CN107807861A - Freeze screen solution method, mobile terminal and computer-readable recording medium - Google Patents
Freeze screen solution method, mobile terminal and computer-readable recording medium Download PDFInfo
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- CN107807861A CN107807861A CN201711061255.9A CN201711061255A CN107807861A CN 107807861 A CN107807861 A CN 107807861A CN 201711061255 A CN201711061255 A CN 201711061255A CN 107807861 A CN107807861 A CN 107807861A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0793—Remedial or corrective actions
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
- G06F11/0736—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in functional embedded systems, i.e. in a data processing system designed as a combination of hardware and software dedicated to performing a certain function
- G06F11/0742—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in functional embedded systems, i.e. in a data processing system designed as a combination of hardware and software dedicated to performing a certain function in a data processing system embedded in a mobile device, e.g. mobile phones, handheld devices
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/3051—Monitoring arrangements for monitoring the configuration of the computing system or of the computing system component, e.g. monitoring the presence of processing resources, peripherals, I/O links, software programs
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Abstract
The invention discloses one kind to freeze screen solution method, mobile terminal and computer-readable recording medium, and the screen solution method of freezing comprises the following steps：Monitor whether the mobile terminal occurs freezing screen failure, and when monitoring that screen failure occurs freezing in the mobile terminal, obtain the current jelly screen fault message of the mobile terminal；The current screen fault message that freezes is subjected to matching checking with the basic information data in first foundation database, to obtain matching the result；When the matching the result is verified for matching, the basic information data matched with the current jelly screen fault message is obtained, and perform the jelly screen failure resolution policy in the basic information data.The present invention, can be when monitoring to freeze screen failure by establishing basic database, and screen reason is frozen in automatic quick timely positioning, and solves to freeze screen failure, is realized that the specific aim for freezing screen failure solves, is effectively lifted Consumer's Experience.
Description
Technical field
The present invention relates to the technical field of mobile terminal, more particularly to a kind of freeze to shield solution method, mobile terminal and calculating
Machine readable storage medium storing program for executing.
Background technology
With the development of mobile terminal technology, the hardware configuration of mobile terminal is also become better and better, the function that can be realized
It is more and more, and integrated APP (Application, application program) is also more and more.It is currently based on the different fields of mobile terminal
The application program of scape is ten hundreds of, and the third-party application and service amount of software installed on mobile terminals with user are increasingly
It is more, picture freeze problem is always run into during people's routine use mobile terminal, i.e. mobile terminal occurs freezing screen failure.
At present, when screen failure occurs freezing in mobile terminal, it is generally possible to make it by way of forcing to restart mobile terminal
Recover normal, however, it is varied to cause mobile terminal the reason for freezing screen failure occur, it is not that every kind of screen failure of freezing is required to
Mobile terminal is restarted, in addition, might not can also make it recover normal, it is necessary to which mobile terminal is retracted by restarting mobile terminal
Factory repair, maintenance time is longer, and therefore, how when monitoring to freeze screen failure, screen reason is frozen in automatic quick timely positioning,
And it is current urgent problem to be solved to solve to freeze screen failure.
The above is only used for auxiliary and understands technical scheme, does not represent and recognizes that the above is existing skill
Art.
The content of the invention
It is a primary object of the present invention to provide a kind of freeze to shield solution method, mobile terminal and computer-readable storage medium
Matter, it is intended to solve when monitoring to freeze screen failure, screen reason is frozen in automatic quick timely positioning, and solves the technology for freezing screen failure
Problem.
To achieve the above object, the present invention provides a kind of jelly screen solution method, and the screen solution method of freezing is applied to move
Terminal, the screen solution method of freezing comprise the following steps：
Monitor whether the mobile terminal occurs freezing screen failure, and shield failure monitoring that freezing occurs in the mobile terminal
When, obtain the current jelly screen fault message of the mobile terminal；
The current screen fault message that freezes is subjected to matching checking with the basic information data in first foundation database, with
Obtain matching the result；
When the matching the result is verified for matching, obtain and the current base for freezing screen fault message and matching
Plinth information data, and perform the jelly screen failure resolution policy in the basic information data.
Alternatively, whether the monitoring mobile terminal, which the step of freezing screen failure occurs, includes：
Whether the core library that the base class standard interface that monitoring initialize loading relies on there is exception, and monitor into
When the core library for the core library that the base class standard interface of row initialization loading relies on occurs abnormal, judge that the mobile terminal occurs
Freeze screen failure；
When monitoring inter-process data communication, whether the carry out the inter-process data communication first default thread is judged
Blocked state is in, if so, then judging that the mobile terminal occurs freezing screen failure；
When monitoring display request, whether judge to handle the second default thread of the display request in obstruction shape
State, if so, then judging that the mobile terminal occurs freezing screen failure.
Alternatively, the screen solution method of freezing also includes：
During the jelly screen malfunction monitoring of the mobile terminal, obtain freeze screen malfunction monitoring data in real time, and from described
Freeze screen malfunction monitoring extracting data and freeze screen characteristic information；
The basic data information frozen in screen characteristic information and the second basic database is subjected to matching checking, to obtain
Match the result；
When the matching the result is verified for matching, obtain and the basic number for freezing screen characteristic information and matching
It is believed that breath, and perform the jelly screen failure resolution policy in the basic data information.
Alternatively, the acquisition and the current basic information data for freezing screen fault message and matching, and perform the base
After the step of jelly screen failure resolution policy in plinth information data, the screen solution method of freezing also includes：
When monitoring the current state for freezing screen failure to have solved state, from the current jelly screen fault message
Basic data information is extracted, and the basic data information is stored to default storage region；
When the basic data information stores completion, the current jelly screen fault message is deleted.
Alternatively, it is described to carry out the current screen fault message that freezes with the basic information data in first foundation database
Matching checking, after obtaining the step of matching the result, the screen solution method of freezing also includes：
The matching the result for matching checking not by when, the current screen fault message that freezes is exported to feature
Journal file.
Alternatively, feature journal file is regularly read from default storage region, and judges the feature journal file
Whether bit number is more than or equal to predetermined bit number；
When the bit number of the feature journal file is more than or equal to predetermined bit number, by the feature journal file
Default high in the clouds is reached to be stored.
In addition, to achieve the above object, the present invention also provides a kind of mobile terminal, and the mobile terminal includes：Memory,
Processor and the jelly screen settlement procedure that is stored on the memory and can run on the processor, the screen that freezes solve journey
Sequence is realized the step of freezing screen solution method as described above during the computing device.
