CN108243285A - call recording method and system - Google Patents

call recording method and system Download PDF

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Publication number
CN108243285A
CN108243285A CN201611201938.5A CN201611201938A CN108243285A CN 108243285 A CN108243285 A CN 108243285A CN 201611201938 A CN201611201938 A CN 201611201938A CN 108243285 A CN108243285 A CN 108243285A
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China
Prior art keywords
calling
called
recording
user
business
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Granted
Application number
CN201611201938.5A
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Chinese (zh)
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CN108243285B (en
Inventor
陈尚干
张旭红
赵新宇
汪依婷
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China Telecom Corp Ltd
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China Telecom Corp Ltd
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Priority to CN201611201938.5A priority Critical patent/CN108243285B/en
Publication of CN108243285A publication Critical patent/CN108243285A/en
Application granted granted Critical
Publication of CN108243285B publication Critical patent/CN108243285B/en
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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42221Conversation recording systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/1016IP multimedia subsystem [IMS]

Abstract

The present invention discloses a kind of call recording method and system.This method includes:The telephonograph business if at least one party that mobile softswitch center MSCe judges in calling subscribe and called subscriber has contracted, triggers Business-to-Business control point SCP intelligent platforms, and by call proceeding to SCP intelligent platforms;SCP intelligent platforms are inserted into after access code before called number and send calling back to MSCe;MSCe is sent calling to recording platform by access code;Platform of recording triggers interactive voice answering IVR recording flows;Recording platform converts calling number and/or called number;Recording platform send calling to IP multimedia system IMS domains, and called routing is completed by IMS domain.The present invention can provide two-way telephone recording for signed client and save service from damage, carry out recording management and the needs for the preservation of evidence of recording to the Work Telephone or mobile phone of employee to meet enterprise, evade phone contradiction and phone default risk.

Description

Call recording method and system
Technical field
The present invention relates to moving communicating field, more particularly to a kind of call recording method and system.
Background technology
Lacking a kind of recording product currently on the market can be on the basis of user's use habit not be changed, the caller to user It can record with incoming call.If user will record to the communication process of oneself, the method that can be used is Recording platform is sent to using mobile phone itself software or by calling by way of dialing access code.These need to change user Use habit, and can only realize calling record when user does caller.
And two-way record must be realized when selling and promoting financial products according to policy pertinent regulations, such as financial company Sound, therefore enterprise wishes whole to caller and called all realizations call in the case where not changing application method to its work mobile phone Recording.
Invention content
In view of above technical problem, the present invention provides a kind of call recording method and systems, can be carried for signed client Save service from damage for two-way telephone recording.
According to an aspect of the present invention, a kind of call recording method is provided, including:
At least one party that mobile softswitch center MSCe judges whether in calling subscribe and called subscriber has contracted phone record Sound business;
The telephonograph business if at least one party that MSCe judges in calling subscribe and called subscriber has contracted, triggers business To service control point (SCP) intelligent platform, and by call proceeding to SCP intelligent platforms;
SCP intelligent platforms are inserted into after access code before called number and send calling back to MSCe;
MSCe is sent calling to recording platform by access code;
Platform of recording triggers interactive voice answering IVR recording flows;
Recording platform converts calling number and/or called number;
Recording platform send calling to IP multimedia system IMS domains, and called routing is completed by IMS domain.
In one embodiment of the invention, the recording platform carries out transformation packet to calling number and/or called number It includes:
Whether platform of recording according to calling and called user is telephonograph service contracting user, and is to insert not before numbers of calling and called parties Same prefix.
In one embodiment of the invention, whether the recording platform is telephonograph business label according to calling and called user About user, and be to insert different prefixes before numbers of calling and called parties to include:
If calling subscribe is telephonograph service contracting user, called subscriber is ordinary user, then platform of recording is respectively Different prefixes is inserted before numbers of calling and called parties;
If calling subscribe is ordinary user, called subscriber is telephonograph service contracting user, then platform of recording is only quilt It calls out the numbers and prefix is inserted before code;
If calling subscribe and called subscriber are telephonograph service contracting user, platform of recording is respectively calling and called number Identical prefix is inserted before code.
In one embodiment of the invention, it is described to be included by the called routing of IMS domain completion:
Calling number after transformation and/or called number are sent to by Media Gateway Control Function MGCF network elements inquires-exhales It is conversation control function I-CSCF network elements;
I-CSCF network elements inquire the Serving-Call of calling subscribe and/or called subscriber from home signature user server HSS Conversation control function S-CSCF information;
Calling is sent to S-CSCF network elements by I-CSCF network elements;
S-CSCF network elements inquire the signing information for obtaining calling subscribe and/or called subscriber from HSS;
Calling is sent SCP intelligent platforms second of triggering calling and/or called IN service by S-CSCF network elements;
S-CSCF is by call proceeding to MGCF;
Calling is sent to respective network elements after MGCF progress number analysis, callee side is completed and continues.
In one embodiment of the invention, the method further includes:
The triggering of first time business and second of business triggering are associated by SCP intelligent platforms, extraction first time triggering industry Location information during business is saved into the ticket of second of trigger intelligent business, to ensure the integrality of ticket.
