CN107545385A - Wrap up processing method, logistics processing server, logistics node server and terminal - Google Patents

Wrap up processing method, logistics processing server, logistics node server and terminal Download PDF

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Publication number
CN107545385A
CN107545385A CN201610498376.9A CN201610498376A CN107545385A CN 107545385 A CN107545385 A CN 107545385A CN 201610498376 A CN201610498376 A CN 201610498376A CN 107545385 A CN107545385 A CN 107545385A
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China
Prior art keywords
logistics
parcel
information
processing
note identification
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CN201610498376.9A
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Chinese (zh)
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CN107545385B (en
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谭叶群
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Cainiao Smart Logistics Holding Ltd
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Alibaba Group Holding Ltd
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Abstract

This application discloses one kind parcel processing method, logistics processing server, logistics node server and terminal.Wherein, parcel processing method includes:The delivery failure message that logistics node is sent is received, wherein, the delivery failure message includes order note identification information;According to the order note identification information, it is determined that processing mode information when parcel can not be sent to;The processing mode information determined is sent to the logistics node.The application can realize logistics service intelligent management, save logistics processing cost, lifting logistics service experience;The processing mode that parcel can also be pre-selected by logistics requesting party when can not be sent to, further lift overall logistics service experience.

Description

Wrap up processing method, logistics processing server, logistics node server and terminal
Technical field
The application is related to network technique field, more particularly to a kind of parcel processing method, logistics processing service Device, logistics node server and terminal.
Background technology
In logistics system, it is possible that parcel can not be sent to the situation of recipient, such as:Declare mistake Lose, safety check failure, custom clearance failure, recipient, recipient's denial etc. can not be contacted.At present, to can not The processing for the parcel being sent to can only be by contacting with sender under logistics provider's line where parcel and consulting these parcels Processing scheme, cause logistics processing cost high, logistics service is poor, and Consumer's Experience is bad.
The content of the invention
In order to solve the above-mentioned technical problem, this application provides one kind parcel processing method, logistics processing clothes Business device, logistics node server and terminal, can realize logistics service intelligent management, save logistics processing Cost, lifting logistics service experience.
This application provides one kind to wrap up processing method, including:
The delivery failure message that logistics node is sent is received, wherein, the delivery failure message includes ordering Single identification information;
According to the order note identification information, it is determined that processing mode information when parcel can not be sent to;
The processing mode information determined is sent to the logistics node.
Described method also includes:
The logistics data request message that logistics requesting party sends is received, wherein, the logistics data request report Text includes the order note identification information and the process instruction when parcel can not be sent to.
Described method also includes:The mapping table of order note identification information and the process instruction is provided;
Wherein, the processing mode information determined when parcel can not be sent to, it is specially:
The process instruction according to corresponding to the mapping table determines the order note identification information;
According to process instruction corresponding to the order note identification information of determination, the order note identification information is determined Processing mode information.
Wherein, when the process instruction is to retract, the order note identification information pair according to determination The process instruction answered, determining the processing mode information of the order note identification information includes:
The logistics node and the transmission logistics being currently located according to the process instruction, the parcel please The information of the logistics requesting party of message is sought, calculates reverse route lines, the reverse route lines are The parcel is from the logistics node backtracking being currently located to the logistics requesting party;
Generation includes the reverse distribution list of the reverse route lines.
Wherein, when the process instruction is to retract, in the logistics data request message received also Recipient's information when being retracted including the parcel that the logistics requesting party specifies;
Process instruction corresponding to the order note identification information according to determination, determines the order note identification The processing mode information of information includes:
The logistics node information of the one or more cooperations of selection;
Connect described according to the process instruction, selected one or more logistics node information and specifying Debit's information, calculates reverse route lines, and the reverse route lines are the parcel from selected one Or multiple logistics nodes are back to the recipient that the logistics requesting party specifies;
Generation includes the reverse distribution list of the reverse route lines.
Wherein, described send the processing mode information determined to the logistics node includes:
The reverse distribution single-shot of generation is delivered into the logistics node for wrapping up and being currently located, for The logistics node is wrapped up according to the reverse distribution single pair and handled.
Wherein, when the process instruction is destroys, the order note identification information pair according to determination The process instruction answered, determining the processing mode information of the order note identification information includes:
When the process instruction is destroys, according to the process instruction and described the thing that is currently located is wrapped up Node is flowed, the processing mode information is generated, believes including order note identification corresponding to the parcel to be destroyed Breath, corresponding processing mode are the destruction parcel and indicate the logistics section for wrapping up and being currently located The configured information that point feedback parcel has been destroyed.
Wherein, methods described also includes:When the order completion that the order note identification information is identified, delete The corresponding relation corresponding to the order note identification information.
Wherein, methods described also includes:When can not be sent to according to the order note identification information and the parcel Process instruction, it is determined that parcel when can not be sent to the logistics node and/or the knot of the logistics requesting party Calculation mode information.
