CN108121545B - Application program uninstalling feedback method and device - Google Patents

Application program uninstalling feedback method and device Download PDF

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CN108121545B
CN108121545B CN201711286329.9A CN201711286329A CN108121545B CN 108121545 B CN108121545 B CN 108121545B CN 201711286329 A CN201711286329 A CN 201711286329A CN 108121545 B CN108121545 B CN 108121545B
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application
program
uninstalling
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mobile terminal
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CN108121545A (en
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谢鹏冲
李涛
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Qilin Hesheng Network Technology Inc
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Qilin Hesheng Network Technology Inc
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    • G06F8/62Uninstallation
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Abstract

The embodiment of the application provides an uninstalling feedback method and an uninstalling feedback device for an application program, wherein the method comprises the following steps: monitoring whether a program unloading inquiry interface formed by user operation is generated or not; if the generated program uninstallation inquiry interface is monitored, judging whether the application to be uninstalled corresponding to the program uninstallation inquiry interface is a set application; if the application to be uninstalled is the established application, monitoring whether an uninstalling instruction corresponding to the established application is received; and if an unloading instruction corresponding to the established application is received, loading a target form before the unloading of the established application is completed, and collecting feedback information corresponding to the established application through the target form. By the method and the device, the feedback information of the user uninstalling the application program can be collected, so that the application program can be further optimized by a developer of the application program.

Description

Application program uninstalling feedback method and device
Technical Field
The present application relates to the field of software, and in particular, to an uninstallation feedback method and an uninstallation feedback device for an application.
Background
At present, a user can install various application programs in a mobile terminal such as a mobile phone and a tablet computer, such as WeChat and QQ of instant messaging, beautiful pictures and beauty cameras of photographing, under-kitchen of gourmet, gourmet food and the like. The functions of the mobile terminal can be enriched through the installed application program, and convenience is brought to life of people.
With the development of the application programs, more and more application programs can be installed by a user, and due to the limitation of the storage space of the mobile terminal, or due to the transfer of the interests and hobbies of the user, or due to the limitation of the functions of the application programs, the user can occasionally uninstall some application programs and install new application programs.
Because the reasons for uninstalling the application by the user are various, there is a need to provide a technical solution for collecting feedback information of uninstalling the application by the user, so as to facilitate the application developer to further optimize the application.
Disclosure of Invention
The embodiment of the application provides an uninstallation feedback method and an uninstallation feedback device of an application, which can collect feedback information of an uninstalled application of a user, so that a developer of the application can further optimize the application.
To achieve the above purpose, the embodiments of the present application are implemented as follows:
in a first aspect, an embodiment of the present application provides an uninstallation feedback method for an application, which is applied to a mobile terminal, and includes:
monitoring whether a program unloading inquiry interface formed by user operation is generated or not;
if the generated program uninstallation inquiry interface is monitored, judging whether the application to be uninstalled corresponding to the program uninstallation inquiry interface is a set application;
if the application to be uninstalled is the established application, monitoring whether an uninstalling instruction corresponding to the established application is received;
and if an unloading instruction corresponding to the established application is received, loading a target form before the unloading of the established application is completed, and collecting feedback information corresponding to the established application through the target form.
In a second aspect, an embodiment of the present application provides an uninstallation feedback apparatus for an application, including:
the interface monitoring module is used for monitoring whether a program unloading inquiry interface formed by user operation is generated or not;
the application judgment module is used for judging whether the application to be uninstalled corresponding to the program uninstalling inquiry interface is a set application or not if the generated program uninstalling inquiry interface is monitored;
the instruction monitoring module is used for monitoring whether an unloading instruction corresponding to the established application is received or not if the application to be unloaded is the established application;
and the feedback module is used for loading a target form before the unloading of the established application is finished if the unloading instruction corresponding to the established application is received, so as to collect feedback information corresponding to the established application through the target form.
In a third aspect, an embodiment of the present application provides an uninstallation feedback device for an application, including: a memory, a processor and a computer program stored on the memory and executable on the processor, the computer program, when executed by the processor, implementing the steps of the method for offloading feedback of an application as described in the first aspect above.
In a fourth aspect, the present application provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps of the method for feedback of uninstallation of an application program as described in the first aspect.
According to the method and the device for feedback of uninstalling of the application program, the mobile terminal monitors whether a program uninstalling inquiry interface formed by user operation is generated, if so, the mobile terminal judges whether an application to be uninstalled corresponding to the program uninstalling inquiry interface is a set application, if so, the mobile terminal monitors whether an uninstalling instruction corresponding to the set application is received, and if so, the mobile terminal loads a target window before the uninstalling of the set application is completed so as to collect feedback information corresponding to the set application through the target window. Therefore, by the aid of the uninstalling feedback method and device for the application program, the target form can be loaded to collect feedback information of the user uninstalling the application program before the application program is uninstalled, and further optimization of the application program is facilitated for a developer of the application program.
