CN108307330B - Terminal OTA message processing method and system - Google Patents
Terminal OTA message processing method and system Download PDFInfo
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- CN108307330B CN108307330B CN201710025803.6A CN201710025803A CN108307330B CN 108307330 B CN108307330 B CN 108307330B CN 201710025803 A CN201710025803 A CN 201710025803A CN 108307330 B CN108307330 B CN 108307330B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/02—Arrangements for optimising operational condition
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
- H04W8/183—Processing at user equipment or user record carrier
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/22—Processing or transfer of terminal data, e.g. status or physical capabilities
Abstract
A terminal OTA message processing method and system, the method includes: s1, after receiving the OTA message constructed and issued by the server, the gateway acquires the service configuration, if the OTA support capability without the number to be detected is configured, the gateway enters S4, and if the OTA support capability with the number to be detected is configured, the gateway inquires the support capability of the number to the OTA and enters S2; s2, if the query result is in a non-record state, the method enters S3, if the query result is in a support state, the method enters S4, and if the query result is in a non-support state, the method enters S5; s3, sending a preset OTA detection message to inquire the OTA support capability of the number, and turning to S2; s4, sending the OTA message to the terminal for processing according to the preset path; and S5, informing the server not to issue the OTA message or process according to the designated service logic. When the SIM card or the terminal does not support the OTA message, the invention can avoid error prompt, can help the service provider to improve the accuracy of the OTA sending user, and does not send the OTA short message to the user which does not support the OTA capability any more.
Description
Technical Field
The invention relates to the technical field of mobile communication, in particular to a terminal OTA message processing method and a system.
Background
The Over-The-Air is a short message mechanism based, dynamic downloading, deleting and updating of a service menu in The SIM card are realized through a mobile phone terminal or a server (on line), so that a user can acquire a data value added service (an OTA service for short) of a personalized information service, and convenient interaction with The user can be conveniently realized through The OTA, so that The purpose of good interaction with The user on The premise of improving experience is achieved. The current implementation principle of OTA and user interaction is mainly as follows: the GSM defines 11.11 and 11.14, 11.11 is the bottom layer interface specification between the SIM card and the ME (user mobile equipment), 11.14 is the application interface specification between the SIM card and the ME, the SIM card is provided with a Java Applet, OTA information sent by the network test is interpreted as the commands of 11.11 and 11.14, and the information is displayed on the terminal and the user input is acquired through the interface of the SIM-ME, thereby achieving the purpose of interacting with the user. The S @ T specification established by the SIM alliance organization is an implementation of OTA and has a wide range in the field of OTA. However, in the operation of the current network, generally, due to historical reasons, cards and terminals of different standards exist at the same time, and the degree of support of the terminal to the specification is different, so that after the terminal receives information, when the SIM card does not support the OTA capability of the S @ T specification, an error window is popped up, and from the perspective of a user, what reason is the SIM card is not clear at all, thereby causing great trouble to the user. Under the normal condition, the network test can not consider the condition, and directly sends the OTA short message, thereby greatly destroying the experience of the user.
Disclosure of Invention
The technical problem to be solved by the present invention is to provide a method and a system for processing an OTA message of a terminal, aiming at the above-mentioned defects in the prior art.
The technical scheme adopted by the invention for solving the technical problems is as follows: a terminal OTA message processing method is constructed, and comprises the following steps:
s1, after receiving the OTA message constructed and issued by the server, the gateway acquires the service configuration from the database, if the OTA support capability of the number is not required to be detected, the step S4 is entered, and if the OTA support capability of the number is required to be detected, the support capability of the number to the OTA is inquired and the step S2 is entered;
s2, if the query result is in a non-record state, the step S3 is carried out, if the query result is in a support state, the step S4 is carried out, and if the query result is in a non-support state, the step S5 is carried out;
s3, sending a preset OTA detection message to inquire the OTA support capability of the number, and turning to the step S2;
s4, sending the OTA message to the terminal for processing according to the preset path;
and S5, informing the server not to issue the OTA message or process according to the designated service logic.