The application also provides a kind of logistics processing server, including:
Receiving module, for receiving the delivery failure message of logistics node transmission, wherein, described deliver is lost Losing message includes order note identification information;
Determining module, for according to the order note identification information, it is determined that processing side when parcel can not be sent to Formula information;
Sending module, the processing mode information for the determining module to be determined are sent to the logistics Node.
Wherein, the receiving module, it is additionally operable to receive the logistics data request message that logistics requesting party sends, Wherein, the logistics data request message, which includes the order note identification information and the parcel, to be sent to When process instruction.
Wherein, described logistics processing server also includes:Maintenance module, for providing order note identification letter The mapping table of breath and the process instruction;
Wherein, the determining module includes:
First determining unit, corresponding to determining the order note identification information according to the mapping table Process instruction;
Second determining unit, for process instruction corresponding to the order note identification information according to determination, really The processing mode information of the fixed order note identification information.
Wherein, the determining module can also include reverse route computing unit, wherein:
Second determining unit, for when the process instruction is to retract, being counted to the reverse route Calculate unit and send computations, it is current that the process instruction, the parcel are carried in the computations The logistics node at place and the information of the logistics requesting party of the transmission logistics request message;
The reverse route computing unit, for according to the computations received, calculating reverse road Second determining unit is returned to by circuit, and by the reverse route lines calculated, wherein, The reverse route lines please from the logistics node backtracking being currently located to the logistics for the parcel The side of asking;
Second determining unit, it is additionally operable to be included according to the reverse route lines received, generation The reverse distribution list of the reverse route lines.
Wherein, also include in the logistics data request message received:The logistics requesting party Recipient's information when the parcel specified is retracted;
Then, the determining module can also include selecting unit and reverse route computing unit, wherein:
Second determining unit, for when the process instruction is to retract, being sent out to the selecting unit Send selection instruction;
The selecting unit, for according to the selection instruction received, selecting one or more things cooperated Flow nodal information;
Second determining unit, it is additionally operable to send computations, institute to the reverse route computing unit State and the process instruction, selected one or more logistics node information are carried in computations and are referred to Fixed recipient's information;
The reverse route computing unit, for according to the computations received, calculating reverse road Second determining unit is returned to by circuit, and by the reverse route lines calculated, wherein, The reverse route lines are back to the logistics for the parcel from selected one or more logistics nodes The recipient that requesting party specifies;
Second determining unit, it is additionally operable to be included according to the reverse route lines received, generation The reverse distribution list of the reverse route lines.
Wherein, the sending module be additionally operable to by the reverse distribution single-shot of generation deliver to the parcel work as The logistics node at preceding place, wrapped up for the logistics node according to the reverse distribution single pair into Row processing.
Wherein, second determining unit is additionally operable to determine the processing mode information as follows:
When the process instruction is destroys, according to the process instruction and described the thing that is currently located is wrapped up Node is flowed, the processing mode information is generated, believes including order note identification corresponding to the parcel to be destroyed Breath, corresponding processing mode are the destruction parcel and indicate the logistics section for wrapping up and being currently located The configured information that point feedback parcel has been destroyed.
Wherein, the maintenance module is additionally operable to, when the order that the order note identification information is identified has been completed, Delete the corresponding relation corresponding to the order note identification information.
Wherein, second determining module is additionally operable to, according to the order note identification information and it is described parcel not Process instruction when can be sent to, it is determined that please with the logistics node and/or the logistics when parcel can not be sent to The clearing form information for the side of asking.
Present invention also provides one kind to wrap up processing method, including:
Whether detection parcel processing procedure there is exception;
When it is determined that the parcel can not be sent to, sent to logistics processing server and deliver failure message, its In, the delivery failure message includes order note identification information;
Receive the processing mode information that the logistics processing server is determined;
The parcel is handled according to the processing mode information.
Described method also includes:
After being handled according to the processing mode information the parcel, serviced to logistics processing Device sends processing result information.
Wherein, the processing mode information includes carrying the reverse distribution list of reverse route lines, then described Processing result information includes:The logistics order note identification information and routing state information inversely routeing;Or
The processing mode information includes destroying the parcel, then the processing result information includes:Prove The destroyed evident information of the parcel.
Present invention also provides a kind of logistics node server, including:
Detection module, for detecting whether parcel processing procedure exception occurs;
Sending module, for when it is determined that the parcel can not be sent to, sending and throwing to logistics processing server Failure message is passed, wherein, the delivery failure message includes order note identification information;
Receiving module, the processing mode information determined for receiving the logistics processing server;
Processing module, for being handled according to the processing mode information the parcel.
Wherein, the sending module is additionally operable to, in the processing module according to the processing mode information pair After the parcel is handled, processing result information is sent to the logistics processing server.
Wherein, the processing mode information includes carrying the reverse distribution list of reverse route lines, then described Processing result information includes:The logistics order note identification information and routing state information inversely routeing;Or
The processing mode information includes destroying the parcel, then the processing result information includes:Prove The destroyed evident information of the parcel.
