CN107730391B - Remote automatic insurance application method, device and medium for electronic equipment and electronic equipment - Google Patents
Remote automatic insurance application method, device and medium for electronic equipment and electronic equipment Download PDFInfo
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- CN107730391B CN107730391B CN201711066059.0A CN201711066059A CN107730391B CN 107730391 B CN107730391 B CN 107730391B CN 201711066059 A CN201711066059 A CN 201711066059A CN 107730391 B CN107730391 B CN 107730391B
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Abstract
The embodiment of the invention relates to a method and a device for remote automatic insurance application of electronic equipment, a storage medium and the electronic equipment. The method comprises the following steps: establishing short-distance wireless network communication connection with the electronic equipment to be tested, acquiring equipment information of the electronic equipment to be tested and uploading the equipment information to a server; receiving one or more pieces of equipment function information which is returned by the server in response to the equipment information and corresponds to the model of the electronic equipment to be tested; performing corresponding function detection on the electronic equipment to be detected according to the one or more pieces of equipment function information, and uploading a detection result to the server in real time so that the server judges whether the electronic equipment to be detected meets a preset insurance application condition or not according to the detection result; in the function detection process, the short-distance wireless network communication connection between the electronic equipment to be detected and the insurance detection terminal keeps a continuous connection state. The embodiment of the invention can make the insuring process simpler and more convenient, and is suitable for processing a large amount of automatic online services.
Description
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a remote automatic insurance application method for an electronic device, a remote automatic insurance application apparatus for an electronic device, and a computer-readable storage medium and an electronic device for implementing the remote automatic insurance application method for an electronic device.
Background
At present, hardware electronic equipment with a short-distance wireless communication function, such as household appliances and the like, are almost popularized to household users, and the use frequency of the electronic equipment in daily life of people is extremely high. These electronic devices, such as televisions, refrigerators, air conditioners, air purifiers, notebook computers, etc., are generally sold with a quality guarantee provided by the device manufacturer. However, it is not currently convenient for the user to choose to increase their warranty age or to add additional commercial insurance to the application. With the continuous penetration of the mobile internet into the aspects of people's life, such insurance can be conveniently purchased through the mobile internet, and when purchasing such insurance, the functionality or the damaged degree of the appearance of the remote electronic equipment needs to be judged, such as the appearance is not damaged, the function is correct, and the like.
In the related art, the functionality and appearance damage degree of the remote electronic equipment is determined by a mobile internet online technical means, specifically, the electronic equipment is recorded in a video shooting mode and sent to a server of a service provider for verification, so that the uniqueness of the equipment is ensured, the damage condition of the functionality and appearance of the equipment is determined, and the integrity and authenticity of a checking process are ensured.
However, the solutions in the related art have some serious defects, for example, users are easy to replace electronic devices for cheating, and general shooting devices have a problem of focus convergence, sometimes the same operation requires the user to repeatedly confirm through focusing to ensure the definition, so that the overall insurance process is too complicated. In addition, the video occupies huge resources, the definition of the video is high in general conditions, and most of the videos exceed 500M or even 1G in size when the shooting process is long, so that the whole process of uploading the video to the server finally is extremely slow, and the user experience is extremely poor. Finally, the videos sent to the server by the user need to be audited manually, the time of the videos generally exceeds 3 minutes and is even longer, each step needs to be accurately judged if the videos are audited manually, and when a large amount of online services are faced, a large amount of underwriting congestion can be caused by the auditing system, and the insurance application rate is greatly reduced. Therefore, there is a need to provide a new technical solution to improve one or more of the problems in the above solutions.
It is to be noted that the information disclosed in the above background section is only for enhancement of understanding of the background of the present invention and therefore may include information that does not constitute prior art known to a person of ordinary skill in the art.
Disclosure of Invention
An object of the present invention is to provide a remote automatic insurance application method for an electronic device, a remote automatic insurance application apparatus for an electronic device, and a computer-readable storage medium and an electronic device implementing the remote automatic insurance application method for an electronic device, which overcome one or more of the problems due to the limitations and disadvantages of the related art, at least to a certain extent.
Additional features and advantages of the invention will be set forth in the detailed description which follows, or may be learned by practice of the invention.
According to a first aspect of an embodiment of the present invention, there is provided a remote automatic insurance application method for an electronic device, which is applied to an insurance application detection terminal, the method including:
establishing short-distance wireless network communication connection with electronic equipment to be tested, acquiring equipment information of the electronic equipment to be tested and uploading the equipment information to a server;
receiving one or more pieces of equipment function information corresponding to the model of the electronic equipment to be tested, which is returned by the server in response to the equipment information;
performing corresponding function detection on the electronic equipment to be detected according to the one or more pieces of equipment function information, and uploading a detection result to the server in real time so that the server judges whether the electronic equipment to be detected meets a preset insurance application condition or not according to the detection result;
and in the function detection process, the short-distance wireless network communication connection between the electronic equipment to be detected and the insurance detection terminal is kept in a continuous connection state.
In an exemplary embodiment of the present invention, the performing, according to the one or more pieces of device function information, a corresponding function detection on the electronic device to be detected, and uploading a detection result to the server in real time includes:
displaying a corresponding function detection user interface according to the one or more pieces of equipment function information;
receiving a preset operation input on the function detection user interface, and generating a corresponding detection signal according to the preset operation;
sending the detection signal to the electronic equipment to be detected through the short-distance wireless network so as to perform corresponding function detection on the electronic equipment to be detected;
and receiving a detection result generated by the electronic equipment to be detected in response to the detection signal and uploading the detection result to the server in real time.
