CN107609567A - Shopping Guide's behavioural information processing method, apparatus and system - Google Patents
Shopping Guide's behavioural information processing method, apparatus and system Download PDFInfo
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Abstract
The present invention provides a kind of Shopping Guide's behavioural information processing method, apparatus and system.Shopping Guide's behavioural information processing method provided by the invention, apparatus and system, when the behavioural information to Shopping Guide is handled, have considered audio/video information and at least one status information.Shopping Guide's behavioural information processing method provided by the invention, apparatus and system, it can not only be used for handling the behavioural information of Shopping Guide, reach the purpose that the behavior to Shopping Guide exercises supervision, additionally it is possible to which, based on result, the behavior to Shopping Guide is managed.In addition, Shopping Guide's behavioural information processing method provided by the invention, apparatus and system, when the behavior to Shopping Guide is handled, audio/video information and at least one status information are considered, result is relatively reliable, can accurately more reflect shopping guide's behavior and the state of mind of Shopping Guide of Shopping Guide.
Description
Technical field
The present invention relates to behavioural information treatment technology, more particularly to a kind of Shopping Guide's behavioural information processing method, device and
System.
Background technology
Shopping guide's work is the important step for completing whole sale, is to realize commodity and the process of exchange through money.And lead
Purchase person is the key person for realizing this process.Shopping guide's behavior of Shopping Guide will directly affect judgement of the customer for commodity and comment
Valency.Therefore, the behavior to Shopping Guide is highly desirable to be managed and supervise.
At present, in Shopping Guide's course of work, to ensure that shopping guide's behavior of Shopping Guide meets certain standard, it is necessary to special
Shopping guide behavior of the personnel to Shopping Guide be managed and supervise, labor intensive, and cause the waste of personnel to a certain extent.
The content of the invention
The present invention provides a kind of Shopping Guide's behavioural information processing method, apparatus and system, to solve to use in the prior art
When behavior of the special personnel to Shopping Guide exercises supervision, managed, the problem of labor intensive.
First aspect present invention provides a kind of Shopping Guide's behavioural information processing method, Shopping Guide's behavior letter provided by the invention
Processing method is ceased, is comprised the following steps：
The audio/video information of Shopping Guide is gathered, above-mentioned audio/video information includes recorded message and/or video information, above-mentioned sound
Video information carries very first time information；
At least one status information of Shopping Guide is detected, above-mentioned status information includes the physiology of reflection Shopping Guide's physiological status
Indication information and/or the movable information for reflecting Shopping Guide's motion state, above-mentioned status information carry the second temporal information；
According to above-mentioned very first time information and above-mentioned second temporal information, by the audio/video information in the same period and extremely
A kind of few status information is matched with default criterion behavior, when matching degree is more than predetermined threshold value, exports the behavior of Shopping Guide
Meet the configured information of behavioral standard.
Further, in a kind of possible implementation of the present invention, above-mentioned Shopping Guide's behavioural information processing method, also wrap
Include：Above-mentioned very first time information and above-mentioned second temporal information are subjected to time synchronized.
Further, it is above-mentioned that above-mentioned very first time information and above-mentioned second temporal information are subjected to time synchronized, including：
On the basis of above-mentioned very first time information, above-mentioned second temporal information and above-mentioned very first time information are subjected to the time
It is synchronous；Or
On the basis of above-mentioned second temporal information, above-mentioned very first time information and above-mentioned second temporal information are subjected to the time
It is synchronous；Or
On the basis of the temporal information in analytical equipment, by above-mentioned very first time information and above-mentioned second temporal information with it is upper
The temporal information stated in analytical equipment carries out time synchronized.
Further, it is above-mentioned according to very first time information and the second time in a kind of possible implementation of the present invention
Information, the audio/video information in the same period and at least one status information are matched with default criterion behavior, when
When matching degree is more than predetermined threshold value, export Shopping Guide behavior meet the configured information of behavioral standard before, in addition to：
The very first time information carried according to above-mentioned audio/video information and the second of above-mentioned at least one status information carrying
Temporal information, audio/video information and at least one status information are associated, obtain the audio/video information in the same period
With at least one status information.
Second aspect of the present invention provides a kind of portable unit.Portable unit provided by the invention, including：Audio/video information is adopted
Storage, status information detector, storage processor；Wherein：
Above-mentioned audio/video information collector, for gathering the audio/video information of Shopping Guide, above-mentioned audio/video information includes record
Message ceases and/or video information, and above-mentioned audio/video information carries very first time information；
Above-mentioned status information detector, for detecting at least one status information of Shopping Guide, above-mentioned status information includes
Reflect the physical signs information of Shopping Guide's physiological status and/or reflect the movable information of Shopping Guide's motion state, above-mentioned state letter
Breath carries the second temporal information；
Above-mentioned storage processor, for according to above-mentioned very first time information and above-mentioned second temporal information, by the same time
Audio/video information and at least one status information in section are matched with default criterion behavior, when matching degree is more than default threshold
During value, the behavior for exporting Shopping Guide meets the configured information of behavioral standard.
Further, in a kind of implementation of the present invention, above-mentioned portable unit, above-mentioned storage processor, it is additionally operable to,
Store above-mentioned audio/video information and above-mentioned at least one status information；And the carried according to above-mentioned audio/video information
The second temporal information that one temporal information and above-mentioned at least one status information carry, by above-mentioned audio/video information and it is above-mentioned at least
A kind of status information is associated, and obtains the audio/video information in the same period and at least one status information.
Third aspect present invention also provides a kind of portable unit, the portable unit that third aspect present invention provides, including：Sound
Video information collector, status information detector, transport module；Wherein：
Above-mentioned audio/video information collector, for gathering the audio/video information of Shopping Guide, above-mentioned audio/video information includes record
Message ceases and/or video information, and above-mentioned audio/video information carries very first time information；
Above-mentioned status information detector, for detecting at least one status information of Shopping Guide, above-mentioned status information includes
Reflect the physical signs information of Shopping Guide's physiological status and/or reflect the movable information of Shopping Guide's motion state, above-mentioned state letter
Breath carries the second temporal information；
Above-mentioned transport module, for above-mentioned audio/video information and above-mentioned at least one status information to be sent to analysis and set
It is standby, so that above-mentioned analytical equipment is according to above-mentioned very first time information and above-mentioned second temporal information, by the sound in the same period
Video information and at least one status information are matched with default criterion behavior, defeated when matching degree is more than predetermined threshold value
The behavior for going out Shopping Guide meets the configured information of behavioral standard.
