CN108494975A - Incoming call response method and equipment - Google Patents

Incoming call response method and equipment Download PDF

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Publication number
CN108494975A
CN108494975A CN201810712245.5A CN201810712245A CN108494975A CN 108494975 A CN108494975 A CN 108494975A CN 201810712245 A CN201810712245 A CN 201810712245A CN 108494975 A CN108494975 A CN 108494975A
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CN
China
Prior art keywords
incoming call
incoming
feedback information
called equipment
information
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CN201810712245.5A
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Chinese (zh)
Inventor
徐学东
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Shanghai Lianshang Network Technology Co Ltd
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Shanghai Lianshang Network Technology Co Ltd
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Priority to CN201810712245.5A priority Critical patent/CN108494975A/en
Publication of CN108494975A publication Critical patent/CN108494975A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • H04M1/72454User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72484User interfaces specially adapted for cordless or mobile telephones wherein functions are triggered by incoming communication events

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  • Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Environmental & Geological Engineering (AREA)
  • Telephone Function (AREA)

Abstract

The embodiment of the present application discloses incoming call response method and equipment.One specific implementation mode of this method includes:In response to receiving incoming call, determine whether called equipment is in silent mode or vibration mode;In response to determining that called equipment is in silent mode or vibration mode, the incoming call relative information of incoming call is obtained;Based on incoming call relative information, the feedback information for incoming call is determined.The embodiment can obtain the accurate feedback information for incoming call in the case of the user of called equipment is inconvenient to receive calls, and be conducive to called equipment and pointedly handled incoming call.

Description

Incoming call response method and equipment
Technical field
The invention relates to field of computer technology, and in particular to incoming call response method and equipment.
Background technology
Portable mobile communication apparatus (for example, smart mobile phone) is bringing convenient and is timely linking up same When, also bring some puzzlements.For example, (such as, express delivery phone takes out phone, battalion to the incoming call in rest or meeting Sell phone, harassing call etc.).
When being inconvenient to receive calls (for example, when rest or meeting), people would generally select to be set as vibrating by mobile phone Pattern or silent mode, to avoid electrical interference is carried out.However, if during mobile phone is in vibration mode or silent mode, there is weight The incoming call wanted may then miss these phones, to cause bad impression to caller, or to household, friend Friend brings unnecessary worry.
Invention content
The embodiment of the present application proposes incoming call response method and equipment.
In a first aspect, the embodiment of the present application provides a kind of incoming call response method for being called equipment, this method includes: In response to receiving incoming call, determine whether called equipment is in silent mode or vibration mode;In response to determining to be called Equipment is in silent mode or vibration mode, obtains the incoming call relative information of incoming call;Based on incoming call relative information, needle is determined To the feedback information of incoming call.
Second aspect, the embodiment of the present application provide a kind of incoming call response method for caller device, and this method includes: Incoming call is initiated to called equipment;Wherein, it is called equipment and is in silent mode or vibration mode, called equipment is configured as: Obtain the incoming call relative information of incoming call;Based on incoming call relative information, the feedback information for incoming call is determined.
The third aspect, the embodiment of the present application provide a kind of incoming call response method for server, and this method includes:It connects It receives and is called the incoming call relative information that equipment is sent, wherein incoming call relative information is called equipment in silent mode or vibration mode Under the information associated with incoming call that obtains when receiving incoming call;It is determined based on incoming call relative information and is exhaled for incoming call The feedback information cried;Identified feedback information is sent to called equipment, incoming call is handled to be called equipment.
Fourth aspect, the embodiment of the present application provide a kind of incoming call response method, and this method includes:Caller device is to called Equipment initiates incoming call, wherein called equipment is in silent mode or vibration mode;Called equipment is in response to receiving incoming call Calling obtains incoming call relative information and incoming call relative information is sent to server;Server is based on incoming call relative information, really Surely it is directed to the feedback information of incoming call and identified feedback information is sent to called equipment;Called equipment is based on being connect The feedback information of receipts, handles incoming call.
5th aspect, the embodiment of the present application provide a kind of incoming call responding device for being called equipment, which includes: Pattern determining unit is configured to respond to receive incoming call, determines whether called equipment is in silent mode or vibration Pattern;Incoming call relative information acquiring unit is configured to respond to determine that called equipment is in silent mode or vibration mode, Obtain the incoming call relative information of incoming call;Feedback information determination unit is configured as being based on incoming call relative information, and determination is directed to The feedback information of incoming call.
6th aspect, the embodiment of the present application provide a kind of equipment, including:One or more processors;Storage device, On be stored with one or more programs;When one or more programs are executed by one or more processors so that one or more Processor realizes the method as described in first aspect, or realizes the method as described in second aspect, or realizes as the third aspect is retouched The method stated.
7th aspect, the embodiment of the present application provide a kind of computer-readable medium, are stored thereon with computer program, should The method as described in first aspect is realized when computer program is executed by processor, or realizes the method as described in second aspect, Or method of the realization as described in the third aspect.
Incoming call response method provided by the embodiments of the present application and equipment are called equipment when receiving incoming call, pass through It determines whether called equipment is in silent mode or vibration mode, is then in silent mode or vibration mode in called equipment When, the incoming call relative information of incoming call is obtained, incoming call relative information is finally based on and determines the feedback information for being directed to incoming call, So as in the case of the user of called equipment is inconvenient to receive calls, obtain the accurate feedback letter for incoming call Breath is conducive to called equipment and is pointedly handled incoming call.
Description of the drawings
By reading a detailed description of non-restrictive embodiments in the light of the attached drawings below, the application's is other Feature, objects and advantages will become more apparent upon:
Fig. 1 is that this application can be applied to exemplary system architecture figures therein;
Fig. 2 is the flow chart according to one embodiment of the incoming call response method for being called equipment of the application;
Fig. 3 is the schematic diagram according to an application scenarios of the incoming call response method for being called equipment of the application;
Fig. 4 is the flow chart according to another embodiment of the incoming call response method for being called equipment of the application;
Fig. 5 is the flow chart according to the another embodiment of the incoming call response method for being called equipment of the application;
Fig. 6 is the flow chart according to the another embodiment of the incoming call response method for being called equipment of the application;
Fig. 7 is the flow chart according to one embodiment of the incoming call response method for caller device of the application;
Fig. 8 is the flow chart according to one embodiment of the incoming call response method for server of the application;
Fig. 9 is the sequence diagram according to one embodiment of the incoming call response method of the application;
Figure 10 is the structural schematic diagram according to one embodiment of the incoming call responding device for being called equipment of the application;
Figure 11 is adapted for the structural schematic diagram of the computer system of the equipment for realizing the embodiment of the present application.
Specific implementation mode
The application is described in further detail with reference to the accompanying drawings and examples.It is understood that this place is retouched The specific embodiment stated is used only for explaining related invention, rather than the restriction to the invention.It also should be noted that in order to Convenient for description, is illustrated only in attached drawing and invent relevant part with related.
