CN107463154B - Intelligent hotel energy-saving control method and system - Google Patents
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Abstract
本发明提供了一种智能酒店节能控制方法和系统,该方法应用于节能控制服务器,包括:获取客户的多条历史入住信息,基于获取的所有历史入住信息生成该客户对应的舒适度模型和返回时间概率模型;所述入住信息包括:该客户入住房间信息;所述客户入住房间信息包括:房间占用状态、房间进出时间和节能设备状态信息;当该客户入住房间的房间占用状态发生变化时,利用该客户对应的舒适度模型和返回时间概率模型对该客户入住房间的节能设备进行状态调整,从而在确保客户舒适的前提下,实现节能控制。
The present invention provides an energy-saving control method and system for an intelligent hotel. The method is applied to an energy-saving control server, including: acquiring multiple pieces of historical check-in information of a customer, generating a comfort level model corresponding to the customer based on all the obtained historical check-in information, and returning Time probability model; the check-in information includes: the room occupancy information of the customer; the room occupancy information of the customer includes: room occupancy status, room entry and exit time, and energy-saving equipment status information; when the room occupancy status of the customer's room changes, Use the comfort level model and return time probability model corresponding to the customer to adjust the state of the energy-saving equipment in the customer's room, so as to realize energy-saving control on the premise of ensuring customer comfort.
Description
技术领域technical field
本发明涉及智能酒店技术领域,特别涉及一种智能酒店节能控制方法和系统。The invention relates to the technical field of intelligent hotels, in particular to an energy-saving control method and system for an intelligent hotel.
背景技术Background technique
智能酒店(Smart Hotel)就是酒店智能化。酒店智能化是以通信新技术、计算机智能化信息处理、宽带交互式多媒体网络技术为核心的信息网络系统,依托智能酒店管理系统,集智能灯光管理、空调管理、呼叫管理与信息服务管理功能于一体,通过物联网技术将酒店的各种软、硬件更好地连接起来,为客人提供信息化、智能化、个性化服务,提升酒店管理水平、降低酒店运营成本,提高客人入住酒店满意度。Smart Hotel is the intelligence of the hotel. Hotel intelligence is an information network system with new communication technology, computer intelligent information processing, and broadband interactive multimedia network technology as the core. Relying on the intelligent hotel management system, it integrates intelligent lighting management, air conditioning management, call management and information service management functions. Integrated, through the Internet of Things technology, the hotel's various software and hardware are better connected, providing guests with information, intelligence, and personalized services, improving hotel management, reducing hotel operating costs, and improving guest satisfaction.
现有智能酒店安装各种智能节能硬件设备,以及各种有线、无线传感器。现有智能酒店管理系统主要依赖房间的各种有线、无线传感器感知环境信息及客户行为,将这些感知信息作为设备控制模块的输入达到提高用户舒适度和能量节省的目的。然而,这种方法并未考虑到客户的舒适度、能量的节省率与多个维度的数据都是有直接或间接的关系的,其输入数据维度比较单一,对数据的处理过于简单直接,导致大量数据的价值没有被有效挖掘,而且对设备的控制方式也比较简单,客户的舒适度与能量节省之间的平衡性较差。Existing smart hotels install various intelligent energy-saving hardware devices, as well as various wired and wireless sensors. The existing smart hotel management system mainly relies on various wired and wireless sensors in the room to sense environmental information and customer behavior, and use these sensed information as the input of the equipment control module to improve user comfort and save energy. However, this method does not take into account the direct or indirect relationship between customer comfort, energy saving rate and multiple dimensions of data. The input data dimension is relatively single, and the data processing is too simple and direct, resulting in The value of a large amount of data has not been effectively exploited, and the control method of the equipment is relatively simple, and the balance between customer comfort and energy saving is poor.
发明内容SUMMARY OF THE INVENTION
有鉴于此,本发明的目的在于提供一种智能酒店节能控制方法和系统,能够在保证客户舒适度的同时提高能量的节省率。In view of this, the purpose of the present invention is to provide a smart hotel energy saving control method and system, which can improve the energy saving rate while ensuring the comfort of customers.
为了达到上述目的,本发明提供了如下技术方案:In order to achieve the above object, the present invention provides the following technical solutions:
一种智能酒店节能控制方法,应用于节能控制服务器,包括:An energy-saving control method for an intelligent hotel, applied to an energy-saving control server, comprising:
获取客户的多条历史入住信息,基于获取的所有历史入住信息生成该客户对应的舒适度模型和返回时间概率模型;所述入住信息包括:该客户入住房间信息;所述客户入住房间信息包括:房间占用状态、房间进出时间和节能设备状态信息;Acquire multiple pieces of historical check-in information of a customer, and generate a comfort level model and a return time probability model corresponding to the customer based on all the obtained historical check-in information; the check-in information includes: the room check-in information of the customer; the room check-in information of the customer includes: Room occupancy status, room entry and exit time, and energy-saving equipment status information;
当该客户入住房间的房间占用状态发生变化时,利用该客户对应的舒适度模型和返回时间概率模型对该客户入住房间的节能设备进行状态调整,以实现节能控制。When the room occupancy state of the customer's room changes, the state of the energy-saving equipment in the customer's room is adjusted by using the comfort level model and the return time probability model corresponding to the customer to realize energy-saving control.
一种智能酒店节能控制系统,该系统包括节能控制服务器,An energy-saving control system for an intelligent hotel, the system includes an energy-saving control server,
所述节能控制服务器,用于获取客户的多条历史入住信息,基于获取的所有历史入住信息生成该客户对应的舒适度模型和返回时间概率模型;所述入住信息包括:该客户入住房间信息;所述客户入住房间信息包括:房间占用状态、房间进出时间和节能设备状态信息;用于当该客户入住房间的房间占用状态发生变化时,利用该客户对应的舒适度模型和返回时间概率模型对该客户入住房间的节能设备进行状态调整,以实现节能控制。The energy-saving control server is used for acquiring multiple pieces of historical check-in information of a customer, and generating a comfort level model and a return time probability model corresponding to the customer based on all the obtained historical check-in information; the check-in information includes: the room check-in information of the customer; The room occupancy information of the customer includes: room occupancy status, room entry and exit time, and energy-saving equipment status information; when the room occupancy status of the customer's room changes, the comfort level model corresponding to the customer and the return time probability model are used to compare the data. The state of the energy-saving equipment in the customer's room is adjusted to achieve energy-saving control.
由上面的技术方案可知,本发明中,利用获取的多条客户入住信息生成客户对应的舒适度模型和返回时间概率模型,从而在客户入住房间的占用状态发生变化时,利用该客户对应的舒适度模型和返回时间概率模型对客户入住方面内的节能设备进行节能控制,使之在保证客户舒适度的情况下,最大程度的减少能量消耗,实现节能目的。It can be seen from the above technical solutions that in the present invention, the obtained multiple pieces of customer occupancy information are used to generate the comfort level model and the return time probability model corresponding to the customer, so that when the occupancy status of the customer's room changes, the comfort level corresponding to the customer is used. The degree model and the return time probability model are used to control the energy-saving equipment in the customer's occupancy area, so that the energy consumption can be reduced to the greatest extent and the energy-saving purpose can be achieved under the condition of ensuring the comfort of the customer.
附图说明Description of drawings
图1是本发明实施例智能酒店网络系统示意图;1 is a schematic diagram of an intelligent hotel network system according to an embodiment of the present invention;
图2是本发明实施例智能酒店节能控制方法流程图。FIG. 2 is a flowchart of an energy-saving control method for a smart hotel according to an embodiment of the present invention.
具体实施方式Detailed ways
为了使本发明的目的、技术方案及优点更加清楚明白,下面结合附图并据实施例,对本发明的技术方案进行详细说明。In order to make the objectives, technical solutions and advantages of the present invention clearer, the technical solutions of the present invention will be described in detail below with reference to the accompanying drawings and embodiments.
本发明中,针对每个客户,通过收集该客户的历史入住信息,根据历史入住信息生成该客户对应的舒适度模型和返回时间概率模型,利用该客户对应舒适度模型和返回时间概率模型对该客户当前入住房间的节能设备进行节能控制,从而在保客户舒适的前提下,最大程度的节省能量。In the present invention, for each customer, the historical check-in information of the customer is collected, and the comfort level model and return time probability model corresponding to the customer are generated according to the historical check-in information. The energy-saving equipment in the customer's current room is controlled for energy-saving, so as to save the energy to the greatest extent on the premise of ensuring the comfort of the customer.
下面对本发明的实现原理进行说明:The realization principle of the present invention is described below:
一、数据收集1. Data collection
本发明实施例中,客户的入住信息主要包括如下内容:客户信息、客户入住房间信息、外部环境信息等。其中,In the embodiment of the present invention, the check-in information of the customer mainly includes the following contents: customer information, room information of the customer, and external environment information. in,
客户信息主要包括:性别、年龄、国籍、登记入住时间、入住房间、入住时长、个人偏好(例如喜欢偏高温度、喜欢吸烟)等。Customer information mainly includes: gender, age, nationality, check-in time, check-in room, check-in length, personal preferences (such as preferring high temperature, preferring to smoke), etc.
客户入住房间信息包括:房间占用状态、房间进出时间和节能设备状态信息等信息。其中,房间占用状态包括:登记入住(check in)、占用(occupied)、未占用(unoccupied)、退房(check out)四种;房间进出时间表明客户进入房间或离开房间的时间;节能设备是指客户入住房间内配置的设备,可以通过调控设备状态实现能耗调整。The information about the customer's room includes: room occupancy status, room entry and exit time, and energy-saving equipment status information. Among them, the room occupancy status includes: check in (check in), occupied (occupied), unoccupied (unoccupied), check out (check out); room entry and exit time indicates the time when customers enter the room or leave the room; energy-saving equipment is Refers to the equipment configured in the customer's room, and the energy consumption can be adjusted by adjusting the status of the equipment.
外部环境信息包括:天气信息等。其中,天气信息主要包括城市ID、温度、湿度、风速、天气描述信息等。The external environment information includes: weather information, etc. The weather information mainly includes city ID, temperature, humidity, wind speed, weather description information, and the like.
以下参考图1,对上述信息的获取进行说明。The acquisition of the above information will be described below with reference to FIG. 1 .
参见图1,图1是本发明实施例智能酒店网络系统示意图,智能酒店网络系统包括物业管理服务器(Property Management System,PMS)系统、节能控制服务器、及为智能酒店中每个房间配置的网关(图1中的网关1至网关N,每个网关对应于一个智能酒店中的一个房间),另外每个房间的网关上还与该房间内的节能设备(一个房间内的节能设备可以有一个或多个,图1中用一个节能设备代表该房间内的所有节能设备)、传感器(传感器可以包括门磁传感器door sensor、动作传感器motion sensor等多种传感器,图1中用一个传感器代表一个房间中配置的所有传感器)通过无线/有线网络相连,传感器主要用于感知客户行为。Referring to FIG. 1, FIG. 1 is a schematic diagram of a smart hotel network system according to an embodiment of the present invention. The smart hotel network system includes a property management server (Property Management System, PMS) system, an energy-saving control server, and a gateway (configured for each room in the smart hotel). From gateway 1 to gateway N in Figure 1, each gateway corresponds to a room in a smart hotel), and the gateway of each room is also connected to the energy-saving device in the room (the energy-saving device in a room can have one or more Multiple, in Figure 1, one energy-saving device is used to represent all energy-saving devices in the room), sensors (sensors can include door sensor sensor, motion sensor, motion sensor and other sensors, in Figure 1, one sensor is used to represent a room. All sensors configured) are connected through a wireless/wired network, and the sensors are mainly used to sense customer behavior.
在上述图1中,节能控制服务器和PMS系统可以是同一个服务器,也可以是不同的服务器。另外,智能酒店网络系统还可能包括多种其它能够联网的设备,由于与本发明的实现关系不大,因此并未在图1中标出。In the above-mentioned FIG. 1 , the energy-saving control server and the PMS system may be the same server, or may be different servers. In addition, the smart hotel network system may also include a variety of other devices capable of networking, which are not marked in FIG. 1 because they are not related to the implementation of the present invention.
在上述图1所示的智能酒店网络系统中,PMS系统主要用于客户信息的录入和上报,以及客户入住房间的占用状态信息的上报。In the above-mentioned smart hotel network system shown in FIG. 1 , the PMS system is mainly used for the input and reporting of customer information, and the reporting of the occupancy status information of the customer's room.
客户信息的上报:Reporting of customer information:
在现有实现中,客户在入住时,首先需要在酒店前台登记入住,在客户办理登记入住的过程中,酒店前台工作人员将客户信息在PMS系统中录入客户信息,并为客户分配入住房间号。In the existing implementation, when a customer checks in, he first needs to check in at the hotel front desk. During the process of customer check-in, the hotel front desk staff enters the customer information in the PMS system and assigns the customer a room number. .
PMS系统录入的客户信息如表一所示:The customer information entered in the PMS system is shown in Table 1:
表一Table I
PMS系统在录入客户信息后,可以将客户信息上报给节能控制服务器。After entering the customer information, the PMS system can report the customer information to the energy-saving control server.
客户入住房间的占用状态信息的上报:Report of the occupancy status information of the customer's room:
PMS系统在录入客户信息后,需要设置客户入住房间的占用状态,在客户办理退房时,也需要设置客户入住房间的占用状态。After entering the customer information, the PMS system needs to set the occupancy status of the customer's room. When the customer checks out, it also needs to set the occupancy status of the customer's room.
