CN108734437A - A kind of operation system optimization method and device - Google Patents
A kind of operation system optimization method and device Download PDFInfo
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- CN108734437A CN108734437A CN201710240513.3A CN201710240513A CN108734437A CN 108734437 A CN108734437 A CN 108734437A CN 201710240513 A CN201710240513 A CN 201710240513A CN 108734437 A CN108734437 A CN 108734437A
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Abstract
The embodiment of the invention discloses a kind of operation system optimization method and device, the method includes：Acquisition system daily record, and extract the user's operation information in the system log；The user's operation information input data washing moulding is screened, obtains target data, and User operation log is obtained according to the target data；By the User operation log input data analysis model, the Optimized model of each function module in the operation system is obtained.Described device includes：Log acquisition module, data cleansing module and data analysis module.The embodiment of the present invention extracts the user's operation information in the system log by acquisition system daily record, can efficiently use a large amount of operation datas that sorts of systems or software are generated by regular job；And by being cleaned and being analyzed to user's operation information, the Optimized model of each function module can be automatically derived, timely and effectively optimization system, improve user experience.
Description
Technical field
The present embodiments relate to field of computer technology, and in particular to a kind of operation system optimization method and device.
Background technology
Management system refers to appliance computer, electronic equipment and software, digitally to create, collect, store, locate
Reason, and propagate the information for completing various businesses required by task.The storage of initial data, the pipe of Electronic Transfer and e commerce transactions information
Reason, constitutes the basic activity of management system.Due to the digitlization of information, task related personnel can be more convenient it is total
Information is enjoyed, is efficiently cooperated, previous complexity, inefficient office work process are greatly optimized.The pipe of function admirable
Reason system is the foundation stone of enterprise's circulation of official document and service management Effec-tive Function.Circulation of official document and the service management for optimizing enterprise, can
With greatly improve the operational efficiency of enterprise operation system, reduce operation system operating cost, reinforce operation system information security,
Core competitiveness is improved, is worth putting into great amount of cost on it.But service management and system optimization generally require advanced pipe
Reason experience matches, and the accumulation of managerial experiences is often relied on completely specialized personnel by take a significant amount of time find out it is suitable
Together in the operational mode of this enterprise.And machine learning can be from a large amount of daily record soon as a kind of more advanced technological means
Speed, which analyzes, manually to be difficult to draw a conclusion, and has great practice significance in terms of indirect labor carries out operation system optimization.
Most of incorporated business is owned by the business management system of oneself, and for different demands and application scenarios, there are many choosings
It selects and is referred to for enterprise.But the operation system customized even for enterprise is often practised there is also many with practical operation
The used part disagreed, or personnel's use may be blocked, drag down the link of user experience.
During realizing the embodiment of the present invention, inventor has found optimization method master of the prior art for operation system
It to be iterated optimization according to the feedback of operating personnel, for quick newer corporate business and business event operator
Irregular change always can not quickly make feedback, or even will produce many useless workloads, therefore for development system
Enterprise for, after often system deployment goes down, obtain system use experience effective Feedback generally require to pay it is huge at
This.On the other hand, often preferential to purchase molding service management system on the market for the enterprise for using operation system
System, and existing operation system does not all include the operating habit capture to intra-enterprise business operator and is based on engineering substantially
The behavioral analysis engine of habit, that is to say, that the daily operation data largely generated of intra-company can not be efficiently used.
Invention content
Due to being iterated optimization according to the feedback of operating personnel in the prior art, useless workload, and nothing will produce
Method efficiently uses the problem of intra-company's daily operation data Automatic Optimal largely generated, and the embodiment of the present invention proposes a kind of industry
Business system optimization method and device.
In a first aspect, the embodiment of the present invention proposes a kind of operation system optimization method, including：
Acquisition system daily record, and extract the user's operation information in the system log；
The user's operation information input data washing moulding is screened, obtains target data, and according to the mesh
Mark data obtain User operation log；
By the User operation log input data analysis model, the optimization of each function module in the operation system is obtained
Model.
Optionally, the user's operation information includes word input information, word input sequence, mouse click information and mouse
Mark slip information.
Optionally, the user's operation information further includes residence time of the user in each page and each tabs.
Optionally, the Optimized model includes system optimization model, log collection Optimized model, data cleansing optimization mould
Type, data analysis Optimized model, self refresh Optimized model and work flow Optimized model.
Optionally, described by the User operation log input data analysis model, obtain each work(in the operation system
The Optimized model of energy module, specifically includes：
By the User operation log input data analysis model, user behavior analysis report is obtained, and according to the use
Family behavioural analysis is reported to obtain the Optimized model of each function module in the operation system.