It should be noted that in the absence of conflict, the features in the embodiments and the embodiments of the present application can phase Mutually combination.The application is described in detail below with reference to the accompanying drawings and in conjunction with the embodiments.
Fig. 1 shows the exemplary system of the embodiment of the incoming call response method that can apply the application or responding device of sending a telegram here System framework 100.
As shown in Figure 1, system architecture 100 may include terminal device 101,102, network 104 and server 103.Network 104 between terminal device 101,102 and server 103 provide communication link medium.Network 104 can be for example without Line communication link etc..
Terminal device 101,102 can be interacted by network 104 with server 103, to send and receive message.Terminal is set Various telecommunication customer end applications can be installed on standby 101,102, for example, the application of web browser class, the application of shopping class, search Column application, instant messaging tools, mailbox client, social platform software etc..
Terminal device 101,102 can be hardware, can also be software.It, can be with when terminal device 101,102 is hardware It is the various electronic equipments for supporting to answer and make a phone call, including but not limited to smart mobile phone, tablet computer, PDA (Personal Digital Assistant, personal digital assistant) etc..When terminal device 101,102 is software, above-mentioned institute may be mounted at In the electronic equipment enumerated.It may be implemented into for example for providing the multiple softwares or software module of Distributed Services, also may be used To be implemented as single software or software module.It is not specifically limited herein.
Server 103 can be to provide the server of various services, such as be carried to the incoming call of terminal device 101,102 For the background server of support.Background server can be to the voice messaging etc. of the incoming call relative information, ambient enviroment received Data carry out the processing such as analyzing, and handling result (such as feedback information) is fed back to terminal device.
It should be noted that the incoming call response method that the embodiment of the present application is provided can be held by terminal device 101,102 Row can also jointly be executed by terminal device 101,102 and server 103.Correspondingly, the incoming call that the embodiment of the present application is provided Responding device can be set in terminal device 101,102, can also be set in terminal device 101,102 and server 103. When the incoming call response method that the embodiment of the present application is provided is executed by terminal device 101,102, system architecture 100 can not also Including server 103 and network 104.
It should be noted that server 103 can be hardware, can also be software.When server is hardware, Ke Yishi The distributed server cluster of ready-made multiple server compositions, can also be implemented as individual server.When server is software, Multiple softwares or software module (such as providing Distributed Services) may be implemented into, single software or soft can also be implemented as Part module, is not specifically limited herein.
It should be understood that the number of the terminal device, network and server in Fig. 1 is only schematical.According to realization need It wants, it can be with terminal device, network and the server of any suitable number.
With continued reference to Fig. 2, one embodiment of the incoming call response method for being called equipment according to the application is shown Flow 200.This is used to be called the incoming call response method of equipment, may comprise steps of:
Step 201, in response to receiving incoming call, determine whether called equipment is in silent mode or vibration mode.
In the present embodiment, for be called equipment incoming call response method executive agent (for example, terminal shown in FIG. 1 102) equipment 101 can detect called equipment (for example, terminal device shown in FIG. 1 101,102) and whether receive incoming call and exhale It cries.If it is determined that above-mentioned called equipment receives incoming call, it is determined that above-mentioned called equipment whether in silent mode or Vibration mode.Here, silent mode or vibration mode refer to being prompted (that is, not in the way of jingle bell) in a manner of mute or vibration User has the pattern of incoming call.Above-mentioned pattern is typically that user is arranged when being inconvenient to receive calls.Pass through judgement Whether called equipment is in silent mode or vibration mode, it may be determined that whether user currently conveniently receives calls.
Step 202, in response to determining that called equipment is in silent mode or vibration mode, the incoming call of incoming call is obtained Relevant information.
In the present embodiment, if step 201 determine above-mentioned called equipment be in silent mode or vibration mode (that is, The currently possible inconvenient incoming call answering of user), then above-mentioned executive agent can obtain the incoming call relative information of the incoming call.Its In, incoming call relative information may include with the relevant information of incoming call, for example, the incoming number of incoming call, incoming call the time Etc..
In some optional realization methods of the present embodiment, the incoming call relative information for obtaining incoming call may include: Obtain the incoming number of incoming call.
In some optional realization methods of the present embodiment, the incoming call relative information for obtaining incoming call may include: The incoming number of incoming call is obtained, and acquires the voice of the ambient enviroment residing for above-mentioned called equipment by sound transducer Information.
Optionally, sound transducer can be the included sound transducer of above-mentioned called equipment.That is, around acquisition The voice messaging of environment can't increase additional hardware cost.
By acquiring the voice messaging of the ambient enviroment residing for above-mentioned called equipment, above-mentioned called equipment institute is aided in determining whether The environment category of the ambient enviroment at place, for example, conferencing environment classification.Wherein, the environment category of ambient enviroment may include but not It is limited to:Conferencing environment classification, outdoor environment classification, sleep environment classification, driving environment classification etc..
Step 203, it is based on incoming call relative information, determines the feedback information for incoming call.
In the present embodiment, above-mentioned executive agent can carry out analyzing processing to the incoming call relative information that step 202 obtains, To determine the feedback information for incoming call.
Here, feedback information may include operational order.For example, the instruction for answering or hanging up calling calls.Feedback Information can also include reply content, for allowing caller to know the current state of user.For example, " I now just in session, slightly Give you to wire back afterwards ", " I is driving now, it has not been convenient to receive calls " etc..
In some optional realization methods of the present embodiment, step 203 may include:
The first step determines the type of incoming call.
In this realization method, incoming call relative information that the executive agent of response method of sending a telegram here can obtain step 202 (for example, voice messaging etc. of incoming number, ambient enviroment) carries out analyzing processing, to determine the type of incoming call.Wherein, come Co-worker calls type when express delivery type of call, the rest when type of electric calling may include meeting, household's type of call when driving Deng.
Second step, the feedback information of selection and the type matching of incoming call, which is used as, from preset feedback information library is directed to The feedback information of incoming call.
In this realization method, the executive agent for response method of sending a telegram here can be chosen from preset feedback information library and institute The feedback information of determining incoming call type matching, using selected feedback information as the feedback letter for incoming call Breath.It may include the corresponding feedback information of various incoming call types in feedback information library.
Here, feedback information library can be that above-mentioned executive agent is pre-set, be set for example, being stored in advance in above-mentioned be called In standby or server.
In addition, feedback information library can be by the periodically update such as (for example, weekly, monthly).For example, based on user to mute mould The historical data that incoming call under formula or vibration mode is fed back determines updated feedback by way of machine learning Information bank.
In some optional realization methods of the present embodiment, incoming call relative information includes incoming number.Determine that incoming call is exhaled The type cried may include:Determine the address list group classification belonging to incoming number;Inquire the label information of incoming number;It is based on The label information of identified address list group classification and incoming number determines the type of incoming call.
The specific implementation step of the realization method is described below.
