CN107657533B - Self-service transaction reminding method and device and terminal equipment - Google Patents
Self-service transaction reminding method and device and terminal equipment Download PDFInfo
- Publication number
- CN107657533B CN107657533B CN201710680194.8A CN201710680194A CN107657533B CN 107657533 B CN107657533 B CN 107657533B CN 201710680194 A CN201710680194 A CN 201710680194A CN 107657533 B CN107657533 B CN 107657533B
- Authority
- CN
- China
- Prior art keywords
- card
- transaction
- self
- user
- mobile terminal
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/04—Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Engineering & Computer Science (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Technology Law (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Telephone Function (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
The invention is suitable for the technical field of self-service transaction, and provides a self-service transaction reminding method, a self-service transaction reminding device and terminal equipment, wherein the method comprises the following steps: when a transaction request is detected, acquiring a communication account bound by a transaction user; when the transaction user is detected to leave, sending a card-taking reminder to a mobile terminal of the transaction user according to the acquired communication account; and receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user. By the method, the user can be effectively reminded to take the card in time, and the safety of self-service transaction is improved.
Description
Technical Field
The invention belongs to the technical field of self-service transactions, and particularly relates to a self-service transaction reminding method, a self-service transaction reminding device and terminal equipment.
Background
With the continuous development of scientific technology and the continuous improvement of labor cost, self-service transaction equipment is widely used by various financial institutions/hospitals, convenience is brought to daily life of people, convenient service of the self-service transaction equipment is popular among users, but the self-service transaction equipment also has some problems in the use process, wherein most commonly, after a user finishes transaction on the self-service transaction equipment by using a card (such as a bank card), the user often forgets to take the card away, and deposit in the card can be stolen, so that property loss of the user is caused.
Disclosure of Invention
In view of this, embodiments of the present invention provide a self-service transaction reminding method, a self-service transaction reminding device, and a terminal device, so as to solve the problem in the prior art that a user often forgets to take his own card after using a self-service transaction device, and a deposit in the card may be stolen, thereby causing property loss of the user.
The invention provides a self-service transaction reminding method in a first aspect, which comprises the following steps:
when a transaction request is detected, acquiring a communication account bound by a transaction user;
when the transaction user is detected to leave, sending a card-taking reminder to a mobile terminal of the transaction user according to the acquired communication account;
and receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user.
Based on the first aspect of the embodiments of the present invention, in a first possible implementation manner, when the feedback information includes a card fetching instruction, the receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recycling according to the feedback information sent by the mobile terminal of the transaction user includes:
and locking the card in the self-service transaction equipment, and suspending the transaction of the card in the self-service transaction equipment to wait for the transaction user to return to take the card.
Based on the first possible implementation manner of the first aspect of the embodiment of the present invention, in a second possible implementation manner, the locking a card in a self-service transaction device, and suspending a transaction of the card in the self-service transaction device to wait for a transaction user to return to take the card includes:
acquiring the position information of the mobile terminal;
setting locking time of a card in the self-service transaction equipment according to the position information of the mobile terminal;
locking the card in the self-service transaction equipment within the locking time, and suspending the transaction of the card in the self-service transaction equipment;
and unlocking the card when the identity authentication information matched with the user corresponding to the card is received in the locking time.
Based on the first aspect of the embodiments of the present invention, in a third possible implementation manner, when the feedback information includes a card-swallowing instruction, the receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recycling according to the feedback information sent by the mobile terminal of the transaction user includes:
triggering the self-service transaction equipment to automatically swallow the card, and recovering the card in the self-service transaction equipment.
Based on the first aspect of the embodiment of the present invention, or the first possible implementation manner of the first aspect of the embodiment of the present invention, or the second possible implementation manner of the first aspect of the embodiment of the present invention, or the third possible implementation manner of the first aspect of the embodiment of the present invention, in a fourth possible implementation manner, after the step of sending a card-taking reminder to the mobile terminal of the transaction user according to the obtained communication account number when the transaction user is detected to leave, the method includes:
starting a preset time timer, and judging whether feedback information sent by a mobile terminal of the transaction user is received within the preset time;
if the feedback information sent by the mobile terminal of the transaction user is not received within the preset time, triggering self-service transaction equipment to automatically swallow the card after the preset time is timed, and recovering the card in the self-service transaction equipment;
at this time, the receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recycling according to the feedback information sent by the mobile terminal of the transaction user, includes:
and if the feedback information sent by the mobile terminal of the transaction user is received within the preset time, determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the user.
A second aspect of the present invention provides a self-service transaction reminding apparatus, including:
the account number obtaining unit is used for obtaining a communication account number bound by a transaction user when a transaction request is detected;
the information reminding unit is used for sending card-taking reminding to the mobile terminal of the transaction user according to the acquired communication account when the transaction user is detected to leave;
and the recovery determining unit is used for receiving the feedback information sent by the mobile terminal of the transaction user and determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user.
Based on the second aspect of the embodiment of the present invention, in a first possible implementation manner, when the feedback information includes a card fetching instruction, the recycling determination unit includes:
and the card locking module is used for locking the card in the self-service transaction equipment and suspending the transaction of the card in the self-service transaction equipment so as to wait for the transaction user to return to take the card.
Based on the first possible implementation manner of the second aspect of the embodiment of the present invention, in a second possible implementation manner, the card locking module includes:
the position acquisition submodule is used for acquiring the position information of the mobile terminal;
the time setting submodule is used for setting the locking time of the card in the self-service transaction equipment according to the position information of the mobile terminal;
the card locking submodule is used for locking a card in the self-service transaction equipment within the locking time and suspending the transaction of the card in the self-service transaction equipment;
and the card unlocking submodule is used for unlocking the card when the identity verification information matched with the user corresponding to the card is received in the locking time.
Based on the second aspect of the embodiment of the present invention, in a third possible implementation manner, when the feedback information includes a card-swallowing instruction, the recycling determination unit includes:
and the card-swallowing triggering module is used for triggering the self-service transaction equipment to swallow the card automatically and recovering the card in the self-service transaction equipment.
Based on the second aspect of the embodiment of the present invention, or the first possible implementation manner of the second aspect of the embodiment of the present invention, or the second possible implementation manner of the second aspect of the embodiment of the present invention, or the third possible implementation manner of the second aspect of the embodiment of the present invention, in a fourth possible implementation manner, the self-service transaction reminding device includes: timing start unit, and swallow the card trigger unit, wherein:
the timing starting unit is used for starting the timing of preset time and judging whether feedback information sent by the mobile terminal of the transaction user is received within the preset time;
the card-swallowing triggering unit is used for triggering the self-service transaction equipment to automatically swallow the card after the preset time is timed and recovering the card in the self-service transaction equipment if the feedback information sent by the mobile terminal of the transaction user is not received within the preset time;
and the recovery determining unit is further configured to determine whether to trigger card recovery according to feedback information sent by the mobile terminal of the user if the feedback information sent by the mobile terminal of the transaction user is received within the preset time.
A third aspect of the present invention provides a terminal device, including: the self-service transaction reminding system comprises a memory, a processor and a computer program stored in the memory and capable of running on the processor, wherein the processor realizes the steps of the self-service transaction reminding method when executing the computer program.
A fourth aspect of the invention provides a computer readable storage medium having stored thereon a computer program which, when executed by a processor, carries out the steps of the self-service transaction reminder method as described above.
Compared with the prior art, the embodiment of the invention has the following beneficial effects: according to the embodiment of the invention, when a transaction request is detected, a communication account number bound by a transaction user is obtained, when the transaction user is detected to leave, a card taking reminder is sent to the mobile terminal of the transaction user according to the obtained communication account number, feedback information sent by the mobile terminal of the transaction user is received, and whether to trigger card recovery or not is determined according to the feedback information sent by the mobile terminal of the transaction user.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the embodiments or the prior art descriptions will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without inventive exercise.
Fig. 1 is a flowchart of an implementation of a self-service transaction reminding method according to an embodiment of the present invention;
FIG. 2 is a flow chart of another implementation of a self-service transaction reminding method according to an embodiment of the present invention;
fig. 3 is a block diagram of a self-service transaction reminding device according to an embodiment of the present invention;
FIG. 4 is a block diagram of another self-service transaction reminding device according to an embodiment of the invention;
fig. 5 is a schematic diagram of a terminal device according to an embodiment of the present invention.
Detailed Description
In the following description, for purposes of explanation and not limitation, specific details are set forth, such as particular system structures, techniques, etc. in order to provide a thorough understanding of the embodiments of the invention. It will be apparent, however, to one skilled in the art that the present invention may be practiced in other embodiments that depart from these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present invention with unnecessary detail.
The embodiment of the invention provides a self-service transaction reminding method, a device and terminal equipment for sending card taking reminding when a user loses a card in related self-service transaction equipment, wherein the method mainly comprises the steps of acquiring a communication account bound by a transaction user when a transaction request is detected, sending card taking reminding to a mobile terminal of the transaction user according to the acquired communication account when the transaction user is detected to leave, receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user. In order to specifically describe the method, the apparatus and the terminal device for reminding a self-service transaction, a description is given below with reference to a specific embodiment.
Example one：
Fig. 1 shows a flowchart of a self-service transaction reminding method according to an embodiment of the present invention, which is detailed as follows:
step S101, when a transaction request is detected, a communication account number bound by a transaction user is obtained.
The communication account number comprises a mobile phone number, a WeChat account number and a QQ account number.
In the embodiment of the invention, when a transaction user applies for a card from a card issuing mechanism, user information is required to be input and stored in a background of the card issuing mechanism, wherein the transaction user information comprises personal identity information and a communication account number. Therefore, when the transaction user conducts transaction in the self-service transaction device, the self-service transaction device obtains the communication account number of the transaction user from the card issuing institution background in the transaction process.
Specifically, the step S101 specifically includes:
a1, when a transaction request is detected, prompting the transaction user to enter transaction verification information.
A2, receiving transaction verification information input by a transaction user, and sending a request instruction of a communication account number bound by the transaction user to an issuer to which a card of a transaction belongs after the transaction verification information passes.
A3, receiving the communication account number bound by the transaction user sent by the card issuing institution.
Specifically, the specific implementation of detecting the transaction request is based on that existing self-service transaction equipment can read information of a card through a card reader built in the self-service transaction equipment after a transaction user inserts the card into a card slot of the self-service transaction equipment, for example, a card issuing mechanism to which the card belongs. Before a specific transaction operation, such as depositing or withdrawing, is performed, transaction verification, such as verifying whether a bank card password is correct, must be performed. After the transaction verification information is correctly passed, the background of the self-service transaction equipment sends a request instruction of the communication account number bound by the transaction user to a card issuing mechanism to which a card of the transaction belongs, so that the communication account number bound by the transaction user is obtained for the sake of time and need.
And step S102, when the fact that the transaction user leaves is detected, card-taking reminding is sent to the mobile terminal of the transaction user according to the acquired communication account.
Wherein detecting that the transaction user leaves comprises detecting a change in a face of the user initiating the transaction request, or detecting no transaction operation for a period of time.
It should be noted that the specific implementation of step S102 is based on that, after a transaction user inserts a card into a card slot of the self-service transaction device, the information of the card is read through a card reader built in the self-service transaction device, where the information includes an issuing organization to which the card belongs, and the transaction verification is passed.
Specifically, in embodiments of the present invention, transaction operations include, but are not limited to, depositing, withdrawing, transferring, viewing, and returning cards. And when the transaction user leaves, sending a card-taking prompt to a mobile terminal of the transaction user according to the obtained communication account number bound by the transaction user in order to avoid the transaction user forgetting to take the card and leave. Illustratively, when the self-service transaction device does not detect any transaction operation within 5 seconds, the self-service transaction device sends a card-taking reminder to the wechat account bound by the transaction user, the transaction user logs in the mobile terminal of the wechat account, and after receiving the card-taking reminder, the card-taking reminder may be displayed on a display interface of the mobile terminal, a voice card-taking reminder may be sent by the mobile terminal, or a voice card-taking reminder may be sent while the card-taking reminder is displayed on the display interface of the mobile terminal, or a vibration reminder may be combined, which is not limited herein.
It should be noted that, in the embodiment of the present invention, when the self-service transaction device detects that the transaction user leaves, the self-service transaction device may send a card-taking reminder to all communication account numbers bound to the transaction user, for example, send a card-taking reminder to both the QQ and the WeChat bound to the transaction user, and send a card-taking reminder by automatically dialing a telephone in the background; the card-taking reminder can also be sent according to a default communication account set by the user in all the communication accounts bound by the transaction user, for example, the default telephone sends the card-taking reminder.
Further, in the embodiment of the present invention, the card-taking reminder includes a card-taking operation prompt. Specifically, the card fetching prompt not only comprises a prompt message for prompting the transaction user not to fetch the card, but also comprises a card fetching operation prompt for prompting the user to input feedback information, wherein the feedback information comprises a card fetching instruction and a card swallowing instruction. Illustratively, when the self-service transaction equipment sends reminding information of not taking the card through the telephone, after the reminding information of taking the card is played by the telephone, the user is prompted to input a number 1 key if the user wants to take the card immediately, and input a number 2 key if the user does not reach to take the card. Illustratively, when the self-service transaction equipment sends reminding information of not taking the card through a WeChat account bound by a transaction user, after sending the reminding information or voice of taking the card, the self-service transaction equipment prompts the user to reply a 'number 1 key' (or input 'card taking'), namely prompts the user to send feedback information of taking the card and gives the user a certain time to return to take the card, or prompts the user to reply a 'number 2 key' (or input 'card immediately swallowing'), namely prompts the user to send feedback information of immediately swallowing the card, so that the user swallows the card in time when not wanting or inconveniently returning to take the card, and property loss is avoided.
Step S103, receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user.
Specifically, in the embodiment of the present invention, the feedback information sent by the mobile terminal of the transaction user is feedback information sent by the mobile terminal according to the operation of the user after the communication account bound to the transaction user receives the card-taking reminder, where the feedback information includes a card-taking instruction and a card-swallowing instruction.
Optionally, when the feedback information includes a card fetching instruction, the step S103 includes:
and B1, locking the card in the self-service transaction device, and suspending the transaction of the card in the self-service transaction device to wait for the transaction user to return to take the card. Specifically, the card may be retrieved by reentering the password after the transaction user returns.
In the embodiment of the invention, when a background of the self-service transaction equipment receives a card fetching instruction sent by a mobile terminal of a transaction user through a network, a card in the self-service transaction equipment is immediately locked, and the transaction of the card in the self-service transaction equipment is suspended, so that the condition that other people continue to use the card to perform transaction and cause property loss to the transaction user is avoided.
Optionally, in order to further improve the security of card deposit left in the self-service transaction device by the transaction user, the B1 specifically includes:
and B11, acquiring the position information of the mobile terminal.
B12, setting the locking time of the card in the self-service transaction equipment according to the position information of the mobile terminal.
And B13, locking the card in the self-service transaction device within the locking time, and suspending the transaction of the card in the self-service transaction device.
And B14, unlocking the card when the authentication information matched with the user corresponding to the card is received in the locking time.
Specifically, after the self-service transaction device sends a card-taking prompt to a mobile terminal of the transaction user, position information of the mobile terminal is obtained, return time required by the transaction user to return to the transaction device is estimated according to the position information of the mobile terminal and the position information of the self-service transaction device, and locking time of a card in the self-service transaction device is set according to the estimated return time.
It should be noted that, in the embodiment of the present invention, when the estimated return time exceeds the specified return time, the non-lockable prompt is sent to the mobile terminal of the transaction user, and the self-service transaction device is immediately triggered to automatically swallow the card, and the card in the self-service transaction device is recovered, so as to avoid that the locking time is too long, which affects other users to normally use the self-service transaction device.
In the locking time, the cards left in the self-service transaction equipment by the transaction users cannot be transacted, and at the moment, other users cannot transact on the self-service transaction equipment. And if the self-service transaction equipment receives the identity verification information matched with the user corresponding to the card within the locking time, unlocking the card. The authentication information includes, but is not limited to, password authentication, face recognition authentication, and fingerprint recognition authentication, which will not be described in detail herein. In the embodiment of the present invention, the transaction user may send the authentication information to the self-service transaction device through a mobile terminal, or directly input the authentication information on the self-service transaction device, which is not limited herein.
Optionally, when the feedback information includes a card-swallowing instruction, the step S103 includes:
and C1, triggering the self-service transaction equipment to automatically swallow the card, and recycling the card in the self-service transaction equipment.
In the embodiment of the invention, when a backstage of the self-service transaction equipment receives a card swallowing instruction sent by a mobile terminal of a transaction user through a network, the self-service transaction equipment is immediately triggered to automatically swallow the card, the card in the self-service transaction equipment is recovered, and the normal use of the self-service transaction equipment is recovered as soon as possible while the property loss of the transaction user is avoided.
In the first embodiment of the invention, when a transaction request is detected, a communication account number bound by a transaction user is acquired, when the transaction user is detected to leave, a card-taking reminder is sent to a mobile terminal of the transaction user according to the acquired communication account number, the card-taking reminder also comprises a card-taking operation prompt so as to prompt the user to input feedback information, wherein the feedback information comprises a card-taking instruction and a card-swallowing instruction, the feedback information sent by the mobile terminal of the transaction user is received, and whether to trigger card recovery or not is determined according to the feedback information sent by the mobile terminal of the transaction user.
Example two：
Fig. 2 shows a flow chart of another self-service transaction reminding method provided by the embodiment of the invention, which is detailed as follows:
step S201, when a transaction request is detected, acquiring a communication account bound by a transaction user.
And step S202, when the transaction user is detected to leave, sending a card-taking reminder to the mobile terminal of the transaction user according to the acquired communication account.
In the embodiment of the present invention, the specific steps from step S201 to step S202 refer to step S101 to step S102 in the embodiment, which are not described herein again.
Step S203, starting a preset time timer, and determining whether feedback information sent by the mobile terminal of the transaction user is received within the preset time.
In the embodiment of the invention, in order to avoid that the feedback information of the transaction user is not received later and the safety of deposit left in a card of self-service transaction equipment is influenced, after the self-service transaction equipment sends a card-taking prompt to a mobile terminal of the transaction user, a preset time is started immediately, and whether the feedback information sent by the mobile terminal of the transaction user is received within the preset time is judged.
Step S204, if the feedback information sent by the mobile terminal of the transaction user is not received within the preset time, triggering the self-service transaction equipment to automatically swallow the card after the preset time is timed, and recovering the card in the self-service transaction equipment.
In the embodiment of the invention, the self-service transaction equipment is started to automatically swallow the card immediately after the preset time is over, and the card in the self-service transaction equipment is recovered, so that the situation that other people continue to perform transactions by using the card is avoided, and meanwhile, the self-service transaction equipment is convenient for other people to normally use.
Step S205, if the feedback information sent by the mobile terminal of the transaction user is received within the preset time, determining whether to trigger card recycling according to the feedback information sent by the mobile terminal of the user.
In the embodiment of the invention, if the self-service transaction equipment receives the feedback information sent by the mobile terminal within the preset time, if the feedback information comprises a card fetching instruction, the card in the self-service transaction equipment is immediately locked, and the transaction of the card in the self-service transaction equipment is suspended, so that the condition that other people continue to use the card to carry out transaction and cause property loss to the transaction user is avoided. When the feedback information comprises a card swallowing instruction, triggering self-service transaction equipment to automatically swallow the card, and recycling the card in the self-service transaction equipment, so that the normal use of the self-service transaction equipment is recovered as soon as possible while the property loss of the transaction user is avoided. For details of step S205, refer to step S103 of the embodiment, which is not described herein again.
In the second embodiment of the invention, when a transaction request is detected, a communication account number bound by a transaction user is acquired, when the transaction user is detected to leave, a card-taking reminder is sent to a mobile terminal of the transaction user according to the acquired communication account number, a preset time is started after the card-taking reminder is sent, whether feedback information sent by the mobile terminal of the transaction user is received within the preset time is judged, if the feedback information sent by the mobile terminal of the transaction user is not received within the preset time, self-service transaction equipment is triggered to automatically swallow the card after the preset time is ended, the card in the self-service transaction equipment is recovered, the transaction is prevented from being continuously carried out by other people by using the card, and if the feedback information sent by the mobile terminal of the transaction user is received within the preset time, according to the feedback information sent by the mobile terminal of the user, the method and the device can prompt the user to take the forgotten card timely and effectively and recover the card according to the feedback information of the user, thereby being beneficial to improving the safety of the card and reducing the probability of being stolen.
It should be understood that, the sequence numbers of the steps in the foregoing embodiments do not imply an execution sequence, and the execution sequence of each process should be determined by its function and inherent logic, and should not constitute any limitation to the implementation process of the embodiments of the present invention.
EXAMPLE III：
Corresponding to the self-service transaction reminding method described in the foregoing embodiment, fig. 3 shows a block diagram of a self-service transaction reminding device provided in an embodiment of the present invention, which can be applied to an intelligent terminal, such as a self-service transaction device. For convenience of explanation, only portions related to the embodiments of the present invention are shown.
Referring to fig. 3, the self-service transaction reminding device comprises: account number acquisition unit 31, information reminding unit 32, retrieve determining unit 33, wherein:
an account number obtaining unit 31, configured to obtain, when a transaction request is detected, a communication account number bound by a transaction user;
the information reminding unit 32 is used for sending a card-taking reminder to the mobile terminal of the transaction user according to the acquired communication account when the transaction user is detected to leave;
and the recovery determining unit 33 is configured to receive feedback information sent by the mobile terminal of the transaction user, and determine whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user.
Further, when the feedback information includes a card fetch instruction, the recycle determination unit 33 includes:
and the card locking module is used for locking the card in the self-service transaction equipment and suspending the transaction of the card in the self-service transaction equipment so as to wait for the transaction user to return to take the card.
Optionally, the card locking module comprises:
the position acquisition submodule is used for acquiring the position information of the mobile terminal;
the time setting submodule is used for setting the locking time of the card in the self-service transaction equipment according to the position information of the mobile terminal;
the card locking submodule is used for locking a card in the self-service transaction equipment within the locking time and suspending the transaction of the card in the self-service transaction equipment;
and the card unlocking submodule is used for unlocking the card when the identity verification information matched with the user corresponding to the card is received in the locking time.
Optionally, when the feedback information includes a card-swallowing instruction, the recycling determination unit 33 includes:
and the card-swallowing triggering module is used for triggering the self-service transaction equipment to swallow the card automatically and recovering the card in the self-service transaction equipment.
Optionally, as shown in fig. 4, the self-service transaction reminding device further includes: a timing start unit 34, and a card-swallowing trigger unit 35, wherein:
the timing starting unit 34 is configured to start a preset time to time, and determine whether feedback information sent by the mobile terminal of the transaction user is received within the preset time;
the card-swallowing triggering unit 35 is configured to trigger the self-service transaction device to automatically swallow the card after the preset time is timed out if the feedback information sent by the mobile terminal of the transaction user is not received within the preset time, and recover the card in the self-service transaction device;
the recycling determining unit 33 is further configured to determine whether to trigger card recycling according to feedback information sent by the mobile terminal of the user if the feedback information sent by the mobile terminal of the transaction user is received within the preset time.
In the third embodiment of the invention, when a transaction request is detected, a communication account number bound by a transaction user is obtained, when the transaction user is detected to leave, a card-taking reminder is sent to the mobile terminal of the transaction user according to the obtained communication account number, feedback information sent by the mobile terminal of the transaction user is received, and whether to trigger card recovery is determined according to the feedback information sent by the mobile terminal of the transaction user.
Example four:
fig. 5 is a schematic diagram of a terminal device according to an embodiment of the present invention. As shown in fig. 5, the terminal device 5 of this embodiment includes: a processor 50, a memory 51 and a computer program 52, such as a self-service transaction reminder program, stored in said memory 51 and operable on said processor 50. The processor 50, when executing the computer program 52, implements the steps in the above-mentioned embodiments of the self-service transaction reminding method, such as the steps 101 to 103 shown in fig. 1. Alternatively, the processor 50, when executing the computer program 52, implements the functions of the modules/units in the above-mentioned device embodiments, such as the functions of the units 31 to 33 shown in fig. 3.
Illustratively, the computer program 52 may be partitioned into one or more modules/units that are stored in the memory 51 and executed by the processor 50 to implement the present invention. The one or more modules/units may be a series of computer program instruction segments capable of performing specific functions, which are used to describe the execution process of the computer program 52 in the terminal device 5. For example, the computer program 52 may be divided into an account acquiring unit, an information reminding unit, and a recycling determining unit, and the specific functions of each unit are as follows:
the account number obtaining unit is used for obtaining a communication account number bound by a transaction user when a transaction request is detected;
the information reminding unit is used for sending card-taking reminding to the mobile terminal of the transaction user according to the acquired communication account when the transaction user is detected to leave;
and the recovery determining unit is used for receiving the feedback information sent by the mobile terminal of the transaction user and determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user.
The terminal device 5 may be a self-service transaction device, such as a self-service depositing and dispensing machine. The terminal device 5 may include, but is not limited to, a processor 50 and a memory 51. Those skilled in the art will appreciate that fig. 5 is merely an example of a terminal device 5 and does not constitute a limitation of terminal device 5 and may include more or fewer components than shown, or some components may be combined, or different components, e.g., the terminal device may also include input-output devices, network access devices, buses, etc.
The Processor 50 may be a Central Processing Unit (CPU), other general purpose Processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), an off-the-shelf Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic, discrete hardware components, etc. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
The memory 51 may be an internal storage unit of the terminal device 5, such as a hard disk or a memory of the terminal device 5. The memory 51 may also be an external storage device of the terminal device 5, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card), and the like, which are provided on the terminal device 5. Further, the memory 51 may also include both an internal storage unit and an external storage device of the terminal device 5. The memory 51 is used for storing the computer program and other programs and data required by the terminal device. The memory 51 may also be used to temporarily store data that has been output or is to be output.
It will be apparent to those skilled in the art that, for convenience and brevity of description, only the above-mentioned division of the functional units and modules is illustrated, and in practical applications, the above-mentioned function distribution may be performed by different functional units and modules according to needs, that is, the internal structure of the apparatus is divided into different functional units or modules to perform all or part of the above-mentioned functions. Each functional unit and module in the embodiments may be integrated in one processing unit, or each unit may exist alone physically, or two or more units are integrated in one unit, and the integrated unit may be implemented in a form of hardware, or in a form of software functional unit. In addition, specific names of the functional units and modules are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present application. The specific working processes of the units and modules in the system may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
In the above embodiments, the descriptions of the respective embodiments have respective emphasis, and reference may be made to the related descriptions of other embodiments for parts that are not described or illustrated in a certain embodiment.
Those of ordinary skill in the art will appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware or combinations of computer software and electronic hardware. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
In the embodiments provided in the present invention, it should be understood that the disclosed apparatus and method may be implemented in other ways. For example, the above-described system embodiments are merely illustrative, and for example, the division of the modules or units is only one logical division, and there may be other divisions when actually implemented, for example, a plurality of units or components may be combined or may be integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, all or part of the flow of the method according to the embodiments of the present invention may also be implemented by a computer program, which may be stored in a computer-readable storage medium, and when the computer program is executed by a processor, the steps of the method embodiments may be implemented. Wherein the computer program comprises computer program code, which may be in the form of source code, object code, an executable file or some intermediate form, etc. The computer-readable medium may include: any entity or device capable of carrying the computer program code, recording medium, usb disk, removable hard disk, magnetic disk, optical disk, computer Memory, Read-Only Memory (ROM), Random Access Memory (RAM), electrical carrier wave signals, telecommunications signals, software distribution medium, and the like. It should be noted that the computer readable medium may contain other components which may be suitably increased or decreased as required by legislation and patent practice in jurisdictions, for example, in some jurisdictions, computer readable media which may not include electrical carrier signals and telecommunications signals in accordance with legislation and patent practice.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; such modifications and substitutions do not substantially depart from the spirit and scope of the embodiments of the present invention, and are intended to be included within the scope of the present invention.
Claims (7)
1. A self-service transaction reminding method is characterized by comprising the following steps:
when a transaction request is detected, acquiring a communication account bound by a transaction user;
when the transaction user is detected to leave, sending a card-taking reminder to a mobile terminal of the transaction user according to the acquired communication account;
receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user;
when the feedback information includes a card fetching instruction, the receiving of the feedback information sent by the mobile terminal of the transaction user and the determining of whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user include: locking a card in self-service transaction equipment, and suspending the transaction of the card in the self-service transaction equipment to wait for a transaction user to return to fetch the card;
wherein, the locking the card in the self-service transaction equipment and suspending the transaction of the card in the self-service transaction equipment to wait for the transaction user to return to get the card comprises:
acquiring the position information of the mobile terminal;
setting locking time of a card in the self-service transaction equipment according to the position information of the mobile terminal;
locking the card in the self-service transaction equipment within the locking time, and suspending the transaction of the card in the self-service transaction equipment;
and unlocking the card when the identity verification information matched with the user corresponding to the card is received in the locking time, specifically, after the self-service transaction equipment sends a card taking prompt to a mobile terminal of the transaction user, acquiring the position information of the mobile terminal, estimating the return time required by the transaction user to return to the transaction equipment according to the position information of the mobile terminal and the position information of the self-service transaction equipment, and setting the locking time of the card in the self-service transaction equipment according to the estimated return time.
2. The transaction reminding method according to claim 1, wherein when the feedback information includes a card-swallowing instruction, the receiving the feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recycling according to the feedback information sent by the mobile terminal of the transaction user, comprises:
triggering the self-service transaction equipment to automatically swallow the card, and recovering the card in the self-service transaction equipment.
3. The transaction reminding method as claimed in any one of claims 1 to 2, wherein after sending a card-taking reminder to the mobile terminal of the transaction user according to the acquired communication account number when detecting that the transaction user leaves, the method comprises:
starting a preset time timer, and judging whether feedback information sent by a mobile terminal of the transaction user is received within the preset time;
if the feedback information sent by the mobile terminal of the transaction user is not received within the preset time, triggering self-service transaction equipment to automatically swallow the card after the preset time is timed, and recovering the card in the self-service transaction equipment;
at this time, the receiving feedback information sent by the mobile terminal of the transaction user, and determining whether to trigger card recycling according to the feedback information sent by the mobile terminal of the transaction user, includes:
and if the feedback information sent by the mobile terminal of the transaction user is received within the preset time, determining whether to trigger card recovery according to the feedback information sent by the mobile terminal of the user.
4. A self-service transaction reminder device, the self-service transaction reminder device comprising:
the account number obtaining unit is used for obtaining a communication account number bound by a transaction user when a transaction request is detected;
the information reminding unit is used for sending card-taking reminding to the mobile terminal of the transaction user according to the acquired communication account when the transaction user is detected to leave;
a recovery determining unit, configured to receive feedback information sent by the mobile terminal of the transaction user, and determine whether to trigger card recovery according to the feedback information sent by the mobile terminal of the transaction user, where the recovery determining unit includes:
the card locking module is used for locking the card in the self-service transaction equipment and suspending the transaction of the card in the self-service transaction equipment to wait for the transaction user to return to fetch the card,
wherein, the card in the self-service transaction equipment of locking to suspend the transaction of card in the self-service transaction equipment, in order to wait that the transaction user returns and gets the card, include:
acquiring the position information of the mobile terminal;
setting locking time of a card in the self-service transaction equipment according to the position information of the mobile terminal;
locking the card in the self-service transaction equipment within the locking time, and suspending the transaction of the card in the self-service transaction equipment;
and unlocking the card when the identity verification information matched with the user corresponding to the card is received in the locking time, specifically, after the self-service transaction equipment sends a card taking prompt to a mobile terminal of the transaction user, acquiring the position information of the mobile terminal, estimating the return time required by the transaction user to return to the transaction equipment according to the position information of the mobile terminal and the position information of the self-service transaction equipment, and setting the locking time of the card in the self-service transaction equipment according to the estimated return time.
5. The self-service transaction reminder device of claim 4, further comprising:
the timing starting unit is used for starting the timing of preset time and judging whether feedback information sent by the mobile terminal of the transaction user is received within the preset time;
the card-swallowing triggering unit is used for triggering the self-service transaction equipment to automatically swallow the card after the preset time is timed and recovering the card in the self-service transaction equipment if the feedback information sent by the mobile terminal of the transaction user is not received within the preset time;
and the recovery determining unit is further configured to determine whether to trigger card recovery according to feedback information sent by the mobile terminal of the user if the feedback information sent by the mobile terminal of the transaction user is received within the preset time.
6. A terminal device comprising a memory, a processor and a computer program stored in the memory and executable on the processor, wherein the processor when executing the computer program implements the steps of the self-service transaction reminder method according to any one of claims 1 to 3.
7. A computer-readable storage medium, having a computer program stored thereon, wherein the computer program, when executed by a processor, implements the steps of the self-service transaction reminder method according to any of claims 1 to 3.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710680194.8A CN107657533B (en) | 2017-08-10 | 2017-08-10 | Self-service transaction reminding method and device and terminal equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710680194.8A CN107657533B (en) | 2017-08-10 | 2017-08-10 | Self-service transaction reminding method and device and terminal equipment |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN107657533A CN107657533A (en) | 2018-02-02 |
| CN107657533B true CN107657533B (en) | 2021-01-01 |
Family
ID=61128419
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710680194.8A Active CN107657533B (en) | 2017-08-10 | 2017-08-10 | Self-service transaction reminding method and device and terminal equipment |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN107657533B (en) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114819957A (en) * | 2022-03-12 | 2022-07-29 | 中科柏诚科技（北京）股份有限公司 | Information reminding method and system during automatic transaction triggering |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104077616A (en) * | 2014-07-02 | 2014-10-01 | 广州广电运通金融电子股份有限公司 | Self-service terminal card-retaining handling method and system |
| CN104091390A (en) * | 2014-06-09 | 2014-10-08 | 中国建设银行股份有限公司 | System and method for bank self-service terminal card-swallowing reminding and processing |
| US20150149291A1 (en) * | 2013-11-26 | 2015-05-28 | Najla Ferraz Abdala | Magnetic card transaction system based in cloud computing and simulated magnetic cards |
| CN106339938A (en) * | 2016-08-25 | 2017-01-18 | 深圳怡化电脑股份有限公司 | Financial transaction method and financial transaction system |
Family Cites Families (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102262799B (en) * | 2010-11-16 | 2013-05-15 | 江苏科技大学 | System and method for reminding card holder of withdrawal of bank card based on image target tracking |
| CN104077857B (en) * | 2014-07-03 | 2016-08-17 | 广州广电运通金融电子股份有限公司 | A kind of financial self-service equipment and method of commerce thereof |
| CN104599124A (en) * | 2015-01-06 | 2015-05-06 | 宇龙计算机通信科技(深圳)有限公司 | Protection method and device of mobile payment information and mobile payment system |
| CN106600845B (en) * | 2016-11-09 | 2019-07-26 | 深圳怡化电脑股份有限公司 | The self-service method and device fetched of retain card |
-
2017
- 2017-08-10 CN CN201710680194.8A patent/CN107657533B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20150149291A1 (en) * | 2013-11-26 | 2015-05-28 | Najla Ferraz Abdala | Magnetic card transaction system based in cloud computing and simulated magnetic cards |
| CN104091390A (en) * | 2014-06-09 | 2014-10-08 | 中国建设银行股份有限公司 | System and method for bank self-service terminal card-swallowing reminding and processing |
| CN104077616A (en) * | 2014-07-02 | 2014-10-01 | 广州广电运通金融电子股份有限公司 | Self-service terminal card-retaining handling method and system |
| CN106339938A (en) * | 2016-08-25 | 2017-01-18 | 深圳怡化电脑股份有限公司 | Financial transaction method and financial transaction system |
Non-Patent Citations (1)
| Title |
|---|
| 基于GPRS网络的无线直联ATM自助服务系统的设计与实现;董保军;《中国优秀博硕士学位论文全文数据库 (硕士) 信息科技辑》;20050315(第01期);第I136-614页 * |
Also Published As
| Publication number | Publication date |
|---|---|
| CN107657533A (en) | 2018-02-02 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US11017406B2 (en) | Multi factor authentication rule-based intelligent bank cards | |
| CN113283883B (en) | Service realization method and device | |
| EP1357525B1 (en) | IC card, portable terminal, and access control method | |
| AU2018323233A1 (en) | Resource transfer method, fund payment method and apparatus, and electronic device | |
| CN102930436A (en) | Mobile payment method and device | |
| CN108053581B (en) | Business self-service handling method, storage medium and intelligent device | |
| EP1646018A1 (en) | Biometric authentication device, biometric information authentication method, and program | |
| CN204680060U (en) | The identification of Network Based and biological characteristic and payment mechanism | |
| JP2001312469A (en) | Authenticating device | |
| CN104809614A (en) | Network and biological feature-based identity recognition and payment device and implementation method thereof | |
| CN112037020B (en) | Method, device, equipment and medium for overseas client to open mobile payment in environment | |
| CN107633625B (en) | Self-service transaction reminding method and device and terminal equipment | |
| CN1916984B (en) | Automatic transaction system | |
| CN107657533B (en) | Self-service transaction reminding method and device and terminal equipment | |
| CN111784943A (en) | Rapid book borrowing and returning method and system | |
| CN112446704A (en) | Safe transaction management method and safe transaction management device | |
| US20120271764A1 (en) | Financial trade method and trade system using mobile device for the same | |
| CN107622396B (en) | Self-service transaction method, system and terminal equipment | |
| JP2007183798A (en) | Biological information processor and automatic transaction device | |
| CN111178893B (en) | Anti-theft safety authentication method and device | |
| CN109165496B (en) | Lock state releasing method and device | |
| JP2005115860A (en) | Payback/deposit system using atm, portable terminal, and novel commercial transaction method using system | |
| CN111080283A (en) | Payment method, payment system, and computer-readable storage medium | |
| CN113781029B (en) | Method and device for logging in telephone banking system | |
| CN112036891B (en) | Transaction control method and device, computer equipment and computer readable storage medium |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |