CN107784045B

CN107784045B - Quick reply method and device for quick reply

Info

Publication number: CN107784045B
Application number: CN201610800170.7A
Authority: CN
Inventors: 陈小帅; 张扬; 马尔胡甫·曼苏尔
Original assignee: Beijing Sogou Technology Development Co Ltd
Current assignee: Beijing Sogou Technology Development Co Ltd
Priority date: 2016-08-31
Filing date: 2016-08-31
Publication date: 2022-02-01
Anticipated expiration: 2036-08-31
Also published as: CN107784045A

Abstract

The embodiment of the invention provides a quick reply method and device, and a method and device for quick reply, wherein the method specifically comprises the following steps: acquiring information to be replied received by an intelligent terminal; acquiring current user state information through an application program in a running state of the intelligent terminal; and generating a quick reply candidate corresponding to the information to be replied according to the current user state information. According to the embodiment of the invention, the quick reply candidate can be matched with the accurate reply intention of the user, and the accuracy and the richness of the quick reply candidate are further improved.

Description

Quick reply method and device for quick reply

Technical Field

The present invention relates to the field of communications technologies, and in particular, to a quick reply method and apparatus, and an apparatus for quick reply.

Background

With the development of communication technology, communication applications such as short message applications and instant messaging applications have been accepted by more and more users. For example, the user can transmit text and multimedia (including video and audio) information with his family, friends or colleagues through the instant messaging application, thereby realizing the communication function.

At present, in order to improve the efficiency of information reply, the existing scheme may provide a quick reply function, through which a quick reply candidate may be generated according to information from a sender, so that a user may directly select a desired quick reply candidate for information reply.

The shortcut reply candidates of the existing schemes are generally contents generated on the basis of analyzing information from a sender. For example, if the information from the sender is "eaten", the communication application may analyze the content of the information by using a natural language processing technique, and generate quick reply candidates such as "eaten" and "not eaten" according to the analysis result of the content of the information.

However, the generation process of the quick reply candidate only uses a single information content analysis result, which easily brings low accuracy and richness to the quick reply candidate. For example, the quick reply candidates such as "eaten" and "not eaten" describe only a rough judgment reply result, and do not consider the deep information of the judgment reply result, so that the rough judgment reply result reflects an unknown attitude, and cannot meet the precise reply intention of the user. In fact, when a user replies information from own family, friend or colleague, the user often carries deep information in the reply result, for example, "eat nothing" is because the user watches video or shopping, continues watching television after "eat" or "watch television while eating" and the like, so that the quick reply candidate generated by the existing scheme cannot accurately conform to the accurate reply intention of the user.

Disclosure of Invention

In view of the foregoing, embodiments of the present invention are provided to provide a quick reply method, a quick reply apparatus, and a device for quick reply, which overcome or at least partially solve the foregoing problems.

In order to solve the above problems, the present invention discloses a quick reply method, which comprises:

acquiring information to be replied received by an intelligent terminal;

acquiring current user state information through an application program in a running state of the intelligent terminal;

and generating a quick reply candidate corresponding to the information to be replied according to the current user state information.

Optionally, the user status information includes at least one of the following information:

presetting reply information corresponding to the application program;

user actions generated by the application; and

the context state of the application.

Optionally, the preset reply information corresponding to the application program is reply information preset by a current user for the application program, or the preset reply information corresponding to the application program is information obtained by statistics according to reply information preset by a network-wide user for the application program.

Optionally, the step of generating a shortcut reply candidate corresponding to the to-be-replied information according to the current user state information includes:

and generating a quick reply candidate corresponding to the information to be replied according to the current user state information or the current user state information and the application program information corresponding to the current user state information.

searching in a mapping relation between preset user state information and preset quick reply content according to the current user state information to obtain target quick reply content corresponding to the current user state information, wherein the target quick reply content is used as a quick reply candidate corresponding to the information to be replied; and the mapping relation is obtained according to historical user state information and historical reply content.

Optionally, the step of obtaining the current user state information through the application program in the running state of the intelligent terminal includes:

sending a query request to an application program in a running state, and receiving current user state information returned by the application program in the running state according to the query request; or

Monitoring a message broadcasted by an application program in a running state, wherein the message carries current user state information.

and when the current user state information is determined to be needed to be used for quickly replying the information to be replied, acquiring the current user state information through the application program in the running state of the intelligent terminal.

Optionally, the step of determining that the quick reply of the to-be-replied information needs to be performed by using the current user state information includes:

when the information to be replied comprises words matched with preset keywords, determining that the information to be replied needs to be quickly replied by using the current user state information; and/or

When the information to be replied accords with a preset statement mode, determining that the information to be replied needs to be quickly replied by using the current user state information; and/or

When a first preset operation of a user is received, determining that the current user state information needs to be used for quickly replying the information to be replied; and/or

When the difference value between the current time and the receiving time of the information to be replied exceeds a time threshold value, determining that the current user state information needs to be used for quickly replying the information to be replied; and/or

And when the current position is inconsistent with the common position of the current user, determining that the current user state information needs to be used for quickly replying the information to be replied.

Optionally, the method further comprises:

displaying the quick reply candidate corresponding to the information to be replied to the user for the user to select; or

Responding to a second preset operation of the user, and enabling the optimal quick reply candidate to be displayed on the screen.

Optionally, the step of presenting the quick reply candidate corresponding to the to-be-replied message to the user includes:

displaying the quick reply candidate corresponding to the information to be replied in a candidate window of an input method program; or

And displaying the quick reply candidate corresponding to the information to be replied to the user through the application program receiving the information to be replied.

