CN108234549B - Policy information checking method and device - Google Patents
Policy information checking method and device Download PDFInfo
- Publication number
- CN108234549B CN108234549B CN201611156015.2A CN201611156015A CN108234549B CN 108234549 B CN108234549 B CN 108234549B CN 201611156015 A CN201611156015 A CN 201611156015A CN 108234549 B CN108234549 B CN 108234549B
- Authority
- CN
- China
- Prior art keywords
- policy information
- party application
- terminal
- module
- applicant terminal
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/14—Session management
- H04L67/146—Markers for unambiguous identification of a particular session, e.g. session cookie or URL-encoding
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/955—Retrieval from the web using information identifiers, e.g. uniform resource locators [URL]
- G06F16/9558—Details of hyperlinks; Management of linked annotations
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/08—Insurance
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
Abstract
The invention relates to a policy information checking method and a policy information checking device, wherein the method comprises the following steps: acquiring and storing input policy information; extracting a terminal identifier of the policyholder terminal from the stored policy information; generating a third party application access link according to the stored policy information; sending the third-party application access link to the applicant terminal corresponding to the terminal identification; receiving an access request generated by the applicant terminal according to the third-party application access link; and returning the stored policy information to the applicant terminal according to the received access request, so that the applicant terminal displays the stored policy information through the third-party application to check the displayed policy information. According to the policy information checking method and device provided by the invention, the policy information received by the policy applicant terminal is displayed in the third party application, the policy information displayed in the third party application is checked by the policy applicant, error information in the policy information is reduced through checking, and the accuracy of the policy information is improved.
Description
Technical Field
The invention relates to the technical field of information processing, in particular to a policy information checking method and device.
Background
As computer technology has developed, more and more information is being processed by computers. In the insurance field, there is a large amount of policy information, and the policy information needs to be processed by a computer.
However, in the conventional policy information checking process, the policy information is filled in by the customer service staff. However, after the policy information filled by the customer service staff, the policyholder generally cannot see the policy information, and only after the customer receives the policy, can the customer see the policy information, which may cause error information in the policy information and lower accuracy of the policy information.
Disclosure of Invention
In view of this, it is necessary to provide a policy information checking method and apparatus for solving the problem of low accuracy of policy information.
A policy information checking method, the method comprising:
acquiring and storing input policy information;
extracting a terminal identifier of the policyholder terminal from the stored policy information;
generating a third party application access link according to the stored policy information;
sending the third-party application access link to an applicant terminal corresponding to the terminal identification;
receiving an access request generated by the applicant terminal according to the third-party application access link;
and returning the stored policy information to the applicant terminal according to the received access request, so that the applicant terminal displays the stored policy information through a third-party application to check the displayed policy information.
In one embodiment, the returning the stored policy information to the applicant terminal according to the received access request, so that the applicant terminal displays the stored policy information through a third-party application to check the displayed policy information, further includes:
receiving a checking and modifying instruction generated by the applicant terminal according to policy information in the third-party application;
extracting modification information in the checking modification instruction;
modifying the stored policy information according to the extracted modification information;
and sending the modified insurance policy information to the applicant terminal, so that the applicant terminal displays the modified insurance policy information through the third-party application.
In one embodiment, after sending the modified policy information to the applicant terminal and allowing the applicant terminal to display the modified policy information through the third-party application, the method further includes:
receiving a checking and confirming instruction generated by the applicant terminal according to the policy information in the third-party application;
extracting a policy identifier in the checking and confirming instruction;
inquiring the stored policy information according to the policy identification;
generating a numerical value transfer link of the third-party application according to the inquired policy information;
and sending the numerical value transfer link to the applicant terminal so that the applicant terminal transfers the numerical value according to the numerical value transfer link.
In one embodiment, the returning the stored policy information to the applicant terminal according to the received access request, so that the applicant terminal displays the stored policy information through a third-party application to check the displayed policy information, further includes:
acquiring a task creating condition;
screening the stored policy information according to the acquired task creating conditions;
establishing a service task according to the screened policy information;
and allocating a customer service staff number to the service task, and sending the service task to a customer service terminal corresponding to the customer service staff number.
In one embodiment, the creating a service task according to the screened policy information includes:
extracting the client type in the screened policy information;
determining a priority service level corresponding to the client type;
and generating a service task corresponding to the determined priority service level according to the screened policy information.
The policy information checking method acquires and stores the input policy information, generates the third party application access link according to the stored policy information, and sends the third party application access link to the policyholder terminal. And after receiving an access request generated by the applicant terminal according to the third-party application access link, sending the stored policy information to the applicant terminal. The insurance policy information stored by the insurance policy information display terminal is displayed in the third-party application through the third-party application, the insurance policy information displayed through the third-party application is checked by the insurance policy applicant, error information in the insurance policy information is reduced through checking, and the accuracy of the insurance policy information is improved.
