CN108509291B - Application program is operating abnormally restorative procedure and system and mobile terminal - Google Patents
Application program is operating abnormally restorative procedure and system and mobile terminal Download PDFInfo
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- CN108509291B CN108509291B CN201810161581.5A CN201810161581A CN108509291B CN 108509291 B CN108509291 B CN 108509291B CN 201810161581 A CN201810161581 A CN 201810161581A CN 108509291 B CN108509291 B CN 108509291B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
- G06F11/0736—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in functional embedded systems, i.e. in a data processing system designed as a combination of hardware and software dedicated to performing a certain function
- G06F11/0742—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in functional embedded systems, i.e. in a data processing system designed as a combination of hardware and software dedicated to performing a certain function in a data processing system embedded in a mobile device, e.g. mobile phones, handheld devices
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/079—Root cause analysis, i.e. error or fault diagnosis
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0793—Remedial or corrective actions
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Abstract
This application involves a kind of mobile terminals with application program operation exception repair function and its application program to be operating abnormally restorative procedure and system.Application program operation exception restorative procedure includes: whether the international mobile equipment identification number of detection mobile terminal is normal, if, then obtain the local time locating for the system time and mobile terminal of mobile terminal, it is whether consistent with system time to compare the local time, if, then detecting application program itself whether there is exception, if it is not, then；Switch the login account number of application program, and whether detect application program operation abnormal, if so, restoring the original version of application program.Above-mentioned application program is operating abnormally restorative procedure can easily check the reason of application program is operating abnormally automatically, to assist user's repairing applications to be operating abnormally.
Description
Technical field
This application involves mobile communications device fields, more particularly to one kind can be automatically repaired application program operation exception
Mobile terminal and its application program are operating abnormally restorative procedure and system.
Background technique
With the development of mobile internet, the application program based on mobile Internet is also increasing, various application programs
Colourful service is provided for user.Application program is divided into client (that is: client application) and server-side two parts.Its
In, client application operates in mobile communication equipment, for users to use；And service end part and operate in server, for visitor
The application of family end provides background service.
The case where client application of application program is likely to occur starting when in use or is operating abnormally, so that user can not
Normal use application program, for example, since client application uses operation exception etc. caused by local cache.Currently, people
Usually by going investigation application program to be operating abnormally manually the reason of, or directly delete application program and re-download peace
Dress.Complex steps are checked and repaired to the reason of when above-mentioned application program is operating abnormally, and can bring to user very big
Inconvenience, to affect the usage experience of user.
Summary of the invention
The embodiment of the present application is designed to provide a kind of shifting that can easily check application program and be operating abnormally reason
Dynamic terminal and its application program are operating abnormally restorative procedure and system, to assist user's repairing applications to be operating abnormally, thus
Solve above-mentioned technical problem.
The embodiment of the present application provides a kind of application program operation exception restorative procedure, which is characterized in that is applied to apply journey
Sort run exception repair system and the mobile terminal that repair system is operating abnormally configured with the application program.Application program operation
Abnormal restorative procedure includes: whether the international mobile equipment identification number of detection mobile terminal is normal, if so, obtaining mobile terminal
System time and mobile terminal locating for the local time, whether with system time consistent, if so, detection is answered if comparing the local time
It whether there is exception with program itself, if it is not, then；Switch the login account number of application program, and whether detects application program operation
It is abnormal, if so, restoring the original version of application program.
In wherein some embodiments, detection application program itself whether there is exception, comprising: detecting application program is
It is no to be in disabled status, if so, releasing the disabling of application program.
In wherein some embodiments, release the disabling of application program, comprising: release the disabling of application program service with
And release the disabling of application framework.
In wherein some embodiments, after the disabling for releasing application program, further includes: whether the operation of detection application program
It is abnormal, if so, removing the application data of application program.
In wherein some embodiments, the application data of application program are removed, comprising: remove application program service, answer
With the data of program frame and application program itself.
In wherein some embodiments, switch the login account number of application program, comprising: exit the application journey currently logged in
Sequence account receives another account that user logs in, login application program.Restore the original version of application program, comprising: unloading is more
New application, the factory version when version of application program being made to revert to factory.
In wherein some embodiments, mobile terminal is the mobile terminal using Android operation system, and application program is
The shop google, application program are operating abnormally the abnormal reparation that restorative procedure is applied to the shop google.
In wherein some embodiments, the local time locating for the system time and mobile terminal of mobile terminal is obtained, than
It is whether consistent with system time compared with the local time, if it is not, system time is then modified to the local time.
In wherein some embodiments, before whether the international mobile equipment identification number of detection mobile terminal is normal,
Further include: the operating status of application program is detected, application program operation exception occurs or detects that application program is sent out if detecting
When operation exception reports an error out, then whether the international mobile equipment identification number for executing detection mobile terminal is normal.
In wherein some embodiments, whether the international mobile equipment identification number for detecting mobile terminal is normal, comprising: inspection
Survey whether international mobile equipment identification number is whether empty, detection international mobile equipment identification number length standardizes, detects international shifting
Whether the check code of dynamic EIC equipment identification code standardizes.
The embodiment of the present application also provides a kind of application program operation exception repair system, mobile terminal is run on, using journey
The application program that sort run exception repair system is used to execute any of the above-described is operating abnormally restorative procedure.Application program operation is different
Normal repair system includes: IMEI detection unit, for whether just to detect the international mobile equipment identification number (IMEI) of mobile terminal
Often；System time detection unit, for obtaining the local time locating for the system time and mobile terminal of mobile terminal, and for than
It is whether consistent with system time compared with the local time；Application program repair module, for detecting the exception of application program itself；It is abnormal
Determination module, it is whether abnormal for detecting application program operation；Account switching module, for switching the login account of application program
Number；And recovery module, for restoring the original version of application program.