In one embodiment of the invention, if called subscriber is telephonograph service contracting user, in the S- After CSCF network elements send calling to second of triggering calling and/or called IN service of SCP intelligent platforms, the method is also wrapped It includes:
SCP intelligent platforms remove extraction called subscriber's location information from home location register HLRe;
SCP inserts charging location information according to the called subscriber's location information got, returns to calling later to S-CSCF; Later perform S-CSCF by call proceeding to MGCF the step of.
In one embodiment of the invention, if calling subscribe is ordinary user, called subscriber is telephonograph business label About user, then the method further include:
MSCe receives Client-initiated calling;
MSCe obtains called user information from home location register HLRe, performs mobile softswitch center MSCe later and sentences It is disconnected that whether at least one party in calling subscribe and called subscriber has contracted telephonograph business.
According to another aspect of the present invention, a kind of telephone sound-recording system is provided, including mobile softswitch center MSCe, business Control point SCP intelligent platforms, recording platform and IP multimedia system IMS domain network elements, wherein:
MSCe, at least one party for judging whether in calling subscribe and called subscriber have contracted telephonograph business;And At least one party in calling subscribe and called subscriber has contracted in the case of telephonograph business, triggering Business-to-Business control Point SCP intelligent platforms, and by call proceeding to SCP intelligent platforms;
SCP intelligent platforms, for sending calling back to MSCe after insertion access code before called number, so that MSCe is by connecing Enter code to send calling to recording platform;
Recording platform, for triggering interactive voice answering IVR recording flows;To calling number and/or called number into Row transformation;It is sent with that will call to IP multimedia system IMS domains;
IMS domain network element, for completing called routing.
In one embodiment of the invention, whether recording platform is used to according to calling and called user be telephonograph business label About user, and it is slotting different prefix before numbers of calling and called parties.
In one embodiment of the invention, recording platform be used for calling subscribe for telephonograph service contracting user, In the case that called subscriber is ordinary user, different prefixes is inserted respectively before numbers of calling and called parties;It is used in calling subscribe to be common Family, called subscriber is only are prefix slotting before called number in the case of telephonograph service contracting user;Calling subscribe and by It cries in the case that user is telephonograph service contracting user, identical prefix is inserted respectively before numbers of calling and called parties.
In one embodiment of the invention, the IMS domain network element includes Media Gateway Control Function MGCF, inquires-exhale It is conversation control function I-CSCF network elements, home signature user server HSS, service-call session control function S-CSCF nets Member, wherein:
MGCF network elements, for the calling number after converting and/or called number to be sent to inquiry-Call-Establish-Success rate work( It can I-CSCF network elements;
I-CSCF network elements, for inquiring the clothes of calling subscribe and/or called subscriber from home signature user server HSS Business-call session control function S-CSCF information;And calling is sent to S-CSCF network elements;
S-CSCF network elements, for inquiring the signing information for obtaining calling subscribe and/or called subscriber from HSS;Calling is sent Second of triggering calling and/or called IN service of SCP intelligent platforms;And by call proceeding to MGCF, so that MGCF is into line number Calling is sent to respective network elements after code analysis, callee side is completed and continues.
In one embodiment of the invention, SCP intelligent platforms are additionally operable to the triggering of first time business and second of business Triggering is associated, and extraction triggers location information during business for the first time, is saved into the ticket of second of trigger intelligent business, To ensure the integrality of ticket.
In one embodiment of the invention, the system also includes home location register HLRe, wherein:
SCP intelligent platforms are additionally operable to incite somebody to action for telephonograph service contracting user, in the S-CSCF network elements in called subscriber After second of triggering calling and/or called IN service of SCP intelligent platforms is sent in calling, go to carry from home location register HLRe Take called subscriber's location information;And charging location information is inserted according to the called subscriber's location information got, it returns exhale later It cries to S-CSCF;Instruction S-CSCF is performed the operation of call proceeding to MGCF later.
In one embodiment of the invention, MSCe is additionally operable to receive Client-initiated calling;From home location register HLRe obtains called user information, performs at least one party for judging whether in calling subscribe and called subscriber later and has contracted phone The operation of sound-recording business.
The present invention can provide two-way telephone recording for signed client and save service from damage.Do not change the use habit of user and In the case of user's unaware, the two-way recording of incoming call exhalation is carried out to user, with meet enterprise to the Work Telephone of employee or Mobile phone carries out recording management and the needs for the preservation of evidence of recording, and evades phone contradiction and phone default risk.
Description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, to embodiment or will show below There is attached drawing needed in technology description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this Some embodiments of invention, for those of ordinary skill in the art, without creative efforts, can be with Other attached drawings are obtained according to these attached drawings.
Fig. 1 is the schematic diagram of telephone sound-recording system first embodiment of the present invention.
Fig. 2 is the schematic diagram of telephone sound-recording system second embodiment of the present invention.
Fig. 3 is the schematic diagram of call recording method one embodiment of the present invention.
Fig. 4 is the schematic diagram that IMS domain completes called routing in one embodiment of the invention.
Fig. 5 is the schematic diagram of the first specific embodiment of call recording method of the present invention and system.
