CN107958290A - A kind of automobile after-sales service information collecting method based on intelligent sliding moved end - Google Patents
A kind of automobile after-sales service information collecting method based on intelligent sliding moved end Download PDFInfo
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- CN107958290A CN107958290A CN201610903000.1A CN201610903000A CN107958290A CN 107958290 A CN107958290 A CN 107958290A CN 201610903000 A CN201610903000 A CN 201610903000A CN 107958290 A CN107958290 A CN 107958290A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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Abstract
The invention discloses a kind of automobile after-sales service information collecting method based on intelligent sliding moved end, this method is directed to the problems such as picture sent in Automobile after Sales Service System in client's use and maintenance is faked, and gathers after-sales-service information based on mobile intelligent terminal equipment and carries out relevant information processing method;This method gathers maintenance service information by mobile intelligent terminal digital image acquisition technology first;Secondly picture character recognition technologies are used to obtain the key messages such as the chassis number in the information on services that services a car, mileometer;Then using digital watermark technology by the picture of these key messages insertion collection;Mobile intelligent terminal and after-sale service system are integrated finally by web services technologies.
Description
Technical field
The present invention is a kind of intelligent mobile terminal technology, is related to identification technology, more particularly to a kind of to be based on intelligent sliding moved end
Automobile after-sales service information collecting method.
Background technology
As intelligent movable mobile phone constantly popularizes, intelligent movable equipment becomes in people's life and enterprise operation
Important role;China has become the most important Automobile Market in the whole world, and automobile after-sales service becomes a new row
Industry;Pictorial information is gathered by the camera of smart mobile phone, at the same realize it is automatic obtain characters on license plate, the illegal parking time and
The information such as position.
The content of the invention
The function structure of this method:Include repair message acquisition function, maintenance service geographical location information function, business
Integrated functionality, character extraction and identification function and digital image anti-fake function;Function is as follows:
1. repair message acquisition function:Using the image-forming principle of intelligent terminal, after-sale service personnel pass through mobile terminal device
Application program obtains field maintenance information on services;The pictorial information collected is filled in for after-sale service business and declares three guarantees list
The voucher of field maintenance information on services is provided;
2. maintenance service geographical location information function:It is comprehensive using GPS positioning system and the mode of LBS location-based service positioning combinations
Close both information generations accurately outgoing maintenance service positional information;
3. business integration function:Operation flow in different platform and its information are docked like clockwork, are responsible for bottom data
Transmission, realize that message is reliable, the reception and transmission of safety, while can also ensure reliably passing for data when network breaks down
It is defeated etc.;
4. character extracts and identification function:On the picture basis that digital image capturing module obtains, using Digital Image Processing
Technology, is handled and is known with vehicle mileage table information to the car plate of the chassis number on after-sales service image or outgoing vehicle
Not, the corresponding character string information of this maintenance service is finally obtained;The character string extracted is in generation digital image anti-fake
Mould watermark information in the block provides information；
5. digital image anti-fake function:The function is divided into three parts:First is except in character extraction and identification function and maintenance
Outside the part watermark information that served geographical location information function obtains, it is also necessary to obtain accurate maintenance service temporal information conduct
Watermark information, and these original watermark informations are fabricated to watermark pictorial information;Second is by adding by watermark pictorial information
The encryption of close algorithm, is embedded into Site Service picture i.e. on initial carrier by obtained cipher-text information;3rd will handle well
Watermark carrier picture, carries out unified numbering to ensure that maintenance service pictorial information is unique.
The execution flow of this method is as follows:
Flow 1:Services and repairs picture is obtained by mobile intelligent terminal, is jumped to if picture needs to carry out character recognition processing
Flow 2, otherwise keeps in the mobile terminal storage location specified to program;
Flow 2:The pictorial information that automatically and accurately flow 1 is generated carries out character recognition processing, identifies fault car
The outgoing vehicles car plate and mileometer information that chassis number information or after-sale service business send, the character information of extraction is as former
The watermark information of beginning is kept in;
Flow 3:Obtain the media interviews control of the geographical location information of maintenance service, the timing node of service and mobile equipment
System, or be physical address, hardware address, in this, as a part for original watermark information;
Flow 4:The original watermark information obtained in flow 2 and 3 is processed, according to specified rule generation watermark letter
Breath;
Flow 5:It is tampered than pictorial information in order to anti-and reuses problem, it is necessary to the original watermark carrier that flow 1 is gathered
The processing of watermark processing technology is carried out with the watermark information generated in flow 4, digital watermarking picture is obtained and is stored in what is specified
In path;
Flow 6:After-sale service system on platform determines that this upload information is stored according to the identity information of mobile terminal user
It is stored under specified path, and by the path in the accessory info field of three guarantees list.
Claims (2)
- A kind of 1. automobile after-sales service information collecting method based on intelligent sliding moved end, it is characterised in that:This method be in IOS and What the intelligent mobile mobile phone terminal of Android platform used, information gathering and character extraction and identifying processing in operation flow All it is to be carried out in mobile terminal device.
- A kind of 2. automobile after-sales service information collecting method based on intelligent sliding moved end, it is characterised in that:Administrative staff pass through shifting Dynamic equipment obtains the pictorial information of field maintenance service, avoids picture fraud, has ensured company interest;This method is by repairing Information collection function, maintenance service geographical location information function, business integration function, character extraction and identification function and digitized map As antiforge function is completed to build.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610903000.1A CN107958290A (en) | 2016-10-17 | 2016-10-17 | A kind of automobile after-sales service information collecting method based on intelligent sliding moved end |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610903000.1A CN107958290A (en) | 2016-10-17 | 2016-10-17 | A kind of automobile after-sales service information collecting method based on intelligent sliding moved end |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN107958290A true CN107958290A (en) | 2018-04-24 |
Family
ID=61954537
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610903000.1A Pending CN107958290A (en) | 2016-10-17 | 2016-10-17 | A kind of automobile after-sales service information collecting method based on intelligent sliding moved end |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN107958290A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111695915A (en) * | 2020-04-29 | 2020-09-22 | 成都市双流金石机械制造有限公司 | Product after-sale management system and management method |
| CN113542430A (en) * | 2021-07-30 | 2021-10-22 | 郑州信大捷安信息技术股份有限公司 | Wireless charging system and method for electric automobile |
-
2016
- 2016-10-17 CN CN201610903000.1A patent/CN107958290A/en active Pending
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111695915A (en) * | 2020-04-29 | 2020-09-22 | 成都市双流金石机械制造有限公司 | Product after-sale management system and management method |
| CN113542430A (en) * | 2021-07-30 | 2021-10-22 | 郑州信大捷安信息技术股份有限公司 | Wireless charging system and method for electric automobile |
| CN113542430B (en) * | 2021-07-30 | 2022-03-15 | 郑州信大捷安信息技术股份有限公司 | Wireless charging system and method for electric automobile |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| WD01 | Invention patent application deemed withdrawn after publication | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20180424 |