The embodiment of the present application also provides a kind of mobile terminal, including electronic body portion, one or more processors, storage
Device；And above-mentioned application program is operating abnormally repair system, application program operation exception repair system is stored in this and deposits
In reservoir and it is configured as being executed by the one or more processors.
Compared with the existing technology, application program provided in this embodiment is operating abnormally restorative procedure and system, can answer
When operation exception with program, the abnormality of investigation mobile terminal the machine and reparation first, in the different of application program
Continue to check the existing exception of application program itself in normal unsolved situation, be carried out by automatically checking operation exception reason
It is operating abnormally and repairs, can largely help user to solve the reparation that application program is operating abnormally, sufficiently simplify use
Family operation, improves remediation efficiency, and the usage experience of user is improved.
Detailed description of the invention
In order to illustrate more clearly of the technical solution of the application, attached drawing needed in embodiment will be made below
Simply introduce, it should be apparent that, the accompanying drawings in the following description is only some embodiments of the application, general for this field
For logical technical staff, without creative efforts, it is also possible to obtain other drawings based on these drawings.
Fig. 1 is the flow diagram that the application program that the application first embodiment provides is operating abnormally restorative procedure；
Fig. 2 is the flow diagram that the application program that the application second embodiment provides is operating abnormally restorative procedure；
Fig. 3 is the functional block diagram that application program provided by the embodiments of the present application is operating abnormally repair system；
Fig. 4 is the schematic diagram of mobile terminal provided by the embodiments of the present application；
Fig. 5 is the schematic diagram of the hardware environment of mobile terminal shown in Fig. 4.
Specific embodiment
Below in conjunction with the attached drawing in the embodiment of the present application, technical solutions in the embodiments of the present application carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of embodiments of the present application, instead of all the embodiments.It is based on
Embodiment in the application, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall in the protection scope of this application.
Include, but are not limited to be set as " communication terminal " (or being referred to as " terminal ") used in the embodiment of the present application
Be set to via Wireline connection (such as via Public Switched Telephone Network (PSTN), digital subscriber line (DSL), digital cable,
Direct cable connection and/or another data connection/network) and/or via (for example, being directed to cellular network, WLAN
(WLAN), such as the digital TV network of DVB-H network, satellite network, AM-FM broadcasting transmitter and/or another communication are whole
End) wireless interface receives/sends the device of signal of communication.Being configured to can be by by the communication terminal of radio interface communication
Referred to as " wireless communication terminal ", " wireless terminal " and/or " mobile terminal ".The example of mobile terminal includes, but are not limited to defend
Star or cellular phone；It can be with the personal communication of combination cellular radio telephone and data processing, fax and communication ability
System (PCS) terminal；It may include radio telephone, pager, the Internet/intranet access, Web browser, memo pad, day
It goes through and/or the PDA of global positioning system (GPS) receiver；And conventional laptop and/or palmtop receiver or including nothing
Other electronic devices of line electricity telephone transceiver.Below in conjunction with the attached drawing in the embodiment of the present application, in the embodiment of the present application
Technical solution be clearly and completely described.
Referring to Fig. 1, the application first embodiment provides a kind of application program operation exception restorative procedure.The application program
Restorative procedure is operating abnormally by automatically checking the reason of application program of mobile terminal is operating abnormally, and is repaired
It is multiple, reparation step when application program is operating abnormally can be simplified.In embodiments of the present invention, the example of the application program
Including but not limited to are as follows: software store (such as shop google, the shop OPPO), shopping software (such as mobile phone Taobao, mobile phone Jingdone district
Deng), Games Software, ocr software, music software.Above-mentioned application program is operating abnormally restorative procedure, in practical application, answering
For mobile terminal, which is also referred to as APP or application, application software or software.Preferably, in some embodiments
In, which is mobile phone or tablet computer, and the operating system of the mobile terminal is Android system, which is
The shop google, the application program are operating abnormally the operation exception reparation that restorative procedure is applied to the shop google.
In some embodiments, above-mentioned application program is operating abnormally restorative procedure applied to application journey as shown in Figure 3
Sort run exception repair system 300 and the (figure of mobile terminal 100 that repair system 300 is operating abnormally configured with the application program
4).The example of mobile terminal 100 includes but is not limited to: mobile phone, tablet computer, smart camera or portable computer etc. are mobile
Terminal device.Above-mentioned application program is operating abnormally restorative procedure and may comprise steps of:
Step S101: when application program is operating abnormally, the international mobile equipment identification number of mobile terminal is detected
Whether (International Mobile Equipment Identity, abbreviation IMEI code) be normal, then executes if abnormal,
Step S103 thens follow the steps S105 if normal.
Further, before starting is operating abnormally the step of repairing, the operating status of application program is detected, and detecting
When there is exception to application program operation or detecting that application program sending operation exception reports an error, automatically further detection movement
Whether the IMEI code of terminal is normal, thens follow the steps S103 if abnormal, if normal, thens follow the steps S105.In some implementations
In mode, when application program is operating abnormally, it can be started by user and be operating abnormally the step of repairing, for example, mobile terminal
In built-in abnormal Recovery Options if user has found that application program is operating abnormally start operation exception Recovery Options, it is mobile
Terminal then starts to execute step S101.
In embodiments of the present invention, the operation exception performance of application program can include but is not limited to include: that sudden strain of a muscle moves back, is white
Screen, execution function operation exception etc..For example, using the shop google as the example of application program, being operating abnormally performance can be with
Include but is not limited to include: sudden strain of a muscle move back, white screen, can not downloading application software etc..
International mobile equipment identification number (abbreviation IMEI code), " the electronics string number " being made of 15 bit digitals, it with every
Mobile terminal (such as mobile phone) corresponds, and every IMEI code on the move is that the whole world is unique.Every movement
Terminal will all be endowed globally unique one group of IMEI code after finishing assembly, and the IMEI code is from producing to being delivered for use all
It will be recorded by production firm.