In the OTA message processing method of the terminal of the present invention, if the query result in the step S2 is in the probing and non-replying state, the following step S6 is entered:
and S6, starting the first timer, inquiring the OTA support capability of the number after the first timer is overtime, and entering the step S2 again.
In the OTA message processing method of the terminal according to the present invention, the step S3 includes:
s31, the gateway acquires the preset OTA detection message from the database, converts the preset OTA detection message into byte codes, encapsulates the byte codes into SMPP detection messages and forwards the SMPP detection messages to the short message gateway;
s32, setting the state of the number to be a detecting and non-replying state, and starting a second timer;
s33, the short message gateway forwards the SMPP detection message to the short message center, the short message center forwards the SMPP detection message to the mobile switching center, the mobile switching center forwards the SMPP detection message to the user identification module and reports the SMPP detection message to the user mobile equipment, and the detection message is processed by the user identification module after the SMPP detection message is analyzed by the user mobile equipment;
s34, if the user identification module supports OTA detection message, a short message is sent to the gateway, the gateway updates the state of the number to be the support state after receiving the message, and sets the OTA message received in the step S1 as the message to be sent to enter the step S4; otherwise, discarding the OTA detection message without any reply, and updating the state of the number to be the non-support state after the second timer is overtime.
In the OTA message processing method of the terminal according to the present invention, the step S4 includes:
s41, the gateway converts the OTA message into byte code, then encapsulates the byte code into SMPP message and forwards the SMPP message to the short message gateway, the short message gateway forwards the SMPP message to the short message center, and the short message center forwards the SMPP message to the mobile switching center;
s42, the mobile switching center forwards the SMPP message to the user identification module and reports the SMPP message to the user mobile equipment, the SMPP message is analyzed by the user mobile equipment and then processed by the user identification module, and the user identification module returns a related indication instruction to wait for interaction with a user;
and S43, after the user interaction is finished, selecting to execute the corresponding service logic according to the service configuration, and ending.
In the OTA message processing method of the terminal according to the present invention, the processing according to the specified service logic in step S5 includes: and sending the common short message and/or the unstructured supplementary data service.
The invention also discloses a terminal OTA message processing system, which comprises: the terminal, the gateway and the server for constructing and sending the OTA message to the gateway, wherein the gateway comprises:
the configuration decision unit is used for acquiring service configuration from the database after receiving the OTA message constructed and issued by the server, and if the OTA support capability of the number does not need to be detected, the OTA message is sent to the terminal for processing according to a preset path; if the number is configured to be the OTA support capability of the number to be detected, inquiring the support capability of the number to the OTA;
a no-record state processing unit, configured to send a preset OTA probe message to query the number's OTA support capability when the query result is in a no-record state;
the support state processing unit is used for sending the OTA message to the terminal for processing according to a preset path when the query result is in the support state;
and the unsupported state processing unit is used for informing the server not to issue the OTA message or process according to the specified service logic when the query result is in the unsupported state.
In the terminal OTA message processing system of the present invention, the gateway further comprises:
and the detecting and non-replying state processing unit is used for starting a first timer when the query result is in a detecting and non-replying state, querying the OTA support capability of the number after the first timer is overtime, and triggering the corresponding state processing unit to work according to the query result.
In the OTA message processing system of the terminal according to the present invention, the no-record state processing unit includes:
the detection starting subunit acquires a preset OTA detection message from the database, converts the preset OTA detection message into a byte code, encapsulates the byte code into an SMPP detection message, forwards the SMPP detection message to the short message gateway, sets the state of the number to be a detection and non-reply state, and starts a second timer; the SMPP detection message is forwarded to a short message center by the short message gateway, the SMPP detection message is forwarded to a mobile switching center by the short message center, the SMPP detection message is forwarded to a subscriber identification module and reported to subscriber mobile equipment by the mobile switching center, the detection message is processed by the subscriber identification module after being analyzed by the subscriber mobile equipment, and if the OTA detection message is supported by the subscriber identification module, a short message is sent to the gateway; otherwise, discarding the OTA detection message without any reply;
the first detection result subunit is used for updating the state of the number to be a support state after receiving the message sent by the subscriber identification module, and triggering the support state processing unit to work after setting the OTA message sent by the server before as a message to be sent;
and the second detection result subunit is used for updating the state of the number to be the non-support state after the second timer is overtime.
