CN107871254A - The method and device of data object information is provided - Google Patents
The method and device of data object information is provided Download PDFInfo
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- CN107871254A CN107871254A CN201610848894.9A CN201610848894A CN107871254A CN 107871254 A CN107871254 A CN 107871254A CN 201610848894 A CN201610848894 A CN 201610848894A CN 107871254 A CN107871254 A CN 107871254A
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Abstract
The embodiment of the present application discloses the method and device for providing data object information, wherein, methods described includes：Server receives the target problem description information that the first subscription client is submitted in the state of target data objects information is provided；The target problem description information is parsed；According to analysis result, the evaluation information of the target data objects information association is retrieved；According to retrieval result, the reply message for the target problem description information is provided to first subscription client.Pass through the embodiment of the present application, it is possible to increase efficiency, lift Consumer's Experience, also, the exposure and effective rate of utilization of evaluation information can also be improved.
Description
Technical field
The application is related to data object information processing technology field, more particularly to provide data object information method and
Device.
Background technology
In network selling platform, it will usually the evaluation information on the commodity is provided in the details page of commodity, it is this
Evaluation information is what is submitted by buying the user of the commodity, and so, user can utilize this when browsing the commodity details page
Evaluation information is planted to aid in carrying out shopping decision-making.
But the evaluation information of some commodity might have many bars, the commodity more especially sold fast, due to purchase
User is more, therefore it provides commodity evaluation entry also can be very more, some or even up to tens thousand of.For checking these evaluations
For the user of information, the process of evaluation information needed for manual lookup, which often compares, in tens of thousands of datas takes time and effort, therefore,
User often is just abandoned checking after leaf through several pages or several screens of loading so that the evaluation information come below can not be looked into
See, still, wherein but may exactly there is the information needed for user.
In the prior art, in order to improve the efficiency that user checks evaluation information, the utilization rate of information, the row of avoiding also are improved
The evaluation information exposure of sequence rearward than it is relatively low the problem of, evaluation information can generally be classified.For example, believed according to evaluation
The property of breath, " favorable comment ", " in comment ", " difference is commented " etc. can be divided into.Furthermore it is also possible to divided according to the content of evaluation information
Class, for example, for certain clothing commodity, divided according to evaluation content, evaluation information can be divided into " profile is good-looking ", " quality
It is quite good ", " wears effect is good ", " clothes is very comfortable ", multiple classifications such as " dress general ".Furthermore can also be according to whether there is figure
Classified, according to whether additional evaluation classify, etc..In a word, for each classification, label can be generated respectively, can
With before being shown in all evaluation informations, user when checking evaluation information, can by this label, select to check wherein certain
A kind of evaluation information.
The above-mentioned mode provided in the prior art, can improve efficiency to a certain extent, improve the effective of evaluation information
Utilization rate, still, the selection of classification is carried out in the label that can only be provided due to user from the page, therefore, it is impossible to meet user
More personalized demand.
The content of the invention
This application provides the method and device for providing data object information, it is possible to increase efficiency, Consumer's Experience is lifted, and
And the exposure and effective rate of utilization of evaluation information can also be improved.
This application provides following scheme：
A kind of method that data object information is provided, including：
Server receives the target problem that the first subscription client is submitted in the state of target data objects information is provided
Description information；
The target problem description information is parsed；
According to analysis result, the evaluation information of the target data objects information association is retrieved；
According to retrieval result, the answer letter for the target problem description information is provided to first subscription client
Breath.
A kind of method that data object information is provided, including：
First subscription client in the state of target data objects information is provided, ask by the target for obtaining the first user input
Description information is inscribed, and is submitted to server, so that the server parses to the target problem description information, according to solution
Result is analysed, the evaluation information of the target data objects information association is retrieved, and according to retrieval result, it is determined that being directed to institute
State the reply message of target problem description information and return；
Receive and provide the reply message for the target problem description information that the server returns.
A kind of device that data object information is provided, applied to server, including：
Problem description information receiving unit, in the state of target data objects information is provided, receiving the first user
The target problem description information that client is submitted；
Resolution unit, for being parsed to the target problem description information；
Retrieval unit, for according to analysis result, being examined to the evaluation information of the target data objects information association
Rope；
Reply message provides unit, for according to retrieval result, being provided to first subscription client and being directed to the mesh
The reply message of mark problem description information.