In an exemplary embodiment of the present invention, the performing, according to the one or more pieces of device function information, a corresponding function detection on the electronic device to be detected, and uploading a detection result to the server in real time includes:
generating a corresponding detection signal according to the one or more pieces of equipment function information;
sending the detection signal to the electronic equipment to be detected through the short-distance wireless network so as to perform corresponding function detection on the electronic equipment to be detected;
and receiving a detection result generated by the electronic equipment to be detected in response to the detection signal and uploading the detection result to the server in real time.
In one exemplary embodiment of the present invention, the device information includes device unique identification information; the method further comprises the following steps:
and binding the unique identification information of the equipment and the detection result together and uploading the unique identification information and the detection result to the server in real time when the detection result is uploaded to the server in real time.
In an exemplary embodiment of the invention, the method further comprises:
and receiving corresponding underwriting information returned by the server after judging whether the electronic equipment to be tested accords with the preset underwriting condition according to the detection result.
In an exemplary embodiment of the invention, the method further comprises:
after receiving the underwriting information returned by the server, sending an appearance detection request to the server, and displaying an appearance detection user interface returned by the server in response to the appearance detection request;
receiving preset operation on the appearance detection user interface to shoot the electronic equipment to be detected at a plurality of different angles to obtain a plurality of corresponding images;
uploading the plurality of images to the server in real time so that the server judges the appearance state of the electronic equipment to be tested according to the plurality of images, and therefore whether the electronic equipment to be tested meets the preset insurance application condition is determined.
In an exemplary embodiment of the invention, the method further comprises:
after short-distance wireless network communication connection is established with electronic equipment to be tested, unique identification information of the short-distance wireless network is acquired and uploaded to and stored in the server;
when the plurality of images are uploaded to the server in real time, the plurality of images and the current unique identification information of the short-distance wireless network are uploaded to the server in real time, so that the server compares whether the current unique identification information of the short-distance wireless network is consistent with the stored unique identification information of the short-distance wireless network.
In an exemplary embodiment of the invention, the method further comprises:
acquiring shooting time and/or shooting position information corresponding to each image when a plurality of corresponding images are obtained through shooting;
and uploading the plurality of images and the unique identification information of the short-distance wireless network and the shooting time and/or shooting position information corresponding to each image to the server in real time.
According to a second aspect of the present invention, there is provided an apparatus for remote automatic insurance application of electronic devices, the apparatus comprising:
the short-distance communication module is used for establishing short-distance wireless network communication connection with the electronic equipment to be tested, acquiring equipment information of the electronic equipment to be tested and uploading the equipment information to the server so that the server can judge whether the electronic equipment to be tested meets a preset insurance application condition or not according to the detection result;
the information receiving module is used for receiving one or more pieces of equipment function information which is returned by the server in response to the equipment information and corresponds to the model of the electronic equipment to be tested; and
the equipment testing module is used for carrying out corresponding function detection on the electronic equipment to be detected according to the one or more pieces of equipment function information and uploading a detection result to the server in real time; and in the function detection process, the short-distance wireless network communication connection between the electronic equipment to be detected and the insurance detection terminal is kept in a continuous connection state.
According to a third aspect of the present invention, there is provided a computer readable storage medium, having stored thereon a computer program, which when executed by a processor, performs the steps of the method for remote automatic application of an electronic device according to any of the above embodiments.
According to a fourth aspect of the present invention, there is provided an electronic apparatus comprising:
a processor; and
a memory for storing executable instructions of the processor;
wherein the processor is configured to perform the steps of the method for remote automatic application of an electronic device according to any of the above embodiments by executing the executable instructions.
The technical scheme provided by the embodiment of the invention can have the following beneficial effects:
in the embodiment of the invention, a short-distance wireless network communication connection is established between an application detection terminal and an electronic device to be detected, the model of the electronic device to be detected is automatically identified and the corresponding device function is detected based on the application detection terminal as an intermediate medium, the detection result is uploaded to a server so that the server judges whether the electronic device to be detected meets a preset application condition according to the detection result to realize automatic underwriting, and the short-distance wireless network communication connection between the electronic device to be detected and the application detection terminal keeps a continuous connection state in the function detection process. Therefore, on one hand, the short-distance communication connection between the user insurance detection terminal and the current electronic equipment to be detected can be guaranteed to be smooth in real time, the disconnection is forbidden without any reason, otherwise, the whole detection process needs to be restarted, so that the accuracy and the uniqueness of the equipment detection are improved, and the user cheating is avoided; on the other hand, the manual tedious process of shooting, storing and uploading videos in the existing mode can be omitted, the application process is simpler and more convenient, the automatic processing of the application service is accelerated, and the method is suitable for processing a large number of online services.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the invention, as claimed.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention. It is obvious that the drawings in the following description are only some embodiments of the invention, and that for a person skilled in the art, other drawings can be derived from them without inventive effort.
FIG. 1 schematically illustrates a flow chart of a method for remotely and automatically insuring a first electronic device in an exemplary embodiment of the invention;
FIG. 2 schematically illustrates a flow chart of a method for remotely and automatically insuring a second electronic device in an exemplary embodiment of the invention;
FIG. 3 schematically illustrates a flow chart of a third electronic device remote automated application method in an exemplary embodiment of the invention;
FIG. 4 schematically illustrates a flow chart of a fourth method for remote automated application by an electronic device in an exemplary embodiment of the invention;
FIG. 5 schematically illustrates a flow chart of a fifth method for remote automated application by an electronic device in an exemplary embodiment of the invention;
FIG. 6 is a flow chart that schematically illustrates a sixth method for remote automated application by an electronic device, in an exemplary embodiment of the invention;
FIG. 7 is a schematic diagram illustrating an application scenario of remote automatic application of an electronic device in an exemplary embodiment of the invention;
FIG. 8 is a schematic diagram of an electronic device remote automatic insurance application apparatus according to an exemplary embodiment of the present invention;
FIG. 9 schematically illustrates a computer-readable storage medium in an exemplary embodiment of the invention;
fig. 10 schematically illustrates an electronic device in an exemplary embodiment of the invention.