The present invention also provides a kind of computer-readable recording medium, and jelly screen is stored with the computer-readable recording medium
Settlement procedure, described freeze realize the step of freezing screen solution method as described above when screen settlement procedure is executed by processor.
The present invention provides a kind of freeze and shields solution method, mobile terminal and computer-readable recording medium, by monitoring the shifting
Whether dynamic terminal occurs freezing screen failure, and when monitoring that screen failure occurs freezing in the mobile terminal, obtains working as the mobile terminal
It is preceding to freeze screen fault message, then the current screen fault message that freezes is matched with the basic information data in first foundation database
Checking, to obtain matching the result, finally when the matching the result is verified for matching, acquisition freezes screen event with current
Hinder the basic information data of information matches, and perform the jelly screen failure resolution policy in the basic information data, this programme passes through
Establish to include and freeze screen fault category, freeze screen fault signature and freeze the basis that screen failure resolution policy freezes the basic information datas such as screen
Database so that when monitoring that screen failure occurs freezing in mobile terminal, screen fault message and the basis in basic database will be frozen
Information data is matched, and is obtained corresponding freeze and is shielded failure resolution policy, and performs the jelly screen failure resolution policy, has solved to freeze
Shield failure, therefore, it is possible to which when monitoring to freeze screen failure, screen reason is frozen in automatic quick timely positioning, and solves to freeze screen failure,
Realize that the specific aim for freezing screen failure solves, effectively lift Consumer's Experience.
Brief description of the drawings
Fig. 1 is a kind of hardware architecture diagram for the mobile terminal for realizing each embodiment of the present invention；
Fig. 2 is the level schematic diagram of the operating system of mobile terminal of the present invention；
Fig. 3 is that the present invention freezes the schematic flow sheet for shielding solution method first embodiment；
Fig. 4 is that the present invention freezes the schematic flow sheet for shielding solution method second embodiment.
The realization, functional characteristics and advantage of the object of the invention will be described further referring to the drawings in conjunction with the embodiments.
Embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
In follow-up description, the suffix using such as " module ", " part " or " unit " for representing element is only
Be advantageous to the explanation of the present invention, itself there is no a specific meaning.Therefore, " module ", " part " or " unit " can mix
Ground uses.
Terminal can be implemented in a variety of manners.For example, the terminal described in the present invention can include such as mobile phone, flat board
Computer, notebook computer, palm PC, personal digital assistant (Personal Digital Assistant, PDA), portable
Media player (Portable Media Player, PMP), guider, wearable device, Intelligent bracelet, pedometer etc. move
Dynamic terminal, and the fixed terminal such as digital TV, desktop computer.
It will be illustrated in subsequent descriptions by taking mobile terminal as an example, it will be appreciated by those skilled in the art that except special
Outside element for moving purpose, construction according to the embodiment of the present invention can also apply to the terminal of fixed type.
Referring to Fig. 1, its hardware architecture diagram for a kind of mobile terminal of each embodiment of the realization present invention, the shifting
Dynamic terminal 100 can include：RF (Radio Frequency, radio frequency) unit 101, WiFi module 102, audio output unit
103rd, A/V (audio/video) input block 104, sensor 105, display unit 106, user input unit 107, interface unit
108th, the part such as memory 109, processor 110 and power supply 111.It will be understood by those skilled in the art that shown in Fig. 1
Mobile terminal structure does not form the restriction to mobile terminal, and mobile terminal can be included than illustrating more or less parts,
Either combine some parts or different parts arrangement.
The all parts of mobile terminal are specifically introduced with reference to Fig. 1：
Radio frequency unit 101 can be used for receiving and sending messages or communication process in, the reception and transmission of signal, specifically, by base station
Downlink information receive after, handled to processor 110；In addition, up data are sent to base station.Generally, radio frequency unit 101
Including but not limited to antenna, at least one amplifier, transceiver, coupler, low-noise amplifier, duplexer etc..In addition, penetrate
Frequency unit 101 can also be communicated by radio communication with network and other equipment.Above-mentioned radio communication can use any communication
Standard or agreement, including but not limited to GSM (Global System of Mobile communication, global system for mobile telecommunications
System), GPRS (General Packet Radio Service, general packet radio service), CDMA2000 (Code
Division Multiple Access 2000, CDMA 2000), WCDMA (Wideband Code Division
Multiple Access, WCDMA), TD-SCDMA (Time Division-Synchronous Code
Division Multiple Access, TD SDMA), FDD-LTE (Frequency Division
Duplexing-Long Term Evolution, FDD Long Term Evolution) and TDD-LTE (Time Division
Duplexing-Long Term Evolution, time division duplex Long Term Evolution) etc..
WiFi belongs to short range wireless transmission technology, and mobile terminal can help user to receive and dispatch electricity by WiFi module 102
Sub- mail, browse webpage and access streaming video etc., it has provided the user wireless broadband internet and accessed.Although Fig. 1 shows
Go out WiFi module 102, but it is understood that, it is simultaneously not belonging to must be configured into for mobile terminal, completely can be according to need
To be omitted in the essential scope for do not change invention.
Audio output unit 103 can be in call signal reception pattern, call mode, record mould in mobile terminal 100
When under the isotypes such as formula, speech recognition mode, broadcast reception mode, by radio frequency unit 101 or WiFi module 102 it is receiving or
It is sound that the voice data stored in memory 109, which is converted into audio signal and exported,.Moreover, audio output unit 103
The audio output related to the specific function that mobile terminal 100 performs can also be provided (for example, call signal receives sound, disappeared
Breath receives sound etc.).Audio output unit 103 can include loudspeaker, buzzer etc..
A/V input blocks 104 are used to receive audio or video signal.A/V input blocks 104 can include graphics processor
(Graphics Processing Unit, GPU) 1041 and microphone 1042, graphics processor 1041 is in video acquisition mode
Or the static images or the view data of video obtained in image capture mode by image capture apparatus (such as camera) are carried out
Reason.Picture frame after processing may be displayed on display unit 106.Picture frame after the processing of graphics processor 1041 can be deposited
Storage is transmitted in memory 109 (or other storage mediums) or via radio frequency unit 101 or WiFi module 102.Mike
Wind 1042 can connect in telephone calling model, logging mode, speech recognition mode etc. operational mode via microphone 1042
Quiet down sound (voice data), and can be voice data by such acoustic processing.Audio (voice) data after processing can
To be converted to the form output that mobile communication base station can be sent to via radio frequency unit 101 in the case of telephone calling model.