Fig. 6 is the schematic diagram of the second specific embodiment of call recording method of the present invention and system.
Fig. 7 is the schematic diagram of call recording method of the present invention and system third specific embodiment.
Specific embodiment
Below in conjunction with the attached drawing in the embodiment of the present invention, the technical solution in the embodiment of the present invention is carried out clear, complete Site preparation describes, it is clear that described embodiment is only part of the embodiment of the present invention, instead of all the embodiments.Below Description only actually at least one exemplary embodiment is illustrative, is never used as to the present invention and its application or makes Any restrictions.Based on the embodiments of the present invention, those of ordinary skill in the art are not making creative work premise Lower all other embodiments obtained, shall fall within the protection scope of the present invention.
Unless specifically stated otherwise, the component and positioned opposite, the digital table of step otherwise illustrated in these embodiments It is not limited the scope of the invention up to formula and numerical value.
Simultaneously, it should be appreciated that for ease of description, the size of the various pieces shown in attached drawing is not according to reality Proportionate relationship draw.
Technology, method and apparatus known to person of ordinary skill in the relevant may be not discussed in detail, but suitable In the case of, the technology, method and apparatus should be considered as authorizing part of specification.
In shown here and discussion all examples, any occurrence should be construed as merely illustrative, without It is as limitation.Therefore, the other examples of exemplary embodiment can have different values.
It should be noted that:Similar label and letter represents similar terms in following attached drawing, therefore, once a certain Xiang Yi It is defined in a attached drawing, then in subsequent attached drawing does not need to that it is further discussed.
Fig. 1 is the schematic diagram of telephone sound-recording system first embodiment of the present invention.As shown in Figure 1, telephone sound-recording system includes (Circuit Switched, circuit are handed over by IMS (IP Multimedia Subsystem, IP multimedia system) domain network element 100, CS Change) domain network element 200, NGCC (Next Generation Call Center, Next Generation Call Center) recording platforms 300 and SCP (service control point) intelligent platform 400, wherein:
CS domain network elements 200 include MSCe (Mobile Switching Center emulation, mobile softswitch center) 210, wherein:
MSCe210, at least one party for judging whether in calling subscribe and called subscriber have contracted telephonograph business; And at least one party in calling subscribe and called subscriber has contracted in the case of telephonograph business, triggering business to SCP intelligence Can platform 400, and by call proceeding to SCP intelligent platforms 400.
SCP intelligent platforms 400, for sending calling back to MSCe210 after insertion access code before called number, so as to MSCe210 is sent calling to recording platform 300 by access code.
NGCC recording platforms 300, for triggering IVR, (Interactive Voice Response, interactive voice should Answer) recording flow;Calling number and/or called number are converted;It is sent with that will call to IP multimedia system IMS domains.
IMS domain network element 100, for completing called routing.
In one embodiment of the invention, whether it is phone record that recording platform 300 can be used for according to calling and called user Sound business contracted user, and it is slotting different prefix before numbers of calling and called parties.
In one embodiment of the invention, it is telephonograph business label that recording platform 300, which can be used in calling subscribe, About user, called subscriber is in the case of ordinary user, insert different prefixes respectively before numbers of calling and called parties;It is in calling subscribe Ordinary user, called subscriber is only are prefix slotting before called number in the case of telephonograph service contracting user;It is used in caller In the case that family and called subscriber are telephonograph service contracting user, identical prefix is inserted respectively before numbers of calling and called parties.
In one embodiment of the invention, as shown in Figure 1, the IMS domain network element 100 includes MGCF (Media Gateway Control Function, Media Gateway Control Function) network element 110, I-CSCF (Interrogating-Call Session Control Function, interrogation-call session control function) network element 120, HSS (Home Subscriber Server, home signature user server) 130 and S-CSCF (Serving-Call Session Control Function, Service-call session control function) network element 140, wherein:
MGCF network elements 110, for the calling number after converting and/or called number to be sent to inquiry-call session control Function I-CSCF network elements 120 processed.
I-CSCF network elements 120, for inquiring calling subscribe and/or called subscriber from home signature user server HSS130 Service-call session control function S-CSCF information;And calling is sent to S-CSCF network elements 140.
S-CSCF network elements 140, for inquiring the signing information for obtaining calling subscribe and/or called subscriber from HSS130;It will Calling send SCP intelligent platforms 400 second triggering calling and/or called IN service;And by call proceeding to MGCF, so as to Calling is sent to respective network elements after MGCF progress number analysis, callee side is completed and continues.
In one embodiment of the invention, SCP intelligent platforms 400 can be also used for the triggering of first time business and second The triggering of secondary business is associated, extraction for the first time triggering business when location information, be saved into second trigger intelligent business In ticket, to ensure the integrality of ticket.
Based on the telephone sound-recording system that the above embodiment of the present invention provides, provide a kind of in the mobile hand of IMS network realization The solution of machine and recording for telephone can provide two-way telephone recording for signed client and save service from damage.The present invention is above-mentioned Embodiment exhales the Work Telephone or mobile phone of user in the case where not changing the use habit of user and user's unaware Enter the two-way recording of exhalation, recording management and the preservation of evidence of recording are carried out to the Work Telephone or mobile phone of employee to meet enterprise It needs, evades phone contradiction and phone default risk.