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In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, it is obvious that the drawings in the following description are only some embodiments described in the present application, and for those skilled in the art, other drawings can be obtained according to the drawings without any creative effort.
Fig. 1 is a flowchart illustrating an uninstallation feedback method for an application according to an embodiment of the present application;
FIG. 2 is a schematic diagram of a program uninstall query interface according to an embodiment of the present application;
FIG. 3 is a diagram illustrating a tree structure corresponding to a program uninstall query interface according to an embodiment of the present application when code is implemented;
FIG. 4 is a diagram of a target window provided in an embodiment of the present application;
fig. 5 is a flowchart illustrating an uninstallation feedback method of an application according to another embodiment of the present application;
fig. 6 is a schematic block diagram illustrating an uninstallation feedback apparatus of an application according to an embodiment of the present application;
fig. 7 is a schematic block diagram illustrating an uninstallation feedback apparatus of an application according to another embodiment of the present application;
fig. 8 is a schematic structural diagram of an uninstallation feedback device of an application according to an embodiment of the present application.
Detailed Description
In order to make those skilled in the art better understand the technical solutions in the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The embodiment of the application provides an unloading feedback method and device of an application program, unloading feedback equipment of the application program and a computer readable storage medium. Wherein the method is applied to the mobile terminal side and can be executed by the mobile terminal. The mobile terminal related to the embodiment of the application includes but is not limited to a mobile phone, a computer, a tablet computer, a vehicle-mounted computer, a wearable device and other intelligent terminals capable of installing application programs.
Fig. 1 is a schematic flowchart of an uninstallation feedback method of an application according to an embodiment of the present application, as shown in fig. 1, the method includes the following steps:
step S102, monitoring whether a program unloading inquiry interface formed by user operation is generated;
the mobile terminal monitors whether a program unloading inquiry interface formed by user operation is generated. The user operation can be that a delete symbol is clicked after the icon of the application program is pressed for a long time, or an uninstall button is clicked in a setting interface of the application program.
Step S104, if the generated program uninstalling inquiry interface is monitored, whether the application to be uninstalled corresponding to the program uninstalling inquiry interface is a set application is judged;
step S106, if the application to be uninstalled is the established application, monitoring whether an uninstalling instruction corresponding to the established application is received;
step S108, if an unloading instruction corresponding to the predetermined application is received, loading a target window before the predetermined application is unloaded, so as to collect feedback information corresponding to the predetermined application through the target window.
In the embodiment of the application, the mobile terminal monitors whether a program unloading inquiry interface formed by user operation is generated, if so, the mobile terminal judges whether an application to be unloaded corresponding to the program unloading inquiry interface is a set application, if so, the mobile terminal monitors whether the mobile terminal receives an unloading instruction corresponding to the set application, and if so, the mobile terminal loads a target window before unloading of the set application is completed so as to collect feedback information corresponding to the set application through the target window. Therefore, by the method in the embodiment of the application, the target form can be loaded to collect feedback information of the user for unloading the application before the application is unloaded, so that the application can be further optimized by a developer of the application.
In step S102, monitoring whether a program uninstallation inquiry interface formed by a user operation has been generated includes: after a user starts an auxiliary function of the mobile terminal, monitoring the running state of an uninstalling program through the auxiliary function; the uninstalling program is a program provided by an operating system of the mobile terminal, and the uninstalling program is used for uninstalling an application installed in the mobile terminal; and after the uninstalling program is monitored to display the program uninstalling inquiry interface due to the user operation, determining to monitor the generated program uninstalling inquiry interface.
The operating system of the mobile terminal may be an android system or an IOS system, taking the android system as an example, the android system is provided with an auxiliary function, after the function is started by a user, the mobile terminal may monitor an operating state of an application program by using the function, and when the android system unloads the application program, the android system needs to unload the application program through an uninstaller provided by the android system, where the uninstaller is a program provided by the android system, and the uninstaller is used for uninstalling an application installed on the mobile terminal, in this embodiment, when monitoring whether a program uninstallation inquiry interface is generated, it is first determined whether the user starts the auxiliary function of the mobile terminal, after the user starts the auxiliary function of the mobile terminal, the operating state of the uninstaller is monitored through the auxiliary function, and after monitoring that the uninstaller displays the program uninstallation inquiry interface due to user operation, it is determined to monitor the generated program uninstallation inquiry interface, and determines that the user needs to uninstall a certain application in the mobile terminal.
When the mobile terminal monitors the running state of the application program through the auxiliary function, the operating system of the mobile terminal firstly acquires information such as the name of the monitored application program, the information conforms to the format requirement supported by the auxiliary function, the operating system determines the monitored application program according to the information, and then the operating system actively returns the running state information of the monitored application program when the running state of the monitored application program changes.