Detailed Description
Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many different forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of example embodiments to those skilled in the art. The described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments.
Furthermore, the drawings are merely schematic illustrations of the invention and are not necessarily drawn to scale. The same reference numerals in the drawings denote the same or similar parts, and thus their repetitive description will be omitted. Some of the block diagrams shown in the figures are functional entities and do not necessarily correspond to physically or logically separate entities. These functional entities may be implemented in the form of software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor devices and/or microcontroller devices.
The exemplary embodiment first provides an electronic device remote automatic insurance application method, which may be applied to an insurance application detection terminal, for example, a mobile terminal such as a handheld device, a notebook computer, a tablet computer, and the like. Referring to fig. 1, in this embodiment, an exemplary description is given by taking the application detection terminal as an execution subject. The method may comprise the steps of:
step S101: and establishing short-distance wireless network communication connection with the electronic equipment to be tested, acquiring equipment information of the electronic equipment to be tested and uploading the equipment information to a server.
Step S102: and receiving one or more pieces of equipment function information corresponding to the model of the electronic equipment to be tested, which is returned by the server in response to the equipment information.
Step S103: performing corresponding function detection on the electronic equipment to be detected according to the one or more pieces of equipment function information, and uploading a detection result to the server in real time so that the server judges whether the electronic equipment to be detected meets a preset insurance application condition or not according to the detection result;
and in the function detection process, the short-distance wireless network communication connection between the electronic equipment to be detected and the insurance detection terminal is kept in a continuous connection state.
By the remote automatic insurance application method of the electronic equipment, on one hand, the short-distance communication connection between the insurance application detection terminal of the user and the current electronic equipment to be detected is smooth, the disconnection is forbidden without any reason, otherwise, the whole detection process needs to be restarted, so that the accuracy and the uniqueness of the equipment detection are improved, and the cheating of the user is avoided; on the other hand, the manual tedious process of shooting, storing and uploading videos in the existing mode can be omitted, the application process is simpler and more convenient, the automatic processing of the application service is accelerated, and the method is suitable for processing a large number of online services.
Hereinafter, the respective steps of the above-described method in the present exemplary embodiment will be described in more detail with reference to fig. 1 to 7.
In step S101, a short-distance wireless network communication connection is established with an electronic device to be tested, and device information of the electronic device to be tested is acquired and uploaded to a server.
In this embodiment, the electronic device to be tested may be an intelligent hardware device with a networking function, for example, any intelligent hardware device with a short-distance wireless network communication function, specifically, may be a refrigerator, an air conditioner, a washing machine, or the like, or may be an entertainment appliance such as a color tv, a sound, or an electronic information product such as a mobile phone, a computer, or the like, which is not limited in this embodiment. The electronic equipment to be tested and the application and protection detection terminal can both be provided with short-distance wireless network communication modules so as to realize short-distance wireless network communication between the electronic equipment to be tested and the application and protection detection terminal. The short-distance wireless network communication module can be an infrared remote control module, a ZigBee module of ZigBee protocol, a Bluetooth module, a Wi-Fi module of wireless local area network, a nfc (near Field communication) module of near Field communication, an ultra wideband UWB (ultra Wide band) module, a WiMedia UWB module, a dect (digital Enhanced Cordless telecommunications) module of digital Enhanced Cordless communication, and the like. The device information includes, but is not limited to, a device brand, a device model, device unique identification information such as a unique identification code, and the like. For example, when the electronic device to be tested is a Mobile phone, the unique device identification information may be a Mobile phone mac (media Access control) address, or an International Mobile Equipment Identity (IMEI) code.
Illustratively, when the user uses the handheld device 10 to test the electronic device 20 under test, the handheld device 10 and the electronic device 20 under test are short-range signal-bound by using short-range communication technology such as bluetooth. The handheld device 10 may be bound to one or more electronic devices under test.
After the user binds the handheld device 10 and the electronic device 20 to be tested, the relevant device information, such as a brand, a device model, an IMEI, and the like, built in the electronic device to be tested, such as mobile phone hardware, of a manufacturer can be acquired. The acquired above device information is uploaded to the server 30 by the handheld device, as shown in fig. 7 above. The binding of the handheld device 10 to the electronic device 20 under test is bi-directionally persistent in this embodiment, and is prohibited from being broken at least throughout the testing process.
In step S102, one or more pieces of device function information corresponding to the model to which the electronic device to be tested belongs, which is returned by the server in response to the device information, are received.
For example, after the device information is uploaded, the server may match the uploaded device information in the database. Taking a television as an example, the server matches and judges the type of the device and the supported short-distance remote control function, such as the television type and the supported short-distance remote control function, according to the received unique identification information of the electronic device to be tested, and transmits the information back to the handheld device of the user. In other embodiments, the handheld device may perform a secondary check after receiving the information returned by the server, and determine that the information is correct, if the information is indeed the electronic device to be tested, the handheld device enters the next real-time device function test.
In step S103, performing corresponding function detection on the electronic device to be detected according to the one or more device function information, and uploading a detection result to the server in real time so that the server determines whether the electronic device to be detected meets a preset application condition according to the detection result; and in the function detection process, the short-distance wireless network communication connection between the electronic equipment to be detected and the insurance detection terminal is kept in a continuous connection state.
For example, after receiving the information returned by the server, the handheld device may correspondingly select an automatic detection function or a manual detection function according to different device models or types, for example, a user interface for performing a short-distance remote control function module test of the television may be displayed according to the device function information, so that a user may perform a detection operation manually, or a detection operation may be performed directly and automatically, and a detection result of each operation is returned to the server, so as to prevent a remote user from cheating. And in the process of executing function detection by the user, the short-distance wireless network communication connection between the handheld device and the electronic device to be detected is kept in a continuous connection state, disconnection of the short-distance wireless network communication connection in any form and purpose is forbidden, otherwise, the short-distance wireless network communication connection is regarded as invalid for insurance application, and the operation is restarted. Therefore, the accuracy and the uniqueness of equipment detection can be improved, and user cheating is avoided.
