CN108845561A - Remote fault diagnosis method, remote failure diagnosis equipment and system - Google Patents
Remote fault diagnosis method, remote failure diagnosis equipment and system Download PDFInfo
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- CN108845561A CN108845561A CN201810559220.6A CN201810559220A CN108845561A CN 108845561 A CN108845561 A CN 108845561A CN 201810559220 A CN201810559220 A CN 201810559220A CN 108845561 A CN108845561 A CN 108845561A
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- 238000003745 diagnosis Methods 0.000 title claims abstract description 56
- 238000000034 method Methods 0.000 title claims abstract description 34
- 238000004171 remote diagnosis Methods 0.000 claims abstract description 175
- 230000005540 biological transmission Effects 0.000 claims abstract description 11
- 238000012423 maintenance Methods 0.000 abstract description 23
- 230000004044 response Effects 0.000 abstract description 2
- 238000010586 diagram Methods 0.000 description 10
- 238000013024 troubleshooting Methods 0.000 description 4
- 230000006399 behavior Effects 0.000 description 3
- 238000004891 communication Methods 0.000 description 3
- 230000006870 function Effects 0.000 description 3
- 230000011664 signaling Effects 0.000 description 2
- 230000002159 abnormal effect Effects 0.000 description 1
- 238000013475 authorization Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000004364 calculation method Methods 0.000 description 1
- 230000004069 differentiation Effects 0.000 description 1
- GOLXNESZZPUPJE-UHFFFAOYSA-N spiromesifen Chemical compound CC1=CC(C)=CC(C)=C1C(C(O1)=O)=C(OC(=O)CC(C)(C)C)C11CCCC1 GOLXNESZZPUPJE-UHFFFAOYSA-N 0.000 description 1
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0259—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
- G05B23/0262—Confirmation of fault detection, e.g. extra checks to confirm that a failure has indeed occurred
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B2219/00—Program-control systems
- G05B2219/20—Pc systems
- G05B2219/24—Pc safety
- G05B2219/24065—Real time diagnostics
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- Automation & Control Theory (AREA)
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Abstract
The invention discloses a kind of remote fault diagnosis method, remote failure diagnosis equipment and systems.The remote fault diagnosis method includes：Receive the remote diagnosis operational notification that user terminal is sent；Response remote diagnosis operational notification simultaneously determines whether starting remote diagnosis；If allowed, then receive the remote diagnosis operational order of Operation and Maintenance Center equipment transmission, and remote diagnosis operation is carried out according to remote diagnosis operational order, through the above way, the present invention can Maintenance free personnel the problem of debugging, that is, being can be appreciated to maintain equipment to scene, eliminate maintenance personnel and be on the scene time of debugging, diagnosis efficiency is improved, time cost has been saved.
Description
Technical field
The present invention relates to fault diagnosis field, more particularly to remote fault diagnosis method, remote failure diagnosis equipment and
System.
Background technique
The one kind of embedded intelligent terminal as electronic product can run complex operations system and largely using soft
Part.But due to the complexity of its structure and algorithm, once embedded intelligent terminal breaks down, need maintenance personnel to scene
It supports, or even carries out tearing machine bug check open.When emergency occurs, if maintenance personnel cannot show up immediately, solution is asked
Topic, it is possible to cause huge loss.
Summary of the invention
The invention mainly solves the technical problem of providing remote fault diagnosis method, remote failure diagnosis equipment and it is
System, can save the time of troubleshooting, promote the efficiency of diagnosis, while reduce the cost of troubleshooting.
In order to solve the above technical problems, one technical scheme adopted by the invention is that：A kind of remote fault diagnosis side is provided
Method, including：Receive the remote diagnosis operational notification that user terminal is sent；It responds the remote diagnosis operational notification and judges whether
Allow to start remote diagnosis；If it is allowed, then receiving the remote diagnosis operational order of Operation and Maintenance Center equipment transmission, and according to described
Remote diagnosis operational order carries out remote diagnosis operation.