A policy information checking apparatus, the apparatus comprising:
the policy information acquisition module is used for acquiring and storing the input policy information;
the terminal identification extraction module is used for extracting the terminal identification of the policyholder terminal in the stored policy information;
the access link generation module is used for generating a third-party application access link according to the stored policy information;
the access link sending module is used for sending the third-party application access link to the applicant terminal corresponding to the terminal identifier;
the access request receiving module is used for receiving an access request generated by the applicant terminal according to the third-party application access link;
and the policy information returning module is used for returning the stored policy information to the applicant terminal according to the received access request, so that the applicant terminal displays the stored policy information through a third-party application to check the displayed policy information.
In one embodiment, the apparatus further comprises:
the modification instruction receiving module is used for receiving a checking modification instruction generated by the applicant terminal according to the policy information in the third-party application;
the modification information extraction module is used for extracting modification information in the checking modification instruction;
the policy information modification module is used for modifying the stored policy information according to the extracted modification information;
and the insurance policy information display module is used for sending the modified insurance policy information to the applicant terminal so that the applicant terminal displays the modified insurance policy information through the third-party application.
In one embodiment, the apparatus further comprises:
the confirmation instruction receiving module is used for receiving a checking confirmation instruction generated by the applicant terminal according to the policy information in the third-party application;
the policy identifier extraction module is used for extracting the policy identifier in the checking and confirming instruction;
the policy information inquiry module is used for inquiring the stored policy information according to the policy identification;
the numerical value link generation module is used for generating a numerical value transfer link of the third-party application according to the inquired policy information;
and the numerical value link sending module is used for sending the numerical value transfer link to the applicant terminal so as to enable the applicant terminal to carry out numerical value transfer according to the numerical value transfer link.
In one embodiment, the apparatus further comprises:
the creating condition acquisition module is used for acquiring task creating conditions;
the policy information screening module is used for screening the stored policy information according to the acquired task creating conditions;
the service task creating module is used for creating a service task according to the screened policy information;
and the service task allocation module is used for allocating customer service personnel numbers to the service tasks and sending the service tasks to customer service terminals corresponding to the customer service personnel numbers.
In one embodiment, the service task creation module includes:
the client type extraction module is used for extracting the client types in the screened policy information;
the service level determining module is used for determining a priority service level corresponding to the client type;
and the service task generating module is used for generating a service task corresponding to the determined priority service level according to the screened policy information.
In the embodiment, the input policy information is acquired and stored, the third party application access link is generated according to the stored policy information, and the third party application access link is sent to the applicant terminal. And after receiving an access request generated by the applicant terminal according to the third-party application access link, sending the stored policy information to the applicant terminal. The insurance policy information stored by the insurance policy information display terminal is displayed in the third-party application through the third-party application, the insurance policy information displayed through the third-party application is checked by the insurance policy applicant, error information in the insurance policy information is reduced through checking, and the accuracy of the insurance policy information is improved.
Drawings
FIG. 1 is a diagram of an exemplary system for policy information reconciliation;
FIG. 2 is a diagram illustrating an internal configuration of a server in the policy information reconciliation system in accordance with an embodiment;
FIG. 3 is a flowchart illustrating a policy information checking method according to an embodiment;
FIG. 4 is a flowchart illustrating steps for modifying policy information in one embodiment;
FIG. 5 is a flowchart illustrating the steps of value transfer according to policy information in one embodiment;
FIG. 6 is a flowchart illustrating the steps of creating a service task in one embodiment;
FIG. 7 is a block diagram showing the configuration of a policy information collating apparatus according to an embodiment;
FIG. 8 is a block diagram showing the construction of an insurance policy information collating apparatus according to another embodiment;
FIG. 9 is a block diagram showing the construction of an insurance policy information collating apparatus in still another embodiment;
FIG. 10 is a block diagram showing the construction of a policy information collating apparatus according to still another embodiment;
FIG. 11 is a block diagram that illustrates the structure of a service task creation module in one embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
FIG. 1 is a diagram of an environment in which the policy information reconciliation system including the applicant terminal 110, the customer service terminal 130 and the server 120 may be implemented in one embodiment. Wherein the applicant terminal 110, the customer service terminal 130 and the server 120 can be one or more. The applicant terminal 110 and the customer service terminal 130 are connected to the server 120 via a network. The applicant terminal 110 and the customer service terminal 130 may be desktop computers or mobile terminals, which may specifically be at least one of a tablet, a smartphone, a personal data assistant, and a networkable e-reader.