First, above-mentioned executive agent can carry out the telephone number in incoming number and the address list of above-mentioned called equipment Matching.If successful match (for example, there is telephone number identical with incoming number in address list), obtains incoming number institute The address list group classification (for example, groups' classification such as " household ", " friend ", " colleague ", " client ") of category.If it fails to match, Then the communication group classification of incoming number can be determined as " stranger " group classification.
Then, above-mentioned executive agent can be inquired from the number library of user's mark incoming number label information (for example, " express delivery food ", " harassing call " etc.).
Finally, according to the address list group classification of incoming number and the label information of incoming number, above-mentioned executive agent can To determine the type of incoming call.For example, address list group classification that can be by the preset incoming number of inquiry, incoming number Label information and incoming call type between mapping table, to determine the type of incoming call.
It should be noted that the number library of user's mark can be stored in above-mentioned called equipment, service can be stored in In device, can also be stored in cloud platform (for example, provide number mark inquiry service public cloud platform) on, the application to this not It is construed as limiting.
In this realization method, by using both label informations of communication the group's classification and incoming number of incoming number It determines the type of incoming call, and then determines the feedback information for incoming call, any set can be carried out not needing user In the case of setting, accurately determines the type of incoming call and obtain the accurate feedback information for incoming call, simplify The operation of user improves the efficiency of processing incoming call.
Although in this realization method, the address list group classification of incoming number and the label information of incoming number are described Determine sequence, but this is only schematical.It should be appreciated that can with different from this realization method sequence (for example, with This realization method it is opposite execute sequence, or simultaneously) determine the address list group classification and incoming number of incoming number Label information, those skilled in the art can be configured according to the needs of practical application scene.
In some optional realization methods of the present embodiment, incoming call relative information includes incoming number and called equipment institute The voice messaging of the ambient enviroment at place.Determine that the type of incoming call may include:Voice messaging based on ambient enviroment determines The environment category of ambient enviroment residing for called equipment;Determine the address list group classification belonging to incoming number;Inquiry incoming call number The label information of code;Week based on residing for identified address list group classification, the label information of incoming number and called equipment The environment category in collarette border determines the type of incoming call.
The specific implementation step of the realization method is described below.
First, above-mentioned executive agent can determine the week residing for above-mentioned called equipment based on the voice messaging of ambient enviroment The environment category (for example, conferencing environment classification) in collarette border.As an example, week can be determined from the voice messaging of ambient enviroment The decibels for enclosing ambient sound inquire the mapping table between preset sound decibel number and the environment category of ambient enviroment, It can determine the environment category of the ambient enviroment residing for above-mentioned called equipment.
Later, above-mentioned executive agent can carry out the telephone number in incoming number and the address list of above-mentioned called equipment Matching.If successful match (for example, there is telephone number identical with incoming number in address list), obtains incoming number institute The address list group classification (for example, groups' classification such as " household ", " friend ", " colleague ", " client ") of category.If it fails to match, Then the communication group classification of incoming number can be determined as " stranger " group classification.
Then, above-mentioned executive agent can be inquired from the number library of user's mark incoming number label information (for example, " express delivery food ", " harassing call " etc.).
Finally, according to the address list group classification of incoming number, the label information of incoming number and above-mentioned called equipment The environment category of residing ambient enviroment, above-mentioned executive agent can determine the type of incoming call.For example, inquiry can be passed through Address list group classification, the label information of incoming number and the environment category of ambient enviroment and incoming call of preset incoming number Mapping table between type of call, to determine the type of incoming call.
Optionally it is determined that the environment category of the ambient enviroment residing for above-mentioned called equipment, may include:By ambient enviroment Voice messaging is input in Context awareness model trained in advance, obtains the environment category of ambient enviroment.
Context awareness model can be used for characterizing the correspondence between voice messaging and environment category.Above-mentioned called equipment Can train in several ways can characterize the Context awareness model of the correspondence between voice messaging and environment category.
Here, Context awareness model can be neural network model, it is from information processing angle to human brain neuroid It is abstracted, establishes certain naive model, different networks is formed by different connection types.Network is usually by a large amount of node Composition, a kind of each specific output function of node on behalf, referred to as excitation function are coupled to each other between (or neuron).Every two Connection between a node all represents one for the weighted value by the connection signal, referred to as weight (be called and do parameter), net The output of network is then different according to the difference of the connection type of network, weighted value and excitation function.Deep learning model generally includes Multiple layers, each layer includes multiple nodes, in general, the weight of the node of same layer can be identical, the weight of the node of different layers Can be different, therefore multiple layers of deep learning model of parameter can also be different.
Optionally, above-mentioned called equipment can be based on the ring of voice messaging and acquisition environment to being acquired from various environment Border classification is counted, and the correspondence for the environment category for being stored with the voice messaging acquired from each environment and acquisition environment is generated The mapping table of relationship.Above-mentioned called equipment can be using the mapping table as Context awareness model.In this way, above-mentioned called Equipment can be by the voice messaging acquired from each environment in the voice messaging of ambient enviroment and the mapping table successively (for example, similarity between the waveform of determining two voice messagings) is matched, if in the presence of the voice messaging with ambient enviroment The voice messaging of matching (for example, similarity is more than predetermined threshold value), using the corresponding environmental form of the voice messaging as surrounding ring The environmental form in border.
Optionally, Context awareness model can also be trained and be obtained as follows:Above-mentioned called equipment obtains instruction first Practice sample set, wherein training sample includes the voice messaging acquired from environment and the environmental classes that are marked for voice messaging Not;Then, it will be inputted using the voice messaging of the training sample in training sample set as input using machine learning method The corresponding environment category of voice messaging as output, training obtains Context awareness model.
Above-mentioned called equipment training can be initial environment identification model, and initial environment identification model can be without instruction Experienced neural network model or the not trained neural network model completed.For example, initial environment identification model can be without instruction Experienced convolutional neural networks can also be unbred Recognition with Recurrent Neural Network, can also be to unbred convolutional Neural Network, unbred Recognition with Recurrent Neural Network and unbred full articulamentum are combined obtained model.Initial environment Each layer of identification model can be provided with initial parameter, and parameter can be adjusted constantly in the training process of neural network model It is whole.
Here, training sample set can obtain as follows:Multiple voice messagings are acquired from a variety of environment;For The environment category of the acquisition environment of the voice messaging is labeled as the voice messaging by each voice messaging in multiple voice messagings Corresponding environment category generates training sample based on the voice messaging and for the environment category of voice messaging label;By institute The set of the multiple training samples composition generated is determined as training sample set.
By using Context awareness model trained in advance, the environment category for the ambient enviroment that can make is more accurate Really, and then the accuracy for determining incoming call classification is improved.
In this realization method, by using the communication group classification of incoming number, incoming number label information and The environment category three of ambient enviroment determines the type of incoming call, and then determines the feedback information for incoming call, can Make the incoming call type determined and more accurate for the feedback information of incoming call, is conducive to more accurately exhale incoming call It cries and is handled.