A kind of device that data object information is provided, applied to the first subscription client, including：
Problem description information submits unit, in the state of target data objects information is provided, obtaining the first user
The target problem description information of input, and server is submitted to, so that the server enters to the target problem description information
Row parsing, according to analysis result, is retrieved to the evaluation information of the target data objects information association, and is tied according to retrieval
Fruit, it is determined that reply message and return for the target problem description information；
Reply message receiving unit, believe for receiving and providing the target problem description that is directed to that the server returns
The reply message of breath.
A kind of electronic equipment, the electronic equipment include：
Processor；
Memory, for storing the program for being used for providing data object information, described program is providing target data objects
In the state of information, the target problem description information that the first subscription client is submitted is received, to the target problem description information
Parsed, according to analysis result, the evaluation information of the target data objects information association is retrieved, and according to retrieval
As a result, the reply message for the target problem description information is provided to first subscription client.
A kind of electronic equipment, the electronic equipment include：
Processor；
Memory, for storing the program for being used for providing data object information, described program is providing target data objects
In the state of information, the target problem description information of the first user input is obtained, and is submitted to server, so as to the server
The target problem description information is parsed, according to analysis result, the evaluation to the target data objects information association
Information is retrieved, and according to retrieval result, it is determined that reply message and return for the target problem description information；Receive
And provide the reply message for the target problem description information that the server returns.
The specific embodiment provided according to the application, this application discloses following technique effect：
By the embodiment of the present application, the option of operation for the description information that submits a question can be provided the user, so, when
When user needs to be putd question to for current target data object, it is possible to initiate to ask using the option of operation, accordingly, clothes
The problem of business device can be to receiving description information parses, and according to result to target data objects information association
Evaluation information is retrieved, in this manner it is possible to according to retrieval result, is provided to first subscription client and is directed to the target
The reply message of problem description information.In this way so that realize that the evaluation information for users ' individualized requirement screens,
User is only checked to the evaluation information of its concern correlation, and is no longer influenced by the classification mark divided in advance
The limitation of label, so as to improve efficiency, Consumer's Experience is lifted, also, the exposure of evaluation information and effective profit can also be improved
With rate.
Certainly, any product for implementing the application it is not absolutely required to reach all the above advantage simultaneously.
Brief description of the drawings
, below will be to institute in embodiment in order to illustrate more clearly of the embodiment of the present application or technical scheme of the prior art
The accompanying drawing needed to use is briefly described, it should be apparent that, drawings in the following description are only some implementations of the application
Example, for those of ordinary skill in the art, on the premise of not paying creative work, can also be obtained according to these accompanying drawings
Obtain other accompanying drawings.
Fig. 1 is the flow chart for the server end method that the embodiment of the present application provides；
Fig. 2-1 to 2-7 is the user interface schematic diagram that the embodiment of the present application provides；
Fig. 3 is the flow chart under a kind of implementation that the embodiment of the present application provides；
Fig. 4 is the flow chart for the client approach that the embodiment of the present application provides；
Fig. 5 is the schematic diagram for the server-side device that the embodiment of the present application provides；
Fig. 6 is the schematic diagram for the client terminal device that the embodiment of the present application provides；
Fig. 7 is the electronic equipment schematic diagram that the embodiment of the present application provides.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present application, the technical scheme in the embodiment of the present application is carried out clear, complete
Site preparation describes, it is clear that described embodiment is only some embodiments of the present application, rather than whole embodiments.It is based on
Embodiment in the application, the every other embodiment that those of ordinary skill in the art are obtained, belong to the application protection
Scope.
In the embodiment of the present application, in order to which the user more effectively using data object (for example, merchandise items etc.) evaluates
Information, can be in the pages such as the detail information page of data object, there is provided the option of operation for the description information that submits a question.Such as
Fruit user, it is necessary to putd question to the problem of needed for it, then can selected during browsing data object by the operation
The problem of item submits it to need to put question to description information.System can then be parsed after the problem description information is received, and
The evaluation information of data object association is retrieved, therefrom obtains the evaluation information related to problem description information, and carry
Supply user.It is of course also possible to that all evaluation informations can not match with description information the problem of user be present, it is right
This, the embodiment of the present application also gives corresponding solution.Concrete implementation mode is described in detail below.
