CN107784547A - Method and apparatus are recommended by repair shop based on information of reporting a case to the security authorities - Google Patents
Method and apparatus are recommended by repair shop based on information of reporting a case to the security authorities Download PDFInfo
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- CN107784547A CN107784547A CN201610860654.0A CN201610860654A CN107784547A CN 107784547 A CN107784547 A CN 107784547A CN 201610860654 A CN201610860654 A CN 201610860654A CN 107784547 A CN107784547 A CN 107784547A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
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Abstract
Method is recommended by a kind of repair shop based on information of reporting a case to the security authorities of the present invention, and methods described includes：Receive the request of reporting a case to the security authorities of client, according to the information of being reported a case to the security authorities corresponding to acquisition request of reporting a case to the security authorities, type of recommendation corresponding with the information of reporting a case to the security authorities is determined according to the information of reporting a case to the security authorities, searched according to the type of recommendation of determination and identified with the repair shops of the information matches of reporting a case to the security authorities, repair shop's information corresponding with repair shop mark is sent to corresponding client terminal.The process entirely recommended is recommended automatically according to information of reporting a case to the security authorities, time saving and energy saving, and independent of the cognition of individual, improves the accuracy of recommendation.In addition, it is also proposed that a kind of repair shop's recommendation apparatus based on information of reporting a case to the security authorities.
Description
Technical field
The present invention relates to computer disposal field, more particularly to a kind of repair shop based on information of reporting a case to the security authorities recommend method and
Device.
Background technology
With the development of insurance business, increasing people proceed by it is various insure, wherein, for like car people
Scholar, typically all can be that the car of oneself is insured, when car breaks down, car owner can contact insurance company and be settled a claim.
It is customer service for convenience, insurance company can cooperate with many repair shops, when the car of client breaks down, for visitor
Family recommends repair shop to be repaired, and price for repairing is directly undertaken by insurance company.But traditional side for lead referral repair shop
Method is manually to recommend repair shop by phone agent personnel, so often wastes substantial amounts of manpower and materials, and because traditional pushes away
Personal view of the method based on seat personnel is recommended, if the cognition of seat personnel is wrong, the inaccuracy recommended may be caused.
The content of the invention
Based on this, it is necessary in view of the above-mentioned problems, offer is a kind of time saving and energy saving and more accurately based on information of reporting a case to the security authorities
Method and apparatus are recommended by repair shop.
Method is recommended by a kind of repair shop based on information of reporting a case to the security authorities, and this method includes：Receive the request of reporting a case to the security authorities of client；According to institute
State information of being reported a case to the security authorities corresponding to acquisition request of reporting a case to the security authorities；Type of recommendation corresponding with the information of reporting a case to the security authorities is determined according to the information of reporting a case to the security authorities；
Searched according to the type of recommendation of determination and identified with the repair shop of the information matches of reporting a case to the security authorities；Will be with repair shop mark pair
The repair shop's information answered is sent to corresponding client terminal.
In one of the embodiments, the step of type of recommendation corresponding with the information of reporting a case to the security authorities is determined according to the information of reporting a case to the security authorities
Suddenly include：Whether the information for intention of client is included in information of being reported a case to the security authorities described in judgement, if so, then according to the information for intention of the client
It is determined that type of recommendation corresponding with the information of reporting a case to the security authorities；If there is no the information for intention for including client in the information of reporting a case to the security authorities, press
Type of recommendation corresponding with the information of reporting a case to the security authorities is determined according to default rule.
In one of the embodiments, it is described to be searched and the information matches of reporting a case to the security authorities according to the type of recommendation of determination
The step of repair shop identifies includes：Positional information of being in danger in information of being reported a case to the security authorities described in acquisition；According to the type of recommendation determine with
The repair area of the positional information matching that is in danger；Search all repair shop's marks corresponding with the repair area；Will be with going out
The nearest repair shop's mark of dangerous positional distance identifies as with the repair shop of the information matches of reporting a case to the security authorities.
