CN108597516A - A kind of speech recognition system for intelligent sound customer service robot - Google Patents

A kind of speech recognition system for intelligent sound customer service robot Download PDF

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Publication number
CN108597516A
CN108597516A CN201810904072.7A CN201810904072A CN108597516A CN 108597516 A CN108597516 A CN 108597516A CN 201810904072 A CN201810904072 A CN 201810904072A CN 108597516 A CN108597516 A CN 108597516A
Authority
CN
China
Prior art keywords
module
controller
speech recognition
recognition system
customer service
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201810904072.7A
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Chinese (zh)
Inventor
郑长水
张宁
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beijing Beacon Wanjia Technology Co Ltd
Original Assignee
Beijing Beacon Wanjia Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Beijing Beacon Wanjia Technology Co Ltd filed Critical Beijing Beacon Wanjia Technology Co Ltd
Priority to CN201810904072.7A priority Critical patent/CN108597516A/en
Publication of CN108597516A publication Critical patent/CN108597516A/en
Pending legal-status Critical Current

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Classifications

    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J11/00Manipulators not otherwise provided for
    • B25J11/0005Manipulators having means for high-level communication with users, e.g. speech generator, face recognition means
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/28Constructional details of speech recognition systems
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223Execution procedure of a spoken command

Landscapes

  • Engineering & Computer Science (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Computational Linguistics (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • General Health & Medical Sciences (AREA)
  • Robotics (AREA)
  • Mechanical Engineering (AREA)
  • Toys (AREA)

Abstract

A kind of speech recognition system for intelligent sound customer service robot, it is characterised in that including controller, sound identification module, memory module, power module and interactive module;Wherein sound identification module is connected with controller;Memory is connected with controller;Power module is connected with controller;Interactive module is connected with controller;Interactive module includes input circuit, output circuit and indicating circuit;The present invention commonly uses the mode of electronic component by using some, realize that more single speech recognition system, circuit system are simple, cost-effective using Embedded structure, it may be convenient to embedded custom system, building block system builds flexible practicality, has the extensive market demand and application prospect.