In the terminal OTA message processing system of the present invention, the sending the OTA message to the terminal according to the preset path for processing comprises: the gateway converts the OTA message into byte codes, then encapsulates the byte codes into an SMPP message and forwards the SMPP message to the short message gateway, the short message gateway forwards the SMPP message to the short message center, and the short message center forwards the SMPP message to the mobile switching center; the mobile switching center forwards the SMPP message to a user identification module and reports the SMPP message to user mobile equipment, the SMPP message is analyzed by the user mobile equipment and then processed by the user identification module, and the user identification module returns a related indication instruction to wait for interaction with a user; and after the user interaction is finished, selecting to execute the corresponding service logic according to the service configuration, and ending.
In the terminal OTA message processing system of the present invention, the processing according to the designated service logic comprises: and sending the common short message and/or the unstructured supplementary data service.
The implementation of the terminal OTA message processing method and the system of the invention has the following beneficial effects: when the user SIM card or the terminal does not support the OTA message, the invention can avoid error prompt such as 'SIM update failed', can help the service provider to improve the accuracy of the OTA issuing user, and does not issue the OTA short message to the user which does not support the OTA capability any more; furthermore, according to the user capability, other modes can be selected for issuing interaction, such as sending common short messages and/or unstructured supplementary data services.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts:
fig. 1 is a flow chart of a preferred embodiment of the terminal OTA message processing method of the present invention;
FIG. 2 is a flowchart of step S3 in the preferred embodiment.
Detailed Description
In the invention, after an S @ T gateway receives an OTA message constructed and issued by an S @ T server, if the service is configured to the OTA support capability of a number to be detected, the support capability of the number to the OTA is inquired, the S @ T server is informed not to issue the OTA message or carry out logic processing according to a specified service aiming at the condition of a non-support state, and a preset OTA detection message is sent to inquire the support capability of the number to the OTA and then corresponding processing is carried out again aiming at the condition of no record state.
In order to better understand the technical solutions, the technical solutions will be described in detail below with reference to the drawings and the specific embodiments of the specification, and it should be understood that the embodiments and specific features of the embodiments of the present invention are detailed descriptions of the technical solutions of the present application, and are not limited to the technical solutions of the present application, and the technical features of the embodiments and examples of the present invention may be combined with each other without conflict.
Fig. 1 is a flow chart of a preferred embodiment of the terminal OTA message processing method of the present invention.
In order to avoid detecting by sending the probe message again when detecting the support capability of the number to the OTA, in a preferred embodiment, the number is set to be in a probing and non-replying state after the probing is started, so that when the S @ T gateway queries the support capability of the number to the OTA after receiving the OTA message constructed and sent by the S @ T server, a probing and non-replying state still occurs, and at this time, a timer can be set to wait for replying. The following description will be made of preferred embodiments. Referring to fig. 1, the method for processing the OTA message of the terminal in the preferred embodiment includes:
s1, after receiving an OTA message M1 constructed and transmitted by an S @ T server, the S @ T gateway acquires service configuration from a database, if the service configuration does not need to detect the OTA support capability of the number, the step S4 is carried out, and if the service configuration needs to detect the OTA support capability of the number, the support capability of the number to the OTA is inquired, and the step S2 is carried out;
s2, if the query result is in a non-record state, the step S3 is carried out, if the query result is in a support state, the step S4 is carried out, if the query result is in a non-support state, the step S5 is carried out, and if the query result is in a probing and non-reply state, the following steps S6 are carried out:
s3, sending a preset OTA detection message Mc0 to inquire the OTA support capability of the number, and turning to the step S2;
s4, sending the OTA message M1 to the terminal for processing according to a preset path;
s5, informing the S @ T server not to issue OTA message or process according to the appointed service logic;
wherein, processing according to the specified service logic comprises: and sending down a common short message and/or Unstructured Supplementary Service Data (USSD).