In one of the embodiments, repaiied with the information matches of reporting a case to the security authorities being searched according to the type of recommendation of determination
Also include after the step of reason emblem mark is known：Judge whether can find and the letter of reporting a case to the security authorities according to the type of recommendation of determination
Repair shop's mark of breath matching；If so, then enter will repair shop's information corresponding with repair shop mark be sent to it is corresponding
The step of client terminal；If it is not, type of recommendation corresponding with the information of reporting a case to the security authorities then is changed, according to the type of recommendation weight after replacing
New search identifies with the repair shop of the information matches of reporting a case to the security authorities.
In one of the embodiments, searched and the information matches of reporting a case to the security authorities according to the type of recommendation of determination described
Repair shop mark the step of after also include：, will be according to the type of recommendation using the type of recommendation of determination as first node
The repair shop's mark found is used as section point, and according to the relation between default first node and section point, generation pushes away
Recommend the flow chart of process.
A kind of repair shop's recommendation apparatus based on information of reporting a case to the security authorities, described device include：Receiving module, for receiving client's
Report a case to the security authorities request；Acquisition module, for information of being reported a case to the security authorities corresponding to acquisition request of being reported a case to the security authorities according to；Determining module, for according to institute
State information of reporting a case to the security authorities and determine type of recommendation corresponding with the information of reporting a case to the security authorities；Searching modul, for the type of recommendation according to determination
Search and identified with the repair shop of the information matches of reporting a case to the security authorities；Sending module, for that corresponding with repair shop mark will repair
Factory's information is sent to corresponding client terminal.
In one of the embodiments, the determining module be additionally operable to judge described in whether report a case to the security authorities in information comprising client
Information for intention, if so, type of recommendation corresponding with the information of reporting a case to the security authorities then is determined according to the information for intention of the client, if it is not,
Then type of recommendation corresponding with the information of reporting a case to the security authorities is determined according to default rule.
In one of the embodiments, the searching modul includes：Position information acquisition module, for obtaining described report a case to the security authorities
Positional information of being in danger in information；Repair area determining module, for being determined and the position of being in danger according to the type of recommendation
The repair area of information matches；Identifier lookup module, for searching all repair shop's marks corresponding with the repair area；
With module, for being identified with the nearest repair shop of the positional distance that is in danger as the repairing emblem mark with the information matches of reporting a case to the security authorities
Know.
In one of the embodiments, described device also includes：Judge module, judge the type of recommendation according to determination
Whether can find and be identified with the repair shop of the information matches of reporting a case to the security authorities；If so, then notify that sending module will be with the repairing
Repair shop's information corresponding to emblem mark knowledge is sent to corresponding client terminal；If it is not, then change push away corresponding with the information of reporting a case to the security authorities
Type is recommended, is searched according to the type of recommendation after replacing and is identified with the repair shop of the information matches of reporting a case to the security authorities again.
In one of the embodiments, described device also includes：Generation module, for using the type of recommendation of determination as
One node, using the repair shop found according to the type of recommendation mark be used as section point, according to default first node with
Relation between section point, generate the flow chart of recommendation process.
Method and apparatus are recommended by the above-mentioned repair shop based on information of reporting a case to the security authorities, by receiving the request of reporting a case to the security authorities of client, Ran Hougen
According to information of being reported a case to the security authorities corresponding to acquisition request of reporting a case to the security authorities, type of recommendation corresponding with the information of reporting a case to the security authorities then is determined according to information of reporting a case to the security authorities,
Searched according to the type of recommendation and identified with the repair shop for information matches of reporting a case to the security authorities, finally will be with the corresponding repair shop of mark of the repair shop
Information is sent to corresponding client terminal, and such client's can is carried out according to the repair shop's information received to the repair shop specified
Maintenance.Automatically according to the information matches type of recommendation of reporting a case to the security authorities of user in whole process, and according to type of recommendation lookup with reporting a case to the security authorities
Repair shop's mark of information matches.Because the basis information of reporting a case to the security authorities that the process entirely recommended is system intelligence is recommended, save
Shi Shengli, and independent of the cognition of individual, improve the accuracy of recommendation.
