CN108419258A - Processing method, modem and the mobile terminal of network communicating function exception - Google Patents

Processing method, modem and the mobile terminal of network communicating function exception Download PDF

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Publication number
CN108419258A
CN108419258A CN201810123001.3A CN201810123001A CN108419258A CN 108419258 A CN108419258 A CN 108419258A CN 201810123001 A CN201810123001 A CN 201810123001A CN 108419258 A CN108419258 A CN 108419258A
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China
Prior art keywords
modem
protocol stack
mobile terminal
location information
network
Prior art date
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Granted
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CN201810123001.3A
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Chinese (zh)
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CN108419258B (en
Inventor
李伟清
陈燕绿
蔚宝珠
张强
王旭康
周千里
杜渊华
蔡文龙
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Guangdong Oppo Mobile Telecommunications Corp Ltd
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Guangdong Oppo Mobile Telecommunications Corp Ltd
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Priority to CN201810123001.3A priority Critical patent/CN108419258B/en
Publication of CN108419258A publication Critical patent/CN108419258A/en
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Publication of CN108419258B publication Critical patent/CN108419258B/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/04Arrangements for maintaining operational condition

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The embodiment of the invention discloses a kind of processing method of network communicating function exception, modem and mobile terminals.Wherein, this method includes:When detecting modem exception, restart modem, if modem does not restore normal yet, modem is shut off the first currently used protocol stack, the second protocol stack in addition to the first protocol stack is chosen in the multiple protocol stacks supported from it, while opening the second protocol stack, and re-starts network registry using the second protocol stack, when network registry success, the location information of mobile terminal is recorded.In this way by restarting abnormal cause can not be quickly found out in modem when normal communication, when modem, which is restarted, does not restore normal, modem is set to automatically attempt to restore normal by way of switching other protocol stacks and carrying out network registry, reduce the time of network disaster recovery, improves the treatment effeciency of network communicating function exception.

Description

Processing method, modem and the mobile terminal of network communicating function exception
Technical field
The present invention relates to fields of communication technology, and in particular to a kind of processing method of network communicating function exception, modulatedemodulate Adjust device and mobile terminal.
Background technology
Currently, the network type for the communication network that the mobile terminals such as mobile phone are supported is more and more, such as:One mobile phone is same When support different operators 2G, 3G and 4G communication network, can save replace mobile phone inconvenience.And with mobile Internet High speed development, mobile data services occupy absolute proportion, therefore, the effect of the modem in mobile terminal and status Also it becomes more and more important.Wherein, modem is mainly used for data to be sent being converted to radiofrequency signal, is converted to radiofrequency signal Pending data, the signaling of processing access layer (AS) and Non-Access Stratum (NAS) and with AP processors into line interface etc..
In practice, it has been found that due to the complexity of communication network environment, mobile terminal is usually needed different types of logical It is switched between communication network.And be often abnormal in the handoff procedure of communication network, so as to cause mobile terminal without The normal Networked communication of method.In order to solve the problems, such as can not Networked communication, at present frequently with settling mode be:It is moved in mobile terminal It when moving the new band of position, updates and asks to network server launch position, network server is to again to mobile terminal It is configured, to restore the configuration parameter of modem;Or user has found after being unable to Networked communication for a long time, manually to movement Terminal carries out the configuration parameter for forcing to restart or be arranged modem.But it is different to solve network using above two mode Normal problem, it is less efficient.
Invention content
The embodiment of the invention discloses a kind of processing method of network communicating function exception, modem and movements eventually End can solve network communicating function in the prior art and be abnormal and it is logical can not restore network manually in the case of Networked communication The less efficient problem of telecommunication function.
The embodiment of the invention discloses a kind of processing methods of Network Abnormal, including:
When detecting the modem exception of mobile terminal, the modem restarts the modem;
When the modem does not restore normal, the modem closes the first currently used protocol stack, And the second protocol stack in addition to first protocol stack is chosen from multiple protocol stacks that the modem is supported;
The modem opens the second protocol stack, and re-starts network using the second protocol stack and note Volume;
When network registry success, the modem records the location information of the mobile terminal.
As a kind of feasible embodiment, described when network registry success, the modem record is mobile eventually After the location information at end, the method further includes:
The modem judges whether the location information of the mobile terminal updates;
If so, the modem then restores the on off state of default protocol stack in the multiple protocol stack.
As another feasible embodiment, the method further includes:
When the modem does not restore normal, first protocol stack is set as different by the modem extremely Normal reason;
When the modem recovery is normal, public module is set as abnormal cause by the modem extremely, And record the location information of the mobile terminal.