本发明实施例中,房间的占用状态包括登记入住(check in)、占用(occupied)、未占用(unoccupied)、退房(check out)。其中,In the embodiment of the present invention, the occupancy status of the room includes check in (check in), occupied (occupied), unoccupied (unoccupied), and check out (check out). in,
check in表明客户已经在酒店前台登记入住,但尚未住进分配的房间;Check in indicates that the customer has checked in at the hotel front desk, but has not yet checked into the assigned room;
occupied表明客户已经在酒店前台登记入住,也已住进分配的房间,且客户当前正位于分配的房间内;Occupied indicates that the customer has checked in at the hotel front desk, has also checked into the allocated room, and the customer is currently in the allocated room;
unoccupied表明客户已经在酒店前台登记入住,也已住进分配的房间,且客户当前不在分配的房间内;unoccupied indicates that the customer has checked in at the front desk of the hotel and has also checked into the allocated room, and the customer is not currently in the allocated room;
check out表明客户在酒店前台办理了退房。Check out means that the customer has checked out at the hotel front desk.
PMS系统在录入客户信息后,由于此时客户尚未住进分配的房间,因此此时将客户入住房间的占用状态设置为check in。After entering the customer information in the PMS system, since the customer has not yet checked into the allocated room, the occupancy status of the customer's room is set to check in at this time.
PMS系统在将录入的客户信息上报给节能控制服务器时,还同时将客户入住房间的占用状态(此时为check in)上报给节能控制服务器。When reporting the entered customer information to the energy-saving control server, the PMS system also reports the occupancy status of the customer's room (check in at this time) to the energy-saving control server at the same time.
客户在酒店前台办理退房手续后,PMS系统需要将客户入住房间的占用状态设置为check out。After the customer checks out at the hotel front desk, the PMS system needs to set the occupancy status of the customer's room to check out.
PMS系统将客户入住房间的占用状态设置为check out后,还需要进一步将该房间的占用状态上报给节能控制服务器。After the PMS system sets the occupancy status of the customer's room to check out, the occupancy status of the room needs to be further reported to the energy-saving control server.
在上述图1所示的智能酒店网络系统中,各个房间对应的网关主要用于客户入住房间的占用状态信息、客户入住房间的房间进出时间、以及客户入住房间内各节能设备状态信息的上报。In the smart hotel network system shown in Figure 1 above, the gateways corresponding to each room are mainly used for reporting the occupancy status information of the customer's room, the room entry and exit time of the customer's room, and the status information of each energy-saving device in the customer's room.
客户入住房间的占用状态信息的上报:Report of the occupancy status information of the customer's room:
当客户在酒店前台登记入住后,在客户退房之前,客户可以随时进出为其分配的房间。After the customer has checked in at the hotel front desk, the customer can go in and out of the room assigned to him at any time before the customer checks out.
在客户打开房间门进入房间或离开房间的过程中,该房间配置的门磁传感器可以感知到房间门状态变化,并将感知到的房间门状态变化信息上报到该房间配置的网关。这里,房间门状态变化信息包括:状态变化和状态变化时间。其中,状态变化包括:打开到关闭(即房间门从打开状态变为关闭状态)、关闭到打开(即房间门从关闭状态变为打开状态);状态变化时间即为门磁传感器感知到房间门状态变化的时间。When the customer opens the room door to enter the room or leave the room, the door sensor configured in the room can sense the state change of the room door, and report the sensed room door state change information to the gateway configured in the room. Here, the room door state change information includes: state change and state change time. Among them, the state changes include: open to closed (that is, the room door changes from the open state to the closed state), closed to open (that is, the room door changes from the closed state to the open state); the state change time is when the door magnetic sensor senses the room door The time of the state change.
在客户打开房间门进入房间或离开房间的过程中,动作传感器也可以感知到客户的移动信息,并将客户移动信息上报到该房间配置的网关。这里,客户移动信息包括移动方向、移动速度、移动距离等。When the customer opens the room door to enter the room or leave the room, the motion sensor can also sense the customer's movement information, and report the customer's movement information to the gateway configured in the room. Here, the client movement information includes movement direction, movement speed, movement distance, and the like.
客户入住房间配置的网关接收到门磁传感器上报的房间门状态变化信息和动作传感器上报的客户移动信息后,可以根据接收的房间门状态变化信息和客户移动信息确定客户行为信息。这里,客户行为信息包括:进入房间、离开房间。After receiving the room door state change information reported by the door sensor and the customer movement information reported by the motion sensor, the gateway configured in the customer's room can determine the customer behavior information according to the received room door state change information and customer movement information. Here, the customer behavior information includes: entering the room and leaving the room.
在本发明的一个实施例中,客户入住房间配置的网关根据从门磁传感器接收的房间门状态变化信息和从动作传感器接收的客户移动信息确定客户行为信息的具体方法为:In one embodiment of the present invention, the specific method of determining the customer behavior information according to the room door state change information received from the door magnetic sensor and the customer movement information received from the motion sensor by the gateway configured for the customer's check-in room is:
如果该房间的房间门状态变化为关闭到打开,则若客户的移动方向是向房间内移动且移动距离表明客户已移动至房间内,则确定客户行为信息是进入房间,若客户的移动方向是向房间外移动且移动距离表明客户已移动至房间外,则确定客户行为信息是离开房间;If the state of the room door of the room changes from closed to open, if the moving direction of the customer is to move into the room and the moving distance indicates that the customer has moved into the room, it is determined that the customer behavior information is entering the room, if the moving direction of the customer is If it moves out of the room and the moving distance indicates that the customer has moved out of the room, it is determined that the customer behavior information is to leave the room;
如果该房间的房间门状态变化为打开到关闭,则若客户的移动方向是向房间内移动且移动距离表明客户已移动至房间内,则确定客户行为信息是进入房间,若客户的移动方向是向房间外移动且移动距离表明客户已移动至房间外,则确定客户行为信息是离开房间。If the state of the room door of the room changes from open to closed, if the customer's moving direction is to move into the room and the moving distance indicates that the customer has moved into the room, it is determined that the customer's behavior information is entering the room, and if the customer's moving direction is Moving out of the room and the moving distance indicates that the customer has moved out of the room, the customer behavior information is determined to be leaving the room.
客户入住房间配置的网关根据从门磁传感器接收的房间门状态变化信息和从动作传感器接收的客户移动信息确定客户行为信息后,可以根据客户行为信息确定客户入住房间的占用状态,具体地,当客户行为信息表明客户进入房间时,确定客户入住房间的占用状态为occupied,当客户行为信息表明客户离开房间时,确定客户入住房间的占用状态为unoccupied。After the gateway configured in the customer's room determines the customer's behavior information according to the room door state change information received from the door sensor and the customer's movement information received from the motion sensor, it can determine the occupancy status of the customer's room according to the customer's behavior information. When the customer behavior information indicates that the customer enters the room, the occupancy status of the customer's room is determined to be occupied. When the customer behavior information indicates that the customer leaves the room, the occupancy status of the customer's room is determined to be unoccupied.
当客户入住房间配置的网关发现该房间的占用状态发生变化时,可以主动将该房间当前的占用状态信息上报给节能控制服务器。When the gateway configured in the room where the customer is staying finds that the occupancy status of the room has changed, it can actively report the current occupancy status information of the room to the energy-saving control server.
客户入住房间的房间进出时间的上报:The report of the room entry and exit time of the customer's room:
本发明实施例中,房间进出时间包括:进入时间和离开时间。In this embodiment of the present invention, the room entry and exit time includes: entry time and departure time.
客户入住房间配置的网关在根据从门磁传感器接收的房间门状态变化信息和从动作传感器接收的客户移动信息确定客户行为信息后,如果根据客户行为信息确定客户进入该房间,则此时可以进一步将该房间的进入时间设置为房间门状态变化信息中的状态变化时间;如果根据客户行为信息确定客户离开该房间,则此时可以进一步将该房间的离开时间设置为房间门状态变化信息中的状态变化时间。After the gateway configured for the room where the customer is staying determines the customer behavior information according to the room door state change information received from the door sensor and the customer movement information received from the motion sensor, if the customer enters the room according to the customer behavior information, it can further The entry time of the room is set as the state change time in the room door state change information; if it is determined according to the customer behavior information that the customer leaves the room, then the leave time of the room can be further set as the state change time in the room door state change information. State change time.
客户入住房间配置的网关在将该房间的占用状态信息上报给节能控制服务器时,还可以同时将该房间的房间进出时间上报给节能控制服务器。When the gateway configured in the room that the customer stays in reports the occupancy status information of the room to the energy-saving control server, it can also report the room entry and exit time of the room to the energy-saving control server at the same time.
客户入住房间内各节能设备状态信息的上报:Report of the status information of each energy-saving equipment in the customer's room:
智能酒店的每个房间中通常会配置多种节能设备,这里所述的节能设备,是指可以通过改变设备状态信息实现能耗调整的设备,例如恒温器、加湿器、电视机、冰箱等,均可以通过改变设备状态实现能耗调整,以恒温器为例,恒温器状态信息包括:恒温器设置温度、恒温器风扇模式、制冷设置温度、制热设置温度。可以通过改变恒温器设置温度实现降低恒温器能耗或提高恒温器能耗。Each room of a smart hotel is usually equipped with a variety of energy-saving devices. The energy-saving devices mentioned here refer to devices that can adjust energy consumption by changing device status information, such as thermostats, humidifiers, televisions, refrigerators, etc. Energy consumption can be adjusted by changing the device state. Taking a thermostat as an example, the thermostat state information includes: thermostat setting temperature, thermostat fan mode, cooling setting temperature, and heating setting temperature. The thermostat energy consumption can be reduced or the thermostat energy consumption can be increased by changing the thermostat setting temperature.
在实际使用中,节能设备的状态信息变化是会对客户的舒适度体验造成一定影响的,例如恒温器设置温度过高或过低,均有可能使客户感觉不适,这时就需要对恒温器设置温度进行调整,从而为客户提供较为舒适的温度环境。因此,节能设备状态信息变化是影响舒适度的重要因素。In actual use, changes in the status information of energy-saving devices will have a certain impact on the comfort experience of customers. For example, the thermostat setting temperature is too high or too low, which may make customers feel uncomfortable. At this time, it is necessary to adjust the thermostat Set the temperature to adjust, so as to provide customers with a more comfortable temperature environment. Therefore, the change of state information of energy-saving equipment is an important factor affecting comfort.
为此,在本发明中,当客户入住房间内的任一节能设备的状态信息变化时,均可以将变化后的该节能设备状态信息上报到该房间配置的网关,再由该房间配置的网关上报至节能控制服务器,从而使得节能控制服务器将节能设备状态信息用于舒适度模型的生成。Therefore, in the present invention, when the state information of any energy-saving device in the customer's room changes, the changed state information of the energy-saving device can be reported to the gateway configured in the room, and then the gateway configured in the room can be It is reported to the energy-saving control server, so that the energy-saving control server uses the energy-saving device state information to generate the comfort level model.
外部环境信息的获取:Access to external environmental information:
节能控制服务器可以通过从用于提供天气信息的应用程序模块获得智能酒店所在地的天气信息。这里,用于提供天气信息的应用程序模块可以是部署在节能控制服务器中的本地功能模块,也可以是部署在其它服务器上的功能模块。The energy-saving control server may obtain the weather information of the location of the smart hotel from the application module for providing the weather information. Here, the application program module for providing weather information may be a local function module deployed in the energy-saving control server, or may be a function module deployed on other servers.
以上对于客户信息、客户入住房间的占用状态信息、房间进出时间、节能设备状态信息的上报,均是以这些信息发生变化时的主动上报,例如:PMS录入客户信息时主动上报录入的客户信息、PMS设置客户入住房间的占用状态时主动上报该房间的占用状态信息;各房间配置的网关发现该房间的占用状态信息发生变化时,主动上报该房间变化后的占用状态信息和房间进出时间,在该房间内的节能设备状态变化后,主动上报变化后的节能设备状态信息。The above reports of customer information, room occupancy status information, room entry and exit time, and energy-saving equipment status information are all actively reported when these information change. When the PMS sets the occupancy status of the room where the customer is staying, it actively reports the occupancy status information of the room; when the gateway configured in each room finds that the occupancy status information of the room changes, it actively reports the occupancy status information and room entry and exit time after the change of the room. After the state of the energy-saving equipment in the room changes, it actively reports the changed state information of the energy-saving equipment.
对于智能酒店中任一房间来说,当PMS系统主动上报的信息(包括客户信息、客户入住房间的占状态信息)、以及该房间配置的网关主动上报的信息(包括该房间的占用状态信息、房间进出时间、节能设备状态信息),由于同时上报的可能性较小,因此只包括客户入住信息的部分信息项,其余信息项则并不存在(本发明中,将这些不存在的信息项称为空缺项),因而并不能形成一条完整的客户入住信息,为了得到一条完整的客户入住信息,通常可以利用最近一次获取的客户入住信息或各信息项的默认取值(本发明中,需要预先设置客户入住信息中每个信息项的合法取值范围以及默认取值)将PMS系统或该房间配置的网关上报的信息补齐成一条完整的客户入住信息,例如:For any room in a smart hotel, when the information actively reported by the PMS system (including customer information, the occupancy status information of the customer's room), and the information actively reported by the gateway configured in the room (including the occupancy status information of the room, Room entry and exit time, energy-saving equipment status information), because the possibility of reporting at the same time is small, so only some information items of customer check-in information are included, and the rest of the information items do not exist (in the present invention, these non-existent information items are referred to as is a vacancy item), so a complete customer check-in information cannot be formed. In order to obtain a complete customer check-in information, usually the most recently obtained customer check-in information or the default value of each information item can be used (in the present invention, it is necessary to pre- Set the legal value range and default value of each information item in the customer check-in information) Complete the information reported by the PMS system or the gateway configured in the room into a complete customer check-in information, for example:
当节能控制服务器接收到PMS系统上报的客户信息和客户入住房间的占用状态信息后,为了将该信息补齐成一条用户入住信息,由于此时尚未获取过该客户的入住信息,因此可以将客户入住房间的房间进出时间、节能设备状态信息、及外部环境信息的默认取值补齐到PMS系统上报的信息中,从而形成一条完整客户入住信息。When the energy-saving control server receives the customer information and the occupancy status information of the customer's room reported by the PMS system, in order to complete the information into a piece of user check-in information, since the customer's check-in information has not been obtained at this time, the customer's check-in information can be The default values of the room entry and exit time, energy-saving equipment status information, and external environment information of the check-in room are added to the information reported by the PMS system, thereby forming a complete customer check-in information.