Brief description of the drawings
Fig. 1 is the applied environment figure that method is recommended by the repair shop based on information of reporting a case to the security authorities in one embodiment；
Fig. 2 is the flow chart that method is recommended by the repair shop based on information of reporting a case to the security authorities in one embodiment；
Fig. 3 is the method flow for determining type of recommendation corresponding with information of reporting a case to the security authorities in one embodiment according to information of reporting a case to the security authorities
Figure；
Fig. 4 is to search the method flow identified with the repair shop for information matches of reporting a case to the security authorities in one embodiment according to type of recommendation
Figure；
Fig. 5 is the flow chart that method is recommended by the repair shop based on information of reporting a case to the security authorities in another embodiment；
Fig. 6 is the flow chart that method is recommended by the repair shop based on information of reporting a case to the security authorities in another embodiment；
Fig. 7 is the schematic diagram of recommended flowsheet figure in one embodiment；
Fig. 8 is the structured flowchart of repair shop's recommendation apparatus based on information of reporting a case to the security authorities in one embodiment；
Fig. 9 is the structured flowchart of searching modul in one embodiment；
Figure 10 is the structured flowchart of repair shop's recommendation apparatus based on information of reporting a case to the security authorities in another embodiment；
Figure 11 is the structured flowchart of repair shop's recommendation apparatus based on information of reporting a case to the security authorities in another embodiment.
Embodiment
In order to make the purpose , technical scheme and advantage of the present invention be clearer, it is right below in conjunction with drawings and Examples
The present invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, and
It is not used in the restriction present invention.
As shown in figure 1, in one embodiment, a kind of repair shop based on information of reporting a case to the security authorities recommends method to can be applied to such as figure
In application environment shown in 1, in the application environment, terminal 102 passes through network connection with server 104.Wherein, terminal 102
It can be smart mobile phone, tablet personal computer, notebook computer, desktop computer etc., but be not limited thereto.Server 104 can be with
Independent server or multiple server groups into server cluster.Terminal 102 is sent to for the request that will report a case to the security authorities
Server 104, after server 104 receives request of reporting a case to the security authorities, information of reporting a case to the security authorities corresponding with the request of reporting a case to the security authorities is obtained, according to letter of reporting a case to the security authorities
Breath determines type of recommendation corresponding with information of reporting a case to the security authorities, and then searches the repairing emblem mark with information matches of reporting a case to the security authorities according to type of recommendation
Know, repair shop's information corresponding with repair shop mark is sent to terminal 102.
As shown in Fig. 2 in one embodiment it is proposed that method, the party are recommended by a kind of repair shop based on information of reporting a case to the security authorities
Method includes：
Step 202, the request of reporting a case to the security authorities of client is received.
In the present embodiment, when the vehicle of insuring of client breaks down, can be reported a case to the security authorities to insurance company to insure public affairs
Department is repaired according to the information of reporting a case to the security authorities of client for the suitable repair shop of lead referral.Vehicle insurance system hair in terminal to server
Case of delivering newspaper is asked, and request of reporting a case to the security authorities can be sent to vehicle insurance system by modes such as short message, instant messages, wherein, request of reporting a case to the security authorities can
To be transmitted by speech form, can also be transmitted by written form.If request of reporting a case to the security authorities is entered by speech form
What row was sent, then vehicle insurance system can convert the speech into recognizable word automatically on backstage.
Step 204, according to information of being reported a case to the security authorities corresponding to acquisition request of reporting a case to the security authorities.