Wherein, the logistics node server includes middle roll-over, storehouse of receiving, mains system, delivery system In it is at least one.
Present invention also provides a kind of terminal, including:
Receiving module, for receiving the first logistics data request message of logistics requesting party transmission, wherein, The logistics data request message includes order note identification information;
Instruction provides module, for after the first logistics data request message is received, to the thing Stream requesting party provides process instruction option when parcel can not be sent to;
Generation module, for after the process instruction of the logistics requesting party selection is received, generation to include The second logistics data request report of process instruction and the order note identification information when parcel can not be sent to Text;
Sending module, used for the second logistics data request message to be sent to logistics processing server In execution parcel processing method described above.
Parcel processing method, logistics processing server, logistics node server and the terminal that the application provides, Processing side when logistics processing server determines that parcel can not be sent to according to the delivery failure message received Formula, and processing mode is sent to logistics node server and carries out wrapping up corresponding processing, so as at logistics Reason server and logistics node can automatically process to the parcel that can not be sent to, and realize logistics service intelligence It can manage, save logistics processing cost, lifting logistics service experience.
Parcel processing method, logistics processing server, logistics node server and the terminal that the application provides, The processing mode that parcel can also be pre-selected by logistics requesting party when can not be sent to, without logistics node The communication and consultation of processing mode when parcel can not be sent to is carried out with logistics requesting party, further lifting is overall Logistics service is experienced.
Other features and advantage will illustrate in the following description, also, partly from froming the perspective of Become apparent in bright book, or understood by implementing the application.The purpose of the application is excellent with other Point can be realized and obtained by specifically noted structure in specification, claims and accompanying drawing .
Brief description of the drawings
Accompanying drawing is used for providing further understanding technical scheme, and one of constitution instruction Point, the technical scheme for explaining the application is used for together with embodiments herein, is not formed to the application The limitation of technical scheme.
Fig. 1 is the flow chart of the embodiment one of the parcel processing method of the application;
Fig. 2 is the flow chart of the embodiment two of the parcel processing method of the application;
Fig. 3 is the structure chart of the logistics processing server of the application;
Fig. 4 is the flow chart of the embodiment three of the parcel processing method of the application;
Fig. 5 is the structure chart of the logistics node server of the application;
Fig. 6 is the structure chart of the terminal of the application;
Fig. 7 is the signaling process figure of the application example of the parcel processing method of the application.
Embodiment
For the purpose, technical scheme and advantage of the application are more clearly understood, below in conjunction with accompanying drawing Embodiments herein is described in detail.It should be noted that in the case where not conflicting, this Shen Please in embodiment and embodiment in feature can mutually be combined.
Can be in the computer of such as one group computer executable instructions the flow of accompanying drawing illustrates the step of Performed in system.Also, although logical order is shown in flow charts, in some cases, Can be with the step shown or described by being performed different from order herein.
The main thought of the application includes:A kind of parcel processing method, logistics processing server, thing are provided Node server and terminal are flowed, logistics processing server determines parcel according to the delivery failure message received Processing mode when can not be sent to, and processing mode is sent to the phase wrapped up to logistics node server It should handle, the communication of processing mode when parcel can not be sent to is carried out without logistics node and logistics requesting party Consult, logistics service intelligent management can be realized, save logistics processing cost, lifting logistics service experience; The processing mode that parcel can also be pre-selected by logistics requesting party when can not be sent to, is further lifted whole Body logistics service is experienced.
Fig. 1 is the flow chart of the embodiment one of the parcel processing method of the application.As shown in figure 1, including Following steps:
Step 101, the delivery failure message that logistics node is sent is received, wherein, the delivery failure message Include order note identification information;
Step 102, according to the order note identification information, it is determined that processing mode information when parcel can not be sent to;
Step 103, the processing mode information determined sent to the logistics node.
In the present embodiment, it is wrapped in delivery process, may be in any logistics node of logistics link There is exception in place, i.e., parcel can not be sent to next logistics node, the logistics node where now wrapping up A delivery failure message will be sent to logistics processing server (such as green hand's system), the delivery is lost Losing message includes the order note identification information of parcel;Logistics processing server receives the delivery failure message Afterwards, according to order note identification information therein, it is determined that processing mode information when can not be sent to is wrapped up, will be true The processing mode information made send to parcel where logistics node, for the logistics node according to The content of processing mode information is handled the parcel that can not be sent to accordingly.
In the parcel processing method of the application, logistics processing server and logistics node can be to that can not be sent to Parcel automatically processed, realize logistics service intelligent management, save logistics processing cost, lift thing Flow service experience.