Although in this realization method, the environment category of ambient enviroment, the address list group classification of incoming number are described And the determining sequence of the label information of incoming number, but this is only schematical.It should be appreciated that can be to be different from this The sequence (for example, opposite with this realization method executes sequence, or simultaneously) of realization method determines the environment of ambient enviroment Classification, the address list group classification of incoming number and the label information of incoming number, those skilled in the art can bases The needs of practical application scene are configured.
With continued reference to Fig. 3, it illustrates an applications according to the incoming call response method for being called equipment of the application Scene.In the application scenarios 300 of Fig. 3, just in a meeting, 303 portable mobile phone 302 of user is in vibration to user 303 Pattern, at this point, another user's (not shown) initiates to call using mobile phone 301 to mobile phone 302.First, mobile phone 302 is in response to receiving To after the incoming call of mobile phone 301, determination is currently at vibration mode.Later, mobile phone 302 obtains the incoming call of the incoming call Number (i.e. the phone number of mobile phone 301), and acquire the voice messaging of the ambient enviroment residing for mobile phone 302.Then, mobile phone 302 inquire the label information of incoming number from the number library of user's mark, are obtained from address list logical belonging to incoming number Xun Lu groups classification, and the voice messaging of ambient enviroment is input in Context awareness model trained in advance and obtains ring around The environment category in border, and then determine the type of the incoming call (for example, customer call type in meeting).Finally, mobile phone 302 from The feedback information with identified incoming call type matching is chosen in feedback information library (for example, hang up instruction and reply content " I just in a meeting, wires back to you later now "), as the feedback information for the incoming call.
The incoming call response method for being called equipment that above-described embodiment of the application provides, called equipment are receiving When electric calling, by determining whether called equipment is in silent mode or vibration mode, then mute mould is in called equipment When formula or vibration mode, the incoming call relative information of incoming call is obtained, incoming call relative information is finally based on and determines that being directed to incoming call exhales The feedback information cried, so as in the case of the user of called equipment is inconvenient to receive calls, obtain and be directed to incoming call Accurate feedback information, be conducive to called equipment and incoming call pointedly handled.
With further reference to Fig. 4, it illustrates the flows of another embodiment of the incoming call response method for being called equipment 400.This is used to be called the incoming call response method of equipment, may comprise steps of:
Step 401, in response to receiving incoming call, determine whether called equipment is in silent mode or vibration mode.
In the present embodiment, for be called equipment incoming call response method executive agent (for example, terminal shown in FIG. 1 102) equipment 101 can detect called equipment (for example, terminal device shown in FIG. 1 101,102) and whether receive incoming call and exhale It cries.If it is determined that above-mentioned called equipment receives incoming call, it is determined that above-mentioned called equipment whether in silent mode or Vibration mode.Here, silent mode or vibration mode refer to being prompted (that is, not in the way of jingle bell) in a manner of mute or vibration User has the pattern of incoming call.Above-mentioned pattern is typically that user is arranged when being inconvenient to receive calls.Pass through judgement Whether called equipment is in silent mode or vibration mode, it may be determined that whether user currently conveniently receives calls.
Step 402, in response to determining that called equipment is in silent mode or vibration mode, the incoming call of incoming call is obtained Relevant information.
In the present embodiment, if step 401 determine above-mentioned called equipment be in silent mode or vibration mode (that is, The currently possible inconvenient incoming call answering of user), then above-mentioned executive agent can obtain the incoming call relative information of the incoming call.Its In, incoming call relative information may include with the relevant information of incoming call, for example, the incoming number of incoming call, incoming call the time Etc..
Step 403, the type of incoming call is determined.
In the present embodiment, above-mentioned executive agent can to step 402 obtain incoming call relative information (for example, incoming call number The voice messaging etc. of code, ambient enviroment) analyzing processing is carried out, to determine the type of incoming call.Wherein, the type of incoming call Co-worker calls type when express delivery type of call, rest when may include meeting, household's type of call etc. when driving.
Step 404, the feedback information with the type matching of incoming call is chosen from preset feedback information library as needle To the feedback information of incoming call.
In the present embodiment, above-mentioned executive agent can be chosen from preset feedback information library exhales with identified incoming call The feedback information for being type matching, using selected feedback information as the feedback information for incoming call.Feedback information It may include the corresponding feedback information of various incoming call types in library.
Here, feedback information may include operational order.For example, the instruction for answering or hanging up calling calls.Feedback Information can also include reply content, for allowing caller to know the current state of user.For example, " I now just in session, slightly Give you to wire back afterwards ", " I is driving now, it has not been convenient to receive calls " etc..
Step 405, based on identified feedback information, incoming call is handled.
In the present embodiment, the specifying information that above-mentioned executive agent can include according to the feedback information determined, to coming Electric calling is pointedly handled.For example, terminating incoming call, connecting incoming call calling etc..
In some optional realization methods of the present embodiment, identified feedback information includes the finger for terminating incoming call It enables (also referred to as hang up instruction).Further, step 405 may include:Terminate incoming call.
For example, when incoming call is harassing call or other incoming calls that need not be fed back, above-mentioned executive agent knot The beam incoming call.
In some optional realization methods of the present embodiment, identified feedback information includes the finger for terminating incoming call Order and reply content.Further, step 405 may include:Terminate incoming call, and reply content is sent to caller and is set It is standby.
For example, when incoming call is meeting when customer call type, above-mentioned executive agent can terminate the incoming call, Then reply content " I just in session, wires back to you later now " is sent to caller device (for example, mobile phone of client).
In some optional realization methods of the present embodiment, identified feedback information includes the finger of connecting incoming call calling It enables and (also referred to as going code) and reply content.Further, step 405 may include:Connecting incoming call calls;With voice mode Reply content is played to caller device;Terminate incoming call.The process is automatically performed by called equipment, does not need user's participation, Therefore the current state of user (for example, in meeting) is not interfered with.
In addition, in order to avoid exporting sound when connecting incoming call calls, above-mentioned called equipment can also be called in connecting incoming call While, shield the voice output for being called equipment.
Figure 4, it is seen that compared with the corresponding embodiments of Fig. 2, the incoming call for being called equipment in the present embodiment The flow 400 of response method highlights the step of carrying out specific aim processing to incoming call.The scheme of the present embodiment description as a result, Incoming call can targetedly be handled in the case where not influencing user's current state, to avoid repeating receiving Incoming call causes others' worry.
With continued reference to Fig. 5, it illustrates the flows 500 of the another embodiment of the incoming call response method for being called equipment. This is used to be called the incoming call response method of equipment, may comprise steps of:
Step 501, in response to receiving incoming call, determine whether called equipment is in silent mode or vibration mode.