Fig. 2 is a schematic diagram illustrating an internal structure of the server 120 in the policy information checking system in fig. 1 according to an embodiment. As shown in fig. 2, the server 120 includes a processor, a nonvolatile storage medium, an internal memory, and a network interface, which are connected through a system bus. The non-volatile storage medium of the server 120 stores an operating system and a database, and further includes a policy information checking device, which is used to implement a policy information checking method. The processor is used to provide computing and control capabilities, support the operation of the entire server 120, and the internal memory of the server 120 provides an environment for the operation of the policy information processing apparatus in the non-volatile storage medium, and may store computer readable instructions that, when executed by the processor, may cause the processor to perform a policy information processing method. The network interface is used for network communication with the terminal 110 and the terminal 110.
As shown in fig. 3, in an embodiment, there is provided an insurance policy information checking method, which is exemplified by applying the method to the server 120 of the insurance information processing system of fig. 1, wherein an insurance information processing program is installed in the server 120, and the insurance information processing program is used for implementing the insurance information processing method, and the method specifically includes the following steps:
and S302, acquiring and storing the input policy information.
Specifically, the customer service person enters a login account and a password in the customer service terminal 130 to log in to the policy information filling page, and fills policy information in the policy information filling page, wherein the policy information includes information of the applicant and insurance information. After the customer service personnel fill in the insurance policy information, the customer service personnel click a submission button to trigger a submission instruction. When the customer service terminal 130 detects the submission instruction, it obtains the policy information in the policy information filling page, and sends the obtained policy information to the server 120. The server 120 receives the policy information transmitted from the customer service terminal 130 and stores the received policy information.
In one embodiment, the applicant may also enter a customer account number and password in the applicant terminal 110 to log into the policy information filling page, fill policy information in the policy information filling page, and the applicant terminal 110 sends the policy information entered by the customer to the server 120.
S304, extracting the terminal identification of the policyholder terminal in the stored policy information.
Specifically, the policy information includes applicant information and insurance information, the bidder information includes a terminal identifier, the terminal identifier is an identifier of the applicant terminal, and the terminal identifier may be at least one of a telephone number, a network address and a physical address. The server 120 extracts the terminal identification in the stored policy information.
And S306, generating a third-party application access link according to the stored policy information.
Specifically, after storing the policy information, the server 120 extracts a storage location of the policy information, and generates a third-party application access link according to the extracted storage location, where the third-party application access link is a link for calling the third-party application to access the stored policy information, and the third-party application access link includes a policy identifier of the stored policy information, and the policy identifier uniquely identifies the policy information. The third party application is an instant messaging software application provided by a third party other than the insurer and the insurer.
And S308, sending the third-party application access link to the applicant terminal corresponding to the terminal identifier.
Specifically, after generating the third-party application access link, the server 120 sends the third-party application access link to the applicant terminal 110 corresponding to the terminal identifier. The server 120 may send the third party application access link to the applicant terminal 110 corresponding to the terminal identification in a short message manner.
S310, receiving an access request generated by the applicant terminal according to the third-party application access link.
Specifically, after receiving the third-party application access link, the applicant terminal 110 detects a trigger instruction of the third-party application access link. When detecting the trigger instruction of the third-party application access link, the applicant terminal 110 opens the third-party application, extracts the policy identifier of the policy information in the third-party application access link through the third-party application, generates an access request according to the extracted policy identifier, and sends the access request to the server 120.
And S312, returning the stored policy information to the applicant terminal according to the received access request, and enabling the applicant terminal to display the stored policy information through a third-party application so as to check the displayed policy information.
Specifically, when the server 120 receives the access request, the policy identifier of the policy information in the access request is extracted, and according to the policy information corresponding to the extracted policy identifier, the server 120 sends the searched policy information to the applicant terminal 110. The applicant terminal 110, upon receiving the policy information sent by the server 120, displays the policy information in a third party application. The applicant may check the policy information displayed in the third party application. When the applicant checks the policy information displayed in the third-party application of the applicant terminal 110, a checking instruction can be triggered, and the checking instruction can be specifically a checking confirmation instruction which is used for confirming that the policy information is correct.
In an embodiment, after S312, the method may further include: and receiving a check instruction generated by the applicant terminal 110 according to the policy information in the third-party application, wherein the check instruction comprises a check modification instruction or a check confirmation instruction.