Fig. 2 is the schematic diagram of telephone sound-recording system second embodiment of the present invention.Compared with Fig. 1 embodiments, in Fig. 2 embodiments In, the CS domain network elements 200 can also include HLRe, and (Home Location Register emulation, homing position are posted Storage) 220, wherein:
It is telephonograph service contracting user, in the S-CSCF that SCP intelligent platforms 400, which can be also used in called subscriber, After network element 140 send calling to 400 second triggering calling and/or called IN service of SCP intelligent platforms, posted from homing position Storage HLRe220 removes extraction called subscriber's location information;And charging position is inserted according to the called subscriber's location information got Information returns to calling to S-CSCF later;Instruction S-CSCF is performed the operation of call proceeding to MGCF later.
In one embodiment of the invention, MSCe210 can be also used for receiving Client-initiated calling;From homing position Register HLRe220e obtains called user information, performs at least one party judged whether in calling subscribe and called subscriber later The operation for telephonograph business of having contracted.
In one embodiment of the invention, as shown in Figure 1 or 2, the CS domain network elements 200 can also include MGW (Media Gateway, Media Gateway) 230 and BSC (Base Station Controller, base station controller) 240, wherein, User terminal 250 is established by BSC240 and MGW230 and MSCe210 and connected.
Repeated trigger intelligent network business causes endless loop to the above embodiment of the present invention in order to prevent, and recording platform send calling To IMS domain, cooperated by network elements such as the CSCF and HSS of IMS network elements and complete called routing.
Whether the recording platform of the above embodiment of the present invention is calling and called for telephonograph business according to numbers of calling and called parties Different prefix is inserted before number, and is distributed telephone numbers in the HSS of IMS so that network element can judge whether calling and called have contracted electricity in IMS domain Sound-recording business is talked about, so as to carry out the triggering of IN service.
For the relatively existing telephonograph technology of the above embodiment of the present invention, user can be realized as caller and is called When telephonograph.All products can only all realize that caller is recorded currently on the market, and user is by dialing access code+phone number Calling is sent to recording platform and recorded by code, but can not just record when user is as called receive calls.The present invention Above-described embodiment can solve the problems, such as this, and not change the use habit of user, and user need not dial access code, without under Carry APP.
Fig. 3 is the schematic diagram of call recording method one embodiment of the present invention.Preferably, the present embodiment can be by electricity of the invention Recording system is talked about to perform.As shown in figure 3, the method may include:
Step 31, mobile softswitch center MSCe210 judges whether at least one party's label in calling subscribe and called subscriber About telephonograph business.
Step 32, the telephonograph business if at least one party that MSCe210 judges in calling subscribe and called subscriber has contracted, Then triggering Business-to-Business control point SCP intelligent platforms 400 for the first time, and by call proceeding to SCP intelligent platforms 400.
Step 33, SCP intelligent platforms 400 are inserted into after access code before called number and send calling back to MSCe210.
Step 34, MSCe210 is sent calling to recording platform 300 by access code.
Step 35, recording platform 300 triggers interactive voice answering IVR recording flows.
Step 36, recording platform 300 converts calling number and/or called number.
Step 37, recording platform 300 send calling to IP multimedia system IMS domains, and called routing is completed by IMS domain.
In one embodiment of the invention, step 36 can include:Recording platform 300 according to calling and called user whether be Telephonograph service contracting user, and it is slotting different prefix before numbers of calling and called parties.
In one embodiment of the invention, whether the recording platform 300 is telephonograph industry according to calling and called user Be engaged in contracted user, and the step of being and different prefixes are inserted before numbers of calling and called parties can include:If calling subscribe is telephonograph industry Be engaged in contracted user, and called subscriber is ordinary user, then platform 300 of recording is respectively slotting different prefix before numbers of calling and called parties;If Calling subscribe is ordinary user, and called subscriber is telephonograph service contracting user, then 300, platform of recording is before called number Insert prefix;If calling subscribe and called subscriber are telephonograph service contracting user, platform 300 of recording is respectively calling and called Identical prefix is inserted before number.
In one embodiment of the invention, if calling subscribe is ordinary user, called subscriber is telephonograph business label About user, then the method can also include:MSCe210 receives Client-initiated calling;MSCe210 is from home location register HLRe220e obtains called user information, performs the step 31 of Fig. 3 embodiments later.
Based on the call recording method that the above embodiment of the present invention provides, provide a kind of in the mobile hand of IMS network realization The solution of machine and recording for telephone can provide two-way telephone recording for signed client and save service from damage.The present invention is above-mentioned Embodiment exhales the Work Telephone or mobile phone of user in the case where not changing the use habit of user and user's unaware Enter the two-way recording of exhalation, recording management and the preservation of evidence of recording are carried out to the Work Telephone or mobile phone of employee to meet enterprise It needs, evades phone contradiction and phone default risk.