Fig. 2 is the flow chart of the embodiment two of the parcel processing method of the application.As shown in Fig. 2 including Following steps:
Step 201, the logistics data request message that logistics requesting party sends is received, wherein, the logistics number Include order note identification information according to request message and wrap up process instruction when can not be sent to;
Step 202, the mapping table that order note identification information and process instruction are provided;
Step 203, the delivery failure message that logistics node is sent when parcel can not be sent to is received, wherein, institute Stating delivery failure message includes order note identification information;
Step 204, according to mapping table, determine process instruction corresponding to the order note identification information;
Step 205, the process instruction according to corresponding to the order note identification information of determination, it is determined that parcel can not Processing mode information when being sent to;
Step 206, by the processing mode information determined send to parcel where logistics node.
In the present embodiment, logistics data request message is received from logistics requesting party (i.e. seller) first, Wherein, the logistics data request message includes order note identification information corresponding to the parcel to be delivered and by thing The process instruction when parcel that stream requesting party specifies can not be sent to, process instruction can include destroying parcel Or parcel is retracted, then the mapping table of an order note identification information and process instruction is provided;Wrapping up In delivery process, there is exception when being wrapped in any logistics node, it is impossible to be delivered to next logistics section During point, the logistics node where wrapping up will send a delivery failure message to logistics processing server; After logistics processing server receives the delivery failure message, according to order note identification information therein, search Mapping table, it is determined that corresponding process instruction, e.g. destroys or retract, then corresponding to Process instruction, it is determined that processing mode information when parcel can not be sent to, the processing mode information that will be determined Send to the logistics node where parcel, the content for the logistics node according to processing mode information The parcel that can not be sent to is handled accordingly.
The parcel processing method of the application, except logistics service intelligent management can be realized, save at logistics Cost is managed, outside lifting logistics service experience, parcel can also be pre-selected by logistics requesting party can not Processing mode when being sent to, processing when parcel can not be sent to is carried out without logistics node and logistics requesting party The communication and consultation of mode, further lift overall logistics service experience.
In presently filed embodiment, step 205 can also include following implementation:
(1) when process instruction is " retracting ", it is currently located according to the process instruction, the parcel Logistics node and send the logistics request message the logistics requesting party information, calculate reverse Route lines, the reverse route lines are wrapped up from the logistics node backtracking being currently located extremely to be described The logistics requesting party, generation include the reverse distribution list of the reverse route lines;
(2) when process instruction is " retracting ", also wrapped in the logistics data request message received Include recipient's information when the parcel that the logistics requesting party specifies is retracted;So, determine that processing mode is believed Breath includes:The logistics node information of the one or more cooperations of selection, according to the process instruction, selected One or more logistics node information and the recipient's information specified, calculate reverse route lines, The reverse route lines are back to the logistics for the parcel from selected one or more logistics nodes The recipient that requesting party specifies, generation include the reverse distribution list of the reverse route lines;
(3) when process instruction is " destruction ", in simple terms, logistics processing server only needs to inform Wrap up the logistics node being currently located and destroy parcel;But for Intelligent Optimal management, at logistics Reason server can also further indicate the logistics that the logistics node feedback parcel that parcel is currently located has been destroyed Details, some evident informations are carried wherein can also indicate that, such as one section of video file of shooting feeds back to thing Stream process server etc..
Alternatively, in the processing mode that can not be sent to parcel, the application can include retracting and destroying, But the application is not limited to both processing modes, if other parcels also be present not in this area Processing mode when can be sent to, those skilled in the art only need to carry out the method that the application provides Simple modifications or substitutions can realizes corresponding processing.
Alternatively, in the parcel processing method of the application, can also include:When the order note identification is believed The identified order of breath is completed, and it is described right corresponding to the order note identification information in the mapping table to delete It should be related to.
Alternatively, in the parcel processing method of the application, can also include:According to the order note identification Process instruction when information and the parcel can not be sent to, it is determined that parcel when can not be sent to the logistics section Point and/or the clearing form information of the logistics requesting party, then in any during the package delivery Between, thing when parcel can not be sent to is carried out according to clearing form information with logistics node and/or logistics requesting party Stream clearing.
For example, if destroy processing, destruction expense can be collected to logistics requesting party, and settle accounts to Perform the logistics node destroyed;If the processing retracted, the thing retracted can be collected to logistics requesting party Stream expense, and settle accounts each logistics node retracted to execution.
Present invention also provides a kind of logistics processing server, as shown in figure 3, including:Receiving module 301, For receiving the delivery failure message of logistics node transmission, the delivery failure message includes order note identification Information;Determining module 302, for according to the order note identification information, it is determined that place when parcel can not be sent to Reason mode information;Sending module 303, for the processing mode information for determining the determining module 302 Send to the logistics node.
Alternatively, the receiving module 301, it is additionally operable to receive the logistics data request that logistics requesting party sends Message, wherein, the logistics data request message includes the order note identification information and the parcel not Process instruction when can be sent to.
Alternatively, the logistics processing server can also include maintenance module 304, the maintenance module 304, For providing the mapping table of order note identification information and the process instruction.
