CN107995512A - The wisdom hotel service system based on Cloud Server with voice control function - Google Patents

The wisdom hotel service system based on Cloud Server with voice control function Download PDF

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Publication number
CN107995512A
CN107995512A CN201711254117.2A CN201711254117A CN107995512A CN 107995512 A CN107995512 A CN 107995512A CN 201711254117 A CN201711254117 A CN 201711254117A CN 107995512 A CN107995512 A CN 107995512A
Authority
CN
China
Prior art keywords
key
cloud server
button
voice
top box
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201711254117.2A
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Chinese (zh)
Inventor
不公告发明人
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Changsha Ruixiao Intellectual Property Service Co Ltd
Original Assignee
Changsha Ruixiao Intellectual Property Service Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Changsha Ruixiao Intellectual Property Service Co Ltd filed Critical Changsha Ruixiao Intellectual Property Service Co Ltd
Priority to CN201711254117.2A priority Critical patent/CN107995512A/en
Publication of CN107995512A publication Critical patent/CN107995512A/en
Pending legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/41Structure of client; Structure of client peripherals
    • H04N21/422Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS]
    • H04N21/42204User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor
    • H04N21/42206User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor characterized by hardware details
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/14Travel agencies
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/26Speech to text systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/10Protocols in which an application is distributed across nodes in the network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/41Structure of client; Structure of client peripherals
    • H04N21/422Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS]
    • H04N21/42203Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS] sound input device, e.g. microphone

Abstract

The present invention provides the wisdom hotel service system based on Cloud Server with voice control function, the set-top box including Cloud Server and being connected with Cloud Server, television set and client service center, television set and set-top box are uniformly controlled by a remote controler, receiver (9) is equipped with remote controller body (1), audio-switch button (11), voice recognition chip, talk-listen switch button (12) and voice communication process chip, set-top box includes instruction execution module, the management module that dials and voice forwarding module, Cloud Server includes audio call management subsystem.The present invention adds speech recognition system and voice call management system, realization only needs that the manipulation to set-top box and television set just can be completed by the way of remote controler is by voice control, can also directly it be dialed network telephone by remote controler, user experience is good, easy to use easy to operate.