In this embodiment, after the user starts the auxiliary function of the mobile terminal, the user can monitor whether to generate a program uninstallation inquiry interface, so as to perform uninstallation feedback of the application according to the personalized requirements of the user, and meet application use habits of different users. In one embodiment, the steps S102 to S108 cannot be executed if the user does not turn on the auxiliary function of the mobile terminal, and the steps S102 to S108 may be executed after the user turns on the auxiliary function of the mobile terminal.
In this embodiment, whether a program uninstallation inquiry interface is generated is determined by using the auxiliary function of the android system, instead of using a system bug, so that the determination method is safer, and hidden danger is not brought to system security.
Fig. 2 is a schematic diagram of a program uninstallation query interface provided in an embodiment of the present application, and as shown in fig. 2, the interface is used to query a user whether to determine to uninstall an application program.
In this embodiment, the mobile terminal sets a part or all of the applications installed therein as a given application in advance, where the given application may be an application that is relatively concerned by a program developer, or may be a popular application frequently used by a user. When the established application is an application that the program developer pays more attention to, the mobile terminal may receive an established application setting instruction sent by the server of the program developer, and set a part or all of the application programs in the established application according to the setting instruction. When the given application is a popular application frequently used by a user, the mobile terminal can acquire the use heat corresponding to each application installed by the mobile terminal, and determine the application with the use heat larger than the preset heat as the given application.
The usage heat of the application is related to usage frequency of the application in the mobile terminal and historical installation times, wherein the usage frequency can be the usage frequency of the application in the mobile terminal, and the historical installation times can be the total installation times within the whole network range from the release of the application to the current time. The higher the frequency of use of an application, the higher its heat of use, and the higher the number of historical installations of the application, the higher its heat of use. The heat of use may be expressed in the form of a numerical value, such as a numerical value of 1 to 100, which represents the heat of use of the application.
In this embodiment, the obtaining of the usage heat corresponding to each application installed in the mobile terminal may be: the method includes the steps of counting the use frequency corresponding to each application installed on the mobile terminal, for example, the use frequency in the mobile terminal, obtaining historical installation times of each application, for example, receiving the total installation times, in the whole network range, of each application after the application is released, sent by a server of a program developer, and determining the use heat corresponding to each application installed on the mobile terminal based on the use frequency and the historical installation times. For example, a usage heat calculation formula is set as S ═ a1+ b1, where S denotes the usage heat, a denotes the usage frequency of the application, a1 denotes the weight coefficient of the usage frequency of the application, b denotes the historical installation number of the application, and b1 denotes the weight coefficient of the historical installation number of the application, so that the usage heat corresponding to each application installed in the mobile terminal is determined by the formula. In this formula, a1 and b1 can be determined empirically.
The mobile terminal may record installation time of the application program when the user installs the application, so as to determine installation time of the application according to the installation time and current time, and monitor time of the user starting the application each time, so as to obtain a use frequency of the application, for example, the installation time of the application is 5 months, and the use frequency is used every 0.75 days on average.
In this embodiment, the preset heat degree may be determined empirically. The mobile terminal determines an application in which the use degree of heat is greater than a preset degree of heat as a given application, thereby paying attention to the uninstallation feedback of popular applications frequently used by the user and timely knowing the reason why the user uninstalls such applications.
In this embodiment, if the user does not start the auxiliary function of the mobile terminal, the steps S102 to S108 cannot be executed, and after the user starts the auxiliary function of the mobile terminal, the steps S102 to S108 may be executed, so as to determine whether the application to be uninstalled corresponding to the program uninstallation inquiry interface is the predetermined application. In a specific implementation manner, in the step S104, the mobile terminal determines whether the application to be uninstalled corresponding to the program uninstallation query interface is a predetermined application, where the mobile terminal identifies a character string within a preset position range in the program uninstallation query interface, and if the identified character string matches the predetermined application, determines that the application to be uninstalled corresponding to the program uninstallation query interface is the predetermined application.
In the method, the mobile terminal firstly captures a screen, acquires an image of a program unloading inquiry interface, and then performs image recognition on the image of the program unloading inquiry interface to obtain a character string in a preset position range in the program unloading inquiry interface, wherein the preset position range can be a position range determined after counting a large number of program unloading inquiry interfaces, and the probability of the name of the application to be unloaded appearing in the position range exceeds the probability of the name of the application to be unloaded appearing in other position ranges in the program unloading inquiry interface. And then, the mobile terminal matches the character string identified in the preset position range with the established application, and can match the character string with the name of the established application, if the character string is consistent with the name of the established application, the identified character string is determined to be matched with the established application, and the application to be uninstalled corresponding to the program uninstalling inquiry interface is determined to be the established application.
For a case that a given application has multiple names, for example, wechat is also called as wechat, the mobile terminal may match a character string recognized within a preset position range with each name of the given application in sequence, and if the character string matches one name, determine that the recognized character string matches the given application, and determine that an application to be uninstalled corresponding to the program uninstallation inquiry interface is the given application.