In the present embodiment, for be called equipment incoming call response method executive agent (for example, terminal shown in FIG. 1 102) equipment 101 can detect called equipment (for example, terminal device shown in FIG. 1 101,102) and whether receive incoming call and exhale It cries.If it is determined that above-mentioned called equipment receives incoming call, it is determined that above-mentioned called equipment whether in silent mode or Vibration mode.Here, silent mode or vibration mode refer to being prompted (that is, not in the way of jingle bell) in a manner of mute or vibration User has the pattern of incoming call.Above-mentioned pattern is typically that user is arranged when being inconvenient to receive calls.Pass through judgement Whether called equipment is in silent mode or vibration mode, it may be determined that whether user currently conveniently receives calls.
Step 502, in response to determining that called equipment is in silent mode or vibration mode, the incoming call of incoming call is obtained Relevant information.
In the present embodiment, when step 501 determines that called equipment is in silent mode or vibration mode (that is, user works as Preceding possible inconvenient incoming call answering) when, above-mentioned executive agent can obtain the incoming call relative information of the incoming call.Wherein, come Electric relevant information may include incoming number.
Step 503, the address list group classification belonging to incoming number is determined.
In the present embodiment, above-mentioned executive agent can obtain the address list group class belonging to incoming number from address list Not (for example, groups' classification such as " household ", " friend ", " colleague ", " client ", " stranger ").
Step 504, incoming number and identified address list group classification are sent to server.
In the present embodiment, above-mentioned executive agent can determine incoming call relative information (that is, incoming number) and step 503 Incoming number belonging to address list group classification be sent to server (for example, server 103 of Fig. 1).
Wherein, server can be true based on the address list group classification belonging to the incoming number and incoming number received Surely it is directed to the feedback information of incoming call.Specifically, feedback information can determine as follows:
First, server can inquire the label information of incoming number (for example, " express delivery from the number library of user's mark Food delivery ", " harassing call " etc.).
Then, according to the address list group classification of incoming number and the label information of incoming number, server can determine The type of incoming call (for example, customer call type in meeting).
Finally, server can be chosen and identified incoming call type matching from preset feedback information library Feedback information.Wherein, it in feedback information library may include the corresponding feedback information of various incoming call types.
Step 505, the feedback information that server returns is received.
In the present embodiment, above-mentioned executive agent can receive the feedback information of server return, the feedback that will be received Information is as the feedback information for incoming call.
Through the above steps, above-mentioned called equipment can be in the case where not needing user's any setting of progress, accurately It determines the feedback information for incoming call, and then incoming call can targetedly be handled.
From figure 5 it can be seen that compared with the corresponding embodiments of Fig. 2, the incoming call for being called equipment in the present embodiment The flow 500 of response method highlights the step of determining the feedback information for incoming call by server, as a result, this implementation The scheme of example description can reduce the system overhead of called equipment, so that the scope of application of the present embodiment is wider.
With continued reference to Fig. 6, it illustrates the flows 600 of the another embodiment of the incoming call response method for being called equipment. This is used to be called the incoming call response method of equipment, may comprise steps of:
Step 601, in response to receiving incoming call, determine whether called equipment is in silent mode or vibration mode.
In the present embodiment, for be called equipment incoming call response method executive agent (for example, terminal shown in FIG. 1 102) equipment 101 can detect called equipment (for example, terminal device shown in FIG. 1 101,102) and whether receive incoming call and exhale It cries.If it is determined that above-mentioned called equipment receives incoming call, it is determined that above-mentioned called equipment whether in silent mode or Vibration mode.Here, silent mode or vibration mode refer to being prompted (that is, not in the way of jingle bell) in a manner of mute or vibration User has the pattern of incoming call.Above-mentioned pattern is typically that user is arranged when being inconvenient to receive calls.Pass through judgement Whether called equipment is in silent mode or vibration mode, it may be determined that whether user currently conveniently receives calls.
Step 602, in response to determining that called equipment is in silent mode or vibration mode, the incoming call of incoming call is obtained Relevant information.
In the present embodiment, when step 601 determines that called equipment is in silent mode or vibration mode (that is, user works as Preceding possible inconvenient incoming call answering) when, above-mentioned executive agent can obtain the incoming call relative information of the incoming call.Wherein, come Electric relevant information may include the voice messaging of incoming number and ambient enviroment.Here, the voice messaging of ambient enviroment can lead to The included sound transducer of called equipment is crossed to collect.
Step 603, the address list group classification belonging to incoming number is determined.
In the present embodiment, above-mentioned executive agent can obtain the address list group class belonging to incoming number from address list Not (for example, groups' classification such as " household ", " friend ", " colleague ", " client ", " stranger ").
Step 604, incoming number and identified address list group classification are sent to server.
In the present embodiment, above-mentioned executive agent can be by incoming call relative information (that is, the language of incoming number and ambient enviroment Message cease) and step 603 determination incoming number belonging to address list group classification be sent to server (for example, the service of Fig. 1 Device 103).
Wherein, server can be true based on the address list group classification belonging to the incoming number and incoming number received Surely it is directed to the feedback information of incoming call.Specifically, feedback information can determine as follows:
First, server can inquire the label information of incoming number (for example, " express delivery from the number library of user's mark Food delivery ", " harassing call " etc.).
Later, the voice messaging of ambient enviroment is input in Context awareness model trained in advance by server, obtains week The environment category in collarette border.Wherein, Context awareness model is used to characterize the correspondence between voice messaging and environment category.
Then, according to address list group classification, the label information of incoming number and the ring of ambient enviroment of incoming number Border classification, server can determine the type of incoming call (for example, customer call type in meeting).
Finally, server can be chosen and identified incoming call type matching from preset feedback information library Feedback information.Wherein, it in feedback information library may include the corresponding feedback information of various incoming call types.
Step 605, the feedback information that server returns is received.
In the present embodiment, above-mentioned executive agent can receive the feedback information of server return, the feedback that will be received Information is as the feedback information for incoming call.
From fig. 6 it can be seen that compared with embodiment shown in fig. 5, the incoming call for being called equipment in the present embodiment The flow 600 of response method highlights the step of voice messaging of ambient enviroment is sent to server, so as to make determination Incoming call type and more accurate for the feedback information of incoming call, be conducive to called equipment and more accurately incoming call exhaled It cries and is handled.
With continued reference to Fig. 7, it illustrates the flows 700 of one embodiment of the incoming call response method for caller device. This is used for the incoming call response method of caller device, may comprise steps of:
Step 701, incoming call is initiated to called equipment.
In the present embodiment, the executive agent of incoming call response method of caller device is used for (for example, terminal shown in FIG. 1 102) equipment 101 can initiate incoming call to called equipment (terminal device for being different from caller device).Wherein, it is called and sets It is standby to be in silent mode or vibration mode.Called equipment can be configured as:In response to receiving above-mentioned incoming call, obtains and Electric relevant information (for example, voice messaging etc. of incoming number, ambient enviroment);It is determined based on incoming call relative information and is exhaled for incoming call The feedback information cried.
Here, silent mode or vibration mode refer to being prompted (that is, not in the way of jingle bell) in a manner of mute or vibration User has the pattern of incoming call.Above-mentioned pattern is typically that user is arranged when being inconvenient to receive calls.
