CN107483869A - Service request and method for processing video frequency, device and equipment - Google Patents
Service request and method for processing video frequency, device and equipment Download PDFInfo
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- CN107483869A CN107483869A CN201610445384.7A CN201610445384A CN107483869A CN 107483869 A CN107483869 A CN 107483869A CN 201610445384 A CN201610445384 A CN 201610445384A CN 107483869 A CN107483869 A CN 107483869A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
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Abstract
The service request and method for processing video frequency of the present invention, device and equipment, the video content record related to customer service for being participated in client terminal by video session system is got off, and send the progress of service processing terminal and the service request associated storage of client to, inquired about during in order to hereafter trace, well solve problem of the prior art.
Description
Technical field
The present invention relates to customer service technical field, more particularly to service request and method for processing video frequency, device and equipment.
Background technology
In the prior art, client's caused relevant information when requiring to service to contact staff, which does not all have, is stored in sorted order,
Those information are included such as the video content that the recording of client and the telephonic communication of service engineer or video exchange so that after
It is more difficult that phase traces the single details of this service.
The content of the invention
In view of the above the shortcomings that prior art, it is an object of the invention to provide service request and method for processing video frequency, device
And equipment, for solving the problems, such as that the detailed content of customer service in the prior art is difficult to retrospect.
In order to achieve the above objects and other related objects, in a first aspect, the present invention provides a kind of service request method, applied to visitor
Family terminal, the client terminal communication connection video session system and service response terminal, the video session system communication connection
The service response terminal；The service request method includes：The video on client's request is sent to the video session system
Session request, wherein, the video session request is as the foundation for establishing video session, and the content of the video session is for being remembered
Record and transmit to the service response terminal.
In one embodiment of the invention, the service request method, including：Client's request is sent to the service response terminal；
Receive the Service Request Identifiers that generated service request is asked on the client.
In one embodiment of the invention, the Service Request Identifiers are carried in the video session request, are associated with for establishing
The video session of the Service Request Identifiers.
In one embodiment of the invention, described service request method, including：Rung according to the Service Request Identifiers to service
Answer the disposition of service request corresponding to terminal request inquiry.
In one embodiment of the invention, described service request method, including：To the service response terminal inquiry, it is connect
The function of each service request received and/or the statistical result to respective service request.
In order to achieve the above objects and other related objects, second aspect, the present invention provide a kind of method for processing video frequency, applied to regarding
Frequency conversational system, the video session system communication connection client terminal and service response terminal, the client terminal communication connection
The service response terminal；The method for processing video frequency includes：Receive the video session request of the client terminal；For the visitor
Family terminal establishes video session；Record the content of the video session；It is whole to the service response to send recorded video content
End.
In order to achieve the above objects and other related objects, the third aspect, the present invention provide a kind of method for processing video frequency, applied to regarding
Frequency conversational system, the video session system communication connection client terminal and service response terminal, the client terminal communication connection
The service response terminal；The method for processing video frequency includes：The video session request of the client terminal is received, wherein, institute
State the Service Request Identifiers that the client with good grounds client terminal in video session request asks generated service request；According to institute
State video session request and establish video session for the client terminal；Record the content of the video session；Send and carry corresponding clothes
The video content of business request mark is to the service response terminal.
In order to achieve the above objects and other related objects, fourth aspect, the present invention provides a kind of service request method, applied to clothes
Business response terminal, the service response terminal communication connection client terminal and video session system, the video session system communication
Connect the client terminal；The service request method includes：Receive client's request from the client terminal；Described in processing
Client's request is service request, and the service request has Service Request Identifiers；Receive the whole by client of video session system transmission
The video content for the video session on client's request that end participates in；By video content and corresponding Service Request Identifiers associated storage.
In one embodiment of the invention, described service request method, in addition to：The Service Request Identifiers are sent to institute
State client terminal.
It is described by video content and corresponding Service Request Identifiers associated storage in one embodiment of the invention, including：Institute
State in the case that video content carries Service Request Identifiers, by the video content with its entrained by Service Request Identifiers associate
Storage.
In order to achieve the above objects and other related objects, the 5th aspect, the present invention provides a kind of service request device, applied to visitor
Family terminal, the client terminal communication connection video session system and service response terminal, the video session system communication connection
The service response terminal；The service request device includes：Video session request module, for the video session system
The video session request on client's request is sent, wherein, the video session request is as the foundation for establishing video session, institute
The content of video session is stated for being recorded and transmitting to the service response terminal.