Fig. 4 is the schematic diagram that IMS domain completes called routing in one embodiment of the invention.As shown in figure 4, Fig. 3 embodiments Step 37 in, described the step of completing called routing by IMS domain, can include:
Step 371, Media Gateway Control Function MGCF network elements 110 send out the calling number after transformation and/or called number It is sent to interrogation-call session control function I-CSCF network elements 120.
Step 372, I-CSCF network elements 120 are inquired calling subscribe from home signature user server HSS130 and/or are called The service-call session control function S-CSCF information of user.
Step 373, calling is sent to S-CSCF network elements 140 by I-CSCF network elements 120.
Step 374, S-CSCF network elements 140 inquire the signing information for obtaining calling subscribe and/or called subscriber from HSS130.
For the contracted user that telephonograph is saved from damage, in HSS signing IMPU (IP Multimedia Public Identity, IP multimedia public identity) it is tel:+ 86 (preX) phone numbers and sip:86 (preX) phone number@equipment Domain name.
Step 375, S-CSCF network elements 140 send calling to SCP intelligent platforms 400, second of triggering calling and/or called intelligence It can business.
Step 376, S-CSCF is by call proceeding to MGCF.
Step 377, calling is sent to respective network elements after MGCF progress number analysis, completes callee side and continue.
In one embodiment of the invention, the method can also include:SCP intelligent platforms 400 are by first time business Triggering and second of business triggering are associated, and are extracted location information during triggering business for the first time, are saved into second of triggering In the ticket of IN service, to ensure the integrality of ticket.
In one embodiment of the invention, if called subscriber is telephonograph service contracting user, in Fig. 4 embodiments Step 375 after, the method can also include:SCP intelligent platforms 400 go to extract from home location register HLRe220 Called subscriber's location information;SCP inserts charging location information according to the called subscriber's location information got, returns to calling later To S-CSCF;The step 376 of Fig. 4 embodiments is performed later.
Repeated trigger intelligent network business causes endless loop to the above embodiment of the present invention in order to prevent, and recording platform send calling To IMS domain, cooperated by network elements such as the CSCF and HSS of IMS network elements and complete called routing.
Whether the recording platform of the above embodiment of the present invention is calling and called for telephonograph business according to numbers of calling and called parties Different prefix is inserted before number, and is distributed telephone numbers in the HSS of IMS so that network element can judge whether calling and called have contracted electricity in IMS domain Sound-recording business is talked about, so as to carry out the triggering of IN service.
For the relatively existing telephonograph technology of the above embodiment of the present invention, user can be realized as caller and is called When telephonograph.All products can only all realize that caller is recorded currently on the market, and user is by dialing access code+phone number Calling is sent to recording platform and recorded by code, but can not just record when user is as called receive calls.The present invention Above-described embodiment can solve the problems, such as this, and not change the use habit of user, and user need not dial access code, without under Carry APP.
Call recording method of the present invention and system are illustrated below by three specific embodiments.
Fig. 5 is the schematic diagram of the first specific embodiment of call recording method of the present invention and system.In Fig. 5 embodiments, caller User saves contracted user from damage for telephonograph, and called subscriber is ordinary user (caller A is called B).As shown in figure 5, the phone The way of recording can include:
Step 1, Calling Side calling is sent to Calling Side MSCe (caller A is called B).
Step 2, MSCe has found that user has signing intelligent network attribute, then triggers business to SCP (caller A is called B).
Step 3, SCP inserts access code before called number and returns to MSCe, while records the location information of calling number (caller A is called 0251183325+B).
Step 4, MSCe is sent to NGCC recording platform (caller A, called 0251183325+ according to access code 0251183325 B)。
Step 5, NGCC recording platform triggering IVR recording flows, transformation calling and called are sent to MGCF (caller preX+A, quilt It is preY+B).
Step 6, MGCF judges that for preX+A, this number is added in orig fields for caller, as subsequent triggers caller The foundation of intelligent network business, hair INVITE message to I-CSCF (caller preX+A is called preY+B).
Step 7, I-CSCF initiates S-CSCF information (the caller preX+ that LIR message obtains calling subscribe preX+A to HSS A is called preY+B).
Step 8, HSS returns to S-CSCF information by LIA to I-CSCF (caller preX+A is called preY+B).
Step 9, I-CSCF initiates INVITE message to S-CSCF (caller preX+A is called preY+B).
Step 10, S-CSCF initiate SAR message to HSS acquisitions calling subscribe preX+A signing information (caller preX+A, Called preY+B).
Step 11, HSS returns to signing iFC (the Initial Filter of calling subscribe preX+A by SAA message Criteria, initial filter criteria) (caller preX+A is called preY+B).
Step 12, S-CSCF triggers intelligent dialing business to SCP according to signing iFC (caller preX+A is called preY+B).
Step 13, the calling number location information that SCP extractions record before, the location information as this trigger flow (caller preX+A is called preY+B) returns to calling to S-CSCF later.
Step 14, S-CSCF directly analyzes access code preY, and for MGCF, (caller preX+A is called preY+ to analysis result B)。
Step 15, MGCF converts numbers of calling and called parties, is sent to C nets and carries out called connection (caller A is called B).