Since application program relies on application program service at runtime, and application program service can detect IMEI on startup
Code, if IMEI code generates exception, application program can be also operating abnormally.For example, using the shop google as application program
Example, the shop google relies on google service in actual operation, and whether normal for google service if can detect IMEI code, if
IMEI code generates exception, inevitably results in the shop google operation exception.
In embodiments of the present invention, the abnormal conditions that IMEI code may occur include: IMEI code for sky, and IMEI code is not advised
Model (including character length is lack of standardization, check code is lack of standardization etc.) situations such as.Further, the world movement for detecting mobile terminal is set
Whether standby identification code is normal, may include the combination of any one or more steps in following detecting step: detection is international mobile
Whether EIC equipment identification code is whether empty, detection international mobile equipment identification number length standardizes, detects international mobile device identification
Whether the check code of code standardizes.
In some embodiments, the abnormal conditions that IMEI code may occur further include: IMEI code on mobile terminal with
The IMEI code indicated on its packing box is different.It is indicated on IMEI code and its packing box on mobile terminal at this point, user is needed to compare
IMEI code.In the case, step S101 can be with are as follows: when application program is operating abnormally, prompt user check it is mobile eventually
The international mobile equipment identification number (International Mobile Equipment Identity, abbreviation IMEI code) at end is
It is no normal, S103 is thened follow the steps if abnormal, if normal, thens follow the steps S107.Further, application program is detected
When being operating abnormally, further prompt user checks whether the IMEI code of mobile terminal is normal, if receiving user's judgement
The abnormal instruction of IMEI code, thens follow the steps S103, if receiving user judges that IMEI code normally instructs, thens follow the steps
S105。
Step S103: prompt IMEI code is abnormal, and exits reparation, EP (end of program).
Further, it prompts IMEI code abnormal in the display interface of mobile terminal in the form of a popup window, and exits reparation.
At this point, user is needed to seek the help of mobile terminal after-sale service.Further, in some embodiments, if IMEI code is abnormal,
While prompting user's IMEI code exception, user is prompted to seek the help of mobile terminal after-sale service.
Step S105: whether the system time for detecting mobile terminal is normal, thens follow the steps S107 if abnormal, if just
Often, S111 is thened follow the steps.
Further, whether consistent the local time locating for the system time and mobile terminal of mobile terminal is detected, if unanimously,
Then think that the system time of mobile terminal is normal, if inconsistent, then it is assumed that the system time of mobile terminal is abnormal.
Further, in some embodiments, whether the system time for detecting mobile terminal is normal, comprising steps of obtaining
The local time locating for mobile terminal is taken, the system time of mobile terminal is obtained, the system time for comparing mobile terminal and movement are eventually
Hold the locating local time whether consistent, if unanimously, then it is assumed that the system time of mobile terminal is normal, if inconsistent, then it is assumed that move
The system time of dynamic terminal is abnormal.
Step S107: the system time of mobile terminal is corrected.Further, when automatically correcting the system of mobile terminal
Between, the system time of mobile terminal is modified to the time local locating for mobile terminal.
In some embodiments, mobile terminal can automatically be corrected after the instruction for receiving user's improvement time
System time.For example, when the system time for detecting mobile terminal is abnormal, issue the user with whether the inquiry of improvement time
It asks, if user confirms the improvement time, automatically corrects the system time of mobile terminal.
Step S109: whether detection application program operation exception solves, if having solved, terminates, if unresolved, executes
Step S111.
Step S111: whether the disabled status for detecting application program is normal, thens follow the steps S113 if abnormal, if just
Often, S117 is thened follow the steps.
Further, the disabled status of application program includes the disabled status and application framework of application program service
Disabled status detect the disabled status of application program service and the disabled status of application framework in step S111,
If both application program service, application framework is not disabled, then it is assumed that the disabled status of application program is normal,
That is, application program is not in disabled status；If one of both application program service, application framework are disabled,
Think that the disabled status of application program is abnormal, that is, application program is in disabled status.For example, using the shop google as
The example of application program, the shop google relies on google service and google frame in actual operation, if google takes
Any of business and google frame are disabled, then the shop google is in disabled status, inevitably results in google quotient
Shop is operating abnormally.
Step S113: the disabling of application program is released.
Further, the disabling for releasing application program applies journey including releasing the disabling of application program service and releasing
The disabling of sequence frame keeps mobile terminal normal to the state recovery of application program.For example, using the shop google as application
The example of program, the shop google relies on google service and google frame in actual operation, releases the shop google
Disabling when, while release google service and google frame disabling, make the state recovery in the shop google just
Often.
Step S115: whether detection application program operation exception solves, if having solved, terminates, if unresolved, executes
Step S117.
Step S117: the application data of application program are removed.
Further, remove the application data of application program, including remove application program service, application framework and
The data of application program itself.For example, using the shop google as the example of application program, the shop google in actual operation
Rely on google service and google frame, remove the shop google application data when, while remove google service,
The data in google frame and the shop google itself.
Step S119: whether detection application program operation exception solves, if having solved, terminates, if unresolved, executes
Step S121.
Step S121: switch the login account number of application program.Further, switch the login account number of application program, comprising:
The application program account currently logged in is exited, and receives another account of user's login, login application program.
Step S123: whether detection application program operation exception solves, if having solved, terminates, if unresolved, executes
Step S125.
Step S125: restore the original version of application program, EP (end of program).
It should be understood that restoring the original version of application program, also referred to as " unloading more new application ", that is, unloading is more
Application program after new, makes the version of application program revert to original version.The original version should be understood as application program
Factory version when factory.