In one embodiment of the invention, described service request device, including：Client's request sending module, for described
Service response terminal sends client's request；Receiving module is identified, generated service request is asked on the client for receiving
Service Request Identifiers.
In one embodiment of the invention, the Service Request Identifiers are carried in the video session request, are associated with for establishing
The video session of the Service Request Identifiers.
In one embodiment of the invention, described service request device, including：Customer inquiries module, please according to the service
Seek the disposition of service request corresponding to mark to service response terminal request inquiry.
In one embodiment of the invention, described service request device, including：Attendant's enquiry module, for described
The function of its each service request for being received of service response terminal inquiry and/or the statistical result to respective service request.
In order to achieve the above objects and other related objects, the 6th aspect, the present invention provide a kind of video process apparatus, applied to regarding
Frequency conversational system, the video session system communication connection client terminal and service response terminal, the client terminal communication connection
The service response terminal；The video process apparatus includes：Session request receiving module, for receiving the client terminal
Video session is asked；Conversation establishing module, for establishing video session for the client terminal；Conversation recording module, for remembering
Record the content of the video session；Conversation recording sending module, it is whole to the service response for sending recorded video content
End.
In order to achieve the above objects and other related objects, the 7th aspect, the present invention provide a kind of video process apparatus, applied to regarding
Frequency conversational system, the video session system communication connection client terminal and service response terminal, the client terminal communication connection
The service response terminal；The video process apparatus includes：Session request receiving module, for receiving the client terminal
Video session is asked, wherein, the client with good grounds client terminal asks generated service request in the video session request
Service Request Identifiers；Conversation establishing module, for establishing video session according to video session request for the client terminal；
Conversation recording module, for recording the content of the video session；Conversation recording sending module, corresponding with service is carried for sending
The video content of mark is asked to the service response terminal.
In order to achieve the above objects and other related objects, eighth aspect, the present invention provides a kind of service request device, applied to clothes
Business response terminal, the service response terminal communication connection client terminal and video session system, the video session system communication
Connect the client terminal；The service request device includes：Client's request receiving module, it is whole from the client for receiving
Client's request at end；Client request processing module, it is service request for handling client's request, the service request has
Service Request Identifiers；Videograph receiving module, for receive video session system transmission by client terminal participate on visitor
The video content of the video session of family request；Memory module, for by video content and corresponding Service Request Identifiers associated storage.
In one embodiment of the invention, described service request device, in addition to：Sending module is identified, for by the clothes
Business request mark is sent to the client terminal.
In one embodiment of the invention, the memory module, for carrying the feelings of Service Request Identifiers in the video content
Under condition, by the Service Request Identifiers associated storage entrained by the video content and its.
In order to achieve the above objects and other related objects, the present invention provides a kind of client terminal, including described in foregoing 5th aspect
Service request device.
In order to achieve the above objects and other related objects, the present invention provides a kind of video session system, including the foregoing 6th or the 7th
Video process apparatus described in aspect.
In order to achieve the above objects and other related objects, the present invention provides a kind of service response terminal, including foregoing eighth aspect institute
The service request device stated.
As described above, the service request and method for processing video frequency of the present invention, device and equipment, by video session system by client
The video content record related to customer service that terminal participates in is got off, and sends the progress of service processing terminal and the service of client to
Associated storage is asked, inquires about during in order to hereafter trace, well solves problem of the prior art.
Brief description of the drawings
Fig. 1 is shown as the module diagram of communication system of the present invention in an embodiment.
Fig. 2 is shown as the workflow diagram of communication system of the present invention in an embodiment.
Fig. 3 is shown as the workflow diagram of communication system of the present invention in another embodiment.
Fig. 4 is shown as the functional block diagram of client terminal of the present invention in an embodiment.
Fig. 5 is shown as the functional block diagram of video session system of the present invention in an embodiment.
Fig. 6 is shown as the functional block diagram of video session system of the present invention in another embodiment.
Fig. 7 is shown as the functional block diagram of service response terminal of the present invention in an embodiment.