In order to solve the above technical problems, another technical solution used in the present invention is：A kind of remote fault diagnosis is provided
Method, including：Receive remote diagnosis operation requests and first key that user terminal is sent；The remote diagnosis operation is responded to ask
It asks and the first key is sent to to maintain equipment, so that described state is according to first key judgement to maintain equipment
It is no to allow to start remote diagnosis；When receiving the notice for allowing to start remote diagnosis when to maintain equipment, to described wait safeguard
Equipment sends remote diagnosis operational order, so that described remotely examined to maintain equipment according to the remote diagnosis operational order
Disconnected operation.
In order to solve the above technical problems, another technical solution used in the present invention is：A kind of remote fault diagnosis is provided
Equipment, including processor and memory, the memory is for storing the computer instruction, and the processor is for running institute
Computer instruction is stated to execute method as described above.
In order to solve the above technical problems, another technical solution used in the present invention is：A kind of remote fault diagnosis is provided
Equipment, including processor and memory, the memory is for storing the computer instruction, and the processor is for running institute
Computer instruction is stated to execute method as described above.
In order to solve the above technical problems, another technical solution used in the present invention is：A kind of remote fault diagnosis is provided
System, including to maintain equipment, user terminal and Operation and Maintenance Center equipment, wherein the user terminal is used for to maintain equipment
It sends remote diagnosis operational notification and sends remote diagnosis operation requests to the Operation and Maintenance Center equipment；It is described to maintain equipment
For equipment as described above；The Operation and Maintenance Center equipment is equipment as described above.
The beneficial effects of the invention are as follows：Be in contrast to the prior art, the present invention by using remote diagnosis method,
By when to maintain equipment receive remote diagnosis operational notification and judgement allow start remote diagnosis when, according to Operation and Maintenance Center equipment
The remote diagnosis operational order of transmission carries out remote diagnosis operation, therefore realizes remote auto diagnosis, so that maintenance personnel is not necessarily to
The scene of arrival can obtain diagnosing as a result, saving maintenance personnel to the time at scene, that is, save the time of troubleshooting, promoted
Diagnosis efficiency, while reducing the cost of troubleshooting.
Detailed description of the invention
Fig. 1 is the flow diagram of the first embodiment of remote fault diagnosis method provided by the invention；
Fig. 2 is the flow diagram of the second embodiment of remote fault diagnosis method provided by the invention；
Fig. 3 is the structural schematic diagram of the first embodiment of remote failure diagnosis equipment provided by the invention；
Fig. 4 is the structural schematic diagram of the second embodiment of remote failure diagnosis equipment provided by the invention；
Fig. 5 is the structural schematic diagram of an embodiment of remote failure diagnosis system provided by the invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment belongs to the scope of protection of the invention.
Referring to Fig. 1, Fig. 1 is the flow diagram of the first embodiment of remote fault diagnosis method provided by the invention,
As shown in Figure 1, remote fault diagnosis method provided by the invention includes：
S101：Receive the remote diagnosis operational notification that user terminal is sent.
In a specific implement scene, receives to be operated by the remote diagnosis that user terminal is sent to maintain equipment and lead to
Know, which is that user's discovery should start the visitor on user terminal when to maintain equipment works appearance exception
The application of family end waits for what to maintain equipment was sent to this.In this implement scene, user terminal is to be mounted with to be associated with to maintain equipment
The terminal, such as computer, smart phone, tablet computer of application program etc..In other implement scenes, can also be with wait tie up
Protect the controller or integrated circuit etc. that terminal is wired or is wirelessly connected.
In this implement scene, one is associated with a client application to maintain equipment, can be in other implement scenes
Same brand or same function it is multiple to maintain equipment or it is all be associated with the same client application to maintain equipment,
User selects the equipment that currently needs to diagnose after opening client application, then the equipment for needing to diagnose in this prior item now into
The operation for the remote diagnosis operational notification that row is sent, in this way the remote diagnosis operational notification will be sent to this and currently need to diagnose
Equipment.
It is built-in terminal in diagnostic device in this implement scene, in other implement scenes, can be various
The intelligent terminal of net.
S102：It responds the remote diagnosis operational notification and determines whether starting remote diagnosis.
