CN107872554A - Hardware anomalies formation gathering method and device - Google Patents
Hardware anomalies formation gathering method and device Download PDFInfo
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- CN107872554A CN107872554A CN201711133018.9A CN201711133018A CN107872554A CN 107872554 A CN107872554 A CN 107872554A CN 201711133018 A CN201711133018 A CN 201711133018A CN 107872554 A CN107872554 A CN 107872554A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/24—Arrangements for testing
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/565—Conversion or adaptation of application format or content
- H04L67/5651—Reducing the amount or size of exchanged application data
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Abstract
The disclosure is directed to hardware anomalies formation gathering method and device.This method includes：When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；Hardware information includes：The hardware anomalies information of hardware, or, the type information of the terminal device where hardware and the abnormal information of hardware, hardware anomalies information include：At least one of abnormal time occurs for the manufacturer's information of hardware, the type of hardware, the Exception Type of hardware and hardware；Hardware anomalies information is sent to server.Wherein, it can be occurred by the hardware of active detecting terminal device abnormal, and then when the hardware in terminal device occurs abnormal, actively hardware anomalies information is sent to server, so that user according to server to user's output hardware abnormal information, the yields of hardware is determined, without reporting of user hardware anomalies information, the accuracy of information is effectively improved, and then improves the accuracy of yields judgement.
Description
Technical field
This disclosure relates to communication technical field, more particularly to hardware anomalies formation gathering method and device.
Background technology
Mobile terminal is formed by various hardware combinations, and mobile terminal is when performing corresponding function, is to need respectively
Individual hardware coordinates what is completed, therefore, in order to lift the performance of mobile terminal, it is necessary to to the hardware problem in mobile terminal
It is collected, and improves in time.
At present, all it is that active feedback hardware is asked by consumer during using hardware in order to collect hardware problem
Topic.
The content of the invention
To overcome problem present in correlation technique, the embodiment of the present disclosure provides hardware anomalies formation gathering method and dress
Put.The technical scheme is as follows：
According to the first aspect of the embodiment of the present disclosure, there is provided a kind of hardware anomalies formation gathering method, including：
When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；The hardware information includes：Hardware
Hardware anomalies information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware is described
Hardware anomalies information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and described hard
At least one of abnormal time occurs for part；
The hardware information is sent to server.
The technical scheme provided by this disclosed embodiment can include the following benefits：When detecting in terminal device
When hardware occurs abnormal, hardware information is obtained；Hardware information includes：The hardware anomalies information of hardware, or, the end where hardware
The type information of end equipment and the abnormal information of hardware, hardware anomalies information include：The manufacturer's information of hardware, the type of hardware,
At least one of abnormal time occurs for the Exception Type and hardware of hardware；Hardware anomalies information is sent to server.Wherein,
Exception can occur by the hardware of active detecting terminal device, and then when the hardware in terminal device occurs abnormal, actively
To server send hardware anomalies information so that user according to server to user's output hardware abnormal information, it is determined that firmly
The yields of part, without reporting of user hardware anomalies information, the accuracy of information is effectively improved, and then improved good
The accuracy that product rate judges.
In one embodiment, the hardware information is sent to server, including：
When the state of terminal device meets preparatory condition, the hardware information is sent to the server；
The state of the terminal device meets that preparatory condition includes：The operating system of the terminal device is in idle condition
At least one of Wireless Fidelity WIFI network is connected to the terminal device.
In one embodiment, it is described when the state of terminal device meets preparatory condition, the hardware information is sent
To the server, including：
The hardware information of acquisition is stored into the file system of terminal device；
When the state of terminal device meets preparatory condition, the hardware information is obtained from the file system；
The hardware information is sent to the server.
In one embodiment, it is described that the hardware information is sent to the server, including：
The hardware information is compressed processing；
The hardware information after compression is handled is sent to the server.
According to the second aspect of the embodiment of the present disclosure, there is provided a kind of hardware anomalies formation gathering method, including：
Receive the hardware information that at least one terminal device is sent；The hardware information includes：The hardware anomalies letter of hardware
Breath, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware anomalies information
Including：When the manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and the hardware occur abnormal
At least one of between；
Export the hardware information.
The technical scheme provided by this disclosed embodiment can include the following benefits：When one or more terminal devices
After hardware information is collected into, those terminal devices can respectively by themselves capture to hardware information be sent to server, work as clothes
After business device receives those hardware informations, just output hardware information, so that user can see the hardware letter of each hardware
Breath, effectively improves the accuracy that user is judged hardware yields.
In one embodiment, the output hardware information, including：
The hardware information is classified according to default class condition, obtains classification results；The default class condition
For at least one of described hardware information；
Export the classification results.
In one embodiment, the hardware information for receiving at least one terminal device and sending, including：
Receive the hardware information after the compression that at least one terminal device is sent；
The output hardware information, including：
The hardware information after the compression is subjected to decompression；
Export the hardware information after decompression.
According to the third aspect of the embodiment of the present disclosure, there is provided a kind of hardware anomalies information collection apparatus, including：
Whether detection module, the hardware for detection terminal equipment occur exception；
Acquisition module, for detected when the detection module hardware in terminal device occur it is abnormal when, obtain hardware
Information；The hardware information includes：The hardware anomalies information of hardware, or, the model letter of the terminal device where the hardware
The abnormal information of breath and the hardware, the hardware anomalies information include：The class of the manufacturer's information of the hardware, the hardware
At least one of abnormal time occurs for type, the Exception Type of the hardware and the hardware；
Sending module, the hardware information for the acquisition module to be obtained are sent to server.
In one embodiment, the sending module includes：First sending submodule；
First sending submodule, for when the state of terminal device meets preparatory condition, by the hardware information
It is sent to the server；
The state of the terminal device meets that preparatory condition includes：The operating system of the terminal device is in idle condition
At least one of Wireless Fidelity WIFI network is connected to the terminal device.