On the other hand, the invention discloses a quick reply device, which comprises:

the information receiving module is used for acquiring the information to be replied, which is received by the intelligent terminal;

the state acquisition module is used for acquiring the current user state information through the application program in the running state of the intelligent terminal; and

and the candidate generating module is used for generating a quick reply candidate corresponding to the information to be replied according to the current user state information.

presetting reply information corresponding to the application program;

user actions generated by the application; and

the context state of the application.

Optionally, the candidate generation module includes:

and the first candidate generation submodule is used for generating a quick reply candidate corresponding to the information to be replied according to the current user state information or the current user state information and the application program information corresponding to the current user state information.

Optionally, the candidate generation module includes:

a second candidate generation submodule, configured to search, according to the current user state information, a mapping relationship between preset user state information and preset quick reply content to obtain target quick reply content corresponding to the current user state information, where the target quick reply content is used as a quick reply candidate corresponding to the information to be replied; and the mapping relation is obtained according to historical user state information and historical reply content.

Optionally, the state acquiring module includes:

the query submodule is used for sending a query request to an application program in a running state and receiving current user state information returned by the application program in the running state according to the query request; or

And the monitoring submodule is used for monitoring the information broadcasted by the application program in the running state, wherein the information carries the current user state information.

Optionally, the state obtaining module is configured to obtain the current user state information through an application program of the intelligent terminal in an operating state when it is determined that the current user state information needs to be used for quickly replying the information to be replied.

Optionally, the state acquiring module includes:

the first determining sub-module is used for determining that the current user state information needs to be used for quickly replying the information to be replied when the information to be replied comprises vocabularies matched with preset keywords; and/or

The second determining submodule is used for determining that the current user state information needs to be used for quickly replying the information to be replied when the information to be replied accords with a preset statement mode; and/or

The third determining submodule is used for determining that the current user state information needs to be used for quickly replying the information to be replied when the first preset operation of the user is received; and/or

The fourth determining submodule is used for determining that the current user state information needs to be used for quickly replying the information to be replied when the difference value between the current time and the receiving time of the information to be replied exceeds a time threshold; and/or

And the fifth determining submodule is used for determining that the current user state information needs to be used for quickly replying the information to be replied when the current position is inconsistent with the common position of the current user.

Optionally, the apparatus further comprises:

the display module is used for displaying the quick reply candidate corresponding to the information to be replied to the user for the user to select; or

And the screen-loading module is used for responding to a second preset operation of the user and loading the optimal quick reply candidate screen.

Optionally, the presentation module comprises:

the first display sub-module is used for displaying the quick reply candidate corresponding to the information to be replied in a candidate window of an input method program; or

And the second display sub-module is used for displaying the quick reply candidate corresponding to the information to be replied to the user through the application program for receiving the information to be replied.

In yet another aspect, an apparatus for quick reply is disclosed, comprising a memory, and one or more programs, wherein the one or more programs are stored in the memory, and wherein the one or more programs configured to be executed by the one or more processors include instructions for:

acquiring information to be replied received by an intelligent terminal;

The embodiment of the invention has the following advantages:

the present user state information is used in the process of generating the shortcut reply candidate, and the present user state information obtained by the application program in the running state can reflect the use condition of the user for the application program, for example, when the user receives information from the sender through the intelligent terminal or when the user replies to the information from the sender through the intelligent terminal, the use condition of the user for the application program may specifically include: the user can carry deep information except for judgment reply according to a series of user actions such as setting, browsing, purchasing and watching generated by the APP in the running state, so that the quick reply candidate generated according to the current user state information can be matched with the accurate reply intention of the user, and the accuracy and the richness of the quick reply candidate are improved.

And under the condition that the quick reply candidate is matched with the accurate reply intention of the user, the user can directly reply the information by using the quick reply candidate, and the input cost of the user in replying the information can be further reduced, so that the quick reply efficiency can be improved.

Drawings

FIG. 1 is a flowchart illustrating steps of a quick reply method according to an embodiment of the present invention;

FIG. 2 is a block diagram of an embodiment of a quick reply device according to the present invention;

FIG. 3 is a block diagram of an apparatus 900 for quick reply of the present invention; and

fig. 4 is a schematic diagram of a server in some embodiments of the invention.

Detailed Description

In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in further detail below.

The embodiment of the invention provides a quick reply scheme, which can acquire current user state information through an APP (Application program) in an operating state of an intelligent terminal and generate a quick reply candidate corresponding to the information according to the current user state information; because the current user state information is used in the process of generating the shortcut reply candidate in the embodiment of the present invention, the current user state information obtained by the application program in the running state can reflect the current use situation of the user for the application program, for example, when the user receives information from the sender through the intelligent terminal or when the user replies to the information from the sender through the intelligent terminal, the use situation of the user for the application program may specifically include: the user can carry deep information except for judgment reply according to the quick reply candidate generated by the current user state information through a series of user actions such as setting, browsing, purchasing, watching and the like generated by the APP in the running state.

For example, when the user a receives a short message, the user a is watching a video through the video APP, so that corresponding current user state information can be acquired through the video APP, and when the content of the short message is a problem such as "on-dry", quick reply candidates such as "watching a video", "watching a tv play", and the like can be generated according to the current user state information; alternatively, when the content of the short message is, for example, "has eaten", a quick reply candidate such as "has not been played, has been played, or has been played while eating" or "has been played while eating" may be generated based on the current user state information.

Therefore, the embodiment of the invention can carry more abundant deep information through the quick reply candidate, so that the quick reply candidate can be matched with the accurate reply intention of the user, and the accuracy and the richness of the quick reply candidate are further improved. And under the condition that the quick reply candidate is matched with the accurate reply intention of the user, the user can directly reply the information by using the quick reply candidate, so that the quick reply efficiency can be improved.

Method embodiment

Referring to fig. 1, a flowchart illustrating steps of an embodiment of a quick reply method according to the present invention is shown, which may specifically include the following steps:

step 101, obtaining information to be replied received by an intelligent terminal;

the quick reply method provided by the embodiment of the invention can be applied to the application environment of the intelligent terminal. Optionally, the intelligent terminal may execute the quick reply method flow of the embodiment of the present invention through a client application, and the client application may run on the intelligent terminal, for example, the client application may be an APP with an information receiving and sending function running on the intelligent terminal, such as a short message APP, an instant messaging APP, and the like, or the client application may be an APP with an information capturing function running on the intelligent terminal, such as an input method APP, and the embodiment of the present invention does not limit a specific APP corresponding to the client application.

Optionally, the intelligent terminal may include but is not limited to: smart phones, tablets, laptop portable computers, in-vehicle computers, desktop computers, smart televisions, wearable devices, and the like.

In the embodiment of the invention, the client application can communicate with other APPs of the intelligent terminal, for example, the input method APP can acquire the information to be replied received by the short message APP, or the input method APP can acquire messages broadcasted by other APPs. The intelligent terminal can be located in a wired or wireless network, and data interaction is performed between the intelligent terminal and the server through the wired or wireless network and the client application, for example, information to be replied from a sender and the like forwarded by the server can be received through the instant messaging APP.

In the process of implementing step 101, the client application may obtain the information to be replied from the sender, which is received by the intelligent terminal. The sending party may be any party that transmits information to the intelligent terminal, for example, the sending party may be a terminal of the short message APP or the instant messaging APP, a server of the short message APP or the instant messaging APP, or a terminal or a server of other applications such as a browser.

102, acquiring current user state information through an application program in a running state of the intelligent terminal;

in practical application, an application program in the intelligent terminal can be in a running state after being started. Further, the operation state may specifically include: foreground running state and background running state. When the application program is in a foreground running state, the intelligent terminal needs to display a program interface of the application program, and at the moment, more system resources are occupied; when the application program is in the background running state, the intelligent terminal does not need to display the program interface of the application program, and at the moment, fewer system resources are occupied. Optionally, the intelligent terminal may monitor the running state of the application program through the created monitoring thread, or monitor the running state of the intelligent terminal by the application program, and when the running state changes, send a system broadcast to notify the intelligent terminal of the running state of the intelligent terminal. Of course, other methods may also be used to monitor the running state of the application program, and the embodiment of the present invention does not limit the specific obtaining manner of the application program in the running state of the intelligent terminal.

In the embodiment of the invention, the current user state information can be provided by the application program in the running state, and the user state information can reflect the use condition of the application program.

In an optional embodiment of the present invention, the user status information includes at least one of the following information:

1) presetting reply information corresponding to the application program;

the preset reply information corresponding to the application program is also information which can be provided by the application program in the running state and is used for reflecting the use condition of the application program for the user. In practical application, corresponding preset reply information can be preset for an application program or the category of the application program, so that the preset reply information is used as a generation basis of a quick reply candidate. For example, the categories of the application program may specifically include: the search APP, the video APP, the e-commerce APP, the game APP, the fast food APP, the instant messaging APP, and the like, and it is understood that the specific category of the application program is not limited in the embodiment of the present invention.

In a specific implementation, a skilled person or a user may preset the preset reply information, for example, the skilled person may reply the preset reply information according to experience, or the user may reply the preset reply information according to a need of the user, so that the preset reply information not only meets an actual application requirement, but also can be checked to ensure reasonability of the preset reply information in syntax and the like.

Optionally, the user may specifically include: the preset reply information corresponding to the application program may be reply information preset by the current user for the application program, or the preset reply information corresponding to the application program may be information obtained by statistics according to reply information preset by the network-wide user for the application program. The preset reply information preset by the current user can meet the individual requirements of the current user, the preset reply information preset by the users in the whole network can meet the reply requirements of most users, and the coverage rate of the preset reply information can be improved.

In an alternative embodiment of the present invention, a preset interface may be provided to the user to collect preset reply information input by the user through the preset interface. After obtaining a plurality of preset reply messages of the users in the whole network, the plurality of preset reply messages can be counted, and a plurality of preset reply messages with higher occurrence frequency are selected according to the counting result and serve as the preset reply messages corresponding to the application program.

In an application example of the present invention, the preset reply information corresponding to the video APP may specifically include: the preset reply information corresponding to the search APP may specifically include: the preset reply information corresponding to the e-commerce APP such as 'data searching', 'object searching', and the like specifically can include: "buy things" etc., the preset reply message that game type APP corresponds specifically can include: "playing games" and the like, the preset reply information corresponding to the fast food APP may specifically include: for ordering food, the preset reply information corresponding to the instant messaging APP may specifically include: "chat in your leisure", etc. It can be understood that the embodiment of the present invention does not limit the specific preset reply information corresponding to the category of the application program.

In another optional embodiment of the present invention, the preset reply information corresponding to the application program may include: the preset reply information corresponding to the application program and the information to be replied can be acquired by the preset interface aiming at the preset reply information input by the user aiming at the application program and the information to be replied, and from the user perspective, the preset reply information can reflect the information replied when the user receives the information to be replied when using a certain application program, so that the accuracy of the preset reply information can be ensured.

Specific information to be replied (such as 'at a dry, at a dinner', at a woolen) can be utilized in the acquisition process, and more accurate preset reply information can be given for the application program and the specific information to be replied; for example, if the user receives ' at a dry moment ' in the process of using the video APP, preset reply information ' at a television ' can be given, and if the user receives ' at a meal ' in the process of using the video APP, preset reply information ' at a while at a television ' can be given, and if the user receives ' at a place ', the user receives ' at a shopping mall shopping street ' in the process of using the shopping mall navigation APP, the preset reply information ' at a shopping mall, and the like), so that the accuracy of quickly replying candidates can be ensured.