Further, in a kind of possible implementation of the present invention, above-mentioned portable unit, in addition to：Memory；
Above-mentioned memory, for storing above-mentioned audio/video information and above-mentioned at least one status information；And according to above-mentioned sound
The second temporal information that the very first time information and above-mentioned at least one status information that video information carries carry, above-mentioned sound is regarded
Frequency information and above-mentioned at least one status information are associated, and obtain the audio/video information in the same period and at least one shape
State information.
Fourth aspect present invention also provides a kind of Shopping Guide's behavioural information processing system.Shopping Guide's behavior provided by the invention
Information processing system, including：Portable unit and analytical equipment；Above-mentioned portable unit, including：Audio/video information collector, state
Information detector, transport module；Above-mentioned analytical equipment, including：Receiving module and processing module, wherein：
Above-mentioned audio/video information collector, for gathering the audio/video information of Shopping Guide, above-mentioned audio/video information includes record
Message ceases and/or video information, and above-mentioned audio/video information carries very first time information；
Above-mentioned status information detector, for detecting at least one status information of Shopping Guide, above-mentioned status information includes
Reflect the physical signs information of Shopping Guide's physiological status and/or reflect the movable information of Shopping Guide's motion state, above-mentioned state letter
Breath carries the second temporal information；
Above-mentioned transport module, for above-mentioned audio/video information and above-mentioned at least one status information to be sent into above-mentioned analysis
Equipment；
Above-mentioned receiving module, for receiving above-mentioned audio/video information and above-mentioned at least one status information；
Above-mentioned processing module, for according to above-mentioned very first time information and above-mentioned second temporal information, by the same period
Interior audio/video information and at least one status information are matched with default criterion behavior, when matching degree is more than predetermined threshold value
When, the behavior for exporting Shopping Guide meets the configured information of behavioral standard.
Further, in a kind of possible implementation of the present invention, above-mentioned Shopping Guide's behavioural information processing system is above-mentioned
Portable unit also includes：Memory, above-mentioned memory, for storing above-mentioned audio/video information and above-mentioned at least one state letter
Breath；And the second time that the very first time information carried according to above-mentioned audio/video information and above-mentioned at least one status information carry
Information, above-mentioned audio/video information and above-mentioned at least one status information are associated, obtain the audio frequency and video in the same period
Information and at least one status information.
Further, in a kind of possible implementation of the present invention, above-mentioned processing module, it is additionally operable to be regarded according to above-mentioned sound
The second temporal information that the very first time information and above-mentioned at least one status information that frequency information carries carry, by above-mentioned audio frequency and video
Information and above-mentioned at least one status information are associated, and obtain the audio/video information in the same period and at least one state
Information.
Shopping Guide's behavioural information processing method provided by the invention, apparatus and system, it can not only be used for Shopping Guide's
Behavioural information is handled, and reaches the purpose that the behavior to Shopping Guide exercises supervision, additionally it is possible to based on result, to Shopping Guide
Behavior be managed.In addition, Shopping Guide's behavioural information processing method provided by the invention, apparatus and system, to Shopping Guide
Behavioural information when being handled, considered the audio/video information of Shopping Guide and at least one status information, result
It is relatively reliable, it can accurately more reflect shopping guide's behavior and the state of mind of Shopping Guide of Shopping Guide.
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
There is the required accompanying drawing used in technology description to be briefly described, it should be apparent that, drawings in the following description are this hairs
Some bright embodiments, for those of ordinary skill in the art, without having to pay creative labor, can be with
Other accompanying drawings are obtained according to these accompanying drawings.
Fig. 1 is the flow chart of Shopping Guide's behavioural information processing method embodiment one of the present invention；
Fig. 2 is the flow chart of Shopping Guide's behavioural information processing method embodiment two of the present invention；
Fig. 3 is the structural representation of portable unit embodiment one of the present invention；
Fig. 4 is the structural representation of portable unit embodiment two of the present invention；
Fig. 5 is the structural representation of analytical equipment embodiment one of the present invention；
Fig. 6 is the structural representation of Shopping Guide's behavioural information processing system embodiment one of the present invention；
Fig. 7 is the structural representation of Shopping Guide's behavioural information processing system embodiment two of the present invention.
Description of reference numerals：
100：Audio-video collection device；
200：Status information detector：
300：Store processor；
400：Transport module；
500：Memory；
800：Receiving module；
900：Processing module；
A：Portable unit；
B：Analytical equipment.
Embodiment
Shopping guide's work is the important step for completing whole sale, is to realize commodity and the process of exchange through money.Shopping guide
Member is the key person for realizing this process.Shopping guide's behavior of Shopping Guide will directly affect judgement of the customer for commodity and comment
Valency.Specifically, in shopping guide works, the concrete behavior of Shopping Guide refers to that Shopping Guide introduces language introduction production to customer with certain
Product, customer is guided to buy the behavior of corresponding product.And the behavioural information of Shopping Guide then refers to characterize Shopping Guide's concrete behavior
Shopping Guide audio/video information and status information.It should be noted that introduced in Shopping Guide with certain language of introducing to customer
During product, the different product chamber of commerce requires that Shopping Guide introduces corresponding product with different postures.
At present, in Shopping Guide's course of work, for ensure Shopping Guide shopping guide's behavior meet each product business requirement, it is necessary to
Shopping guide behavior of the special personnel to Shopping Guide is managed and supervised, labor intensive, causes the wave of personnel to a certain extent
Take.
Shopping Guide's behavioural information processing method provided by the invention, apparatus and system, the behavior to Shopping Guide can be used for
Exercise supervision, analyze, and then be based on analysis result, the behavior to Shopping Guide is managed.Solve in the prior art using special
When behavior of the personnel to Shopping Guide of door exercises supervision, managed, the problem of labor intensive.
Embodiment one
Fig. 1 is the flow chart of Shopping Guide's behavioural information processing method embodiment one of the present invention.As shown in figure 1, the present embodiment
Shopping Guide's behavioural information processing method of offer, comprises the following steps：
S101, the audio/video information for gathering Shopping Guide, above-mentioned audio/video information include recorded message and/or video information,
Above-mentioned audio/video information carries very first time information；
Specifically, the executive agent of the step is portable unit, and the portable unit includes audio/video information collector, can be with
The audio/video information of Shopping Guide is gathered using audio/video information collector, above-mentioned audio/video information collector can be that recording is set
Standby and/or video recording equipment.Wherein, sound pick-up outfit is used for gathering recorded message, and video recording equipment is then used for gathering video information.Example
Such as：The recorded message of Shopping Guide can be gathered using the similar sound pick-up outfit such as recorder, recording pen, or using video recorder,
First-class similar video recording equipment is imaged to gather the video information of Shopping Guide.It should be noted that for example：Shopping Guide can will just
Take device to be worn on head, correspondingly, the portable unit has an extension bar, and audio/video information collection is provided with the extension bar
Device.