In one embodiment, first sending submodule includes：Sub-module stored, detection sub-module, obtain submodule
Block and the second sending submodule；
The sub-module stored, the hardware information for the acquisition module to be obtained are stored to the text of terminal device
In part system；
Whether the detection sub-module, the state for detecting the terminal device meet preparatory condition；
The acquisition submodule, the state for detecting the terminal device in the detection sub-module meet default bar
During part, the hardware information is obtained from the file system；
Second sending submodule, the hardware information for the acquisition submodule to be obtained are sent to the clothes
Business device.
In one embodiment, the sending module includes：Compress submodule and the 3rd sending submodule；
The compression submodule, the hardware information for the acquisition module to be obtained are compressed processing；
3rd sending submodule, sent out for the compression submodule to be compressed into the hardware information after processing
Give the server.
According to the fourth aspect of the embodiment of the present disclosure, there is provided a kind of hardware anomalies information collection apparatus, including：
Receiving module, the hardware information sent for receiving at least one terminal device；The hardware information includes：Hardware
Hardware anomalies information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware is described
Hardware anomalies information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and described hard
At least one of abnormal time occurs for part；
Output module, the hardware information received for exporting the receiving module.
In one embodiment, the output module includes：Classification submodule and the first output sub-module；
The classification submodule, the hardware information for the receiving module to be received enter according to default class condition
Row classification, obtains classification results；The default class condition is at least one of described hardware information；
First output sub-module, the classification results obtained for exporting the classification submodule.
In one embodiment, the receiving module includes：Receiving submodule；The output module includes：Decompression
Module and the second output sub-module；
The receiving submodule, the hardware information after the compression sent for receiving at least one terminal device；
The decompression module, enter for the hardware information after the compression that receives the receiving submodule
Row decompression；
Second output sub-module, for exporting the hardware after the decompression module carries out decompression
Information.
According to the 5th of the embodiment of the present disclosure the aspect, there is provided a kind of hardware anomalies information collection apparatus, including：
Processor；
For storing the memory of processor-executable instruction；
Wherein, the processor is configured as：
When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；The hardware information includes：Hardware
Hardware anomalies information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware is described
Hardware anomalies information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and described hard
At least one of abnormal time occurs for part；
The hardware information is sent to server.
According to the 6th of the embodiment of the present disclosure the aspect, there is provided a kind of hardware anomalies information collection apparatus, including：
Processor；
For storing the memory of processor-executable instruction；
Wherein, the processor is configured as：
Receive the hardware information that at least one terminal device is sent；The hardware information includes：The hardware anomalies letter of hardware
Breath, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware anomalies information
Including：When the manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and the hardware occur abnormal
At least one of between；
Export the hardware information.
According to the 7th of the embodiment of the present disclosure the aspect, there is provided a kind of computer-readable recording medium, be stored thereon with calculating
Machine instructs, and the instruction realizes following steps when being executed by processor：
When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；The hardware information includes：Hardware
Hardware anomalies information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware is described
Hardware anomalies information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and described hard
At least one of abnormal time occurs for part；
The hardware information is sent to server.
According to the eighth aspect of the embodiment of the present disclosure, there is provided a kind of computer-readable recording medium, be stored thereon with calculating
Machine instructs, and the instruction realizes following steps when being executed by processor：
Receive the hardware information that at least one terminal device is sent；The hardware information includes：The hardware anomalies letter of hardware
Breath, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware anomalies information
Including：When the manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and the hardware occur abnormal
At least one of between；
Export the hardware information.
It should be appreciated that the general description and following detailed description of the above are only exemplary and explanatory, not
The disclosure can be limited.
Brief description of the drawings
Accompanying drawing herein is merged in specification and forms the part of this specification, shows the implementation for meeting the disclosure
Example, and be used to together with specification to explain the principle of the disclosure.
Fig. 1 is a kind of flow chart of hardware anomalies formation gathering method according to an exemplary embodiment one.
Fig. 2 is a kind of flow chart of hardware anomalies formation gathering method according to an exemplary embodiment two.
Fig. 3 is a kind of flow chart of hardware anomalies formation gathering method according to an exemplary embodiment three.
Fig. 4 is a kind of flow chart of hardware anomalies formation gathering method according to an exemplary embodiment four.
Fig. 5 is the flow chart for showing a kind of five hardware anomalies formation gathering methods gone out according to an exemplary embodiment.
Fig. 6 is a kind of block diagram of hardware anomalies information collection apparatus according to an exemplary embodiment one.
Fig. 7 is the frame of sending module 13 in a kind of hardware anomalies information according to an exemplary embodiment four
Figure.
Fig. 8 is first to send submodule in a kind of hardware anomalies information collection apparatus according to an exemplary embodiment one
The block diagram of block 131.
Fig. 9 is sending module 13 in a kind of hardware anomalies information collection apparatus according to an exemplary embodiment two
Block diagram.
Figure 10 is a kind of block diagram of hardware anomalies information collection apparatus according to an exemplary embodiment two.
Figure 11 is output module 22 in a kind of hardware anomalies information collection apparatus according to an exemplary embodiment
Block diagram.
Figure 12 is a kind of block diagram of hardware anomalies information collection apparatus according to an exemplary embodiment three.
Figure 13 is a kind of block diagram for hardware anomalies information collection apparatus 80 according to an exemplary embodiment.
Figure 14 is a kind of block diagram for hardware anomalies information collection apparatus 90 according to an exemplary embodiment.
Embodiment
Here exemplary embodiment will be illustrated in detail, its example is illustrated in the accompanying drawings.Following description is related to
During accompanying drawing, unless otherwise indicated, the same numbers in different accompanying drawings represent same or analogous key element.Following exemplary embodiment
Described in embodiment do not represent all embodiments consistent with the disclosure.On the contrary, they be only with it is such as appended
The example of the consistent apparatus and method of some aspects be described in detail in claims, the disclosure.
Consumer is during using hardware, and the hardware problem collection method of active feedback hardware problem is due to being user
The behavior of active, then user is when hardware problem is fed back, it is likely that feedback is not accurate hardware problem, so that
During according to those feedacks to judge the yields of the hardware in mobile terminal, the going property of standard of yields judgement can be reduced,
And when according to those feedacks to improve the performance of mobile terminal, it is likely that cause the further drop of performance
It is low.