By carrying out image recognition on the program unloading inquiry interface, whether the application to be unloaded corresponding to the program unloading inquiry interface is the established application can be accurately judged, so that an accurate basis is provided for the subsequent steps.
In another specific embodiment, in the step S104, the mobile terminal determines whether the application to be uninstalled corresponding to the program uninstallation inquiry interface is a predetermined application, where the mobile terminal obtains an identifier of the application to be uninstalled corresponding to the program uninstallation inquiry interface; and if the obtained identifier of the application to be uninstalled is matched with the established application, determining the application to be uninstalled corresponding to the program uninstalling inquiry interface as the established application.
Specifically, fig. 3 is a schematic diagram of a tree structure corresponding to a program uninstallation query interface in code implementation according to an embodiment of the present application, and as shown in fig. 3, when code implementation is performed, the program uninstallation query interface corresponds to a tree structure, where the tree structure includes a plurality of nodes having a hierarchical relationship, each node has respective identification and content, for example, the identification of the node a in fig. 3 is name, and the content is an identification of an application to be uninstalled corresponding to the program uninstallation query interface. Therefore, in this manner, the mobile terminal searches for a node whose content is an identifier of an application to be uninstalled in a tree structure corresponding to the program uninstallation query interface, and reads the content of the node, thereby obtaining the identifier of the application to be uninstalled, then the mobile terminal matches the identifier of the application to be uninstalled with the established application, and can match the identifier of the established application, if the matching is consistent, it is determined that the identifier of the application to be uninstalled matches the established application, and it is determined that the application to be uninstalled corresponding to the program uninstallation query interface is the established application. The identification of the application to be uninstalled and the identification of the given application each include a name, an ID (identity), and the like.
For a case that a given application has multiple identifiers, for example, an identifier of a wechat may be a "wechat" or a "wechat", the mobile terminal may sequentially match the identifier of the application to be uninstalled with each identifier of the given application, and if the identifier matches one identifier, determine that the identifier of the application to be uninstalled matches the given application, and determine that the application to be uninstalled corresponding to the program uninstallation inquiry interface is the given application.
By acquiring the identifier of the application to be uninstalled and matching the identifier with the established application, whether the application to be uninstalled corresponding to the program uninstalling inquiry interface is the established application can be accurately judged, so that an accurate basis is provided for the subsequent steps.
Based on that, when the code is implemented, the program uninstallation query interface corresponds to a tree structure, and when different developers create tree structures, for a node whose content is an identifier of an application to be uninstalled, the location and the identifier of the node may be different, so that difficulty of the mobile terminal in searching for the node may be increased. By the method, whether the corresponding application to be uninstalled is the established application can be judged aiming at the program uninstalling inquiry interfaces created by different developers, so that the method is suitable for the program uninstalling inquiry interfaces created by different developers.
In the step S106, if the application to be uninstalled is the established application, it is monitored whether an uninstall instruction corresponding to the established application is received, specifically, it is determined whether an application uninstall instruction of the user is received through the program uninstall inquiry interface, and if so, it is determined that the uninstall instruction of the established application is received.
Specifically, whether a button for uninstalling the application program on the program uninstallation query interface is clicked or not can be identified, and if the button is clicked, it is determined that an application uninstallation instruction of the user is received through the program uninstallation query interface; or whether the gesture operation for uninstalling the application program is executed on the program uninstalling inquiry interface by the user is identified, and if yes, the application uninstalling instruction of the user is received through the program uninstalling inquiry interface.
As shown in fig. 2, the program uninstall query interface provides an "ok" button for uninstalling an application and a "cancel" button for cancelling the uninstall of an application. Because the application to be uninstalled corresponding to the program uninstallation query interface is the established application, in this step, the mobile terminal identifies whether a button (e.g., "ok" button) for uninstalling the application program on the program uninstallation query interface is clicked, and if so, the mobile terminal determines that the application uninstallation instruction of the user is received through the program uninstallation query interface, and further receives the uninstallation instruction of the established application. Wherein, the button for uninstalling the application on the program uninstalling inquiry interface can also be an 'uninstall' button.
In a specific implementation manner, each button on the interface of the mobile terminal has a unique identifier, and when it is monitored that a user clicks a button on the program uninstallation inquiry interface, the mobile terminal judges whether the clicked button is a button for uninstalling an application program according to the identifier of the clicked button.
In step S108, if it is determined that the uninstall instruction of the predetermined application is received, the mobile terminal loads the target window before the predetermined application is uninstalled, so as to collect feedback information corresponding to the predetermined application through the target window.
The mobile terminal can call an application program with a popup function installed in the mobile terminal, such as a browser, popup a target window and receive feedback information of a user. Or, when the program developer develops the established application, the program corresponding to the target window is embedded in the installation program of the established application, and after the mobile terminal determines that the uninstalling instruction of the established application is received, the program in the installation program of the established application can be called, the target window is popped up, and the feedback information of the user is received.
In one embodiment, the mobile terminal searches applications with a popup function in installed applications, calls the application with the popup function with the highest priority among at least one searched application with the popup function, and loads a target window, wherein the priority of the application with the popup function is positively correlated with the operation stability of the application.
The mobile terminal is internally provided with an application program list, a plurality of identifiers of applications with the popup function installed on the mobile terminal are recorded in the list, the priority of each installed application with the popup function is recorded, the priority of each application is positively correlated with the running stability of the corresponding application, the running stability is higher, the priority is higher, and the running stability can be scored by developers of the application programs according to experience. In one embodiment, the priority of the application may be determined according to the score of the running stability of the application, for example, the priority of the application with the score of the running stability of 100 to 90 is determined as a first level, the priority of the application with the score of the running stability of 90 to 75 is determined as a second level, and so on.
The mobile terminal searches the applications recorded in the list from the installed applications to obtain at least one application with a popup function, for example, found application A, B, C, where the priority of C is the highest, and then the mobile terminal calls application C to load the target window. When the number of the application programs with the highest priority in the plurality of applications searched by the mobile terminal is multiple, the application with the highest use frequency of the user can be preferentially selected to load the target form so as to meet the use habit of the application of the user.
In the embodiment of the application, the application loading target window is selected according to the application priority, and the application priority is positively correlated with the operation stability of the application loading target window, so that the stability of the loaded target window can be ensured, and the situation that the target window is subjected to flash back due to unstable operation is avoided.
Fig. 4 is a schematic diagram of a target window provided in an embodiment of the present application, as shown in fig. 4, the target window may be used to ask a user why a given application is uninstalled, and whether the user is willing to install the given application again later, and related suggestions and opinions, so as to collect feedback information about the user uninstalling the given application through the target window, thereby facilitating a developer of an application program to further optimize the application program.
The uninstalling feedback method of the application program provided by the embodiment of the application program can be suitable for various versions of common operating systems of mobile terminals such as IOS and android. Aiming at the problem that the version below 5.0 of the android system has the application unloading feedback frame which can not be popped up by the version above 5.0 of the android system, the embodiment of the application can solve the limitation of the version above 5.0 of the android system, so that when the application program is unloaded, the unloading feedback frame is loaded to collect the unloading feedback of the user, and application developers further optimize the application.
The uninstalling feedback method of the application program in the embodiment of the application program may be executed by a program module in the mobile terminal, and monitors whether the established application is uninstalled, so as to pop up a target window to collect feedback information of the user for uninstalling the established application before the uninstalling of the established application is completed. In another embodiment, the uninstalling feedback method of the application program may be executed by a given application in the mobile terminal, and the given application monitors whether the given application is uninstalled, so as to pop up a target form to collect feedback information of the user uninstalling the given application before the user uninstalls the given application. This process is described below using the android system as an example.
Fig. 5 is a flowchart illustrating an uninstallation feedback method of an application according to another embodiment of the present application, as shown in fig. 5, the method includes:
step S502, the established application monitors whether the mobile terminal generates a program unloading inquiry interface according to the user operation.
The android system provides an auxiliary function, the application program running in the android system can monitor calling information of other application programs in the mobile terminal through the auxiliary function, and when the monitored application program is called, the android system can actively send information to the application program of the monitoring party. Based on this, the established application declares and monitors the uninstalled program provided by the android system for uninstalling the application program through the auxiliary function (in the android system, the uninstalled program needs to be called for uninstalling when the application program is uninstalled), so that when the android system calls the uninstalled program according to the operation of the user uninstalled application program, the android system generates a program uninstalling inquiry interface, the android system actively sends the information of the uninstalled program which is called and generated by the uninstalled program and the program uninstalling inquiry interface to the established application, and the established application monitors whether the mobile terminal generates the program uninstalling inquiry interface according to the user operation.
Since the application program needs to be approved by the user to use the auxiliary function in the android system, before step S502, the user needs to be prompted, the intended application starts the auxiliary function in the android system, if the user agrees, the intended application starts the auxiliary function in the android system, and step S502 is performed, otherwise, the process is ended.
In step S502, if the program uninstall query interface is generated, step S504 is executed, otherwise, the process is ended.
In step S504, the established application determines whether the application to be uninstalled corresponding to the program uninstall inquiry interface is itself.
The specific determination process is the same as above. If the determination is self, step S506 is executed, otherwise, the process is ended.
In step S506, the predetermined application monitors whether the mobile terminal receives an uninstall instruction of the predetermined application.
And if the button for unloading the application program on the unloading inquiry interface of the established application program is clicked, determining that the mobile terminal receives an unloading instruction of the established application program, and executing the step S508, otherwise, ending the process.
Step S508, before the established application is uninstalled, a process is created, and an application program with a popup function installed in the mobile terminal is called through the created process to popup a target window, so as to collect feedback information of the user for uninstalling the established application through the target window.