Microphone 1042 can implement various types of noises and eliminate (or suppression) algorithm to eliminate (or suppression) in reception and send sound
Caused noise or interference during frequency signal.
Mobile terminal 100 also includes at least one sensor 105, such as optical sensor, motion sensor and other biographies
Sensor.Specifically, optical sensor includes ambient light sensor and proximity transducer, wherein, ambient light sensor can be according to environment
The light and shade of light adjusts the brightness of display panel 1061, and proximity transducer can close when mobile terminal 100 is moved in one's ear
Display panel 1061 and/or backlight.As one kind of motion sensor, accelerometer sensor can detect in all directions (general
For three axles) size of acceleration, size and the direction of gravity are can detect that when static, the application available for identification mobile phone posture
(such as horizontal/vertical screen switching, dependent game, magnetometer pose calibrating), Vibration identification correlation function (such as pedometer, percussion) etc.；
The fingerprint sensor that can also configure as mobile phone, pressure sensor, iris sensor, molecule sensor, gyroscope, barometer,
The other sensors such as hygrometer, thermometer, infrared ray sensor, will not be repeated here.
Display unit 106 is used for the information for showing the information inputted by user or being supplied to user.Display unit 106 can wrap
Display panel 1061 is included, liquid crystal display (Liquid Crystal Display, LCD), Organic Light Emitting Diode can be used
Forms such as (Organic Light-Emitting Diode, OLED) configures display panel 1061.
User input unit 107 can be used for the numeral or character information for receiving input, and produce the use with mobile terminal
The key signals input that family is set and function control is relevant.Specifically, user input unit 107 may include contact panel 1071 with
And other input equipments 1072.Contact panel 1071, also referred to as touch-screen, collect touch operation of the user on or near it
(for example user uses any suitable objects or annex such as finger, stylus on contact panel 1071 or in contact panel 1071
Neighbouring operation), and corresponding attachment means are driven according to formula set in advance.Contact panel 1071 may include touch detection
Two parts of device and touch controller.Wherein, the touch orientation of touch detecting apparatus detection user, and detect touch operation band
The signal come, transmits a signal to touch controller；Touch controller receives touch information from touch detecting apparatus, and by it
Contact coordinate is converted into, then gives processor 110, and the order sent of reception processing device 110 and can be performed.In addition, can
To realize contact panel 1071 using polytypes such as resistance-type, condenser type, infrared ray and surface acoustic waves.Except contact panel
1071, user input unit 107 can also include other input equipments 1072.Specifically, other input equipments 1072 can wrap
Include but be not limited to physical keyboard, in function key (such as volume control button, switch key etc.), trace ball, mouse, action bars etc.
One or more, do not limit herein specifically.
Further, contact panel 1071 can cover display panel 1061, detect thereon when contact panel 1071 or
After neighbouring touch operation, processor 110 is sent to determine the type of touch event, is followed by subsequent processing device 110 according to touch thing
The type of part provides corresponding visual output on display panel 1061.Although in Fig. 1, contact panel 1071 and display panel
1061 be the part independent as two to realize the input of mobile terminal and output function, but in certain embodiments, can
Input and the output function of mobile terminal are realized so that contact panel 1071 and display panel 1061 is integrated, is not done herein specifically
Limit.
Interface unit 108 is connected the interface that can pass through as at least one external device (ED) with mobile terminal 100.For example,
External device (ED) can include wired or wireless head-band earphone port, external power source (or battery charger) port, wired or nothing
Line FPDP, memory card port, the port for connecting the device with identification module, audio input/output (I/O) end
Mouth, video i/o port, ear port etc..Interface unit 108 can be used for receiving the input from external device (ED) (for example, number
It is believed that breath, electric power etc.) and the input received is transferred to one or more elements in mobile terminal 100 or can be with
For transmitting data between mobile terminal 100 and external device (ED).
Memory 109 can be used for storage software program and various data.Memory 109 can mainly include storing program area
And storage data field, wherein, storing program area can storage program area, application program (such as the sound needed at least one function
Sound playing function, image player function etc.) etc.；Storage data field can store according to mobile phone use created data (such as
Voice data, phone directory etc.) etc..In addition, memory 109 can include high-speed random access memory, can also include non-easy
The property lost memory, a for example, at least disk memory, flush memory device or other volatile solid-state parts.
Reference picture 2, it is the level schematic diagram of the operating system stored in storing program area, as shown in Fig. 2 the operation system
System includes Loader (loader) layer, Kernel (system kernel) layer, Native (local framework) layer, Framework (framework)
Layer (including C++Framework layers and Java Framework layers) and App (application program) layer, wherein, Kernel layers and
HAL layers (hardware abstraction layer) between Native layers also be present, between the C++Framework layers and Java Framework layers also
JNI layers be present, SysCall layers also be present between the HAL layers and Kernel layers.
The Loader layers include Boot ROM (starting service) and Boot Loader (opening initialization program), the Boot
ROM is mainly used in when mobile terminal is in off-mode, and long-press Power (start) key start, chip guide starts from solidification
Default place's code in ROM starts to perform.Boot Loader are the bootstrap before start-up operation system, are mainly examined
Look into the function such as RAM, initiating hardware parameter.
The Kernel layers be mainly used in carrying out initialization management of process, memory management, loading Display (display),
The related work such as Camera Driver (camera driving) and Binder Driver (Binder drivings), and for creating kernel work
Make the kernel finger daemon such as thread kworkder, traps thread ksoftirqd and traps thread thermal.
The Native layers mainly include finger daemon, HAL layers and boot animation of user's space that init hatchings come etc..
Init processes (by kernel start user level process) can hatch ueventd, logd, healthd, installd, adbd and
The user daemon process User such as lmkd Daemons；Init processes also start servicemanager (service house keeper) and
The critical services such as bootanim (boot animation)；Init processes hatch Zygote processes, and Zygote processes are operating system
First Java process, Zygote are the parent processes of all Java processes, Zygote processes be in itself hatched by init processes and
Come.