In the disclosure, when detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；Hardware information bag
Include：The hardware anomalies information of hardware, or, the type information of the terminal device where hardware and the abnormal information of hardware, hardware
Abnormal information includes：The manufacturer's information of hardware, the type of hardware, the Exception Type of hardware and hardware occur in abnormal time extremely
Few one kind；Hardware anomalies information is sent to server.Wherein it is possible to occurred by the hardware of active detecting terminal device different
Often, and then when the hardware in terminal device occurs abnormal, hardware anomalies information actively is sent to server, so that user
According to server to user's output hardware abnormal information, the yields of hardware is determined, without reporting of user hardware anomalies information,
The accuracy of information is effectively improved, and then improves the accuracy of yields judgement.
The embodiment of the present disclosure provides hardware anomalies formation gathering method, and the executive agent for implementing this method has mobile terminal
And server.The embodiment of the present disclosure arranges two sets and realizes hardware anomalies information side according to the difference of method subject of implementation
Method, as described below：
Mobile terminal side
Fig. 1 is a kind of flow chart of hardware anomalies formation gathering method according to an exemplary embodiment one, such as Fig. 1
Shown, the hardware anomalies formation gathering method is used in mobile terminal, comprises the following steps S101-S102：
In step S101, when detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；Hardware information
Including：The hardware anomalies information of hardware, or, the type information of the terminal device where hardware and the abnormal information of hardware, firmly
Part abnormal information includes：The manufacturer's information of hardware, the type of hardware, the Exception Type of hardware and hardware occur in abnormal time
It is at least one.
A kind of abnormal implementation occurs for the hardware in above-mentioned detection terminal equipment：Because hardware can set one in itself
The individual register for recording itself working condition, can be to learn hardware by the work state information stored in detected register
Whether exception is occurred.
A kind of abnormal implementation occurs for the hardware in above-mentioned detection terminal equipment：When the hardware in terminal device will
When performing function corresponding to the hardware, can to corresponding process chip send corresponding to operation signal, then, process chip according to
Function corresponding to operation signal control hardware execution.
Such as：Hardware is the screen of terminal device, and the screen of terminal device can be connected in terminal device by winding displacement
Central processing unit (Central Processing Unit, referred to as：CPU), after user is carrying out clicking operation on screen,
Screen can will click on operation corresponding to operation signal CPU is sent to by winding displacement.
Continuing according to above-mentioned example, hardware is the screen of terminal device, after user is carrying out clicking operation on screen,
Screen can will click on operation corresponding to operation signal be sent to hardware anomalies information collection apparatus (the execution master of method of disclosure
Body).
Because each function of hardware all has corresponding operation signal, when hardware anomalies information collection apparatus receives
Operation signal after, can detect whether the operation signal is abnormal signal.
Example, can built-in preset table as shown in table 1, it is corresponding with operation signal that action type is saved in table 1
Relation：
Table 1
| Action type | Operation signal |
| A is operated | A-signal |
| B is operated | B signal |
| C is operated | C signal |
| D is operated | D signals |
After the operation signal that hardware anomalies information collection apparatus receives, it can be matched in table 1, judge the operation
Whether signal is included in table 1, if the signal is not comprised in table 1, it is determined that the operation signal is abnormal signal.
Such as：The operation signal that hardware anomalies information collection apparatus receives is a-signal, can be matched, sentenced in table 1
Disconnected a-signal is included in table 1, it is determined that the a-signal is normal operation signal.
Again for example：When the operation signal that hardware anomalies information collection apparatus receives is D signals, can be carried out in table 1
Match somebody with somebody, judge that D signals are not comprised in table 1, it is determined that D signals are abnormal signal.
It is worth noting that, above-mentioned table 1 is a kind of citing, there can also be other modes to judge in actual applications
Whether it is abnormal signal, the disclosure is not any limitation as to it.
In step s 102, hardware anomalies information is sent to server.
In the disclosure, when detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；Hardware information bag
Include：The hardware anomalies information of hardware, or, the type information of the terminal device where hardware and the abnormal information of hardware, hardware
Abnormal information includes：The manufacturer's information of hardware, the type of hardware, the Exception Type of hardware and hardware occur in abnormal time extremely
Few one kind；Hardware anomalies information is sent to server.Wherein it is possible to occurred by the hardware of active detecting terminal device different
Often, and then when the hardware in terminal device occurs abnormal, hardware anomalies information actively is sent to server, so that user
According to server to user's output hardware abnormal information, the yields of hardware is determined, without reporting of user hardware anomalies information,
The accuracy of information is effectively improved, and then improves the accuracy of yields judgement.
In one embodiment, server can be just sent to after hardware anomalies information is got every time；It can also incite somebody to action
The hardware anomalies information received in preset time period is disposably sent to server, such as：One day can be collected into hard
Part abnormal information is sent to server.
In another embodiment, above-mentioned steps S102 may be embodied as following steps：Meet in the state of terminal device
During preparatory condition, hardware information is sent to server.
Wherein, the state of terminal device meets that preparatory condition includes：The operating system of terminal device be in idle condition and
Terminal device is connected at least one of Wireless Fidelity WIFI network.
Specifically, when the operating system of terminal device is in idle condition, hardware information is sent to server.
During hardware information is sent into server, the resource of terminal device can be occupied, therefore, if hardware
Information is more, if every time after hardware information corresponding to hardware is got, the hardware information got directly is sent into clothes
Business device, then the resource of substantial amounts of terminal device can be occupied, therefore, in order to save resource, getting hardware corresponding to hardware
After information, first the hardware information can be stored in the file system of terminal device, and then the operation system of detection terminal equipment
Whether system is in idle condition, when the operating system for detecting present terminal equipment is in idle condition, from file system
Hardware information is obtained, and hardware information is sent to server.
Or when terminal device is connected to Wireless Fidelity WIFI network, hardware information is sent to server.
During due to hardware information is sent into server, it is necessary to using Internet resources, if hardware information is more,
(General Packet Radio Service, it is referred to as using general packet radio service：GPRS) technology sends hardware
Information, more expense can be spent, therefore, after hardware information corresponding to hardware is got, first can deposited the hardware information
Storage detects whether present terminal equipment is connected to Wireless Fidelity (WIreless- in the file system of terminal device
FIdelity, referred to as：WIFI) network, after detecting that present terminal equipment is connected to WIFI network, obtained from file system
Hardware information is taken, and hardware information is sent to server.