Description

The wisdom hotel service system based on Cloud Server with voice control function
Technical field
The present invention relates to hotel's application field, more particularly to the wisdom based on Cloud Server with voice control function Hotel service system.
Background technology
With the development of society, the number of people's out on tours is more and more, people's out on tours is largely needed in wine Shop is stayed, and has larger demand to the quantity in hotel.Present hotel's quantity sharp increase, the competition of hotel industry is also increasingly Fierceness, in order to win in keen competition, hotel needs to provide the service of satisfaction for consumer.
Although present scientific and technological progress is rapid, service and the method for offer service that hotel industry provides do not have too It is change more.How by New technical use to hotel industry, being one to provide more preferable service for consumer is worth studying Direction.
The content of the invention
It is an object of the invention to overcome the deficiencies of the prior art and provide with voice control function based on Cloud Server Wisdom hotel service system, add speech recognition system and voice call management system, realization only needs to pass through using remote controler The mode of voice control just can complete the manipulation to set-top box and television set, can also directly be dialed network telephone by remote controler, User experience is good, easy to use easy to operate.
The purpose of the present invention is what is be achieved through the following technical solutions:With voice control function based on Cloud Server Wisdom hotel service system, including Cloud Server, set-top box, television set and client service center, television set and set-top box be distant by one Control device be uniformly controlled, Cloud Server is connected by set-top box with television set, and Cloud Server is also connected with client service center, remote controler and Set-top box wireless connection, remote controller body is interior to be equipped with receiver, audio-switch button, voice recognition chip, talk-listen switch button With voice communication process chip, set-top box includes instruction execution module, dialing management module and voice forwarding module, Cloud Server Subsystem is managed including audio call.
Receiver is connected by audio-switch button with voice recognition chip, and voice recognition chip connects with instruction execution module Connect, receiver is also connected with dialing management module and voice communication process chip respectively by talk-listen switch button, dialing management Module is connected with audio call management subsystem, and voice communication process chip manages son by voice forwarding module and audio call System connects, and voice recognition chip is connected with instruction execution module.
A receiver is additionally provided with the remote controller body, receiver is connected with voice communication process chip, for playing hotel The voice signal that client service center or destination call terminal are sent.
Wherein, dial the number including client service center of hotel number, guest room voice communication number, phone number and base number In one kind.
The remote controler includes multiple remote control button, and remote controller key is arranged on above remote controller body on plate;Institute Stating remote controller key includes set-top box power button, television set control zone, digital keys area, set-top box functionality key zone, machine top Box volume control area and intelligent hotel services button area.
Wherein, set-top box functionality key zone includes a rectangle keypad, and the corner of the rectangle keypad is respectively provided with a function Button, the center of rectangle keypad offers a circular groove, the direction key of a circular ring shape is provided with circular groove, described A circular key is additionally provided with the inner ring of the direction key of circular ring shape.
The rectangle keypad is used to position by one and spacing protruding circular ring is connected with the direction key of circular ring shape, side It is arc-shaped to the upper surface in the section of button, the upper surface of circular key is the rank of spirogyrate, direction key and circular key Meet place and form one for positioning and spacing groove.
The upper surface of the rectangle keypad and the upper surface of top panel are in the same plane, the width of rectangle keypad It is identical with the broadband of top panel.
The television set control zone is provided with TV set power button, switching key, tv volume regulating key and electricity Depending on controlling indicator light, wherein, TV set power button, set-top box power button and TV control indicator light are arranged in a row, TV Machine volume adjustment button includes two and is symmetrically used to position to offer for positioning with spacing L-type button, switching key Or spacing groove.
The remote controller key is backlight key, and backlight key is connected by a pole of acceleration transducer and power supply, the back of the body Light button is connected by another pole of photosensitive detection switch and power supply, when photosensitive detection switch detects ambient brightness less than default During threshold value, start backlight key, if acceleration transducer detects that remote controler rocks, backlight key lamp is bright.
Function button set by rectangle keypad corner is pressed including menu key, homepage button, television key and return Key, the circular key are confirmation OK keys.
The set-top box volume control area includes the mutually independent reduction volume key, mute key and increase volume of protrusion Key, reduces volume key, mute key and increase volume key and is arranged in parallel within successively immediately below rectangle keypad, reduce volume key and increasing Big volume key is used for positioning and spacing L-type button to be symmetrical.