In the embodiment, the input policy information is acquired and stored, the third party application access link is generated according to the stored policy information, and the third party application access link is sent to the applicant terminal. And after receiving an access request generated by the applicant terminal according to the third-party application access link, sending the stored policy information to the applicant terminal. The insurance policy information stored by the insurance policy information display terminal is displayed in the third-party application through the third-party application, the insurance policy information displayed through the third-party application is checked by the insurance policy applicant, error information in the insurance policy information is reduced through checking, and the accuracy of the insurance policy information is improved.
As shown in fig. 4, in an embodiment, after S312, a step of modifying policy information is further specifically included, where the step specifically includes the following steps:
s402, receiving a checking and modifying instruction generated by the applicant terminal according to the policy information in the third-party application.
Specifically, the applicant checks the policy information displayed in the third party application of the applicant terminal 110 and the applicant enters modification information to modify the policy information when he finds that the policy information is incorrect. The applicant terminal 110 obtains the modification information input by the applicant in the third-party application, generates a checking and modifying instruction according to the obtained modification information, and the terminal 110 sends the generated checking and modifying instruction to the server 120.
S404, extracting the modification information in the verification modification instruction.
Specifically, after receiving the verification modification instruction sent by the applicant terminal 110, the server 120 analyzes the verification modification instruction, and the server 120 extracts modification information in the verification modification instruction through analysis. The modification information is correct information corresponding to the incorrect information in the policy information. The modification information comprises a policy identification, an information identification and correct information corresponding to the policy information.
S406, modifying the stored policy information according to the extracted modification information.
Specifically, the server 120 extracts the policy information, the information identifier, and the correct information in the modification information, searches the policy information corresponding to the policy identifier in the stored policy information, searches the error information corresponding to the information identifier in the searched policy information, and corrects or replaces the searched error information according to the correct information.
S408, sending the modified policy information to the applicant terminal, and enabling the applicant terminal to display the modified policy information through a third-party application.
Specifically, the server 120 extracts the terminal identifier of the applicant terminal 110 in the verification modification instruction, and after the server 120 modifies the stored policy information, sends the modified policy information to the applicant terminal 110 corresponding to the extracted terminal identifier. The applicant terminal 110 displays the received policy information in a page provided by the third party application.
In this embodiment, the applicant may verify the stored policy information through a third party application in the applicant terminal 110 and modify the stored policy information according to the verification modification instruction. The server 120 sends the modified policy information to the applicant terminal 110, and the applicant terminal 110 redisplays the modified policy information in a third party application to recheck the modified policy information to further ensure the accuracy of the modified policy information.
As shown in fig. 5, in an embodiment, after S408, a step of performing value transfer according to policy information is further included, where the step specifically includes the following steps:
s502, receiving a verification confirmation instruction generated by the applicant terminal according to the policy information in the third-party application.
Specifically, the applicant checks the policy information displayed in the third party application of the applicant terminal 110, and after the applicant confirms that the displayed policy information is accurate, a checking confirmation instruction is triggered in the third party application, and the checking confirmation instruction is used for confirming that the policy information is correct. The applicant terminal 110 sends a verification confirmation instruction triggered in the third party application to the server 120. The checking and confirming instruction comprises a policy identification which is a unique identification representing policy information.
S504, the policy identification in the checking and confirming command is extracted.
Specifically, the server 120, upon receiving the verification instruction, analyzes the verification instruction, and extracts the policy identifier and the terminal identifier in the verification instruction by analysis.
S506, inquiring the stored policy information according to the policy identification.
Specifically, after extracting the policy identifier in the verification confirmation instruction, the server 120 searches the stored policy information for policy information corresponding to the policy identifier, and extracts the searched policy information. The policy information includes the premium amount and the value transferred to the account.
And S508, generating a numerical value transfer link of the third-party application according to the policy information.
Specifically, after querying policy information corresponding to the policy identifier, the server 120 extracts the premium amount and the numeric transfer account in the policy information, and generates a numeric transfer link of the third-party application according to the extracted premium amount and the numeric transfer account.
S510, the numerical value transfer link is sent to the applicant terminal, so that the applicant terminal can transfer the numerical value according to the numerical value transfer link.
Specifically, after generating the numerical value transfer link of the third-party application, the server 120 sends the numerical value transfer link to the applicant terminal 110 corresponding to the terminal identifier. After receiving the numerical value transfer link of the third-party application, the applicant terminal 110 calls the third-party application and transfers the numerical value in the third-party application according to the numerical value transfer link. After receiving the value transfer success information, the server 120 generates and acquires the value transfer time, generates the insurance application success information according to the value transfer time, and sends the insurance application success information to the applicant terminal 110 corresponding to the terminal identifier.
