrically input is connected, and the original user units (5) are logged in by conducting wire and client
(1) electrically output connection, and client's login (1) passes through conducting wire and member user logs in (6) and electrically inputs connection, the order number
By conducting wire and original user units (5), electrically output connects enquiry module (7), and order number enquiry module (7) passes through conducting wire
Electrically input connects with logic judgment module (11), and the logic judgment module (11) passes through conducting wire and microprocessing unit (12) electricity
Property input connection, and logic judgment module (11) by conducting wire and number mould signal conversion unit (13) electrically input connect, it is described
Number mould signal conversion unit (13) by conducting wire and processing unit (14), electrically input is connected, and processing unit (14) is by leading
Electrically input connects for line and signal transmitting unit (18).
2. a kind of business activity according to claim 1 manages information processing system of the platform based on customer account management, special
Sign is：The new subscriber unit (2), original user units (5) and member user log in electrically in parallel by conducting wire between (6)
Connection, and original user units (5) and member user log in (6) by conducting wire and order number enquiry module (7) electrical series
Connection.
3. a kind of business activity according to claim 1 manages information processing system of the platform based on customer account management, special
Sign is：The order number enquiry module (7) includes phone number input unit (8), order number input unit (9) and client's message
Module (10), and pass through conducting wire between phone number input unit (8), order number input unit (9) and client's message module (10)
It is electrically connected in parallel, and phone number input unit (8) and order number input unit (9) pass through conducting wire and logic judgment module
(11) it is electrically connected in series between.
4. a kind of business activity according to claim 1 manages information processing system of the platform based on customer account management, special
Sign is：The logic judgment module (11) is electrically connected in series by conducting wire with microprocessing unit (12), and microprocessing unit
(12) it is electrically connected in series by conducting wire with order number enquiry module (7).
5. a kind of business activity according to claim 1 manages information processing system of the platform based on customer account management, special
Sign is：The processing unit (14) includes information receiving unit (15), information process unit (16) and information integral unit
(17), and information receiving unit (15) is electrically connected in series by conducting wire with information process unit (16), and information processing list
It is to be electrically connected in series between conducting wire and information integral unit (17) that first (16), which pass through,.
6. a kind of business activity according to claim 1 manages information processing system of the platform based on customer account management, special
Sign is：The signal transmitting unit (18) includes network signal interface (19) and local serial interface (20), and network signal
It is electrically connected in parallel between interface (19) and local serial interface (20) by conducting wire.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810520237.0A CN108876400A (en) | 2018-05-28 | 2018-05-28 | A kind of business activity management information processing system of the platform based on customer account management |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810520237.0A CN108876400A (en) | 2018-05-28 | 2018-05-28 | A kind of business activity management information processing system of the platform based on customer account management |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN108876400A true CN108876400A (en) | 2018-11-23 |
Family
ID=64335134
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201810520237.0A Pending CN108876400A (en) | 2018-05-28 | 2018-05-28 | A kind of business activity management information processing system of the platform based on customer account management |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN108876400A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110990355A (en) * | 2019-11-25 | 2020-04-10 | 东莞理工学院 | Information classification system for big data analysis based on skynet |
| CN111045982A (en) * | 2019-11-20 | 2020-04-21 | 东莞理工学院 | Big data analysis is with data collection system who has record function |
| CN111078767A (en) * | 2019-11-25 | 2020-04-28 | 东莞理工学院 | Big data analysis system based on network data platform |
| CN111383729A (en) * | 2020-03-24 | 2020-07-07 | 长春中医药大学 | Myocardial hypertrophy morbidity process recording device for metabolic reconstruction |
Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20100251341A1 (en) * | 2009-03-31 | 2010-09-30 | Hitachi Software Engineering Co., Ltd. | Login process apparatus, login process method, and program |
| CN103279871A (en) * | 2013-06-06 | 2013-09-04 | 北京京东尚科信息技术有限公司 | After-sales service application method and system |
| CN105530387A (en) * | 2015-12-14 | 2016-04-27 | 上海携程商务有限公司 | Incoming call processing method of IVR system |
| CN106408229A (en) * | 2016-08-26 | 2017-02-15 | 劳小梅 | Enterprise order check method |
| CN106530047A (en) * | 2016-11-07 | 2017-03-22 | 北海益生源农贸有限责任公司 | Novel Internet shopping system |
| CN107038660A (en) * | 2017-04-13 | 2017-08-11 | 安徽省沃瑞网络科技有限公司 | A kind of real estate online transaction system |
| CN107153965A (en) * | 2017-04-05 | 2017-09-12 | 芜湖恒天易开软件科技股份有限公司 | A kind of intelligent customer service solution of multiple terminals |
-
2018
- 2018-05-28 CN CN201810520237.0A patent/CN108876400A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20100251341A1 (en) * | 2009-03-31 | 2010-09-30 | Hitachi Software Engineering Co., Ltd. | Login process apparatus, login process method, and program |
| CN103279871A (en) * | 2013-06-06 | 2013-09-04 | 北京京东尚科信息技术有限公司 | After-sales service application method and system |
| CN105530387A (en) * | 2015-12-14 | 2016-04-27 | 上海携程商务有限公司 | Incoming call processing method of IVR system |
| CN106408229A (en) * | 2016-08-26 | 2017-02-15 | 劳小梅 | Enterprise order check method |
| CN106530047A (en) * | 2016-11-07 | 2017-03-22 | 北海益生源农贸有限责任公司 | Novel Internet shopping system |
| CN107153965A (en) * | 2017-04-05 | 2017-09-12 | 芜湖恒天易开软件科技股份有限公司 | A kind of intelligent customer service solution of multiple terminals |
| CN107038660A (en) * | 2017-04-13 | 2017-08-11 | 安徽省沃瑞网络科技有限公司 | A kind of real estate online transaction system |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111045982A (en) * | 2019-11-20 | 2020-04-21 | 东莞理工学院 | Big data analysis is with data collection system who has record function |
| CN110990355A (en) * | 2019-11-25 | 2020-04-10 | 东莞理工学院 | Information classification system for big data analysis based on skynet |
| CN111078767A (en) * | 2019-11-25 | 2020-04-28 | 东莞理工学院 | Big data analysis system based on network data platform |
| CN111383729A (en) * | 2020-03-24 | 2020-07-07 | 长春中医药大学 | Myocardial hypertrophy morbidity process recording device for metabolic reconstruction |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN108876400A (en) | A kind of business activity management information processing system of the platform based on customer account management | |
| CN109413286B (en) | Intelligent customer service voice response system and method | |
| CN110990545B (en) | Artificial intelligent telephone customer-rubbing marketing management system and method | |
| CN102270363B (en) | Intelligent queuing system | |
| US8195193B2 (en) | Grouping mobile instant messaging contacts based on position | |
| CN100559403C (en) | Bank client note numbering queueing method | |
| CN108764649A (en) | Insurance sales method for real-time monitoring, device, equipment and storage medium | |
| CN102300012A (en) | One-to-one matching in contact center | |
| CN101848226A (en) | Many-to-many internet dating system and method | |
| CN102300009A (en) | View and metrics for a non-queue contact center | |
| CN109377000A (en) | A kind of litigation risk assessment device of artificial intelligence technology | |
| CN111669466B (en) | Intelligent outbound system configuration method, device and computer readable storage medium | |
| CN109120672A (en) | A kind of intelligent customer service system | |
| CN106572273A (en) | Matching system of user incoming call access customer service line and method thereof | |
| CN102917000A (en) | Intelligent cloud voice application service technology platform | |
| CN103828338A (en) | Transmission system, participation fee management method, computer program product, and maintenance system | |
| CN101321208A (en) | Method for providing call service by call centre, call service system and server | |
| CN110489670A (en) | A kind of people's livelihood service mobile solution platform system and its application method based on multi-dimensional map | |
| CN109726999A (en) | A kind of household services card management system | |
| CN112583984A (en) | Agent allocation method, device, system, equipment and medium based on voice interaction | |
| CN103685788A (en) | Automatic outbound call and voice interaction system based on IP network | |
| CN104618612B (en) | The telephone system of high in the clouds information service is carried out by internet | |
| CN115936718A (en) | Information consultation service system based on big data analysis and collection | |
| CN110086947A (en) | Intelligent robot exhales system outward | |
| CN102938802B (en) | Intelligent dialing control system and control method thereof |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| WD01 | Invention patent application deemed withdrawn after publication | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20181123 |