Or it is in idle condition in the operating system of terminal device and terminal device is connected to Wireless Fidelity WIFI network
When, hardware information is sent to server.
Example, when terminal device is mobile phone, carrying out Android (English：When Android) developing, it will usually run into this
The situation of sample：Want some time in future or operation task under certain condition, such as：Uploading pictures, download the behaviour such as song
Think over and performed when accessing power supply or being connected to WIFI.In order to meet the demand, android provides JobScheduler
API.When one group of predefined condition is met, JobScheduler API application program performs an operation.Now,
After mobile phone power-on startup, the boot_complete events sent by reception system start information collecting service
HwInfoCollectService, the service is to system JobScheduler service registry callback methods, JobScheduler meetings
Suitable opportunity (mobile phone operating system system is idle, mobile phone connection WIFI network or, mobile phone operating system system is idle
And connection WIFI network when) start callback method go file system obtain these hardware informations then compress after upload to service
Device.
The technical scheme provided by this disclosed embodiment can include the following benefits：Due to only being set in present terminal
When standby state meets preparatory condition, hardware information is just sent to server, so as to effectively lift the money of terminal device
Source utilization rate.
In one embodiment, it is above-mentioned when the state of terminal device meets preparatory condition, hardware information is sent to clothes
Business device, comprises the following steps a1-a3：
In step a1, the hardware information of acquisition is stored into the file system of terminal device.
In step a2, when the state of terminal device meets preparatory condition, hardware information is obtained from file system.
In step a3, hardware information is sent to server.
During hardware information is sent into server, the resource of terminal device can be occupied, therefore, if hardware
Information is more, if every time after hardware information corresponding to hardware is got, the hardware information got directly is sent into clothes
Business device, then the resource of substantial amounts of terminal device can be occupied, therefore, in order to save resource, getting hardware corresponding to hardware
After information, first the hardware information can be stored in the file system of terminal device, and then detect the shape of present terminal equipment
Whether state meets preparatory condition, when the state for detecting present terminal equipment meets preparatory condition, is obtained from file system
Hardware information, and hardware information is sent to server.
Example, when terminal device is mobile phone, it is permissible that abnormal step occurs for the hardware in above-mentioned detection terminal equipment
Completed by mobile phone driving layer, can be obtained when driving layer to be interacted with hardware hardware whether exception and hardware information, and hard
These hardware informations are write in file system when part occurs abnormal and recorded.
The technical scheme provided by this disclosed embodiment can include the following benefits：Due to only being set in present terminal
When standby state meets preparatory condition, hardware information is just obtained from file system, and then hardware anomalies information is sent to clothes
Business device, so as to effectively lift the resource utilization of terminal device.
In order to reduce the bandwidth required for hardware information transmission, therefore, when sending hardware information to server, can incite somebody to action
Hardware information is compressed, and the hardware information after compression is handled is sent to server.Now, above-mentioned steps S102 include with
Lower step b1-b2：
In step b1, hardware information is compressed processing.
In step b2, the hardware information after compression is handled is sent to server.
The technical scheme provided by this disclosed embodiment can include the following benefits：By transmitting compressed file, from
And effectively reduce the bandwidth required for hardware information transmission.
In one embodiment, passed to lift the security of hardware anomalies information transfer and reduce hardware anomalies information
Bandwidth required for defeated, therefore, when sending hardware anomalies information to server, hardware anomalies information can be added according to default
Close algorithm is encrypted, and obtains ciphered compressed file, and then ciphered compressed file is sent into server.Wherein, this public affairs
The type for opening the not predetermined encryption algorithm to use is any limitation as.
Server side
Fig. 2 is a kind of flow chart of hardware information collection method according to an exemplary embodiment two, such as Fig. 2 institutes
Show, this method comprises the following steps S201-S202：
In step s 201, the hardware information that at least one terminal device is sent is received；Hardware information includes：Hardware it is hard
Part information, or, the type information of the terminal device where hardware and the abnormal information of hardware, hardware information include：Hardware
At least one of abnormal time occurs for manufacturer's information, the type of hardware, the Exception Type of hardware and hardware.
In step S202, output hardware information.
In the disclosure, after one or more terminal devices are being collected into hardware information, those terminal devices can respectively by
Themselves capture to hardware information be sent to server, after server receives those hardware informations, just output hardware information,
So that user can see the hardware information of each hardware, effectively improve user hardware yields is judged it is accurate
Property.
In one embodiment, above-mentioned steps S202 comprises the following steps c1-c2：
In step c1, hardware information is classified according to default class condition, obtains classification results；Default classification bar
Part is at least one of hardware information.
In step c2, output category result.
Example, can be to judge the yields of hardware in the clearer hardware information from output in order that obtaining user, can
So that the hardware information being collected into be classified according to the model of terminal device, and then sorted hardware information is exported to use
Family.
Simply a kind of citing it is worth noting that, the above-mentioned type information according to terminal device is classified, actually should
Hardware information can also be classified according to other dimensions in, the disclosure is not any limitation as to it.
The technical scheme provided by this disclosed embodiment can include the following benefits：By according to default class condition
The hardware information of acquisition is classified, and the hardware information after output category, effectively improve user and hardware yields is sentenced
Disconnected accuracy.
Fig. 3 is a kind of flow chart of hardware information collection method according to an exemplary embodiment three, such as Fig. 3 institutes
Show, the hardware information collection method is used in server, comprises the following steps：
In step S2011, the hardware information after the compression that at least one terminal device is sent is received；Hardware information bag
Include：The hardware information of hardware, or, the type information of the terminal device where hardware and the abnormal information of hardware, hardware information
Including：At least one of abnormal time occurs for the manufacturer's information of hardware, the type of hardware, the Exception Type of hardware and hardware.
In step S2021, the hardware information after compression is subjected to decompression.
In step S2022, the hardware information after decompression is exported.