Compared with the existing technology, application program provided in this embodiment is operating abnormally restorative procedure, can be in application program
When operation exception, automatically investigation is operating abnormally reason, the help that user seeks after-sale service is not needed, larger
User can be helped to solve the reparation that application program is operating abnormally in degree, sufficiently simplify user's operation, improve remediation efficiency,
The usage experience of user is improved.In addition, different by the operation for automatically, seriatim checking mobile terminal and application program
Often, it and is finding to repair operation exception in time when being operating abnormally, after the reason of each operation exception, repairs, confirmation application
Whether program operation exception solves, if having solved, terminates, if unresolved, continue investigation and is operating abnormally, can be improved application
The efficiency and success rate of program reparation.
Please refer to Fig. 2, the application program based on above-mentioned first embodiment is operating abnormally restorative procedure, and the application second
Embodiment also provides another application program and is operating abnormally restorative procedure, and the application program of second embodiment is operating abnormally reparation side
Method is repaired by automatically checking the reason of application program of mobile terminal is operating abnormally, and can simplify application
Reparation step when program is operating abnormally.In the particular embodiment, application program is operating abnormally restorative procedure and is applied to
Application program as shown in Figure 3 is operating abnormally repair system 300 and is operating abnormally repair system 300 configured with the application program
Mobile terminal 100 (Fig. 4).It may include following that the application program that the application second embodiment provides, which is operating abnormally restorative procedure,
Step:
Step S201: when application program is operating abnormally, whether detection mobile terminal the machine is normal, if abnormal, then
The abnormality of mobile terminal the machine is repaired, and executes step S203 after repairing successfully, is terminated if it cannot repair；If mobile
Terminal the machine is normal, thens follow the steps S205.
In the present embodiment, when application program is operating abnormally, whether the state for detecting mobile terminal the machine is normal, on
The state of the mobile terminal the machine stated includes: the IMEI code of mobile terminal and the system time of mobile terminal.If mobile terminal
IMEI code and the system time of mobile terminal be normal condition, then it is assumed that the state of mobile terminal the machine is normal, if moving
It is abnormal to move one of the IMEI code of terminal and the system time of mobile terminal, then it is assumed that the state of mobile terminal the machine is not
Normally.In step s 201, the state of mobile terminal the machine is detected and repaired, the step in first embodiment can be passed through
S101, S103, S105, S107 realize that this specification do not repeat one by one.
Step S203: whether detection application program operation exception solves, if having solved, terminates, if unresolved, executes
Step S205.
Step S205: detection application program itself whether there is exception, if so, the exception of repairing applications itself,
If it is not, thening follow the steps S207.
By step S201 to the reparation of mobile terminal the machine after, or the situation normal in the state of mobile terminal the machine
Under, if application program operation exception still remains, further detecting application program itself whether there is exception, if using journey
There are exceptions for sequence itself, then need repairing applications itself existing abnormal.In the present embodiment, application program itself exists
Exception, may include: application program disabled status is abnormal, data exception of application program.
In some embodiments, the disabled status of repairing applications is abnormal, comprising: detection mobile terminal is about application
Whether the disabled status of program is normal, if mobile terminal has disabled application program, then it is assumed that mobile terminal is about application program
Disabled status is abnormal, that is, the disabled status of application program is abnormal.Further, the disabled status of application program includes answering
With the disabled status of procedure service and the disabled status of application framework, if application program service, application framework two
Person is not disabled, then it is assumed that the disabled status of application program is normal；If its of both application program service, application framework
One of it is disabled, then it is assumed that the disabled status of application program is abnormal.In step S205, the taboo of simultaneously repairing applications is detected
With exception, can be realized by step S111, S113 in first embodiment, this specification does not repeat one by one.
In some embodiments, step S205 can remove the data of application program further with repairing applications
The exception of itself, at this point, step S205 can be realized by the step S117 in first embodiment.In other words, in some realities
It applies in mode, step S205 may include step S111, S113, S115, S117 in first embodiment, and this specification does not make one
One repeats.
Step S207: whether detection application program operation exception solves, if having solved, terminates, if unresolved, executes
Step S209.
Step S209: switch the login account number of application program.
By step S205 to the reparation of application program exception itself after, or the situation normal in application program itself
Under, if application program operation exception still remain, it is believed that application program operation exception be by login account number extremely caused by,
The login account of switching application program is then needed to be operating abnormally reason further to exclude application program.Further, switching application
The login account number of program, comprising: exit the application program account currently logged in, and receive another account of user's login, log in
Application program.
Step S211: whether detection application program operation exception solves, if having solved, terminates, if unresolved, executes
Step S213.
Step S213: restore the original version of application program, EP (end of program).
It should be understood that restoring the original version of application program, also referred to as " unloading more new application ", that is, unloading is more
Application program after new, makes the version of application program revert to original version.The original version should be understood as application program
Factory version when factory.
Compared with the existing technology, application program provided in this embodiment is operating abnormally restorative procedure, can be in application program
When operation exception, the abnormality of investigation mobile terminal the machine and reparation first, in the operation exception of application program
Continue to check the existing exception of application program itself in unsolved situation, be transported by automatically checking operation exception reason
Row is abnormal to be repaired, and can largely be helped user to solve the reparation that application program is operating abnormally, sufficiently be simplified user
Operation, improves remediation efficiency, and the usage experience of user is improved.
Referring to Fig. 3, the application program provided based on the above embodiment is operating abnormally restorative procedure, the application embodiment
A kind of application program operation exception repair system 300 is provided, is run on mobile terminal 100 as shown in Figure 4.Application program fortune
Row exception repair system 300 is used to execute above-mentioned application program and is operating abnormally restorative procedure, to pass through automatically investigation movement
The reason of application program of terminal is operating abnormally, and repaired, it can simplify when application program is operating abnormally
Repair step.In the application embodiment, application program is operating abnormally repair system 300 and is stored in mobile terminal 100
In memory, and it is configured as being executed by the one or more processors of mobile terminal 100.
Specifically in the embodiment shown in fig. 3, it includes the machine repair module that application program, which is operating abnormally repair system 300,
310, application program repair module 320, account switching module 330, abnormal determination module 340 and recovery module 350.This machine maintenance
Module 310 is used for when application program is operating abnormally again, and whether detection mobile terminal the machine is normal, and for mobile whole
The abnormality of mobile terminal the machine is repaired when holding the machine exception.Application program repair module 320 is used for repairing applications sheet
It is abnormal existing for body.Account switching module 330 is used to switch the login account of application program.Abnormal determination module 340 is used for
Any of the machine repair module 310, application program repair module 320 and account switching module 330, which execute, repairs step
Whether detection application program operation exception solves afterwards.Recovery module 350 is used to restore the original version of application program.It is understood that
, above-mentioned each module can be the program module run in computer readable storage medium, the purposes of above-mentioned modules
And work is specific as follows:
The machine repair module 310 is used for when application program is operating abnormally, and whether detection mobile terminal the machine is normal,
The abnormality of mobile terminal the machine is then repaired if abnormal,.Further, the machine repair module 310 includes that IMEI detection is single
Member 311 and system time detection unit 313.
IMEI detection unit 311 is used to detect the international mobile equipment identification number (International of mobile terminal
Mobile Equipment Identity, abbreviation IMEI code) it is whether normal, and for prompting IMEI code in IMEI code exception
It is abnormal.Further, IMEI detection unit 311 is for prompting IMEI code in the display interface of mobile terminal in the form of a popup window
It is abnormal, and exit reparation.At this point, user is needed to seek the help of mobile terminal after-sale service.Further, in some embodiments
In, if IMEI code is abnormal, IMEI detection unit 311 is for being also used to that user is prompted to seek while prompting user's IMEI code exception
Ask the help of mobile terminal after-sale service.
Whether the system time that system time detection unit 313 is used to detect mobile terminal is normal, and in mobile terminal
Correction system time when system time is abnormal.Further, system time detection unit 313 is for detect mobile terminal
Whether system time and local time locating for mobile terminal are consistent, if unanimously, then it is assumed that the system time of mobile terminal is normal, if not
Unanimously, then it is assumed that the system time of mobile terminal is abnormal.
Further, in some embodiments, system time detection unit 313 is for obtaining locality locating for mobile terminal
Time obtains the system time of mobile terminal, whether compares the local time locating for the system time and mobile terminal of mobile terminal
Unanimously, if unanimously, then it is assumed that the system time of mobile terminal is normal, if inconsistent, then it is assumed that the system time of mobile terminal is not
Normally.
Further, system time detection unit 313 is also used to after the instruction for receiving user's improvement time, correction movement
The system time of terminal.For example, system time detection unit 313 is used when the system time for detecting mobile terminal is abnormal
In issue the user with whether the inquiry of improvement time, if user confirm the improvement time, system time detection unit 313 correction move
The system time of dynamic terminal.
In some embodiments, the machine repair module 310 further includes abnormality detecting unit 315, abnormality detecting unit 315
For detecting the operation exception of application program.Further, abnormality detecting unit 315 is different for detecting application program appearance operation
Often or the operation exception of detection application program sending reports an error, and application program is enable to be operating abnormally 300 timely learning of repair system
Application program is operating abnormally and executes reparation.
Application program repair module 320 is existing abnormal for repairing applications itself.Pass through the machine repair module pair
After the reparation of mobile terminal the machine, or in the normal situation of state of mobile terminal the machine, if application program is operating abnormally
It still remains, then caused by application program repair module 320 is for determining that application program operation exception is the exception by itself, answers
It is existing abnormal for repairing applications itself with program repair module 320.Application program repair module 320 includes disabling shape
State detection unit 321 and data dump unit 323.
Whether disabled status of the disabled status detection unit 321 for application program be normal, and in the disabling of application program
When abnormal state, the disabling of application program is released.Further, disabled status detection unit 321 is for detecting application program clothes
The disabled status of business and the disabled status of application framework, if both application program service, application framework not
It is disabled, then it is assumed that the disabled status of application program is normal；If one of both application program service, application framework
It is disabled, then it is assumed that the disabled status of application program is abnormal.Further, disabled status detection unit 321 is also used to release
Application program service, the disabling of application framework keep mobile terminal normal to the state recovery of application program.
The application data of the removing application program of data dump unit 323.Further, data dump unit 323 is for clear
Except the data of application program service, application framework and application program itself.
Account switching module 330 is used to switch the login account number of application program.Further, account switching module 330 is used
In exiting the application program account currently logged in, and receive another account of user's login, login application program.
Compared with the existing technology, application program provided in this embodiment is operating abnormally repair system, can be in application program
When operation exception, the abnormality of investigation mobile terminal the machine and reparation first, in the operation exception of application program
Continue to check the existing exception of application program itself in unsolved situation, be transported by automatically checking operation exception reason
Row is abnormal to be repaired, and can largely be helped user to solve the reparation that application program is operating abnormally, sufficiently be simplified user
Operation, improves remediation efficiency, and the usage experience of user is improved.
Please refer to Fig. 4 and Fig. 5, repair system 200 and application program fortune are operating abnormally based on above-mentioned application program
Row exception restorative procedure, the embodiment of the present application also provide a kind of mobile terminal 100 comprising electronic body portion 10, electronic body
Portion 10 includes the main display 14 of shell 12 and setting on housing 12.Metal, such as steel, aluminium alloy system can be used in shell 12
At.In the present embodiment, main display 14 generally includes display panel 111, may also comprise and carries out for responding to display panel 111
The circuit etc. of touch control operation.Display panel 111 can be a liquid crystal display panel (LiquidCrystalDisplay, LCD),
In some embodiments, display panel 111 is a touch screen 109 simultaneously.
