CN107728874A - The method, apparatus and equipment of user prompt operation are provided - Google Patents

The method, apparatus and equipment of user prompt operation are provided Download PDF

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Publication number
CN107728874A
CN107728874A CN201710795348.8A CN201710795348A CN107728874A CN 107728874 A CN107728874 A CN 107728874A CN 201710795348 A CN201710795348 A CN 201710795348A CN 107728874 A CN107728874 A CN 107728874A
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CN
China
Prior art keywords
behavior
user
sequence
next time
forecast model
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CN201710795348.8A
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Chinese (zh)
Inventor
岳赟
曹志远
李世荣
全福亮
钟明洁
黄云平
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Advanced New Technologies Co Ltd
Advantageous New Technologies Co Ltd
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Alibaba Group Holding Ltd
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Application filed by Alibaba Group Holding Ltd filed Critical Alibaba Group Holding Ltd
Priority to CN201710795348.8A priority Critical patent/CN107728874A/en
Publication of CN107728874A publication Critical patent/CN107728874A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3438Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment monitoring of user actions

Abstract

This specification embodiment discloses a kind of method, apparatus and equipment for providing user prompt operation, and methods described is applied to user side equipment, directly can obtain the behavior sequence of user in user side;Then by being stored in local forecast model, user is predicted in the behavior next time at current time, further according to prediction result, quick operating mode for realizing the behavior next time predicted is provided, complicated operation is carried out without user, can be rapidly completed user by the quick operating mode of offer needs operation to be performed.

Description

The method, apparatus and equipment of user prompt operation are provided
Technical field
This specification is related to field of computer technology, more particularly to provides the method, apparatus and equipment of user prompt operation.
Background technology
At present, the application program (Application, APP) that can be arranged on user side equipment is more and more and single The function that APP possesses is also more and more comprehensive.Such as:Instant messaging APP, it is provided simultaneously with instant messaging, payment, financing, barcode scanning etc. Function.
The content such as APP, to each function related page, menu item more for possessing function is more, and the page, dish The nest relation in separate room is more complicated, may result in user and the problem of more is being run into during using APP, such as can not find with The application contents such as the related page of some functions, menu item.
When encountering problems, user, which can typically make repeated attempts, clicks on the APP various pages and menu, after attempting to have no result, is Solving the problems, such as to run into, user can seek help from customer service, by describing the problem of oneself runs into accordingly to be replied, or The information related to problem is input to searched page, then also to browse the various search results of searched page presentation, then The search result of its problem can be solved by selecting.
In summary, when being encountered problems during using APP, user need to expend longer time, perform complicated behaviour It is only possible to solve the problems, such as.Therefore, how to help user to solve the problems, such as that it runs into time, be technical problem urgently to be resolved hurrily.
The content of the invention
In view of this, this specification embodiment provides a kind of method, apparatus and equipment for providing user prompt operation.
According to the first aspect of this specification embodiment, there is provided a kind of method that user prompt operation is provided, applied to use Family side apparatus, methods described include:
The behavior sequence of user is obtained, wherein, the behavior sequence includes the behavioural information before current time;
Behavior sequence input is stored in local forecast model, user is entered in the behavior next time at current time Row prediction;
According to prediction result, there is provided for realizing the quick operating mode for the behavior next time predicted.
According to the second aspect of this specification embodiment, there is provided a kind of device that user prompt operation is provided, applied to use Family side apparatus, described device include:
Retrieval module, for obtaining the behavior sequence of user, wherein, the behavior sequence was included before current time Behavioural information;
Behavior prediction module, for behavior sequence input to be stored in into local forecast model, to user current The behavior next time at moment is predicted;
Operation provides module, for according to prediction result, there is provided for realizing the quick behaviour for the behavior next time predicted Make mode.
According to the third aspect of this specification embodiment, there is provided a kind of electronic equipment, including:
Processor;
Store the memory of processor-executable instruction;
Wherein, the processor is coupled in the memory, for reading the programmed instruction of the memory storage, and makees For response, following operation is performed:
The behavior sequence of user is obtained, wherein, the behavior sequence includes the behavioural information before current time;
Behavior sequence input is stored in local forecast model, user is entered in the behavior next time at current time Row prediction;
According to prediction result, there is provided for realizing the quick operating mode for the behavior next time predicted.