In one embodiment, upon receiving a reconciliation confirmation instruction generated by the applicant terminal 110 from the policy information in the third party application, the server 120 extracts the policy identification and the terminal identification in the reconciliation confirmation instruction. The server 120 searches the policy information corresponding to the policy identification in the stored policy information, extracts the premium amount and the fund transfer account in the policy information, generates a payment link of a third party application according to the premium amount and the fund transfer account, and the server 120 sends the generated payment link to the applicant terminal 110 corresponding to the terminal identification. The applicant terminal 110 invokes the third party application to make the payment according to the payment link.
In the embodiment, after a checking confirmation instruction generated by the insurance policy information in the third-party application by the insurance applicant terminal is received, the stored insurance policy information is inquired according to the insurance policy identification in the checking instruction, the numerical transfer link of the third-party application corresponding to the inquired insurance policy information is generated, and the numerical transfer link is sent to the insurance applicant terminal, so that the insurance applicant terminal carries out numerical transfer according to the numerical transfer link, the numerical transfer operation of the insurance policy information is simplified, and the processing efficiency of the insurance policy information is improved.
As shown in fig. 6, in an embodiment, after S312, a step of creating a service task is further specifically included, where the step specifically includes the following steps:
s602, acquiring task creating conditions.
Specifically, a task creation page is displayed in the terminal 110, and the task creator inputs a task wearing condition in the task creation page. The terminal 110 acquires the task creation condition of the task creation page employee, and transmits the task creation condition to the server 120. The task creation condition may specifically include at least one of an insurance type, an imminent insurance period, a target amount size, a number of times of execution of the service task, whether or not an insurance is performed, and a number of times of occurrence of the insurance.
And S604, screening the stored policy information according to the acquired task creation conditions.
Specifically, after receiving the task creation condition sent by the terminal 110, the server 120 screens the policy information that meets the task creation condition from the stored policy information. For example, policy information that the term of insurance is about to come into proximity is filtered out.
And S606, creating a service task according to the screened policy information.
Specifically, after screening the policy information, server 120 extracts the policy applicant information and creates a service task based on the policy applicant information. Specifically, the service tasks may be created in batches, and a table of the service tasks may be generated.
In one embodiment, S606 specifically includes: extracting the client type in the screened policy information; determining a priority service level corresponding to the client type; and creating a service task corresponding to the determined priority service level according to the screened policy information.
Specifically, the policy information includes client types, such as a general client and a super client, where the general client has a lower priority service level than the super client. When creating the service task according to the policy information, the server 120 determines a priority service level corresponding to the client type in the policy information, and creates the service task according to the priority service level and the policy information.
S608, distributing the customer service personnel number to the service task, and sending the service task to the customer service terminal corresponding to the customer personnel number.
Specifically, the server 120 searches for the service terminals 130 corresponding to the service person numbers assigned to the service tasks, equally divides the batch-created server tasks into a plurality of parts, the number of the divided parts is the same as the number of the service terminals, assigns the service person numbers to each different service task, and sends each service task to the service terminal 130 corresponding to the corresponding service person number. The service terminal 130 displays the received service task, and the service task displayed on the service terminal 130 includes a task execution state. After the service person performs the service task, the service person may modify the execution state of the service task through the service terminal 130, for example, the execution state may be at least one of executed, not executed, intentionally continued to be guaranteed, and purchased a new insurance product.
In the embodiment, after the task creation condition is obtained, the stored policy information is screened according to the task creation condition, the service task is created according to the screened policy information, and the created service task is distributed, so that the creation efficiency and the distribution efficiency of the service task are improved.
As shown in fig. 7, in one embodiment, there is provided a policy information checking apparatus 700, which specifically includes: policy information acquisition module 702, terminal identification extraction module 704, access link generation module 706, access link transmission module 708, access request reception module 710, and policy information return module 712.
And a policy information obtaining module 702, configured to obtain and store the input policy information.
And a terminal identifier extracting module 704, configured to extract the terminal identifier in the stored policy information.
And an access link generating module 706, configured to generate a third-party application access link according to the stored policy information.
And an access link sending module 708, configured to send the third-party application access link to the terminal corresponding to the terminal identifier.
And an access request receiving module 710, configured to receive an access request generated by the terminal according to the third-party application access link.
And the policy information returning module 712 is configured to return the stored policy information to the applicant terminal according to the received access request, so that the applicant terminal displays the stored policy information through the third-party application to check the displayed policy information.
In this embodiment, policy information is acquired and stored, a third party application access link is generated according to the stored policy information, the third party application access link is sent to a terminal corresponding to a terminal identifier in the stored policy information, an access request generated by the terminal according to the third party application access link is received, the stored policy information is returned to the terminal, and the terminal displays the received policy information in the third party application. The insurance policy information can be checked by the applicant in the third-party application of the terminal, so that the insurance policy information is prevented from being checked by consumed resources and time, the insurance policy information is checked by the applicant through the third-party application, and the checking efficiency and accuracy of the insurance policy information are improved.