Second aspect, the embodiment of the present invention also propose a kind of operation system optimization device, including：
Log acquisition module is used for acquisition system daily record, and extracts the user's operation information in the system log；
Data cleansing module obtains target for screening the user's operation information input data washing moulding
Data, and User operation log is obtained according to the target data；
Data analysis module, for by the User operation log input data analysis model, obtaining the operation system
In each function module Optimized model.
Optionally, user's operation information described in the log acquisition module include word input information, word input it is suitable
Sequence, mouse click information and mouse-over information.
Optionally, user's operation information described in the log acquisition module further includes user in each page and each tabs
Residence time.
Optionally, Optimized model described in the data analysis module includes system optimization model, log collection optimization mould
Type, data cleansing Optimized model, data analysis Optimized model, self refresh Optimized model and work flow Optimized model.
Optionally, the data analysis module is specifically used for, by the User operation log input data analysis model, obtaining
It is reported to user behavior analysis, and reports to obtain the excellent of each function module in the operation system according to the user behavior analysis
Change model.
As shown from the above technical solution, the embodiment of the present invention is by acquisition system daily record, and extracts in the system log
User's operation information, a large amount of operations that intra-company's sorts of systems or software are largely generated by regular job can be efficiently used
Data；And by being cleaned and being analyzed to user's operation information, the Optimized model of each function module can be automatically derived, in time
Effective optimization system improves user experience.
Description of the drawings
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technology description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of invention for those of ordinary skill in the art without creative efforts, can be with
Other attached drawings are obtained according to these figures.
Fig. 1 is a kind of flow diagram for operation system optimization method that one embodiment of the invention provides；
Fig. 2 is the structural representation of system function module in a kind of operation system optimization method that one embodiment of the invention provides
Figure；
Fig. 3 is a kind of flow diagram for operation system optimization method that another embodiment of the present invention provides；
Fig. 4 is the schematic diagram of Optimized model in a kind of operation system optimization method that one embodiment of the invention provides；
Fig. 5 is the structural schematic diagram that a kind of operation system that one embodiment of the invention provides optimizes device.
Specific implementation mode
Below in conjunction with the accompanying drawings, the specific implementation mode of the present invention is further described.Following embodiment is only used for more
Technical scheme of the present invention is clearly demonstrated, and not intended to limit the protection scope of the present invention.
Fig. 1 shows a kind of flow diagram of operation system optimization method provided in this embodiment, including：
S101, acquisition system daily record, and extract the user's operation information in the system log.
Wherein, the system log is the daily record of operating system record, not only includes system log content, while being covered each
All detail contents of kind operation system links operator operation, including but not only comprising user in a certain page or option
The residence time of card, mouse stagnate the behaviour in detail such as location and time, mouse click event, user's input behavior and handoff options page
Make behavior.
The user's operation information is all information recorded when user operates operation system.
Further, the user's operation information include word input information, word input sequence, mouse click information and
Mouse-over information.
Further, the user's operation information further includes residence time of the user in each page and each tabs.
S102, the user's operation information input data washing moulding is screened, obtains target data, and according to institute
It states target data and obtains User operation log.
Wherein, the Data Cleaning Model is mainly cleaned to acquiring the data come, that is, is screened.Because user's is daily
System operatio may include a large amount of hash, such as often have multiple mouse to click behavior, use when selecting an option
Family input has that input the stagnation for a long time of possibility, mouse by mistake may be that user handles other interim items and unrelated with system operatio
Etc..Therefore, it is necessary to form effective User operation log after carrying out necessary cleaning to acquired original data.
S103, by the User operation log input data analysis model, obtain each function module in the operation system
Optimized model.
Further, the Optimized model includes system optimization model, log collection Optimized model, data cleansing optimization mould
Type, data analysis Optimized model, self refresh Optimized model and work flow Optimized model.
The present embodiment is directed to operation system, mainly including log collection and data analysis two parts function, as shown in Figure 2.
Wherein log collection function can collect the operation log of various businesses system links operator, such as handoff options page,
The detailed operation behaviors such as mouse click behavior；Data analysis function can use data mining and analytical technology, to acquiring the day come
Will makes analysis, and feeds back circulation of official document, OA systems and service optimization upgrading scheme.
Specifically, operation system optimization method provided in this embodiment is clicked using operation log, the mouse of operation system
The data such as behavior record use the mode of machine learning to carry out user behavior analysis to operating personnel and as feedback, on the one hand may be used
Optimize in-company circulation of official document efficiency, redundancy is removed in terms of circulation of official document link, simplifies flow；From business operator
Code of practice is formulated in terms of people's custom improves circulation of official document speed；It on the other hand, can be with for the angle of business system development
It is fed back in time from the business management system of client, timely and effectively optimization system, improves user experience.