Referring to Fig. 5, in actual application scenarios, mobile terminal 100 can be used as intelligent mobile phone terminal carry out using,
In this case electronic body portion 10 also typically includes one or more (one is only shown in Fig. 5) processors 102, memory
104, radio frequency (RadioFrequency, RF) module 106, voicefrequency circuit 110, sensor 114, input module 118, power module
122, radio frequency reading mould group 124.It will appreciated by the skilled person that structure shown in fig. 5 is only to illustrate, it is not right
The structure in electronic body portion 10 causes to limit.For example, electronic body portion 10 may also include it is more or less than shown in Fig. 5
Component, or with the configuration different from shown in Fig. 5.
It will appreciated by the skilled person that every other component belongs to outer for processor 102
If being coupled between processor 102 and these peripheral hardwares by multiple Peripheral Interfaces 124.Peripheral Interface 124 can be based on following standard
Realize: Universal Asynchronous Receive/sending device (UniversalAsynchronousReceiver/Transmitter, UART) leads to
With input/output (GeneralPurposeInputOutput, GPIO), Serial Peripheral Interface (SPI)
(SerialPeripheralInterface, SPI), internal integrated circuit (Inter-IntegratedCircuit, I2C), but
It is not limited to above-mentioned standard.In some instances, Peripheral Interface 124 can only include bus；In other examples, Peripheral Interface
124 may also include other elements, such as one or more controller, such as the display controller for connecting display panel 111
Or the storage control for connecting memory.In addition, these controllers can also be detached from Peripheral Interface 124,
And be integrated in processor 102 or corresponding peripheral hardware in.
Memory 104 can be used for storing software program and module, and processor 102 is stored in memory 104 by operation
Interior software program and module, thereby executing various function application and data processing.Memory 104 may include that high speed is random
Memory may also include nonvolatile memory, such as one or more magnetic storage device, flash memory or other are non-volatile
Property solid-state memory.In some instances, memory 104 can further comprise the storage remotely located relative to processor 102
Device, these remote memories can pass through network connection to electronic body portion 10 or main display 14.The example packet of above-mentioned network
Include but be not limited to internet, intranet, local area network, mobile radio communication and combinations thereof.
Radio-frequency module 106 is used to receive and transmit electromagnetic wave, realizes the mutual conversion of electromagnetic wave and electric signal, thus with
Communication network or other equipment are communicated.Radio-frequency module 106 may include various existing for executing the electricity of these functions
Circuit component, for example, antenna, RF transceiver, digital signal processor, encryption/deciphering chip, subscriber identity module (SIM) card,
Memory etc..Radio-frequency module 106 can be communicated or be led to various networks such as internet, intranet, wireless network
Wireless network is crossed to be communicated with other equipment.Above-mentioned wireless network may include cellular telephone networks, WLAN or
Metropolitan Area Network (MAN).Various communication standards, agreement and technology can be used in above-mentioned wireless network, and including but not limited to the whole world is mobile logical
Letter system (GlobalSystemforMobileCommunication, GSM), enhanced mobile communication technology
(EnhancedDataGSMEnvironment, EDGE), Wideband CDMA Technology (widebandcodedivisionmulti
Pleaccess, W-CDMA), Code Division Multiple Access (Codedivisionaccess, CDMA), time division multiple access technology
(timedivisionmultipleaccess, TDMA), (such as U.S. adopting wireless fidelity technology (Wireless, Fidelity, WiFi)
Institute of Electrical and Electric Engineers standard IEEE 802.10A, IEEE802.11b, IEEE802.11g and/or IEEE802.11n),
The networking telephone (Voiceoverinternetprotocal, VoIP), worldwide interoperability for microwave accesses (WorldwideInteroper
AbilityforMicrowaveAccess, Wi-MaX), other be used for mail, instant messaging and short message agreement, Yi Jiren
What his suitable communications protocol, or even may include the agreement that those are not developed currently yet.
Voicefrequency circuit 110, loudspeaker 101, sound jack 103, microphone 105 provide user and electronic body portion 10 jointly
Or the audio interface between main display 14.Specifically, voicefrequency circuit 110 receives voice data from processor 102, by sound
Data are converted to electric signal, by electric signal transmission to loudspeaker 101.Loudspeaker 101 converts electrical signals to what human ear can be heard
Sound wave.Voicefrequency circuit 110 receives electric signal also from microphone 105, converts electrical signals to voice data, and by voice data
Processor 102 is transferred to be further processed.Audio data from memory 104 or can pass through radio-frequency module
106 obtain.In addition, audio data also can store into memory 104 or be sent by radio-frequency module 106.
Sensor 114 is arranged in electronic body portion 10 or in main display 14, and the example of sensor 114 includes but not
It is limited to: optical sensor, operation sensor, pressure sensor, gravity accelerometer and other sensors.
Specifically, optical sensor may include ambient light sensor 114F and proximity sensor, wherein ambient light level
Device 114F can be with the light and shade of sense ambient light, and some modules for allowing for processor 102 to execute utilize ambient light sensor
The output data of 114F automatically adjusts the output of display.Further, light sensor 114F detects ring by light-sensitive element
The intensity of visible light in border is allowed for processor 102 and is executed above-mentioned application journey using the data of light sensor 114F
Sort run exception restorative procedure.Specifically in the present embodiment, light sensor 114F is arranged adjacent to display panel 111.It is close
Sensor can be when there is object close to main display 14, such as when electronic body portion 10 is moved in one's ear, processor 102 is closed aobvious
Show output.