, therefore, can be to hardware when sending hardware information to server in order to reduce the bandwidth required for data transfer
Information is compressed, and then transmits the hardware information after compression, and now, server receives the pressure that at least one terminal device is sent
After hardware information after contracting, decompression can be carried out to the hardware information after the compression, to obtain hardware information.
The technical scheme provided by this disclosed embodiment can include the following benefits：By in the form of compressed file
Hardware information is sent, so as to effectively reduce the bandwidth required for hardware information transmission.
Implementation process is discussed in detail below by several embodiments.
Fig. 4 is a kind of flow chart of hardware anomalies formation gathering method according to an exemplary embodiment four, is performed
Main body is mobile phone and server, as shown in figure 4, this method comprises the following steps：
In step S301, when detecting that the hardware in mobile phone occurs abnormal, hardware information is obtained；Hardware information bag
Include：The hardware anomalies information of hardware, or, the type information of the mobile phone where hardware and the abnormal information of hardware, hardware anomalies
Information includes：At least one in abnormal time occurs for the manufacturer's information of hardware, the type of hardware, the Exception Type of hardware and hardware
Kind.
In step s 302, the hardware information of acquisition is stored into the file system of mobile phone.
In step S303, when the state of mobile phone meets preparatory condition, hardware information is compressed processing；Mobile phone
State meets that preparatory condition includes：The operating system of mobile phone is in idle condition and mobile phone is connected in Wireless Fidelity WIFI network
At least one.
In step s 304, the hardware information after compression is handled is sent to server.
In step S305, the hardware information after the compression that at least one mobile phone is sent is received；Hardware information includes：Hardware
Hardware anomalies information, or, the type information of the mobile phone where hardware and the abnormal information of hardware, hardware anomalies packet
Include：At least one of abnormal time occurs for the manufacturer's information of hardware, the type of hardware, the Exception Type of hardware and hardware.
In step S306, the hardware information after compression is subjected to decompression.
In step S307, the hardware information after decompression is classified according to default class condition, divided
Class result；Default class condition is at least one of hardware information.
In step S308, output category result.
Fig. 5 is a kind of flow chart of hardware anomalies formation gathering method according to an exemplary embodiment five, is performed
Main body is mobile phone and server, as shown in figure 5, this method comprises the following steps：
The present invention includes two parts：Mobile phone terminal and server end.
Two modules are included in mobile phone：Detection module and information collection module.
Detection module is mainly responsible for the detection of hardware anomalies；Information collection module is mainly responsible for the abnormal information that will be detected
Upload.
Detection module is completed by mobile phone driving layer, and information collection module is completed by mobile phone application layer.
In step S401, when mobile phone driving layer interacts with hardware can obtaining hardware, whether exception and hardware are believed
Breath, and these hardware informations are write in file system when hardware occurs abnormal and recorded.
In step S402, after mobile phone power-on startup, the boot_complete events sent by reception system start
Information collecting service hwInfoCollectService, the service to system JobScheduler service registry callback methods,
JobScheduler can start callback method on suitable opportunity, go from these hardware informations of file collection.
In step S403, hardware information is compressed, and the hardware information after compression is handled is uploaded onto the server.
Server end mainly includes and gets collection module and statistical analysis module ready.
In step s 404, the collection module of getting ready of server end collects the hardware information that mobile phone upload comes up, daily
The hardware information being collected into carries out decompression and collected.
In step S405, the statistical analysis module air exercise point of server end is collected the hardware information come on module collection and entered
Row analysis and according to mobile phone model, multiple dimensions outputs point such as Exception Type of the type of hardware, the manufacturer's information of hardware, hardware
Class result.
Following is embodiment of the present disclosure, can be used for performing embodiments of the present disclosure.
Fig. 6 is a kind of block diagram of hardware anomalies information collection apparatus according to an exemplary embodiment one, the device
It can be implemented in combination with by software, hardware or both as some or all of of electronic equipment.As shown in fig. 6, this is hard
Part abnormal information collection device includes：
Whether detection module 11, the hardware for detection terminal equipment occur exception；
Acquisition module 12, for detected when the detection module 11 hardware in terminal device occur it is abnormal when, obtain
Hardware information；The hardware information includes：The hardware anomalies information of hardware, or, the type of the terminal device where the hardware
The abnormal information of number information and the hardware, the hardware anomalies information include：The manufacturer's information of the hardware, the hardware
At least one of abnormal time occurs for type, the Exception Type of the hardware and the hardware；
Sending module 13, the hardware information for the acquisition module 12 to be obtained are sent to server.
In one embodiment, as shown in fig. 7, the sending module 13 includes：First sending submodule 131；
First sending submodule 131, for when the state of terminal device meets preparatory condition, the hardware to be believed
Breath is sent to the server；
The state of the terminal device meets that preparatory condition includes：The operating system of the terminal device is in idle condition
At least one of Wireless Fidelity WIFI network is connected to the terminal device.
In one embodiment, as shown in figure 8, first sending submodule 131 includes：Sub-module stored 1311, inspection
Survey submodule 1312, the sending submodule 1314 of acquisition submodule 1313 and second；
The sub-module stored 1311, the hardware information for the acquisition module 12 to be obtained, which is stored to terminal, to be set
In standby file system；
Whether the detection sub-module 1312, the state for detecting the terminal device meet preparatory condition；
The acquisition submodule 1313, for detecting that the state of the terminal device expires in the detection sub-module 1312
During sufficient preparatory condition, the hardware information is obtained from the file system；
Second sending submodule 1314, the hardware information for the acquisition submodule 1313 to be obtained are sent
To the server.
In one embodiment, as shown in figure 9, the sending module 13 includes：Compress submodule 132 and the 3rd and send son
Module 133；
The compression submodule 132, the hardware information for the acquisition module 12 to be obtained are compressed processing；
3rd sending submodule 133, for the compression submodule 132 to be compressed into the hardware after processing
Information is sent to the server.
Figure 10 is a kind of block diagram of hardware anomalies information collection apparatus according to an exemplary embodiment two, the device
Applied to server.As shown in Figure 10, the hardware anomalies information collection apparatus includes：
Receiving module 21, the hardware information sent for receiving at least one terminal device；The hardware information includes：Firmly
The hardware anomalies information of part, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, institute
Stating hardware anomalies information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and described
At least one of abnormal time occurs for hardware；
Output module 22, the hardware information received for exporting the receiving module 21.