The present embodiment extracts the user's operation information in the system log by acquisition system daily record, can be effective
The a large amount of operation datas largely generated by regular job using intra-company's sorts of systems or software；And by believing user's operation
Breath is cleaned and is analyzed, and can automatically derive the Optimized model of each function module, timely and effectively optimization system, improves user
Experience.
Further, on the basis of above method embodiment, S103 is specifically included：
By the User operation log input data analysis model, user behavior analysis report is obtained, and according to the use
Family behavioural analysis is reported to obtain the Optimized model of each function module in the operation system.
Wherein, the user behavior analysis is reported as carrying out user behavior analysis by Data Analysis Model, to be used
Hardly conscious movement custom feature that family is generated when using system, during obtain in circulation of official document by human factor or system
Main occlusion link caused by design factor obtains system operation procedures optimization direction, and finally formed with user behavior phase
The analysis report of pass.
Reported by user behavior analysis, for system developer, can as system upgrade and repairing bug according to
According to, and finally improve system operatio flow, improve user experience；For enterprise, it can be used as and simplify internal official document flow
With reference to, find out flow key link, optimization enterprises workflow management, optimization operation flow etc..
Operation system optimization method is described below by way of specific example, as shown in figure 3, log collection can be made with data analysis
It is docked or is adapted to various businesses system for individual module or system.First acquisition user's word input, input sequence,
The operation datas such as click behavior；Then the data largely inputted are cleaned using washing moulding, obtains User operation log；
User behavior analysis is carried out followed by the data model of data analysis module, main purpose is to obtain user using system
The hardly conscious movement generated when system is accustomed to feature, obtains being made by human factor or system design considerations during circulation of official document
At main occlusion link, obtain system operation procedures optimize direction, and ultimately form user behavior analysis report.
The present embodiment includes mainly foundation as shown in Figure 2, whole using strong modularization, the design wind of loose coupling
Lattice, in the case where not influencing original system, in the form of third side plug and the system integration.
Log collection function is integrated as the form of plug-in unit with system, is mainly adopted comprising system interface, operation data
Collection and cleaning function.Wherein system interface refers to can pull system log from system；Operation data is then acquired essentially from being
Unite the page word input, mouse click, mouse sliding etc.；Data cleansing function is using trained washing moulding to input
Data are handled, and the effective daily record data of final output and are transmitted to data analysis module.
Data analysis function core is all kinds of analysis models, as shown in figure 4, can handle the daily record data of input
And generate the prioritization scheme for corresponding to disparate modules.In analysis model upgrading optimization, log acquisition module including own module
Washing moulding upgrading optimization, system upgrade optimization and enterprise's circulation of official document upgrading optimization.Mainly but not only include system optimization
Model and circulation of official document Optimized model.
This present embodiment is integrated into system with plug-in mode, all operational motions in capturing service system, utilizes cleaning mould
Type handles data；And using machine learning means using user's operation daily record data and analysis model to Business Stream
Row is rotated into monitor and business event upgrading is provided.
Fig. 5 shows that a kind of structural schematic diagram of operation system optimization device provided in this embodiment, described device include：
Log acquisition module 501, data cleansing module 502 and data analysis module 503, wherein：
The log acquisition module 501 is used for acquisition system daily record, and extracts the letter of the user's operation in the system log
Breath；
The data cleansing module 502 is obtained for screening the user's operation information input data washing moulding
User operation log is obtained to target data, and according to the target data；
The data analysis module 503 is used to, by the User operation log input data analysis model, obtain the industry
The Optimized model of each function module in business system.
Specifically, 501 acquisition system daily record of the log acquisition module, and extract the user's operation in the system log
Information；The data cleansing module 502 screens the user's operation information input data washing moulding, obtains number of targets
According to, and User operation log is obtained according to the target data；The data analysis module 503 is defeated by the User operation log
Enter Data Analysis Model, obtains the Optimized model of each function module in the operation system.
The present embodiment extracts the user's operation information in the system log by acquisition system daily record, can be effective
The a large amount of operation datas largely generated by regular job using intra-company's sorts of systems or software；And by believing user's operation
Breath is cleaned and is analyzed, and can automatically derive the Optimized model of each function module, timely and effectively optimization system, improves user
Experience.