Embodiment one
Referring to Fig. 1, the embodiment of the present application one provides a kind of offer data object information from the angle of server first
Method, this method specifically may comprise steps of：
S101：Server receives the mesh that the first subscription client is submitted in the state of target data objects information is provided
Mark problem description information；
The so-called state for providing target data objects can refer to, in the state of displaying target data objects details page
Under, or, can also in the state of displaying includes the original list of target data objects information (for example, search results pages,
Either shop list page etc.) or, in mobile device end, the special evaluation information page generally can be also provided, therefore, also may be used
To refer in the state of the evaluation information page of target data objects is shown, etc.., can be in correlation during specific implementation
The option of operation for the description information that submits a question is provided in the page, for example, button etc..Wherein, in data object details page
In, generally user's evaluation information can be shown in regions such as the lower sections of description information such as the picture of data object, word, because
This, can start to show the opening position (it is of course also possible to being other positions) of evaluation information, there is provided ask for submitting in the page
Inscribe the option of operation of description information., then can be in the resource-niche where each data object (generally for data object list page
It is properly termed as " hole position ") option of operation for the description information that submits a question is provided.For being exclusively used in showing target data objects
The page of evaluation information, then the option of operation can be provided in page optional position, also, page turning is being performed to the page, slided
During the operation such as loading, the option of operation can be illustrated in window viewing area all the time so that user can initiate at any time
Inquiry.
Wherein, the mode of specific Receiver Problem description information can have a variety of, for example, Text Entry can be provided, use
The problem of family can be by its desired consulting of input through keyboard.Or for the first subscription client in mobile terminal device and
Speech, relatively inefficient due to word input, and mobile terminal device generally has voice input module (such as microphone),
And hence it is also possible to provide phonetic entry option of operation.For example, as shown in Fig. 2-1, in user's evaluation information page, Ke Yiti
For the icon of " microphone " shape shown in 21, the icon can serve as the option of operation for the description information that submits a question,
When user performs to the icon operation such as clicks on, client can be to start the speech input device in terminal device, user
Can be to tell oneself desired enquirement the problem of.During specific implementation, after speech input device is started, a language can also be aroused
Sound answers status page, and language materials such as " please speak " as shown in Fig. 2-2, can be prompted in the page.And then, it is possible to pass through institute
State voice input module and receive speech input information, and by carrying out speech recognition to the speech input information, described in acquisition
Target problem description information.
In addition, in order to improve user input information validity, avoid user input " how is this part clothes " it
Class it is excessively general the problem of, the prompt message of " problem model " property can also be provided, for prompting the user on how
The problem of it wants to put question to is described.For example, prompt message can include " this part clothes balling-up", " this trousers is easily deformed
" etc..After the speech input information of user's input is received, client can equally be carried out for speech input information
Speech recognition, to obtain the target problem description information expressed in the form of text.Wherein, the specific implementation on speech recognition can
So that referring to introduction of the prior art, I will not elaborate.
S102：The target problem description information is parsed；
After target problem description information is determined, this problem description information typically meeting a word, or even more words,
And hence it is also possible to this target problem description information is parsed, to cause system identification goes out the enquirement of user to be intended to.Specifically
When being parsed, there can be a variety of implementations, for example, semantic analysis can be carried out to the target problem description information, really
The kernel keyword of the fixed target problem description information, so, subsequently when being retrieved, it is possible to according to the key
Word is retrieved, and is retrieved and is included evaluation information of the kernel keyword, etc..
Wherein, specifically there can also be a variety of implementations when carrying out semantic analysis to target problem description information, for example,
Under a kind of simple implementation, target problem description information can be segmented first, obtain multiple words or short
Language, part-of-speech tagging is then carried out again, by some of which pronoun, auxiliary words of mood, represent the property such as data object classification or title
Noun of matter etc. removes, remaining word or phrase, you can the kernel keyword as the problem description information.For example, with
The target problem description information of family input is " this part clothes balling-up", the result of participle can be：This part/clothes/balling-up/
, wherein, " this part " is pronoun, and " clothes " is the noun for expressing trade name, and " " is and auxiliary words of mood, therefore, all may be used
To remove, remaining " balling-up ", then kernel keyword that can be as the problem description information, etc..During specific implementation, in order to
The degree of accuracy of identification is improved, trade name, classification identification list can also be pre-saved, can be with name therein after completing to segment
Word is compared with the list, if hitting some entry in the list, it is considered that the enquirement meaning of user can not be expressed
Figure, therefore can remove.
It should be noted that because problem description information is inputted by user, the evaluation information of data object be also by
What user submitted, therefore, the language used generally has some spoken properties, and may also inadequate specification, this is allowed for
The same meaning may have a variety of different expression ways.For example, whether faded this problem on certain part clothes, some users
" fading " may be expressed as, some users may be expressed as " fading ", etc., therefore, determining a problem description information
In kernel keyword after, can also be kernel keyword generate some synonyms or near synonym, then, in follow-up retrieval
During, kernel keyword and its synonym, near synonym can be matched with evaluation information respectively, it is general to improve matching
Rate.
It is further to note that during the parsing of problem description information and follow-up retrieval is carried out, due to needing
A period of time is undergone, therefore, the page of another state can also be aroused in client, as Figure 2-3, can be with the page
The problem of identifying description information is shown, prompt messages such as " just a moment,please " can also be provided.
S103：According to analysis result, the evaluation information of the target data objects information association is retrieved；
Server end would generally preserve the evaluation information of each data object, and this evaluation information is typically by buying this
What the user of target data objects submitted.Therefore, can be with to current target data object information pass after analysis result is obtained
The evaluation information of connection is retrieved, and therefrom searches the evaluation information to match with the analysis result.For example, in analysis result if
Including kernel keyword, then evaluation information related to the kernel keyword, etc. can be retrieved.For example, be currently received
Target problem description information is " this part clothes balling-up", the kernel keyword parsed is " balling-up ", therefore, should utilizing
When keyword is matched, the evaluation information to match that draws can include " clothes has been worn one week or so, cuff not balling-up,
Quality is fine ", or " why having washed once with regard to balling-up, be not pure cotton ", etc..
S104：According to retrieval result, provided to first subscription client for the target problem description information
Reply message.
After retrieval result is obtained, it is possible to which the reply message for the target problem description information is provided.For example, inspection
The evaluation informations of some hit customer problem description informations may be included in hitch fruit, accordingly, it is possible to by this evaluation
Information is defined as the reply message for the target problem description information, and is supplied to the first subscription client.Also
It is to say, if the evaluation information of the target data objects information association includes commenting with the target that the analysis result matches
Valency information, then the objective appraisal information can be defined as to the reply message for the target problem description information, and carried
Supply the first subscription client.For example, with reference to " finding following evaluation for you " shown in Fig. 2-4, can be prompted in the page, side by side
Go out evaluation content of each bar evaluation information, etc..
Certainly, in actual applications, it is also possible to exist in the evaluation information of target data objects information association do not include with
The situation for the objective appraisal information that the analysis result matches, now, in the embodiment of the present application, the mesh can also be directed to
Mark problem description information is initiated to inquire, believed with the answer obtained for the target problem description information to associated user's client
Breath, wherein, associated user's client can include the subscription client for buying the target data objects.Namely
Say, target data objects association each bar evaluation information in, all in the absence of the current concern of user in the case of, may be used also
To generate a problem, the subscription client for buying the target data objects is sent to, is carried out targetedly by these users
Answer, so as to finally cause inquirer user to be replied corresponding to obtaining.
, can be with the evaluation information for being not present in finding retrieval result and matching the problem of user during specific implementation
Show the page as shown in Figure 2-5, in the page prompt " sorry to fail to find relevant evaluation, you can ask everybody " (when
Right or other language materials), and the option of operation for initiating inquiry can be provided, if receiving " carrying for user
Ask " operation, then the target problem description information and the identification information of the target data objects can be sent to association
Subscription client.In addition, in actual applications, because the number of users for buying same data object is often very more, therefore,
Before specific inquiry message is sent, the targeted customer client of preset number can also be selected from related subscription client
End, then, only send inquiry message to these targeted customer's clients.Wherein, in option target subscription client, Ke Yiyou
Various ways, for example, it may be random selection, or, grade, label due to user would generally be recorded in system etc., if
The higher grade of user, then it is probably that shopping experience is relatively abundanter to prove user, and its information provided is often relatively more accurate,
It is more representative, in addition, being also possible to that various individual characteies can be stamped according to the historical operation behavior of user for user in some systems
Change label, for example, " fashion intelligent ", " the peppery mother of fashion " etc., these users there may be shopping experience rich in some fields
The features such as rich, therefore, it is possible to provide more valuable evaluation information for the data object in these fields.Therefore, carrying out mesh
When marking the selection of subscription client, it can also be selected according to information such as the grade of user, labels.
In addition, in actual applications, it is also possible to situations below be present：When active user have input problem description information,
May there are other users also to initiate inquiry with regard to the target data objects before this, also, problem is more similar, this
In the case of, if be again transmitted the problem description information to association user client again, on the one hand may compare
System resource is wasted, on the other hand, if same user receives the problem of a plurality of similar and produces dislike.Therefore, in the application
, can also be by each bar historical problem description information of same data object, and each self-corresponding answer situation letter in embodiment
Breath is preserved, and so, is not present in the evaluation information for finding current data object and is matched with current problem description information
Evaluation information after, for the target problem description information initiate inquiry before, the interior of the preservation can also be first determined whether
In appearance whether there is with the same or analogous historical problem description information of the target problem description information, if it does not exist, then
Triggering it is described for the target problem description information to associated user's client initiate to inquire the step of, otherwise, it is possible to root
According to answer situation information corresponding to historical problem description information, there is provided the answer for the target problem description information is believed
Breath.
During specific implementation, each bar historical problem description information of the target data objects preserved in server, and each
Corresponding answer situation information can be as shown in table 1：
Table 1
It can be seen that inquiring problem for each bar of the object initiation for same target data, some possibility have received it
The answer of his user, some possibility do not have also, therefore, exist in historical problem description information is judged and are described with current problem
, can also be according to the state of the historical problem description information, it is determined that further operation after the problem of information is same or similar
Mode.For example, in the state of answer is had been received by, letter can be replied directly according to corresponding to the historical problem description information
Breath, there is provided the reply message for the target problem description information.For example, as shown in figures 2-6, what user currently submitted
Target problem description information is " this part clothes balling-up", at this point it is possible to show or phase identical with the problem in the page
As historical problem description information, such as " how is this part clothes quality, balling-up", and content is replied corresponding to the problem,
As " clothes is bought in their families always, has specifically also paid special attention to the place for being usually easier balling-up, but not, praise ".
That is, although the evaluation related to " balling-up " may be not present in the evaluation information of current target data object, can
With the reply message obtained by other users during inquiry, the reply message for its problem is provided for active user.
In addition, if in the case that the same or similar historical problem description information not yet receives a reply, can incite somebody to action
The mark of first user is added in the inquiry person's of sending list of the historical problem description information, receives on the history
During the reply message of problem description information, it is defined as the reply message for the target problem description information.During specific implementation,
It is described be added to the inquiry person's of sending list before, referring to Fig. 2-7, the same or similar historical problem can also be described
Information is shown in the page, in the case where user determines to need to initiate to put question to, for example, clicking " I also wants to ask " button, then
The user can be added in the inquiry person's of sending list, so, when there is user to reply the historical problem description information,
The content of answer can be sent portion to the current subscription client.During specific implementation, it can also be prompted in the page：
" having putd question to, you can also receive the answer on this problem ", etc..In this way, can avoid just it is identical or
The problem of similar description information, repeatedly initiate inquiry so that can be shared with a content that replies between multiple inquirers, from
And efficiency can be improved, save system resource.
In order to be better understood from the embodiment of the present application, below by the example in practical application, and a kind of preferable reality
Existing mode, is introduced the technical scheme of the embodiment of the present application in more detail.
Referring to Fig. 3, specifically may comprise steps of：
S301：Receive the target problem description information for target data objects；
S302：The target problem description information is introduced；
S303：Judge to whether there is and the target problem description information phase in the evaluation information of the target data objects
The evaluation information of pass, if it is, into step S304, otherwise, into S305；
S304：Show the evaluation information of correlation；
S305：Judge in being inquired for the history that the target data objects were initiated, if exist and asked with the target
The same or similar historical problem description information of description information is inscribed, if it does, into step S306, otherwise into S311；
S306：Judge whether the historical problem description information has received a reply, if had been received by, into step
S307, otherwise into S308；
S307：Reply message corresponding to the historical problem description information is provided；
S308：Prompt whether active user is inquired also by the historical problem description information, if it is, into
S309, otherwise, into S311；
S309：Active user is added in inquirer's user list；
S310：When receiving the reply message on the Reassessment information, there is provided give the current subscription client；
S311：The problem of prompting the user whether for its proposition description information initiates inquiry, if it is, into step
S312, otherwise, into S313；
S312：Generation inquiry, the targeted customer's client associated to current data object send inquiry request；
S313：Current page is rested on, can be by the current page close when user triggers and closes page active.
Certainly, the implementation shown in figure 3 above is only a kind of concrete implementation side in the numerous embodiments of the application
Formula, it is not to be taken as the limitation to the application protection domain.
In a word, by the embodiment of the present application, the option of operation for the description information that submits a question can be provided the user, this
Sample, when user needs to be putd question to for current target data object, it is possible to initiate to ask using the option of operation, accordingly
, the problem of server can be to receiving description information parse, and according to result to target data objects information
The evaluation information of association is retrieved, in this manner it is possible to according to retrieval result, is provided to first subscription client and is directed to institute
State the reply message of target problem description information.In this way so that realize that the evaluation for users ' individualized requirement is believed
Breath screening so that user can only related evaluation information be checked to its concern, and is no longer influenced by and is divided in advance
Class label limitation, so as to improve efficiency, lift Consumer's Experience, also, can also improve the exposure of evaluation information with
And effective rate of utilization.
Embodiment two
The embodiment two is corresponding with embodiment one, is introduced from the angle of the first subscription client, referring to figure
4, this method specifically may comprise steps of：
S401：First subscription client obtains the first user input in the state of target data objects information is provided
Target problem description information, and server is submitted to, so that the server parses to the target problem description information,
According to analysis result, the evaluation information of the target data objects information association is retrieved, and according to retrieval result, it is determined that
Reply message and return for the target problem description information；
S402：Receive and provide the reply message for the target problem description information that the server returns.
Because the embodiment two with embodiment one is corresponding, therefore, related specific implementation may refer to foregoing reality
The introduction in example one is applied, is repeated no more here.
Corresponding with embodiment one, the embodiment of the present application additionally provides a kind of device for providing data object information, the dress
Put and be applied to server, referring to Fig. 5, the device can include：
Problem description information receiving unit 501, used in the state of target data objects information is provided, receiving first
The target problem description information that family client is submitted；
Resolution unit 502, for being parsed to the target problem description information；
Retrieval unit 503, for according to analysis result, being carried out to the evaluation information of the target data objects information association
Retrieval；
Reply message provides unit 504, for according to retrieval result, being provided to first subscription client for described
The reply message of target problem description information.
During specific implementation, described problem description information receiving unit specifically can be used for：
In the target data objects information page, there is provided phonetic entry option of operation, so as to first user visitor
Family end receives speech input information by the phonetic entry option of operation, and carries out voice knowledge to the speech input information
Not, the target problem description information is obtained.
Resolution unit specifically can be used for：
Semantic analysis is carried out to the target problem description information, determines the key of the target problem description information
Word；
Accordingly, the retrieval unit specifically can be used for：
According to the kernel keyword, the evaluation information of the target data objects information association is retrieved.
Reply message provides unit and specifically can be used for：
If the evaluation information of the target data objects information association includes the mesh to match with the analysis result
Evaluation information is marked, then the objective appraisal information is defined as the reply message for the target problem description information.
Or reply message provides unit and specifically can be used for：
If do not include what is matched with the analysis result in the evaluation information of the target data objects information association
Objective appraisal information, then initiated to inquire for the target problem description information to associated user's client, and institute is directed to obtain
State the reply message of target problem description information；Associated user's client includes the use for buying the target data objects
Family client.
It can specifically include specifically, reply message provides unit：
Subelement is selected, for selecting targeted customer's client of preset number from associated user's client；
Transmission sub-unit, for by the identification information of the target problem description information and the target data objects,
Targeted customer's client is sent to, so as to the reply message returned according to targeted customer's client, determines the pin
To the reply message of the target problem description information.
During specific implementation, the device can also include:
Storage unit, during being inquired to history, each bar historical problem on the target data objects describes
Information, and each self-corresponding answer situation information are preserved；
Judging unit, inquiry is initiated to associated user's client for the target problem description information for described
Before, judge to describe with the presence or absence of historical problem same or analogous with the target problem description information in the content of the preservation
Information；
Trigger element, for if it does not exist, then triggering is described to be directed to the target problem description information to associated user
Client initiates the step of inquiry, otherwise, situation information is replied according to corresponding to historical problem description information, there is provided described to be directed to
The reply message of the target problem description information.
Now, reply message provides unit and specifically can be used for：
If the historical problem description information is in and has been received by answer state, according to the historical problem description information
Corresponding reply message, there is provided the reply message for the target problem description information.
Or reply message provides unit and can included：
Subelement is added, if being in the state not received a reply for the historical problem description information, by described in
The mark of first user is added in the inquiry person's of sending list of the historical problem description information；
Determination subelement, during for receiving the reply message on the historical problem description information, it is defined as being directed to institute
State the reply message of target problem description information.
Corresponding with embodiment two, the embodiment of the present application additionally provides a kind of device for providing data object information, the dress
Put and be applied to the first subscription client, referring to Fig. 6, the device can specifically include：
Problem description information submits unit 601, is used in the state of target data objects information is provided, obtaining first
The target problem description information of family input, and server is submitted to, so that the server is to the target problem description information
Parsed, according to analysis result, the evaluation information of the target data objects information association is retrieved, and according to retrieval
As a result, it is determined that reply message and return for the target problem description information；
Reply message receiving unit 602, for receiving and providing being retouched for the target problem for the server return
State the reply message of information.