The Cloud Server further includes hotel service subsystem, specialty service subsystem, tourist service subsystem and cuisines Service subsystem.
Correspondingly, mutually independent quick service button, the specialty that the intelligent hotel services button area includes protruding are fast Prompt button, tourism shortcut key and cuisines shortcut key.
The beneficial effects of the invention are as follows:
1) present invention is also remote configuration voice recognition chip so that the remote controler, which upgrades to, intelligent has a voice The remote controler of control function, user directly can substitute physical button to control set-top box or television set to carry out accordingly by voice Action.
2) present invention is also remote configuration voice communication process chip so that the remote controler can be with intelligent hotel service Other guest room remote controlers or client service center of hotel in system carry out voice-over-net call, and remote controler is upgraded to telephone terminal, Enable a user to easily directly by remote controler and the intelligent hotel service system based on Cloud Server, with other guest rooms, visitor The defects of clothes or even mobile phone terminal and base terminal are completed voice communication, overcome user to be called using hotel's base.
3) present invention has the television set control button area with learning functionality for remote configuration, realizes television set and machine top Box is uniformly controlled by a remote controler, and the puzzlement of television set and set-top box need to be controlled respectively using two remote controlers by overcoming.Should Remote controller structure is simple, easy to use, and the shape of each main button is improved so that client can not watch it is distant In the case of controlling device, target button can be also quickly found out, blind operation is carried out to remote controler, the Experience Degree of user is effectively lifted, carries The key-efficient of high client.
4) the remote configuration backlight key in the present invention or stick fluorescent sticker on button so that user night not In the case of turning on light, straighforward operation can be preferably completed, lifts user experience, the backlight key can also pass through photosensitive detection Switch is connected with power supply, when photosensitive detection switch detects that ambient brightness is less than predetermined threshold value, starts backlight key, if accelerating Degree sensor detects that remote controler rocks, then backlight key lamp is bright.
5) the intelligent hotel service system based on Cloud Server also provide to the user easily hotel service, specialty service, Tourist service and cuisines service, and quick service button, specialty shortcut key, tourism shortcut key and U.S. are set on a remote control Shortcut key is eaten, convenient service can be provided for client more quickly, lift user experience, client is more convenient and understands and obtain wine The service that shop is provided, directly press intelligent hotel services button can obtain local made product information and purchase information, tourism push away Recommend information, cuisines recommend and information of ordering.
Brief description of the drawings
Fig. 1 is the system block diagram of wisdom hotel service system in the present invention;
Fig. 2 is the system block diagram that audio call manages subsystem in the present invention;
Fig. 3 is the front view for the wisdom hotel service system based on Cloud Server that the present invention has voice control function;
In figure, 1- remote controller bodies, 2- television sets control zone, 3- digital keys area, 4- set-top box functionalities key zone, 5- side To button, 6- circular keys, 7- set-top box volume controls area, 8- intelligent hotel services buttons area, 9- receivers, 10- receivers, 11- audio-switch buttons, 12- talk-listen switch buttons.
Embodiment
Technical scheme is described in further detail below in conjunction with the accompanying drawings, but protection scope of the present invention is not limited to It is as described below.
As shown in Figure 1, the wisdom hotel service system based on Cloud Server with voice control function, including cloud service Device, set-top box, television set and client service center, television set and set-top box are uniformly controlled by a remote controler, and Cloud Server passes through machine top Box is connected with television set, and Cloud Server is also connected with client service center, remote controler and set-top box wireless connection.
Receiver 9, audio-switch button 11, voice recognition chip, 12 and of talk-listen switch button are equipped with remote controller body 1 Voice communication process chip, set-top box include instruction execution module, dialing management module and voice forwarding module, Cloud Server bag Include audio call management subsystem.
As shown in Fig. 2, receiver 9 is connected by audio-switch button 11 with voice recognition chip, voice recognition chip with Execution module connection is instructed, receiver 9 is also handled with dialing management module and voice communication respectively by talk-listen switch button 12 Chip connects, and dialing management module is connected with audio call management subsystem, and voice communication process chip forwards mould by voice Block is connected with audio call management subsystem.
The voice signal that voice recognition chip gathers receiver 9 is identified, and extracts voice characteristics information, and will The voice characteristics information is matched with predetermined keyword, is exported corresponding control command to set-top box, is instructed execution module pair Control command is parsed and is performed processing, and the control command includes being used to control the instruction of set-top box, for controlling TV The instruction of machine and the instruction for Call- Control1, the instruction for Call- Control1 will be delivered to audio call management subsystem and carry out Calling.