As shown in fig. 8, in an embodiment, the policy information checking apparatus 700 further includes: a modification instruction receiving module 714, a modification information extraction module 716, and a policy information modification module 718.
And a modification instruction receiving module 714, configured to receive a verification modification instruction generated by the terminal according to policy information in the third-party application.
And a modification information extraction module 716, configured to extract modification information in the verification modification instruction.
A policy information modification module 718, configured to modify the stored policy information according to the extracted modification information;
and the policy information display module 720 is used for sending the modified policy information to the applicant terminal, so that the applicant terminal displays the modified policy information through the third-party application.
In this embodiment, the applicant can check the stored policy information through the third-party application in the terminal, and modify the stored policy information according to the check modification instruction, thereby ensuring the accuracy of the stored policy information.
As shown in fig. 9, in an embodiment, the policy information checking apparatus 700 further includes: the system comprises a confirmation instruction receiving module 722, an insurance policy identification extracting module 724, an insurance policy information inquiring module 726, a numerical link generating module 728 and a numerical link sending module 730.
And the confirmation instruction receiving module 722 is used for receiving a verification confirmation instruction generated by the terminal according to the policy information in the third-party application.
The policy identifier extracting module 724 is used for extracting the policy identifier in the checking and confirming instruction;
a policy information query module 726 for querying the stored policy information according to the policy identification;
and the numerical link generation module 728 is configured to generate a numerical transfer link of the third-party application according to the queried policy information.
The value link sending module 730 is configured to send the value transfer link to the terminal, so that the terminal performs value transfer according to the value transfer link.
In the embodiment, after a checking confirmation instruction generated by the terminal according to the policy information in the third-party application is received, the stored policy information is inquired according to the policy identifier in the checking instruction, the numerical value transfer link of the third-party application corresponding to the inquired policy information is generated, and the numerical value transfer link is sent to the terminal, so that the terminal carries out numerical value transfer according to the numerical value transfer link, the operation of numerical value transfer of the policy information is simplified, and the processing efficiency of the policy information is improved.
As shown in fig. 10, in an embodiment, the policy information checking apparatus 700 further includes: a creation condition acquisition module 732, a policy information screening module 734, a service task creation module 736, and a service task assignment module 738.
A creating condition obtaining module 732, configured to obtain task creating conditions.
And the policy information screening module 734 is configured to screen the stored policy information according to the obtained task creation condition.
And a service task creating module 736 for creating a service task according to the screened policy information.
A service task assignment module 738, configured to assign a service task to a terminal registered with a service person number.
As shown in fig. 11, in an embodiment, the service task creating module 736 specifically further includes: a client type extraction module 736a, a service level determination module 736b and a service task generation module 736 c.
A client type extraction module 736a, configured to extract a client type in the screened policy information;
a service level determining module 736b, configured to determine a priority service level corresponding to the client type;
and a service task generating module 736c, configured to generate a service task corresponding to the determined priority service level according to the screened policy information.
In the embodiment, after the task creation condition is obtained, the stored policy information is screened according to the task creation condition, and the service task is created according to the screened policy information, so that the creation efficiency of the service task is improved, and the stored policy information is fully utilized.
The technical features of the embodiments described above may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments described above are not described, but should be considered as being within the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present invention, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the inventive concept, which falls within the scope of the present invention. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A policy information checking method, the method comprising:
acquiring and storing input policy information;
extracting a terminal identifier of the policyholder terminal from the stored policy information;
extracting a storage position of the policy information, and generating a third-party application access link according to the storage position; the third party application is an instant messaging software application provided by a third party except the insurant and the insurer;
sending the third-party application access link to an applicant terminal corresponding to the terminal identification;
receiving an access request generated by the applicant terminal according to the third-party application access link;
returning the stored policy information to the applicant terminal according to the received access request, and enabling the applicant terminal to display the stored policy information through a third-party application so as to check the displayed policy information;
receiving a check instruction generated by the applicant terminal according to policy information in the third-party application, wherein the check instruction comprises a check modification instruction or a check confirmation instruction; when the checking modification instruction is received, extracting modification information in the checking modification instruction;
modifying the stored policy information according to the extracted modification information;
and sending the modified insurance policy information to the applicant terminal, so that the applicant terminal displays the modified insurance policy information through the third-party application.