In a specific implement scene, after to maintain equipment receives remote diagnosis operational notification, reading is remotely examined
The content of disconnected operational notification.In this implement scene, remote diagnosis operational notification includes first key, is received simultaneously to maintain equipment
Store the first key.The first key is used to assist judging to maintain equipment whether the other equipment of connection to be user terminal thing
The authorisation device first defined.In other implement scenes, first key can be pre-existing in maintain equipment.
In another specific implement scene, to be stored with multiple keys in maintain equipment, unused award is respectively corresponded
Weigh equipment, include in remote diagnosis operational notification specify the first key signaling (e.g., including the specific mark of first key
Know), after to maintain equipment receives the signaling, recall corresponding first key.
In other implement scenes, after to maintain equipment receives the remote diagnosis operational notification, it can also carry out long-range
The preparation of fault diagnosis, such as stop currently processed task, and/or confirm whether communication function normal, and/or communicates
The regulation of electrical circuit is state to be received etc..
In this implement scene, the second key sent by Operation and Maintenance Center equipment can be also received to maintain equipment, judge
Whether one key and the second key match, and allow to start remote diagnosis if matching.In this implement scene, transported by algorithm
Calculation judges whether first key and the second key match, and in other implement scenes, can pass through first key and the second key
Whether identify with identical to judge whether it matches.
S103：If it is allowed, then receiving the remote diagnosis operational order of Operation and Maintenance Center equipment transmission, and according to described long-range
Diagnostic operation instruction carries out remote diagnosis operation.
In a specific implement scene, allows to start remote diagnosis to maintain equipment, Operation and Maintenance Center can be notified to set
Standby to send remote diagnosis operational order, then maintenance personnel can be sent by operation Operation and Maintenance Center equipment to to maintain equipment
Remote diagnosis operational order carries out remote diagnosis operation according to the remote diagnosis operational order received to maintain equipment.At it
In his implement scene, Operation and Maintenance Center equipment dispatch order can not be sent out in Operation and Maintenance Center equipment to maintain equipment
Selection receives or rejects after remote diagnosis operational order.
In order to ensure the safety of remote diagnosis, prevent maintenance personnel from treating to maintain equipment by operating Operation and Maintenance Center equipment
In system destroyed, or obtain to the user privacy information in maintain equipment.Therefore, it is being received in this implement scene
After the remote diagnosis operational order sent to Operation and Maintenance Center equipment, whether the remote diagnosis operational order can be surpassed to maintain equipment
Default access range is judged (for example, presetting certain data as private data, or to preset certain operations to forbid grasping out
Make), if the remote diagnosis operational order carries out long-range without departing from default access range according to remote diagnosis operational order
Diagnostic operation.
In another specific implement scene, judge remote diagnosis operational order beyond default access model to maintain equipment
It encloses, then refuses to carry out remote diagnosis operation according to remote diagnosis operational order to maintain equipment, in other implement scenes, in addition to
Refusal carries out remote diagnosis operation according to remote diagnosis operational order, also sends police to user terminal and/or Operation and Maintenance Center equipment
It notifies breath.
It, will after carrying out remote diagnosis operation according to the remote diagnosis operational order and completing in this implement scene
The result of remote diagnosis operation is sent to Operation and Maintenance Center equipment, so that maintenance personnel can remotely recognize to maintain equipment
Phenomenon of the failure and reason can notify user to carry out simple preliminary treatment.In other implement scenes, remote diagnosis operation
As a result it can also be sent to user terminal, user is allowed to be also aware that phenomenon of the failure and reason to maintain equipment.
In another specific implement scene, user terminal is received when carrying out remote diagnosis operation when to maintain equipment
The remote diagnosis of transmission operates suspended market order, then stops remote diagnosis operation.In this implement scene, user terminal has highest
Priority can stop remote diagnosis operation at any time.In other implement scenes, O&M equipment has highest preferential
Grade can stop remote diagnosis operation at any time, receive in O&M when to maintain equipment when carrying out remote diagnosis operation
The remote diagnosis that heart equipment is sent operates suspended market order, then stops remote diagnosis operation.