In some optional realization methods of the present embodiment, feedback information may include reply content.This is used for caller The incoming call response method of equipment can also include:
Step 702, it receives and is called the reply content that equipment returns.
In this realization method, above-mentioned executive agent can receive the reply content that called equipment returns.Wherein, in reply Appearance may be embodied in the feedback information that called equipment is determined.
It is called the reply content that equipment returns by reception, learns the use of called equipment in time convenient for the user of caller device The current state in family (for example, just in session), to avoid repeating initiating incoming call or the user because not knowing about called equipment State and worry.
In some optional realization methods of the present embodiment, feedback information may include reply content.This is used for caller The incoming call response method of equipment can also include:It is switched in response to incoming call, receives called equipment and played with speech form Reply content.
The incoming call response method for caller device that above-described embodiment of the application provides, by caller device in The called equipment of silent mode or vibration mode initiates incoming call, and the incoming call relative information of incoming call is obtained by being called equipment And determine the feedback information for being directed to incoming call, so as to be inconvenient to the situation to receive calls in the user of called equipment Under, incoming call is handled.
With continued reference to Fig. 8, one embodiment of the incoming call response method for server according to the application is shown Flow 800.This is used for the incoming call response method of server, may comprise steps of:
Step 801, it receives and is called the incoming call relative information that equipment is sent.
In the present embodiment, the executive agent of incoming call response method of server is used for (for example, server shown in FIG. 1 103) incoming call relative information of called equipment (for example, terminal device shown in FIG. 1 101,102) transmission can be received.Wherein, come Electric relevant information may include obtained when called equipment receives incoming call under silent mode or vibration mode with incoming call Call associated information.Here, silent mode or vibration mode refer in a manner of mute or vibration (that is, not jingle bell Mode) prompt user has the pattern of incoming call.Above-mentioned pattern is typically that user is arranged when being inconvenient to receive calls.
Step 802, the feedback information for incoming call is determined based on incoming call relative information.
In the present embodiment, above-mentioned executive agent can carry out analyzing processing to the incoming call relative information received, determine For the feedback information of incoming call.
In some optional realization methods of the present embodiment, incoming call relative information may include incoming number, incoming call number The voice messaging of address list group classification and ambient enviroment belonging to code.Step 802 can specifically include following steps:
First, above-mentioned executive agent can determine surrounding's ring residing for called equipment based on the voice messaging of ambient enviroment The environment category (for example, conferencing environment classification) in border.As an example, surrounding ring can be determined from the voice messaging of ambient enviroment The decibels of border sound inquire the mapping table between preset sound decibel number and the environment category of ambient enviroment, can be with Determine the environment category of the ambient enviroment residing for called equipment.
Later, above-mentioned executive agent can be inquired from the number library of user's mark incoming number label information (for example, " express delivery food ", " harassing call " etc.).
Then, according to residing for the address list group classification of incoming number, the label information of incoming number and called equipment Ambient enviroment environment category, above-mentioned executive agent can determine the type of incoming call.For example, can be default by inquiring Incoming number address list group classification, the label information of incoming number and the environment category of ambient enviroment and incoming call Mapping table between type, to determine the type of incoming call.
Finally, above-mentioned executive agent can be chosen and identified incoming call type phase from preset feedback information library Matched feedback information, using selected feedback information as the feedback information for incoming call.Wherein, in feedback information library It may include the corresponding feedback information of various incoming call types.
Step 803, identified feedback information is sent to called equipment.
In the present embodiment, the feedback information that above-mentioned executive agent can determine step 802 is sent to called equipment, with Just equipment is called to handle (for example, end incoming call, master is sent to by the reply content in feedback information incoming call It is equipment etc.).
The incoming call response method for server that above-described embodiment of the application provides is called equipment by reception and sends Incoming call relative information, later determine for incoming call feedback information, feedback information is finally sent to called equipment, from And can determine the feedback information for incoming call in the case of the user of called equipment is inconvenient to receive calls, favorably Incoming call is pointedly handled in called equipment.
With continued reference to Fig. 9, it illustrates the sequential 900 of one embodiment of incoming call response method.The incoming call response method, It may comprise steps of:
Step 901, caller device initiates incoming call to called equipment.Wherein, equipment is called to be in silent mode or shake Dynamic model formula.
Step 902, equipment is called in response to receiving above-mentioned incoming call, is obtained and the relevant incoming call of above-mentioned incoming call Relevant information.Wherein, incoming call relative information may include classification and surrounding in incoming number, the address list group belonging to incoming number The voice messaging of environment.
Step 903, it is called equipment and the incoming call relative information of acquisition is sent to server.
Step 904, server determines the feedback information for above-mentioned incoming call based on the incoming call relative information of reception.Its Middle feedback information may include hanging up/going code and/or reply content.
Step 905, determining feedback information is sent to called equipment by server.
Step 906, equipment is called to handle above-mentioned incoming call according to the feedback information of reception.For example, terminating to come Electric calling sends reply content etc. to caller device.
The incoming call response method that above-described embodiment of the application provides is initiated incoming call to called equipment by caller device and is exhaled It cries, be called equipment incoming call relative information later and incoming call relative information is sent to server, then server is based on incoming call Relevant information determines feedback information and feedback information is sent to called equipment, is finally called equipment and is based on feedback information to incoming call Calling is handled, so as in the case of the user of called equipment is inconvenient to receive calls, determine and be directed to incoming call Accurate feedback information, be conducive to called equipment and incoming call pointedly handled.
0 is continued to refer to figure 1, as the realization to method shown in Fig. 2, Fig. 4, Fig. 5 and Fig. 6, this application provides a kind of use In one embodiment of the incoming call responding device of called equipment, the device embodiment is corresponding with embodiment of the method shown in Fig. 2, The device specifically can be applied in called equipment.
As shown in Figure 10, the incoming call responding device 1000 for being called equipment of the present embodiment may include that pattern determines list Member 1001, incoming call relative information acquiring unit 1002 and feedback information determination unit 1003.Wherein, 1001 quilt of pattern determining unit It is configured to, in response to receiving incoming call, determine whether called equipment is in silent mode or vibration mode;The related letter of incoming call Breath acquiring unit 1002 is configured to respond to determine that called equipment is in silent mode or vibration mode, obtains incoming call Incoming call relative information;And feedback information determination unit 1003 is configured as being based on incoming call relative information, determines and is exhaled for incoming call The feedback information cried.
In the present embodiment, pattern determining unit 1001, incoming call relative information acquiring unit 1002 and feedback information determine The processing procedure and realization effect of unit 1003 can refer to the description of step corresponding in embodiment of the method shown in Fig. 2, Details are not described herein.
Below with reference to Figure 11, it illustrates suitable for for realizing that the terminal device of the embodiment of the present application is (such as shown in FIG. 1 Or the structural schematic diagram of the computer system 1100 of server (such as server 103 shown in FIG. 1) terminal device 101,102). Terminal device or server shown in Figure 11 are only an example, should not be to the function and use scope band of the embodiment of the present application Carry out any restrictions.