Through the flow in fig. 5, since the established application can create a process before being uninstalled itself and call the application program with the popup function installed in the mobile terminal to pop up the target form, after the established application is uninstalled, the user can still see the target form because the called program still exists, so that the uninstall information of the user can be collected through the target form.
Through the flow in fig. 5, the android system actively sends information to the predetermined application when the monitored application program is called, and the unnecessary overhead of the predetermined application is small.
Through the process in fig. 5, whether a program uninstallation inquiry interface is generated is judged by means of the auxiliary function of the android system, and a system bug is not adopted, so that the judgment mode is safe, and hidden danger cannot be brought to system safety.
Corresponding to the uninstallation feedback method of the application program in the foregoing embodiment, an uninstallation feedback device of the application program is further provided in this embodiment of the present application, where the uninstallation feedback device is configured to execute the uninstallation feedback method of the application program, and fig. 6 is a schematic diagram of module compositions of the uninstallation feedback device of the application program provided in an embodiment of the present application, and as shown in fig. 6, the device includes:
the interface monitoring module 61 is used for monitoring whether a program unloading inquiry interface formed by user operation is generated;
the application judgment module 62 is configured to, if it is monitored that the program uninstallation inquiry interface has been generated, judge whether an application to be uninstalled corresponding to the program uninstallation inquiry interface is a predetermined application;
an instruction monitoring module 63, configured to monitor whether an uninstall instruction corresponding to the given application is received if the application to be uninstalled is the given application;
a feedback module 64, configured to load a target form before the predetermined application is unloaded, if an unloading instruction corresponding to the predetermined application is received, so as to collect feedback information corresponding to the predetermined application through the target form.
Optionally, the interface monitoring module 61 is specifically configured to:
after a user starts an auxiliary function of the mobile terminal, monitoring the running state of an uninstalled program through the auxiliary function; the uninstalling program is a program provided by an operating system of the mobile terminal, and the uninstalling program is used for uninstalling an application installed on the mobile terminal;
and after the uninstalling program is monitored to display a program uninstalling inquiry interface due to user operation, determining that the generated program uninstalling inquiry interface is monitored.
Optionally, the application determining module 62 is specifically configured to:
identifying a character string in a preset position range in the program unloading inquiry interface, and if the identified character string is matched with the established application, determining that the application to be unloaded corresponding to the program unloading inquiry interface is the established application;
or,
and acquiring an identifier of the application to be uninstalled corresponding to the program uninstalling inquiry interface, and if the acquired identifier of the application to be uninstalled is matched with the established application, determining that the application to be uninstalled corresponding to the program uninstalling inquiry interface is the established application.
Optionally, the instruction monitoring module 63 is specifically configured to:
judging whether an application uninstalling instruction of a user is received through the program uninstalling inquiry interface;
and if so, determining that an unloading instruction corresponding to the established application is received.
Fig. 7 is a schematic diagram illustrating a module composition of an uninstallation feedback apparatus of an application according to another embodiment of the present application, and as shown in fig. 7, the apparatus further includes:
a heat obtaining module 71, configured to obtain a use heat corresponding to each application installed in the mobile terminal; wherein the usage heat is related to usage frequency and historical installation times of the application;
an application determining module 72, configured to determine the application with the usage heat greater than a preset heat as the given application.
Optionally, the heat obtaining module 71 is specifically configured to:
counting the use frequency corresponding to each application installed on the mobile terminal, and respectively acquiring the historical installation times of each application;
and determining the use heat corresponding to each application respectively based on the use frequency and the historical installation times.
Optionally, the feedback module 64 is specifically configured to:
searching applications with a popup function in the applications installed in the mobile terminal;
and calling the application with the popup function with the highest priority from at least one searched application with the popup function, and loading the target window, wherein the priority of the application with the popup function is positively correlated with the running stability of the application.
In the embodiment of the application, whether a program unloading inquiry interface formed by user operation is generated or not is monitored, if so, whether an application to be unloaded corresponding to the program unloading inquiry interface is a set application or not is judged, if so, whether an unloading instruction corresponding to the set application is received or not is monitored, and if so, a target window is loaded before unloading of the set application is completed so as to collect feedback information corresponding to the set application through the target window. Therefore, by the method in the embodiment of the application, the target form can be loaded to collect feedback information of the user for unloading the application before the application is unloaded, so that the application can be further optimized by a developer of the application.
Further, based on the foregoing method, an embodiment of the present application further provides an uninstallation feedback device of an application, where the device can be the foregoing mobile terminal, and fig. 8 is a schematic structural diagram of the uninstallation feedback device of the application provided in the embodiment of the present application.