As can be seen from the above description, the present embodiment is carried out remote by the remote diagnosis operational order sent according to Operation and Maintenance Center
Journey diagnostic operation can make maintenance personnel carry out the problem of Debugging be can be appreciated to maintain equipment, energy without reaching scene
It is enough effectively to save the time that maintenance personnel is on the scene, promote diagnosis efficiency, save the cost.
Referring to Fig. 2, Fig. 2 is the flow diagram of the second embodiment of remote fault diagnosis method provided by the invention,
As shown in Fig. 2, remote fault diagnosis method provided by the invention includes：
S201：Receive remote diagnosis operation requests and first key that user terminal is sent.
In a specific implement scene, Operation and Maintenance Center equipment is received to be operated by the remote diagnosis that user terminal is sent
Request and first key.The remote diagnosis operation requests and first key are that user discovers this to maintain equipment work appearance exception
When, start the client application on user terminal, is sent to Operation and Maintenance Center equipment.The remote diagnosis operation requests are for notifying
Operation and Maintenance Center equipment waits for that maintain equipment breaks down, and needs to carry out remote diagnosis.
In this implement scene, it is one and breaks down to maintain equipment, in other implement scenes, might have multiple
It breaks down to maintain equipment, then Operation and Maintenance Center equipment will will receive multiple remote diagnosis operation requests and first key, is
Differentiation is different to maintain equipment, can carry with respective in remote diagnosis operation requests and/or first key wait tie up
Protect the corresponding mark of equipment so that Operation and Maintenance Center equipment can differentiate it is different to the corresponding remote diagnosis behaviour of to maintain equipment
Make request and/or first key.
It is built-in terminal to maintain equipment in this implement scene, in other implement scenes, can be various
The intelligent terminal of net.
S202：It responds the remote diagnosis operation requests and the first key is sent to to maintain equipment, so that institute
It states and starting remote diagnosis is determined whether according to the first key to maintain equipment.
In a specific implement scene, Operation and Maintenance Center equipment receives remote diagnosis operation requests and first key
Afterwards, the remote diagnosis operation requests are responded to start to carry out remote diagnosis, first key is sent to to maintain equipment, so as to
To maintain equipment determines whether starting remote diagnosis according to the first key.
In this implement scene, user discovers this when to maintain equipment works appearance exception, starts the visitor on user terminal
The application of family end waits for that maintain equipment sends remote diagnosis operational notification to this, which includes the second key, to
To maintain equipment receives and stores second key.In other implement scenes, to there be the second key in maintain equipment in advance.
Judge whether first key and the second key match to maintain equipment, allows to start remote diagnosis if matching.
In this implement scene, judge whether first key and the second key match by algorithm operation, it, can in other implement scenes
To judge whether it matches by the way that whether first key and the second key have identical mark.
S203：When receiving the notice for allowing to start remote diagnosis when to maintain equipment, sent out to described to maintain equipment
Remote diagnosis operational order is sent, so that described carry out remote diagnosis behaviour according to the remote diagnosis operational order to maintain equipment
Make.
In a specific implement scene, first key and the second cipher key match then allow to start remote to maintain equipment
Journey diagnosis, the notice for allowing to start remote diagnosis is sent to Operation and Maintenance Center equipment.Operation and Maintenance Center equipment, which receives this, to be allowed to start
After the notice of remote diagnosis, remote diagnosis operational order is sent to to maintain equipment, so that remotely examining to maintain equipment according to this
Disconnected operational order carries out remote diagnosis operation.In other implement scenes, Operation and Maintenance Center equipment can not be sent out to maintain equipment
Notice is sent, but selection receives or rejects after Operation and Maintenance Center equipment sends out remote diagnosis operational order.
In order to ensure the safety of remote diagnosis, prevent maintenance personnel from treating to maintain equipment by operating Operation and Maintenance Center equipment
In system destroyed, or obtain to the user privacy information in maintain equipment, in this implement scene, to maintain equipment
Whether can exceed default access range to the remote diagnosis operational order that Operation and Maintenance Center equipment is sent to be judged (for example, default
Certain data be private data, or preset it is certain operation be quiescing), if the remote diagnosis operational order without departing from
Default access range then will carry out remote diagnosis operation according to remote diagnosis operational order to maintain equipment.