The Framework layers include Zygote processes, System Server (system service) processes and Media Server
(multimedia service) process, wherein, Zygote processes, it is to be generated by init processes by fork after parsing init.rc files,
Zygote processes mainly comprising loading ZygoteInit classes, registration Zygote Socket services end socket, loaded virtual machine,
PreloadClasses and preloadResouces etc.；System Server processes, be by Zygote process fork,
System Server are first processes of Zygote hatchings, and System Server are responsible for starting and manage whole Java
Framework, comprising, ActivityManager (application component), PowerManager (power management component) and
WindowManagerServer (window management component) etc. is serviced；Media Server processes, be by init processes fork and
Come, be responsible for starting and manage whole C++framework, include AudioFlinger (audio service), Camera Service
(camera service) and MediaPlayServer (multimedia service) etc. service.
The APP layers include APP processes, and each APP processes generate by Zygote processes fork, and Zygote processes hatch
First App process be Launcher (desktop starter), desktop App, the Zygote process seen for user will also create
The App processes such as Browser (browser), Phone (phone) and Email (mail), each App at least operate in a process
On.
Processor 110 is the control centre of mobile terminal, utilizes each of various interfaces and the whole mobile terminal of connection
Individual part, by running or performing the software program and/or module that are stored in memory 109, and call and be stored in storage
Data in device 109, the various functions and processing data of mobile terminal are performed, so as to carry out integral monitoring to mobile terminal.Place
Reason device 110 may include one or more processing units；Preferably, processor 110 can integrate application processor and modulatedemodulate is mediated
Device is managed, wherein, application processor mainly handles operating system, user interface and application program etc., and modem processor is main
Handle radio communication.It is understood that above-mentioned modem processor can not also be integrated into processor 110.
Mobile terminal 100 can also include the power supply 111 (such as battery) to all parts power supply, it is preferred that power supply 111
Can be logically contiguous by power-supply management system and processor 110, so as to realize management charging by power-supply management system, put
The function such as electricity and power managed.
Although Fig. 1 is not shown, mobile terminal 100 can also will not be repeated here including bluetooth module etc..
Based on above-mentioned mobile terminal hardware configuration, each embodiment of mobile terminal of the present invention is proposed.
Fig. 1 is refer to, in the first embodiment of mobile terminal of the present invention, the mobile terminal includes：Memory, processor
And the jelly screen settlement procedure that is stored on the memory and can run on the processor, it is described to freeze screen settlement procedure quilt
Following steps are realized during the computing device：
Monitor whether the mobile terminal occurs freezing screen failure, and shield failure monitoring that freezing occurs in the mobile terminal
When, obtain the current jelly screen fault message of the mobile terminal；
The current screen fault message that freezes is subjected to matching checking with the basic information data in first foundation database, with
Obtain matching the result；
When the matching the result is verified for matching, obtain and the current base for freezing screen fault message and matching
Plinth information data, and perform the jelly screen failure resolution policy in the basic information data.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
Whether the core library that the base class standard interface that monitoring initialize loading relies on there is exception, and monitor into
When the core library for the core library that the base class standard interface of row initialization loading relies on occurs abnormal, judge that the mobile terminal occurs
Freeze screen failure；
When monitoring inter-process data communication, whether the carry out the inter-process data communication first default thread is judged
Blocked state is in, if so, then judging that the mobile terminal occurs freezing screen failure；
When monitoring display request, whether judge to handle the second default thread of the display request in obstruction shape
State, if so, then judging that the mobile terminal occurs freezing screen failure.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
During the jelly screen malfunction monitoring of the mobile terminal, obtain freeze screen malfunction monitoring data in real time, and from described
Freeze screen malfunction monitoring extracting data and freeze screen characteristic information；
The basic data information frozen in screen characteristic information and the second basic database is subjected to matching checking, to obtain
Match the result；
When the matching the result is verified for matching, obtain and the basic number for freezing screen characteristic information and matching
It is believed that breath, and perform the jelly screen failure resolution policy in the basic data information.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
When monitoring the current state for freezing screen failure to have solved state, from the current jelly screen fault message
Basic data information is extracted, and the basic data information is stored to default storage region；
When the basic data information stores completion, the current jelly screen fault message is deleted.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
The matching the result for matching checking not by when, the current screen fault message that freezes is exported to feature
Journal file.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
Feature journal file is read in timing from default storage region, and judges that the bit number of the feature journal file is
It is no to be more than or equal to predetermined bit number；
When the bit number of the feature journal file is more than or equal to predetermined bit number, by the feature journal file
Default high in the clouds is reached to be stored.
The specific embodiment of mobile terminal of the present invention and following each specific embodiments for freezing screen solution method are essentially identical,
This is not repeated.
Further, the present invention also provides a kind of jelly screen solution method of the mobile terminal applied to shown in Fig. 1, reference picture
3, Fig. 3 freeze the schematic flow sheet for shielding solution method first embodiment for the present invention.
In the present embodiment, the jelly screen solution method includes：
Step S101, monitors whether the mobile terminal occurs freezing screen failure, and is monitoring the mobile terminal appearance
When freezing screen failure, the current jelly screen fault message of the mobile terminal is obtained；
The jelly screen solution method is applied to the mobile terminal shown in Fig. 1, and the mobile terminal includes smart mobile phone and flat board electricity
Brain etc..The present invention known freezes screen with after data modeling, extracting according to the known solution data for shielding failure to freezing, by analysis
Fault category, each jelly screen fault signature for freezing screen fault category and each jelly screen failure resolution policy for freezing screen fault category
Etc. information, the jelly screen fault category extracted, jelly screen fault signature and jelly screen failure resolution policy are then aggregated to form base
Plinth data message, and by the basic data information being aggregated to form write mobile terminal basic database.The jelly screen fault category
Freeze screen failure including first, i.e., SO storehouses are extremely caused freezes screen failure, the second jelly screen failure, the i.e. pass that SystemServer is relied on
Freeze screen failure, the 3rd jelly caused by key thread (main threads, foreground threads, ui threads and display threads) obstruction
Shield failure, i.e., jelly screen failure, the 4th jelly screen failure caused by the Binder thread blocks of Native layers, i.e. Kernel layers
Freeze screen failure and the 5th caused by Binder thread blocks and freeze screen failure, i.e. SystemServer processes and SurfaceFlinger
Abnormal caused freeze of process threads interaction shields failure.