As shown in fig. 8, the uninstallation feedback device of the application may have a relatively large difference due to different configurations or performances, and may include one or more processors 801 and a memory 802, where one or more stored applications or data may be stored in the memory 802. Wherein the memory 802 may be a transient storage or a persistent storage. The application program stored in memory 802 may include one or more modules (not shown), each of which may include a series of computer-executable instructions in an off-load feedback device for the application program. Still further, the processor 801 may be configured to communicate with the memory 802 to execute a series of computer-executable instructions in the memory 802 on an off-load feedback device of an application. The application's offload feedback apparatus may also include one or more power supplies 803, one or more wired or wireless network interfaces 804, one or more input-output interfaces 805, one or more keyboards 806, and the like.
In one particular embodiment, an off-load feedback device for an application includes a memory, and one or more programs, wherein the one or more programs are stored in the memory, and the one or more programs may include one or more modules, and each module may include a series of computer-executable instructions for the off-load feedback device for the application, and execution of the one or more programs by one or more processors includes computer-executable instructions for:
monitoring whether a program unloading inquiry interface formed by user operation is generated or not;
if the generated program uninstallation inquiry interface is monitored, judging whether the application to be uninstalled corresponding to the program uninstallation inquiry interface is a set application;
if the application to be uninstalled is the established application, monitoring whether an uninstalling instruction corresponding to the established application is received;
and if an unloading instruction corresponding to the established application is received, loading a target form before the unloading of the established application is completed, and collecting feedback information corresponding to the established application through the target form.
Optionally, the computer executable instructions, when executed, monitor whether a program uninstall query interface formed by a user operation has been generated, including:
after a user starts an auxiliary function of the mobile terminal, monitoring the running state of an uninstalled program through the auxiliary function; the uninstalling program is a program provided by an operating system of the mobile terminal, and the uninstalling program is used for uninstalling an application installed on the mobile terminal;
and after the uninstalling program is monitored to display a program uninstalling inquiry interface due to user operation, determining that the generated program uninstalling inquiry interface is monitored.
Optionally, when executed, the computer-executable instruction determines whether an application to be uninstalled corresponding to the program uninstallation inquiry interface is an established application, including:
identifying a character string in a preset position range in the program unloading inquiry interface, and if the identified character string is matched with the established application, determining that the application to be unloaded corresponding to the program unloading inquiry interface is the established application;
or,
and acquiring an identifier of the application to be uninstalled corresponding to the program uninstalling inquiry interface, and if the acquired identifier of the application to be uninstalled is matched with the established application, determining that the application to be uninstalled corresponding to the program uninstalling inquiry interface is the established application.
Optionally, the computer-executable instructions, when executed, monitor whether an uninstall instruction corresponding to the intended application is received, including:
judging whether an application uninstalling instruction of a user is received through the program uninstalling inquiry interface;
and if so, determining that an unloading instruction corresponding to the established application is received.
Optionally, the computer executable instructions, when executed, further comprise:
acquiring the use heat corresponding to each application installed on the mobile terminal; wherein the usage heat is related to usage frequency and historical installation times of the application;
determining the application with the use heat degree larger than a preset heat degree as the given application.
Optionally, when executed, the computer-executable instructions obtain a usage heat corresponding to each application installed in the mobile terminal, including:
counting the use frequency corresponding to each application installed on the mobile terminal, and respectively acquiring the historical installation times of each application;
and determining the use heat corresponding to each application respectively based on the use frequency and the historical installation times.
Optionally, the computer executable instructions, when executed, load a target form, comprising:
searching applications with a popup function in the applications installed in the mobile terminal;
and calling the application with the popup function with the highest priority from at least one searched application with the popup function, and loading the target window, wherein the priority of the application with the popup function is positively correlated with the running stability of the application.
By the method and the device, the target form can be loaded to collect feedback information of the user uninstalled application program before the application program is uninstalled, so that the application program can be further optimized by a developer of the application program.
Preferably, an unloading feedback device of an application program is further provided in this embodiment of the present application, and includes a processor 801, a memory 802, and a computer program that is stored in the memory 802 and can be run on the processor 801, and when the computer program is executed by the processor 801, the computer program implements each process of the unloading feedback method embodiment of the application program, and can achieve the same technical effect, and in order to avoid repetition, details are not described here again.
Further, an embodiment of the present application further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the computer program implements each process of the foregoing method for unloading feedback of an application program, and can achieve the same technical effect, and in order to avoid repetition, details are not repeated here. The computer-readable storage medium may be a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the system embodiment, since it is substantially similar to the method embodiment, the description is simple, and for the relevant points, reference may be made to the partial description of the method embodiment.
The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.