It should be noted that：Audio/video information carries very first time information, and very first time information can be by being built in sound
Clock acquisition inside video information collector, portable set can also be arranged on by being placed in outside audio/video information collector
Standby upper clock acquisition.
More specifically, the very first time information that audio/video information is carried is represented with T1.It should be noted that：T1 is only
One mark, it is not offered as the specific time.Such as：T1 can represent a certain moment, such as 10:15, or represent certain for the moment
Between section, such as 14:00~14:20.Correspondingly, video information is expressed as：Video information：T1；Recorded message is expressed as：Recording letter
Breath：T1.Such as：3 days 9 May in 2016:00 to 2016 on Mays 3,9:20 collect the recorded message of Shopping Guide, then
It is expressed as：Recorded message：3 days 9 May in 2016:00~2016 on May 3,9:20.
S102, at least one status information for detecting Shopping Guide, above-mentioned status information include reflection Shopping Guide's physiological status
Physical signs information and/or reflect the movable information of Shopping Guide's motion state, above-mentioned status information carries the second temporal information；
Specifically, physical signs information can include body temperature information, pulse information, heart rate information, blood pressure information etc..Example
Such as：The body temperature information for detecting Shopping Guide's a certain moment is 36.2 DEG C, and movable information then reflects the motion state of Shopping Guide.Example
Such as：It is inactive state to detect the motion state in Shopping Guide's certain time period；Or detect in Shopping Guide's another period
Motion state for ambulatory position etc..
More specifically, the executive agent of the step is portable unit, portable unit includes status information detector, can adopt
At least one status information of Shopping Guide is detected with status information detector, above-mentioned status information detector can be had not
The sensor of congenerous.Such as：It can be the motion sensor for detecting Shopping Guide's movable information；It can either be used for examining
Survey blood pressure sensor of Shopping Guide's blood pressure information etc..Certainly, above-mentioned status information detector can also be that some are used for testing life
Manage the instrument of indication information.Such as：Sphygmomanometer etc..
It should be noted that：Status information carries the second temporal information, and the second temporal information can be by being built in state
Clock acquisition inside information detector, it can also be arranged on by being placed in outside status information detector on portable equipment
Clock acquisition.
More specifically, the second temporal information is represented with T2, similarly, T2 is only a mark, and it is not offered as
The specific time.Correspondingly, corresponding physical signs information is expressed as：Physical signs information：T2.Such as：Detect shopping guide
Member was 4 days 9 May in 2016:15 blood pressure information is 130/102mmHg, then it represents that is：Blood pressure information：130/102mmHg：
3 days 9 May in 2016:15.Again for example：Detect Shopping Guide 3 days 9 May in 2016:18 to 2016 on Mays 3,9:30 fortune
Dynamic state is ambulatory position, then it represents that is：Motion state：Ambulatory position：3 days 9 May in 2016:00~2016 on May 3,9:
30。
S103, according to above-mentioned very first time information and above-mentioned second temporal information, the audio frequency and video in the same period are believed
Breath and at least one status information are matched with default criterion behavior, when matching degree is more than predetermined threshold value, export shopping guide
The behavior of member meets the configured information of behavioral standard.
Specifically, the executive agent of the step can be portable unit, and now, portable unit includes storage processor, should
Processor is stored, for according to above-mentioned very first time information and above-mentioned second temporal information, by the audio frequency and video in the same period
Information and at least one status information are matched with default criterion behavior, and when matching degree is more than predetermined threshold value, output is led
The behavior of purchase person meets the configured information of behavioral standard.In addition, the executive agent of the step can also be independently of portable unit
Analytical equipment, now, portable unit includes transport module, the transport module, for by above-mentioned audio/video information and it is above-mentioned extremely
A kind of few status information is sent to analytical equipment, so that analytical equipment is believed according to above-mentioned very first time information and above-mentioned second time
Breath, the audio/video information in the same period and at least one status information are matched with default criterion behavior, when
When being more than predetermined threshold value with degree, the behavior for exporting Shopping Guide meets the configured information of behavioral standard, and analytical equipment is then according to upper
Very first time information and above-mentioned second temporal information are stated, by the audio/video information in the same period and at least one status information
Matched with default criterion behavior, when matching degree is more than predetermined threshold value, the behavior for exporting Shopping Guide meets behavioral standard
Configured information.
It should be noted that " matching " is referred to audio/video information and at least one status information and default mark
The process that the standard to audio/video information setting and the standard to status information setting are compared in being there won't be any problem.And " matching degree "
Then represent audio/video information and the degree of status information and default criterion behavior deviation.
The implementation process of the step is described in detail below.Such as：In step S101, an audio/video information is collected：
Recorded message：3 days 9 May in 2016:00~2016 on May 3,9:20；In step s 102, two bar state information are detected,
One is：Motion state：Ambulatory position：3 days 9 May in 2016:00~2016 on May 3,9:30, another is blood pressure information：
130/102mmHg：4 days 9 May in 2016:15.In this step, the behavior of Shopping Guide is analyzed according to this three behavioural informations.
Such as：In this example, according to the temporal information of above-mentioned three information carrying, 3 days 9 May in 2016 will be in:00~2016 year May 3
Day 9:Audio frequency and video and status information in 30 periods are matched with default criterion behavior.I.e. by audio/video information (recording
Information：3 days 9 May in 2016:00~2016 on May 3,9:And status information (motion state 20)：Ambulatory position：2016 5
On the moon 39:00~2016 on May 3,9:30) matched with default criterion behavior.
It should be noted that：The existing standard to audio/video information setting in default criterion behavior, also has and state is believed
The standard of setting is ceased, what it was characterized is the behavior that Shopping Guide should make in the same period.Specifically, default criterion behavior
It is to be set according to the service request of the specific product situation of product and the product orientation, does not limit specifically herein.Such as：One
Planting default criterion behavior can be：The products Presentation in the state of static, wherein in products Presentation, it is necessary to when defined
Interior (such as 1 minute) says keyword (keyword can be name of product, such as add treasured) n times (such as 5 times).Again for example：One
Planting default criterion behavior can be：Under ambulatory position, language products Presentation is introduced according to a segment standard.Again for example：It is a kind of
Criterion behavior can be：" with the mood products Presentation of happiness ".It should be noted that：Now, " happy mood " is using a kind of
Or the physical signs information of several reflection Shopping Guide's physiological status characterize.Such as：The physical signs information for defining Shopping Guide takes
During a certain span, the mood of Shopping Guide is happiness.