Corresponding with embodiment one, the embodiment of the present application additionally provides a kind of electronic equipment, and referring to Fig. 7, the electronics is set
It is standby to include：
Processor 701；
Memory 702, for storing the program for being used for providing data object information, described program is providing target data pair
In the state of image information, the target problem description information that the first subscription client is submitted is received, the target problem is described to believe
Breath is parsed, and according to analysis result, the evaluation information of the target data objects information association is retrieved, and according to inspection
Hitch fruit, the reply message for the target problem description information is provided to first subscription client.
Or it is corresponding with second embodiment, another electronic equipment can also be provided, it forms structure equally can be as
Shown in Fig. 7, including processor 701 and memory 702, but in this embodiment, the memory 702 specifically can be used for depositing
The program for providing data object information is stored up, described program obtains first in the state of target data objects information is provided
The target problem description information of user's input, and server is submitted to, so that the server describes to believe to the target problem
Breath is parsed, and according to analysis result, the evaluation information of the target data objects information association is retrieved, and according to inspection
Hitch fruit, it is determined that reply message and return for the target problem description information；Receive and the server is provided and return
The reply message for the target problem description information.
By the embodiment of the present application, the option of operation for the description information that submits a question can be provided the user, so, when
When user needs to be putd question to for current target data object, it is possible to initiate to ask using the option of operation, accordingly, clothes
The problem of business device can be to receiving description information parses, and according to result to target data objects information association
Evaluation information is retrieved, in this manner it is possible to according to retrieval result, is provided to first subscription client and is directed to the target
The reply message of problem description information.In this way so that realize that the evaluation information for users ' individualized requirement screens,
User is only checked to the evaluation information of its concern correlation, and is no longer influenced by the classification mark divided in advance
The limitation of label, so as to improve efficiency, Consumer's Experience is lifted, also, the exposure of evaluation information and effective profit can also be improved
With rate.
As seen through the above description of the embodiments, those skilled in the art can be understood that the application can
Realized by the mode of software plus required general hardware platform.Based on such understanding, the technical scheme essence of the application
On the part that is contributed in other words to prior art can be embodied in the form of software product, the computer software product
It can be stored in storage medium, such as ROM/RAM, magnetic disc, CD, including some instructions are causing a computer equipment
(can be personal computer, server, either network equipment etc.) performs some of each embodiment of the application or embodiment
Method described in part.
Each embodiment in this specification is described by the way of progressive, identical similar portion between each embodiment
Divide mutually referring to what each embodiment stressed is the difference with other embodiment.Especially for system or
For system embodiment, because it is substantially similar to embodiment of the method, so describing fairly simple, related part is referring to method
The part explanation of embodiment.System and system embodiment described above is only schematical, wherein the conduct
The unit that separating component illustrates can be or may not be it is physically separate, can be as the part that unit is shown or
Person may not be physical location, you can with positioned at a place, or can also be distributed on multiple NEs.Can root
Factually border needs to select some or all of module therein realize the purpose of this embodiment scheme.Ordinary skill
Personnel are without creative efforts, you can to understand and implement.
Above to the method and device of offer data object information provided herein, it is described in detail, herein
In apply specific case the principle and embodiment of the application be set forth, the explanation of above example is only intended to help
Assistant solves the present processes and its core concept；Meanwhile for those of ordinary skill in the art, the think of according to the application
Think, in specific embodiments and applications there will be changes.In summary, this specification content should not be construed as pair
The limitation of the application.
Claims (14)
- A kind of 1. method that data object information is provided, it is characterised in that including：Server receives the target problem description that the first subscription client is submitted in the state of target data objects information is provided Information；The target problem description information is parsed；According to analysis result, the evaluation information of the target data objects information association is retrieved；According to retrieval result, the reply message for the target problem description information is provided to first subscription client.
- 2. according to the method for claim 1, it is characterised in that the target problem for receiving the first subscription client and submitting Description information, including：In the target data objects information page, there is provided phonetic entry option of operation, so as to first subscription client Speech input information is received by the phonetic entry option of operation, and speech recognition is carried out to the speech input information, is obtained Obtain the target problem description information.
- 3. according to the method for claim 1, it is characterised in that it is described that the target problem description information is parsed, Including：Semantic analysis is carried out to the target problem description information, determines the kernel keyword of the target problem description information；It is described the evaluation information of the target data objects information association to be retrieved according to analysis result, including：According to the kernel keyword, the evaluation information of the target data objects information association is retrieved.