The first jelly screen fault signature for freezing screen failure is SO storehouses exception, and the second jelly screen fault signature for freezing screen failure is
At least one thread block in main threads, foreground threads, ui threads and display threads, the 3rd freezes screen event
The jelly screen fault signature of barrier is that the Binder threads of Native layers progress interprocess communication block, and the 4th freezes the jelly of screen failure
Screen fault signature is that the Binder threads of Kernel layers progress interprocess communication block, and the 5th freezes the jelly screen failure of screen failure
It is characterized as that SystemServer processes interact with SurfaceFlinger process threads and exception occur or SurfaceFlinger enters
The handling duration of journey processing display request exceedes predetermined threshold value.The first jelly screen failure resolution policy for freezing screen failure is that unloading is different
Normal SO storehouses, and reload SO storehouses；The second jelly screen failure resolution policy for freezing screen failure is call operation systematic difference journey
Sequence obtains progress information without response mechanism, based on the program application identities in display request, and based on progress information deletion pair
The process answered restarts SystemServer processes；3rd, which freezes screen failure and the 4th, freezes the jelly screen failure resolution policy of screen failure
It is from the message queues of SystemServer processes and SurfaceFlinger process messages queue the two message queues
The most long Binder threads of obstruction duration are removed, from the message queue and SurfaceFlinger processes of SystemServer processes
A most long Binder thread of obstruction duration, Huo Zhecong are removed in the two message queues of message queue respectively
A length of vice-minister when a length of most long Binder threads and obstruction when obstruction is removed in the message queue of SystemServer processes
Binder threads, and a length of most long Binder threads and resistance when blocking are removed from SurfaceFlinger process message queues
The Binder threads of a length of vice-minister during plug；The 5th jelly screen failure resolution policy for freezing screen failure is the journey in being asked based on display
Sequence application identities obtain progress information, and based on process corresponding to progress information deletion.
In running of mobile terminal, monitor whether the mobile terminal occurs freezing screen failure, and monitoring that mobile terminal goes out
When now freezing screen failure, obtain it is current freeze screen fault message, specifically, the present invention by operating system Kernel layers,
Native layers, C++ ccf layers and Java framework layer set monitor, and the monitor set is operated in single thread
Kernel layers, Native layers, C++ ccf layers and Java framework layer critical processes in, when the operating system in mobile terminal from
Loader layers start, and formally enter after Kernel layers, monitor whether mobile terminal goes out by the monitor for being arranged on each layer
Now freeze screen failure.This is current freeze screen fault message include foreground process title, priority, lose at the beginning of window focus between,
Process between losing at the beginning of end time of window focus, refusal processing customer incident and when end time, problem occur
Master control interface, the time for recovering processing customer incident, freeze screen fault type and freeze screen fault signature etc..
Alternatively, in the present embodiment, monitor the mobile terminal whether occur freeze screen failure the step of include：
Whether the core library that the base class standard interface that monitoring initialize loading relies on there is exception, and monitor into
When the core library for the core library that the base class standard interface of row initialization loading relies on occurs abnormal, judge that the mobile terminal occurs
Freeze screen failure；
When monitoring inter-process data communication, whether the carry out the inter-process data communication first default thread is judged
Blocked state is in, if so, then judging that the mobile terminal occurs freezing screen failure；
When monitoring display request, whether judge to handle the second default thread of the display request in obstruction shape
State, if so, then judging that the mobile terminal occurs freezing screen failure.
The mobile terminal starts in operating system from Loader layers, and formally enters after Kernel layers, and calling is arranged on
Whether the core library that the monitor monitoring in Kernel layers initialize the base class standard interface dependence of loading there is exception, has
Whether the base class standard interface that body is loaded into each specific LCD and TP producers realization of internal memory for monitoring has the exception actively dished out
Information, if monitoring the abnormal information that base class standard interface is actively dished out, it can be determined that what the base class standard interface relied on
There is exception in core library, now can determine that mobile terminal occurs freezing screen failure, and if not hearing base class standard interface actively
The abnormal information dished out, then it can be determined that the core library that the base class standard interface relies on is normal, now, can determine that mobile terminal not
Occur freeze screen failure, the base class standard interface be by the way that LCD the and TP device drives of different components producer are analyzed,
Common part is extracted, and adds the acquisition of custom feature post package, by base class standard interface and program norm and parameter
It is required that the producer of different LCD and TP devices is published to, by producer in base class standard interface and the base of program norm and parameter request
The exploitation that concrete function is carried out on plinth is realized, when the producer of different LCD and TP devices returns to the concrete function of base class standard interface
Exploitation is realized, carries out the realization of the core library of each producer LCD and TP devices base class standard interface dependence.
When monitoring inter-process data communication, the mobile terminal judges the carry out inter-process data communication first default line
Whether journey, i.e. Binder threads are in blocked state, specifically, the maximum wound of the Binder threads of SystemServer processes
It is 16 to build number, and the maximum number that creates of the Binder threads of SurfaceFlinger processes is 4, program application process
The maximum number that creates of Binder threads is 8, is equal to corresponding process Binder threads most in the number that created of Binder threads
During big establishment number, whether the thread state value for the Binder threads for judging to have created is in default thread state value collection, if
The thread state value of the Binder threads created is in default thread state value collection, then judges the Binder threads created
Blocked state is in, now judges that mobile terminal occurs freezing screen failure, if the thread state of the Binder threads created
Value is not in default thread state value collection, then can be determined that the Binder threads created are not in blocked state shifting, this
When judge mobile terminal do not occur freeze screen failure, the thread state value Blocked, Active and Waiting Timeout etc., should
Default thread state value collection includes Blocked and Waiting Timeout etc., i.e., has created default line in each of current process
When the thread state value of journey is Blocked or Waiting Timeout, it is possible to determine that created default thread and be in blocking
State.It should be noted that above-mentioned default thread state value collection and thread state value can be by those skilled in the art according to reality
Situation is configured, and the present embodiment is not specifically limited to this.
When monitoring display request, the mobile terminal judges to handle the second default thread of display request, i.e. main
Whether thread, foreground threads, ui threads or display threads are in blocked state, specifically, record main threads,
The thread process duration of foreground threads, ui threads or display thread process display request, main threads,
When the thread process duration of foreground threads, ui threads or display threads is more than or equal to default handling duration, it can sentence
Thread corresponding to fixed is in blocked state, now can determine that mobile terminal occurs freezing screen failure.In specific implementation, when monitoring
During display request, from monitor show described in SystemServer process start to process ask when timing, to monitoring
The processing of SurfaceFlinger processes is completed to terminate timing during the display request after the processing of SystemServer processes, to obtain
The handling duration of display request, when managing duration in this place more than or equal to default handling duration, it is possible to determine that
SystemServer processes interact exception with SurfaceFlinger process threads, now can determine that mobile terminal occurs freezing screen event
Barrier.