Or, in the acquisition process, the type of the information to be replied (such as an event type, a location type and the like) can be utilized, and more accurate preset reply information can be given for the application program and the type of the information to be replied; for example, the preset reply information corresponding to the video APP and the event type may be "watching video", the preset reply information corresponding to the e-commerce APP and the event type may be "buying goods on the internet", and the preset reply information corresponding to the mall navigation APP and the location type may be "shopping at a mall", and the like.

2) User actions generated by the application;

in the embodiment of the present invention, a series of user actions generated by a user may be recorded through an application program, for example, the user actions recorded by a video APP may be: for "watching tv drama and song", "watching movie hunter", etc., the user actions recorded by the search-class APP may be: the user action recorded by the e-commerce APP can be ' input search term xxx ', purchase commodity xxx ' and the like.

The user action can reflect the use condition of the user for the application program, so that the user action can be used as the user state information of the embodiment of the invention and further used as the generation basis of the quick reply candidate.

3) The context state of the application.

The scene state of the application program, that is, the external scene or the content scene where the application program is located, such as, for example, the external scene may include: outdoor scenes or indoor scenes, family scenes or known scenes and the like, motion scenes or static scenes; the internal scene may specifically include: a screen opening or locking scene, a networking or network disconnection scene, and the like.

The scene state of the application program can reflect the use condition of the user for the application program, so that the scene state can be used as richer deep information required for generating quick reply candidates. For example, when the intelligent terminal receives the information to be replied, the intelligent terminal is in a motion scene (for example, a user of a smart phone is driving, or a user of a wearable device is running or playing a ball, etc.), so that the user cannot reply the information to be replied in time, the information corresponding to the motion scene can be carried in a quick reply candidate, and then the following quick reply candidates are obtained: "just driving without information", "just moving without information", etc.

The preset reply information corresponding to the application program, the user action generated by the application program, the scene state of the application program and other user state information are described in detail above, and it can be understood that a person skilled in the art can adopt any one or combination of the user state information according to the actual application requirements, or can also adopt other user state information, and it can be understood that any user state information capable of reflecting the use condition of the application program by the user is within the protection scope of the embodiment of the present invention.

In an optional embodiment of the present invention, the manner of acquiring the current user status information through the application program in the running state of the intelligent terminal may specifically include:

the method comprises the steps that 1, a query request is sent to an application program in a running state, and current user state information returned by the application program in the running state according to the query request is received; or

And the acquisition mode 2 monitors the information broadcasted by the application program in the running state, wherein the information carries the current user state information.

For the obtaining mode 1, the application program may provide a query interface, so that the intelligent terminal according to the embodiment of the present invention sends a corresponding query request through the query interface. In an application example of the present invention, after the information received by the intelligent terminal is obtained in step 101, an inquiry request may be sent to the application program in the running state, and preset reply information returned by the application program in the running state according to the inquiry request is received, for example, preset reply information "watching tv" is obtained from the video APP.

For the acquisition mode 2, a message format may be preset, so that the application program in the running state broadcasts the message according to the message format. The message format may specifically include: text mode, PDU (Protocol Data Unit) mode, etc., and the specific message format is not limited in the embodiments of the present invention. In an application example of the present invention, after an application program in a running state acquires a new user action, the new user action may be sent in a system broadcast manner, and the intelligent terminal according to an embodiment of the present invention may monitor the new user action.

In an optional embodiment of the present invention, the step 102 of obtaining the current user state information through the application program of the intelligent terminal in the running state may specifically include: and when the current user state information is determined to be needed to be used for quickly replying the information to be replied, acquiring the current user state information through the application program in the running state of the intelligent terminal. In the optional embodiment, when it is determined that the current user state information needs to be used for fast replying the information to be replied, the current user state information is acquired, so that interference of a fast reply candidate generated according to the current user state information on a user can be avoided, and the intelligence of fast reply is improved.

Further, the determining of the manner in which the current user state information needs to be used for quick reply of the message to be replied may specifically include:

determining a mode 1, when the information to be replied comprises words matched with preset keywords, determining that the information to be replied needs to be quickly replied by using the current user state information; and/or

Determining a mode 2, when the information to be replied accords with a preset statement mode, determining that the current user state information needs to be used for quickly replying the information to be replied; and/or

Determining a mode 3, when a first preset operation of a user is received, determining that the current user state information needs to be used for quickly replying the information to be replied; and/or

Determining a mode 4, when the difference value between the current time and the receiving time of the information to be replied exceeds a time threshold, determining that the current user state information needs to be used for quickly replying the information to be replied; and/or

And determining a mode 5, when the current position is inconsistent with the common position of the current user, determining that the current user state information needs to be used for quickly replying the information to be replied.

In practical application, when the information has an intention of inquiring the current user state, or the information does not have an intention of inquiring the current user state but has an intention of requiring reply by using the current user state, it may be determined that the information to be replied needs to be replied quickly by using the current user state information. The determination scheme 1 and the determination scheme 2 may identify the content of the information received by the user through a natural language processing technology to identify whether the information has an intention of inquiring about the current user state or an intention of requiring a reply using the current user state. The determination method 1 may set a preset keyword related to the current user status, such as "at dry", "where", "at a meal", and the like, and may match the vocabulary included in the information with the preset keyword. The determination scheme 2 may preset a sentence pattern related to the current user state, such as a question pattern corresponding to "at dry, where", "at lunch", and the like, and match the sentence pattern of the information with the preset sentence pattern.