As shown in figure 11, computer system 1100 includes one or more central processing unit (CPU) 1101, can root It is loaded into random access storage device according to the program being stored in read-only memory (ROM) 1102 or from storage section 1108 (RAM) program in 1103 and execute various actions appropriate and processing.In RAM 1103, it is also stored with the operation of system 1100 Required various programs and data.CPU 1101, ROM 1102 and RAM 1103 are connected with each other by bus 1104.Input/ Output (I/O) interface 1105 is also connected to bus 1104.
It is connected to I/O interfaces 1105 with lower component:Include the importation 1106 of touch screen (or keyboard, mouse) etc.;Packet Include the output par, c 1107 of Organic Light Emitting Diode (OLED) display, liquid crystal display (LCD) etc. and loud speaker etc.; Storage section 1108 including hard disk etc.;And the communications portion of the network interface card including LAN card, modem etc. 1109.Communications portion 1109 executes communication process via the network of such as internet.Driver 1110 is connected to also according to needs I/O interfaces 1105.Detachable media 1111, such as disk, CD, magneto-optic disk, semiconductor memory etc. are installed as needed On driver 1110, in order to be mounted into storage section 1108 as needed from the computer program read thereon.
Particularly, in accordance with an embodiment of the present disclosure, it may be implemented as computer above with reference to the process of flow chart description Software program.For example, embodiment of the disclosure includes a kind of computer program product comprising be carried on computer-readable medium On computer program, which includes the program code for method shown in execution flow chart.In such reality It applies in example, which can be downloaded and installed by communications portion 1109 from network, and/or from detachable media 1111 are mounted.When the computer program is executed by central processing unit (CPU) 1101, executes and limited in the present processes Above-mentioned function.
It should be noted that computer-readable medium described herein can be computer-readable signal media or meter Calculation machine readable storage medium storing program for executing either the two arbitrarily combines.Computer readable storage medium for example can be --- but not Be limited to --- electricity, magnetic, optical, electromagnetic, infrared ray or semiconductor system, device or device, or arbitrary above combination.Meter The more specific example of calculation machine readable storage medium storing program for executing can include but is not limited to:Electrical connection with one or more conducting wires, just It takes formula computer disk, hard disk, random access storage device (RAM), read-only memory (ROM), erasable type and may be programmed read-only storage Device (EPROM or flash memory), optical fiber, portable compact disc read-only memory (CD-ROM), light storage device, magnetic memory device, Or above-mentioned any appropriate combination.In this application, can be any include computer readable storage medium or storage journey The tangible medium of sequence, the program can be commanded the either device use or in connection of execution system, device.And at this In application, computer-readable signal media may include in a base band or as the data-signal that a carrier wave part is propagated, Wherein carry computer-readable program code.Diversified forms may be used in the data-signal of this propagation, including but unlimited In electromagnetic signal, optical signal or above-mentioned any appropriate combination.Computer-readable signal media can also be that computer can Any computer-readable medium other than storage medium is read, which can send, propagates or transmit and be used for By instruction execution system, device either device use or program in connection.Include on computer-readable medium Program code can transmit with any suitable medium, including but not limited to:Wirelessly, electric wire, optical cable, RF etc. or above-mentioned Any appropriate combination.
The calculating of the operation for executing the application can be write with one or more programming languages or combinations thereof Machine program code, described program design language include object oriented program language-such as Java, Smalltalk, C+ +, further include conventional procedural programming language-such as " C " language or similar programming language.Program code can Fully to execute on the user computer, partly execute, executed as an independent software package on the user computer, Part executes or executes on a remote computer or server completely on the remote computer on the user computer for part. In situations involving remote computers, remote computer can pass through the network of any kind --- including LAN (LAN) Or wide area network (WAN)-is connected to subscriber computer, or, it may be connected to outer computer (such as utilize Internet service Provider is connected by internet).
Flow chart in attached drawing and block diagram, it is illustrated that according to the system of the various embodiments of the application, method and computer journey The architecture, function and operation in the cards of sequence product.In this regard, each box in flowchart or block diagram can generation A part for a part for one module, program segment, or code of table, the module, program segment, or code includes one or more uses The executable instruction of the logic function as defined in realization.It should also be noted that in some implementations as replacements, being marked in box The function of note can also occur in a different order than that indicated in the drawings.For example, two boxes succeedingly indicated are actually It can be basically executed in parallel, they can also be executed in the opposite order sometimes, this is depended on the functions involved.Also it to note Meaning, the combination of each box in block diagram and or flow chart and the box in block diagram and or flow chart can be with holding The dedicated hardware based system of functions or operations as defined in row is realized, or can use specialized hardware and computer instruction Combination realize.
Being described in unit involved in the embodiment of the present application can be realized by way of software, can also be by hard The mode of part is realized.Described unit can also be arranged in the processor, for example, can be described as:A kind of processor packet Include pattern determining unit, incoming call relative information acquiring unit and feedback information determination unit.Wherein, the title of these units is at certain The restriction to the unit itself is not constituted in the case of kind, for example, pattern determining unit is also described as " in response to receiving To incoming call, determine whether called equipment is in silent mode or the unit of vibration mode ".
As on the other hand, present invention also provides a kind of computer-readable medium, which can be Included in called equipment, caller device or server described in above-described embodiment;Can also be individualism, and without It is incorporated in called equipment, caller device or the server.Above computer readable medium carries one or more program, when When said one or multiple programs are called equipment execution by this so that the called equipment:In response to receiving incoming call, really Whether surely called equipment is in silent mode or vibration mode;In response to determining that called equipment is in silent mode or vibration mould Formula obtains the incoming call relative information of incoming call;Based on incoming call relative information, the feedback information for incoming call is determined.When When said one or multiple programs are executed by the caller device so that the caller device:Incoming call is initiated to called equipment; Wherein, it is called equipment and is in silent mode or vibration mode, called equipment is configured as:Obtain the incoming call correlation letter of incoming call Breath;Based on incoming call relative information, the feedback information for incoming call is determined.When said one or multiple programs are by the service When device executes so that the server:It receives and is called the incoming call relative information that equipment is sent, wherein incoming call relative information is called The information associated with incoming call that equipment obtains when receiving incoming call under silent mode or vibration mode;Based on next Electric relevant information determines the feedback information for incoming call;Identified feedback information is sent to called equipment, so as to quilt Equipment is made to handle incoming call.
Above description is only the preferred embodiment of the application and the explanation to institute's application technology principle.People in the art Member should be appreciated that invention scope involved in the application, however it is not limited to technology made of the specific combination of above-mentioned technical characteristic Scheme, while should also cover in the case where not departing from foregoing invention design, it is carried out by above-mentioned technical characteristic or its equivalent feature Other technical solutions of arbitrary combination and formation.Such as features described above has similar work(with (but not limited to) disclosed herein Can technical characteristic replaced mutually and the technical solution that is formed.