As another feasible embodiment, the method further includes:
The modem is by the abnormal cause, the location information of the mobile terminal and the modem The log information of record is reported to network server and/or the display abnormal cause.
As another feasible embodiment, the modem is by the abnormal cause, the mobile terminal The log information of location information and modem record is reported to network server and/or the display exception is former Cause, including:
When detecting that the mobile terminal is connected to Wi-Fi hotspot, the modem will by the Wi-Fi hotspot The log information of the abnormal cause, the location information of the mobile terminal and modem record is sent to network Server and/or the display abnormal cause.
Correspondingly, the embodiment of the invention discloses a kind of modems, including:
Unit is restarted, for when detecting the modem exception, restarting the modem;
Closing unit, for restarting after unit restarts the modem described, the modem does not restore When normal, the first currently used protocol stack is closed;
Selection unit, for from multiple protocol stacks that the modem is supported choose remove first protocol stack it Outer second protocol stack;
Registering unit re-starts network registry for opening the second protocol stack, and using the second protocol stack;
Recording unit, in network registry success, recording the location information of the mobile terminal.
As a kind of feasible embodiment, the modem further includes:
Judging unit, for after the location information of mobile terminal described in the recording unit records, judging the shifting Whether the location information of dynamic terminal updates;
Recovery unit when updating location information for judging the mobile terminal in the judging unit, restores institute State the on off state of default protocol stack in multiple protocol stacks.
As another feasible embodiment, the modem further includes:
Processing unit, for restarting after unit restarts the modem described, the modem does not restore When normal, first protocol stack is set as to the abnormal cause of the modem extremely, or restart unit weight described After opening the modem, when the modem recovery is normal, public module is set as to the modem extremely Abnormal cause;
Wherein, the recording unit is additionally operable to restart after unit restarts the modem described, the modulatedemodulate When device being adjusted to restore normal, the location information of the mobile terminal is recorded.
As another feasible embodiment, the modem further includes:
Reporting unit is used for the abnormal cause of the modem, the location information of the mobile terminal and institute The log information for stating modem record is reported to network server and/or the display abnormal cause.
The embodiment of the invention discloses a kind of mobile terminals, including the modem described in above-mentioned any one.
Implement the embodiment of the present invention, has the advantages that:
In the embodiment of the present invention, modem restarts modem, if modulation /demodulation when detecting itself exception Think highly of and do not restore normal after opening yet, is shut off the first currently used protocol stack, and the multiple associations supported from the modem The second protocol stack chosen in stack in addition to the first protocol stack is discussed, while opening the second protocol stack, and uses the second protocol Stack re-starts network registry, when network registry success, records the location information of mobile terminal.In this way modem without It is quickly found out abnormal cause by restarting when method normal communication, when modem, which is restarted, does not restore normal, passes through switching The mode that other protocol stacks carry out network registry makes modem automatically attempt to restore normal, avoids hand-operated forced restarting movement Long problem is taken caused by terminal or update position, reduces the time of network disaster recovery, improves the place of Network Abnormal Manage efficiency.
Description of the drawings
To describe the technical solutions in the embodiments of the present invention more clearly, make required in being described below to embodiment Attached drawing is briefly described, it should be apparent that, drawings in the following description are only some embodiments of the invention, for For those of ordinary skill in the art, without creative efforts, other are can also be obtained according to these attached drawings Attached drawing.
Fig. 1 is a kind of flow diagram of the processing method of network communicating function exception disclosed by the embodiments of the present invention;
Fig. 2 is the flow diagram of the processing method of another network communicating function exception disclosed by the embodiments of the present invention;
Fig. 3 is the flow diagram of the processing method of another network communicating function exception disclosed by the embodiments of the present invention;
Fig. 4 is a kind of structural schematic diagram of modem disclosed by the embodiments of the present invention;
Fig. 5 is the structural schematic diagram of another modem disclosed by the embodiments of the present invention.
Specific implementation mode
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete Site preparation describes, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on Embodiment in the present invention, those of ordinary skill in the art are obtained every other without creative efforts Embodiment shall fall within the protection scope of the present invention.
The embodiment of the invention discloses a kind of processing method of network communicating function exception, modem and movements eventually End, can improve treatment effeciency when network communicating function exception.
Referring to Fig. 1, Fig. 1 is a kind of flow of the processing method of network communicating function exception disclosed by the embodiments of the present invention Schematic diagram.As shown in Figure 1, the processing method of network communicating function exception may comprise steps of:
S101, when detecting the modem exception of mobile terminal, modem restarts the modem.