When the user has an intention to reply using the current user state, the determination mode 3 may provide a corresponding instruction interface, for example, when the user issues the first preset operation, it may be considered that an instruction to reply using the current user state is issued. It should be noted that the first preset operation may be a preset key or a combination of preset keys, or the first preset operation may be implemented by a touch screen having a pressure sensing function. For example, when a user replies in the reply frame, normally triggering the preset key triggers the input of a character corresponding to the preset key, but in the embodiment of the present invention, if the user has an intention to reply by using the current user state, the preset key may be triggered by a preset pressing force degree to issue an instruction to reply by using the current user state. For example, when the pressing force degree of the user to the preset key is in the range of [0, p1], the operation may be recognized as a character input operation, and when the pressing force degree of the click operation by the user is in the range of [ p1, p2], the operation may be recognized as a first preset operation.

It should be noted that, in order to obtain the pressing force degree of the Touch operation, a Touch screen with a pressure sensing function, for example, a 3D-Touch (Three Dimensions Touch) Touch screen, may be disposed in the intelligent terminal, or the intelligent terminal may further include a control for pressure sensing in a common Touch screen.

The determination mode 4 may determine whether to use the current user status information for quick reply of the information to be replied based on the time interval. For example, when the user does not reply to a short message in time, and after a certain interval, the user replies to the short message through an edit box of the short message, etc., the current user state may be used.

For the determination method 5, when the current location of the user is inconsistent with the current frequently-used location of the user (such as the location of a family or a unit), it may be determined that the information to be replied needs to be replied quickly by using the current user state information.

It can be understood that a person skilled in the art may determine whether to use the current user state information for quick reply of the message to be replied by using at least one of the above determination methods 1 to 5, and may further perform the operation corresponding to step 102.

It should be noted that, in the embodiment of the present invention, the execution order of step 101 and step 102 is not limited, and the two steps may be executed sequentially, first after, or in parallel, for example, step 102 may be executed after the information received by the intelligent terminal is acquired in step 101, or step 102 may be executed before the information received by the intelligent terminal is acquired in step 101.

And 103, generating a quick reply candidate corresponding to the information to be replied according to the current user state information.

In the embodiment of the present invention, a person skilled in the art may adopt any scheme for generating a quick reply candidate corresponding to the information to be replied according to the current user state information.

In an optional embodiment of the present invention, the step 103 of generating a shortcut reply candidate corresponding to the to-be-replied information according to the current user status information may specifically include: and generating a quick reply candidate corresponding to the information to be replied according to the current user state information or the current user state information and the application program information corresponding to the current user state information.

When the user state information is the preset reply information, the quick reply candidate corresponding to the information can be generated on the basis of combining the preset reply information and the name of the APP corresponding to the preset reply information. For example, when the user is shopping through the e-commerce when receiving the information, the preset reply information "buying something" corresponding to the e-commerce APP "and the e-commerce" can be combined to obtain a quick reply candidate "buying something on the e-commerce" according to the language rule. It is understood that the quick reply candidate obtained by the above combination may be further combined with a quick reply candidate obtained by other means (such as a judgment reply candidate obtained by natural language processing on the information), for example, when the information is "in reading? And when the user is in the process, a quick reply candidate 'no reading and buying things on the E-commerce' can be obtained.

In an application example 1 of the present invention, when a user a is buying goods using an e-commerce APP, and receives information "is reading" of a user B, the user a may switch an intelligent terminal to an information reply interface, and assuming that an application (such as an instant messaging application or an input method application) related to the information reply interface determines that a quick reply of the information to be replied needs to be performed using current user state information, a corresponding preset reply information may be obtained from the e-commerce APP in a running state of the intelligent terminal, and then a quick reply candidate corresponding to the information to be replied is generated according to the preset reply information corresponding to the e-commerce APP and an analysis result of the information to be replied: "do not see book, buy something", "do not see book, buy something on the e-commerce".

When the user state information is a user action, a quick reply candidate corresponding to the information can be generated on the basis of combining the user action and the name of the APP corresponding to the user action; the name of the APP can reflect richer information, so that the fineness of quick reply candidates can be improved. For example, if the combination result of the "takeout APP" may be [ takeout APP name, "take out" ], "and the combination result of the" video APP "may be [ video APP name," drama jubilation "], shortcut reply candidates conforming to the language rule may be obtained: "take out at take-out APP", "take-out at take-out", "show jubilation and song", "see video with video APP, song", and the like.

In one application example 2 of the present invention, when the user C is watching tv drama "song" using the "video-class APP", the "video-class APP" can broadcast the user action of the user C [ video APP name, "drama song" through the system, and the input method application can record a series of user actions of the user C; thus, assuming that a prompt of "dry pray" is received from the instant messaging conversation of the user D, the user C clicks the prompt to enter the instant messaging chat window, and the input method application may generate a corresponding quick reply candidate according to a series of user actions of the user C when the user C does not perform actual input: "seeing jubilation at video APP" and "seeing comedy jubilation".

When a plurality of user actions are recorded, the user actions may be filtered in a reverse order of occurrence time and/or a duration of the user actions. The closer the occurrence time is to the current time, the higher the probability of selection, and the longer the duration of the user action, the higher the probability of selection. For example, if the user first opens the drama "song" through the "video APP", and then pauses the play of the drama "song", and then searches for the product through the "tv commercial APP", the probability that the corresponding user action is selected due to the short duration of the "video APP" is small. For another example, if the user opens the drama "song" through the "video APP", and then orders takeout through the "takeout APP" during the playing process of the drama "song", the probability that the corresponding user action is selected due to the long duration of the "e-commerce APP" is high.

In an optional embodiment of the present invention, when there are multiple preset reply messages, the preset reply message may be selected according to the running states (such as a foreground running state and a background running state) of the application, and the quick reply candidate may be generated according to the selected preset reply message, for example, the priority of the foreground running state may be higher than the priority of the background running state.

In another optional embodiment of the present invention, a quick reply candidate corresponding to the to-be-replied information may be generated according to a preset candidate format. For example, the preset candidate formats may be: at least one of { time, place, pronoun } + current user status information, for example, "just seeing song" includes time, pronoun, and current user status information, and it is understood that the embodiment of the present invention does not impose a limitation on the preset candidate format.

Another scheme for generating a quick reply candidate corresponding to the message to be replied is provided. In another optional embodiment of the present invention, the step 103 of generating a quick reply candidate corresponding to the to-be-replied information according to the current user state information specifically includes: searching in a mapping relation between preset user state information and preset quick reply content according to the current user state information to obtain target quick reply content corresponding to the current user state information, wherein the target quick reply content is used as a quick reply candidate corresponding to the information to be replied; the mapping relationship may be obtained according to historical user state information and historical reply content.

In practical application, the historical user state information and the historical reply content can be learned to obtain the mapping relation between the preset user state information and the preset quick reply content. Through the learning, the reply habits of the user when receiving the information under different user state information can be obtained, so that reasonable quick reply candidates are provided for the user when receiving the information under the subsequent identical or same user state information.

For example, when the intelligent terminal has no foreground process, is in a dormant state, and is in a moving scene, if the reply is performed at a time interval > t of receiving information, and the historical reply content is "just moving without seeing a message", the mapping relationship between "no foreground process, dormant state, and moving scene" and "just moving without seeing a message" can be learned, so that when the information of the same or identical user state is encountered in the future, the corresponding quick reply candidate can be directly obtained by inquiring the mapping relationship. The t may be a threshold determined by a person skilled in the art according to actual application requirements, for example, the t may be 60 minutes, 30 minutes, and the like.

For another example, when the user uses the video APP and frequently replies "watching tv", the mapping relationship between the "video APP" and "watching tv" can be learned.

It should be noted that, in order to improve the accuracy of the preset quick reply content, the historical user state information, the historical information and the historical reply content may be learned to obtain a mapping relationship between the preset user state information, the preset information and the preset quick reply content, and the mapping relationship may reflect a reply habit of the user when receiving a type of information under different user state information, so that when receiving a type of information under the same or identical user state information, a reasonable quick reply candidate may be provided for the user.

In another optional embodiment of the present invention, in order to improve the quality of the quick reply candidate, the generated quick reply candidates may be sorted according to at least one of a language model, a priority of an application program, and a reply habit of a user, where the sorting based on the language model may reflect the strength of a language rule corresponding to the quick reply candidate; the priority of the application program can be distinguished by a foreground running state and a background running state, or can be obtained by user setting; the reply habit of the user may reflect the habit of the user when replying to the information, for example, the user habit may only carry the current user state information (such as "watching video") in the quick reply candidate, but not any of { time, place, pronoun }, so the current user state information may only be carried in the quick reply candidate.

After the shortcut reply candidate is generated, the processing method of the embodiment of the present invention may be various. For example, the quick reply candidate corresponding to the to-be-replied information can be presented to the user for the user to select. The quick reply candidate can be displayed in a pop-up window mode, a bubble mode and the like, and the quick reply candidate selected by the user can be displayed on a screen (output to an application program) in response to the selection operation of the user on the quick reply candidate. Optionally, the step of presenting the quick reply candidate corresponding to the message to be replied to the user may specifically include: displaying the quick reply candidate corresponding to the information to be replied in a candidate window of an input method program; or displaying the quick reply candidate corresponding to the information to be replied to the user through the application program receiving the information to be replied. As a host program, the input method program may be hosted in a host program such as a short message application, an instant messaging application, and the like, so that in a scenario where, for example, a user clicks a reply box, the input method program may present a quick reply candidate corresponding to the message to be replied to the user through a candidate window. For example, if the short message application of the intelligent terminal receives the message to be replied, the user still needs to reply the message to be replied through the short message application, so that the short message application can show the quick reply candidate corresponding to the message to be replied to the user in a scene that the user clicks a reply box, for example.

In an optional embodiment of the present invention, in consideration of a situation that the user trusts the quick reply candidate enough, the optimal quick reply candidate may be displayed on the screen in response to the second preset operation of the user without showing the quick reply candidate corresponding to the information to be replied to the user. The optimal quality of the quick reply candidate is the optimal quality, wherein the quality score of the quick reply candidate can be calculated according to at least one of the language model, the priority of the application program and the reply habit of the user, and the quick reply candidate with the highest quality score is taken as the optimal quick reply candidate. Or, according to at least one of the language model, the priority of the application program, and the reply habit of the user, the multiple quick reply candidates may be ranked from high to low, and the first quick reply candidate may be used as the optimal quick reply candidate.

The principle of the second preset operation is similar to that of the first preset operation, and for example, the second preset operation may specifically include: click operation according with a first pressing force degree condition, and/or sliding operation according with a second pressing force degree condition, and the like, so as to distinguish the second preset operation from other operations such as the first preset operation.

In summary, the quick reply method of the embodiment of the invention can carry more abundant deep information through the quick reply candidate, so that the quick reply candidate can be matched with the accurate reply intention of the user, and the accuracy and the richness of the quick reply candidate are further improved.

It should be noted that, for simplicity of description, the method embodiments are described as a series of motion combinations, but those skilled in the art should understand that the present invention is not limited by the described motion sequences, because some steps may be performed in other sequences or simultaneously according to the present invention. Further, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred and that no moving act is required as an embodiment of the invention.

Device embodiment

Referring to fig. 2, a block diagram of a structure of an embodiment of a quick reply device of the present invention is shown, which may specifically include: an information receiving module 201, a state acquiring module 202, and a candidate generating module 203.

The information receiving module 201 is configured to obtain information received by the intelligent terminal;

the state acquisition module 202 is configured to acquire current user state information through an application program of the intelligent terminal in an operating state; and

and the candidate generating module 203 is configured to generate a quick reply candidate corresponding to the information to be replied according to the current user state information.

In an optional embodiment of the present invention, the user status information may specifically include at least one of the following information:

presetting reply information corresponding to the application program;

user actions generated by the application; and

the context state of the application.

In an optional embodiment of the present invention, the preset reply information corresponding to the application program may be reply information preset by a current user for the application program, or the preset reply information corresponding to the application program may be information obtained by statistics according to reply information preset by a network-wide user for the application program.

In another optional embodiment of the present invention, the candidate generating module 203 may specifically include:

In yet another optional embodiment of the present invention, the candidate generating module 203 may specifically include:

In another optional embodiment of the present invention, the state obtaining module 202 may specifically include:

In another optional embodiment of the present invention, the state obtaining module 202 is specifically configured to, when it is determined that the current user state information needs to be used for performing quick reply on the information to be replied, obtain the current user state information through an application program of the intelligent terminal in an operating state.

In yet another optional embodiment of the present invention, the state obtaining module 202 may specifically include:

In yet another optional embodiment of the present invention, the apparatus may further comprise:

In the embodiment of the present invention, preferably, the presentation module may include:

For the device embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, refer to the partial description of the method embodiment.

The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.

With regard to the apparatus in the above-described embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment related to the method, and will not be elaborated here.

Fig. 3 is a block diagram illustrating an apparatus 900 for quick replies, according to an example embodiment. For example, the apparatus 900 may be a mobile phone, a computer, a digital broadcast terminal, a messaging device, a game console, a tablet device, a medical device, an exercise device, a personal digital assistant, and the like.

Referring to fig. 3, apparatus 900 may include one or more of the following components: processing component 902, memory 904, power component 906, multimedia component 908, audio component 910, input/output (I/O) interface 912, sensor component 914, and communication component 916.

The processing component 902 generally controls overall operation of the device 900, such as operations associated with display, telephone calls, data communications, camera operations, and recording operations. Processing element 902 may include one or more processors 920 to execute instructions to perform all or a portion of the steps of the methods described above. Further, processing component 902 can include one or more modules that facilitate interaction between processing component 902 and other components. For example, the processing component 902 can include a multimedia module to facilitate interaction between the multimedia component 908 and the processing component 902.

The memory 904 is configured to store various types of data to support operation at the apparatus 900. Examples of such data include instructions for any application or method operating on device 900, contact data, phonebook data, messages, pictures, videos, and so forth. The memory 904 may be implemented by any type or combination of volatile or non-volatile memory devices such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disks.

The power supply component 906 provides power to the various components of the device 900. The power components 906 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for the device 900.

The multimedia component 908 comprises a screen providing an output interface between the device 900 and a user. In some embodiments, the screen may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive an input signal from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide motion action, but also detect the duration and pressure associated with the touch or slide operation. In some embodiments, the multimedia component 908 includes a front facing camera and/or a rear facing camera. The front camera and/or the rear camera may receive external multimedia data when the device 900 is in an operating mode, such as a shooting mode or a video mode. Each front camera and rear camera may be a fixed optical lens system or have a focal length and optical zoom capability.

The audio component 910 is configured to output and/or input audio signals. For example, audio component 910 includes a Microphone (MIC) configured to receive external audio signals when apparatus 900 is in an operating mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signals may further be stored in the memory 904 or transmitted via the communication component 916. In some embodiments, audio component 910 also includes a speaker for outputting audio signals.

I/O interface 912 provides an interface between processing component 902 and peripheral interface modules, which may be keyboards, click wheels, buttons, etc. These buttons may include, but are not limited to: a home button, a volume button, a start button, and a lock button.

The sensor component 914 includes one or more sensors for providing status assessment of various aspects of the apparatus 900. For example, sensor assembly 914 may detect an open/closed state of device 900, the relative positioning of components, such as a display and keypad of device 900, the change in position of device 900 or a component of device 900, the presence or absence of user contact with device 900, the orientation or acceleration/deceleration of device 900, and the change in temperature of device 900. The sensor assembly 914 may include a proximity sensor configured to detect the presence of a nearby object in the absence of any physical contact. The sensor assembly 914 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor assembly 914 may also include an acceleration sensor, a gyroscope sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.

The communication component 916 is configured to facilitate communications between the apparatus 900 and other devices in a wired or wireless manner. The apparatus 900 may access a wireless network based on a communication standard, such as WiFi, 2G or 3G, or a combination thereof. In an exemplary embodiment, the communication component 916 receives a broadcast signal or broadcast associated information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communications component 916 further includes a Near Field Communication (NFC) module to facilitate short-range communications. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, Ultra Wideband (UWB) technology, Bluetooth (BT) technology, and other technologies.

In an exemplary embodiment, the apparatus 900 may be implemented by one or more Application Specific Integrated Circuits (ASICs), Digital Signal Processors (DSPs), Digital Signal Processing Devices (DSPDs), Programmable Logic Devices (PLDs), Field Programmable Gate Arrays (FPGAs), controllers, micro-controllers, microprocessors or other electronic components for performing the above-described methods.

In an exemplary embodiment, a non-transitory computer readable storage medium comprising instructions, such as the memory 904 comprising instructions, executable by the processor 920 of the apparatus 900 to perform the above-described method is also provided. For example, the non-transitory computer readable storage medium may be a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.

A non-transitory computer readable storage medium having instructions therein which, when executed by a processor of a mobile terminal, enable the mobile terminal to perform a quick reply method, the method comprising: acquiring information to be replied received by an intelligent terminal; acquiring current user state information through an application program in a running state of the intelligent terminal; and generating a quick reply candidate corresponding to the information to be replied according to the current user state information.