Referring to fig. 2, in an exemplary embodiment of the present invention, the function detection in step S103 is a manual detection mode. Specifically, the performing, according to the one or more pieces of device function information, corresponding function detection on the electronic device to be detected, and uploading a detection result to the server in real time may include the following steps:
step S201: and displaying a corresponding function detection user interface according to the one or more pieces of equipment function information.
Illustratively, the handheld device displays a function detection user interface on the display screen according to the one or more pieces of device function information, such as a remote control function detection user interface for a television, and the user interface may display detection operation prompt information and corresponding detection controls, etc.
Step S202: and receiving a preset operation input on the function detection user interface, and generating a corresponding detection signal according to the preset operation.
For example, the user may click the detection control on the user interface on the display screen of the handheld device according to the prompt information, such as clicking an on or off control to generate a detection signal for turning on or off the remote control television.
Step S203: and sending the detection signal to the electronic equipment to be detected through the short-distance wireless network so as to perform corresponding function detection on the electronic equipment to be detected.
For example, the handheld device may send the generated detection signal for turning on or off the remote control television to the television through the short-distance wireless network, so as to perform corresponding remote control switch function detection on the television.
Step S204: and receiving a detection result generated by the electronic equipment to be detected in response to the detection signal and uploading the detection result to the server in real time. The manual detection mode is used for detecting one step by one step according to the detection user interface of the server acquired by the handheld device, and meanwhile, the detection result is transmitted back to the server in real time, so that the detection validity is ensured.
Referring to fig. 3, in an exemplary embodiment of the present invention, the function detection in step S103 is an automatic detection mode. Specifically, the performing, according to the one or more pieces of device function information, a corresponding function detection on the electronic device to be tested, and uploading a detection result to the server in real time so that the server determines whether the electronic device to be tested meets a preset insurance application condition according to the detection result may include the following steps:
step S301: generating a corresponding detection signal according to the one or more pieces of equipment function information;
for example, after receiving the information returned by the server, the handheld device automatically generates a corresponding detection signal for turning on or off the remote control television according to the remote control function information supported by the device.
Step S302: and sending the detection signal to the electronic equipment to be detected through the short-distance wireless network so as to perform corresponding function detection on the electronic equipment to be detected.
For example, the handheld device may transmit the generated detection signal for remotely controlling the television to be turned on or off to the television through the short-distance wireless network (e.g., an infrared network) so as to perform corresponding remote switch function detection on the television.
Step S303: and receiving a detection result generated by the electronic equipment to be detected in response to the detection signal and uploading the detection result to the server in real time so that the server judges whether the electronic equipment to be detected meets a preset insurance application condition according to the detection result. In the automatic detection mode, the handheld device can automatically generate and transmit a corresponding detection signal to the electronic device to be detected according to the device function information matched and transmitted back by the server, and simultaneously, the detection result is transmitted back to the server in real time so as to ensure the detection validity.
In the above automatic detection mode or manual detection mode, for example, the detection function module user interface for the handheld device to receive and display the returned information from the server may include, but is not limited to, the following functions: the method comprises the steps of remotely turning on the electronic equipment to be tested (such as turning on a television), remotely turning off the electronic equipment to be tested (such as turning off the television), remotely increasing or decreasing a certain energy value (such as volume increase and decrease) of the electronic equipment to be tested, and the like. And transmitting operation content and the result of success or failure of operation back to the server while carrying out remote control operation once. Of course, the present embodiment is not limited to the above function test, and may also be other function tests of any of the electronic devices to be tested, such as a temperature control function test of an air conditioner, a washing mode function test of a washing machine, a washing and dewatering mode switching function test, or a different operation mode switching function test of an electric rice cooker.
In an exemplary embodiment of the present invention, the above-described respective embodiments are based on. The method may further comprise the steps of: and binding the unique identification information of the equipment and the detection result together and uploading the unique identification information and the detection result to the server in real time when the detection result is uploaded to the server in real time. That is, each time the information is returned to the server, the unique identification information of the current electronic equipment to be detected, such as the mobile phone MAC address and the like, is carried, so that the server can judge whether the current electronic equipment to be detected is replaced based on whether the unique identification information is changed, thereby further improving the uniqueness of the equipment detection and increasing the difficulty of cheating by the user.
In the above embodiments, the handheld device may remotely communicate with the server based on an existing 3G or 4G network, and the server may obtain unique identification information of the handheld device, such as a MAC address, and determine the uniqueness of the handheld device according to whether the MAC address changes. The server transmits information back to the handheld device and uploads the detection result to the server in real time, communication between the handheld device and the server is forbidden to be interrupted, otherwise, the detection is restarted. Therefore, the uniqueness and the accuracy of the equipment detection can be further improved, and the user cheating is avoided.
In another exemplary embodiment of the present invention, the method may further include the steps of: and receiving corresponding underwriting information returned by the server after judging whether the electronic equipment to be tested accords with the preset underwriting condition according to the detection result. The server can judge the current electronic equipment to be tested from the aspects of functional non-damage, practical non-damage and the like according to the detection result returned in real time. If the insurance application range is exceeded or the insurance application condition is not met, the server interrupts the detection and immediately returns a judgment result to inform the user of reasons for the failure to continue, related suggestions and solutions and the like. If the tested electronic equipment is in the insurance application range and meets the insurance application condition, the server can transmit the final insurance application scheme back to the handheld equipment so that the user can carry out the next operation.