In the present embodiment, after the vehicle insurance system in server receives request of reporting a case to the security authorities, it can further obtain and be reported a case to the security authorities with this
Reported a case to the security authorities corresponding to request information.Information of reporting a case to the security authorities includes identity information, positional information of being in danger, vehicle information, the product of vehicle of user
Board information, the car system of vehicle, the information for intention etc. of client.Wherein, the identity information of user is used for one user of unique mark, visitor
The information for intention at family refers to whether the region i.e. client that repairs whether client has intention has special requirement to the region that repairs, position of being in danger
Confidence breath refers to the position when position that vehicle breaks down currently is reported a case to the security authorities where vehicle.Receive the request of reporting a case to the security authorities of user
Afterwards, according to the information of being reported a case to the security authorities corresponding to acquisition request of reporting a case to the security authorities.Please specifically, there is the vehicle insurance system extraction in server to report a case to the security authorities first
The information included in asking, at least need to include the identity information of user in request of reporting a case to the security authorities.If also include position of being in danger in request of reporting a case to the security authorities
Confidence breath, information of vehicles, then directly extract, if not including these information, then need vehicle insurance system to go to obtain automatically.Wherein,
Positional information of being in danger can be obtained using GPS positioning technology by location client terminal, and information of vehicles then needs basis first
Policy information corresponding to the identity information lookup of user, information of vehicles of then being insured according to corresponding to searching policy information.
Step 206, type of recommendation corresponding with the information of reporting a case to the security authorities is determined according to information of reporting a case to the security authorities.
In the present embodiment, after the vehicle insurance system in server gets information of reporting a case to the security authorities, first have to determine and the letter of reporting a case to the security authorities
Type of recommendation corresponding to breath.Multiple different type of recommendation are typically pre-set in vehicle insurance system, such as, type of recommendation can be with
It is divided into：" be in danger area preference+nearby principle ", " urban areas preferential+nearby principle ", " brand preferential+nearby principle " etc..For
Fully meet the needs of client, the information for intention of client whether is included in the information that first determines whether to report a case to the security authorities, be i.e. whether client is intentional
To the region that repairs, if so, type of recommendation corresponding to then being determined according to the purpose of client, such as, the purpose of client if
Urban areas is preferential, then is directly set to type of recommendation " urban areas preferential+nearby principle ".If in information of reporting a case to the security authorities not comprising
The information for intention of user, then the way of recommendation of acquiescence can be selected, such as, the type of recommendation of acquiescence can be set to " region of being in danger
Preferentially+nearby principle ".Certainly the brand message of vehicle and the car system information of vehicle can also be referred to, if vehicle is distinctive product
Board and car system, then it can select " brand preferential+nearby principle ".
Step 208, searched according to type of recommendation and identified with the repair shop for information matches of reporting a case to the security authorities.
In the present embodiment, after vehicle insurance system has determined type of recommendation according to information of reporting a case to the security authorities, according to the type of recommendation of determination
Search and report a case to the security authorities information matches repair shop mark.Specifically, the positional information of being in danger in information of reporting a case to the security authorities, Ran Hougen are obtained first
The repair shop region for determining to match with positional information of being in danger according to the type of recommendation of determination, then search corresponding with the repair shop region
All repair shops mark, calculate repair shop position and the distance between position of being in danger corresponding to each repair shop mark respectively,
The repair shop mark nearest with the positional distance that is in danger is identified as with the repair shop for information matches of reporting a case to the security authorities.
Step 210, repair shop's information corresponding with repair shop mark is sent to corresponding client terminal.
In the present embodiment, after vehicle insurance system searching identifies to the repair shop for information matches of reporting a case to the security authorities, according to the repairing emblem mark
Know repair shop's information corresponding to obtaining, repair shop's information includes the positional information of repair shop, contact method etc., repaiied what is got
Reason factory information is sent to corresponding client terminal, and such client's can is found according to the positional information and contact method of repair shop
The corresponding repair shop is repaired.
In the present embodiment, the request of reporting a case to the security authorities of client is received by server, then basis is reported a case to the security authorities corresponding to acquisition request
Report a case to the security authorities information, type of recommendation corresponding with information of reporting a case to the security authorities then is determined according to information of reporting a case to the security authorities, searched and report according to the type of recommendation
Repair shop's mark of case information matches, finally will repair shop's information corresponding with repair shop mark be sent to corresponding to client's end
End, such client's can are repaired according to the repair shop's information received to the repair shop specified.Automatic root in whole process
According to the information matches type of recommendation of reporting a case to the security authorities of user, and searched according to type of recommendation and identified with the repair shop for information matches of reporting a case to the security authorities.