Caller press-to-talk switch key 12, dialing management module control television set show dialing interface, and user passes through Remote controler carries out dial-up operation, after the completion of dial-up operation, manages subsystem by audio call and calls dialling the number, Again after talkthrough, the voice signal that voice communication process chip gathers receiver 9 carries out filtering noise reduction process, and passes through Voice forwarding module is by transmitting voice signal to called party.
Wherein dial the number including client service center of hotel number, guest room voice communication number, phone number and base number In one kind.
A receiver 10 is additionally provided with the remote controller body 1, receiver 10 is connected with voice communication process chip, for playing The voice signal that client service center of hotel or destination call terminal are sent.
In the present invention, receiver 9 may be provided at the lower part of remote controller body 1, such as top panel lower end or remote controller body 1 Bottom faces, depending on the length of remote controller body 1, the spacing between receiver 10 and receiver 9 need to meet for the position of receiver 10 Human body technology, need to adapt to the distance between human body ear and mouth, when remote controler is shorter, receiver 10 can be arranged above plate Top, when remote controler is longer, receiver 10 can be arranged above to the middle part of plate.
In the present invention, it is electrically isolated by receiver 9 completely by audio-switch button 11 and talk-listen switch button 12, is avoided Lawless people monitors the user in guest room by the receiver 9 on remote controler.
As shown in figure 3, the remote controler includes multiple remote control button, remote controller key is arranged on remote controller body 1 On top panel;The remote controller key includes set-top box power button, television set control zone 2, digital keys area 3, set-top box work( Can key zone 4, set-top box volume control area 7 and intelligent hotel services button area 8.
Wherein, set-top box functionality key zone 4 includes a rectangle keypad, and the corner of the rectangle keypad is respectively provided with a function Button, the center of rectangle keypad offer a circular groove, the direction key 5 of a circular ring shape, institute are provided with circular groove State and a circular key 6 is additionally provided with the inner ring of the direction key 5 of circular ring shape.
The rectangle keypad is used to position by one and spacing protruding circular ring is connected with the direction key 5 of circular ring shape, The upper surface in the section of direction key 5 is arc-shaped, and the upper surface of circular key 6 is spirogyrate, direction key 5 and circular key 6 joining place forms one and is used to position and spacing groove.Designed protruding circular ring in the present invention, spirogyrate direction key 5th, spirogyrate circular key 6 and groove, are easy for the positioning target button that user can be quick and easy, avoid maloperation, and energy Realize that user carries out blind operation.
The upper surface of the rectangle keypad and the upper surface of top panel are in the same plane, the width of rectangle keypad It is identical with the broadband of top panel.Function button set by rectangle keypad corner includes menu key, homepage button, TV and presses Key and return button, the circular key 6 are confirmation OK keys.Function button is hidden on top panel by the present invention, makes remote controler Use it is more simple and convenient, four function keys are separately positioned on the corner of rectangle keypad, are conducive to user to remote controler Blind operation is carried out, and effectively reduces misuse rate.
The television set control zone 2 is provided with TV set power button, switching key, tv volume regulating key and electricity Depending on controlling indicator light, wherein, TV set power button, set-top box power button and TV control indicator light are arranged in a row, and are switched Button and tv volume regulating key are arranged in a row, and tv volume regulating key includes two and is symmetrically used to position and limit The L-type button of position, offer on switching key for positioning or spacing groove, switching key are used for TV patterns, AV patterns Changed between HDMI patterns.
The remote controller key is backlight key, and backlight key is connected by a pole of acceleration transducer and power supply, the back of the body Light button is connected by another pole of photosensitive detection switch and power supply, when photosensitive detection switch detects ambient brightness less than default During threshold value, start backlight key, if acceleration transducer detects that remote controler rocks, backlight key lamp is bright.
The set-top box volume control area 7 includes the mutually independent reduction volume key, mute key and increase volume of protrusion Key, reduces volume key, mute key and increase volume key and is arranged in parallel within successively immediately below rectangle keypad, reduce volume key and increasing Big volume key is used for positioning and spacing L-type button to be symmetrical.
The Cloud Server further includes hotel service subsystem, specialty service subsystem, tourist service subsystem and cuisines Service subsystem;Correspondingly, the intelligent hotel services button area 8 includes the mutually independent quick service button of protrusion, spy Produce shortcut key, tourism shortcut key and cuisines shortcut key.
Preferably, the digital keys area 3 includes 12 buttons of 4 × 3 arrangements, includes mutually independent 10 of protrusion Digital keys, set button and delete button, wherein, 1~9 digital keys are also English button.The present invention can also pass through color Each button is distinguish between.