当节能控制服务器接收到客户入住房间的网关上报的该房间的占用状态信息、房间进出时间、节能设备状态信息时,可以将客户信息、及外部环境信息的默认取值补齐到客户入住房间的网关上报的信息中,从而形成一条完整的客户入住信息;也可以将最近一次获取的该客户的入住信息中的客户信息、及外部环境信息补齐到客户入住房间的网关上报的信息中,从而形成一条完整的客户入住信息。When the energy-saving control server receives the room occupancy status information, room entry and exit time, and energy-saving device status information reported by the gateway of the room where the customer is staying, the server can add the default values of the customer information and external environment information to the room where the customer is staying. In the information reported by the gateway, a complete customer check-in information can be formed; the customer information and external environment information in the customer's check-in information obtained most recently can also be added to the information reported by the gateway of the customer's check-in room, thereby Form a complete customer check-in information.
在实际应用中,节能控制服务器除了在PMS系统和/或客户入住房间的网关主动上报信息时通过内容补齐的方法得到完整的客户入住信息外,还可以通过定期获取的方法得到客户入住信息。In practical applications, the energy-saving control server can obtain the complete customer check-in information by means of content complementing when the PMS system and/or the gateway of the customer check-in room actively reports the information, and can also obtain the customer check-in information by means of regular acquisition.
实际上,客户在酒店前台办理登记入住后,当节能控制服务器根据接收到PMS系统上报的客户信息后,就可以开始定期(例如每隔10分钟)去获取客户的入住信息,并把获取的客户的入住信息作为客户的历史入住信息存储起来,以用于后续的舒适度模型和返回时间概率模型的生成。In fact, after the customer checks in at the front desk of the hotel, when the energy saving control server receives the customer information reported by the PMS system, it can start to regularly (for example, every 10 minutes) to obtain the customer's check-in information, and to obtain the customer's check-in information. The occupancy information is stored as the customer's historical occupancy information for subsequent generation of comfort model and return time probability model.
节能控制服务器可以定期从PMS系统、客户入住房间配置的网关、及用于提供天气信息的应用程序模块获取客户的入住信息,具体方法是:定期向PMS系统发送请求以从PMS系统获取客户信息,向客户入住房间配置的网管发送请求以从客户入住房间配置的网关获取该房间的占用状态信息、房间进出时间和节能设备状态信息,从用于提供天气信息的应用程序模块获得智能酒店所在地的天气信息;将同一时间获取的客户信息、客户入住房间的占用状态信息、房间进出时间、节能设备状态信息、及智能酒店所在地的天气信息聚合成为一条客户入住信息。The energy-saving control server can periodically obtain the customer's check-in information from the PMS system, the gateway configured for the customer's check-in room, and the application module for providing weather information. The specific method is: periodically sending a request to the PMS system to obtain the customer's information from the PMS system, Send a request to the network manager of the customer's room configuration to obtain the room's occupancy status information, room entry and exit time and energy-saving device status information from the gateway configured in the customer's room, and obtain the weather of the smart hotel location from the application module for providing weather information Information; aggregate the customer information obtained at the same time, the occupancy status information of the customer's room, the room entry and exit time, the status information of energy-saving equipment, and the weather information of the location of the smart hotel into a piece of customer check-in information.
需要说明的是:在获取一条客户入住信息之后,将其存储为该客户的历史入住信息之前,除了对该条客户入住信息中的空缺项进行补齐外,还需要判断该条客户入住信息中的每一信息项的取值是否在其合法取值范围内,如果不在合法取值范围内(如:客户性别只能为男或女,如果是其它取值则不在合法取值范围内),则可以删除该客户入住信息,以避免引入错误数据造成后续生成不适于客户的舒适度模型和返回时间概率模型。It should be noted that: after obtaining a piece of customer check-in information, before storing it as the customer's historical check-in information, in addition to filling up the vacancies in the customer check-in information, it is also necessary to determine whether the customer's check-in information contains Whether the value of each information item is within its legal value range, if it is not within the legal value range (for example: the gender of the customer can only be male or female, if it is other values, it is not within the legal value range), Then, the check-in information of the customer can be deleted, so as to avoid introducing erroneous data and causing subsequent generation of a comfort level model and a return time probability model that are not suitable for the customer.
在实际实现中,如果客户曾多次入住智能酒店,则客户之前入住该智能酒店时获取并存储的历史入住信息,同样可用于客户本次入住智能酒店时的舒适度模型和返回时间概率模型的生成。In actual implementation, if the customer has stayed in a smart hotel for many times, the historical occupancy information obtained and stored by the customer when he stayed in the smart hotel can also be used for the comfort model and return time probability model of the customer's current stay in the smart hotel. generate.
以下是存储的客户对应的历史入住信息示例:The following is an example of historical occupancy information for a stored customer:
A0101,2015/10/01 14:00,1,27,27,Auto,Auto,1,27,19,32,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 14:00,1,27,27,Auto,Auto,1,27,19,32,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 14:10,1,27,26,Auto,Auto,1,27,19,32,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 14:10,1,27,26,Auto,Auto,1,27,19,32,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 14:20,1,27,26,Auto,Auto,1,27,19,31,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 14:20,1,27,26,Auto,Auto,1,27,19,31,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 14:30,1,27,27,Auto,Auto,1,27,19,31,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 14:30,1,27,27,Auto,Auto,1,27,19,31,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 14:40,1,27,27,Auto,Auto,1,27,19,31,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 14:40,1,27,27,Auto,Auto,1,27,19,31,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 14:50,1,27,27,Auto,Auto,1,27,19,31,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 14:50,1,27,27,Auto,Auto,1,27,19,31,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 15:00,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 15:00,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 15:10,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 15:10,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 15:20,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 15:20,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 15:30,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 15:30,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 15:40,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 15:40,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 15:50,1,27,26,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 15:50,1,27,26,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 16:00,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 16:00,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 16:10,1,27,28,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 16:10,1,27,28,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 16:20,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 16:20,1,27,27,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 16:30,1,27,26,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 16:30,1,27,26,Auto,Auto,1,27,19,30,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 16:40,1,27,27,Auto,Auto,1,27,19,29,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 16:40,1,27,27,Auto,Auto,1,27,19,29,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 16:50,1,27,28,Auto,Auto,1,27,19,29,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 16:50,1,27,28,Auto,Auto,1,27,19,29,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 17:00,1,27,27,Auto,Auto,1,27,19,29,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 17:00,1,27,27,Auto,Auto,1,27,19,29,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 17:10,1,27,28,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 17:10,1,27,28,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 17:20,1,27,27,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 17:20,1,27,27,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 17:30,1,27,27,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 17:30,1,27,27,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 17:40,1,27,27,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 17:40,1,27,27,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 17:50,1,27,27,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 17:50,1,27,27,Auto,Auto,1,27,19,28,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 18:00,1,27,28,Auto,Auto,1,27,19,27,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 18:00,1,27,28,Auto,Auto,1,27,19,27,man,N1,8,2015/09/27 20:54,type B,n
A0101,2015/10/01 18:10,1,27,27,Auto,Auto,1,27,19,26,man,N1,8,2015/09/27 20:54,type B,nA0101,2015/10/01 18:10,1,27,27,Auto,Auto,1,27,19,26,man,N1,8,2015/09/27 20:54,type B,n
上述示例仅是为说明客户的历史入住信息的存储格式,其中各字段的含义并不是重点,因此不再进行详细介绍。The above example is only to illustrate the storage format of the customer's historical check-in information, and the meaning of each field is not important, so it will not be described in detail.
二、模型生成2. Model generation
以上已经介绍了节能控制服务器通过主动和被动的方式获取到客户的入住信息并存储为该客户的历史入住信息的方法和过程。The method and process for the energy saving control server to acquire the customer's check-in information in an active and passive manner and store it as the customer's historical check-in information have been described above.
当获取了客户的多条历史入住信息后,可以利用获取的所有历史入住信息生成该客户对应的舒适度模型和返回时间概率模型。After acquiring multiple pieces of historical check-in information of a customer, a comfort level model and a return time probability model corresponding to the customer can be generated by using all the obtained historical check-in information.
本发明实施例中,为了生成客户对应的舒适度模型和返回时间概率模型,将客户的历史入住信息按照获取时间和客户入住房间的占用状态信息划分为四类实例(instance)。In the embodiment of the present invention, in order to generate the comfort level model and the return time probability model corresponding to the customer, the historical check-in information of the customer is divided into four types of instances according to the acquisition time and the occupancy state information of the customer's room.
在正常情况下,客户在智能酒店办理登记入住后,客户入住房间的占用状态变化遵从以下规律:Under normal circumstances, after a customer checks in at a smart hotel, the change in the occupancy status of the customer's room follows the following rules:
在客户登记入住后,PMS系统将客户入住房间的占用状态设置为check in状态并上报给节能控制服务器,从而节能控制服务器确定客户入住房间的占用状态为check in。并且在客户进入房间之前,该房间的占用状态一直保持check in状态。After the customer checks in, the PMS system sets the occupancy status of the customer's room to check in state and reports it to the energy-saving control server, so that the energy-saving control server determines that the occupancy state of the customer's room is check in. And before the customer enters the room, the occupancy status of the room remains in the check in state.
接着,客户进入房间,该房间的网关确定该房间的占用状态为occupied并上报给节能控制服务器,从而节能控制服务器确定客户入住房间的占用状态为occupied。并且在客户离开房间之前,该房间的占用状态一直保持为occupied状态。Next, when the customer enters the room, the gateway of the room determines that the occupancy state of the room is occupied and reports it to the energy-saving control server, so that the energy-saving control server determines that the occupancy state of the room where the customer is staying is occupied. And until the customer leaves the room, the occupied state of the room remains occupied.
接着,客户离开房间,该房间的网关确定该房间的占用状态为unoccupied并上报给节能控制服务器,从而节能控制服务器确定客户入住房间的占用状态为unoccupied。并且在客户再次进入房间之前,该房间的占用状态一直保持为unoccupied状态。Next, when the customer leaves the room, the gateway of the room determines that the occupancy state of the room is unoccupied and reports it to the energy-saving control server, so that the energy-saving control server determines that the occupancy state of the room where the customer is staying is unoccupied. And until the customer enters the room again, the occupancy state of the room remains unoccupied.
此后,客户会根据实际需要反复进出房间。客户每次进入房间时,该房间的网关确定该房间的占用状态为occupied并上报给节能控制服务器,从而节能控制服务器确定客户入住房间的占用状态为occupied。客户每次离开房间时,则该房间的网关确定该房间的占用状态为unoccupied并上报给节能控制服务器,从而节能控制服务器确定客户入住房间的占用状态为unoccupied。因此,在客户退房之前,该房间的占用状态会根据客户进出房间的具体情况在occupied和unoccupied两种状态之间切换。After that, customers will repeatedly enter and exit the room according to actual needs. Every time a customer enters a room, the gateway of the room determines that the occupancy status of the room is occupied and reports it to the energy-saving control server, so that the energy-saving control server determines that the occupancy status of the room where the customer is staying is occupied. Every time a customer leaves a room, the gateway of the room determines that the occupancy state of the room is unoccupied and reports it to the energy-saving control server, so that the energy-saving control server determines that the occupancy state of the room the customer is staying in is unoccupied. Therefore, before the customer checks out, the occupied state of the room will switch between occupied and unoccupied states according to the specific situation of the customer entering and leaving the room.
最后,客户在酒店前台办理退房手续,PMS系统将客户入住房间的占用状态设置为check out状态并上报给节能控制服务器,从而节能控制服务器确定客户入住房间的占用状态为check out。并且在新客户登记入住该房间之前,该房间的占用状态一直保持checkout状态。Finally, when the customer checks out at the front desk of the hotel, the PMS system sets the occupancy status of the customer's room to check out and reports it to the energy-saving control server, so that the energy-saving control server determines that the occupancy status of the customer's room is check out. And the occupancy status of the room remains checkout until a new customer checks in to the room.
可以看出,在客户的一次入住过程中,客户入住房间的占用状态只有在初始时为check in状态,在结束时为check out状态,其他时间则是在occupied和unoccupied两种状态之间切换。It can be seen that during a customer's check-in process, the occupancy state of the customer's room is only in the check-in state at the beginning, and the check-out state at the end, and switches between the occupied and unoccupied states at other times.
上述四种房间占用状态下,节能控制服务器均可以主动和被动地获取到客户的入住信息并存储为客户的历史入住信息。In the above four room occupancy states, the energy-saving control server can actively and passively acquire the customer's check-in information and store it as the customer's historical check-in information.
本发明中,将节能控制服务器在同一时段同一房间占用状态下获取的所有历史入住信息作为该房间占用状态对应的一个实例。例如:In the present invention, all historical occupancy information obtained by the energy-saving control server in the same room occupancy state in the same period is taken as an example corresponding to the room occupancy state. E.g:
节能控制服务器在房间占用状态保持为check in的一段时间内获取的所有客户入住信息确定为房间占用状态check in对应的一个实例;All customer check-in information obtained by the energy-saving control server within a period of time when the room occupancy state remains checked in is determined as an instance corresponding to the room occupancy state check in;
当房间占用状态从check in变为occupied后,节能控制服务器在房间占用状态保持为occupied的一段时间内获取的所有客户入住信息确定为房间占用状态occupied对应的一个实例;When the occupancy status of the room changes from check in to occupied, the occupancy information of all customers obtained by the energy-saving control server within a period of time when the occupancy status of the room remains occupied is determined as an instance corresponding to the occupied room status;
当房间占用状态从occupied变为unoccupied后,节能控制服务器在房间占用状态为occupied的一段时间内获取的所有客户入住信息确定为房间占用状态unoccupied对应的一个实例;When the occupancy status of the room changes from occupied to unoccupied, the occupancy information of all customers obtained by the energy-saving control server within a period of time when the room occupancy status is occupied is determined as an instance corresponding to the unoccupied room occupancy status;
当房间占用状态再次变为occupied,则节能控制服务器再次在房间占用状态为occupied的一段时间内获取的所有客户入住信息确定为房间占用状态occupied对应的另一个实例;When the occupied state of the room becomes occupied again, the energy-saving control server determines the occupancy information of all customers obtained within a period of time when the occupied state of the room is occupied again as another instance corresponding to the occupied state of the room;
以此类推。And so on.
可以看出,本发明中,将客户的历史入住信息按照获取时间和客户入住房间的占用状态信息划分为四类实例时,实际上是将客户的所有历史入住信息按照获取时间排序,将相邻且房间占用状态相同的多条历史入住信息确定为该房间占用状态对应的一个实例。It can be seen that in the present invention, when the historical occupancy information of customers is divided into four types of instances according to the acquisition time and the occupancy state information of the customer's room, all historical occupancy information of the customer is actually sorted according to the acquisition time, and adjacent And multiple pieces of historical check-in information with the same room occupancy status are determined as an instance corresponding to the room occupancy status.
本发明中,客户对应的舒适度模型包括第一舒适度模型和第二舒适度模型,其中,第一舒适度模型使用房间占用状态check in对应的实例生成,第二舒适度模型使用房间占用状态occupied对应的实例生成。In the present invention, the comfort level model corresponding to the customer includes a first comfort level model and a second comfort level model, wherein the first comfort level model is generated using the instance corresponding to the room occupancy status check in, and the second comfort level model uses the room occupancy level. Instances corresponding to occupied are generated.
其中,in,
第一舒适度模型的生成方法为:The generation method of the first comfort level model is:
确定房间占用状态为check in的每个实例对应的舒适度;Determine the comfort level corresponding to each instance whose room occupancy status is check in;
将房间占用状态为check in的所有实例以及每个实例对应的舒适度作为梯度提升决策树(GBDT)算法的输入,经迭代训练后得到该客户对应的第一舒适度模型。All instances in which the room occupancy state is checked in and the comfort level corresponding to each instance are used as the input of the gradient boosting decision tree (GBDT) algorithm, and the first comfort level model corresponding to the customer is obtained after iterative training.
第二舒适度模型的生成方法为:The generation method of the second comfort level model is as follows:
确定房间占用状态为occupied的每个实例对应的舒适度;Determine the comfort level for each instance where the room occupancy state is occupied;
将房间占用状态为occupied的所有实例以及每个实例对应的舒适度作为GBDT算法的输入,经迭代训练后得到该客户对应的第二舒适度模型。All instances in which the room occupancy state is occupied and the comfort level corresponding to each instance are used as the input of the GBDT algorithm, and the second comfort level model corresponding to the customer is obtained after iterative training.
当节能设备包括恒温器时,节能功能设备状态信息包括恒温器状态信息;这种情况下,房间占用状态为check in的每个实例对应的舒适度是指该实例中维持时间最长的恒温器设置温度;房间占用状态为occupied的每个实例对应的舒适度也是指该实例中维持时间最长的恒温器设置温度。When the energy-saving device includes a thermostat, the state information of the energy-saving function device includes the state information of the thermostat; in this case, the comfort level corresponding to each instance whose room occupancy state is checked in refers to the thermostat that has been maintained for the longest time in the instance. Set temperature; the comfort level corresponding to each instance where the room occupancy state is occupied also refers to the setting temperature of the thermostat that has been maintained for the longest time in that instance.
在本发明中,确定一个实例中每种恒温器设置温度的维持时间的方法具体可以为:将该实例中的所有历史入住信息按照获取时间排序,计算恒温器设置温度相同且相邻的多条历史入住信息中的最晚获取时间(即按获取时间排序后,排在最后一条的客户入住信息的获取时间)减去最早获取时间(即按获取时间排序后,排在第一条的客户入住信息的获取时间),将计算的差值作为该恒温器设置温度的维持时间。In the present invention, the method for determining the maintenance time of each thermostat setting temperature in an instance may specifically be: sorting all historical occupancy information in the instance according to the acquisition time, and calculating a plurality of adjacent thermostat setting temperatures with the same temperature. The latest acquisition time in the historical check-in information (that is, the acquisition time of the last customer’s check-in information after sorting by acquisition time) minus the earliest acquisition time (that is, the first customer’s check-in after sorting by acquisition time) information acquisition time), the calculated difference is taken as the maintenance time of the thermostat set temperature.
本发明实施例中,客户对应的返回时间概率模型使用房间占用状态unoccupied对应的实例生成,具体方法为:In the embodiment of the present invention, the return time probability model corresponding to the customer is generated by using the instance corresponding to the room occupancy state unoccupied, and the specific method is as follows:
对于房间占用状态为unoccupied的每一实例,将该实例中所有历史入住信息的最晚获取时间与最早获取时间的差值作为该实例对应的返回时间;For each instance whose room occupancy status is unoccupied, the difference between the latest acquisition time and the earliest acquisition time of all historical occupancy information in the instance is taken as the return time corresponding to the instance;
将房间占用状态为unoccupied的所有实例和每个实例对应的返回时间作为随机森林算法的输入,经训练后得到该客户对应的返回时间概率模型。All instances whose room occupancy status is unoccupied and the return time corresponding to each instance are used as the input of the random forest algorithm, and the return time probability model corresponding to the customer is obtained after training.
本发明中,对于房间占用状态为unoccupied的每一实例,将该实例中所有历史入住信息的最晚获取时间与最早获取时间的差值作为该实例对应的返回时间,其实质是计算房间占用状态保持为unoccupied的时间,也即客户从离开该房间到返回该房间之间的一段时间长度。也可以采用其他方法计算,例如,使用房间进出时间计算,这里不再详细介绍。In the present invention, for each instance in which the room occupancy status is unoccupied, the difference between the latest acquisition time and the earliest acquisition time of all historical occupancy information in the instance is taken as the return time corresponding to the instance, which is essentially to calculate the room occupancy status. The time to remain unoccupied, that is, the length of time between when a customer leaves the room and returns to the room. Other methods can also be used to calculate, for example, using room entry and exit time calculation, which will not be described in detail here.
三、利用模型进行节能控制3. Using the model for energy-saving control
前面已经介绍了客户对应的第一舒适度模型、第二舒适度模型、以及返回时间概率模型的生成。下面对利用上述客户对应的第一舒适度模型、第二舒适度模型、以及返回时间概率模型对客户入住房间的节能设备进行节能控制的原理进行说明。The generation of the first comfort level model, the second comfort level model, and the return time probability model corresponding to the customer has been described above. The principle of using the first comfort level model, the second comfort level model, and the return time probability model corresponding to the customer to perform energy-saving control on the energy-saving equipment in the customer's room will be described below.
房间占用状态为check in时的节能控制:Energy saving control when the room occupancy status is check in:
房间占用状态为check in时,对房间内节能设备的节能控制分为两种情况:When the room occupancy status is check in, the energy-saving control of the energy-saving devices in the room is divided into two situations:
第一种情况:未生成客户对应的第一舒适度模型,使用默认配置进行节能控制。The first case: the first comfort level model corresponding to the customer is not generated, and the default configuration is used for energy saving control.
当客户首次在智能酒店入住时,由于之前并未存储该客户对应的历史入住信息,在办理登记入住时,无法根据该客户对应的历史入住信息生成第一舒适度模型,因此也无法利用第一舒适度模型对客户入住房间内的节能设备进行节能控制。When a customer checks in at a smart hotel for the first time, since the historical check-in information corresponding to the customer has not been stored before, the first comfort level model cannot be generated according to the historical check-in information corresponding to the customer at the time of check-in, so the first comfort level model cannot be used. The comfort level model performs energy-saving control of energy-saving equipment in the customer's room.
此种情况下,采用默认配置对客户入住房间内的节能设备进行节能控制,默认配置需以确保客户舒适度的同时,最大化节能为准则。In this case, the default configuration is used to control the energy saving of the energy-saving equipment in the customer's room. The default configuration should be based on the principle of maximizing energy saving while ensuring the comfort of the customer.
本发明实施例中,一种对恒温器在房间占用状态为check in时的默认配置样例如下:In the embodiment of the present invention, a default configuration example of the thermostat when the room occupancy state is check in is as follows:
2016-03-02~2016-06-01Heat mode setback temperature:24摄氏度;2016-03-02~2016-06-01Heat mode setback temperature: 24 degrees Celsius;
2016-06-02~2016-09-01Cool mode setback temperature:22摄氏度;2016-06-02~2016-09-01Cool mode setback temperature: 22 degrees Celsius;
……。 …
从上述配置样例可以看出,客户入住房间的占用状态为check in时,在2016的3月份到6月份之间,恒温器的制热设置温度默认设置为24摄氏度。在2016年6月份到9月份之间,恒温器的制冷设置为度默认设置为22摄氏度。As can be seen from the above configuration example, when the occupancy status of the customer's room is check in, between March and June 2016, the heating setting temperature of the thermostat is set to 24 degrees Celsius by default. Between June and September 2016, the thermostat's cooling setting was set to 22 degrees Celsius by default.
第二种情况:第一舒适度模型已生成,利用第一舒适度模型对节能设备进行节能控制。The second situation: the first comfort level model has been generated, and the energy-saving equipment is controlled by using the first comfort level model.
当客户曾多次在智能酒店入住时,由于之前入住时已经存储该客户对应的很多条历史入住信息,在本次办理登记入住时,可以直接根据该客户对应的这些已存储的历史入住信息生成客户对应的第一舒适度模型,从而在客户入住房间的占用状态为check in时,利用客户对应的第一舒适度模型对客户入住房间内的节能设备进行节能控制。When a customer has checked in at a smart hotel for many times, since many pieces of historical check-in information corresponding to the customer have been stored during the previous check-in, when checking in this time, it can be generated directly according to the stored historical check-in information corresponding to the customer. The first comfort level model corresponding to the customer, so that when the occupancy state of the customer's room is checked in, the energy-saving control of the energy-saving equipment in the customer's room is performed by using the first comfort level model corresponding to the customer.
以恒温器的节能控制为例,房间占用状态为check in的实例对应的舒适度值实际上是指恒温器温度设置值,则节能控制过程如下:Taking the energy-saving control of the thermostat as an example, the comfort value corresponding to the instance whose room occupancy status is checked in actually refers to the temperature setting value of the thermostat. The energy-saving control process is as follows:
节能控制服务器在确定客户入住房间的占用状态为check in时,节能控制服务器获取该客户对应的多条当前入住信息(为了区别于历史入住信息,将节能控制服务器在确定客户入住房间的占用状态为check in,且需要利用已生成的第一舒适度模型对恒温器进行节能控制时获取的该客户对应的入住信息称为当前入住信息),将该多条当前入住信息作为房间占用状态为check in的一个实例,将该实例作为该客户对应的第一舒适度模型的输入,可以得到该实例对应的舒适度值,将该客户入住房间内的恒温器温度设置调整为该舒适度值,以此实现对恒温器的节能控制。When the energy-saving control server determines that the occupancy status of the customer's room is check in, the energy-saving control server obtains multiple pieces of current check-in information corresponding to the customer (in order to distinguish it from the historical check-in information, the energy-saving control server determines the occupancy status of the customer's room as check in). check in, and the check-in information corresponding to the customer obtained when the thermostat is energy-saving controlled by using the generated first comfort level model is called the current check-in information), and the multiple pieces of current check-in information are regarded as the room occupancy status as check in An instance of , taking the instance as the input of the first comfort level model corresponding to the customer, the comfort level value corresponding to the instance can be obtained, and the thermostat temperature setting in the room where the customer is staying is adjusted to the comfort level value, thereby Realize energy saving control of thermostat.
房间占用状态为occupied时的节能控制:Energy saving control when the room occupancy status is occupied:
房间占用状态为occupied时,对客户入住房间内节能设备的节能控制也分为两种情况:When the occupancy status of the room is occupied, the energy-saving control of the energy-saving equipment in the customer's room is also divided into two situations:
第一种情况:尚未生成客户对应的第二舒适度模型,使用默认配置进行节能控制。The first case: The second comfort level model corresponding to the customer has not been generated, and the default configuration is used for energy-saving control.
当客户首次在智能酒店入住时,在办理登记入住后的初始一段时间内,由于尚未存储房间占用状态为occupied的历史入住信息,或者存储的房间占用状态为occupied的历史入住信息比较少,无法根据该客户对应的历史入住信息生成该客户对应的第二舒适度模型,因此也无法利用该客户对应的第二舒适度模型对客户入住房间内的节能设备进行节能控制。When a customer checks in at a smart hotel for the first time, within the initial period of time after check-in, because the historical occupancy information of the occupied room has not yet been stored, or the stored historical occupancy information of the occupied room is relatively small, it cannot be based on The historical occupancy information corresponding to the customer generates the second comfort level model corresponding to the customer, so it is also impossible to use the second comfort level model corresponding to the customer to perform energy-saving control on the energy-saving equipment in the customer's room.
此种情况下,采用默认配置对客户入住房间内的节能设备进行节能控制。默认配置的内容可以根据实际需求设置,例如可以采用房间占用状态为check in时的默认配置,此处不再详述。In this case, the default configuration is used to control the energy-saving equipment in the customer's room. The content of the default configuration can be set according to actual needs. For example, the default configuration when the room occupancy status is check in can be used, which will not be described in detail here.
第二种情况:客户对应的第二舒适度模型已生成,利用客户对应的第二舒适度模型对节能设备进行节能控制。The second situation: the second comfort level model corresponding to the customer has been generated, and the energy-saving equipment is controlled by using the second comfort level model corresponding to the customer.
当客户首次入住智能酒店且已入住很长一段时间,或客户之前曾多次在智能酒店入住时,由于此时已经存储该客户对应的很多条历史入住信息,可以直接根据该客户对应的这些已存储的历史入住信息生成客户对应的第二舒适度模型,从而在客户入住房间的占用状态为occupied时,利用客户对应的第二舒适度模型对客户入住房间内的节能设备进行节能控制。When a customer stays in a smart hotel for the first time and has stayed for a long time, or the customer has stayed in a smart hotel many times before, since many pieces of historical check-in information corresponding to the customer have been stored at this time, the customer can directly The stored historical occupancy information generates the second comfort level model corresponding to the customer, so that when the occupancy status of the customer's room is occupied, the energy-saving equipment in the customer's room is controlled by using the second comfort level model corresponding to the customer.
以恒温器的节能控制为例,房间占用状态为occupied的实例对应的舒适度值实际上是指恒温器温度设置值,则节能控制过程如下:Taking the energy-saving control of the thermostat as an example, the comfort value corresponding to the instance in which the room occupancy state is occupied actually refers to the temperature setting value of the thermostat, and the energy-saving control process is as follows:
节能控制服务器在确定客户入住房间的占用状态为occupied后,节能控制服务器获取该客户对应的多条当前入住信息(为了区别于历史入住信息,将节能控制服务器在确定客户入住房间的占用状态为occupied,且需要利用已生成的第一舒适度模型对恒温器进行节能控制时获取的该客户对应的入住信息称为当前入住信息),将该多条当前入住信息作为房间占用状态为occupied的一个实例,将该实例作为该客户对应的第二舒适度模型的输入,可以得到该实例对应的舒适度值,将该客户入住房间内的恒温器温度设置调整为该舒适度值,以此实现对恒温器的节能控制。After the energy-saving control server determines that the occupancy status of the customer's room is occupied, the energy-saving control server obtains multiple pieces of current occupancy information corresponding to the customer (in order to distinguish it from the historical occupancy information, the energy-saving control server determines the occupancy status of the customer's room as occupied). , and the occupancy information corresponding to the customer obtained when the thermostat is energy-saving controlled by using the generated first comfort level model is called the current occupancy information), and the multiple pieces of current occupancy information are taken as an instance of the room occupancy status as occupied , the instance is used as the input of the second comfort model corresponding to the customer, the comfort value corresponding to the instance can be obtained, and the thermostat temperature setting in the room where the customer is staying is adjusted to the comfort value, so as to realize the control of the constant temperature energy-saving control of the device.
房间占用状态为unoccupied时的节能控制:Energy saving control when the room occupancy state is unoccupied:
房间占用状态为unoccupied时,对房间内节能设备的节能控制也分为两种情况:When the room occupancy status is unoccupied, the energy-saving control of the energy-saving equipment in the room is also divided into two situations:
第一种情况:尚未生成客户对应的返回时间概率模型,使用默认配置进行节能控制。The first case: The return time probability model corresponding to the customer has not been generated, and the default configuration is used for energy saving control.
当客户首次在智能酒店入住时,在办理登记入住后的初始一段时间内,由于不存在房间占用状态为unoccupied的历史入住信息,或者存储的房间占用状态为unoccupied的历史入住信息比较少,无法根据该客户对应的历史入住信息生成该客户对应的返回时间概率模型,因此也无法利用返回时间概率模型对客户入住房间内的节能设备进行节能控制。When a customer checks in at a smart hotel for the first time, within the initial period of time after check-in, since there is no historical occupancy information with a room occupancy status of unoccupied, or the stored historical occupancy information with a room occupancy status of unoccupied is relatively small, it cannot be based on The historical check-in information corresponding to the customer generates a return time probability model corresponding to the customer. Therefore, the return time probability model cannot be used to perform energy-saving control on the energy-saving equipment in the customer's room.
此种情况下,采用默认配置对客户入住房间内的节能设备进行节能控制。默认配置的内容可以根据实际需求设置。In this case, the default configuration is used to control the energy-saving equipment in the customer's room. The content of the default configuration can be set according to actual needs.
本发明实施例中,一种对恒温器在房间占用状态为unoccupied时的默认配置样例如下:In the embodiment of the present invention, a default configuration sample of the thermostat when the room occupancy state is unoccupied is as follows:
2016-03-02~2016-06-01Heat mode setback temperature:26摄氏度,返回时间:1小时;2016-03-02~2016-06-01Heat mode setback temperature: 26 degrees Celsius, return time: 1 hour;
2016-06-02~2016-09-01Cool mode setback temperature:30摄氏度,返回时间:1小时;2016-06-02~2016-09-01Cool mode setback temperature: 30 degrees Celsius, return time: 1 hour;
……。 …
从上述配置样例可以看出,客户入住房间的占用状态为unoccupied时,在2016的3月份到6月份之间,恒温器的制热设置温度默认设置为26摄氏度,返回时间为1小时(离开房间1小时后返回)。在2016年6月份到9月份之间,恒温器的制冷设置为度默认设置为30摄氏度,返回时间为1小时。As can be seen from the above configuration example, when the occupancy status of the customer's room is unoccupied, between March and June 2016, the heating setting temperature of the thermostat is set to 26 degrees Celsius by default, and the return time is 1 hour (leaving room to return in 1 hour). Between June and September 2016, the thermostat's cooling setting was set to 30 degrees Celsius by default, and the return time was 1 hour.
利用上述默认配置,可以在用户离开之后的一小时内,将恒温器的恒温器设置温度保持为默认配置中温度值,由于默认配置中的温度设置与相应时段内室外温度差别较小,可以使得恒温器设置温度维持为此温度时的耗能相对较小。Using the above default configuration, the thermostat setting temperature of the thermostat can be kept as the temperature value in the default configuration within one hour after the user leaves. Since the temperature setting in the default configuration is less different from the outdoor temperature in the corresponding period, it can make Maintaining the thermostat set temperature at this temperature consumes relatively little energy.
第二种情况:客户对应的返回时间概率模型已生成,利用客户对应的返回时间概率模型对节能设备进行节能控制。The second situation: the return time probability model corresponding to the customer has been generated, and the energy-saving equipment is controlled by using the return time probability model corresponding to the customer.
当客户首次入住智能酒店且已入住很长一段时间,或客户曾多次在智能酒店入住时,由于此时已经存储该客户对应的很多条历史入住信息,可以直接根据该客户对应的这些已存储的历史入住信息生成客户对应的返回时间概率模型,从而在客户入住房间的占用状态为unoccupied时,利用客户对应的返回时间概率模型对客户入住房间内的节能设备进行节能控制。When a customer stays in a smart hotel for the first time and has stayed for a long time, or if the customer has stayed in a smart hotel for many times, since many pieces of historical check-in information corresponding to the customer have been stored at this time, they can be directly based on the stored information corresponding to the customer. The return time probability model corresponding to the customer is generated from the historical occupancy information of the customer, so that when the occupancy status of the customer's room is unoccupied, the energy-saving equipment in the customer's room is controlled by using the return time probability model corresponding to the customer.
以恒温器的节能控制为例,需要预先设置恒温器的节能状态(恒温器的节能状态信息即该恒温器状态信息的一种取值,恒温器状态被设置成该节能状态时可以减少能量消耗),则房间占用状态为unoccupied时的节能控制过程如下:Taking the energy-saving control of the thermostat as an example, the energy-saving state of the thermostat needs to be preset (the energy-saving state information of the thermostat is a value of the thermostat state information, and the energy consumption can be reduced when the thermostat state is set to the energy-saving state. ), then the energy-saving control process when the room occupancy state is unoccupied is as follows:
当该客户入住房间的房间占用状态变为unoccupied时,获取该客户对应的多条当前入住信息,将该多条当前入住信息作为房间占用状态为unoccupied的一个实例,根据该实例和该客户对应的返回时间概率模型确定该客户的返回时间,在该客户返回之前,将该客户入住房间内的恒温器状态调整为预设节能状态。When the room occupancy status of the room that the customer is staying in becomes unoccupied, obtain multiple pieces of current occupancy information corresponding to the customer, and use the pieces of current occupancy information as an instance of the unoccupied room occupancy status. The return time probability model determines the return time of the customer, and before the customer returns, the thermostat state in the room where the customer stays is adjusted to a preset energy saving state.
本发明实施例中,为了确定客户的返回时间,还需要预先设置一个返回时间概率阈值(threshold)和一个返回时间间隔序列,返回时间概率阈值的取值区间为(0,1),返回时间间隔序列的一个示例为:0.5小时、1小时、1.5小时、2小时。In this embodiment of the present invention, in order to determine the customer's return time, it is also necessary to preset a return time probability threshold (threshold) and a return time interval sequence. The value interval of the return time probability threshold is (0, 1), and the return time interval An example of a sequence is: 0.5 hours, 1 hour, 1.5 hours, 2 hours.
根据该实例和该客户对应的返回时间概率模型确定该客户的返回时间,实际上是计算预设返回时间间隔序列中每个返回时间间隔的置信度/概率,选择置信度高于且最接近返回时间概率阈值的一个返回时间间隔作为该客户的返回时间。The return time of the customer is determined according to the instance and the return time probability model corresponding to the customer. In fact, the confidence level/probability of each return time interval in the preset return time interval sequence is calculated, and the confidence level is higher than and closest to the return time interval is selected. A return time interval of the time probability threshold is used as the return time of the customer.
以一个例子进行对确定客户的返回时间的方法进行说明:假设返回时间概率阈值为0.8,且根据客户对应的返回时间概率模型确定0.5小时内返回的概率值为0.5,1小时内返回的概率值为0.85,1.5小时内返回的概率值为0.95,2小时内返回的概率值为0.99。那么可以确定1小时内返回的概率0.85大于0.8且最接近0.8,因此,将客户的返回时间确定为1小时,并在客户返回之前将客户入住房间内的恒温器状态维持为预设节能状态。An example is used to illustrate the method of determining the customer's return time: assuming that the return time probability threshold is 0.8, and according to the customer's corresponding return time probability model, the probability value of returning within 0.5 hours is 0.5, and the probability value of returning within 1 hour is 0.5. is 0.85, the probability value returned within 1.5 hours is 0.95, and the probability value returned within 2 hours is 0.99. Then it can be determined that the probability of returning within 1 hour is 0.85, which is greater than 0.8 and closest to 0.8. Therefore, the return time of the customer is determined as 1 hour, and the state of the thermostat in the customer's room is maintained before the customer returns to the preset energy-saving state.
房间占用状态为unoccupied时的节能控制:Energy saving control when the room occupancy state is unoccupied:
当客户退房后,该客户入住房间的房间占用状态变为check out,由于此时已不需要为客户服务,为了节省能量,可以直接关闭该客户入住房间内的恒温器,使之停止工作,从而可以最大程度的节能能量。When the customer checks out, the room occupancy status of the customer's room changes to check out. Since there is no need to serve the customer at this time, in order to save energy, the thermostat in the customer's room can be directly turned off to stop working. Thus, energy can be saved to the greatest extent possible.
以上对本发明的实现原理进行详细说明,基于上述原理性说明,本发明提供了一种智能酒店节能控制方法,以下结合图2进行详细说明:The implementation principle of the present invention is described in detail above. Based on the above-mentioned principle description, the present invention provides an energy-saving control method for a smart hotel, which is described in detail below with reference to FIG. 2 :
参见图2,图2是本发明实施例智能酒店节能控制方法流程图,该方法应用于节能控制服务器,如图2所示,主要包括以下步骤:Referring to FIG. 2, FIG. 2 is a flowchart of an energy-saving control method for a smart hotel according to an embodiment of the present invention. The method is applied to an energy-saving control server, as shown in FIG. 2, and mainly includes the following steps:
步骤201、获取客户的多条历史入住信息,基于获取的所有历史入住信息生成该客户对应的舒适度模型和返回时间概率模型;Step 201: Obtain multiple pieces of historical check-in information of a customer, and generate a comfort level model and a return time probability model corresponding to the customer based on all the obtained historical check-in information;
其中,所述入住信息包括:该客户入住房间信息;所述客户入住房间信息包括:房间占用状态、房间进出时间和节能设备状态信息;Wherein, the check-in information includes: the customer's check-in room information; the customer's check-in room information includes: room occupancy status, room entry and exit time, and energy-saving equipment status information;
步骤202、当该客户入住房间的房间占用状态发生变化时,利用该客户对应的舒适度模型和返回时间概率模型对该客户入住房间的节能设备进行状态调整,以实现节能控制。Step 202: When the room occupancy state of the customer's room changes, use the customer's corresponding comfort model and return time probability model to adjust the state of the energy-saving equipment in the customer's room to achieve energy-saving control.
图2所示方法中,In the method shown in Figure 2,
智能酒店的每个房间配置有对应的网关;Each room of a smart hotel is configured with a corresponding gateway;
节能控制服务器与智能酒店中每个房间配置的网关之间均建立网络连接,同时还与物业管理服务器PMS系统建立网络连接;A network connection is established between the energy-saving control server and the gateway configured in each room in the smart hotel, and a network connection is also established with the property management server PMS system;
节能控制服务器从PMS系统和每个房间配置的网关获取该房间的房间占用状态,并从该房间配置的网关获取该房间的房间进出时间和该房间的节能设备状态信息。The energy-saving control server obtains the room occupancy status of the room from the PMS system and the gateway configured in each room, and obtains the room entry and exit time of the room and the energy-saving device status information of the room from the gateway configured in the room.
图2所示方法中,In the method shown in Figure 2,
所述房间占用状态包括:check in、occupied、unoccupied、check out;The room occupancy status includes: check in, occupied, unoccupied, and check out;
所述PMS系统在客户登记入住时,将客户入住房间的房间占用状态设置为checkin,并上报给节能控制服务器;在客户退房时,将客户入住房间的房间占用状态设置为check out,并上报给节能控制服务器;When the customer checks in, the PMS system sets the room occupancy status of the customer's room to checkin, and reports it to the energy-saving control server; when the customer checks out, sets the room occupancy status of the customer's room to check out, and reports To the energy-saving control server;
每个房间配置的网关在确定客户进入该房间时,将该房间的占用状态设置为occupied,并上报给节能控制服务器,在确定客户离开该房间时,将该房间的占用状态设置为unoccupied,并上报给节能控制服务器。The gateway configured in each room sets the occupancy status of the room to occupied when the customer enters the room, and reports it to the energy-saving control server. When it determines that the customer leaves the room, the occupancy status of the room is set to unoccupied and Report to the energy saving control server.
图2所示方法中,In the method shown in Figure 2,
智能酒店的每个房间配置有用于感知客户行为的传感器,且用于感知客户行为的传感器与该房间配置的网关建立有网络连接;Each room of the smart hotel is equipped with a sensor for sensing customer behavior, and the sensor for sensing customer behavior has a network connection with the gateway configured in the room;
智能酒店的每个房间配置的网关从用于感知客户行为的传感器获取客户行为信息,根据获取的客户行为信息确定客户是进入该房间或是离开该房间。The gateway configured in each room of the smart hotel obtains customer behavior information from sensors used to perceive customer behavior, and determines whether the customer enters the room or leaves the room according to the obtained customer behavior information.
图2所示方法中,In the method shown in Figure 2,
所述用于感知客户行为的传感器包括门磁传感器和动作传感器;The sensors for sensing customer behavior include door magnetic sensors and motion sensors;
智能酒店的每个房间配置的网关从用于感知客户行为的传感器获取客户行为信息包括:The gateway configured in each room of the smart hotel obtains customer behavior information from sensors used to sense customer behavior, including:
通过与该房间配置的门磁传感器之间的网络连接,接收该门磁传感器在感知到该房间的房间门状态变化时上报的房间门状态变化信息;Through the network connection with the door sensor configured in the room, receive the room door state change information reported by the door sensor when sensing the room door state change in the room;
通过与该房间配置的动作传感器之间的网络连接,接收该动作传感器在感知到客户移动信息是上报的客户移动信息;Through the network connection with the motion sensor configured in the room, receive the customer movement information reported by the motion sensor when it senses that the customer movement information is reported;
根据从门磁传感器接收到的房间门状态变化和从动作传感器接收到的客户移动信息确定客户行为信息。The customer behavior information is determined according to the state change of the room door received from the door magnetic sensor and the customer movement information received from the motion sensor.
图2所示方法中,In the method shown in Figure 2,
所述房间门状态变化信息包括:状态变化;所述状态变化包括:关闭到打开、打开到关闭;The room door state change information includes: state change; the state change includes: closed to open, open to closed;
所述客户移动信息包括:移动方向、移动距离;The customer movement information includes: movement direction and movement distance;
所述客户行为信息包括:进入房间、离开房间;The customer behavior information includes: entering the room and leaving the room;
每个房间配置的网关根据从门磁传感器接收的房间门状态变化信息和从动作传感器接收的客户移动信息确定客户行为信息的方法为:The gateway configured in each room determines the customer behavior information according to the room door state change information received from the door magnetic sensor and the customer movement information received from the motion sensor:
如果该房间的房间门状态变化为关闭到打开,则若客户的移动方向是向房间内移动且移动距离表明客户已移动至房间内,则确定客户行为信息是进入房间,若客户的移动方向是向房间外移动且移动距离表明客户已移动至房间外,则确定客户行为信息是离开房间;If the state of the room door of the room changes from closed to open, if the moving direction of the customer is to move into the room and the moving distance indicates that the customer has moved into the room, it is determined that the customer behavior information is entering the room, if the moving direction of the customer is If it moves out of the room and the moving distance indicates that the customer has moved out of the room, it is determined that the customer behavior information is to leave the room;
如果该房间的房间门状态变化为打开到关闭,则若客户的移动方向是向房间内移动且移动距离表明客户已移动至房间内,则确定客户行为信息是进入房间,若客户的移动方向是向房间外移动且移动距离表明客户已移动至房间外,则确定客户行为信息是离开房间。If the state of the room door of the room changes from open to closed, if the customer's moving direction is to move into the room and the moving distance indicates that the customer has moved into the room, it is determined that the customer's behavior information is entering the room, and if the customer's moving direction is Moving out of the room and the moving distance indicates that the customer has moved out of the room, the customer behavior information is determined to be leaving the room.
图2所示方法中,In the method shown in Figure 2,
所述房间门状态变化信息还包括:状态变化时间;The room door state change information further includes: state change time;
所述房间进出时间包括:进入时间和离开时间;The entry and exit time of the room includes: entry time and departure time;
每个房间配置的网关根据接收的房间门状态变化信息和客户移动信息确定客户行为信息之后,进一步包括:如果客户行为信息表明客户进入该房间,则将该房间的进入时间设置为房间门状态变化信息中的状态变化时间;如果客户行为信息表明客户离开该房间,则将该房间的离开时间设置为房间门状态变化信息中的状态变化时间。After the gateway configured in each room determines the customer behavior information according to the received room door state change information and the customer movement information, it further includes: if the customer behavior information indicates that the customer enters the room, set the entry time of the room as the room door state change The state change time in the information; if the customer behavior information indicates that the customer leaves the room, the room's departure time is set as the state change time in the room door state change information.
图2所示方法中,In the method shown in Figure 2,
智能酒店中的每个房间内配置有至少一个节能设备,且各节能设备均与该房间配置的网关建立网络连接;Each room in the smart hotel is equipped with at least one energy-saving device, and each energy-saving device establishes a network connection with the gateway configured in the room;
每个房间配置的网关,通过与该房间配置的各节能设备之间的网络连接,接收该节能设备在感知到自身状态信息变化时上报的该节能设备变化后的状态信息。The gateway configured in each room receives the changed state information of the energy-saving device reported by the energy-saving device when sensing the change of its own state information through the network connection with each energy-saving device configured in the room.
图2所示方法中,In the method shown in Figure 2,
客户的入住信息还包括:客户信息;所述客户信息包括:姓名、性别、年龄、国籍、登记入住时间、入住房间号、入住时长、个人偏好;The check-in information of the customer also includes: customer information; the customer information includes: name, gender, age, nationality, check-in time, check-in room number, check-in length, and personal preference;
节能控制控制器从PMS系统获取客户信息;所述PMS系统在客户登记入住时录入客户信息并上报给节能控制服务器。The energy-saving control controller obtains customer information from the PMS system; the PMS system records the customer information and reports it to the energy-saving control server when the customer checks in.
图2所示方法中,In the method shown in Figure 2,
客户的入住信息还包括:外部环境信息,所述外部环境信息包括:天气信息,所述天气信息包括城市ID、温度、湿度、风速、天气描述信息;The customer's check-in information also includes: external environment information, the external environment information includes: weather information, the weather information includes city ID, temperature, humidity, wind speed, and weather description information;
节能控制控制器从用于提供天气信息的应用程序模块获得智能酒店所在地的天气信息。The energy saving control controller obtains the weather information of the smart hotel location from the application module for providing the weather information.
图2所示方法中,In the method shown in Figure 2,
客户对应的舒适度模型包括第一舒适度模型和第二舒适度模型;The comfort level model corresponding to the customer includes a first comfort level model and a second comfort level model;
基于获取的所有历史入住信息生成该客户对应的舒适度模型包括:The comfort level model corresponding to the customer generated based on all the obtained historical occupancy information includes:
将获取的所有历史入住信息按照获取时间排序,将相邻且房间占用状态相同的多条历史入住信息确定为该房间占用状态对应的一个实例;Sort all the acquired historical occupancy information according to the acquisition time, and determine multiple pieces of historical occupancy information that are adjacent and have the same room occupancy status as an instance corresponding to the room occupancy status;
基于房间占用状态为check in的所有实例生成该客户对应的第一舒适度模型;Generate the first comfort level model corresponding to the customer based on all instances where the room occupancy state is check in;
基于房间占用状态为occupied的所有实例生成该客户对应的第二舒适度模型。Generate a second comfort model for the customer based on all instances where the room occupancy state is occupied.
图2所示方法中,In the method shown in Figure 2,
基于房间占用状态为check in的所有实例生成该客户对应的第一舒适度模型的方法为:The method for generating the first comfort level model corresponding to the customer based on all instances whose room occupancy status is check in is as follows:
对于房间占用状态为check in的每一实例,确定该实例对应的舒适度值;For each instance in which the room occupancy state is check in, determine the comfort level corresponding to the instance;
将房间占用状态为check in的所有实例以及每个实例对应的舒适度值作为梯度提升决策树GBDT的输入,经迭代训练后得到该客户对应的第一舒适度模型;All instances with the room occupancy status as check in and the comfort value corresponding to each instance are used as the input of the gradient boosting decision tree GBDT, and the first comfort model corresponding to the customer is obtained after iterative training;
基于房间占用状态为occupied的所有实例生成该客户对应的第二舒适度模型的方法为:The method for generating the second comfort model corresponding to the customer based on all instances with the room occupancy status as occupied is:
对于房间占用状态为occupied的每一实例,确定该实例对应的舒适度值;For each instance where the room occupancy state is occupied, determine the comfort value corresponding to the instance;
将房间占用状态为occupied的所有实例以及每个实例对应的舒适度值作为GBDT的输入,经迭代训练后得到该客户对应的第二舒适度模型。All instances in which the room occupancy state is occupied and the comfort value corresponding to each instance are used as the input of GBDT, and the second comfort model corresponding to the customer is obtained after iterative training.
图2所示方法中,In the method shown in Figure 2,
所述节能设备包括恒温器;所述节能设备状态信息包括恒温器状态信息;所述恒温器状态信息包括恒温器设置温度、恒温器风扇模式、制冷设置温度、制热设置温度;The energy-saving device includes a thermostat; the energy-saving device state information includes thermostat state information; the thermostat state information includes a thermostat setting temperature, a thermostat fan mode, a cooling setting temperature, and a heating setting temperature;
所述确定该实例对应的舒适度值的方法为:将该实例中维持时间最长的恒温器设置温度确定为该实例对应的舒适度值。The method for determining the comfort level value corresponding to the instance is: determining the thermostat setting temperature that lasts the longest in the instance as the comfort level value corresponding to the instance.
图2所示方法中,In the method shown in Figure 2,
将同一实例中恒温器设置温度相同的所有历史入住信息的最晚获取时间与最早获取时间的差值确定为该恒温器设置温度的维持时间。The difference between the latest acquisition time and the earliest acquisition time of all historical occupancy information with the same thermostat setting temperature in the same instance is determined as the maintaining time of the thermostat setting temperature.
图2所示方法中,In the method shown in Figure 2,
基于获取的所有历史入住信息生成该客户对应的返回时间概率模型包括:The return time probability model corresponding to the customer generated based on all the obtained historical check-in information includes:
将获取的所有历史入住信息按照获取时间排序,将相邻且房间占用状态相同的多条历史入住信息确定为该房间占用状态对应的一个实例;Sort all the acquired historical occupancy information according to the acquisition time, and determine multiple pieces of historical occupancy information that are adjacent and have the same room occupancy status as an instance corresponding to the room occupancy status;
基于房间占用状态为unoccupied的所有实例生成该客户对应的返回时间概率模型。Generates a return time probabilistic model for this customer based on all instances where the room occupancy state is unoccupied.
图2所示方法中,In the method shown in Figure 2,
基于房间占用状态为unoccupied的所有实例生成该客户对应的返回时间概率模型的方法为:The method to generate the return time probability model corresponding to the customer based on all instances whose room occupancy state is unoccupied is:
对于房间占用状态为unoccupied的每一实例,将该实例中所有历史入住信息的最晚获取时间与最早获取时间的差值作为该实例对应的返回时间;For each instance whose room occupancy status is unoccupied, the difference between the latest acquisition time and the earliest acquisition time of all historical occupancy information in the instance is taken as the return time corresponding to the instance;
将房间占用状态为unoccupied的所有实例和每个实例对应的返回时间作为随机森林算法的输入,经训练后得到该客户对应的返回时间概率模型。All instances whose room occupancy status is unoccupied and the return time corresponding to each instance are used as the input of the random forest algorithm, and the return time probability model corresponding to the customer is obtained after training.
图2所示方法中,In the method shown in Figure 2,
当该客户入住房间的房间占用状态发生变化时,利用该客户对应的舒适度模型和返回时间概率模型对该客户入住房间的节能设备进行状态调整包括:When the room occupancy state of the customer's room changes, using the comfort model and return time probability model corresponding to the customer to adjust the state of the energy-saving equipment in the customer's room includes:
当该客户入住房间的房间占用状态变为check in时,获取该客户对应的多条当前入住信息,将该多条当前入住信息作为一个实例,将该实例作为该客户对应的第一舒适度模型的输入,得到该实例对应的舒适度值,将该客户入住房间内的恒温器温度设置调整为该舒适度值;When the room occupancy status of the customer's room becomes checked in, obtain multiple pieces of current check-in information corresponding to the customer, use the multiple pieces of current check-in information as an instance, and use the instance as the first comfort level model corresponding to the customer , obtain the comfort value corresponding to the instance, and adjust the thermostat temperature setting of the customer's room to the comfort value;
当该客户入住房间的房间占用状态变为occupied时,获取该客户对应的多条当前入住信息,将该多条当前入住信息作为一个实例,将该实例作为该客户对应的第二舒适度模型的输入,得到该实例对应的舒适度值,将该客户入住房间内的恒温器温度设置调整为该舒适度值;When the room occupancy status of the customer's room becomes occupied, obtain multiple pieces of current occupancy information corresponding to the customer, use the multiple pieces of current occupancy information as an instance, and use the instance as the second comfort level model corresponding to the customer. Input, get the comfort value corresponding to the instance, and adjust the thermostat temperature setting of the customer's room to the comfort value;
当该客户入住房间的房间占用状态变为unoccupied时,获取该客户对应的多条当前入住信息,将该多条当前入住信息作为一个实例,根据该实例和该客户对应的返回时间概率模型确定该客户的返回时间,在该客户返回之前,将该客户入住房间内的恒温器状态调整为预设节能状态;When the room occupancy status of the customer's room becomes unoccupied, obtain multiple pieces of current occupancy information corresponding to the customer, use the multiple pieces of current occupancy information as an instance, and determine the return time probability model corresponding to the instance and the customer. The customer's return time, before the customer returns, adjust the thermostat state of the customer's room to the preset energy-saving state;
当该客户入住房间的房间占用状态变为check out时,关闭该客户入住房间内的恒温器。When the room occupancy status of the room where the customer is staying is changed to check out, the thermostat in the room where the customer is staying is turned off.
图2所示方法中,In the method shown in Figure 2,
预先设置返回时间概率阈值和返回时间间隔序列;Preset return time probability threshold and return time interval sequence;
根据该实例和该客户对应的返回时间概率模型确定该客户的返回时间的方法为:The method for determining the return time of the customer according to the instance and the return time probability model corresponding to the customer is:
将该实例和预设返回时间间隔序列中的每一返回时间间隔输入该客户对应的返回时间概率模型得到该返回时间间隔对应的置信度值;Input the instance and each return time interval in the preset return time interval sequence into the return time probability model corresponding to the client to obtain the confidence value corresponding to the return time interval;
将置信度值高于且最接近预设返回时间概率阈值的返回时间间隔确定为该客户的返回时间。The return time interval of which the confidence value is higher than and closest to the preset return time probability threshold is determined as the return time of the customer.
图2所示方法中,In the method shown in Figure 2,
获取客户的多条历史入住信息的方法为:周期性从PMS系统、客户入住房间的网关、及本地获取该客户的当前入住信息,以及接收PMS系统、客户入住房间的网关、和/或本地模块确定该客户的当前入住信息变化时上报的当前入住信息,将获取的当前入住信息存储为该客户的历史入住信息。The method for acquiring multiple pieces of historical occupancy information of the customer is: periodically obtain the current occupancy information of the customer from the PMS system, the gateway of the customer's room, and the local, and receive the PMS system, the gateway of the customer's room, and/or the local module Determine the current check-in information reported when the current check-in information of the client changes, and store the acquired current check-in information as the client's historical check-in information.
图2所示方法中,In the method shown in Figure 2,
将获取的当前入住信息存储为历史入住信息之间,进一步包括:Before storing the acquired current occupancy information as historical occupancy information, it further includes:
如果该客户的当前入住信息中的任一项取值超出该项的取值范围时,则删除该客户的当前入住信息;If the value of any item in the current check-in information of the customer exceeds the value range of the item, delete the current check-in information of the customer;
如果该客户的当前入住信息中存在空缺项,则将最近一次获取的客户的当前入住信息中的该项取值或缺省取值填补该空缺项,将填补了空缺项的当前入住信息存储为该客户的历史入住信息;If there is a vacancy item in the current check-in information of the customer, fill the vacancy item with the value or the default value of the item in the current check-in information of the customer obtained most recently, and store the current check-in information that fills the vacancy item as the customer's historical occupancy information;
如果不符合以上两种情况,则将该客户的当前入住信息存储为该客户的历史入住信息。If the above two conditions are not met, the current check-in information of the customer is stored as the historical check-in information of the customer.
本发明还提供了一种智能酒店节能控制系统,以下结合上述的图1进行说明,如图1所示,该系统包括节能控制服务器;The present invention also provides an energy-saving control system for an intelligent hotel, which is described below with reference to the above-mentioned FIG. 1 . As shown in FIG. 1 , the system includes an energy-saving control server;
所述节能控制服务器,用于获取客户的多条历史入住信息,基于获取的所有历史入住信息生成该客户对应的舒适度模型和返回时间概率模型;所述入住信息包括:该客户入住房间信息;所述客户入住房间信息包括:房间占用状态、房间进出时间和节能设备状态信息;用于当该客户入住房间的房间占用状态发生变化时,利用该客户对应的舒适度模型和返回时间概率模型对该客户入住房间的节能设备进行状态调整,以实现节能控制。The energy-saving control server is used for acquiring multiple pieces of historical check-in information of a customer, and generating a comfort level model and a return time probability model corresponding to the customer based on all the obtained historical check-in information; the check-in information includes: the room check-in information of the customer; The room occupancy information of the customer includes: room occupancy status, room entry and exit time, and energy-saving equipment status information; when the room occupancy status of the customer's room changes, the comfort level model corresponding to the customer and the return time probability model are used to compare the data. The state of the energy-saving equipment in the customer's room is adjusted to achieve energy-saving control.
图1所示系统中,In the system shown in Figure 1,
智能酒店的每个房间配置有对应的网关;Each room of a smart hotel is configured with a corresponding gateway;
该系统还包括物业管理服务器PMS系统及智能酒店的每个房间配置的网关;The system also includes the property management server PMS system and the gateway configured in each room of the smart hotel;
所述节能控制服务器与智能酒店中每个房间配置的网关之间均建立网络连接,同时还与物业管理服务器PMS系统建立网络连接;A network connection is established between the energy-saving control server and the gateway configured in each room in the smart hotel, and a network connection is also established with the property management server PMS system;
所述节能控制服务器从PMS系统和每个房间配置的网关获取该房间的房间占用状态,并从该房间配置的网关获取该房间的房间进出时间和该房间的节能设备状态信息。The energy saving control server obtains the room occupancy status of the room from the PMS system and the gateway configured in each room, and obtains the room entry and exit time of the room and the energy saving device status information of the room from the gateway configured in the room.
图1所示系统中,In the system shown in Figure 1,
所述房间占用状态包括:check in、occupied、unoccupied、check out;The room occupancy status includes: check in, occupied, unoccupied, and check out;
所述PMS系统在客户登记入住时,将客户入住房间的房间占用状态设置为checkin,并上报给节能控制服务器;在客户退房时,将客户入住房间的房间占用状态设置为check out,并上报给节能控制服务器;When the customer checks in, the PMS system sets the room occupancy status of the customer's room to checkin, and reports it to the energy-saving control server; when the customer checks out, sets the room occupancy status of the customer's room to check out, and reports To the energy-saving control server;
每个房间配置的网关在确定客户进入该房间时,将该房间的占用状态设置为occupied,并上报给节能控制服务器,在确定客户离开该房间时,将该房间的占用状态设置为unoccupied,并上报给节能控制服务器。The gateway configured in each room sets the occupancy status of the room to occupied when the customer enters the room, and reports it to the energy-saving control server. When it determines that the customer leaves the room, the occupancy status of the room is set to unoccupied and Report to the energy saving control server.
图1所示系统中,In the system shown in Figure 1,
智能酒店的每个房间配置有用于感知客户行为的传感器;Each room of a smart hotel is equipped with sensors for sensing customer behavior;
该系统还包括智能酒店的每个房间配置的用于感知客户行为的传感器;The system also includes sensors configured in each room of the smart hotel to sense customer behavior;
所述每个房间配置的用于感知客户行为的传感器与该房间配置的网关建立有网络连接;The sensor configured in each room for sensing customer behavior establishes a network connection with the gateway configured in the room;
智能酒店的每个房间配置的网关从用于感知客户行为的传感器获取客户行为信息,根据获取的客户行为信息确定客户是进入该房间或是离开该房间。The gateway configured in each room of the smart hotel obtains customer behavior information from sensors used to perceive customer behavior, and determines whether the customer enters the room or leaves the room according to the obtained customer behavior information.
图1所示系统中,In the system shown in Figure 1,
所述用于感知客户行为的传感器包括门磁传感器和动作传感器;The sensors for sensing customer behavior include door magnetic sensors and motion sensors;
智能酒店的每个房间配置的网关从用于感知客户行为的传感器获取客户行为信息包括:The gateway configured in each room of the smart hotel obtains customer behavior information from sensors used to sense customer behavior, including:
通过与该房间配置的门磁传感器之间的网络连接,接收该门磁传感器在感知到该房间的房间门状态变化时上报的房间门状态变化信息;Through the network connection with the door sensor configured in the room, receive the room door state change information reported by the door sensor when sensing the room door state change in the room;
通过与该房间配置的动作传感器之间的网络连接,接收该动作传感器在感知到客户移动信息是上报的客户移动信息;Through the network connection with the motion sensor configured in the room, receive the customer movement information reported by the motion sensor when it senses that the customer movement information is reported;
根据从门磁传感器接收到的房间门状态变化和从动作传感器接收到的客户移动信息确定客户行为信息。The customer behavior information is determined according to the state change of the room door received from the door magnetic sensor and the customer movement information received from the motion sensor.
图1所示系统中,In the system shown in Figure 1,
所述房间门状态变化信息包括:状态变化;所述状态变化包括:关闭到打开、打开到关闭;The room door state change information includes: state change; the state change includes: closed to open, open to closed;
所述客户移动信息包括:移动方向、移动距离;The customer movement information includes: movement direction and movement distance;
所述客户行为信息包括:进入房间、离开房间;The customer behavior information includes: entering the room and leaving the room;
每个房间配置的网关根据从门磁传感器接收的房间门状态变化信息和从动作传感器接收的客户移动信息确定客户行为信息时,用于:When the gateway configured in each room determines the customer behavior information according to the room door state change information received from the door sensor and the customer movement information received from the motion sensor, it is used to:
如果该房间的房间门状态变化为关闭到打开,则若客户的移动方向是向房间内移动且移动距离表明客户已移动至房间内,则确定客户行为信息是进入房间,若客户的移动方向是向房间外移动且移动距离表明客户已移动至房间外,则确定客户行为信息是离开房间;If the state of the room door of the room changes from closed to open, if the moving direction of the customer is to move into the room and the moving distance indicates that the customer has moved into the room, it is determined that the customer behavior information is entering the room, if the moving direction of the customer is If it moves out of the room and the moving distance indicates that the customer has moved out of the room, it is determined that the customer behavior information is to leave the room;
如果该房间的房间门状态变化为打开到关闭,则若客户的移动方向是向房间内移动且移动距离表明客户已移动至房间内,则确定客户行为信息是进入房间,若客户的移动方向是向房间外移动且移动距离表明客户已移动至房间外,则确定客户行为信息是离开房间。If the state of the room door of the room changes from open to closed, if the customer's moving direction is to move into the room and the moving distance indicates that the customer has moved into the room, it is determined that the customer's behavior information is entering the room, and if the customer's moving direction is Moving out of the room and the moving distance indicates that the customer has moved out of the room, the customer behavior information is determined to be leaving the room.
图1所示系统中,In the system shown in Figure 1,
所述房间门状态变化信息还包括:状态变化时间;The room door state change information further includes: state change time;
所述房间进出时间包括:进入时间和离开时间;The entry and exit time of the room includes: entry time and departure time;
每个房间配置的网关根据接收的房间门状态变化信息和客户移动信息确定客户行为信息之后,进一步用于:如果客户行为信息表明客户进入该房间,则将该房间的进入时间设置为房间门状态变化信息中的状态变化时间;如果客户行为信息表明客户离开该房间,则将该房间的离开时间设置为房间门状态变化信息中的状态变化时间。After the gateway configured in each room determines the customer behavior information according to the received room door state change information and customer movement information, it is further used to: if the customer behavior information indicates that the customer enters the room, set the entry time of the room as the room door state The state change time in the change information; if the customer behavior information indicates that the customer leaves the room, the leaving time of the room is set as the state change time in the room door state change information.
图1所示系统中,In the system shown in Figure 1,
智能酒店中的每个房间内配置有至少一个节能设备;Each room in a smart hotel is equipped with at least one energy-saving device;
该系统还包括智能酒店中的每个房间内配置的节能设备;The system also includes energy-saving equipment configured in each room in the smart hotel;
智能酒店中的每个房间内配置各节能设备均与该房间配置的网关建立网络连接;Each energy-saving device configured in each room in the smart hotel establishes a network connection with the gateway configured in the room;
每个房间配置的网关,通过与该房间配置的各节能设备之间的网络连接,接收该节能设备在感知到自身状态信息变化时上报的该节能设备变化后的状态信息。The gateway configured in each room receives the changed state information of the energy-saving device reported by the energy-saving device when sensing the change of its own state information through the network connection with each energy-saving device configured in the room.
图1所示系统中,In the system shown in Figure 1,
客户的入住信息还包括:客户信息;所述客户信息包括:姓名、性别、年龄、国籍、登记入住时间、入住房间号、入住时长、个人偏好;The check-in information of the customer also includes: customer information; the customer information includes: name, gender, age, nationality, check-in time, check-in room number, check-in length, and personal preference;
所述PMS系统在客户登记入住时录入客户信息并上报给节能控制服务器;The PMS system records customer information when the customer checks in and reports it to the energy-saving control server;
所述节能控制控制器接收PMS系统录入并上报的客户信息。The energy-saving control controller receives the customer information entered and reported by the PMS system.
图1所示系统中,In the system shown in Figure 1,
客户的入住信息还包括:外部环境信息,所述外部环境信息包括:天气信息,所述天气信息包括城市ID、温度、湿度、风速、天气描述信息;The customer's check-in information also includes: external environment information, the external environment information includes: weather information, the weather information includes city ID, temperature, humidity, wind speed, and weather description information;
节能控制控制器从用于提供天气信息的应用程序模块获得智能酒店所在地的天气信息。The energy saving control controller obtains the weather information of the smart hotel location from the application module for providing the weather information.
图1所示系统中,In the system shown in Figure 1,
客户对应的舒适度模型包括第一舒适度模型和第二舒适度模型;The comfort level model corresponding to the customer includes a first comfort level model and a second comfort level model;
所述节能控制服务器基于获取的所有历史入住信息生成该客户对应的舒适度模型包括:The comfort level model corresponding to the customer generated by the energy-saving control server based on all the acquired historical occupancy information includes:
将获取的所有历史入住信息按照获取时间排序,将相邻且房间占用状态相同的多条历史入住信息确定为该房间占用状态对应的一个实例;Sort all the acquired historical occupancy information according to the acquisition time, and determine multiple pieces of historical occupancy information that are adjacent and have the same room occupancy status as an instance corresponding to the room occupancy status;
基于房间占用状态为check in的所有实例生成该客户对应的第一舒适度模型;Generate the first comfort level model corresponding to the customer based on all instances where the room occupancy state is check in;
基于房间占用状态为occupied的所有实例生成该客户对应的第二舒适度模型。Generate a second comfort model for the customer based on all instances where the room occupancy state is occupied.
图1所示系统中,In the system shown in Figure 1,
所述节能控制服务器基于房间占用状态为check in的所有实例生成该客户对应的第一舒适度模型时,用于:When the energy-saving control server generates the first comfort level model corresponding to the client based on all instances whose room occupancy status is checked in, it is used for:
对于房间占用状态为check in的每一实例,确定该实例对应的舒适度值;For each instance in which the room occupancy state is check in, determine the comfort level corresponding to the instance;
将房间占用状态为check in的所有实例以及每个实例对应的舒适度值作为梯度提升决策树GBDT的输入,经迭代训练后得到该客户对应的第一舒适度模型;All instances with the room occupancy status as check in and the comfort value corresponding to each instance are used as the input of the gradient boosting decision tree GBDT, and the first comfort model corresponding to the customer is obtained after iterative training;
所述节能控制服务器基于房间占用状态为occupied的所有实例生成该客户对应的第二舒适度模型时,用于:When the energy-saving control server generates the second comfort level model corresponding to the customer based on all instances in which the room occupancy state is occupied, it is used for:
对于房间占用状态为occupied的每一实例,确定该实例对应的舒适度值;For each instance where the room occupancy state is occupied, determine the comfort value corresponding to the instance;
将房间占用状态为occupied的所有实例以及每个实例对应的舒适度值作为GBDT的输入,经迭代训练后得到该客户对应的第二舒适度模型。All instances in which the room occupancy state is occupied and the comfort value corresponding to each instance are used as the input of GBDT, and the second comfort model corresponding to the customer is obtained after iterative training.
图1所示系统中,In the system shown in Figure 1,
所述节能设备包括恒温器;所述节能设备状态信息包括恒温器状态信息;所述恒温器状态信息包括恒温器设置温度、恒温器风扇模式、制冷设置温度、制热设置温度;The energy-saving device includes a thermostat; the energy-saving device state information includes thermostat state information; the thermostat state information includes a thermostat setting temperature, a thermostat fan mode, a cooling setting temperature, and a heating setting temperature;
所述节能控制服务器确定该实例对应的舒适度值时,用于:将该实例中维持时间最长的恒温器设置温度确定为该实例对应的舒适度值。When determining the comfort level value corresponding to the instance, the energy saving control server is used for: determining the thermostat setting temperature that lasts the longest in the instance as the comfort level value corresponding to the instance.
图1所示系统中,In the system shown in Figure 1,
所述节能控制服务器将同一实例中恒温器设置温度相同的所有历史入住信息的最晚获取时间与最早获取时间的差值确定为该恒温器设置温度的维持时间。The energy saving control server determines the difference between the latest acquisition time and the earliest acquisition time of all historical occupancy information with the same thermostat set temperature in the same instance as the maintenance time of the thermostat set temperature.
图1所示系统中,In the system shown in Figure 1,
所述节能控制服务器基于获取的所有历史入住信息生成该客户对应的返回时间概率模型包括:The energy-saving control server generates a return time probability model corresponding to the customer based on all the acquired historical check-in information, including:
将获取的所有历史入住信息按照获取时间排序,将相邻且房间占用状态相同的多条历史入住信息确定为该房间占用状态对应的一个实例;Sort all the acquired historical occupancy information according to the acquisition time, and determine multiple pieces of historical occupancy information that are adjacent and have the same room occupancy status as an instance corresponding to the room occupancy status;
基于房间占用状态为unoccupied的所有实例生成该客户对应的返回时间概率模型。Generates a return time probability model corresponding to this customer based on all instances where the room occupancy state is unoccupied.
图1所示系统中,In the system shown in Figure 1,
所述节能控制服务器基于房间占用状态为unoccupied的所有实例生成该客户对应的返回时间概率模型时,用于:When the energy-saving control server generates the return time probability model corresponding to the customer based on all instances in which the room occupancy state is unoccupied, it is used for:
对于房间占用状态为unoccupied的每一实例,将该实例中所有历史入住信息的最晚获取时间与最早获取时间的差值作为该实例对应的返回时间;For each instance whose room occupancy status is unoccupied, the difference between the latest acquisition time and the earliest acquisition time of all historical occupancy information in the instance is taken as the return time corresponding to the instance;
将房间占用状态为unoccupied的所有实例和每个实例对应的返回时间作为随机森林算法的输入,经训练后得到该客户对应的返回时间概率模型。All instances whose room occupancy status is unoccupied and the return time corresponding to each instance are used as the input of the random forest algorithm, and the return time probability model corresponding to the customer is obtained after training.
图1所示系统中,In the system shown in Figure 1,
所述节能控制服务器,当该客户入住房间的房间占用状态发生变化时,利用该客户对应的舒适度模型和返回时间概率模型对该客户入住房间的节能设备进行状态调整包括:The energy-saving control server, when the occupancy state of the room where the customer is staying, changes the state of the energy-saving equipment in the room where the customer is staying by using the comfort level model and the return time probability model corresponding to the customer to adjust the state including:
当该客户入住房间的房间占用状态变为check in时,获取该客户对应的多条当前入住信息,将该多条当前入住信息作为一个实例,将该实例作为该客户对应的第一舒适度模型的输入,得到该实例对应的舒适度值,将该客户入住房间内的恒温器温度设置调整为该舒适度值;When the room occupancy status of the customer's room becomes checked in, obtain multiple pieces of current check-in information corresponding to the customer, use the multiple pieces of current check-in information as an instance, and use the instance as the first comfort level model corresponding to the customer , obtain the comfort value corresponding to the instance, and adjust the thermostat temperature setting of the customer's room to the comfort value;
当该客户入住房间的房间占用状态变为occupied时,获取该客户对应的多条当前入住信息,将该多条当前入住信息作为一个实例,将该实例作为该客户对应的第二舒适度模型的输入,得到该实例对应的舒适度值,将该客户入住房间内的恒温器温度设置调整为该舒适度值;When the room occupancy status of the customer's room becomes occupied, obtain multiple pieces of current occupancy information corresponding to the customer, use the multiple pieces of current occupancy information as an instance, and use the instance as the second comfort level model corresponding to the customer. Input, get the comfort value corresponding to the instance, and adjust the thermostat temperature setting of the customer's room to the comfort value;
当该客户入住房间的房间占用状态变为unoccupied时,获取该客户对应的多条当前入住信息,将该多条当前入住信息作为一个实例,根据该实例和该客户对应的返回时间概率模型确定该客户的返回时间,在该客户返回之前,将该客户入住房间内的恒温器状态调整为预设节能状态;When the room occupancy status of the customer's room becomes unoccupied, obtain multiple pieces of current occupancy information corresponding to the customer, use the multiple pieces of current occupancy information as an instance, and determine the return time probability model corresponding to the instance and the customer. The customer's return time, before the customer returns, adjust the thermostat state of the customer's room to the preset energy-saving state;
当该客户入住房间的房间占用状态变为check out时,关闭该客户入住房间内的恒温器。When the room occupancy status of the room where the customer is staying is changed to check out, the thermostat in the room where the customer is staying is turned off.
图1所示系统中,In the system shown in Figure 1,
预先设置返回时间概率阈值和返回时间间隔序列;Preset return time probability threshold and return time interval sequence;
所述节能控制服务器根据该实例和该客户对应的返回时间概率模型确定该客户的返回时间时,用于:When the energy saving control server determines the return time of the client according to the instance and the return time probability model corresponding to the client, it is used for:
将该实例和预设返回时间间隔序列中的每一返回时间间隔输入该客户对应的返回时间概率模型得到该返回时间间隔对应的置信度值;Input the instance and each return time interval in the preset return time interval sequence into the return time probability model corresponding to the client to obtain the confidence value corresponding to the return time interval;
将置信度值高于且最接近预设返回时间概率阈值的返回时间间隔确定为该客户的返回时间。The return time interval of which the confidence value is higher than and closest to the preset return time probability threshold is determined as the return time of the customer.
图1所示系统中,In the system shown in Figure 1,
所述节能控制服务器获取客户的多条历史入住信息时,用于:周期性从PMS系统、客户入住房间的网关、及本地获取该客户的当前入住信息,以及接收PMS系统、客户入住房间的网关、和/或本地模块确定该客户的当前入住信息变化时上报的当前入住信息,将获取的当前入住信息存储为该客户的历史入住信息。When the energy-saving control server acquires multiple pieces of historical occupancy information of the customer, it is used for: periodically acquiring the current occupancy information of the customer from the PMS system, the gateway of the customer's room, and the local, and receiving the PMS system and the gateway of the customer's room. , and/or the local module determines the current check-in information reported when the current check-in information of the client changes, and stores the acquired current check-in information as the client's historical check-in information.
图1所示系统中,In the system shown in Figure 1,
所述节能控制服务器将获取的当前入住信息存储为历史入住信息之间,进一步用于:The energy saving control server stores the acquired current occupancy information as historical occupancy information, and is further used for:
如果该客户的当前入住信息中的任一项取值超出该项的取值范围时,则删除该客户的当前入住信息;If the value of any item in the current check-in information of the customer exceeds the value range of the item, delete the current check-in information of the customer;
如果该客户的当前入住信息中存在空缺项,则将最近一次获取的客户的当前入住信息中的该项取值或缺省取值填补该空缺项,将填补了空缺项的当前入住信息存储为该客户的历史入住信息;If there is a vacancy item in the current check-in information of the customer, fill the vacancy item with the value or the default value of the item in the current check-in information of the customer obtained most recently, and store the current check-in information that fills the vacancy item as the customer's historical occupancy information;
如果不符合以上两种情况,则将该客户的当前入住信息存储为该客户的历史入住信息。If the above two conditions are not met, the current check-in information of the customer is stored as the historical check-in information of the customer.
从上面的内容可以看出,本发明中,通过获取海量的客户信息、客户入住房间信息、外部环境信息,为客户生成对应的舒适度模型和返回时间概率模型,从而为预测舒适度、客户返回时间提供了精确、个性化的服务。同时,本发明中,在生成客户对应的舒适度模型和返回时间概率模型时,采用GBDT、随机森林算法模型,使得生成的模型具有很高的预测精度,不易过度拟合,适合高维海量数据,并且对噪声数据不敏感,具有良好的容噪能力。而且,本发明基于海量的数据以及精确化的预测模型,设置舒适度、能量节省兼顾的高效能量节省策略,既能保证客户的舒适度,又能最大程度节省能量,可以为酒店提高客户满意度且节约成本。As can be seen from the above content, in the present invention, by acquiring massive customer information, customer room information, and external environment information, a corresponding comfort level model and return time probability model are generated for customers, so as to predict comfort level, customer return Time provides precise, personalized service. At the same time, in the present invention, when generating the comfort level model and return time probability model corresponding to the customer, GBDT and random forest algorithm models are used, so that the generated model has high prediction accuracy, is not easy to overfit, and is suitable for high-dimensional mass data. , and it is insensitive to noise data and has good noise tolerance. Moreover, based on massive data and an accurate prediction model, the present invention sets an efficient energy saving strategy that takes into account both comfort and energy saving, which can not only ensure the comfort of customers, but also save energy to the greatest extent, and can improve customer satisfaction for the hotel. and save costs.
以上所述仅为本发明的较佳实施例而已,并不用以限制本发明,凡在本发明的精神和原则之内,所做的任何修改、等同替换、改进等,均应包含在本发明保护的范围之内。The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention. Any modifications, equivalent replacements, improvements, etc. made within the spirit and principles of the present invention shall be included in the present invention. within the scope of protection.
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