CN107562558A - The feedback method and system of a kind of error message - Google Patents
The feedback method and system of a kind of error message Download PDFInfo
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Abstract
This application discloses a kind of feedback method of error message, including：Obtain the error message in system operation and the category of language of system active user；Using error message and the wrong corresponding relation with corresponding numbering, check in and numbered with the unique corresponding matching of error message；Using category of language and languages and the corresponding relation of corresponding description text library, check in error message corresponding with category of language and describe text library；Matching operation is performed in error message describes text library using matching numbering, obtains the error description text corresponding with matching numbering described using category of language.The feedback method can use the multilingual same error message of description, and individually storage effectively reduces degree of coupling between different language, improves the readable and follow-up expansibility of code, optimizes customer experience.The application further simultaneously discloses a kind of reponse system of error message, has above-mentioned beneficial effect.
Description
Technical field
The application is related to technical field of information processing, the feedback method and system of more particularly to a kind of error message.
Background technology
With the development of the technologies such as internet, cloud computing, Internet of Things, how easily to manage miscellaneous system is to grind
The emphasis studied carefully, because same set of system may be sold the language kind to different regional and national, corresponding administrative staff
Class is also not quite similar.
Fault alarm in system is mainly used in the abnormality of consersion unit, for the normal operation of whole system, needs
The running status of modules is monitored.Pass through the running situation to system software and hardware, tasks carrying situation etc.
It is monitored, it is whether normal to understand the indices of current system.If some physical equipment or logic module of current system
When occurring abnormal, fault alarm can be sent, is easy to research and development, operation maintenance personnel to be repaired in time according to fault alarm information.It is existing
In technology, code administration confusion, the intermodule degree of coupling of fault alarm are higher, are unfavorable for the extension of code, are likely to result in all
More problems, while also increase the development cost of developer.
So how according to the category of language of system active user, there is provided a kind of multilingual error message is shown, intermodule
Degree of coupling is lower, the lower-cost error message feedback mechanism of subsequent development is that those skilled in the art are urgently to be resolved hurrily asks
Topic.
The content of the invention
The purpose of the application is to provide the feedback method and system of a kind of error message, and it can use multilingual description same
One error message, and individually storage effectively reduces degree of coupling between different language, improves the readable and follow-up of code
Expansibility, optimize customer experience.
In order to solve the above technical problems, the application provides a kind of feedback method of error message, the feedback method includes：
Obtain the error message in system operation and the category of language of the system active user；
Using the error message and the wrong corresponding relation with corresponding numbering, it is uniquely right with the error message to check in
The matching numbering answered；
Using the category of language and languages and the corresponding relation of corresponding description text library, check in and the category of language
Corresponding error message describes text library；
Numbered using the matching and describe to perform matching operation in text library in the error message, obtain using institute's predicate
Say the error description text corresponding with the matching numbering of species description.
Optionally, the error message in system operation and the category of language of the system active user are obtained, including：
Obtain the real-time parameter of at least one equipment in the system operation；
Judge whether the real-time parameter is in preset range；
If it is not, then the minimum classification according to belonging to the real-time parameter generates the error message；
According to the information of outside input, the category of language of the system active user is determined.
Optionally, using the error message and the wrong corresponding relation with corresponding numbering, check in and believe with the mistake
Matching numbering corresponding to breath is unique, including：
General extraction operation is performed from the error message, obtains general error description；
Inquired about, obtained unique corresponding with the error message in the first corresponding table using the error description
With numbering；Wherein, first corresponding table include the wrong corresponding relation with corresponding numbering.
Optionally, using the category of language and languages and the corresponding relation of corresponding description text library, check in it is described
Error message corresponding to category of language describes text library, including：
Language keyword extraction operation is performed to the category of language, obtains language information；
Inquired about using the language information in the second corresponding table, obtain mistake letter corresponding with the language information
Breath description text library；Wherein, second corresponding table includes corresponding relation of each languages with corresponding description text library.
Optionally, describe to perform matching operation in text library in the error message using the matching numbering, made
The error description text corresponding with the matching numbering described with the category of language, including：
Extraction in text library, which is described, from the error message obtains the 3rd corresponding table；Wherein, the 3rd corresponding table includes
All corresponding relations numbered with corresponding error description text；
Inquired about using the matching numbering in the 3rd corresponding table, obtain describing using the category of language with institute
State matching and number corresponding error description text.
Optionally, describing to perform matching operation in text library in the error message using the matching numbering, obtaining
After the error description text corresponding with the matching numbering described using the category of language, in addition to：
The error description text is sent by preset path, in order to perform failure row according to the error description text
Division operation.
Present invention also provides a kind of reponse system of error message, the reponse system includes：
Data obtaining module, for obtaining the error message in system operation and the language of the system active user
Species；
First enquiry module, for utilize the error message and the wrong corresponding relation with corresponding numbering, check in and
Matching numbering corresponding to the error message is unique；
Second enquiry module, for utilizing the corresponding relation of the category of language and languages and corresponding description text library,
Check in error message corresponding with the category of language and describe text library；
Text matches module, for performing matching behaviour in the error message describes text library using the matching numbering
Make, obtain the error description text corresponding with the matching numbering described using the category of language.
Optionally, described information acquisition module includes：
Parameter acquiring submodule, for obtaining the real-time parameter of at least one equipment in the system operation；
Scope judging submodule, for judging whether the real-time parameter is in preset range；
Error message generates submodule, for the minimum classification generation mistake letter according to belonging to the real-time parameter
Breath；
Determination sub-module, for the information according to outside input, determine the category of language of the system active user.
Optionally, first enquiry module includes：
First extracting sub-module, for performing general extraction operation from the error message, obtain general mistake and retouch
State；
First inquiry submodule, for being inquired about using the error description in the first corresponding table, obtain with it is described
Matching numbering corresponding to error message is unique.
Optionally, second enquiry module includes：
Second extracting sub-module, for performing language keyword extraction operation to the category of language, obtain language information；
Second inquiry submodule, for being inquired about using the language information in the second corresponding table, obtain with it is described
Error message describes text library corresponding to language information.
The feedback method of a kind of error message provided herein, by obtaining the error message in system operation
With the category of language of system active user；Using error message and the wrong corresponding relation with corresponding numbering, check in and mistake
Matching numbering corresponding to information is unique；Using category of language and languages and the corresponding relation of corresponding description text library, check in
Error message describes text library corresponding to category of language；Matching behaviour is performed in error message describes text library using matching numbering
Make, obtain the error description text corresponding with matching numbering described using category of language.
Obviously, technical scheme provided herein, error message is collected first and determines the language of active user
Species, text library then is described in error message corresponding to the category of language using the unique corresponding matching numbering of the error message
In find corresponding to error description text, i.e., finally given using three corresponding relations described using the category of language with this
With error description text corresponding to numbering.The feedback method describes same error message using multilingual, and between different language
Individually storage effectively reduces degree of coupling, improves the readable and follow-up expansibility of code, optimizes customer experience.This
Application additionally provides a kind of reponse system of error message simultaneously, has above-mentioned beneficial effect, will not be repeated here.
Brief description of the drawings
, below will be to embodiment or existing in order to illustrate more clearly of the embodiment of the present application or technical scheme of the prior art
There is the required accompanying drawing used in technology description to be briefly described, it should be apparent that, drawings in the following description are only this
The embodiment of application, for those of ordinary skill in the art, on the premise of not paying creative work, can also basis
The accompanying drawing of offer obtains other accompanying drawings.
A kind of flow chart of the feedback method for error message that Fig. 1 is provided by the embodiment of the present application；
The flow chart of the feedback method for another error message that Fig. 2 is provided by the embodiment of the present application；
The flow chart of the feedback method for another error message that Fig. 3 is provided by the embodiment of the present application；
A kind of structured flowchart of the reponse system for error message that Fig. 4 is provided by the embodiment of the present application；
The structured flowchart of the reponse system for another error message that Fig. 5 is provided by the embodiment of the present application.
Embodiment
The core of the application is to provide the feedback method and system of a kind of error message, and it is final using three corresponding relations
The error description text method corresponding with matching numbering described using the category of language is obtained, multilingual description can be used
Same error message, and individually storage effectively reduces degree of coupling between different language, improves the readability of code with after
Continuous expansibility, optimizes customer experience.
To make the purpose, technical scheme and advantage of the embodiment of the present application clearer, below in conjunction with the embodiment of the present application
In accompanying drawing, the technical scheme in the embodiment of the present application is clearly and completely described, it is clear that described embodiment is
Some embodiments of the present application, rather than whole embodiments.Based on the embodiment in the application, those of ordinary skill in the art
The all other embodiment obtained under the premise of creative work is not made, belong to the scope of the application protection.
Below in conjunction with Fig. 1, a kind of flow chart of the feedback method for error message that Fig. 1 is provided by the embodiment of the present application.
It specifically includes following steps：
S101：Obtain the error message in system operation and the category of language of system active user；
This step is intended to obtain the category of language of caused error message and system active user in system operation.
The mode of acquisition is varied, for example, using the real-time acquisition parameter of manager of system components, and by the parameter and default model
Enclose and contrasted, judgement obtains the running status of each component, and corresponding error message is generated and sent in operation exception；
Can be compared using the sensor additionally set come real-time acquisition parameter etc..
And the mode for obtaining the category of language of active user also has a lot, for example, the word that collection user inputs in system
Accord with to judge category of language that the user uses；The choosing of category of language can also be carried out by the user in each activation system
Select etc..Not limited specifically how to get error message and category of language herein, only needing to finally give
Error message caused by each component and determination category of language in system, the particular type of each component under actual conditions should be regarded
Number, the influence factor such as the setting custom of administrative staff and system administration mode carry out comprehensive selection.
S102：Using error message and the wrong corresponding relation with corresponding numbering, check in uniquely corresponding with error message
Matching numbering；
On the basis of S101, this step is intended to utilize error message and default wrong corresponding with corresponding label
Relation, check in and numbered with the unique corresponding matching of the error message.
Wherein, the default wrong corresponding relation with corresponding numbering, it is in advance that each component in system is issuable
Mistake respectively assigns a numbering, and another can quickly be checked in reference to any one by facilitating the use the corresponding relation, herein
It is that corresponding matching numbering is checked in the corresponding relation using the error message got.Why assigned for each error message
Matching numbering corresponding to unique, it is that may include many contents because of error message, and the statement of different mistakes is different in size, side
Method is multifarious, is unfavorable for retrieving, and is that different error messages all assigns a kind of uniquely determine using same coding rule
Matching numbering, follow-up query process very easily can be carried out using matching numbering, all be taken without follow-up each step
Error message to go to be inquired about.
Meanwhile it is exactly that same mistake is unique right that the producing method of matching numbering, which has the place that a lot, uniquely should be noted,
A matching numbering is answered, that is, only exists man-to-man mapping mode.Many algorithms can be borrowed according to the unique trait to realize,
Such as the MD5 algorithms in hash algorithm, or other similar algorithms can, herein and be not specifically limited, specific feelings should be regarded
Condition combination each side influence factor considers.
S103：Using category of language and languages and the corresponding relation of corresponding description text library, check in and category of language pair
The error message answered describes text library；
On the basis of S101, this step is intended to utilize the category of language and default languages and corresponding description text
The corresponding relation in storehouse, obtain error message corresponding with the category of language and describe text library.
That is, every kind of language is separately provided when setting first, corresponding one of every kind of language, which includes, believes all mistakes
Cease the error message being all described using the language and describe text library, to cause it is determined that in the case of category of language, so that it may
Text library is described to be directly targeted to corresponding error message, and the error message describes only include in text library and uses the language
Error message is described speech, is not in the situation for getting other Languages and describing text of mistake.
Meanwhile by the way of each language module is separately provided, the degree of coupling between code can be effectively reduced, after being
Difficulty is reduced during continuous exploitation, also reduces development cost, i.e. assuming that thus newly having added component in system needs to increase newly
Error message and corresponding description text, it need to only be added one by one in each language module, it is not easy to omit.
S104：Matching operation is performed in error message describes text library using matching numbering, obtains using category of language
The error description text corresponding with matching numbering of description.
On the basis of S102 and S103, this step is intended to corresponding in the category of language using unique corresponding matching numbering
Error message describe to perform matching operation in text library, obtain describing using the category of language corresponding with matching numbering
Error description text.
Wherein, the specific manifestation mode of the matching operation is varied, for example, using being matched in the error description text library
Numbering checks in the error description text under the language with the corresponding relation between corresponding error description text；It can also be utilized
Its possible mode realizes this matching process, herein and is not specifically limited, and should regard concrete condition and combine influences corresponding close
The set-up mode of system carrys out comprehensive selection.
Mentioned above to arrive multiple corresponding relations, the form of expression of each corresponding relation is varied, for example, it may be a bag
Table or a mapping relations containing corresponding relation, database of a storage corresponding relation etc. is can also be, herein
And be not especially limited, the system type under actual conditions, each component model, O＆M cost and management should be regarded custom etc. is set
Each factor is selected best suit the mode of number one.
After successfully obtaining the error message using described by the category of language corresponding with the error message and describing text,
The error message can also be described into text to send to destination by preset path, so that the user of destination can be according to the mistake
Description text judges the failture evacuation operation of next step by mistake.The preset path has many kinds, for example, passing through mail, instant messaging
The mode such as software and pop-up or short message, herein and is not especially limited.
It should be noted that the S102 and S103 in the present embodiment flow have no specific tandem, i.e., only need to ensure
This two step is carried out, and the sequencing of execution is not limited specifically.
Based on above-mentioned technical proposal, a kind of feedback method for error message that the embodiment of the present application provides, gather first
To error message and the category of language of determination active user, then using the unique corresponding matching numbering of the error message in the language
Error message corresponding to speech species describes to find corresponding error description text in text library, i.e., final using three corresponding relations
Obtain the error description text corresponding with matching numbering described using the category of language.The feedback method is retouched using multilingual
State same error message, and individually storage effectively reduces degree of coupling between different language, improve code readability and
Follow-up expansibility, optimizes customer experience.
Below in conjunction with Fig. 2, the flow of the feedback method for another error message that Fig. 2 is provided by the embodiment of the present application
Figure.
The present embodiment is to be directed in S101 how to enter in a upper embodiment the specific limit that the acquisition of row information is made
Fixed, other steps are substantially the same with a upper embodiment, and same section can be found in an embodiment relevant portion, no longer superfluous herein
State.
It specifically includes following steps：
S201：According to the information of outside input, the category of language of system active user is determined；
This step is intended to using the mode for more saving system operation resource, i.e., directly utilize the user's root used by outside
According to the selection that it needs to carry out corresponding languages, and system then according to the selection information it is alternative it is multilingual in carry out corresponding language
The selection of species.
It is of course also possible to use the another way referred in embodiment one determines category of language, but more it is applicable
In the case that system resource is more had more than needed, the equipment speed of service is higher, selected according to actual conditions.
S202：Obtain the real-time parameter of at least one equipment in system operation；
S203：Judge whether real-time parameter is in preset range；
S204：Minimum classification generation error information according to belonging to real-time parameter.
The step of the above three is intended to get the real-time parameter of at least one component devices in the system by various method, and
The real-time parameter is judged whether in normal preset range, if not in normal scope, you can to illustrate that the parameter is corresponding
Component devices be now in abnormal working condition, it is necessary to minimum classification according to belonging to the real-time parameter is by specific rule
Corresponding error message is then generated, so as to can be positioned in subsequent step according to the error message to corresponding component devices.
For a more actual example, it is assumed that the CPU collected real time temperature data are 90 °, and are normally preset
Scope is 30 to 80 °, then the real time temperature data have been over normal preset range, and belonging to the real time temperature data
Minimum classification should be cpu temperature, and then generate the error message of cpu temperature superelevation, rather than produce thermo-field thoery or CPU
Abnormal error message.
Below in conjunction with Fig. 3, the flow of the feedback method for another error message that Fig. 3 is provided by the embodiment of the present application
Figure.
The present embodiment is the lookup institute for how to carry out corresponding informance in S102, S103 in a upper embodiment S104
The specific restriction made, other steps are substantially the same with a upper embodiment, and same section can be found in embodiment correlation
Part, it will not be repeated here.
It specifically includes following steps：
S301：General extraction operation is performed from error message, obtains general error description；
S302：Inquired about, obtained and the unique corresponding matching of error message in the first corresponding table using error description
Numbering；
S301 and S302 is intended to extract part useful for subsequent step first from the error message got, i.e.,
General error description is obtained, the error description just as lifting " cpu temperature is too high " in embodiment two, next utilizes the mistake
Description is inquired about including in wrong the first corresponding table with the corresponding relation of corresponding numbering, utilizes error description
This obtains unique corresponding matching numbering.
S303：Language keyword extraction operation is performed to category of language, obtains language information；
S304：Inquired about using language information in the second corresponding table, obtain error message corresponding with language information
Text library is described；
S303 and S304 is intended to, from determining that extraction obtains the language information of key in category of language, utilizing the language information
Inquired about with the second corresponding table of the corresponding relation of corresponding description text library including each languages, believed using with languages
Error message describes text library corresponding to breath.
Why keyword extraction operation is carried out, because whole world countries and regions first are various, in identification process
Extremely similar category of language is there may be, this step is intended to extraction process, amplifies difference in order to be reduced out in subsequent process
Wrong probability.
S305：Extraction in text library, which is described, from error message obtains the 3rd corresponding table；
S306：Inquired about, obtained using category of language description and matching in the 3rd corresponding table using matching numbering
Number corresponding error description text；
S305 and S306 be intended to using be preset in each error message describe in text library comprising matching numbering with it is corresponding
Error description text between corresponding relation the 3rd corresponding table, and combine matching numbering and check in and described using the language information
Error description text.
S307：Error description text is sent by preset path, in order to perform failture evacuation according to error description text
Operation.
The content of this step had detailed description in embodiment one, and detailed description may refer to embodiment one
Relevant portion, it will not be repeated here.
Based on above-mentioned technical proposal, a kind of feedback method for error message that the embodiment of the present application provides, gather first
To error message and the category of language of determination active user, then using the unique corresponding matching numbering of the error message in the language
Error message corresponding to speech species describes to find corresponding error description text in text library, i.e., final using three corresponding tables
To describing error description text corresponding with matching numbering using the category of language.The feedback method uses multilingual description
Same error message, and individually storage effectively reduces degree of coupling between different language, improves the readability of code with after
Continuous expansibility, optimizes customer experience.
Because situation is complicated, it can not enumerate and be illustrated, those skilled in the art should be able to recognize more the application
The basic skills principle combination actual conditions of offer may have many examples, in the case where not paying enough creative works,
Should be in the protection domain of the application.
Fig. 4, a kind of structural frames of the reponse system for error message that Fig. 4 is provided by the embodiment of the present application are referred to below
Figure.
The reponse system can include：
Data obtaining module 100, for obtaining the error message in system operation and the language of system active user
Species；
First enquiry module 200, for utilizing error message and the wrong corresponding relation with corresponding numbering, check in and mistake
Matching numbering corresponding to false information is unique；
Second enquiry module 300, for using category of language and languages and the corresponding relation of corresponding description text library, looking into
Obtain error message corresponding with category of language and describe text library；
Text matches module 400, for performing matching operation in error message describes text library using matching numbering, obtain
To the error description text corresponding with matching numbering described using category of language.
Optionally, data obtaining module 100 includes：
Parameter acquiring submodule, for obtaining the real-time parameter of at least one equipment in system operation；
Scope judging submodule, for judging whether real-time parameter is in preset range；
Error message generates submodule, for the minimum classification generation error information according to belonging to real-time parameter；
Determination sub-module, for the information according to outside input, determine the category of language of system active user.
Optionally, the first enquiry module 200 includes：
First extracting sub-module, for performing general extraction operation from error message, obtain general error description；
First inquiry submodule, for being inquired about using error description in the first corresponding table, is obtained and error message
Matching numbering corresponding to unique.
Optionally, the second enquiry module 300 includes：
Second extracting sub-module, for performing language keyword extraction operation to category of language, obtain language information；
Second inquiry submodule, for being inquired about using language information in the second corresponding table, is obtained and language information
Corresponding error message describes text library.
Optionally, text matches module 400 includes：
Extracting sub-module, the 3rd corresponding table is obtained for describing extraction in text library from error message；Wherein, the 3rd correspondence
Table includes corresponding relation of all numberings with corresponding error description text；
3rd inquiry submodule, for being inquired about in the 3rd corresponding table using matching numbering, obtain using language kind
The error description text corresponding with matching numbering of class description.
Optionally, the reponse system can also include：
Information sending module, for sending error description text by preset path, in order to according to error description text
Perform failture evacuation operation.
In addition to system method to set up described above, module setting can also be carried out to system according to shown in Fig. 5：
Mainly include：Error code definition module, multilingual definition module, mistake reporting module, speech selection module are total to
Four modules.
Error code definition module：In the module, corresponding 16 carry system code is defined for each wrong description, such as：#
Define TEMP_HIGH 0x045021, define a too high error description of temperature here, and corresponding 16 carry system code is
0x045021, it can arrive current block in follow-up wrong reporting module and find 16 carry system code, then pass through speech selection mould
Block finds the wrong specific descriptions.
Multilingual definition module：The corresponding single file of each language, use and work as in each definition file
The mistake is described preceding languages.Miscue is carried out to language corresponding to the demand selection of language according to client.
Mistake reporting module：When system detectio goes wrong to a certain position, such as when cpu temperature is too high, it
A warning can be sent, the problem of reminding client's current system to exist.Mistake reporting module can pass through error description to error code
Definition module finds corresponding 16 system error codes, is then passed to speech selection module and is shown.
Speech selection module：The client of country variant is different to the demand of language, so it is wrong to set multilingual to show
False information is necessary.Receiving the 16 system error codes that wrong reporting module reports and client in speech selection module needs
After the languages wanted, the module can go corresponding language definition module to find specific statement, be then displayed to client.
Above-mentioned each module realizes functional purpose according to following step：
(1) error code definition module is uniformly defined to all error messages, facilitates other modules to be called,
Developer is facilitated uniformly to be managed；
(2) error message corresponding to error code definition module can be described in detail for multilingual definition module,
And it is defined respectively by different language, facilitates different demands of the different clients to language；
(3) mistake reporting module is when being collected into the error message that other modules transmit, first to error code definition module
Corresponding error definition is found, 16 system error code corresponding to the mistake is then got, the error code is then passed into language
Speech selecting module is shown；
(4) after speech selection module receives the error code and language needs that wrong reporting module passes over again, to a variety of
Language definition module finds corresponding language and is described in detail, and passes to GUI (Graphical User Interface, figure
User interface) end；
(5) system can be alarmed at GUI ends, prompt the specific error message of user's current system, with facilitate user and
When handle.
Each embodiment is described by the way of progressive in specification, and what each embodiment stressed is and other realities
Apply the difference of example, between each embodiment identical similar portion mutually referring to.For device disclosed in embodiment
Speech, because it is corresponded to the method disclosed in Example, so description is fairly simple, related part is referring to method part illustration
.
Professional further appreciates that, with reference to the unit of each example of the embodiments described herein description
And algorithm steps, can be realized with electronic hardware, computer software or the combination of the two, in order to clearly demonstrate hardware and
The interchangeability of software, the composition and step of each example are generally described according to function in the above description.These
Function is performed with hardware or software mode actually, application-specific and design constraint depending on technical scheme.Specialty
Technical staff can realize described function using distinct methods to each specific application, but this realization should not
Think to exceed scope of the present application.
Specific case used herein is set forth to the principle and embodiment of the application, and above example is said
It is bright to be only intended to help and understand the present processes and its core concept.It should be pointed out that the ordinary skill for the art
For personnel, on the premise of the application principle is not departed from, some improvement and modification, these improvement can also be carried out to the application
Also fallen into modification in the application scope of the claims.
It should also be noted that, in this manual, such as first and second or the like relational terms be used merely to by
One entity or operation make a distinction with another entity or operation, and not necessarily require or imply these entities or operation
Between any this actual relation or order be present.Moreover, term " comprising ", "comprising" or its any other variant meaning
Covering including for nonexcludability, so that process, method, article or equipment including a series of elements not only include that
A little key elements, but also other key elements including being not expressly set out, or also include for this process, method, article or
The intrinsic key element of equipment.In the absence of more restrictions, the key element limited by sentence "including a ...", is not arranged
Except other identical element in the process including key element, method, article or equipment being also present.
Claims (10)
- A kind of 1. feedback method of error message, it is characterised in that including：Obtain the error message in system operation and the category of language of the system active user；Using the error message and the wrong corresponding relation with corresponding numbering, check in uniquely corresponding with the error message Matching numbering；Using the category of language and languages and the corresponding relation of corresponding description text library, check in corresponding with the category of language Error message text library is described；Numbered using the matching and describe to perform matching operation in text library in the error message, obtain using the language kind The error description text corresponding with the matching numbering of class description.
- 2. feedback method according to claim 1, it is characterised in that obtain the error message in system operation and institute The category of language of system active user is stated, including：Obtain the real-time parameter of at least one equipment in the system operation；Judge whether the real-time parameter is in preset range；If it is not, then the minimum classification according to belonging to the real-time parameter generates the error message；According to the information of outside input, the category of language of the system active user is determined.
- 3. feedback method according to claim 1 or 2, it is characterised in that using the error message and it is wrong with it is corresponding Numbering corresponding relation, check in unique corresponding the matching numbering of the error message, including：General extraction operation is performed from the error message, obtains general error description；Inquired about using the error description in the first corresponding table, obtain compiling with the unique corresponding matching of the error message Number；Wherein, first corresponding table include the wrong corresponding relation with corresponding numbering.
- 4. feedback method according to claim 3, it is characterised in that retouched using the category of language and languages with corresponding The corresponding relation of text library is stated, error message corresponding with the category of language is checked in and describes text library, including：Language keyword extraction operation is performed to the category of language, obtains language information；Inquired about using the language information in the second corresponding table, obtain error message corresponding with the language information and retouch State text library；Wherein, second corresponding table includes corresponding relation of each languages with corresponding description text library.
- 5. feedback method according to claim 4, it is characterised in that retouched using the matching numbering in the error message State and matching operation is performed in text library, the mistake corresponding with the matching numbering for obtaining being described using the category of language is retouched Text is stated, including：Extraction in text library, which is described, from the error message obtains the 3rd corresponding table；Wherein, the 3rd corresponding table includes all Number the corresponding relation with corresponding error description text；Inquired about using the matching numbering in the 3rd corresponding table, obtain describing using the category of language with described With the corresponding error description text of numbering.
- 6. feedback method according to claim 5, it is characterised in that numbered using the matching in the error message Matching operation is performed in description text library, obtains the mistake corresponding with the matching numbering described using the category of language After describing text, in addition to：The error description text is sent by preset path, in order to perform failture evacuation behaviour according to the error description text Make.
- A kind of 7. reponse system of error message, it is characterised in that including：Data obtaining module, for obtaining the error message in system operation and the language kind of the system active user Class；First enquiry module, for utilize the error message and the wrong corresponding relation with corresponding numbering, check in it is described Matching numbering corresponding to error message is unique；Second enquiry module, for using the category of language and languages and the corresponding relation of corresponding description text library, checking in Error message corresponding with the category of language describes text library；Text matches module, for describing to perform matching operation in text library in the error message using the matching numbering, Obtain the error description text corresponding with the matching numbering described using the category of language.
- 8. reponse system according to claim 7, it is characterised in that described information acquisition module includes：Parameter acquiring submodule, for obtaining the real-time parameter of at least one equipment in the system operation；Scope judging submodule, for judging whether the real-time parameter is in preset range；Error message generates submodule, and the error message is generated for the minimum classification according to belonging to the real-time parameter；Determination sub-module, for the information according to outside input, determine the category of language of the system active user.
- 9. according to the reponse system described in any one of claim 7 or 8, it is characterised in that first enquiry module includes：First extracting sub-module, for performing general extraction operation from the error message, obtain general error description；First inquiry submodule, for being inquired about using the error description in the first corresponding table, is obtained and the mistake Matching numbering corresponding to information is unique.
- 10. reponse system according to claim 9, it is characterised in that second enquiry module includes：Second extracting sub-module, for performing language keyword extraction operation to the category of language, obtain language information；Second inquiry submodule, for being inquired about using the language information in the second corresponding table, is obtained and the languages Error message describes text library corresponding to information.
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