In another specific implement scene, judge remote diagnosis operational order beyond default access model to maintain equipment
It encloses, then refuses to carry out remote diagnosis operation according to remote diagnosis operational order to maintain equipment, in other implement scenes, in addition to
Refusal carries out remote diagnosis operation according to remote diagnosis operational order, also sends police to user terminal and/or Operation and Maintenance Center equipment
It notifies breath.After Operation and Maintenance Center equipment receives warning information, stop remote diagnosis operation at once, and records and report beyond long-range
The maintenance personnel ID that diagnostic operation is instructed and/or answered.
In this implement scene, remote diagnosis operation completion is being carried out according to remote diagnosis operational order to maintain equipment
Afterwards, Operation and Maintenance Center equipment by receive by the remote diagnosis sent to maintain equipment operate as a result, maintenance personnel can pass through
The result of remote diagnosis operation remotely recognizes phenomenon of the failure and reason to maintain equipment, according to the phenomenon and reason, leads to
Know that user carries out simple preliminary treatment.
In another specific implement scene, O&M equipment has highest priority, can stop at any time remote
Journey diagnostic operation, when to maintain equipment in the remote diagnosis operation for carrying out receiving the transmission of Operation and Maintenance Center equipment when remote diagnosis operation
Suspended market order then stops remote diagnosis operation.In other implement scenes, user terminal has highest priority, sets wait safeguard
It is standby to operate suspended market order in the remote diagnosis for receive when remote diagnosis operation user terminal transmission, then stop remote diagnosis
Operation.
As can be seen from the above description, the present embodiment is carried out by the remote diagnosis operational order control sent to maintain equipment
Remote diagnosis operation can make maintenance personnel can be appreciated that the presence to maintain equipment is asked without reaching scene progress Debugging
Topic, can effectively save the time that maintenance personnel is on the scene, and promote diagnosis efficiency, save the cost.
Referring to Fig. 3, Fig. 3 is the structural schematic diagram of the first embodiment of remote failure diagnosis equipment provided by the invention.
Remote failure diagnosis equipment 10 includes processor 11, memory 12, telecommunication circuit 13, and processor 11 couples memory 12 and communication
Circuit 13.Memory 13 is for storing computer instruction, and processor 11 is for running the computer instruction to control telecommunication circuit
13 execute remote fault diagnosis method.
In a specific implement scene, processor 11 detects that telecommunication circuit 13 receives remote diagnosis operational notification
Afterwards, the content of the remote diagnosis operational notification is read, and determines whether starting remote diagnosis, if it is allowed, then by logical
Believe that circuit 13 receives the remote diagnosis operational order that Operation and Maintenance Center equipment is sent, and is carried out far according to the remote diagnosis operational order
Journey diagnostic operation.
Wherein, processor 11 realizes that the detailed process of above-mentioned function sees above method embodiment.
As can be seen from the above description, the remote failure diagnosis equipment in the present embodiment can receive remote diagnosis operation and refer to
It enables, and remote diagnosis operation is carried out according to the remote diagnosis operational order, maintenance personnel can be saved be on the scene and debug
Time improve diagnosis efficiency so that maintenance personnel can be appreciated that failure problems without showing up, saved time cost.
Referring to Fig. 4, Fig. 4 is the structural schematic diagram of the second embodiment of remote failure diagnosis equipment provided by the invention.
Remote failure diagnosis equipment 20 includes processor 21, memory 22, telecommunication circuit 23, and processor 21 couples memory 22 and communication
Circuit 23.Memory 23 is for storing computer instruction, and processor 21 is for running the computer instruction to control telecommunication circuit
23 execute remote fault diagnosis method.