Step S102, by the current basic information data progress frozen in screen fault message and first foundation database
With checking, to obtain matching the result；
The mobile terminal shields fault message and first foundation number when getting current jelly screen fault message, by current freeze
Matching checking is carried out according to the basic information data in storehouse, to obtain matching the result, specially freezes screen fault message from current
Middle extraction jelly screen fault category and jelly screen fault signature, then by the jelly screen fault category and jelly screen fault signature and the basic number
Matching checking is carried out according to the basic information data in storehouse, when the jelly screen fault category in the basic information data and freezes screen failure
Feature is identical with the jelly screen fault category and the jelly screen fault signature, then can be determined that matching is verified, otherwise judges matching
Checking is not by so as to obtain matching the result.
Step S103, when the matching the result is verified for matching, obtain and the current jelly screen failure letter
The basic information data of matching is ceased, and performs the jelly screen failure resolution policy in the basic information data.
The mobile terminal is obtained from basic database and frozen with current when the matching the result is verified for matching
Shield the basic information data of fault message matching, and perform the jelly screen failure resolution policy in the basic information data, for example, working as
The preceding jelly screen fault category that freezes in screen fault message is that the 3rd to freeze screen failure, freeze screen fault signature be between Native layers carry out process
The Binder threads of communication block, then are solved with the jelly screen failure in the current basic information data for freezing screen fault message and matching
Strategy is from the message queues of SystemServer processes and SurfaceFlinger process messages queue the two message queues
It is middle to remove the most long Binder threads of obstruction duration, enter from the message queue and SurfaceFlinger of SystemServer processes
A most long Binder thread of obstruction duration, Huo Zhecong are removed in the two message queues of journey message queue respectively
A length of vice-minister when a length of most long Binder threads and obstruction when obstruction is removed in the message queue of SystemServer processes
Binder threads, and a length of most long Binder threads and resistance when blocking are removed from SurfaceFlinger process message queues
The Binder threads of a length of vice-minister during plug.
In the present embodiment, the present invention includes jelly screen fault category, freezes screen fault signature and freezes screen failure by establishing
Resolution policy freezes the basic database of the basic information datas such as screen so that, will when monitoring that screen failure occurs freezing in mobile terminal
Freeze screen fault message to be matched with the basic information data in basic database, obtain corresponding jelly screen failure resolution policy,
And the jelly screen failure resolution policy is performed, and solve to freeze screen failure, it is automatic quick therefore, it is possible to when monitoring to freeze screen failure
Timely screen reason is frozen in positioning, and solves to freeze screen failure, is realized that the specific aim for freezing screen failure solves, is effectively lifted user's body
Test.
Further, reference picture 4, the second embodiment of present invention jelly screen solution method is proposed based on previous embodiment,
Difference with previous embodiment is that the jelly screen solution method also includes：
Step S104, during the jelly screen malfunction monitoring of the mobile terminal, obtain freeze screen malfunction monitoring data in real time,
And freeze screen characteristic information from the screen malfunction monitoring extracting data of freezing；
It should be noted that the present invention is based on previous embodiment, it is proposed that it is a kind of to predict the concrete mode for freezing screen, below only
It is explained, it is other to can refer to previous embodiment.
The present invention causes mobile terminal to occur freezing screen failure according to passing the reason for freezing screen failure positioning analysis experience
Reason is varied, freezes Kernel layers, Native layers, C++ ccf layers and Java before screen failure occurs by monitoring and identifying
Whether the kernel process in ccf layer there is obstruction, delay process or timeout treatment etc., and the kernel thread of the kernel process is
It is no obstruction, delay process or timeout treatment etc. occur, to obtain Monitoring Data, and the Monitoring Data is recorded and counted,
Then the data of kernel process and its kernel thread the appearance obstruction when each layer, delay process or timeout treatment are collected, and are counted
The feature for causing to freeze screen failure can be produced after the data occur and is ultimately resulted in and freezes the probability that screen failure occurs, is finally extracted
Go out the higher basic data information of probability, and the basic data information is write in the basic database of mobile terminal, realize and freeze
Screen prediction, the basic data information include freezing screen fault category, freeze screen fault signature and freezing screen failure solve survey rate etc..
It is real during the jelly screen malfunction monitoring of mobile terminal when whether there is freezing screen failure in monitoring mobile terminal
When obtain freeze screen malfunction monitoring data, and from the jelly screen malfunction monitoring extracting data freeze screen characteristic information, the jelly screen failure prison
Surveying data includes the current state information of kernel process in Kernel layers, Native layers, C++ ccf layers and Java framework layer, with
And the current state information of the kernel thread of kernel process, the jelly screen characteristic information include Kernel layers, Native layers, C++ frames
There is obstruction, delay process or timeout treatment etc. in kernel process in rack-layer and Java framework layer.
Step S105, the jelly screen characteristic information is subjected to matching with the basic data information in the second basic database and tested
Card, to obtain matching the result；
The mobile terminal is after jelly screen characteristic information is got, by the jelly screen characteristic information and the second basic database
Basic data information carry out matching checking, to obtain matching the result, specially from the basis in the second basic database
Whether data message can match the basic data information associated with the jelly screen characteristic information, if so, then matching the result
It is verified for matching, therefore represents that the jelly screen characteristic information causes the probability of mobile terminal appearance jelly screen failure higher, if it is not,
Then match the result for matching checking not by, therefore represent the jelly screen characteristic information cause mobile terminal occur freeze screen failure
Probability it is relatively low.
Step S106, when the matching the result is verified for matching, obtains and shield characteristic information with described freeze
The basic data information matched somebody with somebody, and perform the jelly screen failure resolution policy in the basic data information.
The mobile terminal is verified in the matching the result for matching, i.e., the jelly screen characteristic information causes mobile terminal
When the probability of appearance jelly screen failure is higher, the basic data information matched with the jelly screen characteristic information is obtained, and perform the basis
Jelly screen failure resolution policy in data message, for example, delay process occurs when specific some program application is frequent, then remember
The current state of monitored kernel process and its kernel thread during delay process in each layer occurs for the lower program application of record, such as
Fruit can match corresponding basis according to the current state of monitored kernel process and its kernel thread in basic database
Data message, then it represents that monitored kernel process and its current state of kernel thread have high probability to cause mobile terminal
Occur freezing screen, therefore can carry out freezing screen troubleshooting in advance.
In the present embodiment, the present invention freezes the Kernel layers before screen failure occurs, Native layers, C++ frameworks by obtaining
The current state of the kernel thread of the current state of kernel process and its kernel process in layer and Java framework layer, and extract high general
Rate produces the feature for freezing screen failure and ultimately results in the data message for freezing screen failure, so as to establish basic database, Ran Hou
When monitoring the jelly screen feature with the basic data information matches in the basic database, can freeze screen failure occur before,
Solve to freeze screen failure.
Further, based on above-mentioned first or second embodiments, it is proposed that the present invention freezes the 3rd implementation of screen solution method
Example, the difference with previous embodiment is, after step S103, the jelly screen solution method also includes：
When monitoring the current state for freezing screen failure to have solved state, from the current jelly screen fault message
Basic data information is extracted, and the basic data information is stored to default storage region；
When the basic data information stores completion, the current jelly screen fault message is deleted.
It should be noted that the present invention is based on previous embodiment, it is proposed that a kind of specific processing side for freezing screen fault message
Formula, only it is explained below, it is other to can refer to previous embodiment.
The mobile terminal is when monitoring the current state of current jelly screen failure to have solved state, from the current jelly screen event
Hinder and basic data information is extracted in information, and the basic data information is stored to default storage region, then in the basic number
It is believed that when breath storage is completed, delete and currently freeze screen fault message.
In the present embodiment, the present invention can be deleted the jelly screen fault message of collection after jelly screen failure is released,
The memory space of mobile terminal is discharged, improves the utilization rate of memory space.
Further, based on above-mentioned first, second or third embodiment, it is proposed that the present invention freezes the 4th of screen solution method
Embodiment, the difference with previous embodiment are, after step S102, the jelly screen solution method also includes：
The matching the result for matching checking not by when, the current screen fault message that freezes is exported to feature
Journal file.
It should be noted that the present invention is based on previous embodiment, it is proposed that a kind of specific output side for freezing screen fault message
Formula, only it is explained below, it is other to can refer to previous embodiment.
The mobile terminal the matching the result for matching checking not by when, will currently freeze screen fault message export to
Feature journal file, specifically, individually create a thread and the current screen fault message that freezes is output to Debugerd processes, by
Current freeze is shielded fault message orientation output into the feature journal file with the processing of Debugerd authorities by Debugerd processes.
Alternatively, in the present embodiment, by it is described it is current freeze screen fault message export to the step of feature journal file it
Afterwards, in addition to：
Feature journal file is read in timing from default storage region, and judges that the bit number of the feature journal file is
It is no to be more than or equal to predetermined bit number；
When the bit number of the feature journal file is more than or equal to predetermined bit number, by the feature journal file
Default high in the clouds is reached to be stored.
Feature journal file is read in mobile terminal timing from default storage region, and judges this feature journal file
Whether bit number is more than or equal to predetermined bit number, is then more than or equal to predetermined bit in the bit number of this feature journal file
During number, the feature journal file in default storage region is uploaded to default high in the clouds and stored, and from default storage region
Delete and upload successful feature journal file.
In the present embodiment, the present invention can match the result for matching checking not by when, by this it is current freeze shield
Fault message is exported to feature journal file, when unknown jelly screen failure occurs in terminal easy to remove, reads feature journal file, from
And fast positioning freezes screen reason, human cost and time cost are greatly reduced.
In addition, the embodiment of the present invention also proposes a kind of computer-readable recording medium, the computer-readable recording medium
On be stored with jelly screen settlement procedure, the screen settlement procedure that freezes realizes following steps when being executed by processor：
Monitor whether the mobile terminal occurs freezing screen failure, and shield failure monitoring that freezing occurs in the mobile terminal
When, obtain the current jelly screen fault message of the mobile terminal；
The current screen fault message that freezes is subjected to matching checking with the basic information data in first foundation database, with
Obtain matching the result；
When the matching the result is verified for matching, obtain and the current base for freezing screen fault message and matching
Plinth information data, and perform the jelly screen failure resolution policy in the basic information data.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
Whether the core library that the base class standard interface that monitoring initialize loading relies on there is exception, and monitor into
When the core library for the core library that the base class standard interface of row initialization loading relies on occurs abnormal, judge that the mobile terminal occurs
Freeze screen failure；
When monitoring inter-process data communication, whether the carry out the inter-process data communication first default thread is judged
Blocked state is in, if so, then judging that the mobile terminal occurs freezing screen failure；
When monitoring display request, whether judge to handle the second default thread of the display request in obstruction shape
State, if so, then judging that the mobile terminal occurs freezing screen failure.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
During the jelly screen malfunction monitoring of the mobile terminal, obtain freeze screen malfunction monitoring data in real time, and from described
Freeze screen malfunction monitoring extracting data and freeze screen characteristic information；
The basic data information frozen in screen characteristic information and the second basic database is subjected to matching checking, to obtain
Match the result；
When the matching the result is verified for matching, obtain and the basic number for freezing screen characteristic information and matching
It is believed that breath, and perform the jelly screen failure resolution policy in the basic data information.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
When monitoring the current state for freezing screen failure to have solved state, from the current jelly screen fault message
Basic data information is extracted, and the basic data information is stored to default storage region；
When the basic data information stores completion, the current jelly screen fault message is deleted.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
The matching the result for matching checking not by when, the current screen fault message that freezes is exported to feature
Journal file.
Further, described freeze also realizes following steps when shielding settlement procedure by the computing device：
Feature journal file is read in timing from default storage region, and judges that the bit number of the feature journal file is
It is no to be more than or equal to predetermined bit number；
When the bit number of the feature journal file is more than or equal to predetermined bit number, by the feature journal file
Default high in the clouds is reached to be stored.
The specific embodiment of computer-readable recording medium of the present invention and each specific embodiment of above-mentioned jelly screen solution method
Essentially identical, therefore not to repeat here.