In the embodiment of the present invention, modem is used to baseband signal being converted to radiofrequency signal, converts radiofrequency signal For baseband signal, the signaling of processing access layer (AS) and Non-Access Stratum (NAS) and with AP processors into line interface etc.;Modulation Demodulator supports various protocols stack.It can be whether extremely modem detects itself, can also be the other of mobile terminal Whether device (such as application processor) detects modem abnormal.It may be modulation to cause the reason of modem exception Protocol stack in demodulator is abnormal, it is also possible to which the public module in modem in addition to protocol stack is abnormal, and the present invention is real Example is applied not limit.When modem exception, mobile terminal can not be normally carried out data processing, cause user cannot on Net.
Therefore, when detecting the modem exception of mobile terminal, modem can be restarted first, pass through inspection Whether modem restores normally to judge its abnormal cause after check weighing opens.Wherein, mobile terminal may include but unlimited The terminal of data service can be carried out in smart mobile phone, tablet computer, palm PC, intelligent wearable device etc..
S102, when the modem does not restore normal, modem closes the first currently used protocol stack, and The second protocol stack in addition to the first protocol stack is chosen from multiple protocol stacks that the modem is supported.
In the embodiment of the present invention, protocol stack indicates the summation of the corresponding various protocols of some communication standard, and protocol stack can be with Including but not limited to global system for mobile communications (Global System for Mobile Communication, abbreviation GSM) Protocol stack, enhanced data rates for gsm evolution technology (Enhanced Data Rate for GSM Evolution, abbreviation EDGE) protocol stack, high speed downlink packet access technology (High Speed Downlink Packet Access, abbreviation HSPDA) Code Division Multiple Access (the Time Division-Synchronous Code Division of protocol stack, time division synchronous Multiple Access, abbreviation TD-SCDMA) protocol stack, time division duplex long term evolution LTE (Time-Division DuplexLong Term Evolution, abbreviation TDD-LTE) protocol stack, frequency division duplex long term evolution (Frequency- Division Duplex, abbreviation FDD-LTE) protocol stack etc., and may include multiple sons below each communication standard protocol stack Protocol stack, such as:TD-LTE protocol stacks include physical layer protocol stack, media access control layer MAC protocol stack, Radio Link control again Rlc protocol stack, RRC protocol stacks, PDCP protocol stacks and NAS protocol stacks processed etc., details are not described herein for the embodiment of the present invention.If adjusted When modulator-demodulator does not restore normal yet after restarting, it may be possible to the first currently used protocol stack is abnormal, therefore, modem First protocol stack is may turn off, and is chosen in addition to the first protocol stack from multiple protocol stacks that the modem is supported Second protocol stack.
In the embodiment of the present invention, the first protocol stack may result in internal storage access mistake, network registry unsuccessfully etc. extremely, because This, modem can choose second protocol stack from remaining protocol stack.Wherein, modem selects second protocol stack Strategy can be:Select the protocol stack of level-one lower than the first protocol stack as second protocol stack;Or each agreement around measuring The signal strength of the corresponding cell signal of stack, using the maximum protocol stack of signal strength as second protocol stack;Or selection ratio first The higher leveled protocol stack of protocol stack is as second protocol stack;Or determine that second protocol stack, the present invention are implemented using other strategies Example does not limit.
S103, modem open the second protocol stack, and re-start network registry using the second protocol stack.
In the embodiment of the present invention, after closing the first protocol stack, mobile terminal is converted to Idle state by connected state, because This, modem can open the second protocol stack of selection, and carry out network registry using second protocol stack.Such as LTE network The process registered as:Mobile terminal initiates attach request (attach request) to network side, if network side allows movement eventually Terminate into, will to mobile terminal return attachment response (attach accept), indicate network registry success, mobile terminal by No service state has been converted to service state;If network side does not allow mobile terminal to access, refusal or mistake letter are returned to mobile terminal Breath indicates network registry failure.
S104, when network registry success when, modem record mobile terminal location information.
In the embodiment of the present invention, location information indicates the logical place of mobile terminal in the mobile communication network, position letter Breath can be cell ID or regional location code or position tracking region etc., and the embodiment of the present invention does not limit.If modulatedemodulate It adjusts device using the success of second protocol stack registered network, the current location information of mobile terminal will be recorded.And if network registry Failure, then modem, which can reselect protocol stack, carries out network registry.
As it can be seen that in the method described in Fig. 1, in the modem exception for detecting mobile terminal, modulation is restarted Demodulator, if modem does not restore normal yet after restarting, modem is shut off the first currently used protocol stack, And the second protocol stack in addition to the first protocol stack is chosen from multiple protocol stacks that the modem is supported, while opening should Second protocol stack, and network registry is re-started using the second protocol stack, when network registry success, record mobile terminal Location information.By restarting it can not be quickly found out abnormal cause when normal communication in modem in this way, work as modulation /demodulation Think highly of and open when not restoring normal, so that modem is automatically attempted to by way of switching other protocol stacks and carrying out network registry extensive It is multiple normal, avoid it is hand-operated forced restart mobile terminal or take long problem caused by updating position, reduce network failure The time of recovery improves the treatment effeciency of network communicating function exception.