- 4. according to the method for claim 1, it is characterised in that it is described according to retrieval result, to the first user client End provides the reply message for the target problem description information, including：If the evaluation information of the target data objects information association includes commenting with the target that the analysis result matches Valency information, then the objective appraisal information is defined as the reply message for the target problem description information.
- 5. according to the method for claim 1, it is characterised in that it is described according to retrieval result, to the first user client End provides the reply message for the target problem description information, including：If do not include the target to match with the analysis result in the evaluation information of the target data objects information association Evaluation information, then initiated to inquire for the target problem description information to associated user's client, and the mesh is directed to obtain The reply message of mark problem description information；Associated user's client includes buying the user visitor of the target data objects Family end.
- 6. according to the method for claim 5, it is characterised in that described to be used for the target problem description information to correlation Family client initiates inquiry, including：Targeted customer's client of preset number is selected from associated user's client；By the target problem description information and the identification information of the target data objects, the targeted customer visitor is sent to Family end, so as to the reply message returned according to targeted customer's client, it is determined that described for target problem description letter The reply message of breath.
- 7. according to the method for claim 5, it is characterised in that also include:It is corresponding on each bar historical problem description information of the target data objects, and each during being inquired to history Answer situation information preserved；It is described for the target problem description information to associated user's client initiate inquiry before, in addition to：Judge to whether there is in the content of the preservation and retouched with the same or analogous historical problem of target problem description information State information；If it does not exist, then the triggering step for initiating inquiry to associated user's client for the target problem description information Suddenly, otherwise, situation information is replied according to corresponding to historical problem description information, there is provided described for target problem description letter The reply message of breath.
- 8. according to the method for claim 7, it is characterised in that described to reply feelings according to corresponding to historical problem description information Condition information, there is provided the reply message for the target problem description information, including：It is corresponding according to the historical problem description information if the historical problem description information is in and has been received by answer state Reply message, there is provided the reply message for the target problem description information.
- 9. according to the method for claim 7, it is characterised in that described to reply feelings according to corresponding to historical problem description information Condition information, there is provided the reply message for the target problem description information, including：If the historical problem description information is in the state not received a reply, the mark of first user is added to In the inquiry person's of sending list of the historical problem description information；When receiving the reply message on the historical problem description information, it is defined as the target problem description information Reply message.
- A kind of 10. method that data object information is provided, it is characterised in that including：First subscription client in the state of target data objects information is provided, retouch by the target problem for obtaining the first user input Information is stated, and is submitted to server, so that the server parses to the target problem description information, is tied according to parsing Fruit, the evaluation information of the target data objects information association is retrieved, and according to retrieval result, it is determined that being directed to the mesh The reply message of mark problem description information and return；Receive and provide the reply message for the target problem description information that the server returns.
- A kind of 11. device that data object information is provided, it is characterised in that applied to server, including：Problem description information receiving unit, in the state of target data objects information is provided, receiving the first user client Hold the target problem description information submitted；Resolution unit, for being parsed to the target problem description information；Retrieval unit, for according to analysis result, being retrieved to the evaluation information of the target data objects information association；Reply message provides unit, for according to retrieval result, providing to first subscription client and being asked for the target Inscribe the reply message of description information.
- A kind of 12. device that data object information is provided, it is characterised in that applied to the first subscription client, including：Problem description information submits unit, in the state of target data objects information is provided, obtaining the first user input Target problem description information, and server is submitted to, so that the server solves to the target problem description information Analysis, according to analysis result, is retrieved to the evaluation information of the target data objects information association, and according to retrieval result, It is determined that reply message and return for the target problem description information；Reply message receiving unit, for receiving and providing, the server returns for the target problem description information Reply message.
- 13. a kind of electronic equipment, it is characterised in that the electronic equipment includes：Processor；Memory, for storing the program for being used for providing data object information, described program is providing target data objects information In the state of, the target problem description information that the first subscription client is submitted is received, the target problem description information is carried out Parsing, according to analysis result, is retrieved to the evaluation information of the target data objects information association, and is tied according to retrieval Fruit, the reply message for the target problem description information is provided to first subscription client.
- 14. a kind of electronic equipment, it is characterised in that the electronic equipment includes：Processor；Memory, for storing the program for being used for providing data object information, described program is providing target data objects information In the state of, the target problem description information of the first user input is obtained, and server is submitted to, so that the server is to institute State target problem description information to be parsed, according to analysis result, to the evaluation information of the target data objects information association Retrieved, and according to retrieval result, it is determined that reply message and return for the target problem description information；Receive and carry The reply message for the target problem description information returned for the server.
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