As a kind of motion sensor, gravity accelerometer can detect in all directions (generally three axis) and accelerate
The size of degree can detect that size and the direction of gravity when static, can be used to identify 100 posture of mobile terminal application (such as
Horizontal/vertical screen switching, dependent game, magnetometer pose calibrating), Vibration identification correlation function (such as pedometer, tap) etc..In addition,
Electronic body portion 10 can also configure the other sensors such as gyroscope, barometer, hygrometer, thermometer, and details are not described herein,
In the present embodiment, input module 118 may include the touch screen 109 being arranged on main display 14, and touch screen 109 can
Collecting the touch operation of user on it or nearby, (for example user is existed using any suitable object or attachment such as finger, stylus
Operation on touch screen 109 or near touch screen 109), and corresponding attachment device is driven according to a pre-set procedure.It can
Choosing, touch screen 109 may include touch detecting apparatus and touch controller.Wherein, the touch of touch detecting apparatus detection user
Orientation, and touch operation bring signal is detected, transmit a signal to touch controller；Touch controller is from touch detecting apparatus
Upper reception touch information, and the touch information is converted into contact coordinate, then give processor 102, and processor 102 can be received
The order sent simultaneously is executed.Furthermore, it is possible to using multiple types such as resistance-type, condenser type, infrared ray and surface acoustic waves
Realize the touch detection function of touch screen 109.In addition to touch screen 109, in other change embodiments, input module 118 is also
It may include other input equipments, such as key 107.Key 107 for example may include the character keys for inputting character, Yi Jiyong
In the control button of triggering control function.The example of control button includes " returning to main screen " key, power on/off key etc..
Main display 14 is used to show information input by user, is supplied to user information and electronic body portion 10
Various graphical user interface, these graphical user interface can by figure, text, icon, number, video and any combination thereof Lai
It constitutes, in an example, touch screen 109 may be disposed on display panel 111 to whole with the composition of display panel 111 one
Body.
Power module 122 is used to provide power supply to processor 102 and other each components.Specifically, power module
122 may include power-supply management system, one or more power supplys (such as battery or alternating current), charging circuit, power-fail detection
Circuit, inverter, indicator of the power supply status and any other generation of electric power with electronic body portion 10 or in main display 14,
Manage and be distributed relevant component.
Radio frequency reading mould group 120 is set to electronic body portion 10, is accordingly equipped with external find a view in electronic body portion 10
Window.Appearance profile for scanning solid object obtains the image of solid object, and obtains the dimension information of solid object.It penetrates
Frequency scanning module 120 can be integrated in together with the camera of mobile terminal 100, can also be separately provided.
Mobile terminal 100 further includes locator 119, and locator 119 is for determining actual bit locating for mobile terminal 100
It sets.In the present embodiment, locator 119 realizes the positioning of mobile terminal 100, positioning service using positioning service, it should be understood that
For the location information (such as latitude and longitude coordinates) for obtaining mobile terminal 100 by specific location technology, mark on the electronic map
Out by the technology or service of the position of positioning object.
It should be understood that above-mentioned mobile terminal 100 is not limited to intelligent mobile phone terminal, should refer to can moved
Computer equipment used in dynamic.Specifically, mobile terminal 100, refers to the mobile computer for being equipped with intelligent operating system
Equipment, mobile terminal 100 include but is not limited to smart phone, smartwatch, notebook, tablet computer, POS machine or even include vehicle
Carry computer, etc..
In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", " specifically show
The description of example " or " some examples " etc. means specific features, structure, material or spy described in conjunction with this embodiment or example
Point is contained at least one embodiment or example of the application.In the present specification, schematic expression of the above terms are not
It must be directed to identical embodiment or example.Moreover, particular features, structures, materials, or characteristics described can be in office
It can be combined in any suitable manner in one or more embodiment or examples.In addition, without conflicting with each other, the skill of this field
Art personnel can tie the feature of different embodiments or examples described in this specification and different embodiments or examples
It closes and combines.
In addition, term " first ", " second " are used for descriptive purposes only and cannot be understood as indicating or suggesting relative importance
Or implicitly indicate the quantity of indicated technical characteristic.Define " first " as a result, the feature of " second " can be expressed or
Implicitly include at least one this feature.In the description of the present application, the meaning of " plurality " is at least two, such as two, three
It is a etc., unless otherwise specifically defined.
Any process described otherwise above or method description are construed as in flow chart or herein, and expression includes
It is one or more for realizing specific logical function or process the step of executable instruction code module, segment or portion
Point, and the range of the preferred embodiment of the application includes other realization, wherein can not press shown or discussed suitable
Sequence, including according to related function by it is basic simultaneously in the way of or in the opposite order, Lai Zhihang function, this should be by the application
Embodiment person of ordinary skill in the field understood.
Expression or logic and/or step described otherwise above herein in flow charts, for example, being considered use
In the order list for the executable instruction for realizing logic function, may be embodied in any computer-readable medium, for
Instruction execution system, device or equipment (such as computer based system, including the system of processor or other can be held from instruction
The instruction fetch of row system, device or equipment and the system executed instruction) it uses, or combine these instruction execution systems, device or set
It is standby and use.For the purpose of this specification, " computer-readable medium ", which can be, any may include, stores, communicates, propagates or pass
Defeated program is for instruction execution system, device or equipment or the dress used in conjunction with these instruction execution systems, device or equipment
It sets.The more specific example (non-exhaustive list) of computer-readable medium include the following: there is the electricity of one or more wirings
Interconnecting piece (mobile terminal), portable computer diskette box (magnetic device), random access memory (RAM), read-only memory
(ROM), erasable edit read-only storage (EPROM or flash memory), fiber device and portable optic disk is read-only deposits
Reservoir (CDROM).In addition, computer-readable medium can even is that can on it the paper of print routine or other suitable be situated between
Matter, because can then be edited, be interpreted or when necessary with other for example by carrying out optical scanner to paper or other media
Suitable method is handled electronically to obtain program, is then stored in computer storage.
It should be appreciated that each section of the application can be realized with hardware, software, firmware or their combination.Above-mentioned
In embodiment, software that multiple steps or method can be executed in memory and by suitable instruction execution system with storage
Or firmware is realized.It, and in another embodiment, can be under well known in the art for example, if realized with hardware
Any one of column technology or their combination are realized: having a logic gates for realizing logic function to data-signal
Discrete logic, with suitable combinational logic gate circuit specific integrated circuit, programmable gate array (PGA), scene
Programmable gate array (FPGA) etc..