2. The method of claim 1, wherein sending the modified policy information to the applicant terminal such that the applicant terminal displays the modified policy information via the third-party application further comprises:
receiving a checking and confirming instruction generated by the applicant terminal according to the policy information in the third-party application;
extracting a policy identifier in the checking and confirming instruction;
inquiring the stored policy information according to the policy identification;
generating a numerical value transfer link of the third-party application according to the inquired policy information;
and sending the numerical value transfer link to the applicant terminal so that the applicant terminal transfers the numerical value according to the numerical value transfer link.
3. The method of claim 1, wherein the returning the stored policy information to the applicant terminal in accordance with the received access request, causing the applicant terminal to display the stored policy information via a third party application for verification of the displayed policy information, further comprises:
acquiring a task creating condition;
screening the stored policy information according to the acquired task creating conditions;
establishing a service task according to the screened policy information;
and allocating a customer service staff number to the service task, and sending the service task to a customer service terminal corresponding to the customer service staff number.
4. The method of claim 3, wherein creating service tasks based on the filtered policy information comprises:
extracting the client type in the screened policy information;
determining a priority service level corresponding to the client type;
and generating a service task corresponding to the determined priority service level according to the screened policy information.
5. The method of claim 1, wherein the terminal identification is at least one of a telephone number, a network address, and a physical address.
6. A policy information collating apparatus, characterized by comprising:
the policy information acquisition module is used for acquiring and storing the input policy information;
the terminal identification extraction module is used for extracting the terminal identification of the policyholder terminal in the stored policy information;
the access link generation module is used for extracting the storage position of the policy information and generating a third-party application access link according to the storage position; the third party application is an instant messaging software application provided by a third party except the insurant and the insurer;
the access link sending module is used for sending the third-party application access link to the applicant terminal corresponding to the terminal identifier;
the access request receiving module is used for receiving an access request generated by the applicant terminal according to the third-party application access link;
the policy information returning module is used for returning the stored policy information to the applicant terminal according to the received access request, so that the applicant terminal displays the stored policy information through a third-party application to check the displayed policy information;
the confirmation instruction receiving module is used for receiving a checking confirmation instruction generated by the applicant terminal according to the policy information in the third-party application;
the modification instruction receiving module is used for receiving a checking modification instruction generated by the applicant terminal according to the policy information in the third-party application;
the modification information extraction module is used for extracting modification information in the checking modification instruction when the checking modification instruction is received;
the policy information modification module is used for modifying the stored policy information according to the extracted modification information;
and the insurance policy information display module is used for sending the modified insurance policy information to the applicant terminal so that the applicant terminal displays the modified insurance policy information through the third-party application.
7. The apparatus of claim 6, further comprising:
the policy identifier extraction module is used for extracting the policy identifier in the checking and confirming instruction;
the policy information inquiry module is used for inquiring the stored policy information according to the policy identification;
the numerical value link generation module is used for generating a numerical value transfer link of the third-party application according to the inquired policy information;
and the numerical value link sending module is used for sending the numerical value transfer link to the applicant terminal so as to enable the applicant terminal to carry out numerical value transfer according to the numerical value transfer link.
8. The apparatus of claim 6, further comprising:
the creating condition acquisition module is used for acquiring task creating conditions;
the policy information screening module is used for screening the stored policy information according to the acquired task creating conditions;
the service task creating module is used for creating a service task according to the screened policy information;
and the service task allocation module is used for allocating customer service personnel numbers to the service tasks and sending the service tasks to customer service terminals corresponding to the customer service personnel numbers.
9. The apparatus of claim 8, wherein the service task creation module comprises:
the client type extraction module is used for extracting the client types in the screened policy information;
the service level determining module is used for determining a priority service level corresponding to the client type;
and the service task generating module is used for generating a service task corresponding to the determined priority service level according to the screened policy information.