In one embodiment, as shown in figure 11, the output module 22 includes：Submodule 221 and first of classifying exports
Submodule 222；
The classification submodule 221, for the hardware information that receives the receiving module 21 according to default classification
Condition is classified, and obtains classification results；The default class condition is at least one of described hardware information；
First output sub-module 222, the classification results obtained for exporting the classification submodule 221.
In one embodiment, as shown in figure 12, the receiving module 21 includes：Receiving submodule 211；The output mould
Block 22 includes：The output sub-module 224 of decompression module 223 and second；
The receiving submodule 211, the hardware information after the compression sent for receiving at least one terminal device；
The decompression module 223, for the hardware after the compression that receives the receiving submodule 211
Information carries out decompression；
Second output sub-module 224, for exporting the institute after the decompression module 223 carries out decompression
State hardware information.
According to the 5th of the embodiment of the present disclosure the aspect, there is provided a kind of hardware anomalies information collection apparatus, including：
Processor；
For storing the memory of processor-executable instruction；
Wherein, processor is configured as：
When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；The hardware information includes：Hardware
Hardware anomalies information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware is described
Hardware anomalies information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and described hard
At least one of abnormal time occurs for part；
The hardware information is sent to server.
Above-mentioned processor is also configured to：
The hardware information is sent to server, including：
When the state of terminal device meets preparatory condition, the hardware information is sent to the server；
The state of the terminal device meets that preparatory condition includes：The operating system of the terminal device is in idle condition
At least one of Wireless Fidelity WIFI network is connected to the terminal device.
It is described that the hardware information is sent to the server when the state of terminal device meets preparatory condition, bag
Include：
The hardware information of acquisition is stored into the file system of terminal device；
When the state of terminal device meets preparatory condition, the hardware information is obtained from the file system；
The hardware information is sent to the server.
It is described that the hardware information is sent to the server, including：
The hardware information is compressed processing；
The hardware information after compression is handled is sent to the server.
On the device in above-described embodiment, wherein modules perform the concrete mode of operation in relevant this method
Embodiment in be described in detail, explanation will be not set forth in detail herein.
Figure 13 is a kind of block diagram for hardware anomalies information collection apparatus 80 according to an exemplary embodiment, should
Device is applied to terminal device.For example, device 80 can be mobile phone, computer, digital broadcast terminal, information receiving and transmitting sets
It is standby, game console, tablet device, Medical Devices, body-building equipment, personal digital assistant etc..
Device 80 can include following one or more assemblies：Processing component 802, memory 804, power supply module 806 are more
Media component 808, audio-frequency assembly 810, the interface 812 of input/output (I/O), sensor cluster 814, and communication component
816。
The integrated operation of the usual control device 80 of processing component 802, such as communicated with display, call, data, camera
The operation that operation and record operation are associated.Processing component 802 can carry out execute instruction including one or more processors 820,
To complete all or part of step of above-mentioned method.In addition, processing component 802 can include one or more modules, it is easy to
Interaction between processing component 802 and other assemblies.For example, processing component 802 can include multi-media module, to facilitate more matchmakers
Interaction between body component 808 and processing component 802.
Memory 804 is configured as storing various types of data to support the operation in device 80.These data are shown
Example includes the instruction of any application program or method for being operated on device 80, contact data, telephone book data, disappears
Breath, picture, video etc..Memory 804 can be by any kind of volatibility or non-volatile memory device or their group
Close and realize, as static RAM (SRAM), Electrically Erasable Read Only Memory (EEPROM) are erasable to compile
Journey read-only storage (EPROM), programmable read only memory (PROM), read-only storage (ROM), magnetic memory, flash
Device, disk or CD.
Power supply module 806 provides electric power for the various assemblies of device 80.Power supply module 806 can include power management system
System, one or more power supplys, and other components associated with generating, managing and distributing electric power for device 80.
Multimedia groupware 808 is included in the screen of one output interface of offer between described device 80 and user.One
In a little embodiments, screen can include liquid crystal display (LCD) and touch panel (TP).If screen includes touch panel, screen
Curtain may be implemented as touch-screen, to receive the input signal from user.Touch panel includes one or more touch sensings
Device is with the gesture on sensing touch, slip and touch panel.The touch sensor can not only sensing touch or sliding action
Border, but also detect and touched or the related duration and pressure of slide with described.In certain embodiments, more matchmakers
Body component 808 includes a front camera and/or rear camera.When device 80 is in operator scheme, such as screening-mode or
During video mode, front camera and/or rear camera can receive outside multi-medium data.Each front camera and
Rear camera can be a fixed optical lens system or have focusing and optical zoom capabilities.
Audio-frequency assembly 810 is configured as output and/or input audio signal.For example, audio-frequency assembly 810 includes a Mike
Wind (MIC), when device 80 is in operator scheme, during such as call model, logging mode and speech recognition mode, microphone is configured
To receive external audio signal.The audio signal received can be further stored in memory 804 or via communication component
816 send.In certain embodiments, audio-frequency assembly 810 also includes a loudspeaker, for exports audio signal.
I/O interfaces 812 provide interface between processing component 802 and peripheral interface module, and above-mentioned peripheral interface module can
To be keyboard, click wheel, button etc..These buttons may include but be not limited to：Home button, volume button, start button and lock
Determine button.
Sensor cluster 814 includes one or more sensors, for providing the state estimation of various aspects for device 80.
For example, sensor cluster 814 can detect opening/closed mode of device 80, the relative positioning of component, such as the component
For the display and keypad of device 80, sensor cluster 814 can be with the position of 80 1 components of detection means 80 or device
Change, the existence or non-existence that user contacts with device 80, the orientation of device 80 or acceleration/deceleration and the temperature change of device 80.