In a specific implement scene, processor 21 detects that telecommunication circuit 23 receives the remote of user terminal transmission
Journey diagnostic operation request and first key, response remote diagnosis operation requests by telecommunication circuit 23 by first key be sent to
To maintain equipment, so that starting remote diagnosis should be determined whether according to first key to maintain equipment.If set wait safeguard
It is standby to allow to start remote diagnosis, it will to send the notice for allowing to start remote diagnosis, processor 21 detects that telecommunication circuit 23 connects
When receiving the notice of the remote diagnosis, remote diagnosis operational order is sent to to maintain equipment by telecommunication circuit 23, so that should
Remote diagnosis operation is carried out according to the remote diagnosis operational order to maintain equipment.
As can be seen from the above description, the present embodiment medium-long range failure diagnosis apparatus can remotely be examined to to maintain equipment transmission
Disconnected operational order, so as to maintain equipment remote diagnosis operation can be carried out according to the remote diagnosis operational order.
Referring to Fig. 5, Fig. 5 is the structural schematic diagram of an embodiment of remote failure diagnosis system provided by the invention.Far
Remote fault diagnosis system 30 includes user terminal 31, to maintain equipment 32 and Operation and Maintenance Center equipment 33, user terminal 31, wait safeguard
Equipment 32 and Operation and Maintenance Center equipment 33 are connected to each other by wired or wireless network.It wherein, is such as this hair to maintain equipment 32
Equipment described in remote failure diagnosis equipment 10 in the first embodiment of the remote failure diagnosis equipment of bright offer, Operation and Maintenance Center
Equipment is set described in remote failure diagnosis equipment 20 in the second embodiment of remote failure diagnosis equipment provided by the invention
It is standby.
It is equipped in advance in user terminal 31 and to the matched application program of to maintain equipment 32.When user has found to set wait safeguard
When standby 32 operation occurs abnormal, the application program in user terminal 31 can star, send remote diagnosis to to maintain equipment 32
Operational notification includes first key in remote diagnosis operational notification, while sending remote diagnosis operation to Operation and Maintenance Center equipment 33
Request and the second key.Operation and Maintenance Center equipment 33 responds the remote diagnosis operation requests and is sent to the second key and sets wait safeguard
Standby 32.After to maintain equipment 32 receives the second key, by its with receive before first key that user terminal 31 is sent into
Row matching operation, if first key and first key matching, allow to start remote diagnosis to maintain equipment 32.Operation and Maintenance Center
Equipment 33 is receiving when to maintain equipment 32 allows to start the notice of remote diagnosis, sends remotely to described to maintain equipment 32
Diagnostic operation instruction.The remote diagnosis operational order is received to maintain equipment 32, and is held according to the remote diagnosis operational order
The operation of row remote diagnosis.Diagnostic result is sent to Operation and Maintenance Center equipment 33 after remote diagnosis operation.People is safeguarded in this way
Member can receive diagnostic result at Operation and Maintenance Center equipment 33, without removing field adjustable.Maintenance personnel can be saved to rush
The time at scene promotes diagnosis efficiency, saves time and cost.
As can be seen from the above description, the present embodiment initiates remote diagnosis operation by user terminal, notifies to maintain equipment
The remote diagnosis operational order that Operation and Maintenance Center equipment is sent is received, and executes remote diagnosis operation according to the remote operation instruction,
So that maintenance personnel may not necessarily be on the scene carry out debugging also be understood that do not go out equipment there are the problem of, eliminate maintenance
Personnel rush time of field adjustable, to improve diagnosis efficiency, saved time cost.
It is different from the prior art, by the present invention in that receiving the remote diagnosis behaviour that Operation and Maintenance Center equipment is sent to maintain equipment
It instructs, and executes remote diagnosis operation, the progress so that maintenance personnel may not necessarily be on the scene according to the remote operation instruction
Debugging also be understood that do not go out equipment there are the problem of, eliminate maintenance personnel and rush time of field adjustable, to improve and examine
Disconnected efficiency, has saved time cost.
Mode the above is only the implementation of the present invention is not intended to limit the scope of the invention, all to utilize this
Equivalent structure or equivalent flow shift made by description of the invention and accompanying drawing content, it is relevant to be applied directly or indirectly in other
Technical field is included within the scope of the present invention.