Fig. 6 is the schematic diagram of the second specific embodiment of call recording method of the present invention and system.In Fig. 6 embodiments, caller User is ordinary user, and called subscriber saves contracted user from damage for telephonograph (caller A is called B).As shown in fig. 6, the phone The way of recording can include:
Step 1, caller MSCe receives Client-initiated calling (caller A is called B).
Step 2, caller MSCe initiates LOCREQ message and obtains called user information to HLRe (caller A is called B).
Step 3, HLRe returns to the information of called subscriber, including business information (caller A is called B).
Step 4, MSCe judges that user has contracted intelligent network, triggering business to SCP (caller A, called B).
Step 5, SCP inserts access code before called number and returns to MSCe, (caller A is called 0251183325+B).
Step 6, MSCe is sent to NGCC platforms according to access code 0251183325 (caller A is called 0251183325+B).
Step 7, NGCC platforms triggering IVR recording flows, transformation calling and called are sent to MGCF (caller A is called preZ+B).
Step 8, MGCF has prefix preZ before identifying called number, called number prefix is replaced with preX, convenient for follow-up Carry out HSS inquiries, hair INVITE message to I-CSCF (caller A is called preX+B).
Step 9, I-CSCF initiate LIR message to HSS obtain called subscriber preX+B S-CSCF information (caller A, it is called preX+B)。
Step 10, HSS returns to S-CSCF information by LIA to I-CSCF (caller A is called preX+B).
Step 11, I-CSCF initiates INVITE message to S-CSCF (caller A is called preX+B).
Step 12, S-CSCF initiate SAR message to HSS obtain calling subscribe preX+B signing information (caller A, it is called preX+B)。
Step 13, HSS returns to the signing iFC of calling subscribe preX+B by SAA message (caller A is called preX+B).
Step 14, S-CSCF triggers intelligent dialing business to SCP according to signing iFC (caller A is called preX+B).
Step 15, SCP sends out SEARCH message and removes extraction called subscriber's location information (called number B) to HLRe.
Step 16, the MSCID where HLRe returns to called subscriber to SCP.
Step 17, SCP inserts charging location information according to the MSCID got, returns to calling later to S-CSCF.
Step 18, S-CSCF directly analyzes access code preX, and analysis result is MGCF (caller A is called preX+B).
Step 19, MGCF converts called number, is sent to C nets and carries out called connection (caller A is called B).
Fig. 7 is the schematic diagram of call recording method of the present invention and system third specific embodiment.In Fig. 7 embodiments, caller User and called subscriber are that contracted user is saved in telephonograph from damage (caller A is called B).As shown in fig. 7, the telephonograph side Method can include:
Step 1, Calling Side calling is sent to Calling Side MSCe (caller A is called B).
Step 2, MSCe has found that user has signing intelligent network attribute, then triggers business to SCP (caller A is called B).
Step 3, SCP inserts access code before called number and returns to MSCe, while records the location information of calling number (caller A is called 0251183325+B).
Step 4, MSCe is sent to NGCC platforms according to access code 0251183325 (caller A is called 0251183325+B).
Step 5, NGCC platforms triggering IVR recording flows, transformation calling and called are sent to MGCF, and (caller preX+A is called preX+B)。
Step 6, caller preX+A is inserted orig fields, hair INVITE message to I-CSCF (caller preX+A, quilt by MGCF It is preX+B).
Step 7, I-CSCF initiates S-CSCF information (the caller preX+ that LIR message obtains calling subscribe preX+A to HSS A is called preX+B).
Step 8, by LIA, to the S-CSCF information of I-CSCF return callers preX+A, (caller preX+A is called HSS preX+B)。
Step 9, I-CSCF initiates INVITE message to S-CSCF (caller preX+A is called preX+B).
Step 10, S-CSCF initiate SAR message to HSS acquisitions calling subscribe preX+A signing information (caller preX+A, Called preX+B).
Step 11, HSS returns to signing iFC (the caller preX+A, called preY+ of calling subscribe preX+A by SAA message B)。
Step 12, S-CSCF triggers intelligent dialing business to SCP according to signing iFC (caller preX+A is called preY+B).
Step 13, the calling number location information that SCP extractions record before, the location information as this trigger flow (caller preX+A is called preX+B) returns to calling to S-CSCF later.
Step 14, S-CSCF has triggered intelligent dialing business, and callee side I-CSCF is sent to called number preX+B, triggering Callee side intelligent business process.
Step 15, I-CSCF initiates S-CSCF information (the caller preX+ that LIR message obtains called subscriber preX+B to HSS A is called preX+B).
Step 16, HSS returns to S-CSCF information by LIA to I-CSCF (caller preX+A is called preX+B).
Step 17, I-CSCF initiates INVITE message to S-CSCF (caller preX+A is called preX+B).
Step 18, S-CSCF initiate SAR message to HSS acquisitions calling subscribe preX+B signing information (caller preX+A, Called preX+B).
Step 19, HSS returns to signing iFC (the caller preX+A, called preX+ of calling subscribe preX+B by SAA message B)。
Step 20, S-CSCF triggers intelligent dialing business to SCP according to signing iFC (caller preX+A is called preX+B).
Step 21, SCP sends out SEARCH message and removes extraction called subscriber's location information (called number B) to HLRe.