Referring to fig. 4, after the user has detected all the functional contents of the electronic device under test, the user may select to continue to detect the appearance of the electronic device under test. Thus, in a further exemplary embodiment of the invention, the method may further comprise the steps of:
step S401: and after receiving the underwriting information returned by the server, sending an appearance detection request to the server, and displaying an appearance detection user interface returned by the server in response to the appearance detection request.
For example, after the user finishes detecting all functional contents of the electronic device to be detected, if the electronic device to be detected of the user meets the detection result, the functional detection is finished, the user can select whether to continue detecting the appearance of the electronic device to be detected according to the self requirement, if the appearance detection is selected, an appearance detection request is sent to the server, and the server returns an appearance detection user interface to be displayed on the handheld device. If the appearance detection is not selected, the detection is directly finished, and only the subsequent insurance application processing is carried out on the device functionality. When the appearance needs to be detected, the detection is necessarily and at least needs to be carried out in the form of an accessory, so that the appearance detection user interface displayed by the handheld device of the user comprises a function interface for taking a picture and uploading the picture subsequently. In this embodiment, the appearance detection user interface may include, but is not limited to, a photographing control, an uploading control, and the like.
Step S402: and receiving preset operation on the appearance detection user interface to shoot the electronic equipment to be detected at a plurality of different angles to obtain a plurality of corresponding images.
Illustratively, the handheld device at least has a camera and a camera photographing function. And the user clicks a photographing control on the appearance detection user interface on the handheld device, such as a virtual photographing button, to trigger a photographing function, and the user performs photographing at a plurality of different angles according to requirements to obtain a plurality of images of the electronic device to be detected.
Step S403: uploading the plurality of images to the server in real time so that the server judges the appearance state of the electronic equipment to be tested according to the plurality of images, and therefore whether the electronic equipment to be tested meets the preset insurance application condition is determined. And uploading the multiple images of the electronic equipment to be tested to the server in real time by shooting the multiple images through the handheld equipment. In addition, in the process, the communication smoothness of the short-distance wireless network of the handheld device and the electronic device to be detected must be guaranteed, so that the uniqueness and the accuracy of detection can be improved, and cheating is prevented.
For example, when the server determines that the appearance of the electronic device under test of the user does not meet the appearance insurance requirement, the server may transmit a selection result message back to the handheld device of the user, for example, to inform the user and let the user choose to forgo continuing insurance application or only apply the functional option of the device. At this point, the entire detection process and the final advice to the user inform the process to end. Taking insurance service as an example, when the user applies for claim settlement later, the above process can be repeated, the server will first inquire whether the device to be claimed bound to the user handheld device exists in the insured database, if so, the process will continue. The server can carry out validity matching on the equipment information of the current equipment to be claimed and the related information of the previous insurance equipment, if the matching is successful, whether the functionality is damaged or not is continuously carried out, whether the functionality difference exists between the current equipment to be claimed and the previous insurance equipment is judged, if the functionality difference exists, the current equipment to be claimed and the previous insurance equipment cannot be used due to damage of a certain function, and if the functionality difference exists, the subsequent field check or remote check peer-to-peer mode can be carried out again according to the service.
Referring to fig. 5, on the basis of the embodiment shown in fig. 4, in another exemplary embodiment of the present invention, the method may further include the steps of:
step S501: and after the short-distance wireless network communication connection with the electronic equipment to be tested is established, the unique identification information of the short-distance wireless network is acquired and uploaded to and stored in the server.
For example, after the handheld device establishes a short-distance wireless network communication connection with the electronic device to be tested, the unique identification information of the short-distance wireless network, such as a wireless network MAC address, is initially uploaded to the server and stored by the server.
Step S502: and when the plurality of images are uploaded to the server in real time, uploading the plurality of images and the current unique identification information of the short-distance wireless network to the server in real time. In this way, the server can be caused to compare whether the unique identification information of the short-range wireless network at present coincides with the stored unique identification information of the short-range wireless network.
Illustratively, the handheld device uploads the images to the server in real time together with the current short-range wireless network, such as the wireless network MAC address, when uploading the images to the server in real time. The server can compare whether the current wireless network MAC address of the short-distance wireless network is consistent with the previously stored wireless network MAC address of the short-distance wireless network, so that the uniqueness and the accuracy of the equipment detection can be improved. And if the two are consistent, verifying the appearance state of the electronic equipment to be tested. If not, the handheld device or the electronic device to be tested may be replaced by cheating, and re-detection is required.
Referring to fig. 6, based on the embodiment shown in fig. 5, the method may further include the following steps:
step S601: and acquiring shooting time and/or shooting position information corresponding to each image when the corresponding plurality of images are obtained through shooting.
Illustratively, the handheld device can acquire shooting time and shooting position information of each picture, such as a positioning address, namely longitude and latitude information or GPS position information, so that timeliness can be guaranteed, and the server can make a judgment according to the information, thereby increasing cheating difficulty to a certain extent.
Step S602: and uploading the plurality of images and the unique identification information of the short-distance wireless network and the shooting time and/or shooting position information corresponding to each image to the server in real time.
Illustratively, each image uploaded by the handheld device in real time is accompanied by unique identification information of the short-distance wireless network currently connected with the electronic device to be tested, such as a wireless network MAC address, and includes a positioning address (such as GPS position information or latitude and longitude information) and shooting time for shooting the image, so as to ensure timeliness, and the server can also judge whether cheating is caused based on the unique identification information of the short-distance wireless network, so as to increase the difficulty of cheating of the user.
In the above embodiments, in order to ensure privacy and security of the user, all of the shooting time, the shooting location information, the hardware device information, the unique identification information, and the like may be uploaded to the server through a network in an encrypted manner.