Specifically, predetermined threshold value is also set according to the service request of the product situation of product and the product orientation
, do not limit specifically herein.Such as：Can be 100%, 70%, 90% etc..
It should be noted that：Matching degree considers audio frequency and video breath matching degree and status information matching degree obtains, its
In, audio/video information matching degree represent audio/video information with default criterion behavior to audio/video information set standard it is inclined
Poor degree；Status information matching degree represents the deviation of the standard to status information setting in status information and default criterion behavior
Degree.Correspondingly, matching degree=(weight of audio/video information matching degree * audio/video informations) * (status information matching degree * states
The weight of information).
It should be noted that：The weight of audio/video information and the weight of status information are determined according to the product situation of product
's.Such as：For a kind of product, when the product is introduced Shopping Guide, the product introduction is heavier depending on introducing language, it is desirable to
Shopping Guide must be then less demanding in strict accordance with the standard speech products Presentation of setting, and for the status information of Shopping Guide, this
When, the weight that can set audio/video information is more than the weight of status information.And for another product, in products Presentation,
What may more be focused on is that Shopping Guide then must not make strict rule in products Presentation under ambulatory position, and for introducing language
It is fixed, at this point it is possible to which the weight for setting status information is more than the weight of audio/video information.Certainly, in audio/video information, recording letter
Breath is as the weight of video information, and in status information, the weight of various status informations can be the same, can also be different,
These are determined according to the concrete condition of product, are not limited specifically herein.In the present embodiment, various status informations are set
Weight it is the same, the weight of audio/video information and status information is same.
It should be noted that：Due to being that motion is believed to the Standard General of status information setting in default criterion behavior
Breath, the restriction of blood pressure information, such as：It is ambulatory position to be normally set up movable information, and blood pressure information is in a certain span,
When calculating the matching degree of status information, when the mark set in the status information and default criterion behavior detected to status information
, it is specified that status information matching degree now is 100% when accurate consistent, and when the status information detected and default criterion behavior
In it is inconsistent to the standard of status information setting when, in order to which the convenience that subsequently calculates is, it is specified that status information matching degree now is
Not 1% (not being 0%).
In addition, when calculating audio/video information matching degree, by the audio/video information collected and default behavioral standard
The standard of audio/video information setting is compared, when the audio/video information collected and the completely the same standard of setting, example
Such as：, it is specified that Shopping Guide must introduce language products Presentation according to a segment standard in default criterion behavior, the audio frequency and video collected
Presentation of information Shopping Guide introduces language products Presentation fully according to standard, and now, audio/video information matching degree is 100%.Accordingly
Ground, when the audio/video information collected and the not quite identical standard of setting, at this point it is possible to set audio/video information matching degree
For 1%, matching degree can also be calculated according to the extent of deviation between the audio/video information and the standard of setting collected.Example
Such as：Now, there is provided a kind of computational methods, audio/video information matching degree=(total number of word for introducing language of number of words/standard of matching) *
100%.Again for example：When the standard set in default criterion behavior to audio/video information is " introduces and closed within the defined time
Keyword n times ", now, when the audio/video information collected is completely consistent with the standard of setting, audio/video information matching degree is
100%, when the standard of audio/video information and setting has deviation, corresponding audio frequency and video can be believed according to the positioning of product
Breath matching degree is defined as 1%, or the degree according to deviation, calculates corresponding audio/video information matching degree, such as：One kind meter
Calculation method is：Audio/video information matching degree=(in the standard of number/setting that keyword is introduced in the audio/video information collected
Introduce the number of keyword) * 100%.
The implementation of the specific example in detail step is used below.
Such as：In this example, default criterion behavior can be：Under ambulatory position, language is introduced according to a segment standard
Products Presentation, predetermined threshold value 90%., it is specified that the weight of audio/video information and the weight of status information are 50% in this example.
Now, by audio/video information (recorded message：3 days 9 May in 2016:00~2016 on May 3,9:20) (moved with status information
State：Ambulatory position：3 days 9 May in 2016:00~2016 on May 3,9:30) matched with the default criterion behavior.
During matching, recorded message is matched with the language of introducing of standard, state will be believed in movable information and default criterion behavior
Cease the standard set (is in this example：Ambulatory position) matched, found after matching, the matching degree of audio/video information is 90%
(when Shopping Guide presses Introduction on Standard language products Presentation, Introduction on Standard language is misspoked), the matching degree of status information is 100%.Therefore,
In this example, it is calculated analytically, matching degree=(90%*90%) * (100%*100%)=81%, is less than due to 81%
90%, therefore, the behavioural information for not exporting Shopping Guide meets the configured information of behavioral standard, correspondingly, exports the row of Shopping Guide
The configured information of behavioral standard is not met for information.
Again for example：In a kind of possible implementation of the present embodiment, in step S101, one of Shopping Guide is collected
Audio/video information：Video information：17 days 10 May in 2016:04~2016 on May 17,10:19, in step s 102, detection
To the three bar state information of Shopping Guide, it is respectively：Blood pressure information：128/96mmHg：17 days 10 May in 2016:10；Pulse is believed
Breath：90 beats/min of 17 days 10 Mays in 2016:10, movable information：Ambulatory position：17 days 12 May in 2016:In May, 04~2016
17 days 12:19.In step s 103, the temporal information carried according to this four information, by (in May, 2016 in the same period
17 days 10:04~2016 on May 17,10:19) audio/video information (video information：17 days 10 May in 2016:04~2016
On May 17,10 in:And status information (blood pressure information 19)：128/96mmHg：17 days 10 May in 2016:10；Pulse information：90
Beat/min 17 days 10 May in 2016:10) matched with default behavioral standard.Now, default behavioral standard can be "
In the state of walking about, with the mood products Presentation of happiness, and in products Presentation, it is desirable to read keyword 5~8 in one minute
It is secondary ".Corresponding predetermined threshold value is 90%, wherein, happy mood blood pressure information, pulse information characterize, when in blood pressure information
High pressure be in [120mmHg 130mmHg], low pressure is in [90mmHg 100mmHg], pulse information be in [80 beat/min 90
Beat/min] when, it is specified that Shopping Guide mood for happiness.By matching, the blood pressure information and pulse letter of Shopping Guide detected is found
For breath in default standard, the matching degree of the status information of Shopping Guide is 100%, by by audio frequency and video and defined standard ratio
Compared with finding in audio/video information, Shopping Guide read keyword 6 times in one minute, and in default standard, therefore, sound regards
The matching degree of frequency information is also 100%, now, matching degree 100%, more than predetermined threshold value (90%), exports the row of Shopping Guide
To meet the configured information of behavioral standard.