10. The apparatus of claim 6, wherein the terminal identification is at least one of a phone number, a network address, and a physical address.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611156015.2A CN108234549B (en) | 2016-12-14 | 2016-12-14 | Policy information checking method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611156015.2A CN108234549B (en) | 2016-12-14 | 2016-12-14 | Policy information checking method and device |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN108234549A CN108234549A (en) | 2018-06-29 |
| CN108234549B true CN108234549B (en) | 2021-04-27 |
Family
ID=62650150
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201611156015.2A Active CN108234549B (en) | 2016-12-14 | 2016-12-14 | Policy information checking method and device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN108234549B (en) |
Families Citing this family (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109284971B (en) * | 2018-08-20 | 2024-04-05 | 中国平安财产保险股份有限公司 | Method and device for transmitting policy node flow, computer equipment and storage medium |
| CN109658255A (en) * | 2018-09-27 | 2019-04-19 | 平安健康保险股份有限公司 | Continuation of insurance method, apparatus, equipment and storage medium |
| CN109658059B (en) * | 2018-12-12 | 2021-03-05 | 泰康保险集团股份有限公司 | File verification method and device, electronic equipment and computer readable medium |
| CN109857941A (en) * | 2019-02-22 | 2019-06-07 | 泰康保险集团股份有限公司 | A kind of input method and device of policy information |
| CN110798473A (en) * | 2019-11-04 | 2020-02-14 | 泰康保险集团股份有限公司 | Method, device, medium and electronic equipment for acquiring health notification |
| CN112488852A (en) * | 2020-11-20 | 2021-03-12 | 中国人寿保险股份有限公司 | Pre-check insurance application bill underwriting method and electronic equipment |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104080059A (en) * | 2013-03-25 | 2014-10-01 | 中国移动通信集团福建有限公司 | Method, device and system of implementing short message sending and receiving |
| CN104935670A (en) * | 2015-06-30 | 2015-09-23 | 北京奇虎科技有限公司 | Method, distribution server and system for mobile terminal to access network |
| CN105430102A (en) * | 2015-12-28 | 2016-03-23 | 东软集团股份有限公司 | Integration method and system of SaaS (Software as a Service) website and third-party system and device thereof |
Family Cites Families (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101075316A (en) * | 2007-06-25 | 2007-11-21 | 陆航程 | Method for managing electronic ticket trade certification its carrier structure, system and terminal |
| US8898137B1 (en) * | 2010-06-24 | 2014-11-25 | Amazon Technologies, Inc. | URL rescue by execution of search using information extracted from invalid URL |
| US9846867B2 (en) * | 2013-11-20 | 2017-12-19 | Mastercard International Incorporated | System and method for point-of-sale electronic receipt generation and management |
| CN106056348B (en) * | 2016-05-18 | 2019-11-05 | 平安科技（深圳）有限公司 | Save information variation and device from damage |
-
2016
- 2016-12-14 CN CN201611156015.2A patent/CN108234549B/en active Active
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104080059A (en) * | 2013-03-25 | 2014-10-01 | 中国移动通信集团福建有限公司 | Method, device and system of implementing short message sending and receiving |
| CN104935670A (en) * | 2015-06-30 | 2015-09-23 | 北京奇虎科技有限公司 | Method, distribution server and system for mobile terminal to access network |
| CN105430102A (en) * | 2015-12-28 | 2016-03-23 | 东软集团股份有限公司 | Integration method and system of SaaS (Software as a Service) website and third-party system and device thereof |
Also Published As
| Publication number | Publication date |
|---|---|
| CN108234549A (en) | 2018-06-29 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN108234549B (en) | Policy information checking method and device | |
| CN109474578B (en) | Message checking method, device, computer equipment and storage medium | |
| CN108153670B (en) | Interface testing method and device and electronic equipment | |
| CN108470298B (en) | Method, device and system for transferring resource numerical value | |
| WO2015147878A1 (en) | Systems and methods for providing an information technology interface | |
| CN110750222A (en) | Printing method, printing device, computer equipment and storage medium | |
| CN110163739B (en) | Payment complaint method, device, server and readable storage medium | |
| CN108287823B (en) | Message data processing method and device, computer equipment and storage medium | |
| CN110213071B (en) | Data checking method, device, system, computer equipment and storage medium | |
| CN111209113A (en) | Resource allocation method, device, equipment and storage medium based on intelligent contract | |
| CN111090788A (en) | Json file comparison method and device, storage medium and computer equipment | |
| CN114116802A (en) | Data processing method, device, equipment and storage medium of Flink computing framework | |
| CN107861765B (en) | Product configuration method, apparatus, and computer-readable storage medium | |
| CN112288400A (en) | Multi-system data interaction method and device, computer equipment and storage medium | |
| CN111708971A (en) | Page configuration method and device, computer equipment and storage medium | |
| CN108280024B (en) | Flow distribution strategy testing method and device and electronic equipment | |
| CN110737548A (en) | Data request method and server | |
| CN111382976B (en) | Early warning data processing method and device, computer equipment and storage medium | |
| CN110458710B (en) | Request processing method, apparatus, computer device and storage medium | |
| CN109034759B (en) | Data transfer method and related equipment | |
| CN107463568B (en) | Method and device for acquiring historical access data | |
| CN107203915B (en) | Data storage method and device | |
| CN112990902A (en) | Service processing method, device, computer equipment and storage medium | |
| CN112052171B (en) | Test message processing method and device, computer equipment and storage medium | |
| CN110135861B (en) | Information notification method, device, computer equipment and storage medium |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |