CN107861738A - Using abnormality eliminating method, device, storage medium and terminal device - Google Patents
Using abnormality eliminating method, device, storage medium and terminal device Download PDFInfo
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- CN107861738A CN107861738A CN201711077904.4A CN201711077904A CN107861738A CN 107861738 A CN107861738 A CN 107861738A CN 201711077904 A CN201711077904 A CN 201711077904A CN 107861738 A CN107861738 A CN 107861738A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
- G06F8/60—Software deployment
- G06F8/65—Updates
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
- G06F8/70—Software maintenance or management
- G06F8/71—Version control; Configuration management
Abstract
A kind of method, apparatus, storage medium and terminal device using abnormality processing provided in the embodiment of the present application, this method is by when application program operation occurs abnormal, obtaining the version information of the application program；Judge whether the application program is setting version according to the version information；If it is, the user for removing the application program uses data；If it is not, then by the application program update to setting version.According to the version of application program to investigate application program operation occurs for the embodiment of the present application the reason for abnormal, and solves abnormal problem by upgrading or removing user using data.By using above-mentioned technical proposal, application program can be made effectively to be solved when occurring abnormal.
Description
Technical field
The invention relates to computer applied algorithm technical field, and in particular to one kind using abnormality eliminating method,
Device, storage medium and terminal device.
Background technology
With the development of mobile intelligent terminal equipment, the application program on terminal device develops also rapidly.Android
(Android) operating system of the system as a main flow in intelligent terminal, there is numerous users.Because Android system
As an open source system, so also having more developer for the application program of Android system.Be mounted with terminal device compared with
Multiple utility program (APP, Application), and because the difference of the development platform of each developer, or terminal device is
, there is exception in the difference of system version when all the application program of installation can be made to use on the terminal device, application program can not be
Stable operation on system, it is possible that abnormal problem that is out of service, can not being used without response or partial function.
Domestic consumer does not know how to solve when in face of these abnormal problems, and certain customers can select to unload application program
And abandon using, also have some users can select after-sale service shop carry out maintenance process, so to user bring it is more not
Just.
The content of the invention
The embodiment of the present application provides one kind and applies abnormality eliminating method, device, storage medium and terminal device, can make
Application program is effectively solved when occurring abnormal.
In a first aspect, the embodiment of the present application, which provides one kind, applies abnormality eliminating method, including：
When application program operation occurs abnormal, the version information of the application program is obtained；
Judge whether the application program is setting version according to the version information；
If it is, the user for removing the application program uses data；If it is not, then by the application program update
To setting version.
Second aspect, the embodiment of the present application provide one kind and apply exception handling device, including：
Abnormality detection module, for when application program operation occurs abnormal, obtaining the version letter of the application program
Breath；
Version judge module, for judging whether the application program is setting version according to the version information；If
It is then to perform and remove module；If it is not, then perform update module；
Module is removed, the user for removing the application program uses data；
Update module, for by the application program update to setting version.
The third aspect, the embodiment of the present application provide a kind of computer-readable recording medium, are stored thereon with computer journey
Sequence, realized when the program is executed by processor and apply abnormality eliminating method as described in the embodiment of the present application.
Fourth aspect, the embodiment of the present application provide a kind of terminal device, including memory, processor and are stored in
Such as this Shen can be realized on reservoir and during computer program described in the computing device in the computer program of processor operation
Please be described in embodiment apply abnormality eliminating method.
One kind application abnormality processing scheme provided in the embodiment of the present application, there is exception by being run in application program
When, obtain the version information of the application program；Judge whether the application program is setting version according to the version information
This；If it is, the user for removing the application program uses data；If it is not, then the application program update is extremely set
Version.According to the version of application program to investigate application program operation occurs for the embodiment of the present application the reason for abnormal, and passes through liter
Level or removing user solve abnormal problem using data.By using above-mentioned technical proposal, can occur application program
Effectively solved when abnormal.
Brief description of the drawings
Fig. 1 is a kind of schematic flow sheet using abnormality eliminating method that the embodiment of the present application provides；
Fig. 2 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides；
Fig. 3 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides；
Fig. 4 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides；
Fig. 5 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides；
Fig. 6 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides；
Fig. 7 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides；
Fig. 8 is a kind of structured flowchart using exception handling device that the embodiment of the present application provides；
Fig. 9 is a kind of structural representation for terminal device that the embodiment of the present application provides.
Embodiment
The technical scheme of the application is further illustrated below in conjunction with the accompanying drawings and by embodiment.It is appreciated that
, specific embodiment described herein is used only for explaining the application, rather than the restriction to the application.Further need exist for
Illustrate, for the ease of description, the part related to the application rather than entire infrastructure are illustrate only in accompanying drawing.
It should be mentioned that some exemplary embodiments are described before exemplary embodiment is discussed in greater detail
Into the processing or method described as flow chart.Although each step is described as the processing of order by flow chart, therein to be permitted
Multi-step can be implemented concurrently, concomitantly or simultaneously.In addition, the order of each step can be rearranged.As its behaviour
The processing can be terminated when completing, it is also possible to the additional step being not included in accompanying drawing.The processing can
With corresponding to method, function, code, subroutine, subprogram etc..
Terminal device includes such as smart mobile phone, tablet personal computer and other equipment that operating system is housed, and pacifies on terminal device
When in use, it is possible that abnormal, the reason for abnormal occur many kinds to the application program of dress, it may be possible to because international
The problems such as mobile device identification code, system time or application version.The present invention can occur when in use to application program
The reason for abnormal, is investigated, and provides and solve abnormal method.
Fig. 1 is a kind of schematic flow sheet using abnormality eliminating method provided in an embodiment of the present invention, and this method can be by
Performed using exception handling device, wherein the device can be realized by software and/or hardware, can typically be integrated in terminal and set
In standby, other can also be integrated in and be provided with the equipment of operating system.As shown in figure 1, this method includes：
S110, when application program operation occurs abnormal, obtain the version information of the application program.
Wherein, application program operationally waits that appearance is abnormal, including application program and system it is incompatible caused by it is different
Often, or system information loses caused exception.Application program is in early development stage, application journey that developer is researched and developed
Sequence is typically just adapted to primary machine or primal system.With system update, the relatively low application program of version will be with system not
Exception operationally just occurs in compatibility, application program, so developer can develop new version in follow-up development
This, solves the problems, such as that the application program and system are incompatible.So when application program operation occurs abnormal, described answer is obtained
With the version information of program, can be determined whether according to version information.
S111, judge according to the version information whether the application program is setting version；If it is, perform behaviour
Make S112；If it is not, then perform operation S113.
Wherein, setting version includes the version compatible with the current system of terminal device, can be the application program
The latest edition that developer is issued.By judging whether the version information of application program is setting version, can further be sentenced
It is disconnected whether to need to be changed to application program to set version, to solve the system of terminal device and application program is incompatible asks
Topic.If it is setting version to determine the application program according to version information, i.e. the system of application program and terminal device does not have
There is the problem of incompatible, then need to check other reasonses.
S112, the user of the removing application program use data.
Wherein, the user of application program using data include user use application program during generated and deposit
The data in terminal device are stored up, exemplarily, it may include user cache data, cookies (user ID data) and history
Record data etc..And because each user operates difference during using application program, user is also had using data
Institute is different, it is likely that user causes application program exception occur when running using occurring code logic mistake in data.For example,
Because application program is in the development phase, developer it is inconsiderate it is complete caused by, there is sky using data in generation in user
Pointer, null pointer is that pointer is not pointed towards a significant internal memory, and null pointer can cause system to report an error, or causes to answer
Dodged and moved back with program.So when determining that application program does not have compatibility issue according to the version information of application program, can pass through
Remove user and use data, to solve the problems, such as because user uses application exception caused by data.
Alternatively, remove the user of the application program may include using the operation of data：Determine in the application program
User using data and deleted.
Wherein, user is typically stored in specific file using data, can be by determining that user uses data
Store path, and data folder of the corresponding user using data is found using the store path of data by the user,
Delete the file in the data folder, it is possible to delete user and use data.The removing in application program can also be passed through
The function choosing-item of data, the user of application program is deleted using data.
S113, by the application program update to setting version.
It is determined that the application program is not setting version according to the version information, then is probably because application program
Abnormal problem caused by version and system are incompatible.So by the way that application program update to version is set, can be solved because
Abnormal problem caused by application version and system are incompatible.
By the installation file for the setting version for obtaining application program, the installation file is performed, and should installed in described
The path position installed with program, by the application program update to setting version.
Alternatively, after by the application program update to setting version, in addition to：
Whether S114, the detection application program recover normal, if application program does not recover normal, perform operation
S115。
S115, user in the application program is determined using data and is deleted.
By the application program update to after setting version, whether detection application program recovers normal, if application program
Do not recover normal, then perform and determine that user in the application program uses data and the operation deleted.Because it will apply
After program is updated, user can't be deleted using data, and the exception of application program still suffers from, it may be possible to because
User is used caused by data the problem of application exception.So after by application program updating, what abnormal problem still suffered from
When, it may be determined that the user in the application program using data and is deleted, and can be solved because user uses data
The problem of caused application exception.By the technical scheme of the embodiment of the present application, can solve the version because application program
This or user use the abnormal problem caused by data.
Fig. 2 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides, in above-mentioned implementation
On the basis of the technical scheme that example is provided, alternatively, the user for removing the application program is carried out using the operation of data
Optimization, this method include：
S110, when application program operation occurs abnormal, obtain the version information of the application program.
S111, judge according to the version information whether the application program is setting version；If it is, perform behaviour
Make S120；If it is not, then perform operation S113.
The embodiment of aforesaid operations may be referred to associated description above, will not be repeated here.
S120, the unloading application program.
S121, the installation file for setting version for obtaining the application program.
S122, the installation file is performed, reinstall the application program.
By unloading application program and being reinstalled, the user that can also remove the application program uses data.
When it has been setting version to detect application program, and application program can not be updated to the operation of setting version, can
With selection unloading application program and reinstalled, to solve because user uses application exception caused by data
Problem.
S113, by the application program update to setting version.
Operation S113 embodiment may be referred to associated description above, will not be repeated here.
Fig. 3 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides, in above-mentioned implementation
On the basis of the technical scheme that example is provided, this method also includes：
S131, application program operation occur it is abnormal when, detect the login for whether having user account in the application program
Information.
If there is the log-on message of user account in S132, the application program, the user account is published, concurrently
Switching account is sent to remind to user.
Wherein, certain applications program must have user account log-on message when in use, there is user's account in application program
Number log-on message, i.e. the operation of application program and user account have relevance.And the safety standard ratio of some application programs
Relatively strict, and when user account has some abnormal (e.g., different-place logins), also resulting in application program can not normal use
Problem.For example, paying class application program typically sets multiple safety verification, to improve the security of the fund account of user,
And if when the operation for not meeting convention occurs in user account, its backstage operating side may freeze the user account, the use
The application program of family account relating can not normal use, or the partial function by the application program associated with the user account
Close.User account can be published when there is the log-on message of user account on detecting application program, with investigation because
Abnormal problem caused by user account.It can be that word is reminded that the switching account, which is reminded, such as " current account is abnormal, please step on
Record other accounts " printed words.Word is reminded to the screen for being pushed to terminal device, so that user can see, user can be certainly
Row selection logs in other accounts.
Alternatively, operate S131 also includes afterwards：
If other accounts for including the log-on message of user account in S133, the application program and being not logged in,
The user account is published, and logs in other described accounts.
The user account of more than one can be preserved in certain applications program, wherein there can be at least one user's account
Number logging status is in, but other user accounts being not logged in also are stored in application program.If detect application program
On except being currently at the user account of logging status, also have other accounts, the user account in logging status can be stepped on
Go out, and log in other accounts, without manually operated other accounts of login of user, can comparatively fast recover the normal of application program makes
With.
Fig. 4 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides, in above-mentioned implementation
On the basis of the technical scheme that example is provided, this method also includes：
System time on S141, acquisition terminal device, and the local time of terminal device location.
If S142, the system time are different from the local time, the system time is changed to described work as
The ground time.
Wherein, the local time of location be location standard time, such as the Chinese accepted standard time be
Beijing time, when Beijing time is the area in eastern eight time zones in Beijing.If the terminal device location of user is China, when
The ground time is exactly Beijing time.System time is the time in terminal device, can be the desktop of the screen display of terminal device
On time.Certain applications program needs to call Google's Information Mobile Service (GMS, GoogleMobile Service) when in use
Its function is realized, and needs to rely on the system time in terminal device during GMS work, if system time and terminal device institute
Local time in area is different, it is also possible to causes the abnormal problem of application program.So by system time and locality
When time differs, system time is changed to the local time, can be solved because application program caused by system time can not
Google's Information Mobile Service is called, and then the problem of abnormal occurs.
Fig. 5 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides, in above-mentioned implementation
On the basis of the technical scheme that example is provided, this method includes：
S151, the international mobile equipment identification number for obtaining terminal device.
If S152, the international mobile equipment identification number and default ID differ, send identification code remind to
User.
International mobile equipment identification number (IMEI, International Mobile Equipment Identity) be by
The numbering of 15 bit digitals composition, it is the identity of each station terminal equipment, and each international mobile equipment identification number is in full generation
Boundary is all unique, and from producing to being delivered for use, its international mobile equipment identification number can all be remembered terminal device by manufacturer
Record.If terminal device from producing to being delivered for use during occur it is artificial sabotage, international movement may be caused to set
Standby identification code is lack of standardization or is sky.And certain applications program can check the specification of international mobile equipment identification number when in use
Property, if international mobile equipment identification number it is lack of standardization or for sky, may result in the application program use process occur it is different
Often.Default ID can be typically imprinted on box when terminal device is bought, the international mobile device on normal terminal device
Identification code should be consistent with default ID.If both are inconsistent, international mobile equipment identification number can be determined
It is lack of standardization.And if international mobile equipment identification number is lack of standardization or be sky, user can not settle a dispute by the parties concerned themselves, it is necessary to by terminal device
Send after-sale service point back to and carry out maintenance process.
It can be that word is reminded that the identification code, which is reminded, such as " international mobile equipment identification number of current device is not advised
Model, after-sale service please be contact " printed words, identification code is reminded to the screen for pushing to terminal device, so that after user sees, will eventually
End equipment is delivered to after-sale service point and repaired.
Alternatively, as shown in fig. 6, the operation for obtaining the international mobile equipment identification number of terminal device can be by following
Mode is implemented：
S161, pass through external call order startup dial.
S162, pass through dial reception preset instructions.
S163, the international mobile equipment identification number according to preset instructions return terminal device.
External call order can be that Runtime.getRuntime () .exec () is ordered, Runtime.
Some program that getRuntime () .exec () orders can be used for outside calling system, it can generate an operation and call
Program new process.Dial is started by external call order, user can be used for checking international shifting in dial input
The preset instructions of dynamic EIC equipment identification code, such as * #06#；When receiving preset instructions by dial, then the state of terminal device is returned
Border mobile device identification code.
Alternatively, the international mobile equipment identification number of terminal device can also be inquired by internal system call instruction,
It is not limited to above-mentioned S161 to S163 operation.
Fig. 7 is the schematic flow sheet for the another kind application abnormality eliminating method that the embodiment of the present application provides, in above-mentioned implementation
On the basis of the technical scheme that example is provided, this method includes：
S171, the international mobile equipment identification number for obtaining terminal device；Judge the international mobile equipment identification number and pre-
If whether identification code is identical, operation S172 is if it is performed, otherwise performs operation S1710.
S1710, transmission identification code are reminded to user.
System time on S172, acquisition terminal device, and the local time of terminal device location, judge institute
It is whether identical with the local time to state system time, if it is performs operation 174, otherwise performs operation S173.
S173, the system time is changed to the local time, and detects whether application program recovers normal, such as
Fruit application program does not recover normal, then performs operation S174.
S174, the version information for obtaining the application program, and judge that the application program is according to the version information
No is setting version；If it is, perform operation S180；If it is not, then perform operation S175.
S175, by the application program update to setting version.
Whether S176, the detection application program recover normal, if application program does not recover normal, perform operation
S177。
S177, user in the application program is determined using data and is deleted.
Whether S178, the detection application program recover normal, if application program does not recover normal, perform operation
S179。
The user account logged on S179, switching application program, and logged in.
Wherein, if the user in application program deleted using data, there is no user account in application program
Log-on message, so needing user to re-enter user account.And due to by user using data delete after, application program
Do not recover normal yet, then need investigation because abnormal problem caused by user account.So user is needed to switch other users account
Number logged in.
S180, the unloading application program, obtain the installation file of the setting version of the application program, described in execution
Installation file, reinstall the application program.
Wherein, embodiment may be referred to associated description above, will not be repeated here.
In the embodiment of the present application can by detect first international mobile equipment identification number whether specification or during detecting system
Between whether with local zone time synchronization the problem of, investigate user's the problem of can not settling a dispute by the parties concerned themselves first, or as changed system time
Better simply problem, in order to avoid first carried out other detections and done many idle works.
Detect the version information of application program again afterwards, be confirmed whether to need more new application.If application program is
Through being default version, and application program still has abnormal problem, then reselection removes user and uses data.Because remove user
Using data, application program may be reused to user and brings the inconvenience used, and upgrade applications can't be removed
User uses data.So whether prioritizing selection upgrade applications, still have abnormal problem, decision is further according to application program
It is no to remove user and use data；Removing user can select unloading application program to reinstall using data, or delete user
Use the operation of data.
If still there is abnormal problem after being upgraded or being removed user data by application program, can carry out again
The problem of detecting user account, because not related with this terminal device or local application the problem of user account, and needs
The background server of user's switch accounts or contacts application is wanted to be solved.It should be noted that operation S179 can also
Performed before S174 is operated.
The abnormal problem that the application program that can be investigated at present on the market by the embodiment of the present application occurs when running, and
Solution helps user to be solved corresponding to providing, and goes the maintenance of after-sale service shop to solve to apply journey without user
The abnormal problem of sequence, the very big facility of use band to user.
Fig. 8 is a kind of structured flowchart using exception handling device that the embodiment of the present application provides, and the device can perform
Using abnormality eliminating method, as shown in figure 8, the device includes：
Abnormality detection module 210, for when application program operation occurs abnormal, obtaining the version of the application program
Information；
Version judge module 220, for judging whether the application program is setting version according to the version information；
Module is removed if it is, performing；If it is not, then perform update module；
Module 230 is removed, the user for removing the application program uses data；
Update module 240, for by the application program update to setting version.
Alternatively, module is removed to be specifically used for：
The user in the application program is determined using data and is deleted；
Or
Unload the application program；Obtain the installation file of the setting version of the application program；Perform the installation text
Part, reinstall the application program.
Alternatively, abnormality detection module is additionally operable to：
When application program operation occurs abnormal, the log-on message for whether having user account in the application program is detected；
If there is the log-on message of user account in the application program, the user account is published, and sends switching
Account is reminded to user.
Alternatively, after whether having the log-on message of user account on the application program is detected, in addition to：
If other accounts for including the log-on message of user account in the application program and being not logged in, are published
The user account, and log in other described accounts.