Further, on the basis of above-mentioned apparatus embodiment, the letter of user's operation described in the log acquisition module 501
Breath includes word input information, word input sequence, mouse click information and mouse-over information.
Further, on the basis of above-mentioned apparatus embodiment, the letter of user's operation described in the log acquisition module 501
Breath further includes residence time of the user in each page and each tabs.
Further, on the basis of above-mentioned apparatus embodiment, Optimized model packet described in the data analysis module 503
Include system optimization model, log collection Optimized model, data cleansing Optimized model, data analysis Optimized model, self refresh optimization
Model and work flow Optimized model.
Further, on the basis of above-mentioned apparatus embodiment, the data analysis module 503 is specifically used for the use
Family operation log input data analysis model obtains user behavior analysis report, and is reported according to the user behavior analysis
To the Optimized model of each function module in the operation system.
Operation system optimization device described in the present embodiment can be used for executing above method embodiment, principle and technology
Effect is similar, and details are not described herein again.
The apparatus embodiments described above are merely exemplary, wherein the unit illustrated as separating component can
It is physically separated with being or may not be, the component shown as unit may or may not be physics list
Member, you can be located at a place, or may be distributed over multiple network units.It can be selected according to the actual needs
In some or all of module achieve the purpose of the solution of this embodiment.Those of ordinary skill in the art are not paying creativeness
Labour in the case of, you can to understand and implement.
Through the above description of the embodiments, those skilled in the art can be understood that each embodiment can
It is realized by the mode of software plus required general hardware platform, naturally it is also possible to pass through hardware.Based on this understanding, on
Stating technical solution, substantially the part that contributes to existing technology can be expressed in the form of software products in other words, should
Computer software product can store in a computer-readable storage medium, such as ROM/RAM, magnetic disc, CD, including several fingers
It enables and using so that a computer equipment (can be personal computer, server or the network equipment etc.) executes each implementation
Method described in certain parts of example or embodiment.
It should be noted that：The above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations；Although reference
Invention is explained in detail for previous embodiment, it will be understood by those of ordinary skill in the art that：It still can be right
Technical solution recorded in foregoing embodiments is modified or equivalent replacement of some of the technical features；And this
A little modification or replacements, the spirit and model of various embodiments of the present invention technical solution that it does not separate the essence of the corresponding technical solution
It encloses.
Claims (10)
1. a kind of operation system optimization method, which is characterized in that including：
Acquisition system daily record, and extract the user's operation information in the system log；
The user's operation information input data washing moulding is screened, obtains target data, and according to the number of targets
According to obtaining User operation log；
By the User operation log input data analysis model, the optimization mould of each function module in the operation system is obtained
Type.
2. according to the method described in claim 1, it is characterized in that, the user's operation information includes word input information, text
Word input sequence, mouse click information and mouse-over information.
3. according to the method described in claim 1, it is characterized in that, the user's operation information further include user in each page and
The residence time of each tabs.
4. according to the method described in claim 1, it is characterized in that, the Optimized model includes system optimization model, daily record adopts
Collect Optimized model, data cleansing Optimized model, data analysis Optimized model, self refresh Optimized model and work flow and optimizes mould
Type.
5. according to claim 1-4 any one of them methods, which is characterized in that described that the User operation log is inputted number
According to analysis model, the Optimized model of each function module in the operation system is obtained, is specifically included：
By the User operation log input data analysis model, user behavior analysis report is obtained, and according to user's row
The Optimized model of each function module in the operation system is obtained for analysis report.
6. a kind of operation system optimizes device, which is characterized in that including：
Log acquisition module is used for acquisition system daily record, and extracts the user's operation information in the system log；
Data cleansing module obtains target data for screening the user's operation information input data washing moulding,
And User operation log is obtained according to the target data；
Data analysis module, it is each in the operation system for by the User operation log input data analysis model, obtaining
The Optimized model of function module.
7. device according to claim 6, which is characterized in that user's operation information packet described in the log acquisition module
Include word input information, word input sequence, mouse click information and mouse-over information.
8. device according to claim 6, which is characterized in that user's operation information described in the log acquisition module is also
Including user each page and each tabs residence time.
9. device according to claim 6, which is characterized in that Optimized model described in the data analysis module includes being
System Optimized model, log collection Optimized model, data cleansing Optimized model, data analysis Optimized model, self refresh Optimized model
With work flow Optimized model.
10. according to claim 6-9 any one of them devices, which is characterized in that the data analysis module is specifically used for will
The User operation log input data analysis model obtains user behavior analysis report, and according to the user behavior analysis
Report obtains the Optimized model of each function module in the operation system.
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Application publication date: 20181102 |