Those skilled in the art are understood that realize all or part of step that above-described embodiment method carries
Suddenly be that relevant hardware can be instructed to complete by program, program can store in a kind of computer readable storage medium
In, which when being executed, includes the steps that one or a combination set of embodiment of the method.In addition, in each embodiment of the application
Each functional unit can integrate in a processing module, be also possible to each unit and physically exist alone, can also be two
Or more than two units are integrated in a module.Above-mentioned integrated module both can take the form of hardware realization, can also be with
It is realized in the form of software function module.If integrated module is realized in the form of software function module and as independent
Product when selling or using, also can store in a computer readable storage medium.
Storage medium mentioned above can be read-only memory, disk or CD etc..Although having been shown and retouching above
Embodiments herein is stated, it is to be understood that above-described embodiment is exemplary, and should not be understood as the limit to the application
System, those skilled in the art can be changed above-described embodiment, modify, replace and become within the scope of application
Type.
Finally, it should be noted that above embodiments are only to illustrate the technical solution of the application, rather than its limitations；Although
The application is described in detail with reference to the foregoing embodiments, those skilled in the art are when understanding: it still can be with
It modifies the technical solutions described in the foregoing embodiments or equivalent replacement of some of the technical features；And
These are modified or replaceed, do not drive corresponding technical solution essence be detached from each embodiment technical solution of the application spirit and
Range.
Claims (10)
1. a kind of application program is operating abnormally restorative procedure, which is characterized in that be applied to application program and be operating abnormally repair system
And the mobile terminal of repair system is operating abnormally configured with the application program, the application program is operating abnormally restorative procedure packet
It includes:
The operating status of application program is detected, and is detecting that exception occurs in application program operation or detects that application program issues
When operation exception reports an error, whether the international mobile equipment identification number for automatically further detecting the mobile terminal is normal, if so,
Then
Obtain local time locating for the system time and the mobile terminal of the mobile terminal, the local time and institute
Whether consistent state system time, if so,
Detecting described application program itself whether there is exception, if it is not, then
Switch the login account number of the application program, and whether extremely to detect the application program operation, if so,
Restore the original version of the application program.
2. application program as described in claim 1 is operating abnormally restorative procedure, which is characterized in that detect the application program sheet
Body is with the presence or absence of abnormal, comprising: detects whether the application program is in disabled status, if so, releasing the application program
Disabling.
3. application program as claimed in claim 2 is operating abnormally restorative procedure, which is characterized in that release the application program
Disabling, comprising: release the disabling of the application program service and release the disabling of the application framework.
4. application program as claimed in claim 2 is operating abnormally restorative procedure, which is characterized in that release the application program
After disabling, further includes: whether extremely the application program operation is detected, if so, removing the application data of the application program.
5. application program as claimed in claim 4 is operating abnormally restorative procedure, which is characterized in that remove the application program
Using data, comprising: remove the number of the application program service, the application framework and described application program itself
According to.
6. application program as described in claim 1 is operating abnormally restorative procedure, which is characterized in that switch the application program
Log in account number, comprising: exit the application program account currently logged in, receive another account that user logs in, log in the application
Program；Restore the original version of the application program, comprising: unloading updates the application program, makes the version of the application program
Originally factory version when factory is reverted to.
7. application program as described in claim 1 is operating abnormally restorative procedure, which is characterized in that the mobile terminal is to use
The mobile terminal of Android operation system, the application program are the shop google, and the application program is operating abnormally restorative procedure
Exception applied to the shop google is repaired.
8. application program as described in claim 1 is operating abnormally restorative procedure, which is characterized in that detect the mobile terminal
Whether international mobile equipment identification number is normal, comprising: detects whether the international mobile equipment identification number is empty, the detection state
Whether the check code whether length of border mobile device identification code standardized, detected the international mobile equipment identification number standardizes.
9. a kind of application program is operating abnormally repair system, mobile terminal is run on, the application program, which is operating abnormally, repairs system
System requires any one of 1~8 application program to be operating abnormally restorative procedure for perform claim, and the application program is operating abnormally
Repair system includes:
Whether IMEI detection unit, the international mobile equipment identification number (IMEI) for detecting the mobile terminal are normal；
System time detection unit, when for obtaining locality locating for the system time and the mobile terminal of the mobile terminal
Between, and it is whether consistent for the local time and the system time；
Application program repair module, for detecting the exception of described application program itself；
Whether abnormal determination module is abnormal for detecting the application program operation；
Account switching module, for switching the login account number of the application program；And
Recovery module, for restoring the original version of the application program.
10. a kind of mobile terminal, including electronic body portion, which is characterized in that further include:
One or more processors；
Memory；And
The application program of claim 9 is operating abnormally repair system, which is operating abnormally repair system and is stored in this
In memory and it is configured as being executed by the one or more processors.
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| CN201810161581.5A CN108509291B (en) | 2018-02-27 | 2018-02-27 | Application program is operating abnormally restorative procedure and system and mobile terminal |
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| CN110545488A (en) * | 2019-09-20 | 2019-12-06 | 广州易方信息科技股份有限公司 | Audio and video zero-fault playing method and system in web player publishing |
| CN111221327B (en) * | 2020-03-17 | 2021-04-20 | 北京汽车股份有限公司 | Vehicle fault detection method and device, storage medium and vehicle |
| CN112328422A (en) * | 2020-11-06 | 2021-02-05 | 深圳市锐尔觅移动通信有限公司 | Abnormity repairing method and device, electronic equipment and storage medium |
| CN116700768B (en) * | 2022-10-20 | 2024-04-02 | 荣耀终端有限公司 | Application processing method and related device |
| CN118779041A (en) * | 2023-04-03 | 2024-10-15 | 荣耀终端有限公司 | Application identifier display method, electronic device and readable storage medium |
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