Claims (10)
1. a kind of remote fault diagnosis method, which is characterized in that including：
Receive the remote diagnosis operational notification that user terminal is sent；
It responds the remote diagnosis operational notification and determines whether starting remote diagnosis；
If it is allowed, then receiving the remote diagnosis operational order of Operation and Maintenance Center equipment transmission, and operated according to the remote diagnosis
Instruction carries out remote diagnosis operation.
2. the method according to claim 1, wherein the remote diagnosis operational notification includes first key；
It is described to respond the remote diagnosis operational notification and determine whether starting remote diagnosis, including：
Receive the second key that the Operation and Maintenance Center equipment is sent；
The first key in the remote diagnosis operational notification is obtained, and judges whether are the first key and second key
Matching, if it does, then allowing to start remote diagnosis.
3. the method according to claim 1, wherein the method further includes：
The result that the remote diagnosis operates is sent to the Operation and Maintenance Center equipment.
4. the method according to claim 1, wherein described carry out remotely according to the remote diagnosis operational order
Diagnostic operation, including：
Judge whether the remote diagnosis operational order exceeds default access range, if without departing from the default access model
It encloses, then remote diagnosis operation is carried out according to the remote diagnosis operational order.
5. the method according to claim 1, wherein the method further includes：
It receives the remote diagnosis that user terminal is sent and operates suspended market order, stop the remote diagnosis operation.
6. a kind of remote fault diagnosis method, which is characterized in that including：
Receive remote diagnosis operation requests and first key that user terminal is sent；
It responds the remote diagnosis operation requests and the first key is sent to to maintain equipment, so that described state wait safeguard
Equipment determines whether starting remote diagnosis according to the first key；
When receiving the notice for allowing to start remote diagnosis when to maintain equipment, remote diagnosis is sent to maintain equipment to described
Operational order, so that described carry out remote diagnosis operation according to the remote diagnosis operational order to maintain equipment.
7. according to the method described in claim 6, it is characterized in that, the method further includes：
Receive the result of the diagnostic operation sent to maintain equipment.
8. a kind of remote failure diagnosis equipment, which is characterized in that including processor, memory and telecommunication circuit, the processor
The memory and the telecommunication circuit are coupled, for storing the computer instruction, the processor is used for the memory
The computer instruction is run to control the telecommunication circuit perform claim and require 1 to 5 described in any item methods.
9. a kind of remote failure diagnosis equipment, which is characterized in that including processor, memory and telecommunication circuit, the processor
The memory and the telecommunication circuit are coupled, for storing the computer instruction, the processor is used for the memory
The computer instruction is run to control the telecommunication circuit perform claim and require 6 to 7 described in any item methods.
10. a kind of remote failure diagnosis system, which is characterized in that including to maintain equipment, user terminal and Operation and Maintenance Center equipment,
Wherein；
The user terminal is used to send out to to maintain equipment transmission remote diagnosis operational notification and to the Operation and Maintenance Center equipment
Send remote diagnosis operation requests；
It is described to maintain equipment be equipment as claimed in claim 8；
The Operation and Maintenance Center equipment is equipment as claimed in claim 9.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201810559220.6A CN108845561B (en) | 2018-06-01 | 2018-06-01 | Remote fault diagnosis method, remote fault diagnosis device and system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810559220.6A CN108845561B (en) | 2018-06-01 | 2018-06-01 | Remote fault diagnosis method, remote fault diagnosis device and system |
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| CN108845561A true CN108845561A (en) | 2018-11-20 |
| CN108845561B CN108845561B (en) | 2021-06-01 |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111526043A (en) * | 2020-04-13 | 2020-08-11 | 深圳市博实结科技有限公司 | Embedded equipment, embedded system and maintenance method thereof |
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| CN107222569A (en) * | 2017-07-07 | 2017-09-29 | 北京驰马特图像技术有限公司 | X-ray machine breakdown maintenance methods, devices and systems |
| CN107885187A (en) * | 2017-10-19 | 2018-04-06 | 深圳市元征科技股份有限公司 | A kind of automobile remote diagnostic method, user terminal and server |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111526043A (en) * | 2020-04-13 | 2020-08-11 | 深圳市博实结科技有限公司 | Embedded equipment, embedded system and maintenance method thereof |
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