It is time saving and energy saving because the basis information of reporting a case to the security authorities that the process entirely recommended is system intelligence is recommended, and independent of individual
Cognition, improve the accuracy of recommendation.
As shown in figure 3, in one embodiment, the step of type of recommendation corresponding with information of reporting a case to the security authorities is determined according to information of reporting a case to the security authorities
Suddenly include：
Step 206A, judgement reports a case to the security authorities whether include the information for intention of client in information, if so, then enter step 206B, if
It is no, then into step 206C.
In the present embodiment, type of recommendation corresponding with information of reporting a case to the security authorities is determined according to information of reporting a case to the security authorities, in order to meet as far as possible
The demand of client, first, vehicle insurance system judge to report a case to the security authorities the information for intention of client whether is included in information, and the information for intention of client is
Refer to chosen whether special requirement of the client to repair shop, such as, it is desirable to repair shop corresponding with the brand, then with regard to basis
The requirement of client, " preferential+nearest principle of brand " is used as type of recommendation.It is pre- according to system if client does not specially require
The rule first set determines type of recommendation, such as, can will " area preference that is in danger+nearest principle " type of recommendation by default,
When client does not specially require, the type of recommendation of the acquiescence can be selected.The requirement that thus can fully meet client is
The most suitable repair shop of lead referral.
Step 206B, type of recommendation corresponding with information of reporting a case to the security authorities is determined according to the information for intention of client.
In the present embodiment, if vehicle insurance system has got the information for intention of client from information of reporting a case to the security authorities, according to the visitor
The information for intention at family determines type of recommendation corresponding with information of reporting a case to the security authorities.Specifically, if customer requirement is paid the utmost attention to love car pair with it
The brand repair shop answered, then the type of recommendation of " preferential+nearest principle of brand " is selected, if customer requirement is paid the utmost attention to incity and repaiied
Factory is managed, then selects the type of recommendation of " preferential+nearest principle of urban areas ", if the repair shop that customer requirement is nearest, selection " goes out
The type of recommendation of dangerous area preference+nearest principle ".
Step 206C, type of recommendation corresponding with the information of reporting a case to the security authorities is determined according to default rule.
In the present embodiment, if vehicle insurance system obtains the information for intention less than client from information of reporting a case to the security authorities, one can be entered
Step obtains the brand and car system information of vehicle, if the brand of corresponding vehicle and car system information belong to limited edition, can select
Select the type of recommendation of " preferential+nearest principle of brand ".If corresponding vehicle is relatively conventional or common, can select " to go out danger zone
The type of recommendation of preferential+nearest principle in domain ".
As shown in figure 4, in one embodiment, search what is identified with the repair shop for information matches of reporting a case to the security authorities according to type of recommendation
Step includes：
Step 208A, obtain the positional information of being in danger in information of reporting a case to the security authorities.
In the present embodiment, it is general using most in order to be offering customers service as early as possible after type of recommendation is determined
Approximately principle, so vehicle insurance system also needs to obtain the positional information of being in danger in information of reporting a case to the security authorities, then according to the positional information of being in danger
Come the repair area for the information matches that determine and report a case to the security authorities.Determine after repair area in the repair area to be that lead referral is most suitable
Repair shop.
Step 208B, the repair area for determining to match with positional information of being in danger according to type of recommendation.
In the present embodiment, different type of recommendation corresponds to different recommendation rules.Specifically, when type of recommendation is " to go out
During dangerous area preference+nearest principle ", then the repair area that is matched with positional information of being in danger is the region being in danger where position.
When type of recommendation is " preferential+nearest principle of urban areas ", then the repair area matched with positional information of being in danger is with being in danger
The nearest urban areas in position.When type of recommendation is " preferential+nearest principle of brand ", then repaiied with what positional information of being in danger matched
Reason region is region corresponding with the designer-label store that position of being in danger is nearest.
Step 208C, search all repair shop's marks corresponding with repair area.