Component label instructions
101 client terminals
102 video session systems
103 service response terminals
400 service request devices
401 video session request modules
500 video process apparatus
501 session request receiving modules
502 conversation establishing modules
503 conversation recording modules
504 conversation recording sending modules
600 video process apparatus
601 session request receiving modules
602 conversation establishing modules
603 conversation recording modules
604 conversation recording sending modules
700 service request devices
701 client's request receiving modules
702 client request processing modules
703 videograph receiving modules
704 memory modules
S201~S208 steps
S301~S305
Embodiment
Illustrate embodiments of the present invention below by way of specific instantiation, those skilled in the art can be as disclosed by this specification
Content understand easily the present invention other advantages and effect.The present invention can also add by way of a different and different embodiment
To implement or apply, the various details in this specification can also be based on different viewpoints and application, in the essence without departing from the present invention
God is lower to carry out various modifications or alterations.It should be noted that in the case where not conflicting, the feature in following examples and embodiment
It can be mutually combined.
It should be noted that the diagram provided in following examples only illustrates the basic conception of the present invention in a schematic way, scheme then
Component count, shape and size drafting when the component relevant with the present invention is only shown in formula rather than being implemented according to reality, in fact
Kenel, quantity and the ratio of each component can be a kind of random change when border is implemented, and its assembly layout kenel may also be answered more
It is miscellaneous.
As shown in figure 1, technical scheme is applied in a communication system, the communication system includes：Client terminal 101,
Video session system 102 and service response terminal 103；Wherein, the client terminal 101 communicates to connect the video session system
System 102, the client terminal 101 communicates to connect the service response terminal 103, and the video session system 102 communicates to connect
The service response terminal 103, the communication connection mode can be wired or wireless network connections, and the network can be mutual
Networking, such as wired fiber optic network, wireless WiFi or 2G/3G/4G mobile communications networks etc., then the client terminal 101,
Video session system 102 and service response terminal 103 need to have the communication that the communication protocol based on the communication connection is transmitted
Part, such as wired or wireless network interface card etc..
The client terminal 101 can be computer, smart mobile phone or tablet personal computer etc., and it can run software program (APP visitors
Family end) various functions are provided：
For example, corresponding client, it is possible to provide input the demand of the forms such as word, audio, image clothes to user's Man Machine Interface
The specifying information (such as breakdown maintenance etc.) of business, wherein, audio, the information of picture format can by audio or image recognition and
Text information is changed into, and client's request is generated according to the information of input and sends to the service response terminal 103 and asks to take
Business, it is preferred that can also subsequently inquire about the place of corresponding service request to service response terminal 103 by the Service Request Identifiers
Reason progress；And the data transmit-receive between the video session system 102 can control to establish video session etc..
In another example the corresponding service engineer in the side of service response terminal 103 for offering customers service, it can also have client
Terminal 101, it, which can be provided, inquires about received each service request to the service response terminal 103 and/or related service is asked
The function for the statistical result asked, and also connection shown in video session system 102 and video session can be carried out between client.
Further, corresponding different clients identity information or service engineer identity information log in can carrying respectively for client terminal 101
For information related to registrant's identity respectively, for example, client terminal 101 all makes its registration when each new user logs in
Account (ID), after ID logins, its all feedback information for setting, operating and operate correlation is all recorded, with next time
After it is logged in, the information of those records is provided it；Specifically, client terminal 101 is for example logged in by customer accounting code A,
Account A issues client's request of service response terminal 103 before can then finding；And if logged in by service engineer account A
Client terminal 101, then it can inquire the information such as the service request that service response terminal 103 distributes to account A.
In addition, the client terminal 101 can be connected or filled with such as video acquisition device (such as imaging first-class), audio collection
Equipment or parts such as (such as microphones) are put, the service of video session is asked to the video session system 102, it is described to regard
Frequency session can be related to its client request, for example, client needs the service of breakdown maintenance, and it is needed by remote
Journey video session come ask service engineer intuitively carry out assist suggestion or fault information acquisition etc..
The video session system 102 is used to establish video session according to the request of the client terminal 101, the video council
Words can be held by both ends or more and be participated in, and voice and image interaction can be carried out between the multiterminal of video conference by participating in, due to correlation
Video conferencing system is relatively conventional, therefore its principle is not repeated；In the present embodiment, the video session system 102
The video content record of the video session is got off and is sent to the service response terminal 103.
The service response terminal 103 may be, for example, computer, server etc., and it is used to handle the client that client terminal 101 is sent
Ask as service request and service engineer can be notified to be handled；The service response terminal 103 receives the video session system
The video content that system 102 is sent, and will both associated storages.Specifically, client's request may be, for example, to be filled in by user
On some word descriptions of failure, by extracting various information in being asked from the client, and divided by for example predetermined field
Not insert to generate the business sheet of the service request, the business sheet has Service Request Identifiers (such as odd numbers of business sheet etc.),
Therefore, when the service request and video session content of correlation is determined, you can by the Service Request Identifiers of the service request and institute
The storage of video session relevance is stated, for can subsequently find the video session content of correlation according to Service Request Identifiers.
It is related to video session content on service request, for example, such as client is with regard to A failures to service response terminal 103
Client's request is sent, it is corresponding to generate service request B, and client also asks to carry out video with regard to A failures to video session system 102
Session C, then service request B is related to video session C content.
Each terminal in the communication system of the present invention can also have multiple choices in the position of setting, such as in engineering machinery or large-scale
When scene where mechanical (such as excavator, aircraft) is repaired, the client terminal 101 can be Field Force institute hand
Hold
On the basis of Fig. 1 embodiments, in the case of being incorporated in the situation for having generated service request or not generating service request, point
The specific embodiment for realizing service request and video session associated storage is not provided：
As shown in Fig. 2 the idiographic flow of service request and video session associated storage is realized in one embodiment of display：
Step S201：Client terminal 101 sends client's request to service response terminal 103；
Step S202：It is service request that service response terminal 103, which handles client's request, and the service request has service please
Seek mark；
Step S203：Service response terminal 103 feeds back the Service Request Identifiers to client terminal 101；Preferably, follow-up institute
State client terminal 101 can by the Service Request Identifiers to service response terminal 103 inquire about corresponding to the processing of service request enter
Degree.
Step S204：The video session that client terminal 101 sends the carrying Service Request Identifiers to video session system 102 please
Ask；
Step S205：Video session system 102 is based on video session request and establishes video session, and the video session is to close
The Service Request Identifiers being coupled in the video session request；
Step S206：Video session system 102 records the video content of the video session；
Step S207：Video session system 102 sends the video content for carrying the Service Request Identifiers to the service
Respond terminal 103；
Step S208：The service response terminal 103 extracts the Service Request Identifiers and video content and associated storage.
The present embodiment is as a preferred embodiment, it is possible to achieve automatically says that Service Request Identifiers associate with video content.
Certainly, in other embodiments, other implementations can be also used, may not be as limit, such as following examples institute
Show：
As shown in figure 3, show the idiographic flow that service request and video session associated storage are realized in another embodiment：
Step S301：Client terminal 101 sends video session request to video session system 102；Under this scene, client is whole
End 101 can send client's request to service response terminal 103 and generate service request；The client can also not yet be sent please
Ask, such as in the case where thing condition is urgent, still have little time to send client's request, and first pass through video session connectivity services engineer.
Step S302：Video session system 102 is based on video session request and establishes video session；
Step S303：Video session system 102 records the video content of the video session；
Step S304：Video session system 102 sends the video session content to service response terminal 103；
Step S305：Service response terminal 103 closes received video content and the Service Request Identifiers of the service request to match
Connection；Wherein, the service request of the matching can be judged by service engineer, and service engineer can also be carried out to video content
Associated again after shearing to reduce the memory space used；If also, in the case where no corresponding with service is asked, newly-built it can service
It is associated again after request.
The function of client terminal 101, video session system 102 and the system of service response terminal 103 in above-described embodiment all may be used
Realized by the software program each carried, corresponding functional module embodiment presented below：
As shown in figure 4, the present invention provides a kind of service request device 400, applied to the client terminal 101 in Fig. 1 embodiments；
The service request device includes：Video session request module 401, for being sent to the video session system 102 on visitor
The video session request of family request, wherein, the video session request is as the foundation for establishing video session, the video session
Content for being recorded and transmit to the service response terminal 103.
Preferably, in the embodiment shown in Fig. 2, described service request device 400, including：Client's request sending module,
For sending client's request to the service response terminal 103；Receiving module is identified, institute is asked on the client for receiving
The Service Request Identifiers of the service request of generation, also, the Service Request Identifiers are carried in video session request, for
Establish the video session for being associated with the Service Request Identifiers.
In one embodiment of the invention, described service request device 400, including：Customer inquiries module, according to the clothes
Disposition of the business request mark to service request corresponding to the requesting query of service response terminal 103.
In one embodiment of the invention, in the corresponding client terminal 101 used for service engineer, described service request dress
Put 400, in addition to：Attendant's enquiry module, for each service that it is received to the service response terminal 103 inquiry
Request and/or the function of statistical result to respective service request.
As shown in figure 5, the present invention provides a kind of video process apparatus 500, applied to the video session system in Fig. 3 embodiments
102；The video process apparatus 500 includes：Session request receiving module 501, for receiving regarding for the client terminal 101
Frequency session request；Conversation establishing module 502, for establishing video session for the client terminal 101；Conversation recording module 503,
For recording the content of the video session；Conversation recording sending module 504, for sending recorded video content to described
Service response terminal 103.
As shown in fig. 6, the present invention may also provide a kind of video process apparatus 600, applied to the video session in Fig. 2 embodiments
System 102；The video process apparatus 600 includes：Session request receiving module 601, for receiving the client terminal 101
Video session request, wherein, the client with good grounds client terminal 101 asks generated clothes in video session request
The Service Request Identifiers of business request；Conversation establishing module 602, for being the client terminal 101 according to video session request
Establish video session；Conversation recording module 603, for recording the content of the video session；Conversation recording sending module 604,
For the video content that transmission carrying corresponding with service request identifies to the service response terminal 103.
As shown in fig. 7, the present invention provides a kind of service request device 700, applied to the service response terminal in Fig. 1 embodiments
103；The service request device 700 includes：Client's request receiving module 701, the client terminal 101 is come from for receiving
Client request；Client request processing module 702, it is service request for handling client's request, the service request tool
There are Service Request Identifiers；Videograph receiving module 703, for receive video session system 102 transmission by client terminal 101
The video content of the video session on client's request participated in；Memory module 704, for by video content and corresponding service
Request mark associated storage.
Preferably, in the embodiment shown in Fig. 2, described service request device 700, in addition to：Identify sending module,
For the Service Request Identifiers to be sent into the client terminal 101；Also, the memory module 704, for being regarded described
In the case that frequency content carries Service Request Identifiers, by the Service Request Identifiers associated storage entrained by the video content and its.
In summary, service request of the invention and method for processing video frequency, device and equipment, by video session system by client
The video content record related to customer service that terminal participates in is got off, and sends the progress of service processing terminal and the service of client to
Associated storage is asked, inquires about during in order to hereafter trace, well solves problem of the prior art.
The present invention effectively overcomes various shortcoming of the prior art and has high industrial utilization.
The above-described embodiments merely illustrate the principles and effects of the present invention, not for the limitation present invention.It is any to be familiar with this skill
The personage of art all can carry out modifications and changes under the spirit and scope without prejudice to the present invention to above-described embodiment.Therefore, such as
Those of ordinary skill in the art without departing from disclosed spirit with completed under technological thought all etc.
Modifications and changes are imitated, should be covered by the claim of the present invention.
Claims (17)
1. a kind of service request method, it is characterised in that applied to client terminal, the client terminal communicates to connect video session system
And service response terminal, the video session system communicate to connect the service response terminal；The service request method includes：
Send to the video session system and asked on the video session of client's request, wherein, the video session request is made
To establish the foundation of video session, the content of the video session is for being recorded and transmitting to the service response terminal.
2. service request method according to claim 1, it is characterised in that including：
Client's request is sent to the service response terminal；
Receive the Service Request Identifiers that generated service request is asked on the client.
3. service request method according to claim 2, it is characterised in that carrying the service in the video session request please
Mark is sought, for establishing the video session for being associated with the Service Request Identifiers.
4. service request method according to claim 2, it is characterised in that including：According to the Service Request Identifiers to service
Respond the disposition of service request corresponding to terminal request inquiry.
5. service request method according to claim 1, it is characterised in that including：To its institute of the service response terminal inquiry
The function of each service request received and/or the statistical result to respective service request.
6. a kind of method for processing video frequency, it is characterised in that applied to video session system, the video session system communicates to connect client
Terminal and service response terminal, the client terminal communicate to connect the service response terminal；The method for processing video frequency includes：
Receive the video session request of the client terminal；
Video session is established for the client terminal；
Record the content of the video session；
Recorded video content is sent to the service response terminal.
7. a kind of method for processing video frequency, it is characterised in that applied to video session system, the video session system communicates to connect client
Terminal and service response terminal, the client terminal communicate to connect the service response terminal；The method for processing video frequency includes：
The video session request of the client terminal is received, wherein, with good grounds client terminal in the video session request
Client asks the Service Request Identifiers of generated service request；
Video session is established for the client terminal according to video session request；
Record the content of the video session；
The video content for carrying corresponding with service request mark is sent to the service response terminal.
8. a kind of service request method, it is characterised in that applied to service response terminal, the service response terminal communicates to connect client
Terminal and video session system, the video session system communicate to connect the client terminal；The service request method includes：
Receive client's request from the client terminal；
It is service request to handle client's request, and the service request has Service Request Identifiers；
Receive the video content for the video session on client's request participated in by client terminal that video session system is sent；
By video content and corresponding Service Request Identifiers associated storage.
9. service request method according to claim 8, it is characterised in that also include：The Service Request Identifiers are sent to
The client terminal.
10. service request method according to claim 8, it is characterised in that described by video content and corresponding service request mark
Know associated storage, including：In the case where the video content carries Service Request Identifiers, by the video content and its
Entrained Service Request Identifiers associated storage.
11. a kind of service request device, it is characterised in that applied to client terminal, the client terminal communicates to connect video session system
And service response terminal, the video session system communicate to connect the service response terminal；The service request device includes：
Video session request module, asked for being sent to the video session system on the video session of client's request, its
In, video session request is used as the foundation for establishing video session, the content confession of the video session be recorded and transmit to
The service response terminal.
12. a kind of video process apparatus, it is characterised in that applied to video session system, the video session system communicates to connect client
Terminal and service response terminal, the client terminal communicate to connect the service response terminal；The video process apparatus includes：
Session request receiving module, the video session for receiving the client terminal are asked；
Conversation establishing module, for establishing video session for the client terminal；
Conversation recording module, for recording the content of the video session；
Conversation recording sending module, for sending recorded video content to the service response terminal.
13. a kind of video process apparatus, it is characterised in that applied to video session system, the video session system communicates to connect client
Terminal and service response terminal, the client terminal communicate to connect the service response terminal；The video process apparatus includes：
Session request receiving module, the video session for receiving the client terminal are asked, wherein, the video session please
The client of the with good grounds client terminal of middle band is asked to ask the Service Request Identifiers of generated service request；
Conversation establishing module, for establishing video session according to video session request for the client terminal；
Conversation recording module, for recording the content of the video session；
Conversation recording sending module, the video content that corresponding with service request mark is carried for sending are whole to the service response
End.
14. a kind of service request device, it is characterised in that applied to service response terminal, the service response terminal communicates to connect client
Terminal and video session system, the video session system communicate to connect the client terminal；The service request device includes：
Client's request receiving module, for receiving client's request from the client terminal；
Client request processing module, it is service request for handling client's request, the service request has service request
Mark；
Videograph receiving module, for receive video session system transmission by client terminal participate on client request
The video content of video session；
Memory module, for by video content and corresponding Service Request Identifiers associated storage.
15. a kind of client terminal, it is characterised in that including service request device as claimed in claim 11.
16. a kind of video session system, it is characterised in that including the video process apparatus as described in claim 12 or 13.
17. a kind of service response terminal, it is characterised in that including service request device as claimed in claim 14.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610445384.7A CN107483869A (en) | 2016-06-20 | 2016-06-20 | Service request and method for processing video frequency, device and equipment |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610445384.7A CN107483869A (en) | 2016-06-20 | 2016-06-20 | Service request and method for processing video frequency, device and equipment |
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| CN107483869A true CN107483869A (en) | 2017-12-15 |
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| CN201610445384.7A Pending CN107483869A (en) | 2016-06-20 | 2016-06-20 | Service request and method for processing video frequency, device and equipment |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113596510A (en) * | 2021-07-27 | 2021-11-02 | 上海飞机客户服务有限公司 | Service request and video processing method, device and equipment |
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