Step 22, the MSCID where HLRe returns to called subscriber to SCP.
Step 23, SCP inserts charging location information according to the MSCID got, returns to calling later to S-CSCF.
Step 24, S-CSCF directly analyzes access code preX, and for MGCF, (caller preX+A is called preX+ to analysis result B)。
Step 25, MGCF converts called number, is sent to C nets and carries out called connection (caller A is called B).
The above embodiment of the present invention provides a kind of solution party that cell phone and recording for telephone are realized in IMS network Case can provide two-way telephone recording for signed client and save service from damage.The above embodiment of the present invention is in the use for not changing user In the case of custom and user's unaware, Work Telephone or mobile phone to user carry out the two-way recording of incoming call exhalation, to meet Enterprise carries out recording management and the needs for the preservation of evidence of recording to the Work Telephone or mobile phone of employee, evades phone contradiction and phone Default risk.
Repeated trigger intelligent network business causes endless loop to the above embodiment of the present invention in order to prevent, and recording platform send calling To IMS domain, cooperated by network elements such as the CSCF and HSS of IMS network elements and complete called routing.
Whether the recording platform of the above embodiment of the present invention is calling and called for telephonograph business according to numbers of calling and called parties Different prefix is inserted before number, and is distributed telephone numbers in the HSS of IMS so that network element can judge whether calling and called have contracted electricity in IMS domain Sound-recording business is talked about, so as to carry out the triggering of IN service.
The above embodiment of the present invention is in order to realize the integrality of Intelligent call bill, and intelligent platform is by the triggering of first time business and the Secondary business triggering is associated, and extraction triggers location information during business for the first time, is saved into second of trigger intelligent business Ticket in, ensure the integrality of ticket.
For the relatively existing telephonograph technology of the above embodiment of the present invention, user can be realized as caller and is called When telephonograph.All products can only all realize that caller is recorded currently on the market, and user is by dialing access code+phone number Calling is sent to recording platform and recorded by code, but can not just record when user is as called receive calls.The present invention Above-described embodiment can solve the problems, such as this, and not change the use habit of user, and user need not dial access code, without under Carry APP.
The functional units such as IMS domain network element described above, CS domain network elements, NGCC recording platform, SCP intelligent platforms can To be embodied as at general processor, programmable logic controller (PLC) (PLC), digital signal for performing function described herein It manages device (DSP), application-specific integrated circuit (ASIC), field programmable gate array (FPGA) or other programmable logic device, divide Vertical door either transistor logic, discrete hardware components or it is arbitrary appropriately combined.
So far, the present invention is described in detail.In order to avoid the design of the masking present invention, it is public that this field institute is not described Some details known.Those skilled in the art as described above, can be appreciated how to implement technology disclosed herein completely Scheme.
One of ordinary skill in the art will appreciate that hardware can be passed through by realizing all or part of step of above-described embodiment It completes, relevant hardware can also be instructed to complete by program, the program can be stored in a kind of computer-readable In storage medium, storage medium mentioned above can be read-only memory, disk or CD etc..
Description of the invention provides for the sake of example and description, and is not exhaustively or will be of the invention It is limited to disclosed form.Many modifications and variations are obvious for the ordinary skill in the art.It selects and retouches It states embodiment and is to more preferably illustrate the principle of the present invention and practical application, and those of ordinary skill in the art is enable to manage The solution present invention is so as to design the various embodiments with various modifications suitable for special-purpose.

Claims (14)

1. a kind of call recording method, which is characterized in that including:
At least one party that mobile softswitch center MSCe judges whether in calling subscribe and called subscriber has contracted telephonograph industry Business;
The telephonograph business if at least one party that MSCe judges in calling subscribe and called subscriber has contracted, triggers business to industry It is engaged in control point SCP intelligent platforms, and by call proceeding to SCP intelligent platforms;
SCP intelligent platforms are inserted into after access code before called number and send calling back to MSCe;
MSCe is sent calling to recording platform by access code;
Platform of recording triggers interactive voice answering IVR recording flows;
Recording platform converts calling number and/or called number;
Recording platform send calling to IP multimedia system IMS domains, and called routing is completed by IMS domain.
2. according to the method described in claim 1, it is characterized in that, the recording platform is to calling number and/or called number Transformation is carried out to include:
Whether platform of recording according to calling and called user is telephonograph service contracting user, and be insert before numbers of calling and called parties it is different Prefix.
3. according to the method described in claim 2, it is characterized in that, whether the recording platform according to calling and called user is phone Sound-recording business contracted user, and be to insert different prefixes before numbers of calling and called parties to include:
If calling subscribe is telephonograph service contracting user, called subscriber is ordinary user, then quilt based on platform of recording difference It calls out the numbers and different prefixes is inserted before code;
If calling subscribe is ordinary user, called subscriber is telephonograph service contracting user, then platform of recording is only called number Prefix is inserted before code;
If calling subscribe and called subscriber are telephonograph service contracting user, before platform of recording is respectively numbers of calling and called parties Insert identical prefix.