Fig. 4 is a schematic diagram of a server in some embodiments of the invention. The server 1900 may vary widely by configuration or performance and may include one or more Central Processing Units (CPUs) 1922 (e.g., one or more processors) and memory 1932, one or more storage media 1930 (e.g., one or more mass storage devices) storing applications 1942 or data 1944. Memory 1932 and storage medium 1930 can be, among other things, transient or persistent storage. The program stored in the storage medium 1930 may include one or more modules (not shown), each of which may include a series of instructions operating on a server. Still further, a central processor 1922 may be provided in communication with the storage medium 1930 to execute a series of instruction operations in the storage medium 1930 on the server 1900.

The server 1900 may also include one or more power supplies 1926, one or more wired or wireless network interfaces 1950, one or more input-output interfaces 1958, one or more keyboards 1956, and/or one or more operating systems 1941, such as Windows Server, Mac OS XTM, UnixTM, LinuxTM, FreeBSDTM, etc.

Other embodiments of the invention will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This invention is intended to cover any variations, uses, or adaptations of the invention following, in general, the principles of the invention and including such departures from the present disclosure as come within known or customary practice within the art to which the invention pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the invention being indicated by the following claims.

It will be understood that the invention is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the invention is only limited by the appended claims

The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.

The above provides a quick reply method, a quick reply device and a device for quick reply, detailed descriptions are provided, and specific examples are applied in the text to explain the principle and the implementation of the invention, and the descriptions of the above embodiments are only used to help understand the method and the core idea of the invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.

Claims

1. A quick reply method is characterized by comprising the following steps:

acquiring information to be replied received by an intelligent terminal;

according to the current user state information, generating a quick reply candidate corresponding to the information to be replied;

wherein the user state information includes at least one of the following information:

presetting reply information corresponding to the application program;

user actions generated by the application; and

the context state of the application.

2. The method according to claim 1, wherein the preset reply information corresponding to the application program is a reply information preset by a current user for the application program, or the preset reply information corresponding to the application program is information statistically obtained according to reply information preset by a network-wide user for the application program.

3. The method according to any one of claims 1 to 2, wherein the step of generating the shortcut reply candidate corresponding to the to-be-replied message according to the current user status message comprises:

generating a quick reply candidate corresponding to the information to be replied according to the current user state information or the current user state information and the corresponding application program information; the application information is the name of the application.

4. The method according to any one of claims 1 to 2, wherein the step of generating the shortcut reply candidate corresponding to the to-be-replied message according to the current user status message comprises:

5. The method according to claim 1, wherein the step of obtaining the current user status information through the application program in the running state of the intelligent terminal comprises:

6. The method according to any one of claims 1 to 2, wherein the step of obtaining the current user status information through the application program in the running state of the intelligent terminal comprises:

7. The method according to claim 6, wherein the step of determining that the quick reply of the message to be replied needs to be performed by using the current user status information comprises:

8. The method according to any one of claims 1 to 2, further comprising:

9. The method according to claim 8, wherein the step of presenting the quick reply candidate corresponding to the message to be replied to the user comprises:

10. A quick return device, comprising:

the candidate generating module is used for generating a quick reply candidate corresponding to the information to be replied according to the current user state information;

presetting reply information corresponding to the application program;

user actions generated by the application; and

the context state of the application.

11. The apparatus according to claim 10, wherein the preset reply information corresponding to the application program is a reply information preset by a current user for the application program, or the preset reply information corresponding to the application program is statistically obtained according to reply information preset by a network-wide user for the application program.

12. The apparatus of any of claims 10 to 11, wherein the candidate generation module comprises:

a first candidate generation submodule, configured to generate a quick reply candidate corresponding to the to-be-replied information according to the current user state information or the current user state information and application information corresponding to the current user state information; the application information is the name of the application.

13. The apparatus of any of claims 10 to 11, wherein the candidate generation module comprises:

14. The apparatus of claim 10, wherein the status obtaining module comprises:

15. The device according to any one of claims 10 to 11, wherein the state obtaining module is configured to obtain the current user state information through an application program in a running state of the smart terminal when it is determined that the current user state information needs to be used for quick reply of the message to be replied.

16. The apparatus of claim 15, wherein the status obtaining module comprises:

17. The apparatus of any of claims 10 to 11, further comprising:

18. The apparatus of claim 17, wherein the presentation module comprises:

19. An apparatus for quick reply comprising a memory, and one or more programs, wherein the one or more programs are stored in the memory, and wherein execution of the one or more programs by one or more processors comprises instructions for:

acquiring information to be replied received by an intelligent terminal;

presetting reply information corresponding to the application program;

user actions generated by the application; and

the context state of the application.

20. The apparatus according to claim 19, wherein the preset reply information corresponding to the application program is a reply information preset by a current user for the application program, or the preset reply information corresponding to the application program is statistically obtained according to reply information preset by a network-wide user for the application program.

21. The apparatus according to any one of claims 19 to 20, wherein the generating a shortcut reply candidate corresponding to the to-be-replied message according to the current user status information includes:

22. The apparatus according to any one of claims 19 to 20, wherein the generating a shortcut reply candidate corresponding to the to-be-replied message according to the current user status information includes:

23. The apparatus of claim 19, wherein the obtaining of the current user status information through the application program in the running state of the smart terminal comprises:

24. The apparatus according to any one of claims 19 to 20, wherein the obtaining of the current user status information by the application program in the running state of the smart terminal comprises:

25. The apparatus of claim 24, wherein the determining that a quick reply to the message to be replied needs to be performed using current user status information comprises:

26. The apparatus of any of claims 19 to 20, wherein the apparatus is further configured to execute the one or more programs by the one or more processors includes instructions for:

27. The apparatus according to claim 26, wherein the presenting, to the user, the shortcut reply candidate corresponding to the message to be replied includes:

28. One or more machine readable media having instructions stored thereon that, when executed by one or more processors, cause an apparatus to perform the method of one or more of claims 1-9.