Sensor cluster 814 can include proximity transducer, be configured to detect object nearby in no any physical contact
Presence.Sensor cluster 814 can also include optical sensor, such as CMOS or ccd image sensor, in imaging applications
Use.In certain embodiments, the sensor cluster 814 can also include acceleration transducer, gyro sensor, magnetic sensing
Device, pressure sensor or temperature sensor.
Communication component 816 is configured to facilitate the communication of wired or wireless way between device 80 and other equipment.Device
80 can access the wireless network based on communication standard, such as WiFi, 2G or 3G, or combinations thereof.In an exemplary implementation
In example, communication component 816 receives broadcast singal or broadcast related information from external broadcasting management system via broadcast channel.
In one exemplary embodiment, the communication component 816 also includes near-field communication (NFC) module, to promote junction service.Example
Such as, in NFC module radio frequency identification (RFID) technology can be based on, Infrared Data Association (IrDA) technology, ultra wide band (UWB) technology,
Bluetooth (BT) technology and other technologies are realized.
In the exemplary embodiment, device 80 can be believed by one or more application specific integrated circuits (ASIC), numeral
Number processor (DSP), digital signal processing appts (DSPD), PLD (PLD), field programmable gate array
(FPGA), controller, microcontroller, microprocessor or other electronic building bricks are realized, for performing the above method.
In the exemplary embodiment, a kind of non-transitorycomputer readable storage medium including instructing, example are additionally provided
Such as include the memory 804 of instruction, above-mentioned instruction can be performed to complete the above method by the processor 820 of device 80.For example, institute
State non-transitorycomputer readable storage medium can be ROM, random access memory (RAM), CD-ROM, tape, floppy disk and
Optical data storage devices etc..
A kind of non-transitorycomputer readable storage medium, when the instruction in the storage medium is by the processor of device 80
During execution so that device 80 is able to carry out above-mentioned hardware anomalies formation gathering method, and methods described includes：
When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；The hardware information includes：Hardware
Hardware anomalies information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware is described
Hardware anomalies information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and described hard
At least one of abnormal time occurs for part；
The hardware information is sent to server.
The hardware information is sent to server, including：
When the state of terminal device meets preparatory condition, the hardware information is sent to the server；
The state of the terminal device meets that preparatory condition includes：The operating system of the terminal device is in idle condition
At least one of Wireless Fidelity WIFI network is connected to the terminal device.
It is described that the hardware information is sent to the server when the state of terminal device meets preparatory condition, bag
Include：
The hardware information of acquisition is stored into the file system of terminal device；
When the state of terminal device meets preparatory condition, the hardware information is obtained from the file system；
The hardware information is sent to the server.
It is described that the hardware information is sent to the server, including：
The hardware information is compressed processing；
The hardware information after compression is handled is sent to the server.
According to the 6th of the embodiment of the present disclosure the aspect, there is provided a kind of hardware anomalies information collection apparatus, including：
Processor；
For storing the memory of processor-executable instruction；
Wherein, processor is configured as：
Receive the hardware information that at least one terminal device is sent；The hardware information includes：The hardware anomalies letter of hardware
Breath, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware anomalies information
Including：When the manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and the hardware occur abnormal
At least one of between；
Export the hardware information.
Above-mentioned processor is also configured to：
The output hardware information, including：
The hardware information is classified according to default class condition, obtains classification results；The default class condition
For at least one of described hardware information；
Export the classification results.
The hardware information for receiving at least one terminal device and sending, including：
Receive the hardware information after the compression that at least one terminal device is sent；
The output hardware information, including：
The hardware information after the compression is subjected to decompression；
Export the hardware information after decompression.
Figure 14 is a kind of block diagram for hardware anomalies information collection apparatus 90 according to an exemplary embodiment.Example
Such as, device 90 may be provided in a server.Device 90 includes processing component 902, and it further comprises one or more places
Device is managed, and as the memory resource representated by memory 903, can be by the instruction of the execution of processing component 902, example for storing
Such as application program.The application program stored in memory 903 can include it is one or more each correspond to one group
The module of instruction.In addition, processing component 902 is configured as execute instruction, to perform the above method.
Device 90 can also include the power management that a power supply module 906 is configured as performs device 90, and one wired
Or radio network interface 905 is configured as device 90 being connected to network, and input and output (I/O) interface 908.Device 90
It can operate based on the operating system for being stored in memory 903, such as Windows ServerTM, Mac OS XTM, UnixTM,
LinuxTM, FreeBSDTM or similar.
A kind of non-transitorycomputer readable storage medium, when the instruction in the storage medium is by the processor of device 90
During execution so that device 90 is able to carry out above-mentioned hardware anomalies formation gathering method, and methods described includes：
Receive the hardware information that at least one terminal device is sent；The hardware information includes：The hardware anomalies letter of hardware
Breath, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware anomalies information
Including：When the manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and the hardware occur abnormal
At least one of between；
Export the hardware information.
The output hardware information, including：
The hardware information is classified according to default class condition, obtains classification results；The default class condition
For at least one of described hardware information；
Export the classification results.
The hardware information for receiving at least one terminal device and sending, including：
Receive the hardware information after the compression that at least one terminal device is sent；
The output hardware information, including：
The hardware information after the compression is subjected to decompression；
Export the hardware information after decompression.
Those skilled in the art will readily occur to the disclosure its after considering specification and putting into practice disclosure disclosed herein
Its embodiment.The application is intended to any modification, purposes or the adaptations of the disclosure, these modifications, purposes or
Person's adaptations follow the general principle of the disclosure and including the undocumented common knowledges in the art of the disclosure
Or conventional techniques.Description and embodiments are considered only as exemplary, and the true scope of the disclosure and spirit are by following
Claim is pointed out.
It should be appreciated that the precision architecture that the disclosure is not limited to be described above and is shown in the drawings, and
And various modifications and changes can be being carried out without departing from the scope.The scope of the present disclosure is only limited by appended claim.
Claims (18)
- A kind of 1. hardware anomalies formation gathering method, it is characterised in that including：When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；The hardware information includes：Hardware it is hard Part abnormal information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware Abnormal information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and hardware hair At least one of raw abnormal time；The hardware information is sent to server.