In the present embodiment, it is in advance repair shop setting area, has determined and inference type and positional information of being in danger
After the repair area matched somebody with somebody, it is also necessary to which all repair shops mark of the vehicle insurance system searching in the repair area, repair shop's mark are used
In one repair shop of unique mark.
Step 208D, identified with the nearest repair shop of the positional distance that is in danger as the repairing emblem mark with information matches of reporting a case to the security authorities
Know.
In the present embodiment, the vehicle insurance system searching in server identifies to all repair shops corresponding with repair area
Afterwards, obtain with the corresponding more specific location information of each repair shop mark, calculate each repair shop identify corresponding to particular location and
It is in danger the distance between position, the closest repair shop being calculated is identified as the repair shop with information matches of reporting a case to the security authorities
Mark, repair shop's information corresponding with repair shop mark is then obtained, the repair shop is sent to corresponding client terminal.Should
The method of repair shop is recommended to take into full account the wish of client, if client does not have combination that again can be intelligent during particular/special requirement to go out
Dangerous positional information is the most suitable repair shop of lead referral.
As shown in figure 5, in one embodiment, repair corresponding with information of reporting a case to the security authorities is being searched according to the type of recommendation of determination
Also include after the step of emblem mark is known：
Step 212, whether judge can to find and report a case to the security authorities according to the type of recommendation of determination the repairing emblem marks of information matches
Know, if so, then entering step 210, if it is not, then entering step 214.
In the present embodiment, vehicle insurance system is searched repair shop corresponding with information of reporting a case to the security authorities according to the type of recommendation of determination and identified
Afterwards, it is also necessary to the repair shop's mark for the information matches that judge whether can to find and report a case to the security authorities, if can find, then will be repaiied with this
Repair shop's information corresponding to reason emblem mark knowledge is sent to corresponding client terminal, if not finding, illustrates that the type of recommendation does not conform to
Fit, it is necessary to change type of recommendation.
Step 214, change and report a case to the security authorities the type of recommendation of information matches, subsequently into step 208 according to the recommendation after replacing
Type searches repair shop's mark corresponding with information of reporting a case to the security authorities again.
In the present embodiment, if vehicle insurance system is searched less than the repairing with information matches of reporting a case to the security authorities according to the type of recommendation of determination
Emblem mark is known, then is searched and letter of reporting a case to the security authorities according to the type of recommendation after change again again after the type of recommendation of information matches of changing and report a case to the security authorities
Repair shop corresponding to breath identifies.For example according to type of recommendation be " area preference that is in danger+nearest principle ", if where client
Region of being in danger it is remoter without corresponding repair shop, then need to reselect type of recommendation, for example " city can be changed to
Area preference+nearby principle ".
As shown in fig. 6, in one embodiment, repair corresponding with information of reporting a case to the security authorities is being searched according to the type of recommendation of determination
Also include after the step of emblem mark is known：
Step 216, using the type of recommendation of determination as first node, the repair shop found according to type of recommendation is identified
As section point, according to the relation between default first node and section point, the flow chart of recommendation process is generated.
In the present embodiment, for the ease of subsequently intuitively viewing is the process that user recommends repair shop, in vehicle insurance system
The middle type of recommendation using determination is as first node, using the repair shop found according to the type of recommendation mark as the second section
Point, according to the relation (such as set membership) between the first node and section point pre-set, generate the stream of recommendation process
Cheng Tu.In another embodiment, using client terminal corresponding to the repair shop found mark is sent to as the 3rd node, so
Backstage can intuitively sees the flow chart displaying of the progress for recommending repair shop and recommendation process, as shown in fig. 7, for one
The schematic diagram of recommended flowsheet figure in embodiment, in this embodiment, according to the type of recommendation of " area preference that is in danger+nearest principle "
Recommended, repair shop is matched according to the type of recommendation, then push away repairing by short message, so can is directly perceived on backstage
See the process and progress for pushing away and repairing for the user and (recommend repair shop).