It should be noted that herein, term " comprising ", "comprising" or its any other variant are intended to non-row
His property includes, so that process, method, article or system including a series of elements not only include those key elements, and
And also include the other element being not expressly set out, or also include for this process, method, article or system institute inherently
Key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that including this
Other identical element also be present in the process of key element, method, article or system.
The embodiments of the present invention are for illustration only, do not represent the quality of embodiment.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on such understanding, technical scheme is substantially done to prior art in other words
Going out the part of contribution can be embodied in the form of software product, and the computer software product is stored in one as described above
In storage medium (such as ROM/RAM, magnetic disc, CD), including some instructions to cause a station terminal equipment (can be mobile phone,
Computer, server, air conditioner, or network equipment etc.) perform method described in each embodiment of the present invention.
The preferred embodiments of the present invention are these are only, are not intended to limit the scope of the invention, it is every to utilize this hair
The equivalent structure or equivalent flow conversion that bright specification and accompanying drawing content are made, or directly or indirectly it is used in other related skills
Art field, is included within the scope of the present invention.
Claims (10)
1. one kind freezes screen solution method, it is characterised in that the screen solution method of freezing is applied to mobile terminal, and the screen that freezes solves
Method comprises the following steps：
Monitor whether the mobile terminal occurs freezing screen failure, and when monitoring that screen failure occurs freezing in the mobile terminal, obtain
Take the current jelly screen fault message of the mobile terminal；
The current screen fault message that freezes is subjected to matching checking with the basic information data in first foundation database, to obtain
Match the result；
When the matching the result is verified for matching, obtains the basis matched with the current jelly screen fault message and believe
Data are ceased, and perform the jelly screen failure resolution policy in the basic information data.
2. as claimed in claim 1 freeze screen solution method, it is characterised in that whether the monitoring mobile terminal freezes
The step of shielding failure includes：
Whether the core library that monitoring initialize the base class standard interface dependence of loading there is exception, and is monitoring to carry out just
When the core library for the core library that the base class standard interface of beginningization loading relies on occurs abnormal, judge that the mobile terminal occurs freezing screen
Failure；
When monitoring inter-process data communication, judge whether the carry out the inter-process data communication first default thread is located
In blocked state, if so, then judging that the mobile terminal occurs freezing screen failure；
When monitoring display request, judge whether the second default thread for handling the display request is in blocked state, if
It is then to judge that the mobile terminal occurs freezing screen failure.
3. as claimed in claim 1 or 2 freeze screen solution method, it is characterised in that the screen solution method of freezing also includes：
During the jelly screen malfunction monitoring of the mobile terminal, obtain freeze screen malfunction monitoring data in real time, and freeze screen from described
Malfunction monitoring extracting data freezes screen characteristic information；
The basic data information frozen in screen characteristic information and the second basic database is subjected to matching checking, to obtain matching
The result；
When the matching the result is verified for matching, obtain and the basic data letter for freezing screen characteristic information and matching
Breath, and perform the jelly screen failure resolution policy in the basic data information.
4. as claimed in claim 1 or 2 freeze shields solution method, it is characterised in that the acquisition shields failure with current freeze
The basic information data of information matches, and the step of perform the jelly screen failure resolution policy in the basic information data after,
The screen solution method of freezing also includes：
When monitoring the current state for freezing screen failure to have solved state, extracted from current freeze in screen fault message
Basic data information, and the basic data information is stored to default storage region；
When the basic data information stores completion, the current jelly screen fault message is deleted.
5. as claimed in claim 1 or 2 freeze screen solution method, it is characterised in that described by the current jelly screen fault message
Matching checking is carried out with the basic information data in first foundation database, after obtaining the step of matching the result, institute
Stating jelly screen solution method also includes：
The matching the result for matching checking not by when, the current screen fault message that freezes is exported to feature daily record
File.
6. as claimed in claim 5 freeze screen solution method, it is characterised in that described by the current jelly screen fault message output
The step of feature journal file, the screen solution method of freezing also includes：
Feature journal file is read in timing from default storage region, and judges whether the bit number of the feature journal file is big
In or equal to predetermined bit number；
When the bit number of the feature journal file is more than or equal to predetermined bit number, the feature journal file is uploaded to
Default high in the clouds is stored.
7. a kind of mobile terminal, it is characterised in that the mobile terminal includes：Memory, processor and it is stored in the storage
On device and the jelly screen settlement procedure that can run on the processor, the screen settlement procedure that freezes is by real during the computing device
Existing following steps：
Monitor whether the mobile terminal occurs freezing screen failure, and when monitoring that screen failure occurs freezing in the mobile terminal, obtain
Take the current jelly screen fault message of the mobile terminal；
The current screen fault message that freezes is subjected to matching checking with the basic information data in first foundation database, to obtain
Match the result；
When the matching the result is verified for matching, obtains the basis matched with the current jelly screen fault message and believe
Data are ceased, and perform the jelly screen failure resolution policy in the basic information data.
8. mobile terminal as claimed in claim 7, it is characterised in that when the jelly screen settlement procedure is by the computing device
Also realize following steps：
Whether the core library that monitoring initialize the base class standard interface dependence of loading there is exception, and is monitoring to carry out just
When the core library for the core library that the base class standard interface of beginningization loading relies on occurs abnormal, judge that the mobile terminal occurs freezing screen
Failure；
When monitoring inter-process data communication, judge whether the carry out the inter-process data communication first default thread is located
In blocked state, if so, then judging that the mobile terminal occurs freezing screen failure；
When monitoring display request, judge whether the second default thread for handling the display request is in blocked state, if
It is then to judge that the mobile terminal occurs freezing screen failure.
9. mobile terminal as claimed in claim 7 or 8, it is characterised in that the screen settlement procedure that freezes is held by the processor
Following steps are also realized during row：
During the jelly screen malfunction monitoring of the mobile terminal, obtain freeze screen malfunction monitoring data in real time, and freeze screen from described
Malfunction monitoring extracting data freezes screen characteristic information；
The basic data information frozen in screen characteristic information and the second basic database is subjected to matching checking, to obtain matching
The result；
When the matching the result is verified for matching, obtain and the basic data letter for freezing screen characteristic information and matching
Breath, and perform the jelly screen failure resolution policy in the basic data information.
10. a kind of computer-readable recording medium, it is characterised in that jelly screen solution is stored with the computer-readable recording medium
Certainly program, described freeze realize that the jelly screen as any one of claim 1 to 6 solves when screen settlement procedure is executed by processor
The step of method.
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