- 2. according to the method for claim 1, it is characterised in that the hardware information is sent to server, including：When the state of terminal device meets preparatory condition, the hardware information is sent to the server；The state of the terminal device meets that preparatory condition includes：The operating system of the terminal device is in idle condition and institute State terminal device and be connected at least one of Wireless Fidelity WIFI network.
- 3. according to the method for claim 2, it is characterised in that it is described when the state of terminal device meets preparatory condition, The hardware information is sent to the server, including：The hardware information of acquisition is stored into the file system of terminal device；When the state of terminal device meets preparatory condition, the hardware information is obtained from the file system；The hardware information is sent to the server.
- 4. according to the method for claim 1, it is characterised in that it is described that the hardware information is sent to the server, Including：The hardware information is compressed processing；The hardware information after compression is handled is sent to the server.
- A kind of 5. hardware anomalies formation gathering method, it is characterised in that including：Receive the hardware information that at least one terminal device is sent；The hardware information includes：The hardware anomalies information of hardware, or The abnormal information of person, the type information of the terminal device where the hardware and the hardware, the hardware anomalies information include： The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and the hardware occur in abnormal time At least one；Export the hardware information.
- 6. according to the method for claim 5, it is characterised in that the output hardware information, including：The hardware information is classified according to default class condition, obtains classification results；The default class condition is institute State at least one of hardware information；Export the classification results.
- 7. according to the method for claim 5, it is characterised in that the hardware letter for receiving at least one terminal device and sending Breath, including：Receive the hardware information after the compression that at least one terminal device is sent；The output hardware information, including：The hardware information after the compression is subjected to decompression；Export the hardware information after decompression.
- A kind of 8. hardware anomalies information collection apparatus, it is characterised in that including：Whether detection module, the hardware for detection terminal equipment occur exception；Acquisition module, for detected when the detection module hardware in terminal device occur it is abnormal when, obtain hardware information； The hardware information includes：The hardware anomalies information of hardware, or, the type information of the terminal device where the hardware and institute The abnormal information of hardware is stated, the hardware anomalies information includes：It is the manufacturer's information of the hardware, the type of the hardware, described At least one of abnormal time occurs for the Exception Type of hardware and the hardware；Sending module, the hardware information for the acquisition module to be obtained are sent to server.
- 9. device according to claim 8, it is characterised in that the sending module includes：First sending submodule；First sending submodule, for when the state of terminal device meets preparatory condition, the hardware information to be sent To the server；The state of the terminal device meets that preparatory condition includes：The operating system of the terminal device is in idle condition and institute State terminal device and be connected at least one of Wireless Fidelity WIFI network.
- 10. device according to claim 9, it is characterised in that first sending submodule includes：Sub-module stored, Detection sub-module, acquisition submodule and the second sending submodule；The sub-module stored, the hardware information for the acquisition module to be obtained are stored to the file system of terminal device In system；Whether the detection sub-module, the state for detecting the terminal device meet preparatory condition；The acquisition submodule, for detecting that the state of the terminal device meets preparatory condition in the detection sub-module When, the hardware information is obtained from the file system；Second sending submodule, the hardware information for the acquisition submodule to be obtained are sent to the service Device.
- 11. device according to claim 8, it is characterised in that the sending module includes：Compress submodule and the 3rd hair Send submodule；The compression submodule, the hardware information for the acquisition module to be obtained are compressed processing；3rd sending submodule, the hardware information for the compression submodule to be compressed after processing are sent to The server.
- A kind of 12. hardware anomalies information collection apparatus, it is characterised in that including：Receiving module, the hardware information sent for receiving at least one terminal device；The hardware information includes：Hardware it is hard Part abnormal information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware Abnormal information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and hardware hair At least one of raw abnormal time；Output module, the hardware information received for exporting the receiving module.
- 13. device according to claim 12, it is characterised in that the output module includes：Classification submodule and first Output sub-module；The classification submodule, the hardware information for the receiving module to be received are divided according to default class condition Class, obtain classification results；The default class condition is at least one of described hardware information；First output sub-module, the classification results obtained for exporting the classification submodule.
- 14. device according to claim 12, it is characterised in that the receiving module includes：Receiving submodule；It is described defeated Going out module includes：Decompression module and the second output sub-module；The receiving submodule, the hardware information after the compression sent for receiving at least one terminal device；The decompression module, solved for the hardware information after the compression that receives the receiving submodule Compression is handled；Second output sub-module, for exporting the hardware letter after the decompression module carries out decompression Breath.
- A kind of 15. hardware anomalies information collection apparatus, it is characterised in that including：Processor；For storing the memory of processor-executable instruction；Wherein, the processor is configured as：When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；The hardware information includes：Hardware it is hard Part abnormal information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware Abnormal information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and hardware hair At least one of raw abnormal time；The hardware information is sent to server.
- A kind of 16. hardware anomalies information collection apparatus, it is characterised in that including：Processor；For storing the memory of processor-executable instruction；Wherein, the processor is configured as：Receive the hardware information that at least one terminal device is sent；The hardware information includes：The hardware anomalies information of hardware, or The abnormal information of person, the type information of the terminal device where the hardware and the hardware, the hardware anomalies information include： The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and the hardware occur in abnormal time At least one；Export the hardware information.
- 17. a kind of computer-readable recording medium, is stored thereon with computer instruction, it is characterised in that the instruction is by processor Following steps are realized during execution：When detecting that the hardware in terminal device occurs abnormal, hardware information is obtained；The hardware information includes：Hardware it is hard Part abnormal information, or, the abnormal information of the type information of the terminal device where the hardware and the hardware, the hardware Abnormal information includes：The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and hardware hair At least one of raw abnormal time；The hardware information is sent to server.
- 18. a kind of computer-readable recording medium, is stored thereon with computer instruction, it is characterised in that the instruction is by processor Following steps are realized during execution：Receive the hardware information that at least one terminal device is sent；The hardware information includes：The hardware anomalies information of hardware, or The abnormal information of person, the type information of the terminal device where the hardware and the hardware, the hardware anomalies information include： The manufacturer's information of the hardware, the type of the hardware, the Exception Type of the hardware and the hardware occur in abnormal time At least one；Export the hardware information.
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Application publication date: 20180403 |