Referring to Fig. 2, Fig. 2 is the stream of the processing method of another network communicating function exception disclosed by the embodiments of the present invention Journey schematic diagram.As shown in Fig. 2, the processing method of network communicating function exception may comprise steps of:
S201, when detecting the modem exception of mobile terminal, modem restarts the modem.
In the embodiment of the present invention, modem is used to baseband signal being converted to radiofrequency signal, converts radiofrequency signal For baseband signal, the signaling of processing access layer (AS) and Non-Access Stratum (NAS) and with AP processors into line interface etc.;Modulation Demodulator supports various protocols stack.It can be whether extremely modem detects itself, can also be the other of mobile terminal Whether device (such as application processor) detects modem abnormal.It may be modulation to cause the reason of modem exception Protocol stack in demodulator is abnormal, it is also possible to which the public module in modem in addition to protocol stack is abnormal, and the present invention is real Example is applied not limit.When modem exception, mobile terminal can not be normally carried out data processing, cause user cannot on Net.
Therefore, when detecting the modem exception of mobile terminal, modem can be restarted first, pass through inspection Whether modem restores normally to judge its abnormal cause after check weighing opens.
S202, when the modem does not restore normal, modem closes the first currently used protocol stack, and The second protocol stack in addition to the first protocol stack is chosen from multiple protocol stacks that the modem is supported.
In the embodiment of the present invention, protocol stack indicates the summation of the corresponding various protocols of some communication standard, and protocol stack can be with Including but not limited to gsm protocol stack, EDGE protocol stacks, HSPDA protocol stacks, TD-SCDMA protocol stacks, TDD-LTE protocol stacks, FDD-LTE protocol stacks etc., and below each communication standard protocol stack may include multiple sub-protocol stacks, such as:TD-LTE is assisted It includes physical layer protocol stack, media access control layer MAC protocol stack, wireless spread-spectrum technology rlc protocol stack, RRC agreements to discuss stack again Stack, PDCP protocol stacks and NAS protocol stacks etc., details are not described herein for the embodiment of the present invention.If modem is restarted later still When not restoring normal, it may be possible to which the first currently used protocol stack is abnormal, and therefore, modem may turn off first agreement Stack, and second protocol stack of the selection in addition to the first protocol stack from multiple protocol stacks that the modem is supported.
In the embodiment of the present invention, the first protocol stack may result in internal storage access mistake, network registry unsuccessfully etc. extremely, because This, modem can choose second protocol stack from remaining protocol stack.Wherein, modem selects second protocol stack Strategy can be:Select the protocol stack of level-one lower than the first protocol stack as second protocol stack;Or each agreement around measuring The signal strength of the corresponding cell signal of stack, using the maximum protocol stack of signal strength as second protocol stack;Or selection ratio first The higher leveled protocol stack of protocol stack is as second protocol stack;Or determine that second protocol stack, the present invention are implemented using other strategies Example does not limit.
Specifically, modem is closed before the first currently used protocol stack, currently used can be first obtained One protocol stack can indicate the state flag bit of protocol stack to obtain the first currently used protocol stack by inquiry, such as mark Will position is that the corresponding protocol stack of 1 expression is open state, and flag bit is that the corresponding protocol stack of 0 expression is in off state.And it modulates The flag bit of first protocol stack can be changed to 0, to close by demodulator after getting the first currently used protocol stack Close the first protocol stack.
S203, modem open the second protocol stack, and re-start network registry using the second protocol stack.
In the embodiment of the present invention, after closing the first protocol stack, mobile terminal is converted to Idle state by connected state, because This, modem can open the second protocol stack of selection, and carry out network registry using second protocol stack.Such as LTE network The process registered as:Mobile terminal initiates attach request (attach request) to network side, if network side allows movement eventually Terminate into, will to mobile terminal return attachment response (attach accept), indicate network registry success, mobile terminal by No service state has been converted to service state;If network side does not allow mobile terminal to access, refusal or mistake letter are returned to mobile terminal Breath indicates network registry failure.
S204, when network registry success when, modem record mobile terminal location information.