Claims (19)

1. a kind of incoming call response method for being called equipment, including:
In response to receiving incoming call, determine whether the called equipment is in silent mode or vibration mode;
In response to determining that the called equipment is in silent mode or vibration mode, the incoming call for obtaining the incoming call is related Information;
Based on the incoming call relative information, the feedback information for the incoming call is determined.
2. according to the method described in claim 1, wherein, the method further includes:
Based on identified feedback information, the incoming call is handled.
3. according to the method described in claim 2, wherein, identified feedback information includes the instruction for terminating the incoming call And/or reply content;And
It is described that the incoming call is handled, including:
Terminate the incoming call, and/or the reply content is sent to caller device.
4. according to the method described in claim 2, wherein, identified feedback information includes the instruction for connecting the incoming call And reply content;And
It is described that the incoming call is handled, including:
Connect the incoming call;
With speech form the reply content is played to caller device;
Terminate the incoming call.
5. according to the method described in claim 1, wherein, the determination is directed to the feedback information of the incoming call, including:
Determine the type of the incoming call;
Chosen from preset feedback information library with the feedback information of the type matching of the incoming call be used as it is described come The feedback information of electric calling.
6. according to the method described in claim 5, wherein, the incoming call relative information includes incoming number;And
The type of the determination incoming call, including:
Determine the address list group classification belonging to the incoming number;
Inquire the label information of the incoming number;
Based on the label information of identified address list group classification and the incoming number, the class of the incoming call is determined Type.
7. according to the method described in claim 5, wherein, the incoming call relative information includes incoming number and the called equipment The voice messaging of residing ambient enviroment;And
The type of the determination incoming call, including:
Based on the voice messaging of the ambient enviroment, the environment category of the ambient enviroment residing for the called equipment is determined;
Determine the address list group classification belonging to the incoming number;
Inquire the label information of the incoming number;
Around based on residing for identified address list group classification, the label information of the incoming number and the called equipment The environment category of environment determines the type of the incoming call.
8. according to the method described in claim 7, wherein, the environmental classes of the ambient enviroment residing for the determination called equipment Not, including:
The voice messaging of the ambient enviroment is input in Context awareness model trained in advance, obtains the ambient enviroment Environment category, wherein the Context awareness model is used to characterize the correspondence between voice messaging and environment category.
9. according to the method described in claim 8, wherein, training obtains the Context awareness model as follows:
Obtain training sample set, wherein training sample includes voice messaging and the environment category that is marked for voice messaging;
It will be inputted using the voice messaging of the training sample in the training sample set as input using machine learning method The corresponding environment category of voice messaging as output, training obtains Context awareness model.
10. according to the method described in claim 1, wherein, the incoming call relative information includes incoming number;And
The determination is directed to the feedback information of the incoming call, including:
Determine the address list group classification belonging to the incoming number;
The incoming number and identified address list group classification are sent to server, wherein the server is configured For:Inquire the label information of the incoming number;Based on the label of identified address list group classification and the incoming number Information determines the type of the incoming call;And it is chosen and the type of the incoming call from preset feedback information library Matched feedback information;
The feedback information of the server return is received as the feedback information for the incoming call.
11. according to the method described in claim 1, wherein, the incoming call relative information includes that incoming number and described be called set The voice messaging of standby residing ambient enviroment;And
The determination is directed to the feedback information of the incoming call, including:
Determine the address list group classification belonging to the incoming number;
The voice messaging of the incoming number, identified address list group classification and the ambient enviroment is sent to service Device, wherein the server is configured as:The week residing for the called equipment is determined based on the voice messaging of the ambient enviroment The environment category in collarette border;Inquire the label information of the incoming number;Based on identified address list group classification, it is described come The environment category of ambient enviroment residing for the label information of electric number and the called equipment, determines the class of the incoming call Type;And feedback information with the type matching of the incoming call is chosen from preset feedback information library;
The feedback information of the server return is received as the feedback information for the incoming call.
12. a kind of incoming call response method for caller device, including:
Incoming call is initiated to called equipment;
Wherein, the called equipment is in silent mode or vibration mode, and the called equipment is configured as:Obtain the incoming call The incoming call relative information of calling;Based on the incoming call relative information, the feedback information for the incoming call is determined.
13. according to the method for claim 12, wherein the method further includes:
Receive the reply content that the called equipment returns.
14. according to the method for claim 12, wherein the method further includes:
It is switched in response to the incoming call, receives the reply content that the called equipment is played with speech form.
15. a kind of incoming call response method for server, including:
It receives and is called the incoming call relative information that equipment is sent, wherein the incoming call relative information is the called equipment mute The information associated with the incoming call obtained when incoming call is received under pattern or vibration mode;
The feedback information for the incoming call is determined based on the incoming call relative information;
Identified feedback information is sent to the called equipment, so as to the called equipment to the incoming call at Reason.
16. according to the method for claim 15, wherein the incoming call relative information includes the incoming call number of the incoming call The voice messaging of ambient enviroment residing for address list group classification and the called equipment belonging to code, the incoming number;With And
The feedback information determined based on the incoming call relative information for the incoming call, including:
The environment category of ambient enviroment residing for the called equipment is determined based on the voice messaging;
Inquire the label information of the incoming number;
Around based on residing for identified address list group classification, the label information of the incoming number and the called equipment The environment category of environment determines the type of the incoming call;
The feedback information with the type matching of the incoming call is chosen from preset feedback information library.
17. a kind of incoming call response method, including:
Caller device initiates incoming call to called equipment, wherein the called equipment is in silent mode or vibration mode;
The called equipment is in response to receiving the incoming call, obtaining incoming call relative information and believing incoming call correlation Breath is sent to server;
The server is based on the incoming call relative information, determines the feedback information for the incoming call and will determine Feedback information be sent to the called equipment;
The called equipment is handled the incoming call based on the feedback information received.
18. a kind of equipment, including:
One or more processors;
Storage device is stored thereon with one or more programs,
When one or more of programs are executed by one or more of processors so that one or more of processors are real The now method as described in any in claim 1-11, or the method as described in any in claim 12-14, or as right is wanted Seek any method in 15-16.
19. a kind of computer-readable medium, is stored thereon with computer program, wherein real when described program is executed by processor The now method as described in any in claim 1-11, or the method as described in any in claim 12-14, or as right is wanted Seek any method in 15-16.
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CN110913059A (en) * 2018-09-14 2020-03-24 奇酷互联网络科技(深圳)有限公司 Incoming call reply method, mobile terminal and storage device
CN110995933A (en) * 2019-12-12 2020-04-10 Oppo广东移动通信有限公司 Volume adjusting method and device of mobile terminal, mobile terminal and storage medium
CN113660369A (en) * 2021-09-22 2021-11-16 展讯通信(天津)有限公司 Incoming call processing and model training method and device, terminal equipment and storage medium

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Application publication date: 20180904