Claims (6)

1. the wisdom hotel service system based on Cloud Server with voice control function, it is characterised in that:Including cloud service Device, set-top box, television set and client service center, television set and set-top box are uniformly controlled by a remote controler, and Cloud Server passes through machine top Box is connected with television set, and Cloud Server is also connected with client service center, remote controler and set-top box wireless connection, remote controller body (1) It is interior to be equipped with receiver (9), audio-switch button (11), voice recognition chip, talk-listen switch button (12) and voice communication processing Chip, set-top box, which includes instruction execution module, dialing management module and voice forwarding module, Cloud Server, includes audio call pipe Manage subsystem;
Receiver (9) is connected by audio-switch button (11) with voice recognition chip, and voice recognition chip performs mould with instruction Block connects, and receiver (9) is also connected with dialing management module and voice communication process chip respectively by talk-listen switch button (12) Connect, dialing management module is connected with audio call management subsystem, and voice communication process chip passes through voice forwarding module and language Sound call manager subsystem connects, and voice recognition chip is connected with instruction execution module.
2. the wisdom hotel service system based on Cloud Server according to claim 1 with voice control function, its It is characterized in that:A receiver (10) is additionally provided with the remote controller body (1), receiver (10) is connected with voice communication process chip, For the voice signal for playing client service center of hotel or destination call terminal is sent;
Wherein, dial the number including in client service center of hotel number, guest room voice communication number, phone number and base number It is a kind of.
3. the wisdom hotel service system based on Cloud Server according to claim 1 with voice control function, its It is characterized in that:The remote controler includes multiple remote control button, and remote controller key is arranged on plate above remote controller body (1) On;The remote controller key includes set-top box power button, television set control zone (2), digital keys area (3), set-top box functionality Key zone (4), set-top box volume control area (7) and intelligent hotel services button area (8);
Wherein, set-top box functionality key zone (4) include a rectangle keypad, the corner of the rectangle keypad be respectively provided with a function by Key, the center of rectangle keypad offer a circular groove, and the direction key (5) of a circular ring shape, institute are provided with circular groove State in the inner ring of the direction key (5) of circular ring shape and be additionally provided with a circular key (6).
4. the wisdom hotel service system based on Cloud Server according to claim 3 with voice control function, its It is characterized in that:The rectangle keypad is used to position by one and the direction key of spacing protruding circular ring and circular ring shape (5) is held in the mouth Connect, the upper surface in the section of direction key (5) is arc-shaped, and the upper surface of circular key (6) is spirogyrate, direction key (5) One, which is formed, with the joining place of circular key (6) is used for positioning and spacing groove.
5. the wisdom hotel service system based on Cloud Server according to claim 3 with voice control function, its It is characterized in that:The upper surface of the rectangle keypad and the upper surface of top panel are in the same plane, the width of rectangle keypad Degree is identical with the broadband of top panel.
6. the wisdom hotel service system based on Cloud Server according to claim 3 with voice control function, its It is characterized in that:The television set control zone (2) is provided with TV set power button, switching key, tv volume regulating key Indicator light is controlled with TV, wherein, TV set power button, set-top box power button and TV control indicator light are arranged in a row, Tv volume regulating key includes two symmetrical offered in positioning and spacing L-type button, switching key and is used for Positioning or spacing groove.
Wisdom hotel service system based on Cloud Server according to claim 3 with voice control function, it is special Sign is:The remote controller key is backlight key, and backlight key is connected by a pole of acceleration transducer and power supply, backlight Button is connected by another pole of photosensitive detection switch and power supply, when photosensitive detection switch detects that ambient brightness is less than default threshold During value, start backlight key, if acceleration transducer detects that remote controler rocks, backlight key lamp is bright.
Wisdom hotel service system based on Cloud Server according to claim 3 with voice control function, it is special Sign is:Function button set by rectangle keypad corner is pressed including menu key, homepage button, television key and return Key, the circular key (6) are confirmation OK keys.
Wisdom hotel service system based on Cloud Server according to claim 3 with voice control function, it is special Sign is:The set-top box volume control area (7) includes the mutually independent reduction volume key, mute key and increase volume of protrusion Key, reduces volume key, mute key and increase volume key and is arranged in parallel within successively immediately below rectangle keypad, reduce volume key and increasing Big volume key is used for positioning and spacing L-type button to be symmetrical.
Wisdom hotel service system based on Cloud Server according to claim 3 with voice control function, it is special Sign is:The Cloud Server further includes hotel service subsystem, specialty service subsystem, tourist service subsystem and cuisines clothes Business subsystem;
Correspondingly, mutually independent quick service button, the specialty that the intelligent hotel services button area (8) includes protruding are quick Button, tourism shortcut key and cuisines shortcut key.
CN201711254117.2A 2017-12-03 2017-12-03 The wisdom hotel service system based on Cloud Server with voice control function Pending CN107995512A (en)

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CN201711254117.2A CN107995512A (en) 2017-12-03 2017-12-03 The wisdom hotel service system based on Cloud Server with voice control function

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Application Number Priority Date Filing Date Title
CN201711254117.2A CN107995512A (en) 2017-12-03 2017-12-03 The wisdom hotel service system based on Cloud Server with voice control function

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109036414A (en) * 2018-10-11 2018-12-18 北京声赫科技有限公司 Control method and system based on speech recognition

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104918089A (en) * 2015-07-03 2015-09-16 成都怡云科技有限公司 Wisdom hotel service system having voice control function and based on cloud server

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104918089A (en) * 2015-07-03 2015-09-16 成都怡云科技有限公司 Wisdom hotel service system having voice control function and based on cloud server

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109036414A (en) * 2018-10-11 2018-12-18 北京声赫科技有限公司 Control method and system based on speech recognition

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Application publication date: 20180504