Alternatively, the determining module 302 that the logistics processing server includes includes:
First determining unit 3021, for determining the order note identification information pair according to the mapping table The process instruction answered;
Second determining unit 3022, for process instruction corresponding to the order note identification information according to determination, Determine the processing mode information of the order note identification information.
Alternatively, the determining module 302 that the logistics processing server includes can also include reverse route and count Unit 3024 is calculated, wherein:
Second determining unit 3022, for when the process instruction for retract when, to the reverse road Computations is sent by computing unit 3024, the computations carries the process instruction, the bag Wrap up in the logistics node being currently located and send the letter of the logistics requesting party of the logistics request message Breath;
The reverse route computing unit 3024, for according to the computations received, calculating inverse Second determining unit 3022 is returned to route lines, and by the reverse route lines calculated, Wherein, the reverse route lines are the parcel from the logistics node backtracking being currently located to described Logistics requesting party;
Second determining unit 3022, it is additionally operable to according to the reverse route lines received, generation Include the reverse distribution list of the reverse route lines.
Alternatively, the determining module 302 that the logistics processing server includes can also include selecting unit 3025;In addition, it can also include in the logistics data request message received:The logistics Recipient's information when the parcel that requesting party specifies is retracted;Then,
Second determining unit 3022, for when the process instruction is to retract, list to be selected to described Member 3025 sends selection instruction;
The selecting unit 3025, for according to the selection instruction received, selecting one or more cooperations Logistics node information;
Second determining unit 3022, it is additionally operable to send calculating to the reverse route computing unit 3024 Instruction, the computations carry the process instruction, selected one or more logistics node information And the recipient's information specified;
The reverse route computing unit 3024, for according to the computations received, calculating inverse Second determining unit 3022 is returned to route lines, and by the reverse route lines calculated, Wherein, the reverse route lines are back to institute for the parcel from selected one or more logistics nodes State the recipient that logistics requesting party specifies;
Second determining unit 3022, it is additionally operable to according to the reverse route lines received, generation Include the reverse distribution list of the reverse route lines.
The sending module 303 is additionally operable to the reverse distribution single-shot of generation delivering to the parcel currently The logistics node at place, progress is wrapped up according to the reverse distribution single pair for the logistics node Processing.
Alternatively, second determining unit 3022 is additionally operable to determine the processing mode as follows Information:
When the process instruction is destroys, according to the process instruction and described the thing that is currently located is wrapped up Node is flowed, the processing mode information is generated, believes including order note identification corresponding to the parcel to be destroyed Breath, corresponding processing mode are the destruction parcel and indicate the logistics section for wrapping up and being currently located The configured information that point feedback parcel has been destroyed.
Alternatively, the maintenance module 304 is additionally operable to, when the order that the order note identification information is identified It has been completed that, delete the corresponding relation corresponding to the order note identification information.
Alternatively, the determining module 302 is additionally operable to, according to the order note identification information and the parcel Process instruction when can not be sent to, it is determined that parcel when can not be sent to the logistics node and/or the logistics The clearing form information of requesting party.
The logistics processing server of the application can automatically process to the parcel that can not be sent to, and realize thing Intelligent Service management is flowed, saves logistics processing cost, lifting logistics service experience;Logistics can also be passed through Processing mode when parcel can not be sent to is pre-selected in requesting party, enters without logistics node and logistics requesting party The communication and consultation of processing mode when row parcel can not be sent to, further lift overall logistics service experience.
Fig. 4 is the flow chart of the embodiment three of the parcel processing method of the application.As shown in figure 4, including Following steps:
Whether step 401, detection parcel processing procedure there is exception;
Step 402, when it is determined that the parcel can not be sent to, to logistics processing server send deliver failure Message, the delivery failure message include order note identification information;
Step 403, receive the processing mode information that the logistics processing server is determined;
Step 404, according to the processing mode information to it is described parcel handle.
It can also include:Step 405, the parcel is being handled according to the processing mode information Afterwards, processing result information is sent to the logistics processing server.
Wherein, the processing mode information includes carrying the reverse distribution list of reverse route lines, then described Processing result information includes:The logistics order note identification information and routing state information inversely routeing;Or
The processing mode information includes destroying the parcel, then the processing result information includes:Prove The destroyed evident information of the parcel.
In the present embodiment, detection parcel processing procedure is after the logistics node on logistics link receives parcel No exception, when it is determined that parcel can not be sent to, sent to logistics processing server and deliver failure message, institute Stating delivery failure message includes order note identification information;Logistics processing server is based on delivering failure message, It is determined that to the processing mode for the parcel that can not be sent to, then processing mode information is sent to wrapping up current institute Logistics node;The logistics node for receiving processing mode information will be according to the processing mode information The parcel is handled, after processing, actively can also return to processing knot to logistics processing server Fruit information.
The parcel processing method of the application, logistics node can be located automatically to the parcel that can not be sent to Reason, logistics service intelligent management is realized, save logistics processing cost, lifting logistics service experience.