And S6, starting the first timer, inquiring the OTA support capability of the number after the first timer is overtime, and entering the step S2 again.
Referring to FIG. 2, a flowchart of step S3 in the preferred embodiment is shown. Specifically, the step S3 includes:
s31, the S @ T gateway acquires a preset OTA detection message Mc0 from the database, converts the preset OTA detection message Mc0 into an S @ T byte code, packages the S @ T byte code into an SMPP detection message Mc1 according to the requirements of an SMPP protocol, and forwards the SMPP detection message Mc1 to the short message gateway;
s32, setting the state of the number to be a detecting and non-replying state, and starting a second timer;
s33, the short message gateway forwards the SMPP detection message Mc1 to the short message center, the short message center forwards the SMPP detection message Mc1 to the mobile switching center, the mobile switching center forwards the SMPP detection message Mc1 to the user identification module and reports the SMPP detection message Mc1 to the user mobile equipment, and the SMPP detection message Mc1 is processed by the user identification module after the SMPP is analyzed by the user mobile equipment;
s34, if the user identification module supports OTA detection message, it sends a short message to S @ T gateway, S @ T gateway receives the message and updates the state of the number to be support state, and sets the OTA message M1 received in step S1 as pending message to enter step S4; otherwise, discarding the OTA detection message without any reply, and updating the state of the number to be the non-support state after the second timer is overtime.
Specifically, the step S4 includes:
s41, after converting the OTA message M1 into S @ T byte codes, the S @ T gateway packages the message into an SMPP message M2 according to the requirements of an SMPP protocol and forwards the message to a short message gateway, the short message gateway forwards the SMPP message M2 to a short message center, and the short message center forwards the SMPP message M2 to a mobile switching center;
s42, the mobile switching center forwards the SMPP message M2 to the user identification module and reports the SMPP message to the user mobile equipment, the SMPP message M2 is analyzed by the user mobile equipment and then processed by the user identification module, and the user identification module returns a relevant indication instruction, such as DISPLAY TEXT/GET INKEY/SELECT ITEM and the like, to wait for interaction with a user;
and S43, after the user interaction is finished, selecting to execute the corresponding service logic according to the service configuration, and ending.
Correspondingly, the invention also discloses a terminal OTA message processing system, which comprises: the terminal, the S @ T gateway and the S @ T server are used for constructing and sending the OTA message to the S @ T gateway, wherein the S @ T gateway comprises:
the configuration decision unit is used for acquiring service configuration from a database after receiving an OTA message constructed and issued by the S @ T server, and if the OTA message is configured to be an OTA support capability without detecting a number, the OTA message is sent to the terminal for processing according to a preset path; if the number is configured to be the OTA support capability of the number to be detected, inquiring the support capability of the number to the OTA;
a no-record state processing unit, configured to send a preset OTA probe message to query the number's OTA support capability when the query result is in a no-record state;
the support state processing unit is used for sending the OTA message to the terminal for processing according to a preset path when the query result is in the support state;
the unsupported state processing unit is used for informing the S @ T server that OTA messages are not issued any more or processing according to the specified service logic when the query result is in the unsupported state;
and the detecting and non-replying state processing unit is used for starting a first timer when the query result is in a detecting and non-replying state, querying the OTA support capability of the number after the first timer is overtime, and triggering the corresponding state processing unit to work according to the query result.
Specifically, the non-recording state processing unit includes:
the detection starting sub-unit is used for acquiring a preset OTA detection message from the database, converting the preset OTA detection message into an S @ T byte code, packaging the S @ T byte code into an SMPP detection message, forwarding the SMPP detection message to a short message gateway, setting the state of the SMPP detection message as a detection and non-reply state, and starting a second timer; the SMPP detection message is forwarded to a short message center by the short message gateway, the SMPP detection message is forwarded to a mobile switching center by the short message center, the SMPP detection message is forwarded to a subscriber identification module and reported to subscriber mobile equipment by the mobile switching center, the detection message is processed by the subscriber identification module after being analyzed by the subscriber mobile equipment, and if the subscriber identification module supports the OTA detection message, a short message is sent to the S @ T gateway; otherwise, discarding the OTA detection message without any reply;
the first detection result subunit is used for updating the state of the number to be a support state after receiving the message sent by the subscriber identification module, and triggering the support state processing unit to work after setting the OTA message sent by the S @ T server to be a message to be sent;
and the second detection result subunit is used for updating the state of the number to be the non-support state after the second timer is overtime.
Specifically, the sending the OTA message to the terminal according to the preset path includes: the S @ T gateway converts the OTA message into an S @ T byte code, encapsulates the S @ T byte code into an SMPP message and forwards the SMPP message to the short message gateway, the SMPP message is forwarded to the short message center by the short message gateway, and the SMPP message is forwarded to the mobile switching center by the short message center; the mobile switching center forwards the SMPP message to a user identification module and reports the SMPP message to user mobile equipment, the SMPP message is analyzed by the user mobile equipment and then processed by the user identification module, and the user identification module returns a related indication instruction to wait for interaction with a user; and after the user interaction is finished, selecting to execute the corresponding service logic according to the service configuration, and ending.
Specifically, the processing according to the designated service logic includes: and sending the common short message and/or the unstructured supplementary data service.
In summary, the terminal OTA message processing method and system of the present invention have the following advantages: when the user SIM card or the terminal does not support the OTA message, the invention can avoid error prompt such as 'SIM update failed', can help the service provider to improve the accuracy of the OTA issuing user, and does not issue the OTA short message to the user which does not support the OTA capability any more; furthermore, according to the user capability, other modes can be selected for issuing interaction, such as sending common short messages and/or unstructured supplementary data services.
While the present invention has been described with reference to the embodiments shown in the drawings, the present invention is not limited to the embodiments, which are illustrative and not restrictive, and it will be apparent to those skilled in the art that various changes and modifications can be made therein without departing from the spirit and scope of the invention as defined in the appended claims.
Claims (10)
1. A terminal OTA message processing method is characterized by comprising the following steps:
s1, after receiving the OTA message constructed and issued by the server, the gateway acquires the service configuration from the database, if the OTA support capability of the number is not required to be detected, the step S4 is entered, and if the OTA support capability of the number is required to be detected, the support capability of the number to the OTA is inquired and the step S2 is entered;
s2, if the query result is in a non-record state, the step S3 is carried out, if the query result is in a support state, the step S4 is carried out, and if the query result is in a non-support state, the step S5 is carried out;
s3, sending a preset OTA detection message to inquire the OTA support capability of the number, and turning to the step S2;
s4, sending the OTA message to the terminal according to the preset path for processing, and ending the method;
and S5, informing the server not to issue OTA message or process according to the appointed service logic, and ending the method.
2. The method for processing the OTA message of the terminal of claim 1, wherein if the query result is in a probing and non-replying state in the step S2, the following step S6 is proceeded:
and S6, starting the first timer, inquiring the OTA support capability of the number after the first timer is overtime, and entering the step S2 again.
3. The terminal OTA message processing method of claim 2, wherein said step S3 comprises:
s31, the gateway acquires the preset OTA detection message from the database, converts the preset OTA detection message into byte codes, encapsulates the byte codes into SMPP detection messages and forwards the SMPP detection messages to the short message gateway;
s32, setting the state of the number to be a detecting and non-replying state, and starting a second timer;
s33, the short message gateway forwards the SMPP detection message to the short message center, the short message center forwards the SMPP detection message to the mobile switching center, the mobile switching center forwards the SMPP detection message to the user identification module and reports the SMPP detection message to the user mobile equipment, and the detection message is processed by the user identification module after the SMPP detection message is analyzed by the user mobile equipment;
s34, if the user identification module supports OTA detection message, a short message is sent to the gateway, the gateway updates the state of the number to be the support state after receiving the message, and sets the OTA message received in the step S1 as the message to be sent to enter the step S4; otherwise, discarding the OTA detection message without any reply, and updating the state of the number to be the non-support state after the second timer is overtime.