As shown in figure 8, in one embodiment it is proposed that a kind of repair shop's recommendation apparatus based on information of reporting a case to the security authorities, the dress
Put including：
Receiving module 802, for receiving the request of reporting a case to the security authorities of client.
Acquisition module 804, for according to information of being reported a case to the security authorities corresponding to acquisition request of reporting a case to the security authorities.
Determining module 806, for determining type of recommendation corresponding with information of reporting a case to the security authorities according to information of reporting a case to the security authorities.
Searching modul 808, identified for being searched according to the type of recommendation of determination with the repair shop for information matches of reporting a case to the security authorities.
Sending module 810, for repair shop's information corresponding with repair shop mark to be sent into corresponding client terminal.
In one embodiment, determining module is additionally operable to judge to report a case to the security authorities whether include the information for intention of client in information, if
It is type of recommendation corresponding with information of reporting a case to the security authorities then to be determined according to the information for intention of client, if it is not, then being determined according to default rule
Type of recommendation corresponding with information of reporting a case to the security authorities.
As shown in figure 9, in one embodiment, searching modul 808 includes：
Position information acquisition module 808A, for obtaining the positional information of being in danger in information of reporting a case to the security authorities.
Repair area determining module 808B, for the repairing area for determining to match with positional information of being in danger according to type of recommendation
Domain.
Identifier lookup module 808C, for searching all repair shop's marks corresponding with repair area.
Matching module 808D, for using with the positional distance that is in danger it is nearest repair shop mark as with information matches of reporting a case to the security authorities
Repair shop identifies.
As shown in Figure 10, in one embodiment, above-mentioned repair shop's recommendation apparatus based on information of reporting a case to the security authorities also includes：
Judge module 809, the repairing for the information matches that judge whether can to find and report a case to the security authorities according to the type of recommendation of determination
Emblem mark is known；If so, then notify sending module that repair shop's information corresponding with repair shop mark is sent into corresponding client terminal；
If it is not, the type of recommendation for information matches of then changing and report a case to the security authorities, searched and reported a case to the security authorities again information according to the type of recommendation after replacing
The repair shop's mark matched somebody with somebody.
As shown in figure 11, in one embodiment, above-mentioned repair shop's recommendation apparatus based on information of reporting a case to the security authorities also includes：
Generation module 812, for using the type of recommendation of determination as first node, being repaiied what is found according to type of recommendation
Reason emblem mark, which is known, is used as section point, according to the relation between default first node and section point, generates the stream of recommendation process
Cheng Tu.
Each technical characteristic of embodiment described above can be combined arbitrarily, to make description succinct, not to above-mentioned reality
Apply all possible combination of each technical characteristic in example to be all described, as long as however, the combination of these technical characteristics is not deposited
In contradiction, the scope that this specification is recorded all is considered to be.
Embodiment described above only expresses the several embodiments of the present invention, and its description is more specific and detailed, but simultaneously
Therefore the limitation to the scope of the claims of the present invention can not be interpreted as.It should be pointed out that for one of ordinary skill in the art
For, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to the guarantor of the present invention
Protect scope.Therefore, the protection domain of patent of the present invention should be determined by the appended claims.
Claims (10)
1. method is recommended by a kind of repair shop based on information of reporting a case to the security authorities, methods described includes：
Receive the request of reporting a case to the security authorities of client；
According to the information of being reported a case to the security authorities corresponding to acquisition request of reporting a case to the security authorities；
Type of recommendation corresponding with the information of reporting a case to the security authorities is determined according to the information of reporting a case to the security authorities；
Searched according to the type of recommendation of determination and identified with the repair shop of the information matches of reporting a case to the security authorities；
Repair shop's information corresponding with repair shop mark is sent to corresponding client terminal.
2. according to the method for claim 1, it is characterised in that determined according to the information of reporting a case to the security authorities corresponding with the information of reporting a case to the security authorities
Type of recommendation the step of include：
Whether the information for intention of client is included in information of being reported a case to the security authorities described in judgement, if so, then true according to the information for intention of the client
Fixed type of recommendation corresponding with the information of reporting a case to the security authorities；
If there is no the information for intention for including client in the information of reporting a case to the security authorities, determined and the information of reporting a case to the security authorities according to default rule
Corresponding type of recommendation.