In the method provided in this exemplary embodiment, in the process of device function detection or device appearance detection, the whole-process communication connection between the handheld device and the electronic device to be detected and the server is not interruptible, that is, it is necessary to ensure that the short-distance wireless network communication connection between the handheld device and the electronic device to be detected currently is smooth in real time, and it is prohibited that the network connection is disconnected without any reason, otherwise, the whole detection process needs to be restarted, so that the accuracy and the uniqueness of detection can be improved. In the exemplary embodiment, the handheld device as a medium fully realizes one-to-one or one-to-many signal binding of the server to the remote electronic device under test, during which two uniqueness must be ensured, the uniqueness of the handheld device and the uniqueness of the remote electronic device under test, which can be realized based on the device's MAC address, the wireless network MAC address of the short-distance wireless network, and the like. The unique performance can prevent various functional cheating, and meanwhile, the whole verification process is fully automated, so that the method can be completely suitable for large-scale online business operation.
The method provided in this exemplary embodiment can automatically identify the model of the electronic device to be tested at the remote insurance application end and perform destructive and nondestructive detection judgment on the corresponding device function of the device of the model, and in the function detection process, the short-distance wireless network communication connection between the electronic device to be tested and the insurance application detection terminal is kept in a continuous connection state, so that the smoothness of the short-distance communication connection between the user insurance application detection terminal and the current electronic device to be tested can be ensured in real time, the disconnection without accident is prohibited, otherwise, the whole detection process needs to be restarted, so that the accuracy and uniqueness of device detection can be improved, and user cheating can be avoided. In addition, the method can be accurate, the remote electronic equipment to be tested can be certified without manual certification, insurance service companies needing to be underwritten do not need to check whether the equipment is user insurance equipment, and the default equipment currently verified by the user is the insurance equipment, so that the manual tedious process of shooting, storing and uploading videos in the prior art can be omitted, the insurance process is simpler and more convenient, the automatic processing of the insurance service is accelerated, and the method is suitable for processing a large number of online services.
It is noted that although the steps of the methods of the present invention are depicted in the drawings in a particular order, this does not require or imply that the steps must be performed in this particular order, or that all of the depicted steps must be performed, to achieve desirable results. Additionally or alternatively, certain steps may be omitted, multiple steps combined into one step execution, and/or one step broken down into multiple step executions, etc. Additionally, it will also be readily appreciated that the steps may be performed synchronously or asynchronously, e.g., among multiple modules/processes/threads.
Further, in the present exemplary embodiment, an apparatus for remotely and automatically applying an insurance to an electronic device is also provided. Referring to fig. 8, the apparatus 100 may include a short-range communication module 101, an information receiving module 102, and a device testing module 103. Wherein:
the short-distance communication module 101 is configured to establish a short-distance wireless network communication connection with an electronic device to be tested, acquire device information of the electronic device to be tested, and upload the device information to a server.
The information receiving module 102 is configured to receive one or more pieces of device function information corresponding to the model to which the electronic device to be tested belongs, where the one or more pieces of device function information are returned by the server in response to the device information.
The device testing module 103 is configured to perform corresponding function detection on the electronic device to be tested according to the one or more pieces of device function information, and upload a detection result to the server in real time so that the server determines whether the electronic device to be tested meets a preset application condition according to the detection result; and in the function detection process, the short-distance wireless network communication connection between the electronic equipment to be detected and the insurance detection terminal is kept in a continuous connection state.
In an exemplary embodiment of the invention, the device test module 103 may be configured to: displaying a corresponding function detection user interface according to the one or more pieces of equipment function information; receiving a preset operation input on the function detection user interface, and generating a corresponding detection signal according to the preset operation; sending the detection signal to the electronic equipment to be detected through the short-distance wireless network so as to perform corresponding function detection on the electronic equipment to be detected; and receiving a detection result generated by the electronic equipment to be detected in response to the detection signal and uploading the detection result to the server in real time.
In another exemplary embodiment of the present invention, the device test module 103 may be configured to: generating a corresponding detection signal according to the one or more pieces of equipment function information; sending the detection signal to the electronic equipment to be detected through the short-distance wireless network so as to perform corresponding function detection on the electronic equipment to be detected; and receiving a detection result generated by the electronic equipment to be detected in response to the detection signal and uploading the detection result to the server in real time.
In an exemplary embodiment of the present invention, the device information may include, but is not limited to, device unique identification information. The device testing module 103 in the apparatus 100 may be further configured to bind the device unique identification information and the detection result together and upload the detection result to the server in real time when the detection result is uploaded to the server in real time.
In an exemplary embodiment of the present invention, the apparatus 100 may further include an underwriting information receiving module (not shown) configured to receive corresponding underwriting information returned by the server after determining, according to the detection result, whether the electronic device under test meets a preset underwriting condition.
In an exemplary embodiment of the present invention, the apparatus 100 may further include an appearance detection module, configured to send an appearance detection request to the server after receiving the underwriting information returned by the server, and display an appearance detection user interface returned by the server in response to the appearance detection request; receiving preset operation on the appearance detection user interface to shoot the electronic equipment to be detected at a plurality of different angles to obtain a plurality of corresponding images; uploading the plurality of images to the server in real time so that the server judges the appearance state of the electronic equipment to be tested according to the plurality of images, and therefore whether the electronic equipment to be tested meets the preset insurance application condition is determined.
In an exemplary embodiment of the present invention, the apparatus 100 may further include a short-range wireless network identification module (not shown), which is configured to, after establishing a short-range wireless network communication connection with an electronic device to be tested, acquire unique identification information of the short-range wireless network and upload and store the unique identification information to the server; and when the plurality of images are uploaded to the server in real time, the plurality of images and the current unique identification information of the short-distance wireless network are uploaded to the server in real time, so that the server compares whether the current unique identification information of the short-distance wireless network is consistent with the stored unique identification information of the short-distance wireless network.
In an exemplary embodiment of the present invention, the apparatus 100 may further include a shooting information obtaining module (not shown) configured to obtain shooting time and/or shooting position information corresponding to each image when the corresponding plurality of images are obtained by shooting. Correspondingly, the device testing module 103 may be further configured to upload the multiple images to the server in real time together with the unique identification information of the short-range wireless network and the shooting time and/or shooting location information corresponding to each image.
With regard to the apparatus in the above-described embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment related to the method, and will not be elaborated here.
It should be noted that although in the above detailed description several modules or units of the device for action execution are mentioned, such a division is not mandatory. Indeed, the features and functionality of two or more modules or units described above may be embodied in one module or unit, according to embodiments of the invention. Conversely, the features and functions of one module or unit described above may be further divided into embodiments by a plurality of modules or units. The components shown as modules or units may or may not be physical units, i.e. may be located in one place or may also be distributed over a plurality of network units. Some or all of the modules can be selected according to actual needs to achieve the purpose of the wood-disclosed scheme. One of ordinary skill in the art can understand and implement it without inventive effort.
In an exemplary embodiment of the present invention, a computer-readable storage medium is further provided, on which a computer program is stored, which when executed by, for example, a processor, may implement the steps of the method for remote automatic application of an electronic device according to any of the above-mentioned embodiments. In some possible embodiments, the aspects of the present invention may also be implemented in the form of a program product comprising program code means for causing a terminal device to carry out the steps according to various exemplary embodiments of the present invention described in the above-mentioned section of the electronic device remote automated application method of the present description, when said program product is run on the terminal device.
Referring to fig. 9, a program product 900 for implementing the above method according to an embodiment of the present invention is described, which may employ a portable compact disc read only memory (CD-ROM) and include program code, and may be run on a terminal device, such as a personal computer. However, the program product of the present invention is not limited in this regard and, in the present document, a readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.
The program product may employ any combination of one or more readable media. The readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable disk, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
The computer readable storage medium may include a propagated data signal with readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A readable storage medium may also be any readable medium that is not a readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a readable storage medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Program code for carrying out operations for aspects of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device and partly on a remote computing device, or entirely on the remote computing device or server. In the case of a remote computing device, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., through the internet using an internet service provider).
In an exemplary embodiment of the invention, there is also provided an electronic device that may include a processor and a memory for storing executable instructions of the processor. Wherein the processor is configured to perform the steps of the method for remote automatic application of an electronic device according to any of the above embodiments by executing the executable instructions.
As will be appreciated by one skilled in the art, aspects of the present invention may be embodied as a system, method or program product. Thus, various aspects of the invention may be embodied in the form of: an entirely hardware embodiment, an entirely software embodiment (including firmware, microcode, etc.) or an embodiment combining hardware and software aspects that may all generally be referred to herein as a "circuit," module "or" system.
An electronic device 600 according to this embodiment of the invention is described below with reference to fig. 10. The electronic device 600 shown in fig. 10 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 10, the electronic device 600 is embodied in the form of a general purpose computing device. The components of the electronic device 600 may include, but are not limited to: at least one processing unit 610, at least one storage unit 620, a bus 630 that connects the various system components (including the storage unit 620 and the processing unit 610), a display unit 640, and the like.
Wherein the storage unit stores program code executable by the processing unit 610 to cause the processing unit 610 to perform steps according to various exemplary embodiments of the present invention described in the above section of the method for remote automated application of an electronic device of the present specification. For example, the processing unit 610 may perform the steps as shown in fig. 1.
The storage unit 620 may include readable media in the form of volatile memory units, such as a random access memory unit (RAM)6201 and/or a cache memory unit 6202, and may further include a read-only memory unit (ROM) 6203.
The memory unit 620 may also include a program/utility 6204 having a set (at least one) of program modules 6205, such program modules 6205 including, but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which, or some combination thereof, may comprise an implementation of a network environment.
The electronic device 600 may also communicate with one or more external devices 700 (e.g., keyboard, pointing device, bluetooth device, etc.), with one or more devices that enable a user to interact with the electronic device 600, and/or with any devices (e.g., router, modem, etc.) that enable the electronic device 600 to communicate with one or more other computing devices. Such communication may occur via an input/output (I/O) interface 650. Also, the electronic device 600 may communicate with one or more networks (e.g., a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network such as the Internet) via the network adapter 660. The network adapter 660 may communicate with other modules of the electronic device 600 via the bus 630. It should be appreciated that although not shown in the figures, other hardware and/or software modules may be used in conjunction with the electronic device 600, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data backup storage systems, among others.
Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments described herein may be implemented by software, or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiment of the present invention may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a removable hard disk, etc.) or on a network, and includes several instructions to enable a computing device (which may be a personal computer, a server, or a network device, etc.) to execute the above-mentioned remote automatic application method for an electronic device according to the embodiment of the present invention.
Other embodiments of the invention will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of the invention following, in general, the principles of the invention and including such departures from the present disclosure as come within known or customary practice within the art to which the invention pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the invention being indicated by the following claims.
Claims (10)
1. A remote automatic insurance application method of electronic equipment is applied to an insurance application detection terminal and is characterized by comprising the following steps:
establishing short-distance wireless network communication connection with electronic equipment to be tested, acquiring equipment information of the electronic equipment to be tested and uploading the equipment information to a server;
receiving one or more pieces of equipment function information corresponding to the model of the electronic equipment to be tested, which is returned by the server in response to the equipment information;
performing corresponding function detection on the electronic equipment to be detected according to the one or more pieces of equipment function information, and uploading a detection result to the server in real time so that the server judges whether the electronic equipment to be detected meets a preset insurance application condition or not according to the detection result;
receiving corresponding underwriting information returned by the server after judging whether the electronic equipment to be tested accords with the preset underwriting condition according to the detection result;
after receiving underwriting information, sending an appearance detection request to the server so that the server judges the appearance state of the electronic equipment to be tested according to the appearance detection request, and thus determining whether the electronic equipment to be tested meets a preset insurance application condition;
and in the function detection process, the short-distance wireless network communication connection between the electronic equipment to be detected and the insurance detection terminal is kept in a continuous connection state.
2. The method for remotely and automatically insuring the electronic device according to claim 1, wherein the performing the corresponding function detection on the electronic device to be tested according to the one or more device function information and uploading the detection result to the server in real time comprises:
displaying a corresponding function detection user interface according to the one or more pieces of equipment function information;
receiving a preset operation input on the function detection user interface, and generating a corresponding detection signal according to the preset operation;
sending the detection signal to the electronic equipment to be detected through the short-distance wireless network so as to perform corresponding function detection on the electronic equipment to be detected;
and receiving a detection result generated by the electronic equipment to be detected in response to the detection signal and uploading the detection result to the server in real time.
3. The method for remotely and automatically insuring the electronic device according to claim 1, wherein the performing the corresponding function detection on the electronic device to be tested according to the one or more device function information and uploading the detection result to the server in real time comprises:
generating a corresponding detection signal according to the one or more pieces of equipment function information;
sending the detection signal to the electronic equipment to be detected through the short-distance wireless network so as to perform corresponding function detection on the electronic equipment to be detected;
and receiving a detection result generated by the electronic equipment to be detected in response to the detection signal and uploading the detection result to the server in real time.
4. The remote automatic insurance application method of the electronic equipment according to any one of claims 1 to 3, wherein the equipment information includes equipment unique identification information; the method further comprises the following steps:
and binding the unique identification information of the equipment and the detection result together and uploading the unique identification information and the detection result to the server in real time when the detection result is uploaded to the server in real time.
5. The method for remotely and automatically insuring the electronic device according to claim 1, wherein sending an appearance detection request to the server so that the server determines the appearance state of the electronic device to be tested according to the appearance detection request to determine whether the electronic device to be tested meets a preset insuring condition comprises:
after receiving the underwriting information returned by the server, sending an appearance detection request to the server, and displaying an appearance detection user interface returned by the server in response to the appearance detection request;
receiving preset operation on the appearance detection user interface to shoot the electronic equipment to be detected at a plurality of different angles to obtain a plurality of corresponding images;
uploading the plurality of images to the server in real time so that the server judges the appearance state of the electronic equipment to be tested according to the plurality of images, and therefore whether the electronic equipment to be tested meets the preset insurance application condition is determined.
6. The method for remote automatic application of insurance according to claim 5, further comprising:
after short-distance wireless network communication connection is established with electronic equipment to be tested, unique identification information of the short-distance wireless network is acquired and uploaded to and stored in the server;
when the plurality of images are uploaded to the server in real time, the plurality of images and the current unique identification information of the short-distance wireless network are uploaded to the server in real time, so that the server compares whether the current unique identification information of the short-distance wireless network is consistent with the stored unique identification information of the short-distance wireless network.
7. The method for remote automatic application of insurance according to claim 6, further comprising:
acquiring shooting time and/or shooting position information corresponding to each image when a plurality of corresponding images are obtained through shooting;
and uploading the plurality of images and the unique identification information of the short-distance wireless network and the shooting time and/or shooting position information corresponding to each image to the server in real time.
8. An electronic equipment remote automatic insurance device, characterized in that, the device includes:
the short-distance communication module is used for establishing short-distance wireless network communication connection with the electronic equipment to be tested, acquiring equipment information of the electronic equipment to be tested and uploading the equipment information to the server;
the information receiving module is used for receiving one or more pieces of equipment function information which is returned by the server in response to the equipment information and corresponds to the model of the electronic equipment to be tested; and
the device testing module is used for carrying out corresponding function detection on the electronic device to be tested according to the one or more pieces of device function information and uploading a detection result to the server in real time so that the server judges whether the electronic device to be tested meets a preset insurance application condition or not according to the detection result;
receiving corresponding underwriting information returned by the server after judging whether the electronic equipment to be tested accords with the preset underwriting condition according to the detection result;
after receiving underwriting information, sending an appearance detection request to the server so that the server judges the appearance state of the electronic equipment to be tested according to the appearance detection request, and thus determining whether the electronic equipment to be tested meets a preset insurance application condition;
and in the function detection process, the short-distance wireless network communication connection between the electronic equipment to be detected and the insurance detection terminal is kept in a continuous connection state.
9. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method for remote automatic application of an electronic device according to any one of claims 1 to 7.
10. An electronic device, comprising:
a processor; and
a memory for storing executable instructions of the processor;
wherein the processor is configured to perform the steps of the method for remote automated application of an electronic device according to any of claims 1 to 7 via execution of the executable instructions.
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| CN109064341A (en) * | 2018-07-06 | 2018-12-21 | 阿里巴巴集团控股有限公司 | A kind of self-aided terminal, self-auxiliary device and electronic equipment |
| CN111553801A (en) * | 2020-05-15 | 2020-08-18 | 支付宝(杭州)信息技术有限公司 | Insurance implementation method and device for electronic equipment |
| CN111612637B (en) * | 2020-05-15 | 2022-03-11 | 蚂蚁胜信(上海)信息技术有限公司 | Insurance implementation method and device for electronic equipment |
| CN111885262B (en) * | 2020-07-24 | 2021-08-03 | 广州绿怡信息科技有限公司 | Mobile phone insurance application method based on intelligent terminal |
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Address after: Floor 36, Zheshang Building, No. 718 Jianshe Avenue, Jiang'an District, Wuhan, Hubei 430019 Patentee after: TK.CN INSURANCE Co.,Ltd. Patentee after: TAIKANG INSURANCE GROUP Co.,Ltd. Address before: 156 fuxingmennei street, Xicheng District, Beijing 100031 Patentee before: TAIKANG INSURANCE GROUP Co.,Ltd. Patentee before: TK.CN INSURANCE Co.,Ltd. |
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