In the embodiment of the present invention, location information indicates the logical place of mobile terminal in the mobile communication network, position letter Breath can be cell ID or regional location code or position tracking region etc., and the embodiment of the present invention does not limit.If modulatedemodulate It adjusts device using the success of second protocol stack registered network, the current location information of mobile terminal will be recorded.And if network registry Failure such as selects then modem, which can reselect protocol stack, carries out network registry in multiple protocol stacks that it is supported Default protocol stack carries out network registry.
S205, modem judge whether the location information of the mobile terminal updates, if so, executing step S206;If It is no, continue to execute step S205.
In the embodiment of the present invention, for modem after the location information of record mobile terminal, mobile terminal can be real-time Its location information is detected, and the location information is sent to modem, then modem will judge movement end Whether the location information at end updates with the location information recorded before.If update, modem can be supported Multiple protocol stacks be reduced to abnormal preceding state respectively;If do not updated, mobile terminal will continue to detect itself Location information.
The on off state of default protocol stack in S206, the multiple protocol stack of modem recovery.
In the embodiment of the present invention, the first currently used protocol stack is closed in modem, and use second protocol stack After carrying out network registry success, if the location information of mobile terminal updates, modem can be according to pre- The on off state of default protocol stack known to elder generation, restores the on off state of the default protocol stack.Wherein, default protocol stack is modulation It is same can be directed to all regions setting herein for a pre-set protocol stack in multiple protocol stacks that demodulator is supported The protocol stack that the protocol stack of acquiescence is used as modem initial selected can also be directed to single area or be in a certain area Different default protocol stacks is respectively set in multiple areas in domain, and the embodiment of the present invention does not limit.Restoring default protocol stack After on off state, modem carries out network registry after network registry success using default protocol stack and uses default protocol Stack works.
Further, modem can also restore acquiescence association after second protocol stack carries out network registry failure The on off state of stack is discussed, and network registry is carried out using the default protocol stack.
As it can be seen that in the method described in Fig. 2, in the modem exception for detecting mobile terminal, modulation is restarted Demodulator, if modem does not restore normal yet after restarting, modem is shut off the first currently used protocol stack, And the second protocol stack in addition to the first protocol stack is chosen from multiple protocol stacks that the modem is supported, while opening should Second protocol stack, and network registry is re-started using the second protocol stack, when network registry success, record mobile terminal Location information.By restarting it can not be quickly found out abnormal cause when normal communication in modem in this way, work as modulation /demodulation Think highly of and open when not restoring normal, so that modem is automatically attempted to by way of switching other protocol stacks and carrying out network registry extensive It is multiple normal, and after location information of mobile terminal changes, restore the on off state of default protocol stack, to avoid manually It forces to restart mobile terminal or takes long problem caused by updating position, reduce the time of network disaster recovery, improve The treatment effeciency of network communicating function exception.
Referring to Fig. 3, Fig. 3 is the stream of the processing method of another network communicating function exception disclosed by the embodiments of the present invention Journey schematic diagram.As shown in figure 3, the processing method of network communicating function exception may comprise steps of:
S301, when detecting the modem exception of mobile terminal, modem restarts the modem.
In the embodiment of the present invention, modem is used to baseband signal being converted to radiofrequency signal, converts radiofrequency signal For baseband signal, the signaling of processing access layer (AS) and Non-Access Stratum (NAS) and with AP processors into line interface etc.;Modulation Demodulator supports various protocols stack.It can be whether extremely modem detects itself, can also be the other of mobile terminal Whether device (such as application processor) detects modem abnormal.It may be modulation to cause the reason of modem exception Protocol stack in demodulator is abnormal, it is also possible to which the public module in modem in addition to protocol stack is abnormal, and the present invention is real Example is applied not limit.When modem exception, mobile terminal can not be normally carried out data processing, cause user cannot on Net.
Therefore, when detecting the modem exception of mobile terminal, modem can be restarted first, pass through inspection Whether modem restores normally to judge its abnormal cause after check weighing opens.
S302, modem judge whether to restore normal, if so, executing step S303;If it is not, executing step S306.
In the embodiment of the present invention, modem after restarting, determines whether to restore normal, if restoring normal, With regard to obtaining the first currently used protocol stack, and close the first protocol stack;If not restoring normal, the position of mobile terminal is just recorded Confidence ceases.
S303, when the modem does not restore normal, modem closes the first currently used protocol stack, and The second protocol stack in addition to the first protocol stack is chosen from multiple protocol stacks that the modem is supported.
In the embodiment of the present invention, protocol stack indicates the summation of the corresponding various protocols of some communication standard, and protocol stack can be with Including but not limited to gsm protocol stack, EDGE protocol stacks, HSPDA protocol stacks, TD-SCDMA protocol stacks, TDD-LTE protocol stacks, FDD-LTE protocol stacks etc., and below each communication standard protocol stack may include multiple sub-protocol stacks, such as:TD-LTE is assisted It includes physical layer protocol stack, media access control layer MAC protocol stack, wireless spread-spectrum technology rlc protocol stack, RRC agreements to discuss stack again Stack, PDCP protocol stacks and NAS protocol stacks etc., details are not described herein for the embodiment of the present invention.If modem is restarted later still When not restoring normal, it may be possible to which the first currently used protocol stack is abnormal, and therefore, modem may turn off first agreement Stack, and second protocol stack of the selection in addition to the first protocol stack from multiple protocol stacks that the modem is supported.
In the embodiment of the present invention, the first protocol stack may result in internal storage access mistake, network registry unsuccessfully etc. extremely, because This, modem can choose second protocol stack from remaining protocol stack.Wherein, modem selects second protocol stack Strategy can be:Select the protocol stack of level-one lower than the first protocol stack as second protocol stack;Or each agreement around measuring The signal strength of the corresponding cell signal of stack, using the maximum protocol stack of signal strength as second protocol stack;Or selection ratio first The higher leveled protocol stack of protocol stack is as second protocol stack;Or determine that second protocol stack, the present invention are implemented using other strategies Example does not limit.
As a kind of feasible embodiment, after modem is restarted, if not restoring normal, indicate that First protocol stack is abnormal, and therefore, the first protocol stack can be set as the abnormal cause of modem extremely by modem.
S304, modem open the second protocol stack, and re-start network registry using the second protocol stack.
In the embodiment of the present invention, after closing the first protocol stack, mobile terminal is converted to Idle state by connected state, because This, modem can open the second protocol stack of selection, and carry out network registry using second protocol stack.Such as LTE network The process registered as:Mobile terminal initiates attach request (attach request) to network side, if network side allows movement eventually Terminate into, will to mobile terminal return attachment response (attach accept), indicate network registry success, mobile terminal by No service state has been converted to service state;If network side does not allow mobile terminal to access, refusal or mistake letter are returned to mobile terminal Breath indicates network registry failure.
S305, modem judge whether network registry succeeds, if so, executing step S306;If it is not, executing step S303。
In the embodiment of the present invention, after modem carries out network registry using second protocol stack, it can judge that network is noted Whether volume succeeds, if it is successful, the location information of record mobile terminal, if it fails, protocol stack can be selected to carry out with gravity treatment Network registry such as selects default protocol stack in multiple protocol stacks of its support to carry out network registry.
The location information of S306, modem record mobile terminal.
In the embodiment of the present invention, after modem is restarted, if restoring normal, modem is indicated that Public module it is abnormal, therefore, public exception can be set as the abnormal cause of modem by modem.Wherein, public Module refers to other utility modules in addition to protocol stack, such as the module of modem and Application Processor Interface, public mould The communication function that block also results in entire modem extremely is abnormal, can not surf the Internet so as to cause mobile terminal.
Further, if modem carries out network registry success using second protocol stack, modem also can Record the location information of mobile terminal.And whether the location information of real-time judge mobile terminal updates, if update, just restores silent Recognize the on off state of protocol stack.
S307, modem judge whether the abnormal cause of modem reported, if so, terminating this flow;If It is no, execute step S308.
In the embodiment of the present invention, abnormal cause can be indicated by reason-code, and different abnormal causes corresponds to different The reason of code, while abnormal cause can text description by way of indicate.It, just will be abnormal if abnormal cause does not report The work log information reporting of reason, the location information of mobile terminal and modem is to network server;If abnormal Reason reported, then modem will continue to detect whether itself is abnormal, and terminated current abnormality processing operation.
It should be noted that after the location information of exception record mobile terminal can be restored after restarting modem, Judge whether the abnormal cause of modem reported;It can also be updated in location information of mobile terminal and restore default protocol After the on off state of stack, judge whether the abnormal cause of modem reported.
The daily record that S308, modem record abnormal cause, the location information of mobile terminal and modem Information reporting is to network server and/or shows the abnormal cause, and terminates this flow.
In the embodiment of the present invention, modem during the work time, can record the log information of its work.When judging Modem did not reported abnormal cause, then will be by its abnormal cause, the location information of mobile terminal and modulation The log information of demodulator record is reported to network server.Wherein, log information indicates modem during the work time Operation information, operation information includes:It operational order, operating time and returns the result.
Specifically, the day that modem records abnormal cause, the location information of mobile terminal and modem Will information reporting is to network server and/or shows that the concrete mode of the abnormal cause can be:
When detecting that mobile terminal is connected to Wi-Fi hotspot, by the Wi-Fi hotspot by abnormal cause, mobile terminal The log information of location information and modem record is sent to network server and/or shows the abnormal cause.