Description

A kind of speech recognition system for intelligent sound customer service robot
Technical field
The invention belongs to field of speech recognition more particularly to a kind of speech recognition systems for intelligent sound customer service robot System.
Background technology
With the rapid advances of science and technology, various human-computer interaction products have entered in people’s lives, greatly Facilitate people’s lives, interactive voice is Human communication and exchanges in information most easily means and most important media, For a long time, people are intended to look for a kind of interactive mode of new approach the solution mankind and machine, it is desirable to machinery equipment energy " listening " understands that the voice messaging of the mankind interacts, and identifies its meaning and responds, to make corresponding actions, such interactive mode It can more be received by user, traditional interactive mode such as original keyboard, button, switch, the voice based on unspecified person is replaced to know Other technology already becomes an important development direction and research hotspot for human-computer interaction new paragon.The identification of voice signal is related to crowd Multi-subject knowledge system, since voice signal has the characteristics that contain much information, uncertain, dynamic and successional, in voice The phase process data volume such as pretreatment, feature extraction of signal is very big, the processing capacity of Processing Algorithm and hardware to software There are higher requirement, tradition to realize that voice signal identifies using the platform of the high process performances such as PC machine or industrial personal computer, but hard The excessively high development for having hindered speech recognition technology of software development cost.
Invention content
Present invention seek to address that the above problem, provides a kind of speech recognition system for intelligent sound customer service robot.
A kind of speech recognition system for intelligent sound customer service robot, it is characterised in that know including controller, voice Other module, memory module, power module and interactive module;Wherein sound identification module is connected with controller;Memory and control Device processed is connected;Power module is connected with controller;Interactive module is connected with controller;Interactive module includes input electricity Road, output circuit and indicating circuit.
In order to further improve the using effect of the present invention, the controller adopts TSSOP20 173MIL microcontrollers in order to control Device.
In order to further improve the using effect of the present invention, the sound identification module adopts ISD1820PY speech recognition cores Piece.
In order to further improve the using effect of the present invention, the working frequency of the controller is 96MHz.
In order to further improve the using effect of the present invention, SD card interface, input button are provided in the interactive module And USB interface.
In order to further improve the using effect of the present invention, the memory module is HD816 mobile hard disks.
The present invention commonly uses the mode of electronic component by using some, and more single language is realized using Embedded structure Sound identifying system, circuit system are simple, cost-effective, it may be convenient to which embedded custom system, building block system build flexible practicality, have There are the extensive market demand and application prospect.
Specific implementation mode
Including controller, sound identification module, memory module, power module and interactive module;Wherein sound identification module It is connected with controller;Memory is connected with controller;Power module is connected with controller;Interactive module and controller phase Connection;Interactive module includes input circuit, output circuit and indicating circuit.
A kind of speech recognition system of the present invention, the controller use TSSOP20 173MIL microcontrollers in order to control Device, internal high-speed memories possess abundant I/O mouth resources and the peripheral hardware for being linked to two APB buses.Include 12b's ADC, general 16b timer, further include the buses such as I2C, SPI, USART, USB, CAN or serial communication interface, resource in piece With expansion interface all very abundants, which is specially to be designed to meet high stability, low-power consumption, real-time, Gao Xing Valence than embedded product application.The core chip can meet the functional requirement of signer-independent sign language recognition, using mutually powered-down Road constitutes the minimum system of TSSOP20 173MIL, be also integrated in hardware PCB function draw pin output interface, SD card interface, USB download debug circuit, user key-press, power circuit etc..The sound identification module uses LD3320 voice recognition chips, The chip is the special chip of signer-independent sign language recognition, and inside has been integrated with voice recognition processor and some signal modulations Circuit possesses high performance A/D converter, D/A converter, microphone audio signal input interface, audio decoder output interface It is only needed with the good lists of keywords to be identified of software editing Deng, user, ISD1820PY maximums can support 150 keywords Sentence, is not transmitted to these row in chip in the form of character, so that it may to carry out degree of approximation analysis to voice signal to be identified, Result is exported after identification.The working frequency of the controller is 96MHz.SD card interface, input are provided in the interactive module Button and USB interface.The system bulk is small and exquisite, built-in module unit can be used as to incorporate in subscriber's line circuit or board, on After electricity TSSOP20 173MIL internal processes carry out program initialization, SD card file system initialization, ISD1820PY initialization, It then waits for identification audio to receive, output response message or decoding audio, final to realize building block system functional group after the completion of identification The repertoire of part.

Claims (6)

1. a kind of speech recognition system for intelligent sound customer service robot, it is characterised in that:Including controller, speech recognition Module, memory module, power module and interactive module;Wherein sound identification module is connected with controller;Memory and control Device is connected;Power module is connected with controller;Interactive module is connected with controller;Interactive module include input circuit, Output circuit and indicating circuit.
2. a kind of speech recognition system for intelligent sound customer service robot according to claim 1, it is characterised in that: The controller adopts TSSOP20 173MIL microcontrollers device in order to control.
3. a kind of speech recognition system for intelligent sound customer service robot according to claim 1, it is characterised in that: The sound identification module adopts ISD1820PY voice recognition chips.
4. a kind of speech recognition system for intelligent sound customer service robot according to claim 1, it is characterised in that: The working frequency of the controller is 96MHz.
5. a kind of speech recognition system for intelligent sound customer service robot according to claim 1, it is characterised in that: SD card interface, input button and USB interface are provided in the interactive module.
6. a kind of speech recognition system for intelligent sound customer service robot according to claim 1, it is characterised in that: The memory module is HD816 mobile hard disks.
CN201810904072.7A 2018-08-09 2018-08-09 A kind of speech recognition system for intelligent sound customer service robot Pending CN108597516A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201810904072.7A CN108597516A (en) 2018-08-09 2018-08-09 A kind of speech recognition system for intelligent sound customer service robot

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201810904072.7A CN108597516A (en) 2018-08-09 2018-08-09 A kind of speech recognition system for intelligent sound customer service robot

Publications (1)

Publication Number Publication Date
CN108597516A true CN108597516A (en) 2018-09-28

Family

ID=63618935

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201810904072.7A Pending CN108597516A (en) 2018-08-09 2018-08-09 A kind of speech recognition system for intelligent sound customer service robot

Country Status (1)

Country Link
CN (1) CN108597516A (en)

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Application publication date: 20180928