4. method according to any one of claim 1-3, which is characterized in that described that called routing packet is completed by IMS domain It includes:
Calling number after transformation and/or called number are sent to inquiry-calling meeting by Media Gateway Control Function MGCF network elements Talk about control function I-CSCF network elements;
I-CSCF network elements inquire the Serving-Call session of calling subscribe and/or called subscriber from home signature user server HSS Control function S-CSCF information;
Calling is sent to S-CSCF network elements by I-CSCF network elements;
S-CSCF network elements inquire the signing information for obtaining calling subscribe and/or called subscriber from HSS;
Calling is sent SCP intelligent platforms second of triggering calling and/or called IN service by S-CSCF network elements;
S-CSCF is by call proceeding to MGCF;
Calling is sent to respective network elements after MGCF progress number analysis, callee side is completed and continues.
5. it according to the method described in claim 4, it is characterized in that, further includes:
The triggering of first time business and second of business triggering are associated by SCP intelligent platforms, when extracting triggering business for the first time Location information, be saved into the ticket of second of trigger intelligent business, to ensure the integrality of ticket.
If 6. according to the method described in claim 4, it is characterized in that, called subscriber be telephonograph service contracting user, After the S-CSCF network elements send calling to second of triggering calling and/or called IN service of SCP intelligent platforms, the side Method further includes:
SCP intelligent platforms remove extraction called subscriber's location information from home location register HLRe;
SCP inserts charging location information according to the called subscriber's location information got, returns to calling later to S-CSCF;Later Perform S-CSCF by call proceeding to MGCF the step of.
7. method according to any one of claim 1-3, which is characterized in that if calling subscribe is ordinary user, be called User is telephonograph service contracting user, then the method further includes:
MSCe receives Client-initiated calling;
MSCe obtains called user information from home location register HLRe, and performing mobile softswitch center MSCe judgements later is At least one party in no calling subscribe and called subscriber has contracted telephonograph business.
8. a kind of telephone sound-recording system, which is characterized in that intelligently flat including mobile softswitch center MSCe, service control point (SCP) Platform, recording platform and IP multimedia system IMS domain network elements, wherein:
MSCe, at least one party for judging whether in calling subscribe and called subscriber have contracted telephonograph business;And in master At least one party in user and called subscriber is made to have contracted in the case of telephonograph business, triggers Business-to-Business control point SCP intelligent platforms, and by call proceeding to SCP intelligent platforms;
SCP intelligent platforms, for sending calling back to MSCe after insertion access code before called number, so that MSCe passes through access code Calling is sent to recording platform;
Recording platform, for triggering interactive voice answering IVR recording flows;Calling number and/or called number are become It changes;It is sent with that will call to IP multimedia system IMS domains;
IMS domain network element, for completing called routing.
9. system according to claim 8, which is characterized in that
Whether platform of recording is used to according to calling and called user be telephonograph service contracting user, and is to insert not before numbers of calling and called parties Same prefix.
10. system according to claim 9, which is characterized in that
Recording platform is used for, Different prefixes is inserted respectively before numbers of calling and called parties;Calling subscribe is ordinary user, called subscriber is telephonograph business label About in the case of user, only to insert prefix before called number;It is telephonograph service contracting in calling subscribe and called subscriber In the case of user, identical prefix is inserted respectively before numbers of calling and called parties.
11. according to the system described in any one of claim 8-10, which is characterized in that the IMS domain network element includes media net Control function MGCF is closed, interrogation-call session control function I-CSCF network elements, home signature user server HSS, services-exhales Conversation control function S-CSCF network elements are, wherein:
MGCF network elements, for the calling number after converting and/or called number to be sent to interrogation-call session control function I- CSCF network elements;
I-CSCF network elements, for inquiring the service of calling subscribe and/or called subscriber-exhale from home signature user server HSS It is conversation control function S-CSCF information;And calling is sent to S-CSCF network elements;
S-CSCF network elements, for inquiring the signing information for obtaining calling subscribe and/or called subscriber from HSS;Send calling to SCP intelligence It can second of triggering calling and/or called IN service of platform;And by call proceeding to MGCF, so that MGCF carries out number analysis Calling is sent to respective network elements afterwards, callee side is completed and continues.
12. system according to claim 11, which is characterized in that
SCP intelligent platforms are additionally operable to the triggering of first time business and second of business triggering being associated, and extraction triggers for the first time Location information during business is saved into the ticket of second of trigger intelligent business, to ensure the integrality of ticket.
13. system according to claim 11, which is characterized in that home location register HLRe is further included, wherein:
SCP intelligent platforms are additionally operable to call for telephonograph service contracting user, in the S-CSCF network elements in called subscriber After sending second of triggering calling and/or called IN service of SCP intelligent platforms, extraction quilt is removed from home location register HLRe It is customer position information;And charging location information is inserted according to the called subscriber's location information got, calling is returned later gives S-CSCF;Instruction S-CSCF is performed the operation of call proceeding to MGCF later.
14. according to the system described in any one of claim 8-10, which is characterized in that
MSCe is additionally operable to receive Client-initiated calling;Called user information is obtained from home location register HLRe, is held later At least one party that row judges whether in calling subscribe and called subscriber has contracted the operation of telephonograph business.
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