That is, modem can be when mobile terminal be connected to Wi-Fi hotspot, it will be abnormal by Wi-Fi hotspot The log information of reason, the location information of mobile terminal and modem record is reported to network server, to save stream Amount.Abnormal cause can also be included on the display interface of mobile terminal, so that user checks by modem.
As it can be seen that in the method described in Fig. 3, in the modem exception for detecting mobile terminal, modulation is restarted Demodulator, if modem does not restore normal yet after restarting, modem is shut off the first currently used protocol stack, And the second protocol stack in addition to the first protocol stack is chosen from multiple protocol stacks that the modem is supported, while opening should Second protocol stack, and network registry is re-started using the second protocol stack, when network registry success, record mobile terminal Location information.By restarting it can not be quickly found out abnormal cause when normal communication in modem in this way, work as modulation /demodulation Think highly of and open when not restoring normal, so that modem is automatically attempted to by way of switching other protocol stacks and carrying out network registry extensive It is multiple normal, and after location information of mobile terminal changes, restore the on off state of default protocol stack, to avoid manually It forces to restart mobile terminal or takes long problem caused by updating position, reduce the time of network disaster recovery, improve The treatment effeciency of network communicating function exception.
Referring to Fig. 4, Fig. 4 is a kind of structural schematic diagram of modem disclosed by the embodiments of the present invention.Wherein, Fig. 4 Shown in modem 400 can be applied to smart mobile phone, tablet computer, palm PC, intelligent wearable device etc. can be into The mobile terminal of row data service.As shown in figure 4, the modem 400 may include with lower unit:
Unit 401 is restarted, for when detecting that modem 400 is abnormal, restarting modem 400.
Closing unit 402, for restarting after unit 401 restarts modem 400 above-mentioned, the modem 400 When not restoring normal, the first currently used protocol stack is closed.
Selection unit 403, for from multiple protocol stacks that the modem 400 is supported choose remove the first protocol stack it Outer second protocol stack.
Registering unit 404 re-starts network registry for opening the second protocol stack, and using the second protocol stack.
Recording unit 405, for when network registry is successful, recording the location information of mobile terminal.
Please refer to fig. 5, Fig. 5 is the structural schematic diagram of another modem disclosed by the embodiments of the present invention.Its In, modem 400 shown in fig. 5 is to optimize on the basis of modem 400 shown in Fig. 4 to obtain.Such as Fig. 5 institutes Show, which may further include the following units:
Judging unit 406, it is mobile whole for after the location information that above-mentioned recording unit 405 records mobile terminal, judging Whether the location information at end updates.
Recovery unit 407 when updating location information for judging mobile terminal in above-mentioned judging unit 406, restores The on off state of default protocol stack in multiple protocol stacks.
As a kind of feasible embodiment, network registry mistake is carried out using second protocol stack in above-mentioned registering unit 404 When losing, recovery unit 407 can also restore the on off state of default protocol stack in multiple protocol stacks.
As another feasible embodiment, which can also include processing unit 408 and upper declaration form Member 409, wherein:
Processing unit 408, for restarting after unit 401 restarts modem 400 above-mentioned, the modem 400 When not restoring normal, the first protocol stack is set as to the abnormal cause of modem 400 extremely, or restart unit above-mentioned After 401 restart modem 400, when which restores normal, the public module of modem is set extremely For the abnormal cause of modem 400.
Wherein, above-mentioned recording unit 405 is additionally operable to restart after unit 401 restarts modem 400 above-mentioned, the tune When modulator-demodulator 400 restores normal, the location information of mobile terminal is recorded.
Reporting unit 409, for recording the location information of the abnormal cause, mobile terminal and modem 400 Log information be reported to network server and/or show the abnormal cause.
Specifically, reporting unit 409 remembers the abnormal cause, the location information of mobile terminal and modem 400 The log information of record is reported to network server and/or shows that the concrete mode of the abnormal cause can be:
When detecting that mobile terminal is connected to Wi-Fi hotspot, by the Wi-Fi hotspot by the abnormal cause, mobile terminal Location information and modem 400 record log information be sent to network server and/or show the abnormal cause.
As it can be seen that in the modem described in Fig. 4 and Fig. 5, it is abnormal in the modem for detecting mobile terminal When, restart modem, if modem does not restore normal yet after restarting, modem is shut off currently used First protocol stack, and second protocol of the selection in addition to the first protocol stack from multiple protocol stacks that the modem is supported Stack, while the second protocol stack is opened, and network registry is re-started using the second protocol stack, when network registry success, Record the location information of mobile terminal.In this way modem can not normal communication when be quickly found out by restarting it is abnormal former Cause makes modulatedemodulate when modem, which is restarted, does not restore normal by way of switching other protocol stacks and carrying out network registry It adjusts device to automatically attempt to restore normal, and after location information of mobile terminal changes, restores the switch shape of default protocol stack State, to avoid it is hand-operated forced restart mobile terminal or take long problem caused by updating position, reduce network failure The time of recovery improves the treatment effeciency of network communicating function exception.
One of ordinary skill in the art will appreciate that realizing all or part of flow in above-described embodiment method, being can be with Relevant hardware is instructed to complete by computer program, the program can be stored in a computer read/write memory medium In, the program is when being executed, it may include such as the flow of the embodiment of above-mentioned each method.Wherein, the storage medium can be magnetic Dish, CD, read-only memory (Read-Only Memory, ROM) or random access memory (Random Access Memory, RAM) etc..
The above disclosure is only the preferred embodiments of the present invention, cannot limit the right model of the present invention with this certainly It encloses, therefore equivalent changes made in accordance with the claims of the present invention, is still within the scope of the present invention.

Claims (11)

1. a kind of processing method of network communicating function exception, which is characterized in that including:
When detecting the modem exception of mobile terminal, the modem restarts the modem;
When the modem does not restore normal, the modem closes the first currently used protocol stack, and from The second protocol stack in addition to first protocol stack is chosen in multiple protocol stacks that the modem is supported;
The modem opens the second protocol stack, and re-starts network registry using the second protocol stack;
When network registry success, the modem records the location information of the mobile terminal.
2. according to the method described in claim 1, it is characterized in that, described when network registry success, the modem After the location information for recording mobile terminal, the method further includes:
The modem judges whether the location information of the mobile terminal updates;
If so, the modem then restores the on off state of default protocol stack in the multiple protocol stack.
3. method according to claim 1 or 2, which is characterized in that the method further includes:
When the modem does not restore normal, first protocol stack is set as abnormal former by the modem extremely Cause;
When the modem recovery is normal, public module is set as abnormal cause by the modem extremely, and is remembered Record the location information of the mobile terminal.
4. according to the method described in claim 3, it is characterized in that, the method further includes:
The modem records the abnormal cause, the location information of the mobile terminal and the modem Log information be reported to network server and/or the display abnormal cause.
5. according to the method described in claim 4, it is characterized in that, the modem is by the abnormal cause, the shifting The location information of dynamic terminal and the log information of modem record are reported to described in network server and/or display Abnormal cause, including:
When detecting that the mobile terminal is connected to Wi-Fi hotspot, the modem will be described by the Wi-Fi hotspot The log information of abnormal cause, the location information of the mobile terminal and modem record is sent to network service Device and/or the display abnormal cause.
6. a kind of modem is applied to mobile terminal, which is characterized in that including:
Unit is restarted, for when detecting the modem exception, restarting the modem;
Closing unit, for restarting after unit restarts the modem described, the modem does not restore normal When, close the first currently used protocol stack;
Selection unit, for being chosen in addition to first protocol stack from multiple protocol stacks that the modem is supported Second protocol stack;
Registering unit re-starts network registry for opening the second protocol stack, and using the second protocol stack;
Recording unit, in network registry success, recording the location information of the mobile terminal.
7. modem according to claim 6, which is characterized in that the modem further includes:
Judging unit, it is described mobile whole for after the location information of mobile terminal described in the recording unit records, judging Whether the location information at end updates;
Recovery unit when updating location information for judging the mobile terminal in the judging unit, restores described more The on off state of default protocol stack in a protocol stack.
8. the modem described according to claim 6 or 7, which is characterized in that the modem further includes:
Processing unit, for restarting after unit restarts the modem described, the modem does not restore normal When, first protocol stack is set as to the abnormal cause of the modem extremely, or restart unit described and restart institute After stating modem, when the modem recovery is normal, public module is set as to the different of the modem extremely Normal reason;
Wherein, the recording unit is additionally operable to restart after unit restarts the modem described, the modem When restoring normal, the location information of the mobile terminal is recorded.
9. modem according to claim 8, which is characterized in that the modem further includes:
Reporting unit is used for the abnormal cause of the modem, the location information of the mobile terminal and the tune The log information of modulator-demodulator record is reported to network server and/or the display abnormal cause.
10. a kind of mobile terminal, which is characterized in that include the modem as described in claim 6~9 any one.
11. a kind of computer storage media, which is characterized in that the computer storage media is stored with computer program, described Computer program is for so that the modem perform claim of mobile terminal requires the method described in 1 to 5 any one.
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