CN107516254A - Ecommerce integrated service device - Google Patents
Ecommerce integrated service device Download PDFInfo
- Publication number
- CN107516254A CN107516254A CN201610430262.0A CN201610430262A CN107516254A CN 107516254 A CN107516254 A CN 107516254A CN 201610430262 A CN201610430262 A CN 201610430262A CN 107516254 A CN107516254 A CN 107516254A
- Authority
- CN
- China
- Prior art keywords
- service
- module
- cloud server
- ecommerce
- resource information
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
Abstract
The present invention relates to a kind of ecommerce integrated service device, and it is made up of cloud server, comprehensive service platform and user terminal, and cloud server comprises at least an information server, and cloud server is communication connection with comprehensive service platform；Information server includes the one or more in Service Phone, ecommerce integrated service website, expert system, online payment module, customer data storage server, remote monitoring system, partner services alliance module, electronic contract module, O＆M service and faulted-phase judgment module, screen monitor；Cloud server includes resource information acquisition module and resource information positioning memory module and Web Service module.It realizes the integrated service of ecommerce overall process, service is changed into active service by passive-type, efficiency of service is improved, embodies advanced technological means and can continually introduce and extend, the Service Source of the demand integrating society of client is preferably surrounded, significantly reduces the cost of service.
Description
Technical field
The present invention relates to a kind of ecommerce integrated service device.
Background technology
Have become with advances in technology with the change of social demand, e-commerce system in an E-business applications
Essential infrastructure, various convenient services are provided for focal pointe.In order to ensure that this infrastructure is effectively run,
In addition to needing to re-recognize e-commerce system, it is often more important that need the operation to e-commerce system and management mould
Formula is adjusted.A set of social service system is set up, so as to meet the demand for services of different clients, reduces intelligent facility
Operation maintenance management cost, improve e-commerce system value.
E-commerce system is to belong to high-tech product, and technical strong, system is more, complicated, multiple functional.Specifically
Including：Software service（As ecommerce ERP ecommerce CRM, promotion software, merchandise control instrument etc.）, marketing service（Such as
Precision marketing, effect marketing, virus marketing, mail marketing etc.）, operating service（Such as generation operation, customer service outsourcing）, Warehouse Service
（Electric business storage, logistics service etc.）, payment services etc..
Meanwhile e-commerce technology develops towards digitlization, networking, standardization etc., product and solution day
Crescent is different.Quickly grown because the particularity of e-commerce industry, technology are related to extremely wide face, new technology and new demand, invest rule
The dependence of people will be more and more strong during mould expands, works and lived increasingly, the also more and more higher of the requirement to after-sale service, input
Resource is increasing.But due to being restricted by the characteristic of e-commerce industry and current method of service, context do not catch up with also
Its needs developed.Its service effectiveness is unsatisfactory.Many clients are in addition to some operation systems keep normal operation, portion
Subsystem is in paralysis, semiparalysis state.Resource precipitation wastes, investment value serious unbalance.
Therefore, after numerous clients are come into operation to e-commerce system construction, it is desirable to provide clothes by social professional team
The requirement for being engaged in ensureing is increasingly strong.Derive current all kinds of service forms.But this kind of service overwhelming majority is also passivity.
The mode of taking the initiative in offering a hand of a small number of service teams' offers is also in triangular web, such as IT system, monitoring system, energy management system
System etc..There is no Zone by Conforming Social Resources also, established with modern advanced services theory and technological means than more complete ecommerce
Comprehensive, active sex service solution method.It is very remote with the demand gap of numerous clients.Constrain the fast development of industry.
The content of the invention
In view of the defects of above-mentioned prior art is present, the technical problem to be solved in the present invention is to propose that a kind of ecommerce is comprehensive
Service unit is closed, accelerates removal of faults on system speed, reduces system O＆M cost, improves system use value, promotes industry to add
Fast development, it is preferably social development service to make it.
In order to solve the above technical problems, the technical scheme is that：
A kind of ecommerce integrated service device, wherein the service unit is by cloud server（1）, comprehensive service platform（3）
The user terminal being connected with by internet（4）Form, the cloud server（1）Including at least an information server（2）, institute
State cloud server（1）With comprehensive service platform（3）For communication connection；Described information server（2）Structure composition include clothes
Business phone（20）, ecommerce integrated service website（21）, expert system（22）, online payment module（23）, customer data deposits
Store up server（24）, remote monitoring system（25）, partner services alliance module（26）, electronic contract module（27）, O＆M service
And faulted-phase judgment module（28）, screen monitor（29）In one or more；The cloud server（1）Including for
By internet by the consulting needed for E-business service, planning, operation, O＆M Service Source information gathering to cloud server
（1）Among resource information acquisition module（10）With for according to E-business service classification distribute designated memory space and by
State the resource information positioning memory module that resource information is stored（11）And by internet in a certain time interval or
The latest data of the existing resource information of collection in real time and the Web Service for replacing the legacy data in designated memory space
Module（12）.
Preferably, above-mentioned ecommerce integrated service device, wherein the resource information that the cloud server includes is more
New module（12）, it is additionally operable to receive resource information quality evaluation and based on resource information positioning memory module（11）Existing data
Carry out information integration, renewal.
Preferably, above-mentioned ecommerce integrated service device, wherein described information server（2）, cloud server（1）
Each comprising modules between for communication connection；Front end provides the consulting needed for ecommerce, planning and designing, operation, O＆M service
Source information is uploaded to cloud server（1）, the resource information acquisition module in the cloud server（10）Obtain those resources letter
Breath, and it is arranged, automatically updated and is stored in resource information positioning memory module（11）, it is described to have E-business service
The user of demand passes through terminal（4）The interactive site for accessing access internet carries out cloud server data access or by comprehensive
Close service platform（3）From cloud server（1）Download, when user receives and have selected from cloud server（1）What is provided matches somebody with somebody
Information on services is covered after processing, can be to cloud server（1）Feed back this resource information quality evaluation.
Preferably, above-mentioned ecommerce integrated service device, wherein the O＆M service takes including at least live trustship
One or more forms in business, regular adequate and systematic service, emergent adequate and systematic service, support services offered at a distance and remote monitoring service.
Preferably, above-mentioned ecommerce integrated service device, wherein the live trusteeship service will be serviced by client
Expert system is given in work in a manner of trustship, and expert system sends engineer, and resident client side, which provides, directly to be serviced；It is described regular
Adequate and systematic service is engineer provides preventive maintenance service or the sex service that provided safeguard when having occasion by the time of agreement；Institute
State emergent adequate and systematic service refer to client occur burst sex chromosome mosaicism when, company provides service using various emergency mode；It is described long-range
Support service：When the frontline engineer of company runs into insurmountable problem, by expert system expert panel and coordinate social special
Industry team provides remote support or on-the-spot guidance service；The remote monitoring service is the system to customer consignment by expert system
Monitoring on duty in 24 hours is provided, grasps running status, assists the service of client's process problem in time.
Preferably, above-mentioned ecommerce integrated service device, wherein the online payment module includes establishing for buyer
The electronic account bound with the bank account of buyer, the electronic account bound with the bank account of seller is established for seller；And connect
The payment request of family's transmission is bribed, asks to enter the fund for needing to be paid in the electronic account of buyer according to described pay
Row freezing of funds is handled；The confirmation payment request that buyer sends is received, according to the electronics account for confirming payment request in buyer
The fund paid in family to needs carries out deblocking of funds processing, and the fund after defrosting is transferred from the electronic account of buyer
To the electronic account of seller.
Preferably, above-mentioned ecommerce integrated service device, wherein the online payment module also includes interest-bearing module,
For the date using freezing of funds processing is completed as value date, extremely completed to the previous of the date that deblocking of funds is handled value date
It calculates the interest for the fund that this needs are paid, and interest is transferred to the electronic account of buyer as interest-bearing section
In.
The technology of the present invention effect is mainly reflected in：The application implementation of apparatus of the present invention, compared to prior art triangular web,
It protrudes effect：(1) the integrated service of ecommerce overall process is realized；(2) preferably service is changed into actively by passive-type
Type service, improves efficiency of service；(3) embody advanced technological means and can continually introduce and extend；(4) preferably around visitor
The Service Source of the demand integrating society at family；(5) the overall society cost of e-commerce project service is significantly reduced.
Brief description of the drawings
Fig. 1：Principle schematic diagram of the present invention；
Fig. 2：Information server structural topology figure of the present invention；
Fig. 3：Cloud server structural topology figure of the present invention.
Embodiment
Below in conjunction with accompanying drawing, the embodiment of the present invention is described in further detail, so that technical solution of the present invention is more
It should be readily appreciated that and grasp.
As shown in figure 1, ecommerce integrated service device main part is by cloud server 1, comprehensive service platform 3 and leads to
Cross the connected user terminal 4 in internet to form, the user terminal 4 passes through internet access cloud server 1.The cloud service
Device 1 is an information server 2 of access internet or the server combination being made up of more than one information server 2.Front end
Consulting needed for ecommerce, planning and designing, implementation, O＆M Service Source information are uploaded to cloud server 1, high in the clouds clothes
Business device 1 obtains those resource informations, and it is arranged, automatically updated and is stored.It is described to have E-business service demand
User accesses the interactive site progress cloud server data access of access internet by terminal 4 or put down by integrated service
Platform 3 is downloaded from cloud server 1, when user receives and have selected from the adequate and systematic service information that cloud server 1 provides through place
After reason, this resource information quality evaluation can be fed back to cloud server 1.
What Fig. 2 was provided is the topological diagram of information server 2, and the structure composition includes Service Phone 20, ecommerce integrates
Site for service 21, expert system 22, online payment module 23, customer data storage server 24, remote monitoring system 25, cooperation
One in Service Alliance module 26, electronic contract module 27, O＆M service and faulted-phase judgment module 28, screen monitor 29
Kind or it is a variety of, with facilitate terminal user realized by the network platform consulting needed for E-business service, signing, online payment and
The contact of the entity services unit of the services such as O＆M.
As shown in figure 3, the cloud server 1 comprises at least：(1) resource information acquisition module 10, for passing through internet
Among the consulting needed for E-business service, planning, implementation, O＆M Service Source information gathering to cloud server；(2) provide
Source information positions memory module 11, for distributing designated memory space and by above-mentioned resource information according to E-business service classification
Stored；(3) Web Service module 12, existing resource letter is gathered in a certain time interval or in real time by internet
The latest data of breath simultaneously replaces the legacy data in designated memory space.The module is additionally operable to receive resource information quality evaluation
And carry out information integration, renewal based on the existing data of resource information positioning memory module.
The cloud server, which is downloaded by comprehensive service platform or obtained automatically from internet, has the ability to provide consulting
The resource information of service, planning and designing service, service implementation and O＆M service, cloud server are the service point of those different types
Stored with designated memory space and by corresponding resource information.And wherein O＆M services package contains live trusteeship service, determined
Phase adequate and systematic service, emergent adequate and systematic service, support services offered at a distance and remote monitoring service（IBMS systems）In one or more shapes
Formula.In addition, above-mentioned O＆M service comprises at least live trusteeship service, regular adequate and systematic service, emergent adequate and systematic service, remote support clothes
One or more forms in business and remote monitoring service.The live trusteeship service is with trusteeship party by client by services
Formula gives expert system, and expert system sends engineer, and resident client side, which provides, directly to be serviced；The periodically adequate and systematic service is work
Cheng Shi provides preventive maintenance service by the time of agreement or the sex service that provided safeguard when having occasion；Described meet an urgent need matches somebody with somebody suit
When business refers to that burst sex chromosome mosaicism occurs for client, company provides service using various emergency mode；The support services offered at a distance：Work as public affairs
When the frontline engineer of department runs into insurmountable problem, by expert system expert panel and coordinate social professional team offer remotely
Support or on-the-spot guidance service；The remote monitoring service be the system of customer consignment is provided by expert system 24 hours it is on duty
Monitoring, running status is grasped, assist the service of client's process problem in time.
In addition, the online payment module includes establishing the electronic account bound with the bank account of buyer for buyer, it is
Seller establishes the electronic account bound with the bank account of seller；And the payment request of buyer's transmission is received, according to the payment
The fund for asking to pay needs in the electronic account of buyer carries out freezing of funds processing；Receive the confirmation that buyer sends
Payment request, fund solution is carried out according to the fund that the confirmation payment request is paid in the electronic account of buyer to needs
Jelly processing, and the fund after defrosting is transferred to the electronic account of seller from the electronic account of buyer；The online payment module
Also include interest-bearing module, for the date using freezing of funds processing is completed as value date, by value date to completing deblocking of funds
The previous day on the date of processing as interest-bearing section, calculates the interest for the fund that this needs are paid, and interest is transferred
Into the electronic account of buyer.
The technical scheme is compared to prior art triangular web, and it realizes the integrated service of ecommerce overall process, preferably
Ground will service and by passive-type change into active service, improve efficiency of service, embody advanced technological means and can be continuous
Introduce and extension, preferably around client demand integrating society Service Source, significantly reduce e-commerce project service
Overall society cost.
Certainly, it the above is only the concrete application example of the present invention, protection scope of the present invention be not limited in any way.It is all
The technical scheme formed using equivalent transformation or equivalent replacement, all fall within rights protection scope of the present invention.
Claims (7)
- A kind of 1. ecommerce integrated service device, it is characterised in that：The service unit is by cloud server（1）, comprehensive clothes Business platform（3）The user terminal being connected with by internet（4）Form, the cloud server（1）Taken including at least an information Business device（2）, the cloud server（1）With comprehensive service platform（3）For communication connection；Described information server（2）Structure Composition includes Service Phone（20）, ecommerce integrated service website（21）, expert system（22）, online payment module（23）、 Customer data storage server（24）, remote monitoring system（25）, partner services alliance module（26）, electronic contract module （27）, O＆M service and faulted-phase judgment module（28）, screen monitor（29）In one or more；The cloud service Device（1）Including for the consulting needed for E-business service, planning, operation, O＆M Service Source information to be adopted by internet Collect cloud server（1）Among resource information acquisition module（10）Specified with for being distributed according to E-business service classification Memory space and the resource information positioning memory module for being stored above-mentioned resource information（11）And by internet one Fix time in interval or collection in real time has the latest data of resource information and replaces the legacy data in designated memory space Web Service module（12）.
- 2. according to the ecommerce integrated service device described in claim 1, it is characterised in that：What the cloud server included Web Service module（12）, it is additionally operable to receive resource information quality evaluation and based on resource information positioning memory module（11） Existing data carry out information integration, renewal.
- 3. according to the ecommerce integrated service device described in claim 2, it is characterised in that：Described information server（2）, cloud Hold server（1）Each comprising modules between for communication connection；Front end by the consulting needed for ecommerce, planning and designing, operation, O＆M Service Source information is uploaded to cloud server（1）, the resource information acquisition module in the cloud server（10）Obtain Those resource informations, and it is arranged, automatically updated and is stored in resource information positioning memory module（11）, it is described to have electricity The user of sub- business service demand passes through terminal（4）The interactive site for accessing access internet carries out cloud server data visit Ask or pass through comprehensive service platform（3）From cloud server（1）Download, when user receives and have selected from cloud server （1）The adequate and systematic service information of offer, can be to cloud server after processing（1）Feed back this resource information quality evaluation.
- 4. according to the ecommerce integrated service device described in claim 1, it is characterised in that：The O＆M service comprises at least One kind or more in live trusteeship service, regular adequate and systematic service, emergent adequate and systematic service, support services offered at a distance and remote monitoring service Kind form.
- 5. according to the ecommerce integrated service device described in claim 4, it is characterised in that：The live trusteeship service be by Services is given expert system by client in a manner of trustship, and expert system sends engineer, and resident client side, which provides, directly to be taken Business；The periodically adequate and systematic service is that engineer provides preventive maintenance service by the time of agreement or provides guarantor when having occasion Hinder sex service；When the emergent adequate and systematic service refers to that burst sex chromosome mosaicism occurs for client, company provides clothes using various emergency mode Business；The support services offered at a distance：When the frontline engineer of company runs into insurmountable problem, by expert system expert panel simultaneously Coordinate social professional team and remote support or on-the-spot guidance service are provided；The remote monitoring service is to client by expert system The system of commission provides monitoring on duty in 24 hours, grasps running status, assists the service of client's process problem in time.
- 6. according to the ecommerce integrated service device described in claim 1, it is characterised in that：The online payment module includes The electronic account bound with the bank account of buyer is established for buyer, the electronics bound with the bank account of seller is established for seller Account；And the payment request of buyer's transmission is received, request is paid in the electronic account of buyer to needing to prop up according to described The fund paid carries out freezing of funds processing；The confirmation payment request that buyer sends is received, is being bought according to the confirmation payment request The fund paid in the electronic account of family to needs carries out deblocking of funds processing, and the electricity by the fund after defrosting from buyer Sub- account is transferred to the electronic account of seller.
- 7. according to the ecommerce integrated service device described in claim 6, it is characterised in that：The online payment module is also wrapped Interest-bearing module is included, for the date using freezing of funds processing is completed as value date, value date is handled to deblocking of funds is completed Date the previous day as interest-bearing section, calculate the interest of fund that this needs to be paid, and interest is transferred to buying In the electronic account of family.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610430262.0A CN107516254A (en) | 2016-06-16 | 2016-06-16 | Ecommerce integrated service device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610430262.0A CN107516254A (en) | 2016-06-16 | 2016-06-16 | Ecommerce integrated service device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN107516254A true CN107516254A (en) | 2017-12-26 |
Family
ID=60720521
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610430262.0A Pending CN107516254A (en) | 2016-06-16 | 2016-06-16 | Ecommerce integrated service device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN107516254A (en) |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20040088249A1 (en) * | 2002-10-31 | 2004-05-06 | Bartter William Dale | Network-based electronic commerce system incorporating prepaid service offerings |
| CN1794295A (en) * | 2005-11-28 | 2006-06-28 | 丘华群 | Electron commercial affairs prompt transaction system and method |
| CN104182883A (en) * | 2014-08-22 | 2014-12-03 | 北京迈伴客金融信息服务有限公司 | Financial service trading system based on cloud computing and trading method adopting financial service trading system |
-
2016
- 2016-06-16 CN CN201610430262.0A patent/CN107516254A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20040088249A1 (en) * | 2002-10-31 | 2004-05-06 | Bartter William Dale | Network-based electronic commerce system incorporating prepaid service offerings |
| CN1794295A (en) * | 2005-11-28 | 2006-06-28 | 丘华群 | Electron commercial affairs prompt transaction system and method |
| CN104182883A (en) * | 2014-08-22 | 2014-12-03 | 北京迈伴客金融信息服务有限公司 | Financial service trading system based on cloud computing and trading method adopting financial service trading system |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN106294486A (en) | The processing method of finance market data and system | |
| CN107679897A (en) | A kind of security risk control method and device | |
| JP2001306839A (en) | Method and system for dealings of carbon dioxide discharge right | |
| AU785006B2 (en) | Information processing apparatus and information processing method, network system, recording medium, and computer program | |
| CN108133347A (en) | Order processing method and device based on logistics platform | |
| CN106127488A (en) | A kind of high in the clouds after-sale service system | |
| CN112150075A (en) | Container and material management system | |
| US20080208771A1 (en) | Method and system for providing recycling fees | |
| CN109639445A (en) | Distributed power station control platform system and application method based on shared photovoltaic | |
| CN109978452A (en) | Logistics information automatic update method and system | |
| CN103873264A (en) | Settlement engine of integrated services under convergent networks | |
| KR20090000702A (en) | Integrated supplying chain management system for on line shopping mall | |
| WO2012098101A1 (en) | Open platform for mobile collaboration | |
| CN107516254A (en) | Ecommerce integrated service device | |
| CN110362583A (en) | A kind of data processing method and device for multi-data source | |
| US20210142397A1 (en) | Systems and method for a sourcing hub | |
| CN109658262A (en) | For managing the method, apparatus, equipment and storage medium of declaration form value-added service | |
| WO2018207226A1 (en) | Aggregator-side system, prosumer-side system, aggregation system, and aggregation method | |
| KR101518837B1 (en) | Method for Providing Equipment Maintanance Service, and Managing Server Used Therein | |
| WO2017002116A1 (en) | A method and system for optimizing purchases of services for construction sites | |
| CN110110873A (en) | A kind of photography marketing system | |
| KR20160133692A (en) | A brokerage system for after service engineer via online | |
| KR20200049558A (en) | Smartgateways including platform and energy transaction method usingthe same | |
| CN110719330A (en) | Regulation and control method, device and related equipment | |
| KR20200129254A (en) | Equipment maintenance service methods and systems on the network |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20171226 |
|
| RJ01 | Rejection of invention patent application after publication |