Implement the embodiment that this specification provides, directly can obtain the behavior sequence of user in user side;Then pass through Local forecast model is stored in, user is predicted in the behavior next time at current time, further according to prediction result, there is provided For realizing the quick operating mode for the behavior next time predicted.Complicated operation is carried out without user, the fast of offer is provided Prompt mode of operation, which can be rapidly completed user, needs operation to be performed.
Brief description of the drawings
Fig. 1 is the application scenario diagram of the offer user prompt operation shown in the exemplary embodiment of this specification one;
Fig. 2A is the flow chart of the method for the offer user prompt operation shown in the exemplary embodiment of this specification one;
Fig. 2 B are the schematic diagrames of the offer user prompt operation shown in the exemplary embodiment of this specification one;
Fig. 3 is the application scenario diagram of the offer user prompt operation shown in this specification another exemplary embodiment;
Fig. 4 is the logic diagram of the device of the offer user prompt operation shown in the exemplary embodiment of this specification one;
Fig. 5 is the electronic equipment where the device of the offer user prompt operation shown in the exemplary embodiment of this specification one Hardware structure diagram.
Embodiment
Here exemplary embodiment will be illustrated in detail, its example is illustrated in the accompanying drawings.Following description is related to During accompanying drawing, unless otherwise indicated, the same numbers in different accompanying drawings represent same or analogous key element.Following exemplary embodiment Described in embodiment do not represent all embodiments consistent with this specification.On the contrary, they are only and such as institute The example of the consistent apparatus and method of some aspects be described in detail in attached claims, this specification.
It is only merely for the purpose of description specific embodiment in the term that this specification uses, and is not intended to be limiting this explanation Book." one kind " of used singulative, " described " and "the" are also intended to bag in this specification and in the appended claims Most forms are included, unless context clearly shows that other implications.It is also understood that term "and/or" used herein is Refer to and any or all may be combined comprising the associated list items purpose of one or more.
It will be appreciated that though various information may be described using term first, second, third, etc. in this specification, but These information should not necessarily be limited by these terms.These terms are only used for same type of information being distinguished from each other out.For example, do not taking off In the case of this specification scope, the first information can also be referred to as the second information, and similarly, the second information can also be claimed For the first information.Depending on linguistic context, word as used in this " if " can be construed to " ... when " or " when ... " or " in response to determining ".
The contents such as the page and menu item of more, each function correlations of function that the APP of many user side equipment installings has It is more, and the characteristic that nest relation between the page, menu is more complicated.In view of this, user very may be used during using APP The problem of more can be run into, such as:It can not find the application contents such as the page related to some functions, menu item.In order to solve The problem of running into, user, which can typically make repeated attempts, clicks on the APP various pages and menu, and after attempting to have no result, user may ask Help customer service, by describing the problem of oneself runs into accordingly to be replied, or the information related to problem is input to and searched The rope page, then browses the various search results of searched page presentation, then selects the search knot that can solve its problem Fruit.This process for solving problem can need to expend longer time, and need user to perform complicated operation.
In order to avoid user's consuming longer time, complicated operation is performed, this specification embodiment, Fig. 1 can be passed through Next time behavior of the server prediction user at current time in shown application scenarios, the behavior can reflect that user is current The intention at moment, for solving the problems, such as that user runs into.
In order to predict user behavior, the user that server can upload beforehand through the APP installed in each user side equipment Behavior sequence, train forecast model, after training forecast model, the model of training is issued to user side equipment, by user Side apparatus with reference to the behavior sequence after user, predicts the behavior next time at current time according to the forecast model trained, and There is provided for realizing the quick operating mode of behavior next time predicted, the user without user side equipment seek help customer service or Input the problem of being run into user related information, you can quickly solve its problem, make repeated attempts click APP's without user The various pages and menu.
In practical application, as shown in figure 1, being equiped with APP1 user side equipment 1 and being equiped with APP2 user side equipment 2 Respectively by step J311, J321, the behavioural information of user is recorded to local user's user behaviors log, the behavior for generating user is remembered Record, Tables 1 and 2 as shown in Figure 1, behavioural information can be that behavior corresponding to the behavior at user's each moment identifies, behavior Mark in chronological sequence sort, the behavior sequence of composition, as illustrated in the drawing A1A2A3A4A5......, B1B2B3B4B5......, in some examples, behavior mark corresponding to behavior can be according to specific APP types and application The bibliography system of scene, set corresponding to each class behavior of user behavior to identify, by APP developer when burying daily record just Pre-define.Such as:In Alipay APP, 10000 represent and transfer accounts behavior, in other examples, can also be made by other symbols Identified for user, this specification embodiment is without limitation.
After the certain period for generating user behavior record, (user touches in real time or when meeting that predetermined behavior uploads condition Send out upload button or reach predetermined uplink time, it may be determined that meet that predetermined behavior record uploads condition), user side equipment 1 , can be respectively from the row of local log read user with user side equipment 2 respectively by step J112 and J113, J122 and J123 For information, then sort in chronological order, constituting action sequence, and upload onto the server respectively, then server performs step J101, based on the forecast model trained, the demand of user 1 and user 2 is predicted respectively with reference to the behavior sequence that rigid connection is received, then divide The demand of prediction is not issued to by user side equipment 1 and user side equipment 2 by step J114 and J124.
In another example, the behavioural information of user side equipment record user is to local user's user behaviors log, except predetermined Behavior mark is outer, and the behavior record of the user of generation can also be other character informations of the behavior at description user's each moment, When meeting that predetermined behavior uploads condition, user side equipment can be according to the record time by evening to early order, from being locally stored User action log, read current time before at least two behavior records;According between user behavior and behavior mark Predetermined corresponding relation, it is determined that each read records behavior mark corresponding to recorded historical behavior;By the behavior of determination Mark sorts according to reading order, forms the behavior sequence of the user.Then uploaded to server.
In other examples, user side equipment directly can also upload onto the server the behavior record of user, by servicing Device is according to the predetermined corresponding relation between historical behavior and behavior mark, it is determined that each read records recorded historical behavior Corresponding behavior mark;The behavior of determination is identified and sorted according to reading order, forms the behavior sequence of the user.
In summary, after forecast model is issued to user side equipment by the server in the application scenarios shown in Fig. 1, this theory Scheme disclosed in bright book directly can obtain the behavior sequence of user in user side;Then by being stored in local prediction mould Type, user is predicted in the behavior next time at current time, further according to prediction result, there is provided predicted down for realizing The quick operating mode of behavior, complicated operation is carried out without user, can be quick by the quick operating mode of offer Completing user needs operation to be performed.The process of the offer user prompt operation of this specification is provided in detail below in conjunction with accompanying drawing.
Fig. 2A is referred to, Fig. 2A is the method for the offer user prompt operation shown in the exemplary embodiment of this specification one Flow chart, this method are applied to user side equipment, may comprise steps of S201-S203:
Step S201, the behavior sequence of user is obtained, wherein, the behavior sequence includes the behavior letter before current time Breath.
Step S202, behavior sequence input is stored in local forecast model, to user under current time Behavior is predicted.
Step S203, according to prediction result, there is provided for realizing the quick operating mode for the behavior next time predicted.
This specification embodiment, the equipment for being equiped with default application program is can apply to, other can also be installed on and set Standby, the other equipment can be by data wire or other connected modes not influenceed by network traffics, with being equiped with default answer Connected with the equipment of program.Here default application program can be the application program that the operating system of equipment carries, such as:Intelligence The voice assistant of mobile phone or the various application programs of third party's exploitation.
The application program carried for the operating system of equipment, when recording the behavioural information of user, it can detect in real time simultaneously Record behavioural information of the user to operation interface in itself, referred to herein as behavioural information can refer to description user to operation interface The character information of the operation such as slip, mobile, addition, deletion, switching, when recording the behavioural information of user, can also be detected simultaneously in real time User is recorded to the behavioural information of control contained by operation interface, referred to herein as behavioural information can refer to description user to operating boundary The character information of the operations such as the striking of control contained by face, deletion;When recording the behavioural information of user, it can also detect and remember in real time Employ behavioural information of the family to the shortcut of equipment.Shortcut such as home keys, return key, tuning key etc..
For the various application programs (APP) of third party's exploitation, when recording the behavioural information of user, can detect in real time simultaneously The overall behavioural information in each interface of the user to APP is recorded, can also in real time detect and record user to control contained by APP each interface The behavioural information of part.Such as:User is in behavioural informations such as the browsing of APP interface, clicks to control.
After user side carries out the behavior record of user, it is contemplated that user behavior can reflect user view, for ease of and When predict user view, it is predetermined before current time that this specification embodiment can read user from User action log The behavioural information of item number, referred to herein as behavioural information can be can characterize the historical behavior of user behavior identify, also may be used Be description description user historical behavior other character informations.The item number of the behavioural information read can be by this programme Designer is set according to specific application scenarios, when such as predetermined application being voice customer service, the number of the behavioural information of reading Mesh could be arranged to 6, in other examples, the number of the behavioural information of reading can also be arranged into other numerical value, this explanation Book embodiment is without limitation.
After reading the behavioural information of user, in order to the behavioural information based on user obtain can effecting reaction user it is current when The behavior next time of the intention at quarter, can be converted to behavior sequence by the behavioural information of reading and be input to and be stored in local prediction Model, user is predicted in the behavior next time at current time.Referred to herein as forecast model can be reality that Fig. 1 is related to The forecast model mentioned in example is applied, institute is trained according to the behavioural information in the User action log of user side equipment by server .In other examples, gained, this theory can also be trained by the other equipment in addition to server by being stored in local forecast model Bright book embodiment is without limitation.
Server can train the wider forecast model of an applicability when training forecast model, and the forecast model is fitted For a variety of users, a variety of application programs, in addition, it is contemplated that the memory data output and/or data processing speed of user side equipment Less than server, the forecast model matched with the memory data output of user side equipment and/or data processing speed can also be trained, Accelerate the behavior prediction speed of forecast model.
In order to train the forecast model that can accelerate behavior prediction speed, server can be to suitable for a variety of users, more The forecast model of kind of application program is compressed, and during actual compression institute, can be deleted small feature is influenceed on modelling effect, or Person, which retains, influences big top n feature on modelling effect, and the capacity of model is compressed in certain limit.
Further, it is also possible to for the actual conditions of different types of user side equipment, predetermined speed can be accelerated by training, The forecast model matched respectively with different types of user side equipment again.The type of user side equipment by user side equipment application Type (APP type) and/or user characteristics decision, such as:The equipment for being provided with data search application sets for a kind of user side Standby, the equipment for being provided with navigation application is another kind of user side equipment;For another example:Data search application, user 30 are installed It is a kind of user side equipment to the equipment of 40 years old, data search application is installed, the equipment that user is 20 to 30 years old is another kind of User side equipment.
The feature included in the forecast model matched with certain class user side equipment, can be by the application of such user side equipment At least one in the User action log of type, the user characteristics of such user side equipment and such user side equipment determines. Wherein, the application type of user side equipment can refer to the type of the mounted application program of user side equipment, can also refer to and wait to pacify The type of the application program of dress;User characteristics can include the age of user, surname not, educational background, occupation, income, custom, partially The feature such as good.
In some examples, train matched with certain class user side equipment forecast model the step of can be by as shown in Figure 1 Server perform, the forecast model after training is issued to user side equipment by the server again, describes forecast model below Training step:
Obtain the behavior sequence of the user of fellow users side apparatus, N+1 items behavioural information contained by the sequence temporally from The early order sequence to evening, N is the natural number more than 1.
The behavior sequence gathered is divided into training sample and test sample.
By preceding N items behavioural information in the behavior sequence of each user in the training sample, distinguish as training sequence defeated Enter predetermined forecast model to be trained.
Based on N+1 items behavioural information in the behavior sequence of each user in the training sample and training forecast model institute The ProbabilityDistribution Vector obtained, the ProbabilityDistribution Vector includes the probability that the training sequence is mapped to each behavior, after obtaining training Forecast model.
Test sample is concentrated to preceding N items behavioural information in the behavior sequence of each user, instruction is input to as cycle tests The forecast model (model parameter after training) perfected, obtains the ProbabilityDistribution Vector of forecast model output, the probability distribution Vector is mapped to the probability of each behavior comprising the cycle tests.
N+ in the behavior sequence of each user is concentrated based on ProbabilityDistribution Vector, test sample obtained by test forecast model 1 behavioural information, the predictablity rate of valuation prediction models.
And then the modes such as the additions and deletions aspect of model, the positive and negative sample proportion of adjustment, grid search model hyper parameter can also be utilized Above-mentioned training process is repeated, filters out and optimal model is showed on test set.
Further, it is also possible to the predictablity rate of forecast model is weighed using model-evaluation indexes such as AUC, F1SCORE.
Wherein, can be by installing in user side equipment when obtaining the behavior sequence of user of fellow users side apparatus Application records and the behavioural information for transmitting user, in other embodiment, other modes can also be used to obtain behavior sequence, This specification is without limitation.
Above-mentioned forecast model is to temporally the behavior sequence of sequence gained is handled sooner or later, in order to improve processing effect Rate, the model for comparing and being good at the behavior sequence that processing according to time sequence generates can be chosen, for example, can choose following any Model or at least two models are combined as the forecast model:
Shot and long term memory models, gradient lifting decision tree, Logic Regression Models.
When forecast model is shot and long term memory models LSTM models (shot and long term memory models), model may include an input Layer, an embedding+dropout layers, a lstm+dropout layers, a prediction interval connected entirely, a softmax loss layers and One accuracy computation layers.When forecast model is shot and long term memory models LSTM, by compact model, the shot and long term note trained 30M can be less than by recalling model LSTM capacity.
In other examples, the step of training forecast model, can be performed by the other equipment outside server, and training is pre- The mode of model is surveyed, the other technologies means of this area can also be taken., can commenting according to model when training forecast model Valency index determines the probability threshold value of model.Such actual prediction user is in the behavior next time at current time, if user When the probability that behavior sequence is mapped to certain behavior is more than the threshold value, then judge that the behavior is going next time for user's current time For.If the probability for being mapped to multiple behaviors is all higher than threshold value, it is determined that when that behavior of maximum probability is that user is current The behavior next time carved.In other examples, based on the ProbabilityDistribution Vector, probability can also be expired by other means The behavior of the predetermined predicted condition of foot is defined as next time behavior of the user at current time, such as:By the behavior of maximum probability It is determined that into the behavior for meeting predetermined predicted condition.
After training forecast model, the forecast model trained can be issued to user side equipment by server, by user Its local is arrived in side apparatus storage, when needing to predict user behavior, the behavior sequence of user is directly obtained, by being stored in local Forecast model carry out behavior prediction, prediction result can be the behavior that predicted value is more than threshold value, and in some examples, predicted value can To be probability that the behavior sequence of user is mapped to user behavior, threshold value can be probability threshold value.
In practical application, during Descend Prediction model, server can apply journey receiving user side equipment request installation During sequence, the application program packing of the forecast model and request installation is issued to the user side equipment and is dealt into the user side Equipment.Forecast model individually can also be issued to user side equipment.In addition, server is detecting the forecast model by more After new, the forecast model after renewal can also be issued to the user side equipment.
If server, for the actual conditions of different types of user side equipment, trains when training forecast model The forecast model matched with certain class user side equipment, can by each forecast model trained respectively with all types of user side apparatus At least one corresponding storage in application type, user characteristics, User action log, can be according to be received pre- when issuing At least one in the application type, user characteristics and User action log of the user side equipment of model is surveyed, from various prediction moulds Forecast model to be issued is selected in type.
After forecast model is issued into user side equipment, user side equipment can be at once or in predetermined behavior prediction Time or response user's triggering, start the program of prediction user behavior using forecast model.It is pre- starting in some examples Survey user behavior program after, can according to record the time from the User action log being locally stored, read current time it The behavior record of preceding predetermined item number;According to the predetermined corresponding relation between user behavior and behavior mark, it is determined that is read is every Item records behavior mark corresponding to recorded historical behavior;By the behavior mark of determination according to record time-sequencing, forming should The behavior sequence of user.Wherein, can be read during reading by the record time by the order in evening to morning.In other examples, also may be used Sequentially read with order between being late for, sorted in chronological order after generation behavior mark, time series can also be obtained.
Some examples, the forecast model that user side equipment is stored can be the LSTM models trained, it is assumed that Yong Hu t0, t1, t2..., tn-1The behavior at moment identifiesThe mark at these moment is temporally arranged sooner or later After sequence, form the behavior sequence of user, the LSTM models that the sequence inputting trains calculated, obtain probability distribution to Amount, the ProbabilityDistribution Vector include the probability that the behavior sequence is mapped to each behavior.
Further, since the behavior next time at user's current time can reflect the problem of user is likely encountered at current time, In some examples, this programme can be using ProbabilityDistribution Vector as each behavior predicted, reflection user tnWhat the moment was likely encountered Each problem needs the score value answered, and calculation formula can be as follows:
If user is in tnMoment generates behavior againThen can to newest n, (n be more than 2 by forecast model Natural number) behavior sequence of individual behavior mark composition calculated, obtain reflection user tn+1Each problem that moment is likely encountered needs The score value to be answered:
Forecast model output probability distribution vector, this programme can be based on the ProbabilityDistribution Vector, probability be met pre- The behavior of fixed predicted condition is defined as next time behavior of the user at current time.
During the behavior next time at actual determination user's current time, difference can be used really according to different predicted conditions Determine mode, in some examples, the ProbabilityDistribution Vector can be based on by following operation, probability is met to predetermined prediction bar The behavior of part is defined as next time behavior of the user at current time:
Compare the magnitude relationship that the behavior sequence is mapped to the probability and predetermined probability threshold value of each behavior.
If the probability that the behavior sequence is mapped to any behavior is more than the probability threshold value, it is determined that any row To meet predetermined predicted condition.
Wherein, predetermined predicted condition and probability threshold value, can be by the designer of this programme according to actual application Scene settings, such as:Probability threshold value is set as 80%.
After the behavior next time for determining user's current time, in view of the behavior next time predicted can reflect that user is current The demand at moment or the problem of run into, can be according to prediction result, there is provided for realizing the quick of the behavior next time predicted Mode of operation, and then the needs of user's current time is met based on the quick operating mode or solves the problems, such as that user runs into.
In some examples, according to prediction result next time, there is provided during quick operating mode, user can be saved and gone For the operation of required execution, the mode that can quickly perform order corresponding to the row next time predicted directly is provided, such as:Display The button of order, can also directly initiate the behavior pair next time predicted corresponding to the behavior next time that quick response is predicted The mode for the software program answered, such as:Jump directly to the page corresponding to the behavior next time predicted.
In addition, when providing quick operating mode, the word of the behavior next time for describing to be predicted can also be first exported After according with information and representing that the button of prediction correctness, user confirm, then directly initiate the behavior next time predicted and correspond to Software mode., can be by following operation according to prediction result, there is provided predicted for realization next in some examples The quick operating mode of secondary behavior:
It is determined that the search key related to the behavior next time predicted.
Identified search key is added to search box.
Wherein it is possible to the corresponding relation between various actions and its search key is preset, such as:By various actions phase The keyword of pass is arranged to order corresponding with the row, or software program corresponding with the behavior.
In some scenes, it can be exported the related keyword of the behavior predicted as the placeholder of search input frame, Fig. 2 B specifically are see, APP shown in figure is Alipay, and " shared bicycle " is searched in the behavior predicted, " shared bicycle " is made It is presented on for placeholder in search input frame.Prompt user's search shared bicycle., can be with pop-up, voice in other examples The search key related to the behavior next time predicted is exported etc. mode, this specification embodiment is without limitation.
The process of the offer user prompt operation of this specification embodiment is provided below in conjunction with the application scenarios shown in Fig. 3.
The server in application scenarios shown in Fig. 3, the user that the APP of installation in each user side equipment is uploaded can be received Behavior sequence, then perform step J300 training forecast model, after training forecast model, can perform step J311 and J321, the forecast model trained is issued to user side equipment 1 and user side equipment 1 respectively, by user side equipment 1 and user Side apparatus 2 performs step J312 and J322 respectively, stores the forecast model trained to locally, is then distinguished by APP1 and APP2 Step J313 to step J315, step J323 to step J323 to step J325 are performed, from the user behavior of local daily record storage In record, temporally order reads at least two behavioural informations before current time sooner or later, forms the behavior sequence of user, so The forecast model that behavior sequence input is locally stored afterwards, predicts the behavior next time at user's current time, then provide and be used for The quick operating mode of behavior next time, the user without user side equipment seek help from customer service or will be with problem phases described in realizing The information of pass is input to searched page, you can quickly solves user's request, is made repeated attempts without user and click on APP various pages Face and menu.
In addition, user side equipment 1 and user side equipment 2 can also perform step J316 and J326 respectively, by local daily record The user behavior information newly stored is uploaded onto the server, and is continued to predict mould according to the user behavior information updating of upload by server Type, and the forecast model of renewal is issued to user side by request server.
Corresponding with the embodiment of preceding method, this specification additionally provides the embodiment of device.
Referring to Fig. 4, Fig. 4 is the logic of the device of the offer user prompt operation shown in the exemplary embodiment of this specification one Block diagram, the device 400 are applied to user side equipment, can included:Retrieval module 410, behavior prediction module 420 and operation Module 430 is provided.
Wherein, retrieval module 410, for obtaining the behavior sequence of user, wherein, the behavior sequence includes current Behavioural information before moment.
Behavior prediction module 420, for behavior sequence input to be stored in into local forecast model, user is being worked as The behavior next time at preceding moment is predicted.
Operation provides module 430, for according to prediction result, there is provided for realizing the quick of the behavior next time predicted Mode of operation.
In some examples, operation, which provides module 430, to be included:
Keyword determining module, for determining the search key related to the behavior next time predicted;
MIM message input module is searched for, for identified search key to be added into search box.
In other examples, retrieval module 410 can include:
Behavior record read module, for from the User action log being locally stored, being read current according to the record time The behavior record of predetermined item number before moment;
Behavior identifies determining module, for the predetermined corresponding relation between being identified according to user behavior and behavior, it is determined that being read Each taken records behavior mark corresponding to recorded user behavior;
Sequence composition module, for according to time-sequencing is recorded, the behavior mark of determination to be formed into the behavior sequence of the user Row.
In other examples, behavior prediction module 420 can include:
Sequence computing module, calculated for behavior sequence input to be stored in into local forecast model;
Vectorial acquisition module, the ProbabilityDistribution Vector of gained, the probability distribution are calculated for obtaining the forecast model Vector is mapped to the probability of each behavior comprising the behavior sequence;
Behavior determining module, for based on the ProbabilityDistribution Vector, probability to be met to the behavior of predetermined predicted condition It is defined as next time behavior of the user at current time.
As an example, the behavior determining module can include:
Probability comparison module, the probability of each behavior and predetermined probability threshold value are mapped to for the behavior sequence Magnitude relationship;
The behavior determining module, the probability for being additionally operable to be mapped to any behavior in the behavior sequence are more than the probability During threshold value, determine that any behavior meets predetermined predicted condition.
In other examples, the forecast model is issued to the user side equipment by server.
As an example, the server is when receiving the application mount request of the user side equipment, by the prediction The application program packing of model and request installation is issued to the user side equipment and is dealt into the user side equipment.
As an example, the server is after detecting that the forecast model is updated, by under the forecast model after renewal It is dealt into the user side equipment.
As an example, the server is to before the user side equipment Descend Prediction model, according at least one of following Forecast model to be issued is chosen from multiple forecast models:
The application type of the user side equipment;
The user characteristics of the user side equipment;
The User action log of the user side equipment.
In other examples, the forecast model is shot and long term memory models.
The function of unit (or module) and the implementation process of effect specifically refer to right in the above method in said apparatus The implementation process of step is answered, will not be repeated here.
For device embodiment, because it corresponds essentially to embodiment of the method, so related part is real referring to method Apply the part explanation of example.Device embodiment described above is only schematical, wherein described be used as separating component The unit or module of explanation can be or may not be physically separate, and the part shown as unit or module can be with It is or may not be physical location or module, you can with positioned at a place, or multiple network lists can also be distributed to In member or module.Some or all of module therein can be selected to realize the mesh of this specification scheme according to the actual needs 's.Those of ordinary skill in the art are without creative efforts, you can to understand and implement.
The embodiment of the device of the offer user prompt operation of this specification can be applied on an electronic device.Specifically can be with Realized by computer chip or entity, or realized by the product with certain function.In a kind of typical realization, electronics is set Standby is computer, and the concrete form of computer can be personal computer, laptop computer, cell phone, camera phone, intelligence Can phone, personal digital assistant, media player, navigation equipment, E-mail receiver/send equipment, game console, flat board calculating Machine, wearable device, internet television, intelligent locomotive, pilotless automobile, intelligent refrigerator, other intelligent home devices or The combination of any several equipment in these equipment.
Device embodiment can be realized by software, can also be realized by way of hardware or software and hardware combining.With Exemplified by software is realized, as the device on a logical meaning, being will be non-volatile by the processor of electronic equipment where it Corresponding computer program instructions read what operation in internal memory was formed in the computer-readable recording mediums such as memory.For hardware view, As shown in figure 5, a kind of hardware structure diagram of electronic equipment where the device of user prompt operation is provided for this specification, except figure Outside processor, internal memory, network interface and nonvolatile memory shown in 5, the electronic equipment in embodiment where device Generally according to the actual functional capability of the electronic equipment, other hardware can also be included, this is repeated no more.
In one embodiment, the memory of electronic equipment can store processor executable program instructions;Processor can With coupled memory, for reading the programmed instruction of the memory storage, and as response, following operation is performed:Used The behavior sequence at family, wherein, the behavior sequence includes the behavioural information before current time;Behavior sequence input is deposited Local forecast model is stored in, user is predicted in the behavior next time at current time;According to prediction result, there is provided be used for Realize the quick operating mode for the behavior next time predicted.
In other examples, the operation performed by processor may be referred to description related in embodiment of the method above, It will not go into details for this.
It is above-mentioned that this specification specific embodiment is described.Other embodiments are in the scope of the appended claims It is interior.In some cases, the action recorded in detail in the claims or step can be come according to different from the order in embodiment Perform and still can realize desired result.In addition, the process described in the accompanying drawings not necessarily require show it is specific suitable Sequence or consecutive order could realize desired result.In some embodiments, multitasking and parallel processing be also can With or be probably favourable.
The preferred embodiment of this specification is the foregoing is only, it is all in this explanation not to limit this specification Within the spirit and principle of book, any modification, equivalent substitution and improvements done etc., the model of this specification protection should be included in Within enclosing.

Claims (10)

1. a kind of method for providing user prompt operation, applied to user side equipment, methods described includes:
The behavior sequence of user is obtained, wherein, the behavior sequence includes the behavioural information before current time;
Behavior sequence input is stored in local forecast model, next time behavior of the user at current time carried out pre- Survey;
According to prediction result, there is provided for realizing the quick operating mode for the behavior next time predicted.
It is 2. according to the method for claim 1, described according to prediction result, there is provided for realizing the behavior next time predicted Quick operating mode, including:
It is determined that the search key related to the behavior next time predicted;
Identified search key is added to search box.
3. according to the method for claim 1, the behavior sequence for obtaining user, including:
According to the record time from the User action log being locally stored, the behavior of the predetermined item number before reading current time is remembered Record;
According to the predetermined corresponding relation between user behavior and behavior mark, it is determined that each read records recorded user's row Identified for corresponding behavior;
By the behavior mark of determination according to time-sequencing is recorded, the behavior sequence of the user is formed.
4. according to the method for claim 1, the prediction result is the behavior that predicted value is more than threshold value.
5. method according to any one of claim 1 to 4, the forecast model is shot and long term memory models.
6. a kind of device for providing user prompt operation, applied to user side equipment, described device includes:
Retrieval module, for obtaining the behavior sequence of user, wherein, the behavior sequence includes the row before current time For information;
Behavior prediction module, for behavior sequence input to be stored in into local forecast model, to user at current time Behavior next time be predicted;
Operation provides module, for according to prediction result, there is provided for realizing the prompt operation side for the behavior next time predicted Formula.
7. device according to claim 6, the operation, which provides module, to be included:
Keyword determining module, for determining the search key related to the behavior next time predicted;
MIM message input module is searched for, for identified search key to be added into search box.
8. device according to claim 6, the retrieval module includes:
Behavior record read module, for from the User action log being locally stored, reading current time according to the record time The behavior record of predetermined item number before;
Behavior identifies determining module, for the predetermined corresponding relation between being identified according to user behavior and behavior, it is determined that read Each records behavior mark corresponding to recorded user behavior;
Sequence composition module, for according to time-sequencing is recorded, the behavior mark of determination to be formed into the behavior sequence of the user.
9. the device according to any one of claim 6 to 8, the forecast model is shot and long term memory models.
10. a kind of electronic equipment, including:
Processor;
Store the memory of processor-executable instruction;
Wherein, the processor is coupled in the memory, for reading the programmed instruction of the memory storage, and as sound Should, perform following operation:
The behavior sequence of user is obtained, wherein, the behavior sequence includes the behavioural information before current time;
Behavior sequence input is stored in local forecast model, next time behavior of the user at current time carried out pre- Survey;
According to prediction result, there is provided for realizing the quick operating mode for the behavior next time predicted.
CN201710795348.8A 2017-09-06 2017-09-06 The method, apparatus and equipment of user prompt operation are provided Pending CN107728874A (en)

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