Present invention also provides a kind of logistics node server, as shown in figure 5, including:Detection module 501, For detecting whether parcel processing procedure exception occurs;Sending module 502, for being wrapped up not when determination is described When can be sent to, sent to logistics processing server and deliver failure message, wherein, the delivery failure message Include order note identification information;Receiving module 503, determine for receiving the logistics processing server Processing mode information;Processing module 504, at according to the processing mode information to the parcel Reason.
The sending module 502 can be also used for, in the processing module 504 according to the processing mode After information is handled the parcel, processing result information is sent to the logistics processing server.
Wherein, the processing mode information includes carrying the reverse distribution list of reverse route lines, then described Processing result information includes:The logistics order note identification information and routing state information inversely routeing;Or
The processing mode information includes destroying the parcel, then the processing result information includes:Prove The destroyed evident information of the parcel.
The logistics node of the application can automatically process to the parcel that can not be sent to, and realize logistics service Intelligent management, save logistics processing cost, lifting logistics service experience.
Above-mentioned logistics node can wrap up any one node in logistics link, such as can include Middle roll-over, storehouse of receiving, delivery system, any node on mains system.
Present invention also provides a kind of terminal, as shown in fig. 6, including:
Receiving module 601, for receiving the first logistics data request message of logistics requesting party transmission, wherein, The logistics data request message includes order note identification information;
Instruction provides module 602, for after the first logistics data request message is received, to described Logistics requesting party provides process instruction option when parcel can not be sent to;
Generation module 603, for after the process instruction of the logistics requesting party selection is received, generation to be wrapped The second logistics data request of the parcel is included when can not be sent to process instruction and the order note identification information Message;
Sending module 604, for the second logistics data request message to be sent to logistics processing server For performing parcel processing method recited above.
The parcel processing method of the application is described in detail below by an application example, such as Fig. 7 It is shown, including:
Logistics requesting party (seller) is received after recipient (buyer) places an order, and order is generated, wherein wrapping Order note identification information is included, if process instruction when selection parcel can not be sent to:Destroy or retract, to thing Stream process server sends logistics data request message, can not be sent including order note identification information and parcel Up to when process instruction;
Logistics processing server receives the logistics data request message, can establish an order note identification The mapping table of information and process instruction;Abnormal logistics section is handled during package delivery is received During the delivery failure message including order note identification information that point 1 is sent, mapping table is searched, it is determined that pair The process instruction answered, according to process instruction, determine processing mode information, and the processing mode that will be determined At information updating to the corresponding order note identification information of mapping table;
Specifically, it is determined that processing mode information can as described above (1)-(3) it is described, repeat no more here;
If process instruction is destroys, logistics processing server can send what is destroyed to logistics node 1 Instruction, then logistics node 1 directly destroys parcel, and has been destroyed to logistics processing server feedback parcel Logistics details, wherein can also include proving the documentary evidence destroyed of parcel (for example, one section regards Frequency file);Then, logistics processing server can carry out expense with logistics requesting party and logistics node 1 Clearing;
If process instruction is retracts, logistics processing server can include inverse to the transmission of logistics node 1 To the reverse distribution list of route lines, logistics node 1 gives parcel backtracking according to reverse distribution list Logistics requesting party, or logistics requesting party is returned to by the logistics node 2 selected by logistics processing server The recipient specified;Then, logistics processing server can with logistics requesting party and logistics node 1, Logistics node 2 carries out disbursement and sattlement.
Certainly, any product for implementing the application it is not absolutely required to reach all the above excellent simultaneously Point.
In a typical configuration, computing device includes one or more processors (CPU), input/output Interface, network interface and internal memory.
Internal memory may include the volatile memory in computer-readable medium, random access memory (RAM) and/or the form such as Nonvolatile memory, such as read-only storage (ROM) or flash memory (flash RAM). Internal memory is the example of computer-readable medium.
Computer-readable medium includes permanent and non-permanent, removable and non-removable media can be by Any method or technique come realize information store.Information can be computer-readable instruction, data structure, The module of program or other data.The example of the storage medium of computer includes, but are not limited to phase transition internal memory (PRAM), static RAM (SRAM), dynamic random access memory (DRAM), other The random access memory (RAM) of type, read-only storage (ROM), the read-only storage of electrically erasable Device (EEPROM), fast flash memory bank or other memory techniques, read-only optical disc read-only storage (CD-ROM), Digital versatile disc (DVD) or other optical storages, magnetic cassette tape, tape magnetic rigid disk stores or other Magnetic storage apparatus or any other non-transmission medium, the letter that can be accessed by a computing device available for storage Breath.Defined according to herein, computer-readable medium does not include non-temporary computer readable media (transitory Media), such as the data-signal and carrier wave of modulation.
Although the embodiment disclosed by the application is as above, described content is only to readily appreciate the application And the embodiment used, it is not limited to the application.Technology people in any the application art Member, can be in the form of implementation and thin on the premise of the spirit and scope disclosed by the application are not departed from Any modification and change, but the scope of patent protection of the application are carried out on section, still must be with appended right The scope that claim is defined is defined.

Claims (26)

1. one kind parcel processing method, it is characterised in that including:
The delivery failure message that logistics node is sent is received, wherein, the delivery failure message includes ordering Single identification information;
According to the order note identification information, it is determined that processing mode information when parcel can not be sent to;
The processing mode information determined is sent to the logistics node.
2. according to the method for claim 1, it is characterised in that also include:
The logistics data request message that logistics requesting party sends is received, wherein, the logistics data request report Text includes the order note identification information and the process instruction when parcel can not be sent to.
3. according to the method for claim 2, it is characterised in that also include:
The mapping table of order note identification information and the process instruction is provided;
The processing mode information determined when parcel can not be sent to, it is specially:
The process instruction according to corresponding to the mapping table determines the order note identification information;
According to process instruction corresponding to the order note identification information of determination, the order note identification information is determined Processing mode information.
4. according to the method for claim 3, it is characterised in that when the process instruction is to retract, Process instruction corresponding to the order note identification information according to determination, determines the order note identification information Processing mode information include:
The logistics node and the transmission logistics being currently located according to the process instruction, the parcel please The information of the logistics requesting party of message is sought, calculates reverse route lines, the reverse route lines are The parcel is from the logistics node backtracking being currently located to the logistics requesting party;
Generation includes the reverse distribution list of the reverse route lines.
5. according to the method for claim 3, it is characterised in that when the process instruction is to retract, When also being retracted in the logistics data request message received including the parcel that the logistics requesting party specifies Recipient's information;
Process instruction corresponding to the order note identification information according to determination, determines the order note identification The processing mode information of information includes:
The logistics node information of the one or more cooperations of selection;
Connect described according to the process instruction, selected one or more logistics node information and specifying Debit's information, calculates reverse route lines, and the reverse route lines are the parcel from selected one Or multiple logistics nodes are back to the recipient that the logistics requesting party specifies;
Generation includes the reverse distribution list of the reverse route lines.
6. the method according to claim 4 or 5, it is characterised in that described to be determined described Processing mode information, which is sent to the logistics node, to be included:
The reverse distribution single-shot of generation is delivered into the logistics node for wrapping up and being currently located, for The logistics node is wrapped up according to the reverse distribution single pair and handled.
7. according to the method for claim 3, it is characterised in that when the process instruction is destroys, Process instruction corresponding to the order note identification information according to determination, determines the order note identification information Processing mode information include:
When the process instruction is destroys, according to the process instruction and described the thing that is currently located is wrapped up Node is flowed, the processing mode information is generated, believes including order note identification corresponding to the parcel to be destroyed Breath, corresponding processing mode are the destruction parcel and indicate the logistics section for wrapping up and being currently located The configured information that point feedback parcel has been destroyed.
8. according to the method for claim 3, it is characterised in that methods described also includes:When described The order that order note identification information is identified is completed, and deletes the corresponding pass corresponding to the order note identification information System.
9. according to the method described in any one of claim 1-5,7 and 8, it is characterised in that methods described Also include:
Process instruction when can not be sent to according to the order note identification information and the parcel, it is determined that parcel is not When can be sent to the clearing form information of the logistics node and/or the logistics requesting party.
A kind of 10. logistics processing server, it is characterised in that including:
Receiving module, for receiving the delivery failure message of logistics node transmission, wherein, described deliver is lost Losing message includes order note identification information;
Determining module, for according to the order note identification information, it is determined that processing side when parcel can not be sent to Formula information;
Sending module, the processing mode information for the determining module to be determined are sent to the logistics Node.
11. logistics processing server according to claim 10, it is characterised in that the reception mould Block, it is additionally operable to receive the logistics data request message that logistics requesting party sends, wherein, the logistics data Request message includes the order note identification information and the process instruction when parcel can not be sent to.
12. logistics processing server according to claim 11, it is characterised in that also include:Dimension Module is protected, for providing the mapping table of order note identification information and the process instruction;
The determining module includes:
First determining unit, corresponding to determining the order note identification information according to the mapping table Process instruction;
Second determining unit, for process instruction corresponding to the order note identification information according to determination, really The processing mode information of the fixed order note identification information.
13. logistics processing server according to claim 12, it is characterised in that the determination mould Block also includes reverse route computing unit, wherein:
Second determining unit, for when the process instruction is to retract, being counted to the reverse route Calculate unit and send computations, it is current that the process instruction, the parcel are carried in the computations The logistics node at place and the information of the logistics requesting party of the transmission logistics request message;
The reverse route computing unit, for according to the computations received, calculating reverse road Second determining unit is returned to by circuit, and by the reverse route lines calculated, wherein, The reverse route lines please from the logistics node backtracking being currently located to the logistics for the parcel The side of asking;
Second determining unit, it is additionally operable to be included according to the reverse route lines received, generation The reverse distribution list of the reverse route lines.
14. logistics processing server according to claim 12, it is characterised in that described to receive The logistics data request message in also include:The connecing when parcel that the logistics requesting party specifies is retracted Debit's information;
Then, the determining module also includes selecting unit and reverse route computing unit, wherein:
Second determining unit, for when the process instruction is to retract, being sent out to the selecting unit Send selection instruction;
The selecting unit, for according to the selection instruction received, selecting one or more things cooperated Flow nodal information;
Second determining unit, it is additionally operable to send computations, institute to the reverse route computing unit State and the process instruction, selected one or more logistics node information are carried in computations and are referred to Fixed recipient's information;
The reverse route computing unit, for according to the computations received, calculating reverse road Second determining unit is returned to by circuit, and by the reverse route lines calculated, wherein, The reverse route lines are back to the logistics for the parcel from selected one or more logistics nodes The recipient that requesting party specifies;
Second determining unit, it is additionally operable to be included according to the reverse route lines received, generation The reverse distribution list of the reverse route lines.
15. the logistics processing server according to claim 13 or 14, it is characterised in that described Sending module is additionally operable to the reverse distribution single-shot of generation delivering to the logistics section for wrapping up and being currently located Point, wrap up and being handled according to the reverse distribution single pair for the logistics node.
16. logistics processing server according to claim 12, it is characterised in that described second is true Order member is additionally operable to determine the processing mode information as follows:
When the process instruction is destroys, according to the process instruction and described the thing that is currently located is wrapped up Node is flowed, the processing mode information is generated, believes including order note identification corresponding to the parcel to be destroyed Breath, corresponding processing mode are the destruction parcel and indicate the logistics section for wrapping up and being currently located The configured information that point feedback parcel has been destroyed.
17. logistics processing server according to claim 12, it is characterised in that described to safeguard mould Block is additionally operable to, and when the order that the order note identification information is identified has been completed, deletes the order note identification letter The corresponding relation corresponding to breath.
18. according to the logistics processing server described in any one of claim 10-14,16 and 17, it is special Sign is that second determining module is additionally operable to, can not according to the order note identification information and the parcel Process instruction when being sent to, it is determined that being asked when parcel can not be sent to the logistics node and/or the logistics The clearing form information of side.
19. one kind parcel processing method, it is characterised in that including:
Whether detection parcel processing procedure there is exception;
When it is determined that the parcel can not be sent to, sent to logistics processing server and deliver failure message, its In, the delivery failure message includes order note identification information;
Receive the processing mode information that the logistics processing server is determined;
The parcel is handled according to the processing mode information.
20. according to the method for claim 19, it is characterised in that also include:
After being handled according to the processing mode information the parcel, serviced to logistics processing Device sends processing result information.
21. according to the method for claim 20, it is characterised in that
The processing mode information includes carrying the reverse distribution list of reverse route lines, then the processing knot Fruit information includes:The logistics order note identification information and routing state information inversely routeing;Or
The processing mode information includes destroying the parcel, then the processing result information includes:Prove The destroyed evident information of the parcel.
A kind of 22. logistics node server, it is characterised in that including:
Detection module, for detecting whether parcel processing procedure exception occurs;
Sending module, for when it is determined that the parcel can not be sent to, sending and throwing to logistics processing server Failure message is passed, wherein, the delivery failure message includes order note identification information;
Receiving module, the processing mode information determined for receiving the logistics processing server;
Processing module, for being handled according to the processing mode information the parcel.
23. logistics node server according to claim 22, it is characterised in that the transmission mould Block is additionally operable to, after the processing module is handled the parcel according to the processing mode information, Processing result information is sent to the logistics processing server.
24. logistics node server according to claim 23, it is characterised in that
The processing mode information includes carrying the reverse distribution list of reverse route lines, then the processing knot Fruit information includes:The logistics order note identification information and routing state information inversely routeing;Or
The processing mode information includes destroying the parcel, then the processing result information includes:Prove The destroyed evident information of the parcel.
25. according to the logistics node server described in claim 22,23 or 24, it is characterised in that The logistics node server includes at least one in middle roll-over, storehouse of receiving, mains system, delivery system It is individual.
A kind of 26. terminal, it is characterised in that including:
Receiving module, for receiving the first logistics data request message of logistics requesting party transmission, wherein, The logistics data request message includes order note identification information;
Instruction provides module, for after the first logistics data request message is received, to the thing Stream requesting party provides process instruction option when parcel can not be sent to;
Generation module, for after the process instruction of the logistics requesting party selection is received, generation to include The second logistics data request report of process instruction and the order note identification information when parcel can not be sent to Text;
Sending module, used for the second logistics data request message to be sent to logistics processing server In the parcel processing method described in the execution any one of claim 1-9.
CN201610498376.9A 2016-06-29 2016-06-29 Package processing method, logistics processing server, logistics node server and terminal Active CN107545385B (en)

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