Alternatively, abnormality detection module is additionally operable to：
When application program operation occurs abnormal, the system time on terminal device, and terminal device location are obtained
The local time in area；
If the system time is different from the local time, when the system time is changed into described local
Between.
Alternatively, abnormality detection module is additionally operable to：
When application program operation occurs abnormal, the international mobile equipment identification number of terminal device is obtained；
If the international mobile equipment identification number and default ID differ, send identification code and remind to user.
Alternatively, obtaining the international mobile equipment identification number of terminal device includes：
Dial is started by external call order；
Preset instructions are received by the dial；
The international mobile equipment identification number of terminal device is returned according to the preset instructions.
A kind of storage medium for including computer executable instructions that the embodiment of the present application is provided, its computer can be held
The application abnormality processing operation that row instruction is not limited to the described above, can also carry out that the application any embodiment provided answers
With the associative operation in abnormality eliminating method.
Storage medium --- any various types of memory devices or storage device.Term " storage medium " is intended to
Including：Install medium, such as CD-ROM, floppy disk or magnetic tape equipment；Computer system memory or random access memory, it is all
Such as DRAM, DDR RAM, SRAM, EDO RAM, blue Bath (Rambus) RAM etc.；Nonvolatile memory, such as flash memory, magnetic are situated between
Matter (such as hard disk or optical storage)；Memory component of register or other similar types etc..Storage medium can also include it
The memory of its type or its combination.In addition, storage medium can be located at the first computer system that program is performed wherein
In, or can be located in different second computer systems, second computer system is connected by network (such as internet)
It is connected to first computer system.Second computer system can provide programmed instruction and be used to perform to the first computer.Term
" storage medium " can include may reside within diverse location (such as in different computer systems by network connection)
Two or more storage mediums.Storage medium can store can by one or more processors perform programmed instruction (such as
It is implemented as computer program).
The embodiment of the present application provides a kind of terminal device, and the embodiment of the present application offer can be integrated in the terminal device
Using exception handling device.Fig. 9 is a kind of structural representation for terminal device that the embodiment of the present application provides.As shown in figure 9,
The terminal device can include：Housing (not shown), touch-screen (not shown), touch key-press (not shown),
Memory 301, central processing unit (Central Processing Unit, CPU) 302 (are also known as processor, hereinafter referred to as
CPU), circuit board (not shown) and power circuit (not shown).The circuit board is placed in what the housing surrounded
Interior volume；The CPU302 and the memory 301 are arranged on the circuit board；The power circuit, for be described
Each circuit or the device power supply of terminal device；The memory 301, for storing executable program code；The CPU302
It is corresponding with the executable program code to run by reading the executable program code stored in the memory 301
Computer program, to realize following steps：
When application program operation occurs abnormal, the version information of the application program is obtained；
Judge whether the application program is setting version according to the version information；
If it is, the user for removing the application program uses data；If it is not, then by the application program update
To setting version.
The terminal device also includes：Peripheral Interface 303, RF (Radio Frequency, radio frequency) circuit 305, audio
Circuit 306, loudspeaker 311, power management chip 308, input/output (I/O) subsystem 309, touch-screen 312, other are defeated
Enter/control device 310 and outside port 304, these parts are led to by one or more communication bus or signal wire 307
Letter.
It should be understood that graphic terminal 300 is only an example of terminal device, and terminal device 300
Can have than more or less parts shown in figure, can combine two or more parts, or can be with
Configured with different parts.Various parts shown in figure can be including one or more signal transactings and/or special
Hardware, software including integrated circuit are realized in the combination of hardware and software.
Below with regard to the present embodiment offer for solving the problems, such as that abnormal terminal device occurs during application program operation to be entered
The detailed description of row, the terminal device is by taking mobile phone as an example.
Memory 301, the memory 301 can be accessed by CPU302, Peripheral Interface 303 etc., the memory 301
High-speed random access memory can be included, nonvolatile memory, such as one or more magnetic disk storages can also be included
Part, flush memory device or other volatile solid-state parts.
Peripheral Interface 303, the Peripheral Interface 303 can by the input of equipment and output peripheral hardware be connected to CPU302 and
Memory 301.
I/O subsystems 309, the I/O subsystems 309 can be by the input/output peripherals in equipment, such as touch-screen
312 and other input/control devicess 310, it is connected to Peripheral Interface 303.I/O subsystems 309 can include display controller
3091 and for controlling one or more input controllers 3092 of other input/control devicess 310.Wherein, it is one or more
Input controller 3092 receives electric signal from other input/control devicess 310 or sent to other input/control devicess 310
Electric signal, other input/control devicess 310 can include physical button (pressing button, rocker buttons etc.), dial, slip
Switch, control stick, click on roller.What deserves to be explained is input controller 3092 can with it is following any one be connected：It is keyboard, red
The instruction equipment of external port, USB interface and such as mouse.
Touch-screen 312, the touch-screen 312 are the input interface and output interface between subscriber terminal equipment and user,
Visual output display can be included into figure, text, icon, video etc. to user, visual output.
Display controller 3091 in I/O subsystems 309 receives electric signal from touch-screen 312 or sent out to touch-screen 312
Electric signals.Touch-screen 312 detects the contact on touch-screen, and the contact detected is converted to and shown by display controller 3091
Show the interaction of the user interface object on touch-screen 312, that is, realize man-machine interaction, user circle being shown on touch-screen 312
In face of icon as that can be the icon of running game, be networked to corresponding network etc..What deserves to be explained is equipment can also wrap
Light mouse is included, light mouse is not show the touch sensitive surface visually exported, or the touch sensitive surface formed by touch-screen
Extension.
RF circuits 305, be mainly used in establishing the communication of mobile phone and wireless network (i.e. network side), realize mobile phone with it is wireless
The data receiver of network and transmission.Such as transmitting-receiving short message, Email etc..Specifically, RF circuits 305 receive and send RF
Signal, RF signals are also referred to as electromagnetic signal, and RF circuits 305 convert electrical signals to electromagnetic signal or are converted to electromagnetic signal
Electric signal, and communicated by the electromagnetic signal with communication network and other equipment.RF circuits 305 can include using
In the known circuit for performing these functions, it includes but is not limited to antenna system, RF transceivers, one or more amplifiers, tune
Humorous device, one or more oscillators, digital signal processor, CODEC (COder-DECoder, coder) chipset, use
Family mark module (Subscriber Identity Module, SIM) etc..
Voicefrequency circuit 306, it is mainly used in receiving voice data from Peripheral Interface 303, the voice data is converted into telecommunications
Number, and the electric signal is sent to loudspeaker 311.
Loudspeaker 311, for the voice signal for receiving mobile phone from wireless network by RF circuits 305, it is reduced to sound
And play the sound to user.
Power management chip 308, the hardware for being connected by CPU302, I/O subsystem and Peripheral Interface are powered
And power management.
The terminal device that the embodiment of the present application provides, application program can be made effectively to be solved when occurring abnormal.
Application exception handling device, storage medium and the terminal device provided in above-described embodiment can perform the application and appoint
What meaning embodiment was provided applies abnormality eliminating method, possesses and performs the corresponding functional module of this method and beneficial effect.Do not exist
The ins and outs of detailed description in above-described embodiment, reference can be made to the application abnormality processing side that the application any embodiment is provided
Method.
Pay attention to, above are only preferred embodiment and the institute's application technology principle of the application.Those skilled in the art can manage
Solution, the application are not limited to specific embodiment described here, can carry out various obvious changes for a person skilled in the art
The protection domain changed, readjust and substituted without departing from the application.Therefore, although by above example to the application
It is described in further detail, but the application is not limited only to above example, is not departing from the situation of the application design
Under, other more equivalent embodiments can also be included, and scope of the present application is determined by scope of the appended claims.