3. according to the method for claim 1, it is characterised in that it is described according to the type of recommendation of determination search with it is described
The step of repair shop's mark for information matches of reporting a case to the security authorities, includes：
Positional information of being in danger in information of being reported a case to the security authorities described in acquisition；
The repair area for determining to match with the positional information of being in danger according to the type of recommendation；
Search all repair shop's marks corresponding with the repair area；
The repair shop mark nearest with the positional distance that is in danger is identified as with the repair shop of the information matches of reporting a case to the security authorities.
4. according to the method described in claim any one of 1-3, it is characterised in that searched according to the type of recommendation of determination
Also include after the step of being identified with the repair shop of the information matches of reporting a case to the security authorities：
Judge identified according to whether the type of recommendation of determination can find with the repair shop of the information matches of reporting a case to the security authorities；
Will repair shop's information corresponding with repair shop mark the step of being sent to corresponding client terminal if so, then entering；
If it is not, then change corresponding with the information of reporting a case to the security authorities type of recommendation, searched again according to the type of recommendation after replacing and institute
State the repair shop's mark for information matches of reporting a case to the security authorities.
5. according to the method described in claim any one of 1-3, it is characterised in that in the type of recommendation according to determination
Search the step of being identified with the repair shop of the information matches of reporting a case to the security authorities also includes afterwards：
Using the type of recommendation of determination as first node, the repair shop found according to the type of recommendation is identified as second
Node, according to the relation between default first node and section point, generate the flow chart of recommendation process.
6. a kind of repair shop's recommendation apparatus based on information of reporting a case to the security authorities, it is characterised in that described device includes：
Receiving module, for receiving the request of reporting a case to the security authorities of client；
Acquisition module, for information of being reported a case to the security authorities corresponding to acquisition request of being reported a case to the security authorities according to；
Determining module, type of recommendation corresponding with the information of reporting a case to the security authorities is determined for information of being reported a case to the security authorities according to；
Searching modul, identified for being searched according to the type of recommendation of determination with the repair shop of the information matches of reporting a case to the security authorities；
Sending module, for repair shop's information corresponding with repair shop mark to be sent into corresponding client terminal.
7. device according to claim 6, it is characterised in that the determining module be additionally operable to judge described in report a case to the security authorities in information
Whether the information for intention of client is included, if so, then being determined according to the information for intention of the client corresponding with the information of reporting a case to the security authorities
Type of recommendation, if it is not, then determining type of recommendation corresponding with the information of reporting a case to the security authorities according to default rule.
8. device according to claim 6, it is characterised in that the searching modul includes：
Position information acquisition module, for obtaining the positional information of being in danger in the information of reporting a case to the security authorities；
Repair area determining module, for the repairing area for determining to match with the positional information of being in danger according to the type of recommendation
Domain；
Identifier lookup module, for searching all repair shop's marks corresponding with the repair area；
Matching module, for being identified with the nearest repair shop of the positional distance that is in danger as the repairing with the information matches of reporting a case to the security authorities
Emblem mark is known.
9. according to the device described in claim any one of 6-8, it is characterised in that described device also includes：
Judge module, judge the repairing with the information matches of reporting a case to the security authorities whether can be found according to the type of recommendation of determination
Emblem mark is known；If so, then notify sending module that repair shop's information corresponding with repair shop mark is sent into corresponding client
Terminal；If it is not, then change corresponding with the information of reporting a case to the security authorities type of recommendation, searched again according to the type of recommendation after replacing and institute
State the repair shop's mark for information matches of reporting a case to the security authorities.
10. according to the device described in claim any one of 6-8, it is characterised in that described device also includes：
Generation module, for using the type of recommendation of determination as first node, the repairing that will be found according to the type of recommendation
Emblem mark, which is known, is used as section point, according to the relation between default first node and section point, generates the flow of recommendation process
Figure.
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