Shopping Guide's behavioural information processing method that the present embodiment provides, by the audio/video information and the inspection that gather Shopping Guide
At least one status information of Shopping Guide is surveyed, and the very first time information carried according to audio/video information and at least one state are believed
The second temporal information carried is ceased, by the audio/video information in the same period and at least one status information and default standard
Behavior is matched, and when matching degree is more than predetermined threshold value, the behavior for exporting Shopping Guide meets the configured information of behavioral standard.This
Shopping Guide's behavioural information processing method that embodiment provides, it can not only be used for handling the behavioural information of Shopping Guide, reach
The purpose to be exercised supervision to the behavior to Shopping Guide, additionally it is possible to which, based on result, the behavior to Shopping Guide is managed.This
Outside, Shopping Guide's behavioural information processing method that the present embodiment provides, when the behavioural information to Shopping Guide is handled, synthesis is examined
Consider audio/video information and at least one status information, result is relatively reliable, can accurately more reflect shopping guide's row of Shopping Guide
For and Shopping Guide the state of mind.
Further, in a kind of possible implementation of the present embodiment, above-mentioned Shopping Guide's behavioural information processing method, also
Including：Above-mentioned very first time information and above-mentioned second temporal information are subjected to time synchronized.
Specifically, in step S101 and S102, when the very first time information and status information that audio/video information carries are taken
Second temporal information of band be by two different clock acquisitions when, it is necessary to very first time information and the second temporal information
Carry out time synchronized.Correspondingly, when carrying out time synchronized, can be examined in correspondingly audio/video information collector and status information
Survey before device collection or detection audio/video information or status information, believe with regard to carrying out time synchronized, or in correspondingly audio frequency and video
Cease collector and the collection of status information detector or detection audio/video information or status information and then carry out time synchronized.
More specifically, following methods can be used to carry out time synchronized to very first time information and the second temporal information.
Such as：Can be same by the second temporal information and very first time information progress time on the basis of very first time information
Step.
Either on the basis of the second temporal information, very first time information and the second temporal information are subjected to time synchronized；
Either on the basis of the temporal information in analytical equipment, by very first time information and the second temporal information and analysis
Temporal information in equipment carries out time synchronized.
Shopping Guide's behavioural information processing method that the present embodiment provides, by very first time information and the second temporal information
Carry out time synchronized so that the very first time information of the audio/video information carrying collected and at least one state detected
The second temporal information that information carries is more accurate, and Shopping Guide's behavioural information result is more accurate.
Further, the Shopping Guide's behavioural information processing method provided referring to Fig. 2, the present embodiment, before step S103,
Also include：
What S104, the very first time information carried according to above-mentioned audio/video information and above-mentioned at least one status information carried
Second temporal information, above-mentioned audio/video information and above-mentioned at least one status information are associated, obtained in the same period
Audio/video information and at least one status information.
" being associated " refers to the audio/video information in the same period and at least one status information being incorporated into one
Rise, obtain the process of the audio/video information and at least one status information in the same period.
It should be noted that the executive agent of the step can be portable unit or analytical equipment.Work as step
When S103 executive agent is portable unit, the executive agent of the step is portable unit.And when step S103 executive agent
For analytical equipment when, the executive agent of the step can think portable unit, or analytical equipment.I.e. will in portable unit
Audio/video information and at least one status information are sent to before analytical equipment, can perform step S104 by portable equipment；
Can be after audio/video information and above-mentioned at least one status information are sent to analytical equipment by portable unit, by analytical equipment
Perform step S104.
The specific implementation process of this step is exemplified below.Such as：In a kind of possible implementation of the present invention,
In step S101, two audio/video informations of Shopping Guide are collected, are respectively：Video information：17 days 10 May in 2016:04~
17 days 10 May in 2016:19, recorded message：18 days 15 May in 2016:04~2016 on May 18,15:19, in step S102
In, the five bar state information of Shopping Guide are detected, are respectively：Blood pressure information：113/96mmHg：17 days 10 May in 2016:10,
Pulse information：89 beats/min：17 days 10 May in 2016:10, movable information：Inactive state：17 days 10 May in 2016:00~
17 days 10 May in 2016:30, movable information：Ambulatory position：18 days 3 May in 2016:04~2016 on May 18,3:30, blood
Press information：123/106mmHg：18 days 15 May in 2016:20.In this step, this five information are associated, obtained same
The audio/video information of one period and at least one status information.Such as：Obtain 17 days 10 May in 2016:In May, 00 to 2016
17 days 10:Audio/video information and at least one status information in 30 periods, it is respectively：Recorded message：On May 18th, 2016
15:04~2016 on May 18,15:19, blood pressure information：113/96mmHg：17 days 10 May in 2016:10, pulse information：89
Beat/min 17 days 10 May in 2016:10, movable information：Inactive state：17 days 10 May in 2016:On May 17th, 00~2016
10:30.Obtain another 18 days 15 May of 2016 period:04:To 18 days 15 May in 2016:Audio/video information in 30 and extremely
A kind of few status information：Recorded message：18 days 15 May in 2016:04~2016 on May 18,15:19, movable information：Walk about
State：18 days 15 May in 2016:04~2016 on May 18,15:30, blood pressure information：123/106mmHg：May 18 in 2016
Day 15:20.
Shopping Guide's behavioural information processing method that the present embodiment provides, according to above-mentioned very first time information and above-mentioned second
Temporal information, the audio/video information in the same period and at least one status information are matched with default criterion behavior
Before, the very first time information and above-mentioned at least one status information just carried according to above-mentioned audio/video information carry second when
Between information, above-mentioned audio/video information and above-mentioned at least one status information are associated, the sound obtained in the same period regards
Frequency information and at least one status information.So, when the behavioural information to Shopping Guide is handled, it is not necessary to again to audio frequency and video
The second temporal information that the very first time information and at least one status information that information carries carry is inquired about and analyzed, energy
Enough audio/video information and at least one status informations called more quickly in the same period, the process of processing can be accelerated.
Embodiment two
The present embodiment provides a kind of portable unit, at Shopping Guide's behavioural information for performing the offer of the embodiment of the present invention one
Reason method.
It should be noted that the portable unit that the present embodiment provides, can be independently completed the processing of Shopping Guide's behavioural information
Each step of method.
Fig. 3 is the structural representation of portable unit embodiment one of the present invention.As shown in figure 3, the present embodiment offer is portable
Device, including：Audio/video information collector 100, status information detector 200, storage processor 300；Wherein：
Audio/video information collector 100, for gathering the audio/video information of Shopping Guide, above-mentioned audio/video information includes recording
Information and/or video information, above-mentioned audio/video information carry very first time information；
Status information detector 200, for detecting at least one status information of Shopping Guide, above-mentioned status information includes anti-
Reflect the physical signs information of Shopping Guide's physiological status and/or reflect the movable information of Shopping Guide's motion state, above-mentioned status information
Carry the second temporal information；
Above-mentioned storage processor 300, for according to above-mentioned very first time information and above-mentioned second temporal information, by above-mentioned sound
Video information and above-mentioned at least one status information are matched with default criterion behavior, when matching degree is more than predetermined threshold value,
The behavior of output Shopping Guide meets the configured information of behavioral standard.
Specifically, audio/video information collector 100, status information detector 200 are discussed in detail in embodiment one
Describe in detail, here is omitted.
More specifically, storage processor 300 realizes that the principle of said process is discussed in detail in embodiment one, herein
Repeat no more.
It the portable unit that the present embodiment provides, can not only be used for handling the behavioural information of Shopping Guide, reach pair
The purpose that the behavior of Shopping Guide exercises supervision, additionally it is possible to which, based on result, the behavior to Shopping Guide is managed.In addition, this
The portable unit that embodiment provides, when the behavioural information to Shopping Guide is handled, consider audio/video information and at least
A kind of status information, result is relatively reliable, can accurately more reflect shopping guide's behavior and the spirit of Shopping Guide of Shopping Guide
State.
Further, in a kind of possible implementation of the present embodiment, above-mentioned storage processor 300, it is additionally operable to store
Above-mentioned audio/video information and above-mentioned at least one status information；And according to above-mentioned audio/video information carry very first time information and
The second temporal information that above-mentioned at least one status information carries, by above-mentioned audio/video information and above-mentioned at least one status information
It is associated, obtains the audio/video information in the same period and at least one status information.
Further, the portable unit that the present embodiment provides, in addition to：Loudspeaker, above-mentioned loudspeaker are used for Shopping Guide
Voice is enlarged, and to facilitate Shopping Guide's products Presentation, is improved service quality.
Further, the portable unit that the present embodiment provides, in addition to：Locator, above-mentioned locator, for determining shopping guide
The positional information of member.Specifically, above-mentioned locator can be GPS either LBS etc..
Embodiment three
The present embodiment provides a kind of portable unit, at Shopping Guide's behavioural information for performing the offer of the embodiment of the present invention one
Reason method.
It should be noted that the portable unit that the present embodiment provides is, it is necessary to coordinate the analysis independently of the portable unit to set
It is standby to complete each step of Shopping Guide's behavioural information processing method jointly.
Fig. 4 is the structural representation of portable unit embodiment two of the present invention.As shown in figure 4, the present embodiment offer is portable
Device, including：Audio/video information collector 100, status information detector 200, transport module 400；Wherein：
Audio/video information collector 100, for gathering the audio/video information of Shopping Guide, above-mentioned audio/video information includes recording
Information and/or video information, above-mentioned audio/video information carry very first time information；
Status information detector 200, for detecting at least one status information of Shopping Guide, above-mentioned status information includes anti-
Reflect the physical signs information of Shopping Guide's physiological status and/or reflect the movable information of Shopping Guide's motion state, above-mentioned status information
Carry the second temporal information；
Transport module 400, for above-mentioned audio/video information and above-mentioned at least one status information to be sent into analytical equipment,
So that above-mentioned analytical equipment is according to above-mentioned very first time information and above-mentioned second temporal information, by above-mentioned audio/video information and above-mentioned
At least one status information is matched with default criterion behavior, when matching degree is more than predetermined threshold value, exports the row of Shopping Guide
To meet the configured information of behavioral standard.
Specifically, audio/video information collector 100, status information detector 200 are discussed in detail in embodiment one
Middle detailed description, here is omitted.
More specifically, transport module 400 can be the transport module for including interface and data wire.Now, by interface and
Audio/video information and at least one status information are sent to computer by data wire first, then by computer by audio/video information and extremely
A kind of few status information is sent to analytical equipment.Certainly, above-mentioned transport module can also be wireless network transmission module.Now,
Then directly audio/video information and at least one status information are transmitted to analytical equipment by wireless network transmission module.
It should be noted that the portable unit that the present embodiment provides, can transport module by above-mentioned audio/video information and
Above-mentioned at least one status information is sent to before analytical equipment, according to above-mentioned audio/video information carry very first time information and
The second temporal information that above-mentioned at least one status information carries, by above-mentioned audio/video information and above-mentioned at least one status information
It is associated, obtains the audio/video information in the same period and at least one status information.Now, it is preferable that the present embodiment
The portable unit of offer, in addition to memory 500, memory 500, for storing above-mentioned audio/video information and above-mentioned at least one
Status information；And the very first time information carried according to above-mentioned audio/video information and above-mentioned at least one status information carry the
Two temporal informations, above-mentioned audio/video information and above-mentioned at least one status information are associated, obtained in the same period
Audio/video information and at least one status information.
Example IV
The present embodiment provides a kind of analytical equipment, and the analytical equipment is used to coordinate with the portable unit that embodiment three provides,
Come together to perform the method that the embodiment of the present invention one provides, handled with the behavioural information to Shopping Guide.
Fig. 5 is the structural representation of analytical equipment embodiment one of the present invention.As shown in figure 5, the analysis that the present embodiment provides
Equipment, including：Receiving module 800, processing module 900；
Receiving module 800, the audio/video information and at least one of above-mentioned analytical equipment are sent to for receiving transport module
Status information, above-mentioned audio/video information include recorded message and/or video information, and above-mentioned audio/video information carries very first time letter
Breath；Above-mentioned status information includes the physical signs information of reflection Shopping Guide's physiological status and reflects the fortune of Shopping Guide's motion state
Dynamic information, above-mentioned status information carry the second temporal information；
Processing module 900, for according to above-mentioned very first time information and above-mentioned second temporal information, by the same period
Audio/video information and at least one status information are matched with default criterion behavior, defeated when matching degree is more than predetermined threshold value
The behavior for going out Shopping Guide meets the configured information of behavioral standard.
Specifically, the audio/video information and at least one status information that receiving module 800 receives, can be such as embodiment one
After middle S101 and S102 by step, the audio/video information collected and at least one status information detected；Can also
Be as what is after step S104, obtained in embodiment one has been associated, the audio/video information in the same period and
At least one status information.
It the analytical equipment that the present embodiment provides, can not only be used for analyzing the behavioural information of Shopping Guide, reach pair
The purpose that the behavior of Shopping Guide exercises supervision, additionally it is possible to which, based on analysis result, the behavior to Shopping Guide is managed.In addition, this
The analytical equipment that embodiment provides, when the behavioural information to Shopping Guide is analyzed, audio/video information and is extremely considered
A kind of few status information, analysis result is relatively reliable, can accurately more reflect shopping guide's behavior and the essence of Shopping Guide of Shopping Guide
Refreshing state.
Further, when the audio/video information and at least one status information that receiving module 800 receives are such as embodiment one
It is middle by after step S101 and S102, the audio/video information collected and detect at least one status information when, at this
In a kind of possible implementation of embodiment, processing module 900, the very first time carried according to above-mentioned audio/video information is additionally operable to
The second temporal information that information and above-mentioned at least one status information carry, by above-mentioned audio/video information and above-mentioned at least one shape
State information is associated, and obtains the audio/video information in the same period and at least one status information.
The analytical equipment that the present embodiment provides, believed in analytical equipment according to above-mentioned very first time information and above-mentioned second time
Breath, before the audio/video information in the same period and at least one status information are matched with default criterion behavior,
The very first time information and above-mentioned at least one status information that analytical equipment just carries according to above-mentioned audio/video information carry the
Two temporal informations, above-mentioned audio/video information and above-mentioned at least one status information are associated, obtained in the same period
Audio/video information and at least one status information.So, when behavior of the analytical equipment to Shopping Guide is analyzed, it is not necessary to again
To audio/video information carry very first time information and at least one status information carry the second temporal information inquired about with
And analysis, analytical equipment can be made rapidly to call the audio/video information in the same period and at least one status information, added
The process analyzed soon.
Embodiment five
The present embodiment provides a kind of Shopping Guide's behavioural information processing system, including as the embodiment of the present invention three is introduced just
The analytical equipment taken device and introduced such as the embodiment of the present invention four.
Fig. 6 is the structural representation of Shopping Guide's behavioural information processing system embodiment one of the present invention.As shown in fig. 6, this reality
Shopping Guide's behavior analysis system of example offer is provided, including：Portable unit A and analytical equipment B；Wherein：
Portable unit A, including：Audio/video information collector 100, status information detector 200, transport module 400；Analysis
Equipment B, including：Receiving module 800 and processing module 900, wherein：
Audio/video information collector 100, for gathering the audio/video information of Shopping Guide, above-mentioned audio/video information includes recording
Information and/or video information, above-mentioned audio/video information carry very first time information；
Status information detector 200, for detecting at least one status information of Shopping Guide, above-mentioned status information includes anti-
Reflect the physical signs information of Shopping Guide's physiological status and/or reflect the movable information of Shopping Guide's motion state, above-mentioned status information
Carry the second temporal information；
Transport module 400, for above-mentioned audio/video information and above-mentioned at least one status information to be sent into above-mentioned analysis
Equipment；
Receiving module 800, for receiving above-mentioned audio/video information and above-mentioned at least one status information；
Processing module 900, for according to above-mentioned very first time information and above-mentioned second temporal information, by the same period
Audio/video information and at least one status information matched with default criterion behavior, when matching degree is more than predetermined threshold value,
The behavior of output Shopping Guide meets the configured information of behavioral standard.
Specifically, the operation principle of above-mentioned all parts and the course of work are discussed in detail in embodiment above,
Here is omitted.
Shopping Guide's behavioural information processing system that the present embodiment provides, by the audio/video information and the inspection that gather Shopping Guide
At least one status information of Shopping Guide is surveyed, and the audio/video information collected and at least one status information are sent to analysis
Equipment, the second time letter that the very first time information and at least one status information that analytical equipment carries according to audio frequency and video carry
Breath, the audio/video information in the same period and at least one status information are matched with default criterion behavior, when
It is more than predetermined threshold value with degree, the behavior for exporting Shopping Guide meets the configured information of behavioral standard, can not only be used for Shopping Guide
Behavioural information handled, reach the purpose that the behavior to Shopping Guide exercises supervision, additionally it is possible to based process result, to shopping guide
The behavior of member is managed.In addition, Shopping Guide's behavioural information processing system that the present embodiment provides, in the behavior letter to Shopping Guide
When breath is handled, audio/video information and at least one status information are considered, analysis result is relatively reliable, more can accurately
Reflect shopping guide's behavior of Shopping Guide and the state of mind of Shopping Guide.
Further, in a kind of possible implementation of the present embodiment, processing module 900, it is additionally operable to according to above-mentioned sound
The second temporal information that the very first time information and above-mentioned at least one status information that video information carries carry, above-mentioned sound is regarded
Frequency information and above-mentioned at least one status information are associated, and obtain the audio/video information in the same period and at least one shape
State information.
Further, Fig. 7 is the structural representation of Shopping Guide's behavioural information processing system embodiment two of the present invention.Such as Fig. 7
It is shown, in a kind of possible implementation of the present embodiment, portable unit A, in addition to：Memory 500, above-mentioned memory 500,
For storing above-mentioned audio/video information and above-mentioned at least one status information；And according to above-mentioned audio/video information carry first when
Between the second temporal information for carrying of information and above-mentioned at least one status information, by above-mentioned audio/video information and above-mentioned at least one
Status information is associated, and obtains the audio/video information in the same period and at least one status information.
This implementation is in analytical equipment B in a upper implementation with being in place of the difference of a upper implementation
Processing module 900, the second time that the very first time information and at least one status information carried according to audio/video information carries
Information, audio/video information and at least one status information are associated, obtain audio/video information in the same period and extremely
A kind of few status information.And in this implementation, it is the memory 500 in portable unit A, is carried according to audio/video information
The second temporal information that very first time information and at least one status information carry, audio/video information and at least one state are believed
Breath is associated, and obtains the audio/video information in the same period and at least one status information.
One of ordinary skill in the art will appreciate that：Realizing all or part of step of above-mentioned each method embodiment can lead to
The related hardware of programmed instruction is crossed to complete.Foregoing program can be stored in a computer read/write memory medium.The journey
Sequence upon execution, execution the step of including above-mentioned each method embodiment；And foregoing storage medium includes：ROM, RAM, magnetic disc or
Person's CD etc. is various can be with the medium of store program codes.
Finally it should be noted that：Various embodiments above is merely illustrative of the technical solution of the present invention, rather than its limitations；To the greatest extent
The present invention is described in detail with reference to foregoing embodiments for pipe, it will be understood by those within the art that：Its according to
The technical scheme described in foregoing embodiments can so be modified, either which part or all technical characteristic are entered
Row equivalent substitution；And these modifications or replacement, the essence of appropriate technical solution is departed from various embodiments of the present invention technology
The scope of scheme.
Claims (10)
1. a kind of Shopping Guide's behavioural information processing method, it is characterised in that comprise the following steps：
The audio/video information of Shopping Guide is gathered, the audio/video information includes recorded message and/or video information, the audio frequency and video
Information carries very first time information；
At least one status information of Shopping Guide is detected, the status information includes the physical signs of reflection Shopping Guide's physiological status
Information and/or the movable information for reflecting Shopping Guide's motion state, the status information carry the second temporal information；
According to the very first time information and second temporal information, by the audio/video information in the same period and at least one
Kind status information is matched with default criterion behavior, when matching degree is more than predetermined threshold value, exports the behavior symbol of Shopping Guide
Close the configured information of behavioral standard.
2. Shopping Guide's behavioural information processing method according to claim 1, it is characterised in that also include：
The very first time information and second temporal information are subjected to time synchronized；
Including：
It is on the basis of the very first time information, second temporal information and very first time information progress time is same
Step；Or
It is on the basis of second temporal information, the very first time information and second temporal information progress time is same
Step；Or
On the basis of the temporal information in analytical equipment, by the very first time information and second temporal information and described point
Temporal information in desorption device carries out time synchronized.
3. Shopping Guide's behavioural information processing method according to claim 1 or 2, it is characterised in that described according to described
One temporal information and second temporal information, by the audio/video information in the same period and at least one status information and in advance
If criterion behavior matched, when matching degree is more than predetermined threshold value, the behavior for exporting Shopping Guide meets the finger of behavioral standard
Before showing information, in addition to：
The second time that the very first time information and at least one status information carried according to the audio/video information carries
Information, audio/video information and at least one status information are associated, obtain audio/video information in the same period and extremely
A kind of few status information.
A kind of 4. portable device, it is characterised in that including：Audio/video information collector, status information detector, storage processing
Device；Wherein：
The audio/video information collector, for gathering the audio/video information of Shopping Guide, the audio/video information includes recording letter
Breath and/or video information, the audio/video information carry very first time information；
The status information detector, for detecting at least one status information of Shopping Guide, the status information includes reflection
The physical signs information of Shopping Guide's physiological status and/or the movable information for reflecting Shopping Guide's motion state, the status information are taken
The temporal information of band second；
The storage processor, for according to the very first time information and second temporal information, by the same period
Audio/video information and at least one status information matched with default criterion behavior, when matching degree is more than predetermined threshold value
When, the behavior for exporting Shopping Guide meets the configured information of behavioral standard.
5. portable device according to claim 4, it is characterised in that the storage processor, be additionally operable to, store the sound
Video information and at least one status information；And according to the audio/video information carry very first time information and it is described extremely
The second temporal information that a kind of few status information carries, the audio/video information and at least one status information are closed
Connection, obtains the audio/video information in the same period and at least one status information.
A kind of 6. portable device, it is characterised in that including：Audio/video information collector, status information detector, transport module；
Wherein：
The audio/video information collector, for gathering the audio/video information of Shopping Guide, the audio/video information includes recording letter
Breath and/or video information, the audio/video information carry very first time information；
The status information detector, for detecting at least one status information of Shopping Guide, the status information includes：Reflection
The physical signs information of Shopping Guide's physiological status and/or the movable information for reflecting Shopping Guide's motion state, the status information are taken
The temporal information of band second；
The transport module, for the audio/video information and at least one status information to be sent into analytical equipment, with
The analytical equipment is set to be believed the audio frequency and video in the same period according to the very first time information and second temporal information
Breath and at least one status information are matched with default criterion behavior, when matching degree is more than predetermined threshold value, export shopping guide
The behavior of member meets the configured information of behavioral standard.
7. portable unit according to claim 6, it is characterised in that also include：Memory；
The memory, for storing the audio/video information and at least one status information；And according to the audio frequency and video
The second temporal information that the very first time information and at least one status information that information carries carry, the audio frequency and video are believed
Breath and at least one status information are associated, and obtain the audio/video information and at least one state letter in the same period
Breath.
A kind of 8. Shopping Guide's behavioural information processing system, it is characterised in that including：Portable unit and analytical equipment；It is described portable
Device, including：Audio/video information collector, status information detector, transport module；The analytical equipment, including：Receiving module
And processing module, wherein：
The audio/video information collector, for gathering the audio/video information of Shopping Guide, the audio/video information includes recording letter
Breath and/or video information, the audio/video information carry very first time information；
The status information detector, for detecting at least one status information of Shopping Guide, the status information includes reflection
The physical signs information of Shopping Guide's physiological status and/or the movable information for reflecting Shopping Guide's motion state, the status information are taken
The temporal information of band second；
The transport module, set for the audio/video information and at least one status information to be sent into the analysis
It is standby；
The receiving module, for receiving the audio/video information and at least one status information；
The processing module, for according to the very first time information and second temporal information, by the same period
Audio/video information and at least one status information are matched with default criterion behavior, when matching degree is more than predetermined threshold value,
The behavior of output Shopping Guide meets the configured information of behavioral standard.
9. Shopping Guide's behavioural information processing system according to claim 8, it is characterised in that the portable unit also wraps
Include：Memory, the memory, for storing the audio/video information and at least one status information；And according to described
The second temporal information that the very first time information and at least one status information that audio/video information carries carry, by the sound
Video information and at least one status information are associated, and obtain the audio/video information and at least one in the same period
Status information.
10. Shopping Guide's behavioural information processing system according to claim 8, it is characterised in that the processing module, also use
In the second time that the very first time information and at least one status information carried according to the audio/video information carries believes
Breath, the audio/video information and at least one status information are associated, and obtain the audio frequency and video letter in the same period
Breath and at least one status information.
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