Claims (10)
1. one kind applies abnormality eliminating method, it is characterised in that including：
When application program operation occurs abnormal, the version information of the application program is obtained；
Judge whether the application program is setting version according to the version information；
If it is, the user for removing the application program uses data；If it is not, then the application program update is extremely set
Version.
2. the method as described in claim 1, it is characterised in that the user for removing the application program uses packet
Include：
The user in the application program is determined using data and is deleted；
Or
Unload the application program；Obtain the installation file of the setting version of the application program；The installation file is performed, weight
The application program is newly installed.
3. method as claimed in claim 1 or 2, it is characterised in that when application program operation occurs abnormal, in addition to：
Whether detect has the log-on message of user account in the application program；
If there is the log-on message of user account in the application program, the user account is published, and sends switching account
Remind to user.
4. method as claimed in claim 3, it is characterised in that whether have stepping on for user account on the application program is detected
After recording information, in addition to：
If other accounts for including the log-on message of user account in the application program and being not logged in, publish the use
Family account, and log in other described accounts.
5. method as claimed in claim 1 or 2, it is characterised in that when application program operation occurs abnormal, in addition to：
Obtain the system time on terminal device, and the local time of terminal device location；
If the system time is different from the local time, the system time is changed to the local time.
6. method as claimed in claim 1 or 2, it is characterised in that when application program operation occurs abnormal, in addition to：
Obtain the international mobile equipment identification number of terminal device；
If the international mobile equipment identification number and default ID differ, send identification code and remind to user.
7. method as claimed in claim 6, it is characterised in that the international mobile equipment identification number bag for obtaining terminal device
Include：
Dial is started by external call order；
Preset instructions are received by the dial；
The international mobile equipment identification number of terminal device is returned according to the preset instructions.
8. one kind applies exception handling device, it is characterised in that including：
Abnormality detection module, for when application program operation occurs abnormal, obtaining the version information of the application program；
Version judge module, for judging whether the application program is setting version according to the version information；If it is,
Perform and remove module；If it is not, then perform update module；
Module is removed, the user for removing the application program uses data；
Update module, for by the application program update to setting version.
9. a kind of computer-readable recording medium, is stored thereon with computer program, it is characterised in that the program is held by processor
Realized during row and apply abnormality eliminating method as any one of claim 1-7.
10. a kind of terminal device, it is characterised in that including memory, processor and storage are on a memory and can be in processor
The computer program of operation, it is characterised in that realize that claim 1-7 such as appoints described in the computing device during computer program
Abnormality eliminating method is applied described in one.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201711077904.4A CN107861738A (en) | 2017-11-06 | 2017-11-06 | Using abnormality eliminating method, device, storage medium and terminal device |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711077904.4A CN107861738A (en) | 2017-11-06 | 2017-11-06 | Using abnormality eliminating method, device, storage medium and terminal device |
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| CN107861738A true CN107861738A (en) | 2018-03-30 |
Family
ID=61701034
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| CN201711077904.4A Pending CN107861738A (en) | 2017-11-06 | 2017-11-06 | Using abnormality eliminating method, device, storage medium and terminal device |
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| CN109324918A (en) * | 2018-09-13 | 2019-02-12 | 广东小天才科技有限公司 | Processing method and processing device, terminal and the storage medium of application exception |
| CN111198721A (en) * | 2018-10-30 | 2020-05-26 | 北京国双科技有限公司 | Application program running method and device |
| CN109582372B (en) * | 2018-11-12 | 2022-01-28 | 海信视像科技股份有限公司 | System starting method and device |
| CN109582372A (en) * | 2018-11-12 | 2019-04-05 | 青岛海信电器股份有限公司 | A kind of starting method and device of system |
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| CN115544502A (en) * | 2022-03-07 | 2022-12-30 | 荣耀终端有限公司 | Terminal software control method, electronic equipment and storage medium |
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Application publication date: 20180330 |