Claims (9)

1. An uninstalling feedback method of an application program is applied to a mobile terminal, and is characterized by comprising the following steps:
monitoring whether a program unloading inquiry interface formed by user operation is generated or not;
if the generated program uninstallation inquiry interface is monitored, judging whether the application to be uninstalled corresponding to the program uninstallation inquiry interface is a set application; the given application is an application with the use heat degree larger than the preset heat degree; wherein the usage heat is related to usage frequency and historical installation times of the application;
if the application to be uninstalled is the established application, monitoring whether an uninstalling instruction corresponding to the established application is received;
if an unloading instruction corresponding to the established application is received, loading a target window before the unloading of the established application is completed, and collecting feedback information corresponding to the established application through the target window;
the loading target form comprises: determining the priority of each application with the popup function according to the running stability of each application with the popup function installed in the mobile terminal; calling the application with the popup function with the highest priority and loading the target window; the priority of each application with the popup function is positively correlated with the running stability of the application;
the determining whether the application to be uninstalled corresponding to the program uninstallation inquiry interface is a set application includes: identifying a character string in a preset position range in the program unloading inquiry interface, and if the identified character string is matched with the established application, determining that the application to be unloaded corresponding to the program unloading inquiry interface is the established application; or acquiring an identifier of the application to be uninstalled corresponding to the program uninstalling inquiry interface, and if the acquired identifier of the application to be uninstalled is matched with the established application, determining that the application to be uninstalled corresponding to the program uninstalling inquiry interface is the established application.
2. The method of claim 1, wherein monitoring whether a program uninstall query interface formed by a user operation has been generated comprises:
after a user starts an auxiliary function of the mobile terminal, monitoring the running state of an uninstalled program through the auxiliary function; the uninstalling program is a program provided by an operating system of the mobile terminal and used for uninstalling the application installed on the mobile terminal;
and after the uninstalling program is monitored to display a program uninstalling inquiry interface due to user operation, determining that the generated program uninstalling inquiry interface is monitored.
3. The method of claim 1, wherein monitoring whether an uninstall instruction corresponding to the predetermined application is received comprises:
judging whether an application uninstalling instruction of a user is received through the program uninstalling inquiry interface;
and if so, determining that an unloading instruction corresponding to the established application is received.
4. The method according to claim 1, wherein obtaining the usage heat corresponding to each application installed in the mobile terminal comprises:
counting the use frequency corresponding to each application installed on the mobile terminal, and respectively acquiring the historical installation times of each application;
and determining the use heat corresponding to each application respectively based on the use frequency and the historical installation times.
5. A method according to any of claims 1 to 3, wherein loading a target form comprises:
searching applications with a popup function in the applications installed in the mobile terminal;
and calling the application with the popup function with the highest priority from at least one searched application with the popup function, and loading the target window, wherein the priority of the application with the popup function is positively correlated with the running stability of the application.
6. An uninstallation feedback apparatus for an application, comprising:
the interface monitoring module is used for monitoring whether a program unloading inquiry interface formed by user operation is generated or not;
the application judgment module is used for judging whether the application to be uninstalled corresponding to the program uninstalling inquiry interface is a set application or not if the generated program uninstalling inquiry interface is monitored; the given application is an application with the use heat degree larger than the preset heat degree; wherein the usage heat is related to usage frequency and historical installation times of the application;
the instruction monitoring module is used for monitoring whether an unloading instruction corresponding to the established application is received or not if the application to be unloaded is the established application;
a feedback module, configured to load a target window before unloading of the established application is completed if an unloading instruction corresponding to the established application is received, so as to collect feedback information corresponding to the established application through the target window;
the feedback module is further configured to determine a priority of each application with the popup function according to the operation stability of each application with the popup function installed in the mobile terminal; calling the application with the popup function with the highest priority and loading the target window; the priority of each application with the popup function is positively correlated with the running stability of the application;
the application judgment module is further configured to identify a character string in a preset position range in the program uninstallation inquiry interface, and if the identified character string is matched with the established application, determine that the application to be uninstalled corresponding to the program uninstallation inquiry interface is the established application; or acquiring an identifier of the application to be uninstalled corresponding to the program uninstalling inquiry interface, and if the acquired identifier of the application to be uninstalled is matched with the established application, determining that the application to be uninstalled corresponding to the program uninstalling inquiry interface is the established application.
7. The apparatus according to claim 6, wherein the interface listening module is specifically configured to:
after a user starts an auxiliary function of the mobile terminal, monitoring the running state of an uninstalled program through the auxiliary function; the uninstalling program is a program provided by an operating system of the mobile terminal and used for uninstalling the application installed on the mobile terminal;
and after the uninstalling program is monitored to display a program uninstalling inquiry interface due to user operation, determining that the generated program uninstalling inquiry interface is monitored.
8. The apparatus of claim 6, wherein the instruction listening module is specifically configured to:
judging whether an application uninstalling instruction of a user is received through the program uninstalling inquiry interface;
and if so, determining that an unloading instruction corresponding to the established application is received.
9. The apparatus according to any one of claims 6 to 8, wherein the feedback module is specifically configured to:
searching applications with a popup function in the applications installed in the mobile terminal;
and calling the application with the popup function with the highest priority from at least one searched application with the popup function, and loading the target window, wherein the priority of the application with the popup function is positively correlated with the running stability of the application.
CN201711286329.9A 2017-12-07 2017-12-07 Application program uninstalling feedback method and device Active CN108121545B (en)

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