4. The terminal OTA message processing method of claim 1, wherein said step S4 comprises:
s41, the gateway converts the OTA message into byte code, then encapsulates the byte code into SMPP message and forwards the SMPP message to the short message gateway, the short message gateway forwards the SMPP message to the short message center, and the short message center forwards the SMPP message to the mobile switching center;
s42, the mobile switching center forwards the SMPP message to the user identification module and reports the SMPP message to the user mobile equipment, the SMPP message is analyzed by the user mobile equipment and then processed by the user identification module, and the user identification module returns a related indication instruction to wait for interaction with a user;
and S43, after the user interaction is finished, selecting to execute the corresponding service logic according to the service configuration, and ending.
5. The method for processing the OTA message of the terminal according to claim 1, wherein the processing according to the specified service logic in the step S5 comprises: and sending the common short message and/or the unstructured supplementary data service.
6. A terminal OTA message processing system, comprising: the terminal, the gateway and the server for constructing and sending the OTA message to the gateway, wherein the gateway comprises:
the configuration decision unit is used for acquiring service configuration from the database after receiving the OTA message constructed and issued by the server, and if the OTA support capability of the number does not need to be detected, the OTA message is sent to the terminal for processing according to a preset path; if the number is configured to be the OTA support capability of the number to be detected, inquiring the support capability of the number to the OTA;
a no-record state processing unit, configured to send a preset OTA probe message to query the number's OTA support capability when the query result is in a no-record state;
the support state processing unit is used for sending the OTA message to the terminal for processing according to a preset path when the query result is in the support state;
and the unsupported state processing unit is used for informing the server not to issue the OTA message or process according to the specified service logic when the query result is in the unsupported state.
7. A terminal OTA message handling system according to claim 6, characterised in that the gateway further comprises:
and the detecting and non-replying state processing unit is used for starting a first timer when the query result is in a detecting and non-replying state, querying the OTA support capability of the number after the first timer is overtime, and triggering the corresponding state processing unit to work according to the query result.
8. The terminal OTA message processing system of claim 7, wherein the no-record state processing unit comprises:
the detection starting subunit acquires a preset OTA detection message from the database, converts the preset OTA detection message into a byte code, encapsulates the byte code into an SMPP detection message, forwards the SMPP detection message to the short message gateway, sets the state of the number to be a detection and non-reply state, and starts a second timer; the SMPP detection message is forwarded to a short message center by the short message gateway, the SMPP detection message is forwarded to a mobile switching center by the short message center, the SMPP detection message is forwarded to a subscriber identification module and reported to subscriber mobile equipment by the mobile switching center, the detection message is processed by the subscriber identification module after being analyzed by the subscriber mobile equipment, and if the OTA detection message is supported by the subscriber identification module, a short message is sent to the gateway; otherwise, discarding the OTA detection message without any reply;
the first detection result subunit is used for updating the state of the number to be a support state after receiving the message sent by the subscriber identification module, and triggering the support state processing unit to work after setting the OTA message sent by the server before as a message to be sent;
and the second detection result subunit is used for updating the state of the number to be the non-support state after the second timer is overtime.
9. The terminal OTA message processing system of claim 6, wherein the sending of the OTA message to the terminal according to the predetermined path comprises: the gateway converts the OTA message into byte codes, then encapsulates the byte codes into an SMPP message and forwards the SMPP message to the short message gateway, the short message gateway forwards the SMPP message to the short message center, and the short message center forwards the SMPP message to the mobile switching center; the mobile switching center forwards the SMPP message to a user identification module and reports the SMPP message to user mobile equipment, the SMPP message is analyzed by the user mobile equipment and then processed by the user identification module, and the user identification module returns a related indication instruction to wait for interaction with a user; and after the user interaction is finished, selecting to execute the corresponding service logic according to the service configuration, and ending.
10. A terminal OTA message processing system according to claim 6, wherein the processing according to the specified service logic comprises: and sending the common short message and/or the unstructured supplementary data service.
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